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Your TasksAs an Inside Sales Specialist (m/f/d), you will study in-depth our Cyber Security Managed Services and become an expert so you can align your specialist sales activities accordingly. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist (m/f/d)

We are looking for an experienced DevOps Engineer to support our product expansion both locally and internationally.About the Role: We are seeking a skilled DevOps Engineer to join our team and help manage our infrastructure, automation, and deployment pipelines.The main responsibilities of the role will include managing continuous integration and development pipelines, setting up and maintaining virtual infrastructure, automating processes, ensuring redundancy and scalability, monitoring production infrastructure, and implementing backup and disaster recovery processes.Key ResponsibilitiesCI/CD Pipeline Management<ul><li>Oversee continuous integration and deployment (CI/CD) processes using GitLab.</li></ul>Infrastructure Management<ul><li>Design, configure, and manage virtualized infrastructure using platforms such as Proxmox, while leveraging configuration management and Infrastructure as Code tools like Ansible and Terraform.</li><li>Containerization and orchestration technologies, including Docker and Kubernetes.</li></ul>Networking and Security<ul><li>Configure and maintain domains, tunnels, proxies, VPNs and Zero Trust Network configurations.</li></ul>Monitoring and Recovery<ul><li>Monitor production infrastructure with health checks, service supervisors, and metrics and log monitoring, supported by well-configured alerting and backup and disaster recovery procedures.</li></ul>Requirements Educational requirementsCandidates must have a Bachelor’s degree in Information and Communication Technologies, Computer Science, Electrical &amp; Computer Engineering or an equivalent field.Essential technical skills<ul><li>Strong foundation n Linux administration, scripting and command-line usage in server environments.</li><li>Hands-on proficiency with at least one major cloud provider (such as AWS, Microsoft Azure, or Google Cloud Platform).</li><li>Familiarity with at least one scripting/programming language (Bash, Python or Go)</li><li>Experience with virtualization technologies and hypervisors, such as Proxmox or VMware, for managing and maintaining virtualized server environments</li></ul>Additional Skills<ul><li>Excellent verbal and written communication skills in English, with the ability to collaborate effectively across diverse teams.</li><li>Native or fluent proficiency in Greek, both written and spoken is mandatory.</li><li>Strong sense of initiative, accountability, and ownership of tasks and outcomes.</li><li>Excellent problem-solving skills, with strong attention to detail and the ability to handle complex technical challenges.</li><li>Good project management and organizational skills, with the ability to multitask and meet deadlines.</li><li>Familiarity with Agile methodologies and a DevOps culture is considered a plus.</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

DevOps Engineer

We are seeking a highly motivated Tenders / Proposals Engineer with solid experience in an engineering or consulting environment to support the preparation, coordination, and submission of competitive proposals for public and private sector projects. The ideal candidate will be familiar with the full lifecycle of tendering and able to work effectively in a fast-paced, deadline-driven environment.Key Responsibilities<ul><li>Manage the entire tender lifecycle, from receipt of RFP documents to proposal preparation, submission, clarifications, and support up to contract award.</li><li>Review, interpret, and analyze tender requirements, ensuring full compliance with administrative, legal, and technical specifications.</li><li>Coordinate and consolidate input from internal departments (engineering, finance, legal, operations) to ensure completeness and accuracy.</li><li>Collaborate and communicate effectively with external partners, joint-venture members, and subcontractors for technical and commercial inputs.</li><li>Prepare and structure all administrative documentation, declarations, and forms required for tender submissions.</li><li>Contribute to the drafting and formulation of technical proposals, methodologies, work plans, and CVs of key experts.</li><li>Organize, maintain, and update the company’s tender documentation archive and knowledge library.</li><li>Prepare fit-for-purpose presentations and support business development activities with high-quality deliverables.</li></ul>Qualifications &amp; ExperienceRequired:<ul><li>University Degree in Engineering; a Master’s degree will be considered an asset.</li><li>Minimum 3 years of professional experience in tenders/proposals preparation within an engineering or consulting environment.</li><li>Strong knowledge and hands-on experience with Greek public procurement legislation (N. 4412/2016) and public procurement platforms (ESIDIS / ESHDHS).</li><li>Excellent command of Microsoft Word, Excel, and PowerPoint.</li><li>Fluency in Greek and English (written and oral).</li><li>Strong analytical capabilities and exceptional attention to detail.</li><li>Excellent organizational and time-management skills, with proven ability to meet strict deadlines and manage multiple tenders simultaneously</li><li>Strong presentation skills with experience in preparing and delivering compelling client presentations.</li><li>Strong communication skills and ability to work both independently and as part of a team.</li><li>Proactive mindset, problem-solving attitude, and commitment to high-quality deliverables.</li></ul>

Tenders / Proposals Engineer

As a Senior Social Media Ads Specialist you will:<ul><li>Develop and deliver a winning social media strategy while setting relevant KPIs according to business objectives</li><li>Plan, execute and optimize paid campaigns on Facebook, Instagram and LinkedIn Business platforms</li><li>Apply audience insights and analytics data to inform paid social campaigns</li><li>Be up to date with the latest social media trends, apply international best practices and innovative tools</li></ul>Job requirementsWhat you will bring:<ul><li>At least 4 years of experience as a Social Media Specialist or similar role</li><li>University degree in Finance, Marketing or relevant field</li><li>Successfully devised and developed paid social campaigns across Facebook, Instagram and LinkedIn (Pinterest is a plus)</li><li>Experience in e-commerce and paid social strategies optimized for ROI</li><li>Strong copywriting skills and ability to provide brand-led strategic messaging</li><li>Experience in developing and managing marketing campaigns on TikTok is a plus</li><li>Data-driven and proven ability to analyze data for insights through Facebook Analytics and other Third Party Apps (Google Analytics)</li><li>Strong communication and organization skills with the ability to adapt in agile ways of working</li><li>Ability to self-manage while handling projects under tight deadlines</li><li>Meta Media Buying Certification is a plus</li></ul> Benefits:<ul><li>Competitive salary</li><li>Hybrid working model</li><li>Private Medical &amp; Life Insurance</li><li>Inspiring and challenging projects</li><li>Growth opportunities</li><li>Extensive education</li><li>Central offices</li><li>Bonus opportunities</li></ul>

Senior Social Media Ads Specialist

WINGS ICT Solutions is looking for a Database Administrator to join our team. The successful candidate will be responsible for designing, implementing, and managing Db2 databases, ensuring high performance, security, and data integrity.The main responsibilities will involve:<ul><li>Design, implement, and maintain complex Db2 databases, including creating data models, schemas, and storage structures.</li><li>Optimize Db2 database performance through monitoring, analysis, and tuning, implementing effective indexing strategies, and resolving bottlenecks.</li><li>Ensure data security and integrity by implementing robust access controls, managing user privileges, and developing backup and recovery plans.</li><li>Collaborate with cross-functional teams to integrate Db2 databases into larger data-driven solutions, such as data warehousing, business intelligence, and data analytics platforms.</li><li>Stay current with Db2 updates, new features, and best practices, and apply this knowledge to improve database management processes.</li></ul>Qualifications:Educational requirements:<ul><li>BSc in Computer Science, Information Technology or other relevant field.</li></ul>Desired experience and skills:<ul><li>Extensive experience in Db2 Database Administration, including installation, configuration, and maintenance.</li><li>Expertise in SQL programming, including advanced querying and data manipulation techniques.</li><li>Familiarity with database design principles and data modeling techniques.</li><li>Proven experience in performance tuning, including identifying and resolving database bottlenecks.</li><li>Strong understanding of database security best practices and compliance requirements.</li><li>Working knowledge of backup and recovery strategies, disaster planning, and data restoration.</li><li>Basic understanding of data warehousing, business intelligence, and data analytics concepts.</li><li>Familiarity with Linux/Unix operating systems, scripting languages (e.g., Python, Perl), and cloud computing technologies.</li><li>Strong problem-solving skills and a continuous learning mindset to stay updated on industry trends and Db2 advancement.</li></ul>Other Qualifications:<ul><li>Excellent verbal and written communication skills in English</li><li>Native or fluent Greek, oral and written</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Analytical mindset and attention to detail</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

Database Administrator

Koimtzoglou-Bakalis-Venieris-Leventis &amp; Associates Law Partnership ("KBVL Law Firm"), the Greek member of Deloitte Legal Network is currently looking for a brilliant lawyer (Senior Lawyer) with a focus in employment and social security law and civil litigation proceedings to join its dynamic and highly motivating legal practice in Athens.As a member of our busy and expanding team, you will work with a diverse client portfolio and contribute to large-scale projects in employment and social security law. Additionally, you will have the opportunity to engage in corporate work, mergers and acquisitions, and complex commercial matters.This position offers a unique opportunity to grow professionally in a fast-paced and collaborative environment. YOUR ROLE AND RESPONSIBILITIESYour role as an associate, your role will focus on delivering client engagements by understanding expectations, maintaining accountability for performance, and fostering strong communication and relationship-building skills. You will also contribute to team and business priorities while committing to personal learning and development, seizing opportunities to make a meaningful impact through exceptional client service.In this role, you will also have the opportunity to contribute to shaping innovative legal strategies, collaborating with multidisciplinary teams, and mentoring junior team members, fostering a culture of excellence and continuous improvement. During your tenure as an Associate, you will demonstrate and further develop your ability to:rovide innovative legal solutions to complex commercial and employment law issues, ensuring a superior client experience;<ul><li>Provide litigation support in relation to complex commercial and employment law matters before Greek courts, drafting and negotiating documentation relating to out-of-court settlement;</li><li>Deepen your expertise in current labour legislation applicable to a wide range of industries;</li><li>Leverage advanced tools and technologies, collaborating with non-legal functions to enhance the reach and effectiveness of your legal advice;</li><li>Take on leadership responsibilities by managing aspects of client engagements and supporting team development initiatives;</li><li>This role offers a unique opportunity to grow professionally in a challenging and dynamic environment while playing a key role in delivering impactful legal solutions.</li></ul>OUR REQUIREMENTS Our ideal candidate is a young, bright and ambitious lawyer that focuses on delivering work of high quality, commits to high levels of client service and has ability to build strong relationships. We expect that you also have strong interpersonal and organizational skills and the ability to work effectively within a team. In particular, to qualify for the role you must have: <ul><li>Qualified as an Attorney-at-Law in Greece (Athens Bar Association or other Bar Association membership);</li><li>A Master of Laws (LL.M.) or equivalent postgraduate qualification from a prominent, well-acclaimed University in Greece or abroad;</li><li>Four (4) to seven (7) years of post-qualification work experience at a law firm, law office or in-house;</li><li>Prior work experience or a proven interest in employment and social security law and civil litigation proceedings;</li><li>An excellent command of the English language;</li><li>A professional approach, commercial awareness and strong communication skills;</li><li>Computer literacy.</li></ul>Preferred skills: • Ability to work with minimal supervision. ABOUT DELOITTE LEGAL Deloitte member firms have a long standing reputation for helping clients to address complex, cross border issues. Skilled and experienced Deloitte Legal lawyers work together with other Deloitte professionals in tax, consulting, and financial advisory to guide clients through their projects in a coordinated way around the world. Deloitte Legal is able to provide holistic guidance around strategic business decisions as well as offer support services that can increase efficiency and reduce the cost of some routine legal activities. Deloitte Legal is one of only a few truly global legal service providers. With more than 1,750 professionals in more than 75 countries we comprise one of the top 5 business law practices in Continental Europe and have substantial operations elsewhere in the world. Deloitte Legal is focused on helping clients to take action today to achieve their business objectives tomorrow. Koimtzoglou-Bakalis-Venieris-Leventis &amp; Associates Law Partnership ("KBVL Law Firm") is a Greek law partnership regulated by Presidential Decree 81/2005 and Law 4194/2013, as currently in force. It is a registered legal entity member of the Athens Bar Association and is qualified to provide legal services and Greek law advice. KBVL Law Firm is also the sole Greek member of Deloitte Legal, an international network of law firms. © 2024 For information, contact KBVL Law Firm

Senior Associate – Legal – Legal Services | Employment & Social Security Law

Koimtzoglou-Bakalis-Venieris-Leventis &amp; Associates Law Partnership ("KBVL Law Firm"), the Greek member of Deloitte Legal Network is currently looking for a brilliant lawyer (Associate) with a focus in employment and social security law and civil litigation proceedings to join its dynamic and highly motivating legal practice in Athens.As a member of our busy and expanding team, you will work with a diverse client portfolio and contribute to large-scale projects in employment and social security law. Additionally, you will have the opportunity to engage in corporate work, mergers and acquisitions, and complex commercial matters.This position offers a unique opportunity to grow professionally in a fast-paced and collaborative environment. YOUR ROLE AND RESPONSIBILITIESYour role as an associate, your role will focus on delivering client engagements by understanding expectations, maintaining accountability for performance, and fostering strong communication and relationship-building skills. You will also contribute to team and business priorities while committing to personal learning and development, seizing opportunities to make a meaningful impact through exceptional client service.In this role, you will also have the opportunity to contribute to shaping innovative legal strategies, collaborating with multidisciplinary teams, and mentoring junior team members, fostering a culture of excellence and continuous improvement. During your tenure as an Associate, you will demonstrate and further develop your ability to:<ul><li>Provide innovative legal solutions to complex commercial and employment law issues, ensuring a superior client experience;</li><li>Provide litigation support in relation to complex commercial and employment law matters before Greek courts, drafting and negotiating; documentation relating to out-of-court settlement;</li><li>Deepen your expertise in current labour legislation applicable to a wide range of industries;</li><li>Leverage advanced tools and technologies, collaborating with non-legal functions to enhance the reach and effectiveness of your legal advice;</li><li>Take on leadership responsibilities by managing aspects of client engagements and supporting team development initiatives.</li></ul> This role offers a unique opportunity to grow professionally in a challenging and dynamic environment while playing a key role in delivering impactful legal solutions. OUR REQUIREMENTS Our ideal candidate is a young, bright and ambitious lawyer that focuses on delivering work of high quality, commits to high levels of client service and has ability to build strong relationships. We expect that you also have strong interpersonal and organizational skills and the ability to work effectively within a team. In particular, to qualify for the role you must have: <ul><li>Qualified as an Attorney-at-Law in Greece (Athens Bar Association or other Bar Association membership);</li><li>A Master of Laws (LL.M.) or equivalent postgraduate qualification from a prominent, well-acclaimed University in Greece or abroad;</li><li>Two (2) to five (5) years of post-qualification work experience at a law firm, law office or in-house;</li><li>Prior work experience or a proven interest in employment and social security law and civil litigation proceedings;</li><li>An excellent command of the English language;</li><li>A professional approach, commercial awareness and strong communication skills;</li><li>Computer literacy.</li></ul> Preferred skills:<ul><li>Ability to work with minimal supervision.</li></ul> ABOUT DELOITTE LEGAL Deloitte member firms have a long standing reputation for helping clients to address complex, cross border issues. Skilled and experienced Deloitte Legal lawyers work together with other Deloitte professionals in tax, consulting, and financial advisory to guide clients through their projects in a coordinated way around the world. Deloitte Legal is able to provide holistic guidance around strategic business decisions as well as offer support services that can increase efficiency and reduce the cost of some routine legal activities. Deloitte Legal is one of only a few truly global legal service providers. With more than 1,750 professionals in more than 75 countries we comprise one of the top 5 business law practices in Continental Europe and have substantial operations elsewhere in the world. Deloitte Legal is focused on helping clients to take action today to achieve their business objectives tomorrow. Koimtzoglou-Bakalis-Venieris-Leventis &amp; Associates Law Partnership ("KBVL Law Firm") is a Greek law partnership regulated by Presidential Decree 81/2005 and Law 4194/2013, as currently in force. It is a registered legal entity member of the Athens Bar Association and is qualified to provide legal services and Greek law advice. KBVL Law Firm is also the sole Greek member of Deloitte Legal, an international network of law firms. © 2024 For information, contact KBVL Law Firm

Junior Associate – Legal – Legal Services | Employment & Social Security Law

WINGS is looking for an experienced AI/ML Engineer to join its product expansion internationally and locally.The main responsibilities of the role will include:<ul><li>Working as part of a growing team, while also being independent</li><li>Resolving interesting problems and gaining expertise in state-of-the-art technologies</li><li>Using Machine Learning techniques and Artificial Intelligence algorithms</li><li>Having the opportunity to be involved in the design, implementation, of solutions&nbsp;</li></ul>Requirements&nbsp; Educational requirements:<ul><li>Candidates must have a Bachelor’s Diploma in Computer Science, Electrical &amp; Computer/Electronic engineering, Networks, Telecommunications or other relevant fields</li><li>Master’s Degree in the afore-mentioned areas will be considered as a plus</li></ul>Necessary skills:<ul><li>At least 3 years of experience in a similar role as a Data Scientist with focus on computer vision solutions&nbsp;</li><li>Deep understanding of ML techniques and AI algorithms</li><li>Extensive programming skills in Python and relevant tools (e.g. PyTorch, TensorFlow etc.)</li><li>Experience in handling structured and unstructured data from various sources</li></ul>Other Qualifications:<ul><li>Excellent verbal and written communication skills in English</li><li>Native or fluent Greek, oral and written</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

AI/ML Engineer

WINGS is looking for an experienced Backend Engineer to join its product expansion internationally and locally.The successful candidate will participate in the development and deployment of RESTful APIs and web services, as well as in improving our existing services.The main responsibilities of the role will include:<ul><li>Develop and deploy scalable RESTful APIs and web services using Node.js</li><li>Build and maintain features by integrating backend services</li><li>Write clean, testable code following standards and participate in team code reviews</li><li>Enhance and optimize existing services of products for performance and scalability</li><li>Collaborate with cross-functional teams to understand project requirements and contribute to technical design</li><li>Ensure smooth deployment and operation of services in collaboration with other teams (Product Management, Frontend, DevOps etc.)</li><li>Resolve production issues promptly</li></ul>Educational requirements<ul><li>Candidates must have a Bachelor’s degree in Electrical &amp; Computer Engineering/ Information Technologies/ Computer Science or an equivalent field.</li></ul>Essential technical skills<ul><li>4+ years of proven coding experience as a Backend Engineer</li><li>Strong proficiency in JavaScript and hands-on experience with Node.js</li><li>Experience working with both relational (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis)</li><li>Understanding of code versioning tools, such as Git</li><li>Experience in building and consuming RESTful APIs</li><li>Experience with Docker and deployment to cloud platforms is a plus</li></ul>Other Qualifications:<ul><li>Native or fluent Greek (spoken and written). Excellent verbal and written communication skills in English</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Analytical mindset and attention to detail</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

Backend Engineer (JavaScript / Node.js)

Ever wonder who keeps the digital world connected? The Network Engineer designs, builds, and maintains our IT and Datacenter infrastructure—making sure everything runs fast, smooth, and secure.&nbsp;Your day to day will include:<ul><li>Assessing business and system requirements and proposing resilient and secure networking solutions</li><li>Installing, configuring, and maintaining network infrastructure (load balancers, routers, switches, firewalls, IP voice) in line with IT security policies</li><li>Monitoring and optimizing network performance, troubleshooting issues, and managing upgrades, backups, and disaster recovery operations</li><li>Setting up and managing user and service accounts, granting access rights, and ensuring data protection and compliance</li><li>Cooperating with internal teams and vendors to implement approved network changes</li><li>Keeping up with technology trends and proposing improvements to enhance network operations</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc/MSc in IT, Networking &amp; Communication, or related field</li><li>3+ years of relevant experience in network engineering roles</li><li>Strong knowledge of network infrastructure, including design, configuration, troubleshooting, and maintenance of Cisco equipment and technologies</li><li>Hands-on experience with routing, switching, VPNs, wireless networks, QoS, network security, and Checkpoint firewalls</li><li>Familiarity with cloud networking (Azure a plus), Layer 7 protocols, and application load balancing for high availability</li><li>Solid understanding of IT security practices (firewalls, IDS/IPS, WAF, DDoS, malware protection) and HTTPS publishing via CDN</li><li>Scripting and Unix system administration skills, with ability to document and diagram network systems</li><li>Strong analytical thinking, problem-solving, and communication skills in both Greek and English</li><li>Self-starter with the ability to work independently and collaboratively across teams and stakeholders</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Network Engineer (3614)

We are looking for an Acquisition Campaign Manager to join our Greek Marketing team to deliver against our growth objectives. The primary purpose of the Acquisition Campaign Manager is to drive customer acquisition by leading and executing operational strategies to activate audiences across direct marketing channels. This involves meticulous planning, effective audience segmentation, and strategic content development to convert database leads into depositing customers. The role also requires documenting and optimizing omni channel marketing processes, analyzing campaign performance, and continuously improving operational efficiency.Job requirements<ul><li>Strategy Development: Develop and implement overall performance marketing strategies, across Biddable media (PPC, paid social, display, etc.) and Affiliates, aligned with the company's goals in iCasino and Sports Betting.</li></ul><ul><li>Budget Management: Oversee and optimize the budget allocation across various media channels to maximize ROI and achieve performance targets.</li></ul><ul><li>Team Leadership: Provide strong leadership and guidance to the performance marketing team, setting clear objectives, conducting performance reviews, and ensuring professional development opportunities.</li></ul><ul><li>Campaign Planning and Execution: Plan and execute campaigns, ensuring they are well-structured, targeted, and monitored closely to achieve desired outcomes.</li></ul><ul><li>Performance Analysis: Analyze performance metrics and KPIs for different biddable media channels to identify areas of improvement, growth opportunities, and challenges.</li></ul><ul><li>A/B Testing and Optimization: Implement A/B testing strategies for ad creatives, landing pages, and targeting parameters to continuously optimize campaign performance.</li></ul><ul><li>Collaboration with Creative and Brand Teams: Work closely with the creative and brand teams to align messaging and visuals with performance marketing efforts, ensuring a joined up customer experience.</li></ul><ul><li>Data-driven Decision Making: Utilize data insights and market research to make informed decisions, drive marketing initiatives, and adjust strategies as needed.</li></ul><ul><li>Vendor and Agency Management: Manage relationships with external vendors and agencies, ensuring they deliver quality services and contribute to the overall performance goals.</li></ul><ul><li>Affiliate Program Strategy and Management: Develop, execute, and manage the affiliate marketing program, monitoring performance to drive revenue growth.</li></ul><ul><li>Sports Acquisition Focus: Develop and drive Sports-specific acquisition strategies, focusing on capturing prospects during peak sports periods.</li></ul><ul><li>Media Alignment with Sports Calendar: allocate media spend and launch campaigns in direct alignment with the global and local sports calendar (e.g., major European football leagues, major tournaments, Champions League)</li></ul><ul><li>Stay Updated on Industry Trends: Keep abreast of industry trends, new technologies, and best practices in performance marketing and biddable media, and apply relevant insights to enhance the marketing efforts.</li></ul>Skills &amp; Behaviours<ul><li>Performance Marketing Expertise: In-depth knowledge of performance marketing channels, such as PPC, paid social, display, and app marketing.&nbsp;</li><li>Bid Management Experience: Proficiency in bid optimization strategies and tools to maximize ROI.</li><li>Data Analysis Understanding: Familiarity with data analysis tools and platforms to interpret campaign metrics effectively.</li><li>Budgeting and Financial Management Experience: Ability to manage marketing budgets and allocate resources efficiently.</li><li>Leadership: Ability to lead and motivate a team, provide direction, and inspire them to achieve targets.</li><li>Communication: Excellent communication skills to effectively convey strategies, ideas, and results to team members and stakeholders.</li><li>Analytical Thinking: Strong analytical skills to interpret data, draw insights, and make data-driven decisions.</li><li>Problem Solving: Capacity to identify challenges and devise innovative solutions to improve campaign performance.</li><li>Time Management: Effective time management skills to prioritize tasks, meet deadlines, and handle multiple projects simultaneously.</li><li>&nbsp;Adaptability: Flexibility to adapt to changing market conditions, algorithms, and industry trends.</li></ul>&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Acquisition Manager

Responsibilities:<ul><li>Translate business requirements into ERP functional and configuration requirements</li><li>Participate in analyzing customer needs and identifying opportunities for improvement</li><li>Liaise with the R&amp;D department for developing custom solution components when required</li><li>Provide ongoing support to our growing customer base of Pylon ERP software implementations</li><li>Manage testing and documenting of the ERP software configuration</li><li>Perform customer needs analysis and participate in business process solutions design and architecture</li><li>Compose development specifications and interact with customers to test modifications and resolve any issues that may arise</li><li>Be in charge of the completeness and quality of functional design</li><li>Provide user training to customers</li></ul> Requirements:<ul><li>At least 3 - 4 years experience in providing ERP software solution Services</li><li>Experience in Pylon ERP is a considerable plus</li><li>Computer Science or Economics or Finance&nbsp;Degree or equivalent</li><li>Strong presentation, communication (both written &amp; oral) skills</li><li>Strong ability to convey technical information to non-technical customers</li><li>Self - direction, attention to detail &amp; great customer focus</li><li>Excellent command of English, both written and oral</li><li>Preferred knowledge in SQL &amp; Javascript</li></ul> We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology&nbsp;Awards)</li><li>Competitive remuneration package</li><li>Ongoing training, opportunities &amp; career development</li><li>Private medical insurance</li><li>Psychological support line</li><li>Online personal- training programs</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs</li><li>Hybrid working model</li></ul>

ERP Consultant Athens 

As a Regulatory Requirements Specialist, you will calculate and analyze capital requirements, capital adequacy, and leverage ratios at Alpha Bank and Group level, ensuring accuracy, compliance, and timely reporting to supervisory authorities.&nbsp;What you will be doing&nbsp;<ul><li>Understand the regulatory framework as defined in the Capital Requirements Regulation (EU) No 575/2013 (CRR) and involved in the calculation of Risk Weighted Assets (RWAs) under Pillar I framework</li><li>Stay updated on EBA/ECB guidelines and regulatory developments</li><li>Examine regulatory changes and developments (CRR, Basel IV, BCBS) related to capital management, monitoring and reporting</li><li>Collect data and information, ensuring respective consistency and completeness</li><li>Prepare Common Reporting (COREP) and other relevant comprehensive reporting as well as understand and develop reporting requirements in the context of the Credit and Counterparty Credit Risk, Securitisation Risk, Large Exposures and Leverage Ratio</li><li>Identification of potential process impovements and capabilities to increase consistency, transparency, and reliability of RWAs calculation, governance, and controls process</li><li>Execute a series of operational support tasks (e.g. communication with external and internal collaborators, setting up meetings, following up on deliverables)</li><li>Prepare and update reports, presentations, dashboards and other data with key insights to be presented to the competent Committees of the Bank, using analytical and visualization tools (e.g. SAS, Excel, QlikView)</li></ul>&nbsp;&nbsp;&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in in a quantitative field of study (e.g. Risk Management, Finance, Engineering, Mathematics or Business) or in any other related discipline (a Master Degree will be considered a plus)</li><li>A minimum of two years’ experience in regulatory compliance or prudential reporting in banking or or in a major consulting firm</li><li>Demonstrated experience in at least one or more of the following indicative regulatory reports will be considered an asset: FINREP, COREP and EBA Stress Tests</li><li>Familiarity with big data analysis supported by experience in data analysis and reporting (Microsoft SQL, SPSS) will be considered an asset</li><li>Strong analytical skills and attention to detail</li><li>Proficiency in MS Office and regulatory reporting tools</li><li>Excellent communication skills in Greek and English</li><li>Collaborative, organized, and proactive working style</li></ul>&nbsp;&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Regulatory Requirements Specialist

As a Junior Technical Coordinator you will be trained to become a part of our core business team with a strong focus on Customer communication and Coordination tasks. You will be expected to work in a fast and competitive environment, take on responsibilities and initiatives from day one, and collaborate effectively with the other members of the team. We are looking for a person that is diligent, hard-working &amp; creative. Above all, a person who will be excited about the prospect of working for a pioneering technology company.Requirements<ul><li>Excellent oral and written communication skills in both Greek &amp; English</li><li>Tech-savvy, hard-working, and a team player</li><li>Very diligent and able to work in a fast-paced environment</li><li>Excellent organizational, operational &amp; communication skills</li><li>Ability to work well with large datasets</li><li>Excellent computer skills (especially Excel)</li><li>Good grasp of IT &amp; technological applications</li><li>Knowledge or experience on integrations/software connections (JSON &amp; XML files, APIs, SFTP) will be considered a plus</li></ul>Responsibilities<ul><li>Facilitate communication between Business, Developers and Sales Team</li><li>Attend technical meetings with customers and drive them to correct integration specifications</li><li>Cooperate with the development department to deliver specifications about the integration points</li><li>Guide clients on how to use/configure Procureship’s tools and recommend solutions to technical problems</li><li>Be responsible of customer accounts - collect &amp; analyze feedback from clients</li><li>Manage large databases and take on simple data analytics tasks using excel or SQL</li><li>Organize &amp; implement operational tasks with maximum efficiency &amp; attention to detail</li><li>Organize, track and maintain new integrations with clients' systems</li><li>After-sales support and training users onsite</li><li>Gain in-depth knowledge of the product, the market, and the clients</li><li>Demonstrate a pioneering spirit and a problem-solving mindset</li></ul>Benefits<ul><li>Attractive compensation package based on experience and skill-set</li><li>Career growth opportunities</li><li>Friendly and collaborative work environment</li><li>Various perks (health insurance etc)</li><li>Flexible hybrid working model after completion of the training period</li></ul>

Junior Technical Coordinator

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Customer Service Agent

We seek a&nbsp;Junior Applications Support Engineer to join our Applications Support team and provide vital technical assistance to both internal teams and external customers. The role involves troubleshooting application issues, with a focus on delivering swift and effective solutions, as well as contributing to the enhancement of the company’s knowledge base and driving continuous improvement.Key Accountabilities<ul><li>Assist with&nbsp;help desk calls, scheduling updates and applications setup, and Jira tickets</li><li>Provide first-level technical support for applications to customers who have Service Level Agreements (SLAs) with the company, acting as a central point of contact and coordination</li><li>Contribute to the creation and maintenance of technical manuals and support operation guidelines for supported applications and software systems</li><li>Develop and implement specialized management and support applications for supported technical solutions, in collaboration with relevant departments</li><li>Document the operational environment, establish reliable monitoring and recovery mechanisms, regularly update documentation and support procedures in response to new issues</li><li>Manage&nbsp;external applications that fulfill the operational needs of the organization (such as SAP, Jira, CRM), optimizing process automation and cost efficiency (Total Cost of Ownership).</li></ul>Knowledge and experience<ul><li>BSc degree in Computer Science or Information Technology or other science degree</li><li>MSc degree in Computer Science or Information Technology or other science degree will be considered a plus</li><li>Up to 2 years of experience as a Junior Applications Support Engineer or in similar roles will be preferred.</li></ul>Skills &amp; Competences<ul><li>Ability to keep up with technical innovation and trends in IT support</li><li>Strong analytical and problem-solving skills</li><li>Strong troubleshooting and critical thinking skills</li><li>Customer service skills</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Positive attitude, highly motivated, proactive, and a team player</li><li>Fulfilled military obligations (for men)</li></ul> What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. Our compensation and benefits scheme is designed to support our employees and their families, and it includes:<ul><li>Hybrid working model</li><li>Competitive base salary</li><li>Annual bonus based on company and individual performance</li><li>Retirement savings plan, according to company policy</li><li>Private health &amp; life insurance with free inclusion of family members</li><li>Family benefits (Kindergarten and summer camp allowance, Christmas gifts, increased parental leave, etc.)</li><li>Subsidized meals in company restaurant</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities</li><li>24/7 employee assistance program</li><li>Participation in company sports activities (e.g. soccer, basketball, beach volleyball, pilates).</li></ul>

Junior Applications Support Engineer

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers"Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Bulgarian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Bulgarian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Bulgarian speaking Customer Service Representative

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Cantonese. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Cantonese</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.Location:GRC Athens - Minwos 10-16Language Requirements:English, Yue (Cantonese)Time Type:Full time

Cantonese speaking Customer Service Representative

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Mandarin. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Mandarin</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.Location:GRC Athens - Minwos 10-16Language Requirements:English, MandarinTime Type:Full time

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