Customer Care Specialist-Italian/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist. Responsibilities: Experience in technical-based customer assistance through voice, chat, and email Previous experience dealing with the challenges faced in a customer-focused role  Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward. Problem-solving and critical thinking skills A passion for problem-solving with the customer’s interest and satisfaction being the primary goal Social Media Savvy Ability to effectively and correctly communicate verbally and in written format Role Requirements: Must be bilingual in Italian (C1/C2/Native) and English (B2/C1) speaking and writing Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions  Great communication skills, written and orally Demonstrate strong abilities to work independently and as a remote team player Must be adaptable and flexible, demonstrating abilities to work with process and information changes Must be willing to participate in a background screening Proven customer communication experience (E-mail & Phone) Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Customer Care Specialist-Polish/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist. Responsibilities: Experience in technical-based customer assistance through voice, chat, and email Previous experience dealing with the challenges faced in a customer-focused role  Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward. Problem-solving and critical thinking skills A passion for problem-solving with the customer’s interest and satisfaction being the primary goal Social Media Savvy Ability to effectively and correctly communicate verbally and in written format Role Requirements: Must be bilingual in Polish (B2/C1) and English (B2/C1) speaking and writing Experience in Customer Support, technical support, especially with a help desk or other IT functions  Great communication skills, written and orally Demonstrate strong abilities to work independently and as a team player Must be adaptable and flexible, demonstrating abilities to work with process and information changes Must be willing to participate in a background screening Proven customer communication experience (E-mail & Phone) Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) About Us We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Customer Care Specialist -- English What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So, come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist. Responsibilities: Provides a world-class customer experience in interactions with customers across all channels: Chat - replies quickly and accurately with few typing or spelling errors. Email - focuses on minimizing the number of interactions required by the customer through thorough, accurate responses with no errors. Phone - listens fully to the customer and responds clearly, slowly and accurately. Actively contributes to our evolving tone and style as a CX team, making us more and more customer-focused Can effectively handle escalated customers, or potentially escalated cases from other specialists, but may still escalate cases to TLs Able to proactively flag potential issues in the customer journey, and voices these concerns early and often Role Requirements: Must be fluent in English (C1/C2) speaking and writing Bachelor degree 1-2 years of experience in experience in customer support or tech support Can partner with other Operations teams to resolve sensitive or risky cases with customers Is able to articulate the business impact of operating procedures related to risk outcomes, and uses this knowledge to guide decision-making Proactively identifies and flags to Management risks Collaboration Positively embraces change on the team, understanding the “why” and helps other team members adapt to change Flags concerns around team dynamics to management, wanting, and offering to help be part of the solution When needed, will prioritize the needs of the business over individual or team-level needs Begins to build strong relationships outside of the CX team to build bridges and drive progress About Us We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology—powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Customer Care Specialist-German/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist. Responsibilities: Experience in technical-based customer assistance through voice, chat, and email Previous experience dealing with the challenges faced in a customer-focused role  Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward. Problem-solving and critical thinking skills A passion for problem-solving with the customer’s interest and satisfaction being the primary goal Social Media Savvy Ability to effectively and correctly communicate verbally and in written format Role Requirements: Must be bilingual in German (C1/C2/Native) and English (B2/C1) speaking and writing Experience in Customer Support, technical support, especially with a help desk or other IT functions  Great communication skills, written and orally Demonstrate strong abilities to work independently and as a remote team player Must be adaptable and flexible, demonstrating abilities to work with process and information changes Must be willing to participate in a background screening Proven customer communication experience (E-mail & Phone) Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) About Us We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Customer Care Specialist-Turkish/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist. Responsibilities: Experience in technical-based customer assistance through voice, chat, and email Previous experience dealing with the challenges faced in a customer-focused role  Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward. Problem-solving and critical thinking skills A passion for problem-solving with the customer’s interest and satisfaction being the primary goal Social Media Savvy Ability to effectively and correctly communicate verbally and in written format Role Requirements: Must be bilingual in Turkish (C2/Native) and English (B2/C1) speaking and writing Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions  Great communication skills, written and orally Demonstrate strong abilities to work independently and as a remote team player Must be adaptable and flexible, demonstrating abilities to work with process and information changes Must be willing to participate in a background screening Proven customer communication experience (E-mail & Phone) Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Customer Care Specialist-Dutch/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist. Responsibilities: Experience in technical-based customer assistance through voice, chat, and email Previous experience dealing with the challenges faced in a customer-focused role  Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward. Problem-solving and critical thinking skills A passion for problem-solving with the customer’s interest and satisfaction being the primary goal Social Media Savvy Ability to effectively and correctly communicate verbally and in written format Role Requirements: Must be bilingual in Dutch (C1/C2/Native) and English (B2/C1) speaking and writing Experience in Customer Support, technical support, especially with a help desk or other IT functions  Great communication skills, written and orally Demonstrate strong abilities to work independently and as a remote team player Must be adaptable and flexible, demonstrating abilities to work with process and information changes Must be willing to participate in a background screening Proven customer communication experience (E-mail & Phone) Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) About Us We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Κύριες Αρμοδιότητες Έχει την ευθύνη του κυκλώματος της παραγγελιοληψίας για τα αιτήματα που αναλαμβάνει να φέρει εις πέρας (λήψη παραγγελίας, καταχώρηση, αποστολή και παραλαβή από τον πελάτη στο σωστό χρόνο). Είναι υπεύθυνος/η για την ορθή και γρήγορη εκτέλεση των παραγγελιών από τη λήψη τους έως και την παράδοση στον πελάτη. Διαχειρίζεται τη συνολική επικοινωνία (τηλεφωνική και ηλεκτρονική υποστήριξη) με τον πελάτη και είναι ο κεντρικός άξονας επικοινωνίας του πελάτη μέχρι την ολοκλήρωση της παραλαβής της παραγγελίας. Έχει την ευθύνη της σύνταξης των προσφορών και της ηλεκτρονικής αποστολής τους. Διαχειρίζεται τον όγκο των παραπόνων των πελατών με στόχο τη διασφάλιση της άμεσης επίλυσής τους. Προωθεί άμεσα τα θέματα που χρειάζονται εξειδικευμένη υποστήριξη στο επόμενο επίπεδο ανάλογα με την φύση του αιτήματος. Προτεραιοποιεί (σε περίπτωση έλλειψης) - σε συνεννόηση με τις πωλήσεις και τους Product Managers όταν απαιτείται - τα αποθέματα της εταιρίας προς διάθεση, βάσει των αναγκών των πελατών. Εάν και όποτε κριθεί απαραίτητο, επικοινωνεί με τους πελάτες για να απαντήσει σε ερωτήσεις ή να επιλύσει προβλήματα διάθεσης. Στα πλαίσια αυτού, διατηρεί και την επικοινωνία με την εταιρία courier-μεταφορείς. Ενημερώνεται για τα προϊόντα και τις υπηρεσίες της εταιρίας και για τον ανταγωνισμό, μέσα από τη δομημένη επικοινωνία που έχει αποφασίσει η εταιρία. Τηρεί όλες τις διαδικασίες και λειτουργίες του τμήματος του που επηρεάζουν την ικανοποίηση των πελατών και προτείνει εναλλακτικές όπου απαιτείται. Προφίλ Υποψηφίου Πτυχίο (ΤΕΙ ή ΙΕΚ- ΣΑΕΚ ) Ηλεκτρολόγου Μηχανικού / Μηχανικού Αυτοματισμού / Μηχανικού Βιομηχανικού Σχεδιασμού & Παραγωγής ή αντίστοιχου πεδίου. Εμπειρία 2+ χρόνια σε αντίστοιχη θέση σε εταιρικό περιβάλλον. Εμπειρία στη χρήση ERP/CRM συστημάτων. Άριστη γνώση του MS Office. Εξαιρετική γνώση της Αγγλικής γλώσσας (γραπτή και προφορική). Εξαιρετικές επικοινωνιακές ικανότητες. Υπευθυνότητα, οργάνωση και συνέπεια στην τήρηση χρονοδιαγραμμάτων. Παροχές Πλήρης πενθήμερη απασχόληση (08:30-16:30). Ιδιωτική ασφάλιση υγείας και ατυχημάτων. Bonus βάσει εταιρικής πολιτικής.

We are looking to recruit a Client Experience Coordinator based in Athens to join our centralized client experience department and support Vienna operations. The role is a great opportunity for a hard-working and talented person to gain a real insight into the hospitality industry. If you're someone who possesses a genuine interest in customer service, technical teams coordination, and problem-solving and you like to interact with internal and external customers across the business, then this role is for you! What you will focus on: Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience Scheduling, collaborating, and managing internal and external business partners to ensure operational excellence in Blueground properties Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience Maintaining long-lasting relations with business stakeholders Planning the daily routes of operations associates based on the number of stops, location, and type of their tasks assigned, as well as customers' needs and business priorities What we are looking for: Minimum 3 years of working experience in a position including back-office operations or customer service responsibilities, alternatively in managing housing construction projects Prior experience in route planning/scheduling will be considered an asset Native/ near-native German, fluent English Computer literate Great communication skills, both written and verbal Able to maintain strong professional relationships with customers and business partners Problem-solving attitude Flexibility to work during weekends Your benefits: Competitive salary & annual performance bonus Blueground Stock Option Plan Flexible paid time off Group Health Insurance program Enhanced parental leave Dynamic working environment with talented people Flexible work environment through our Blueground Nomads employee mobility program Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!

We are looking to recruit a Client Experience Coordinator (Native-like English Speaking) based in Greece to join our client experience department and supporting daily operations. The role is a great opportunity for a hard-working and talented person to gain real insight into the hospitality industry. If you're someone who possesses a genuine interest in customer service, technical team coordination and problem-solving and you like to interact with internal and external customers across the business, then this role is for you! You can apply if you are located anywhere in Greece! What you will focus on: Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience Scheduling, collaborating and managing internal and external business partners to ensure operational excellence in Blueground properties Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience Maintaining long-lasting relations with business stakeholders Planning the daily routes of operations associates based on the number of stops, location and type of their tasks assigned, as well as customers' needs and business priorities What we are looking for: Minimum 3 years of working experience in a position including back office operations or customer service responsibilities, alternatively in managing housing construction projects Prior experience in route planning/scheduling will be considered an asset Greek and Native/ near-native English Computer literate Great communication skills, both written and verbal Able to maintain strong professional relationships with customers and business partners Problem-solving attitude Flexibility to work during weekends   Recruitment Dialogues: Behavioral Dialogue with Talent Acquisition Team (30-40m) Dialogue with Client Experience Manager & Senior Client Experience Manager (30m) Dialogue with Client Experience Director (30m) Your benefits: Competitive salary & annual performance bonus Blueground Stock Option Plan Flexible paid time off Group Health Insurance program Enhanced parental leave Dynamic working environment with talented people Flexible work environment through our Blueground Nomads employee mobility program Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!

We are looking to recruit a Client Experience Coordinator (Evenings & Weekends) based in Athens to join our centralized client experience department and supporting Athens operations. The role is a great opportunity for a hard-working and talented person to gain a real insight into the hospitality industry. If you're someone who possesses a genuine interest in customer service, technical teams coordination and problem-solving and you like to interact with internal and external customers across the business, then this role is for you! What you will focus on: Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience Scheduling, collaborating and managing internal and external business partners to ensure operational excellence in Blueground properties Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience Maintaining long-lasting relations with business stakeholders Planning the daily routes of operations associates based on the number of stops, location and type of their tasks assigned, as well as customers' needs and business priorities What we are looking for: Minimum 2-3 years of working experience in a position including back office operations or customer service responsibilities, alternatively in managing housing construction projects Prior experience in route planning/scheduling will be considered an asset Fluent in English and any other language!  Computer literate Great communication skills, both written and verbal Able to maintain strong professional relationships with customers and business partners Problem-solving attitude Flexibility to work during weekends Your benefits: Competitive salary & annual performance bonus Blueground Stock Option Plan Flexible paid time off Group Health Insurance program Enhanced parental leave Dynamic working environment with talented people Flexible work environment through our Blueground Nomads employee mobility program Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!