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Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Greek.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for our clients.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Greek</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Greek speaking Customer Service Representative

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;German. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in German</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

German speaking Customer Service Representative

As an E-Commerce Assortment Associate, you will ensure accurate and engaging product content across online platforms, collaborating with suppliers to maintain updated information. You will monitor competitors using analytics tools, support retail media activations, optimize assortments for fast-delivery platforms, and assist with customer inquiries related to product information.What you will focus on&nbsp;<ul><li>Update and optimize products content (descriptions, nutritional facts, multimedia elements, photos) to ensure visitors can find all relevant information to compare and shop</li><li>Communicate with suppliers and use specialized platforms to find updated product content</li><li>Monitor competition and use Adobe analytics to find data that will help the assortment optimization process</li><li>Assist in retail media activations (ex. e-sampling)</li><li>Aid in the assortment optimization for fast delivery platforms</li><li>Support in answering customers’ questions or complaints regarding online product information</li></ul>Who we are looking for<ul><li>Degree in Business, Economics, and/or Marketing. Related studies in E-Commerce, Computer Sciences or Digital Marketing will be considered an asset</li><li>Prior experience of e-commerce merchandising in retail or FMCG, or experience in online content creation or product knowledge in food retail sector would be considered a plus</li><li>Familiarity with UX/UI, web analytics tools and website content management systems or SAP will be considered an asset</li><li>Fluency in English language both written and spoken</li><li>Very good knowledge of MS Office</li></ul>Your value<ul><li>Organizational Mastery | Task prioritization , uphold precise documentation , adhere to deadlines &nbsp;</li><li>Results orientation | Accountability, problem solving, ensuring high-quality standards are your strengths</li><li>Embrace change | Challenge own self, be an early adaptor to new requirements and focus on continuous improvements &nbsp;</li><li>Authentic Communication | Deliver messages in a clear, compelling, and concise manner, listen actively, negotiate effectively &amp; positively influence</li><li>Effective Collaboration | Foster a collaborative and innovative team culture, value team’s ideas and uniqueness</li></ul>&nbsp;We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Lunchbreak in our restaurant</li><li>Free parking</li><li>Fun at work</li><li>Lifelong learning &amp; development (AI HR, LinkedIn Learning, Gartner platform)</li></ul>A place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;&nbsp;&nbsp;AB is recognized as a Top Employer 2025 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Condidions.&nbsp;&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

E-Commerce Assortment Associate

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greek speaking customer service representative

Concentrix Greece

german speaking customer service representative

Concentrix Greece

e-commerce assortment associate

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