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Διοίκηση Επιχειρήσεων

Επαγγέλματα Υγείας

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Άλλο

Βιομηχανική Παραγωγή

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Ανθρώπινο Δυναμικό / HR

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Ναυτιλία

Δημοσιογραφία / ΜΜΕ

Αισθητική / Κομμωτήριο

Προσωπικό Ασφαλείας

Αερομεταφορές

Τουρισμός / Ξενοδοχεία

Τηλεπικοινωνίες

Φροντίδα Κτιρίων / Σπιτιών

Τέχνες / Πολιτισμός

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

Εργάτες

LastWeek

LastThreeDays

Today

Aoristou

FullTime

OnSite

Hybrid

Job Purpose<ul><li>Analyze, develop, and recommend Network and Telecoms Strategy and Roadmap</li><li>Plan and lead a team that executes Network &amp; Telecoms activities</li><li>Supervise the day-to-day operational care for all aspects of the technology infrastructure: routers, switches, firewalls, wifi, telephony, etc..</li><li>Manage department budget</li><li>Gatekeeper to approve changes to the production infrastructure environment</li><li>Ensure various projects are progressed and completed in a timely manner</li></ul>ResponsibilitiesTeam Management<ul><li>Leads, manages and coordinates a team of Network engineers and architects (on-premise, Hosted and Cloud)</li><li>Defines the skills and talents for Network engineers and architects team members</li><li>Develops, motivates, and directs team members to create a team environment.</li><li>Provides leadership, technology guidance and mentors others throughout their respective technical domain. </li><li>Responsible for the overall training and development for Network engineers and architects team members</li><li>May function as a project leader for assigned projects.</li></ul>Service Delivery<ul><li>Monitors on a regular basis all agreed service delivery and Infrastructure metrics to ensure that agreed service delivery KPIs are being met.</li><li>Reviews and certifies support documents provided by Infrastructure Architecture teams conform for team</li><li>Recommends and develops solutions for improvement of operational procedures.</li><li>Ensures all systems are monitored and alerts are fed to ITSM tool for management and resolution by the team</li><li>Ensure team proactively deals with alerts and prior to Imerys business becoming aware of these issues</li><li>Participates in the design, implementation, and execution of backup and disaster recovery plan for infrastructure solutions.&nbsp;</li><li>Supervises the tests and execution of backup and disaster recovery for infrastructure solutions when needed. </li></ul>Project Delivery<ul><li>Monitors on a regular basis all agreed project metrics to ensure that agreed project delivery KPIs are being met.</li><li>Produces a monthly report of all team metrics&nbsp;</li><li>May function as a project leader for assigned projects</li><li>Monitors team project delivery capacity and ensures team does not overcommit on project delivery. </li></ul>Technical Strategy<ul><li>Prepares detailed evaluations, requirements, and recommendations for Network &amp; Telecoms technologies</li><li>Ensures the design and supervise the deployment and the maintenance of enterprise telecommunications and telephony equipment</li><li>Validates network/telecom system baselines, including validation of documentation</li><li>Ensures network/telecom system security baselines are met and security improvements are implemented across the LAN/WAN environments.</li><li>Generates processes to ensure appropriate WAN, LAN, device privileges and access are granted, ensuring data integrity and security is met.&nbsp;&nbsp;</li><li>Ensures network/telecom system upgrades and service pack deployments are implemented with minimal impact to production operation.</li><li>Recommends implementation of updated network/telecom systems to deliver cost benefits without reducing production performance and availability.</li><li>Analyzes data from monitoring activities and defines comprehensive, system wide improvements.&nbsp;</li><li>Adjusts bandwidth on a routine basis and provides input to capacity planning activities.</li><li>Assists in defining and maintaining Imerys network infrastructure and operational procedures, upgrading existing services, and planning for growth.</li><li>Uses knowledge of LAN/WAN systems to help design and install internal and external network services</li><li>Manage the evaluations of the network systems to eliminate problems and ensure the recommendations for improvements in network operation and management are executed</li><li>Creates and maintains documentation regarding networking infrastructure, standards and projects</li><li>Contributes with the IT Industrial department and evaluates new technology to make recommendations for hardware and software acquisitions</li><li>Supervises and facilitates the evaluation and selection of hardware and software technology and product standards, as well as the design of standard configurations for network and telecom&nbsp;</li><li>Manage Asset Lifecycle Management and coordinate the removal of obsolete network solutions when needed.</li></ul>Standards, Policies and Procedures<ul><li>Supports, develops, and communicates technical policies, standards, guidelines and procedures related to Network infrastructure technical domain.&nbsp;</li><li>Designs standard configurations and patterns.&nbsp;</li><li>Promotes the Enterprise Architecture process, outcomes and results.&nbsp;</li></ul>Financial Management&nbsp;<ul><li>Understands and contributes to the Infrastructure Opex and Capex budget process</li><li>Proactively links Opex and Capex system processes to annual infrastructure budget</li><li>Contributes to the creation and accuracy of project budget</li></ul>Qualifications &amp; ExperienceEducation and Experience requirements<ul><li>10+ years technical experience in IT and telecommunications and security systems</li><li>3 to 5 years experience managing telecommunication engineers and staff</li><li>5+ years of experience managing Palo Alto firewalls, Cisco solutions</li><li>Management of an international team</li></ul>Essential<ul><li>Extensive knowledge of Cisco solutions</li><li>Good understanding&nbsp; of Cloud technologies (AWS, Google, Azure)</li><li>Capability to design complex and dual (On Premise/Cloud) architectures</li><li>Global knowledge on the whole of Information systems:&nbsp; applications, network, systems, mail systems, IT security ...</li><li>Good knowledge on mobility tools: private LTE&nbsp; networks, …</li><li>Experience on RFP, contract negotiation</li></ul>Desirable<ul><li>Experience of working within a culturally diverse global company</li><li>Conversant in French or another European language would be advantageous</li><li> </li></ul>

Global Infrastructure Network & Telecom Manager

As a Cloud Operation Engineer, you will be part of the Cloud team, that is in charge for the operations of cloud environment used to virtualize network functions in Vodafone network.Main responsibilities and activities are:•&nbsp;&nbsp;Managing and supporting a mixed environment of Vmware ESX, Tanzu&nbsp;and Openshift Cloud Platforms.•&nbsp;&nbsp;Installing, configuring, implementing the Cloud infrastructure•&nbsp;&nbsp;Performing&nbsp;troubleshooting, incident management and error handling for cloud platforms.•&nbsp;&nbsp;Executing change management, fault management, service request processes.•&nbsp;&nbsp;Evaluating&nbsp;new versions, firmware and patches. Implementing major upgrades and security patches regularly.•&nbsp;&nbsp;Discussing platform evolution with vendors and design teams•&nbsp;&nbsp;Implementing security policies and fixing vulnerabilities on platforms according to the best practices and company procedures.&nbsp;•&nbsp;&nbsp;Periodic monitoring of platforms, performance tuning, capacity planning and trend analysis.•&nbsp;&nbsp;Providing assistance in new projects during all stages, including: assessment, planning, designing, initiation, implementation.•&nbsp;&nbsp;Maintaining operational readiness, ensuring complete recovery in the event of a disaster. Attend DR tests regularly, update the policies and procedures as required.•&nbsp;&nbsp;&nbsp;Incident, change and problem management for Cloud platforms•&nbsp;&nbsp;&nbsp;Life cycle management of cloud infrastructure•&nbsp;&nbsp;&nbsp;Technology vendors managementWho you are•&nbsp;&nbsp;University degree from telecommunications engineering, information technology or equivalent STEM degree with ICT experience•&nbsp;&nbsp;At least 3 years experience working in a large, enterprise environment working with problem solving, troubleshooting and analysis processes•&nbsp;&nbsp;Good knowledge of Cloud, CAAS/PAAS/IAAS technologies.•&nbsp;&nbsp;Excellent working experience on VMware and Redhat Linux.•&nbsp;&nbsp;Good knowledge of Storage, SAN, Network&nbsp;•&nbsp;&nbsp;Good knowledge of vROPS, PowerCLI, DevOps tools.•&nbsp;&nbsp;System/cloud administration experience with Vmware ESX, Openshift Cloud Platform•&nbsp;&nbsp;Good knowledge of automation solutions (Ansible, Git, Python)•&nbsp;&nbsp;Preferred (not mandatory) technical certifications (VCTA, VCP, VCAP)Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp;•&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;•&nbsp;Special employee offers and discounts

Cloud Operations Engineer

As a Technical Account Manager you will perform Presales Analysis and present Solutions for Vodafone’s Network, Security, &amp; Fixed Telephony services and solutions to private sector SME &amp; SoHo customers. Holding this position you will have the opportunity to develop expertise in new technologies/services (ex. SDWAN, Security etc) and work closely with a wide network of key accounts.&nbsp;Your key accountabilities and decision ownership:&nbsp;•&nbsp;&nbsp;&nbsp;Perform daily customer visits, enquire with customer IT personnel &amp; analyse customer needs.•&nbsp;&nbsp;&nbsp;Investigate Customer needs and propose the technical solution that meets customer requirements.&nbsp;•&nbsp;&nbsp;&nbsp;Prepare and present the sales offers, lead the technical and commercial discussion and follow up any open points with customers, in order to get the sales orders executed.•&nbsp;&nbsp;&nbsp;Propose the appropriate, Networking and Security solution, that best address customer needs.•&nbsp;&nbsp;&nbsp;Achieve commercial targets through cooperation and support of Vodafone’s business account managers.&nbsp;•&nbsp;&nbsp;&nbsp;Achieve Revenue Growth of supported clientele&nbsp;•&nbsp;&nbsp;&nbsp;Co-operate with Design Experts to address customer needs sufficiently.&nbsp;•&nbsp;&nbsp;&nbsp;Liaise thoroughly with internal and external business Partners, combining technical advice to design and fulfil the best possible ROI for the customer’s estate.•&nbsp;&nbsp;&nbsp;Become the long term contact of choice for the customer’s Digital Transformation journey and solutions lifecycle.•&nbsp;&nbsp;&nbsp;Inspire and ignite attention to Vodafone’s offer of Fixed Connectivity services &amp; solutions.&nbsp;Who you are•&nbsp;&nbsp;&nbsp;University degree in Telecoms/IT or related•&nbsp;&nbsp;&nbsp;Excellent command in writing and speaking of both Greek and English language•&nbsp;&nbsp;&nbsp;Previous working experience in a similar position in a Telecommunications or IT company•&nbsp;&nbsp;&nbsp;Ability to compose solutions for WAN/LAN networking (SDWAN), Security and telephony&nbsp;•&nbsp;&nbsp;&nbsp;Experience in technical writing for the above•&nbsp;&nbsp;&nbsp;Very good interpersonal skills and ability of fluent communication with customers and partners.&nbsp;•&nbsp;&nbsp;&nbsp;Strong results orientation and attention to detail.•&nbsp;&nbsp;&nbsp;Flexibility to work under pressure &amp; tight timelines.•&nbsp;&nbsp;&nbsp;Ability and interest to learn about the latest business services and products.•&nbsp;&nbsp;&nbsp;Self-drive and commitment to create awareness, consideration and adoption of innovative services and solutions.&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of 80% remote/field based and 20% office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day •&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;•&nbsp;Special employee offers and discounts&nbsp;&nbsp;

Network & Security Solutions Consultant

As an ICT Technical Account Manager you will perform Presales Analysis and present Solutions for Vodafone’s ICT services to Private Corporate customers (Cloud, Integration &amp; Infrastructure solutions as well as Software as a Service products). You will have the opportunity to develop expertise in new technologies/services (e.g.. IaaS, SaaS, PaaS, Integration services etc) and work closely with a wide network of key accounts.&nbsp;•&nbsp;&nbsp;&nbsp;Perform daily visits (physical or digital) to investigate &amp; analyse Corporate Customer needs so as to propose the technical solution that meets customer requirements.&nbsp;•&nbsp;&nbsp;&nbsp;Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses.&nbsp;•&nbsp;&nbsp;&nbsp;Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions•&nbsp;&nbsp;&nbsp;Achieve Sales Targets by co-operating with Corporate Account Managers&nbsp;•&nbsp;&nbsp;&nbsp;Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle.Who you are•&nbsp;&nbsp;&nbsp;Previous working experience in a similar position in a Telecommunications or IT company•&nbsp;&nbsp;&nbsp;Ability to understand the customer’s IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace &amp; Security, EndPoint Security (MS Defender) as well as Integration services for the above•&nbsp;&nbsp;&nbsp;Experience in technical, both in Greek and English•&nbsp;&nbsp;&nbsp;Ability and interest to learn about the latest business services and products.•&nbsp;&nbsp;&nbsp;Very good interpersonal skills and ability of fluent communication with customers and partners.&nbsp;•&nbsp;&nbsp;&nbsp;Strong results orientation, attention to detail &amp; flexibility to work under pressure &amp; tight timelinesNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of 80% field/remote-based and 20% office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day •&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;•&nbsp;Special employee offers and discounts&nbsp;#LI-Hybrid #Vodafonespirit #Togetherwecan #VodafoneSparkWho we areYou may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.Together we can.Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

ICT Technical Account Manager

Αναλυτική περιγραφή καθηκόντων:&nbsp;<ul><li>Λήψη και διαχείριση αιτημάτων πελατών</li><li>Επικοινωνία στην αγγλική γλώσσα με παρόχους και παρακολούθηση της πορείας επίλυσης της βλάβης</li><li>Παρακολούθηση συστημάτων δικτύου με χρήση εργαλείων managed services</li><li>Εγκαταστάσεις και υποστήριξη εξοπλισμών σε εταιρικούς κόμβους (εντός και εκτός Ελλάδος)</li></ul>&nbsp;Απαραίτητα Προσόντα:&nbsp;<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ (ή ανάλογο του εξωτερικού) στον κλάδο Πληροφορικής / Τηλεπικοινωνιών / Ηλεκτρονικών</li><li>Εμπειρία 2 ετών σε αντίστοιχη θέση</li><li>Πολύ καλή γνώση περιβάλλοντος Windows</li><li>Πολύ καλή γνώση MS Office (excel, word)</li><li>Πολύ καλή γνώση Αγγλικών (προφορικά &amp; γραπτά)</li></ul>&nbsp;Προσωπικά χαρακτηριστικά:&nbsp;<ul><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Ανεπτυγμένη ικανότητα εξυπηρέτησης πελατών</li><li>Ικανότητα διάγνωσης και επίλυσης προβλημάτων&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Μεθοδικότητα και συνέπεια</li><li>Ομαδικότητα και συνεργασία</li></ul>&nbsp;Η εταιρία προσφέρει:&nbsp;<ul><li>Άριστο εργασιακό περιβάλλον</li><li>Προοπτικές εξέλιξης</li><li>Συνεχή εκπαίδευση</li><li>Πρόγραμμα ομαδικής ασφάλισης</li></ul>

Telecom Support Engineer

At&nbsp;Nova, we pride ourselves on being a young and dynamic team driving innovation as the 2nd largest telecom provider in Greece. We are seeking a vibrant and quick-thinking "IP Network &amp; Security Operations Engineer" to join our successful&nbsp;IP &amp; Security Network Operations team within the IP Network Department.You have a challenging mission for:Performing preventive and corrective maintenance to ensure seamless operation within your areas of responsibility.What will you do:<ul><li>Focus on Datacenter IP and Security domains supporting IP services, IT systems, and the Corporate LAN.</li><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:<ul><li>A Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.</li><li>Experience with carrier-grade Cisco/Juniper platforms.</li><li>Expertise in Cisco/Fortinet security platforms.</li><li>A deep understanding of TCP/IP, OSPF, MPLS, and BGP protocols.</li><li>A Professional-level certification in Routing, Security, or Datacenter domains, such as CCNP or JNCIP.</li><li>A flexible, enthusiastic attitude and excellent interpersonal skills.</li><li>Experience with F5 load balancers.</li><li>Proficiency in Linux, scripting languages, Python, and Ansible.</li><li>Experience with Checkpoint firewalls is a plus.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Standby Scheme Allowance for your commitment.</li><li>Wellness programs to keep you at your best.</li><li>Mobile voice and data packages to stay connected.</li><li>Discounts on Nova Fixed / Mobile / TV services for you, your friends, and family.</li><li>Flexible work-from-home options to maintain a healthy work-life balance.</li><li>Private health insurance for peace of mind.</li><li>Daycare allowance to support your family needs.</li></ul>

IP Network & Security Operations Engineer

We at Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking "NMC Backoffice Engineer" to be part of our successful “NMC team".You have a challenging mission for:&nbsp;To control and ensure the proper operation of NOVA's network utilizing specific tools, handling trouble tickets, network tools, working on shifts.What will you do:&nbsp;<ul><li>Provide reports relevant to trouble tickets, KPIs vs SLAs, active backlog and similar network related operational reports.</li><li>The control of voice/data problems related to the voice/data network and the servicing of requests related to digital functions.</li><li>Handling portability problems, updating, and communicating with other service providers via a relevant mailing list.</li><li>Troubleshoot, assign, and follow up on cases related to Micro Stations, ensuring alignment with Nova NOC Operations Department procedures.</li><li>Monitor through specific tools and control of massive faults through customer complaints and escalate to the relevant departments/operators, informing departments/providers about massive problems, forwarding failures to the relevant departments,</li><li>To control, assist and follow up on customer &amp; network/NGA failures.</li><li>Handle scheduled tasks in terms of Entry, Assign, and Follow up.</li><li>Ensuring proper follow-up of network/NGA, Corporate customers and TacField / IMD failures by the NMC, ensuring that each case receives the required management and is forwarded according to the resolution procedures of the relevant teams.</li><li>Maintain and update NMC WiKi pages.</li><li>Handling every RFO is a responsibility, managing and follow up, ensuring thorough examination and proper assignment to the appropriate department if needed.</li></ul>It would be great if you have:&nbsp;<ul><li>BSc in Data Analytics, Engineering, or a related field (MSc is a plus).&nbsp;</li><li>Experience in an analytics role.&nbsp;</li><li>Proficiency in English and Microsoft Office</li><li>Strong project management skills and attention to detail.&nbsp;</li><li>Ability to work with cross-functional teams.&nbsp;</li><li>Result-oriented with a hands-on approach and a continuous learning mindset.&nbsp;</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.&nbsp;</li><li>Mobile voice and data to talk.&nbsp;</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.&nbsp;</li><li>Private Insurance program to check up on your health.&nbsp;</li><li>Toddlers allowance to daycare your kids.&nbsp;</li></ul>

NMC Backoffice Engineer

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”.You have a challenging mission for:Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the&nbsp;24-hrs supervision.What will you do:<ul><li>Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.</li><li>Act as the primary interface of the Network Management Centre for intra-departmental and external communications.</li><li>Execute planned tasks as required by NMC management.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Receive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.</li><li>Inform Customer Service of problems in the network leading to service outages.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

NMC Operator

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast-thinking "RAN Mobile Performance Engineer" to be part of our cutting-edge&nbsp;Radio NW Technology &amp; Budget Controlling Team.You have a challenging mission to:Engineer and optimize Nova's nationwide RAN network, delivering unparalleled performance and establishing Nova as the undisputed leader in mobile network excellence throughout Greece.What will you do:<ul><li>Analyze extensive RAN data to proactively identify and resolve network bottlenecks, ensuring seamless connectivity and exceptional user experiences.</li><li>Perform in-depth network analysis and troubleshooting, coordinating effectively with operations, NOC, and field support teams to swiftly resolve issues.</li><li>Optimize and enhance wireless radio access network communications systems, including interference analysis, frequency coordination, and capacity utilization, leveraging expertise in LTE/5G-NR.</li><li>Drive the evolution of our network architecture, incorporating advanced technologies like O-RAN, and consistently exceeding key performance indicators.</li><li>Develop and implement advanced scripting and data analysis techniques using tools like SQL, Python, and BI systems to extract actionable insights from network data.</li></ul>It would be great if you have:<ul><li>MSc Degree in Telecoms related field or equivalent experience.</li><li>3+ years’ experience in similar position within a service provider/operator or vendor.</li><li>Hands-on experience with LTE/5G-NR RRC, SDAP, PDCP, and SIP signaling layer procedures.</li><li>Experience with network architecture (3GPP Air Interface, standards, technology and evolution) and RF Engineering Principles.</li><li>Proficiency in system optimization and performance KPIs.</li><li>Excellent command of MS Excel / MS Access and strong scripting skills in SQL.</li><li>Experience with BI systems (GRAFANA, TABLEAU, QLIK view, PowerBI, etc.).</li><li>Experience with technologies like Hadoop, SyBaseIQ, Carbon, Prometheus, Linux, Bash scripting, R, or Python.</li><li>Excellent command of the English language and strong communication skills.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

RAN Mobile Performance Engineer

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Performance and Service Monitoring Analyst” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NMC Department”.You have a challenging mission for:To conduct, shift bases (2x8), Performance Monitoring of mobile/fixed network and troubleshooting the smooth operation of&nbsp;Nova Network and Services&nbsp;to meet the Company's Quality ObjectivesWhat will you do:<ul><li>Monitor the performance alarms and KPIs related to the performance and service of the network.</li><li>Analyze reports/dashboards, identify possible deviations and proceed to further troubleshooting of network problems.</li><li>Troubleshoot escalated issues from NMC, mainly related to EPC, Roaming, IMS, RAN, IP domains.</li><li>Perform network analysis to troubleshoot issues and coordinate communications between operations team, NMC and/or field support systems.</li><li>Implement/coordinate the required actions for the resolution of the raised problems.</li><li>Co-operate with the relevant teams of Technology and other teams for the better identification of problems.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties of Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Assist in any other projects/tasks related in this position.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

NMC Performance and Service Monitoring Analyst

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