Τι θα κάνεις
- Διεξάγεις outbound κλήσεις και emails για την υποστήριξη πελατών σε όλη τη διαδικασία onboarding και μετά τη μετανάστευση
- Εμπλέκεις πελάτες με συμβουλευτική προσέγγιση για να κατανοήσεις τις ανάγκες αποστολής κατά τη μετανάστευση
- Αξιολογείς το προφίλ αποστολής κάθε πελάτη για την ενεργοποίηση λογαριασμού και ανίχνευση ευκαιριών upsell
- Πλοηγείσαι στους βασικούς αποφασιστές πελατών για να διευκολύνεις την ενεργοποίηση λογαριασμών και να αντιμετωπίσεις ανησυχίες
- Υποστηρίζεις τη μετάβαση πελατών σε νέα συστήματα και διασφαλίζεις την επιτυχή ενεργοποίηση των λογαριασμών
Βασικές προϋποθέσεις
- Γνώση Δανέζικων και συνομιλιακή γνώση Αγγλικών
- Εμπειρία στις πωλήσεις και εμπλοκή με πελάτες
- Δεξιότητες επικοινωνίας και συμβουλευτικές τεχνικές πωλήσεων
- Microsoft Office και λογισμικό CRM
- Outbound calling και εισαγωγή πελατών (customer onboarding)
- Ανθεκτικότητα και ενεργοποίηση λογαριασμού
Παροχές
- Άριστη εκπαίδευση σε πωλήσεις, προϊόντα και συστήματα με συνεχή καθοδήγηση.
- Ανταγωνιστική αμοιβή με μηνιαίο μπόνους, 25 μέρες αμειβόμενη άδεια, ιδιωτική ιατρική και ζωής ασφάλιση, καθώς και αποζημίωση διδάκτρων.
Περιγραφή Θέσης
Your potential has a place here with TTEC’s award-winning employment experience. As a Danish-speaking Sales Representative working from home in Greece, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing…
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.