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Provide hair care services such as cut/design, color, and styling to guests. Shampoo, condition, and rinse guests' hair. Examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area.&nbsp;Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.&nbsp;PREFERRED QUALIFICATIONSEducation: Technical, Trade, or Vocational School Degree.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Hair Dresser

NTT Data Greece&nbsp;team is looking for an IT Change, Release, Problem and Incident Leader&nbsp;in Athens to work with our clients in the&nbsp;European public sector.Your role:<ul><li>Manage the end-to-end change process (normal, standard, and emergency changes).&nbsp;</li><li>Chair the Change Advisory Board (CAB) and ensure timely review and approval of change requests.&nbsp;</li><li>Evaluate change requests for risk, impact, and resource requirements.&nbsp;</li><li>Coordinate with stakeholders to ensure change readiness and proper communication.&nbsp;</li><li>Ensure that changes are implemented on schedule, within scope, and with minimal disruption.&nbsp;</li><li>Maintain and improve the Change Management process, policies, and documentation.&nbsp;</li><li>Collaborate with Release Management, Configuration Management, and Incident Management teams.&nbsp;</li><li>Monitor and report on change success rates, backout plans, and post-implementation reviews.&nbsp;</li><li>Ensure compliance with ITIL best practices and organizational standards.</li><li>Manage the release calendar and coordinate release activities.</li><li>Ensure releases align with client objectives and expectations.</li><li>Follow-up on all IT incidents reported by users.</li><li>Ensure that incidents are resolved within the defined service level agreements (SLAs) and keep stakeholders informed about the status of incidents.</li><li>Collaborate with IT teams to identify and address underlying causes of recurring incidents or problems to prevent future occurrences and improve overall service reliability.&nbsp;&nbsp;</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour Profile:&nbsp;<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.&nbsp;</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).&nbsp;</li><li>7+ years of experience in IT project/programme management.&nbsp;</li><li>Proven experience (5+ years) in Change, Release, Problem and Incident Management within IT service environments.&nbsp;</li><li>ITIL v4 Foundation (or higher) certification required.&nbsp;</li><li>Strong understanding of ITSM tools (e.g., ServiceNow, BMC Remedy).&nbsp;</li><li>Proven track record of delivering large-scale IT programmes.&nbsp;</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.&nbsp;</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.&nbsp;</li><li>Ability to manage budgets, contracts, and vendor relationships.&nbsp;</li><li>Excellent analytical, organizational, and communication skills.&nbsp;</li><li>Ability to manage multiple priorities and stakeholders in a dynamic environment.&nbsp;</li><li>Experience in CAB facilitation and risk assessment.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>&nbsp;Nice to have:&nbsp;<ul><li>Experience in public sector IT operations or framework contracts.&nbsp;</li><li>Familiarity with DevSecOps, Agile, or Cloud transformation projects.&nbsp;</li><li>Knowledge of compliance and audit requirements in regulated environments.&nbsp;</li></ul>

IT Change, Release, Problem and Incident Leader

As a Junior PMO Officer, you will support the Contract and Service Management Team in Large Scale Project of a European Organisation. This role involves setting up and managing an efficient Project Management Office (PMO) to handle planning, service levels, demand management, quality, compliance, security audits, and administrative tasks, ensuring alignment with Framework Contract obligations and high service quality.Your role:<ul><li>Contract oversight, including Framework Quality Plan updates, audits, and compliance with standards (e.g., TEMPO, ISO, ITIL/COBIT).</li><li>Coordinate short-/medium-/long-term service demands, track milestones, and escalate delays via Monthly Progress Reports.</li><li>Monitor SLAs/OLAs/ToCs, support QA/QC, implement Service Improvement Plans, and handle incident/problem/complaint management.</li><li>Assess risks, maintain registers, ensure data protection/security compliance, and assist in audits (internal/external).</li><li>Produce monthly status &amp; progress reports, facilitate meetings (e.g., monthly meetings), and manage administrative tasks (e.g., invoicing, tool access).</li><li>Maintain repositories, identify optimizations, and support handover/takeover processes.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Business, Computer Science, or a related field.</li><li>1 to 4 years of experience in PMO, Project Management roles.</li><li>Knowledge of SLAs, and tools (e.g., Jira/SMT, SharePoint).</li><li>Experience in audit/risk/reporting.</li><li>Excellent communication and interpersonal skills.</li><li>Demonstrated ability to adapt to changing project requirements, priorities, and timelines.</li><li>Ability to work collaboratively in a team environment.</li><li>High attention to detail and commitment to operational excellence.</li><li>Fluency in English (B2 level minimum). Knowledge of French is a plus.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>Nice to have:<ul><li>PMP/PRINCE2/ITIL certification.</li><li>Familiarity with EU IT ecosystems.</li><li>Stakeholder coordination skills.</li></ul>

Junior PMO Analyst

NTT Data Greece&nbsp;team is looking for a Service Catalogue Coordinator in Athens with a strong background in business analysis, reporting, software delivery and release management to join our IT Service Management team and to work with our clients in the&nbsp;European public sector.Your role:<ul><li>Own and manage the service catalogue lifecycle, ensuring it reflects current and planned services.&nbsp;</li><li>Collaborate with service owners, architects, and delivery teams to define and update service entries.&nbsp;</li><li>Ensure the catalogue is user-friendly, searchable, and accessible to all relevant stakeholders.&nbsp;</li><li>Maintain metadata, taxonomy, and classification for all services.&nbsp;</li><li>Coordinate with Change, Release, and Configuration Managers to ensure catalogue accuracy.&nbsp;</li><li>Support the digitalization and automation of the Service Catalogue (e.g., integration with ServiceNow or other ITSM tools).&nbsp;</li><li>Enable self-service capabilities and ensure service request workflows are properly linked.&nbsp;</li><li>Monitor service usage, feedback, and performance to identify improvement opportunities.&nbsp;</li><li>Ensure alignment with ITIL best practices and organizational standards.&nbsp;</li><li>Provide regular reports and dashboards on service catalogue usage and updates.&nbsp;</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in IT, Business, or related field.&nbsp;</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).&nbsp;</li><li>7+ years of experience in IT project/programme management.&nbsp;</li><li>3–5 years of experience in IT Service Management or Service Design.&nbsp;</li><li>Proven track record of delivering large-scale IT programmes.&nbsp;</li><li>Strong understanding of ITIL v4, especially Service Catalogue and Service Portfolio Management.&nbsp;</li><li>Experience with ITSM platforms (e.g., ServiceNow, Jira Service Management).&nbsp;</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.&nbsp;</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.&nbsp;</li><li>Ability to manage budgets, contracts, and vendor relationships.&nbsp;</li><li>Excellent communication, documentation, and stakeholder management skills.&nbsp;</li><li>Analytical mindset with attention to detail and process orientation.&nbsp;</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>Nice to have:<ul><li>ITIL v4 certification (Managing Professional or Strategic Leader).&nbsp;</li><li>Experience in public sector IT operations or framework contracts.&nbsp;</li><li>Familiarity with DevSecOps, Cloud services, and automation tools.&nbsp;</li></ul>

Service Catalogue Coordinator

At&nbsp;NTT DATA&nbsp;everything we do is guided by our&nbsp;core values. We respect every&nbsp;voice, think&nbsp;bold, deliver the&nbsp;outcome&nbsp;and win&nbsp;together. Our leadership approach enables our people to feel&nbsp;inspired&nbsp;to contribute,&nbsp;empowered&nbsp;to take initiative, and genuinely&nbsp;cared&nbsp;for in their growth and wellbeing.NTT Data Greece&nbsp;team is looking for a Risk Management Lead&nbsp;in Athens to work with our clients in the&nbsp;European public sector.Your role:<ul><li>Conduct comprehensive risk assessments to identify, analyze, and prioritize risks across the organization.&nbsp;</li><li>Develop and implement risk mitigation strategies and action plans to minimize identified risks.&nbsp;</li><li>Continuously monitor risk exposure and prepare reports for senior management and stakeholders on risk status and trends.&nbsp;</li><li>Establish and maintain risk management policies and procedures to ensure compliance and best practices.&nbsp;</li><li>Develop and deliver training programs to educate employees about risk management practices and their roles in mitigating risks.&nbsp;</li><li>Collaborate with crisis management teams to develop and implement response plans for potential crises.&nbsp;</li><li>Work closely with various departments to ensure that risk management is integrated into all business processes and decision-making.&nbsp;</li><li>Regularly review and update risk management processes and tools based on industry trends, regulatory changes, and organizational needs.</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.&nbsp;</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).&nbsp;</li><li>7+ years of experience in IT project/programme management.&nbsp;</li><li>Proven track record of delivering large-scale IT programmes.&nbsp;</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.&nbsp;</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.&nbsp;</li><li>Ability to manage budgets, contracts, and vendor relationships.&nbsp;</li><li>Familiarity with risk management frameworks such as COSO, ISO 31000, and ERM (Enterprise Risk Management).&nbsp;</li><li>﻿Proficient in both quantitative and qualitative risk assessment techniques.&nbsp;</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

Risk Management Lead

NTT Data Greece&nbsp;team is looking for a&nbsp;Talent Management Officer based in Athens to support our growing activity in International Organisations.Your role:<ul><li>Collaborate in the definition and the execution of the Talent Management strategic plan</li><li>Coordinate and supervise the employee onboarding and employee journey</li><li>Provide career development support and other talent development processes</li><li>Participate in the definition and monitoring of specific plans: Trainings, engagement, employee satisfaction, etc.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation dayYour profile:<ul><li>2–3 years of experience in a similar role, ideally in an international or multicultural environment</li><li>Strong interpersonal and organizational skills</li><li>Proven ability to multi-task, manage priorities, and work independently</li><li>A team player with a collaborative mindset</li><li>Proactive, communicative, and creative in solving people-related challenges</li><li>Open-minded and comfortable working across diverse cultures and geographies</li><li>A ‘hands-on’ approach with the ability to think innovatively and drive change</li><li>Passionate about creating a positive employee experience</li><li>Committed to continuous improvement and willing to lead people-centered initiatives</li><li>Fluency in English (spoken and written) is essential</li><li>Tech-savvy and familiar with digital tools for HR and collaboration</li></ul>

Talent Management Officer

As an IT Quality Assurance Lead, you will play a pivotal role in ensuring the successful delivery of IT projects by embedding quality at every stage of the lifecycle.Your role:<ul><li>Develop and implement a comprehensive quality assurance strategy for IT projects, ensuring adherence to EC standards and best practices.</li><li>Establish and maintain quality control processes to identify and address defects and deviations throughout the delivery life cycle.</li><li>Continuously assess and enhance existing processes to optimize efficiency and effectiveness.&nbsp;&nbsp;</li><li>Collaborate with cross-functional teams to identify areas for improvement, implement corrective actions, and monitor the impact on overall quality.</li><li>Identify potential risks and vulnerabilities in IT processes and systems.&nbsp;&nbsp;</li><li>Develop risk mitigation strategies and work with project teams to integrate risk management into the project life cycle.</li><li>Define/Report on key performance indicators (KPIs) and quality metrics to measure the success of IT projects.</li><li>Generate regular reports for management, highlighting quality trends, issues, and improvement opportunities.</li><li>Conduct regular audits to ensure compliance with defined policies, EC/industry standards, and regulatory requirements.</li><li>Collaborate with internal and external auditors to address findings and implement corrective actions.</li><li>Develop and deliver training programs to enhance the awareness of quality standards and best practices among IT teams.&nbsp;</li><li>Foster a culture of quality and continuous improvement across IT teams.</li><li>Evaluate and monitor the quality of deliverables from other service providers.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience in quality assurance methodologies, processes, and tools.</li><li>Certification in quality management (e.g., Certified Quality Manager, Six Sigma).</li><li>7+ years of experience in IT project/programme management.</li><li>Proven track record of delivering large-scale IT programmes.</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.</li><li>Ability to manage budgets, contracts, and vendor relationships.</li><li>Familiarity with relevant regulatory requirements and industry standards in IT (e.g., ISO 9001, ISO 20001, CMMI, GDPR).</li><li>Leadership skills to inspire and guide a team toward achieving quality objectives.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

IT Quality Assurance Lead

NTT Data Greece&nbsp;team is looking for a motivated and experienced IT Service Continuity Lead in Athens to work with our clients in the&nbsp;European public sector.Your role:<ul><li>Develop business continuity plans.</li><li>Create, implement, and maintain comprehensive business continuity plans that address potential risks and disruptions.</li><li>Conduct regular risk assessments to identify vulnerabilities and prioritize business continuity initiatives.</li><li>Develop and deliver training programs to ensure employees understand their roles in business continuity efforts.</li><li>Organize and facilitate regular testing and simulation exercises to evaluate the effectiveness of business continuity plans.</li><li>Lead the response to crises and disruptions, coordinating with internal teams and external partners as necessary.</li><li>Regularly review and update business continuity plans based on lessons learned from tests, incidents, and changes in the business environment.</li><li>Collaborate with key stakeholders to ensure alignment of business continuity strategies with organizational goals.</li><li>Prepare and present reports on business continuity status, risks, and improvement initiatives to senior management.﻿</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:&nbsp;<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).</li><li>7+ years of experience in&nbsp;IT project/programme management.</li><li>Proven track record of delivering&nbsp;large-scale IT programmes.</li><li>Strong knowledge of&nbsp;project management methodologies&nbsp;(e.g., PRINCE2, PMI, Agile, SAFe).</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Proficiency in tools such as&nbsp;MS Project,&nbsp;Jira,&nbsp;Confluence, or&nbsp;Smartsheet.</li><li>Ability to manage&nbsp;budgets,&nbsp;contracts, and&nbsp;vendor relationships.</li><li>You are a strategic thinker. You have the ability to develop long-term strategies to ensure business continuity and resilience.</li><li>You posses strong leadership. You are capable of leading cross-functional teams and influencing stakeholders at all levels.</li><li>You are an excellent communicator. You are proficient in conveying complex concepts clearly to diverse audiences, including executives and staff.</li><li>You are detail-oriented. You are meticulous in planning and executing business continuity plans, ensuring all aspects are covered.</li><li>You are a problem solver. You posses strong analytical skills to identify potential disruptions and develop effective contingency plans.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

IT Service Continuity Lead

The Availability and Capacity Manager ensures that IT services meet current and future availability and capacity requirements in a cost-effective and timely manner. This role involves proactive monitoring, planning, and reporting to maintain optimal performance and reliability of IT infrastructure and services.Your role:<ul><li>Capacity Planning: Develop and maintain capacity plans that align with business needs and forecast future resource requirements.</li><li>Availability Monitoring: Monitor system availability and performance metrics to ensure services meet agreed-upon service level agreements (SLAs).</li><li>Trend Analysis: Analyze historical data to identify trends in resource utilization and availability, providing insights for future planning.</li><li>Collaboration with IT Teams: Work closely with IT operations and development teams to ensure that capacity and availability considerations are integrated into project planning and system design.</li><li>Incident Management Support: Assist in the investigation of incidents related to capacity and availability, providing recommendations for improvements.</li><li>Reporting: Prepare and present regular reports on capacity and availability metrics to senior management and stakeholders, highlighting potential risks and recommendations.</li><li>Continuous Improvement: Identify opportunities for process improvements in capacity and availability management practices and implement best practices.</li><li>Stakeholder Engagement: Collaborate with business units to understand their capacity needs and ensure that IT services are aligned with business objectives</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation dayYour profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).</li><li>7+ years of experience in&nbsp;IT project/programme management.</li><li>Proven track record of delivering&nbsp;large-scale IT programmes.</li><li>Strong knowledge of&nbsp;project management methodologies&nbsp;(e.g., PRINCE2, PMI, Agile, SAFe).</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Proficiency in tools such as&nbsp;MS Project,&nbsp;Jira,&nbsp;Confluence, or&nbsp;Smartsheet.</li><li>Ability to manage&nbsp;budgets,&nbsp;contracts, and&nbsp;vendor relationships.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>Nice to have:<ul><li>Analytical Mindset: Strong analytical skills to assess and interpret data related to system performance and resource utilization.</li><li>Detail-Oriented: Meticulous attention to detail to ensure accurate forecasting and reporting of capacity and availability metrics.</li><li>Proactive Approach: Ability to anticipate capacity issues and implement solutions before they impact service delivery.</li><li>Strong Communication Skills: Excellent verbal and written communication skills to convey technical information to non-technical stakeholders.</li><li>Collaborative Team Player: Ability to work effectively with cross-functional teams, including IT, operations, and business units.</li></ul>

Availability and Capacity Management Process Owner

As a Presales &amp; Bid Manager, you will lead the bid process, from opportunity identification to proposal submission. This includes ensuring the timely submission of high-quality proposals that meet client requirements, managing the bid budget and resources effectively and establishing compliance with all RPF requirements and guidelines. The Presales &amp; bid manager will also uphold an understanding of market trends and competitor activity to inform bid strategy.&nbsp;Your role:<ul><li>Identify and evaluate new business opportunities through market research, competitor analysis and client needs assessment.&nbsp;</li><li>Lead and coordinate the entire bid management process, including reviewing bid invitations, conducting bid/no-bid analysis and establishing timelines.&nbsp;</li><li>Develop compelling and persuasive bid content, including executive summaries, value propositions, pricing models and technical responses.&nbsp;</li><li>Collaborate with internal stakeholders, such as sales, operations and subject matter experts, to gather information and develop bid strategies.&nbsp;</li><li>Coordinate and facilitate bid review meetings, ensuring key stakeholders provide input and address concerns or issues.&nbsp;</li><li>Work with pricing teams to develop competitive pricing strategies that align with bid requirements and profitability targets.&nbsp;</li><li>Monitor and track bid performance metrics, analysing win/loss data to identify trends and areas for improvement.&nbsp;</li><li>Conduct post-bid analysis and debrief sessions to identify areas of improvement and implement lessons learned for future bids.&nbsp;</li><li>Continuously refine and improve bid processes, templates and best practices to enhance efficiency and effectiveness.&nbsp;</li><li>Stay updated on industry trends, market insights and emerging best practices in bid management.&nbsp;</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in&nbsp;work-life balance&nbsp;and&nbsp;flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in business administration or a related field.&nbsp;</li><li>5+ years of experience as a bid manager, proposal manager or a similar role,&nbsp;&nbsp;</li><li>Strong technical abilities with Infrastructure technologies articulated around AIOps, platforms and IT Systems, Cloud and DevSecOps environments,&nbsp;&nbsp;</li><li>Experience in managing bids for complex projects or large-scale contracts preferably in Public Sector and European institutions.&nbsp;</li><li>Demonstrated success in winning bids through effective proposal management.&nbsp;</li><li>Strong understanding of the bid lifecycle, proposal writing, development and contract negotiation.&nbsp;</li><li>Proficiency in using bid management software and MS Office.&nbsp;</li><li>Ability to implement budgetary and cost-control measures with solid negotiation and persuasive skills.&nbsp;</li><li>Attention to detail and high accuracy in bid preparation and review.&nbsp;</li><li>Familiarity with government procurement processes and industry-specific bid requirements (if applicable).&nbsp;</li><li>Ability to collaborate with cross-functional teams and influence stakeholders at various levels.&nbsp;</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively.&nbsp;</li><li>Excellent analytical and problem-solving skills to assess bid opportunities and develop winning strategies.&nbsp;</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>Nice to have:<ul><li>Understanding pricing strategies and financial analysis in bid development.&nbsp;</li><li>Ability to create visually appealing and engaging bid presentations.&nbsp;</li><li>Strong project management skills, with the ability to prioritise tasks, meet deadlines and manage multiple bids simultaneously.&nbsp;</li><li>Exceptional organisational and time management skills.&nbsp;</li><li>Knowledge of Spanish Language (A2/B1).</li></ul>

Presales & Bid Manager

Θέσεις Εργασίας Ελλάδα - Σελίδα 122

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availability and capacity management process owner

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