Τι θα κάνεις
- Εντοπίζεις υποψήφιους πελάτες, κατανοείς τις ανάγκες τους και προτείνεις κατάλληλα προϊόντα για την αύξηση των εσόδων.
- Ερευνάς συμβάσεις και ιστορικό πελατών για να εντοπίζεις ευκαιρίες upselling και cross-selling.
- Παρουσιάζεις προϊόντα και δημιουργείς εξατομικευμένα use cases για να αναδεικνύεις την αξία των λύσεων.
- Διαχειρίζεσαι αποτελεσματικά το pipeline και ενημερώνεις τη διοίκηση για την πρόοδο και τις προβλέψεις.
- Συνεργάζεσαι με εσωτερικές ομάδες για την επίλυση θεμάτων πελατών και την επέκταση της υιοθέτησης λύσεων.
- Καλλιεργείς μακροχρόνιες σχέσεις με πελάτες, κατανοείς τους επιχειρηματικούς στόχους τους και τους συμβουλεύεις.
Βασικές προϋποθέσεις
- Επάρκεια στην ολλανδική γλώσσα και στην αγγλική γλώσσα.
- Outbound sales, Prospecting, Lead qualification και Διαχείριση αντιρρήσεων.
- Διαπραγμάτευση, Upselling και cross-selling και Product demonstrations.
- Pipeline management και Customer relationship management.
- Cloud-based solutions και Subscription models.
- Ανάλυση δεδομένων πελατών και Ανάλυση τάσεων της αγοράς.
Παροχές
- Πενθήμερη εργασία από Δευτέρα έως Παρασκευή, χωρίς βάρδιες τα Σαββατοκύριακα, ευκαιρίες επαγγελματικής ανάπτυξης και εξέλιξης καριέρας, άδεια μετ’ αποδοχών, παροχές ευεξίας και υγειονομικής περίθαλψης, συμπεριλαμβανομένης ιδιωτικής ασφάλισης και ιατρικής και οδοντιατρικής κάλυψης, δυνατότητες αποδοχών και bonus απόδοσης, καθώς και εκατοντάδες δωρεάν courses επαγγελματικής ανάπτυξης.
Περιγραφή Θέσης
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Dutch-English Customer Success Account Manager working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose…
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.