Πληροφορική

Χρηματοοικονομικά

Διοίκηση Επιχειρήσεων

Άλλο

Κέντρο Εξυπηρέτησης / Call Center

Ανθρώπινο Δυναμικό / HR

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Δημοσιογραφία / ΜΜΕ

Τηλεπικοινωνίες

Επαγγέλματα Υγείας

Ναυτιλία

Νομικές Υπηρεσίες

Αισθητική / Κομμωτήριο

Γραμματειακή Υποστήριξη

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

Internship

FullTime

Hybrid

OnSite

Key Responsibilities 
Developing and implementing comprehensive information security policies, procedures, and controls to safeguard our systems and data against cyber threats.
Preparing and managing all documentation necessary for regulatory compliance, including license applications, reports, and audits.
Organizing and participating in audits conducted by regulatory authorities, ensuring adherence to all compliance standards.
Conducting regular risk assessments and audits to identify security vulnerabilities and compliance gaps, and implementing corrective actions as needed.
Collaborating with cross-functional teams to develop and implement compliance strategies and procedures.
Conducting comprehensive reviews of regulatory requirements and maintaining up-to-date knowledge of gaming regulations worldwide.
As the primary point of contact for regulatory inquiries and audits, liaising with external auditors and regulatory authorities as necessary.
Requirements
Bachelor's degree in computer science, information technology, or a related field; relevant certifications (e.g., CISSP, CISM, CISA) preferred.
3 to 7 years of experience in iGaming, sports betting, or related industries, with a strong understanding of regulatory compliance requirements.
Strong knowledge of information security principles, practices, and technologies, including but not limited to network security, encryption, access control, and incident response. Proven experience in preparing and managing documentation for regulatory purposes, including license applications and audit reports.
Ability to thrive in a fast-paced and dynamic environment, with a commitment to continuous learning and professional development.
Ability to effectively communicate compliance requirements and collaborate with internal teams to achieve regulatory objectives.
**We warmly invite applications in English.
Diversity & Inclusion at Sportserve

At Sportserve, we are deeply committed to fostering a diverse and inclusive workplace. We believe in building a team that reflects a wide array of backgrounds, skills, and perspectives. Embracing diversity not only enriches our work culture but also drives innovation and excellence. We are proud to be an equal opportunity employer, where everyone’s contribution is valued and respected.

If you’re a passionate about technology and looking to start your career in an international, forward-thinking Sports Betting company, we’d love to hear from you. Apply now to become part of our exciting journey!

Key Responsibilities&nbsp;<ul><li>Developing and implementing comprehensive information security policies, procedures, and controls to safeguard our systems and data against cyber threats.</li><li>Preparing and managing all documentation necessary for regulatory compliance, including license applications, reports, and audits.</li><li>Organizing and participating in audits conducted by regulatory authorities, ensuring adherence to all compliance standards.</li><li>Conducting regular risk assessments and audits to identify security vulnerabilities and compliance gaps, and implementing corrective actions as needed.</li><li>Collaborating with cross-functional teams to develop and implement compliance strategies and procedures.</li><li>Conducting comprehensive reviews of regulatory requirements and maintaining up-to-date knowledge of gaming regulations worldwide.</li><li>As the primary point of contact for regulatory inquiries and audits, liaising with external auditors and regulatory authorities as necessary.</li></ul>Requirements<ul><li>Bachelor's degree in computer science, information technology, or a related field; relevant certifications (e.g., CISSP, CISM, CISA) preferred.</li><li>3 to 7 years of experience in iGaming, sports betting, or related industries, with a strong understanding of regulatory compliance requirements.</li><li>Strong knowledge of information security principles, practices, and technologies, including but not limited to network security, encryption, access control, and incident response. Proven experience in preparing and managing documentation for regulatory purposes, including license applications and audit reports.</li><li>Ability to thrive in a fast-paced and dynamic environment, with a commitment to continuous learning and professional development.</li><li>Ability to effectively communicate compliance requirements and collaborate with internal teams to achieve regulatory objectives.</li></ul>**We warmly invite applications in English.Diversity &amp; Inclusion at Sportserve At Sportserve, we are deeply committed to fostering a diverse and inclusive workplace. We believe in building a team that reflects a wide array of backgrounds, skills, and perspectives. Embracing diversity not only enriches our work culture but also drives innovation and excellence. We are proud to be an equal opportunity employer, where everyone’s contribution is valued and respected. If you’re a passionate about technology and looking to start your career in an international, forward-thinking Sports Betting company, we’d love to hear from you. Apply now to become part of our exciting journey!

Information Security & Compliance Specialist

We are looking to hire a Senior Site Reliability Engineer to spearhead efforts to elevate the reliability and observability of our systems within an exciting environment with plenty of opportunities to influence the technology area.

In this role, you will implement and onboard maintainable solutions tailored to our specific set of challenges. You will also spend time mentoring colleagues and promoting collaboration across the department. Lastly, you will advocate for attention to system transparency and production stability. 
Key Responsibilities:
Design, configure and maintain monitoring, logging, and alerting systems.
Work with other engineering teams to define, collect, and visualize key metrics, logs, and traces for both applications and infrastructure.
Participate in on-call rotations and provide out-of-hours support for our observability platform.
Assist in capacity planning and performance testing.
Perform post-mortem analysis to identify gaps in observability and implement improvements.
Foster a pragmatic knowledge-sharing culture.
Act as a mentor for other team members.

Requirements:
Experience with version control systems (Git).
Working experience with monitoring and alerting tools (Prometheus, Grafana, ELK, InfluxDB, etc.).
Familiarity with CI/CD pipelines and deployment tools (Jenkins, GitLab CI, etc.).
Strong problem-solving skills.
Ability to learn quickly, collaborate effectively and communicate technical issues clearly.
Working experience with performance testing tools (k6, Gatling, etc.).
Familiarity with cloud platforms and containerization technologies.
Experience with agile practices.

**We warmly invite applications in English.

We are looking to hire a Senior Site Reliability Engineer to spearhead efforts to elevate the reliability and observability of our systems within an exciting environment with plenty of opportunities to influence the technology area. In this role, you will implement and onboard maintainable solutions tailored to our specific set of challenges. You will also spend time mentoring colleagues and promoting collaboration across the department. Lastly, you will advocate for attention to system transparency and production stability.&nbsp;Key Responsibilities:<ul><li>Design, configure and maintain monitoring, logging, and alerting systems.</li><li>Work with other engineering teams to define, collect, and visualize key metrics, logs, and traces for both applications and infrastructure.</li><li>Participate in on-call rotations and provide out-of-hours support for our observability platform.</li><li>Assist in capacity planning and performance testing.</li><li>Perform post-mortem analysis to identify gaps in observability and implement improvements.</li><li>Foster a pragmatic knowledge-sharing culture.</li><li>Act as a mentor for other team members.</li></ul> Requirements:<ul><li>Experience with version control systems (Git).</li><li>Working experience with monitoring and alerting tools (Prometheus, Grafana, ELK, InfluxDB, etc.).</li><li>Familiarity with CI/CD pipelines and deployment tools (Jenkins, GitLab CI, etc.).</li><li>Strong problem-solving skills.</li><li>Ability to learn quickly, collaborate effectively and communicate technical issues clearly.</li><li>Working experience with performance testing tools (k6, Gatling, etc.).</li><li>Familiarity with cloud platforms and containerization technologies.</li><li>Experience with agile practices.</li></ul> **We warmly invite applications in English.

Senior Site Reliability Engineer

We are looking to hire a Service Desk Engineer to join our global team in Technology. This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.
The Service Desk Engineer will be working in a 24/7 role that is able to interpret user problems and requests and be able to use their industry experience to provide solutions and assess possible side effects. The Service Desk Engineer responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution whilst providing first line investigation and diagnosis.
The Service Desk Engineer will also assist with the development and application of standards and best practices.
The key values that we strive towards in the Technology are:
Ownership
Continuous Improvement
Mindset
Trust Honesty

key Responsibilities:
Maintain a high degree of service for end-user computing support by keeping to Acknowledgement and Response Time targets and adhere to all service management principles.
Provide technical support on end-user computing hardware and peripherals in an office. This includes answering support requests and queries via ticketing tool/service catalogue forms, or phone for critical issues or requests.
Ensure all Minor End-user Incidents or Service Requests updates are fully documented in the ticketing application. This includes follow-ups from previous shift teams & follow through with all related parties until ticket closure.
Track and list all issues and resolutions in the details section in accordance with the team’s Key Performance Indicator for MITR and MTTR.
Follow standard operating procedure when triaging or troubleshooting a user issue.
Provide Technical Support & Access Administration on the following technologies: End-user computing hardware i.e. PC / Laptop and peripherals Google Workspace JIRA Service Management (JSM), JIRA Software, Statuspage and other Atlassian products used by the company Endpoint Security Tools 
Telephony Administration
Familiarity with OKTA SSO 
Escalate to or work with other teams in IT Platform & Infrastructure to address minor incidents and fulfil requests from end users in cases where the issue needs to be escalated.
Work with Lead Engineer or Manager to arrange for external technical support where problems cannot be resolved in-house. In cases of widespread end user technical issues, immediately escalate to & work with the IT Shift Manager on-duty so the incident can be handled in accordance with the company’s Major Incident management process.
Participate in post-incident reviews relating to end-user incidents & problems and will assist in identifying enhancements and optimization to improve user experience.
Contribute to a high level of customer satisfaction and be able to handle difficult situations. Ability to work on a rotational shift pattern.

Required Qualifications:
List of skills we think you need: 
Working knowledge in end user computing & networking troubleshooting (TCP/IP, DNS and SMTP) PC Software and browser troubleshooting skills are required
Working Experience in administering & supporting MS Windows technologies and/or Linux environments such as Ubuntu or the like. Working Experience with Google Workspace.
Working Experience with Service Management or Ticketing Tools.
Proven communication skills, written and verbal.
Able to address all levels within the organisation and has the ability to address conflicts constructively.
Ability to read & analyse business processes, procedures, training material Strong analytical & problem solving abilities Good understanding of Client server & web based application architectures. Service oriented demeanor is a must.
Driving change and handling difficult situations
Dealing with change on a daily basis

List of skills we'd love you to have:
Experience with Service Delivery, Incident Management, Change and Problem Management Process
Experience with ITIL methodologies, end-to-end support and/or related practices.
**We warmly invite applications in English.

We are looking to hire a Service Desk Engineer to join our global team in Technology. This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.The Service Desk Engineer will be working in a&nbsp;24/7&nbsp;role that is able to interpret user problems and requests and be able to use their industry experience to provide solutions and assess possible side effects. The Service Desk Engineer responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution whilst providing first line investigation and diagnosis.The Service Desk Engineer will also assist with the development and application of standards and best practices.The key values that we strive towards in the Technology are:<ul><li>Ownership</li><li>Continuous Improvement</li><li>Mindset</li><li>Trust Honesty</li></ul> key Responsibilities:<ul><li>Maintain a high degree of service for end-user computing support by keeping to Acknowledgement and Response Time targets and adhere to all service management principles.</li><li>Provide technical support on end-user computing hardware and peripherals in an office. This includes answering support requests and queries via ticketing tool/service catalogue forms, or phone for critical issues or requests.</li><li>Ensure all Minor End-user Incidents or Service Requests updates are fully documented in the ticketing application. This includes follow-ups from previous shift teams &amp; follow through with all related parties until ticket closure.</li><li>Track and list all issues and resolutions in the details section in accordance with the team’s Key Performance Indicator for MITR and MTTR.</li><li>Follow standard operating procedure when triaging or troubleshooting a user issue.</li><li>Provide Technical Support &amp; Access Administration on the following technologies: End-user computing hardware i.e. PC / Laptop and peripherals Google Workspace JIRA Service Management (JSM), JIRA Software, Statuspage and other Atlassian products used by the company Endpoint Security Tools&nbsp;</li><li>Telephony Administration</li><li>Familiarity with OKTA SSO&nbsp;</li><li>Escalate to or work with other teams in IT Platform &amp; Infrastructure to address minor incidents and fulfil requests from end users in cases where the issue needs to be escalated.</li><li>Work with Lead Engineer or Manager to arrange for external technical support where problems cannot be resolved in-house. In cases of widespread end user technical issues, immediately escalate to &amp; work with the IT Shift Manager on-duty so the incident can be handled in accordance with the company’s Major Incident management process.</li><li>Participate in post-incident reviews relating to end-user incidents &amp; problems and will assist in identifying enhancements and optimization to improve user experience.</li><li>Contribute to a high level of customer satisfaction and be able to handle difficult situations. Ability to work on a rotational shift pattern.</li></ul> Required Qualifications:List of skills we think you need:&nbsp;<ul><li>Working knowledge in end user computing &amp; networking troubleshooting (TCP/IP, DNS and SMTP) PC Software and browser troubleshooting skills are required</li><li>Working Experience in administering &amp; supporting MS Windows technologies and/or Linux environments such as Ubuntu or the like. Working Experience with Google Workspace.</li><li>Working Experience with Service Management or Ticketing Tools.</li><li>Proven communication skills, written and verbal.</li><li>Able to address all levels within the organisation and has the ability to address conflicts constructively.</li><li>Ability to read &amp; analyse business processes, procedures, training material Strong analytical &amp; problem solving abilities Good understanding of Client server &amp; web based application architectures. Service oriented demeanor is a must.</li><li>Driving change and handling difficult situations</li><li>Dealing with change on a daily basis</li></ul> List of skills we'd love you to have:<ul><li>Experience with Service Delivery, Incident Management, Change and Problem Management Process</li><li>Experience with ITIL methodologies, end-to-end support and/or related practices.</li></ul>**We warmly invite applications in English.

Engineer (Global Service Desk)

We are seeking a skilled AI Bots Developer to design, build, and optimize advanced conversational AI solutions using Dialogflow CX (DFCX). The ideal candidate will have expertise in NLP, machine learning, and backend integration to create high-performing chatbots and virtual assistants that drive user engagement and operational efficiency.

What you'll be getting up to: 
 AI Bot Development & Optimization
Design and develop conversational agents using Dialogflow CX, including intent/entity training, flow design, and multi-channel deployment (web, mobile, voice).
Implement context-aware dialog management, session handling, and dynamic response generation in DFCX.
Optimize bot performance through intent tuning, entity extraction, and fulfillment integration (webhooks, APIs).
NLP & Machine Learning Integration
Train and fine-tune NLP models (e.g., BERT, GPT-3.5/4) for intent classification, entity recognition, and sentiment analysis.
Build custom ML pipelines using frameworks like PyTorch, Hugging Face, or TensorFlow to enhance DFCX capabilities.
Experiment with advanced techniques like few-shot learning or LLM prompting for complex conversational scenarios.
Backend Integration & Automation
Integrate DFCX bots with backend systems (APIs, databases, CRM) using Python, FastAPI, or Node.js.
Develop serverless cloud functions (e.g., GCP, AWS Lambda) for real-time data retrieval and processing.
Troubleshoot and debug integration issues, ensuring seamless data flow between DFCX and external services.
Data-Driven Optimization
Analyze conversation logs with tools like BigQuery or Looker to identify bottlenecks (e.g., fallback rates, misclassified intents).
Implement A/B testing for dialog flows and response variations to improve user satisfaction (CSAT) and task completion rates.
Use CI/CD pipelines (GitHub Actions, Jenkins) to automate bot deployment and version control.
Collaboration & Support
Work with UX designers to refine chatbot interfaces and ensure natural user interactions.
Partner with QA engineers to build test suites for intent accuracy and flow validation.
Provide technical support for bot incidents, including rapid root-cause analysis and hotfix deployment.
Requirements:
Bachelor’s degree in Computer Science, AI, or related field (or equivalent experience).
2-4 years of hands-on experience in conversational AI development, with at least 1 year focused on Dialogflow CX.
Portfolio of deployed bots (GitHub, live demos) showcasing NLP/ML integration and DFCX expertise.
Core Technical Skills:
Dialogflow CX Mastery: Experience with flow design, session parameters, and advanced fulfillment in DFCX.
Programming: Proficiency in Python (Flask/FastAPI) for backend integration, and JavaScript/TypeScript for frontend UI (React/Angular).
NLP/ML Tools: Experience with spaCy, NLTK, Rasa for NLP pipelines; exposure to transformer models (e.g., Hugging Face LLM fine-tuning).
Cloud & DevOps: Experience deploying bots on GCP (Cloud Functions, Dialogflow ES/CX); knowledge of CI/CD (GitLab) and containerization (Docker).
Bonus Skills:
Experience with Voiceflow or Amazon Lex for omnichannel bot deployment.
Familiarity with LangChain or LlamaIndex for LLM-augmented conversational workflows.
Experience with telephony integrations (e.g., Twilio, Genesys) for voice bots.

**We warmly invite applications in English.

We are seeking a skilled AI Bots Developer to design, build, and optimize advanced conversational AI solutions using Dialogflow CX (DFCX). The ideal candidate will have expertise in NLP, machine learning, and backend integration to create high-performing chatbots and virtual assistants that drive user engagement and operational efficiency. What you'll be getting up to:&nbsp;&nbsp;AI Bot Development &amp; Optimization<ul><li>Design and develop conversational agents using Dialogflow CX, including intent/entity training, flow design, and multi-channel deployment (web, mobile, voice).</li><li>Implement context-aware dialog management, session handling, and dynamic response generation in DFCX.</li><li>Optimize bot performance through intent tuning, entity extraction, and fulfillment integration (webhooks, APIs).</li></ul>NLP &amp; Machine Learning Integration<ul><li>Train and fine-tune NLP models (e.g., BERT, GPT-3.5/4) for intent classification, entity recognition, and sentiment analysis.</li><li>Build custom ML pipelines using frameworks like PyTorch, Hugging Face, or TensorFlow to enhance DFCX capabilities.</li><li>Experiment with advanced techniques like few-shot learning or LLM prompting for complex conversational scenarios.</li></ul>Backend Integration &amp; Automation<ul><li>Integrate DFCX bots with backend systems (APIs, databases, CRM) using Python, FastAPI, or Node.js.</li><li>Develop serverless cloud functions (e.g., GCP, AWS Lambda) for real-time data retrieval and processing.</li><li>Troubleshoot and debug integration issues, ensuring seamless data flow between DFCX and external services.</li></ul>Data-Driven Optimization<ul><li>Analyze conversation logs with tools like BigQuery or Looker to identify bottlenecks (e.g., fallback rates, misclassified intents).</li><li>Implement A/B testing for dialog flows and response variations to improve user satisfaction (CSAT) and task completion rates.</li><li>Use CI/CD pipelines (GitHub Actions, Jenkins) to automate bot deployment and version control.</li></ul>Collaboration &amp; Support<ul><li>Work with UX designers to refine chatbot interfaces and ensure natural user interactions.</li><li>Partner with QA engineers to build test suites for intent accuracy and flow validation.</li><li>Provide technical support for bot incidents, including rapid root-cause analysis and hotfix deployment.</li></ul>Requirements:<ul><li>Bachelor’s degree in Computer Science, AI, or related field (or equivalent experience).</li><li>2-4 years of hands-on experience in conversational AI development, with at least 1 year focused on Dialogflow CX.</li><li>Portfolio of deployed bots (GitHub, live demos) showcasing NLP/ML integration and DFCX expertise.</li></ul>Core Technical Skills:<ul><li>Dialogflow CX Mastery:&nbsp;Experience with flow design, session parameters, and advanced fulfillment in DFCX.</li><li>Programming:&nbsp;Proficiency in Python (Flask/FastAPI) for backend integration, and JavaScript/TypeScript for frontend UI (React/Angular).</li><li>NLP/ML Tools:&nbsp;Experience with spaCy, NLTK, Rasa for NLP pipelines; exposure to transformer models (e.g., Hugging Face LLM fine-tuning).</li><li>Cloud &amp; DevOps:&nbsp;Experience deploying bots on GCP (Cloud Functions, Dialogflow ES/CX); knowledge of CI/CD (GitLab) and containerization (Docker).</li></ul>Bonus Skills:<ul><li>Experience with Voiceflow or Amazon Lex for omnichannel bot deployment.</li><li>Familiarity with LangChain or LlamaIndex for LLM-augmented conversational workflows.</li><li>Experience with telephony integrations (e.g., Twilio, Genesys) for voice bots.</li></ul> **We warmly invite applications in English.

AI Bots Developer

We are looking to hire an Engineer to join our global team in Technology.
This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.

We are looking for an Engineer to join the Platform Engineering team to proactively ensure the stability, resilience and scale of our core on-prem and cloud infrastructure

The Engineer will play a pivotal role alongside all areas of technology to ensure that technical solutions are aligned across teams, deliver value to the customers as well as ensuring consistent monitoring, logging and alerting.

The key values that we strive towards in the Technology are:
Ownership
Continuous Improvement Mindset
Trust
Honesty

Key Responsibilities: 
Take ownership and pride in the work you deliver, ensure what is delivered is of quality and takes into account security, capacity and performance
Continuously iterate and improve on existing technologies whilst keeping up-to-date with the latest trends to keep us ahead of the game
Foster a culture of open exchange of ideas, innovation and continuous improvements
Balance the commercial needs of the business against the ideal technical design, proposing sound phased or tactical implementations where appropriate
Improve the team skill set by increasing and sharing knowledge thus setting the benchmark of quality and precision engineering
Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging etc

 Qualifications: 
List of skills you need:
Ability to deep dive into problems to find the underlying issues
Leads on live production issues
Attention to detail, Dig into understanding what is actually needed rather than what may be requested
Proficient in agile practices
Advocating and practising continuous improvement and handling challenging situations
Dealing with changes on a daily basis
Ability to demonstrate the value of changes introduced
Proven communication and collaborative skills while working with 3rd parties
Technical Skills:
Essential
OS Administration - Linux - RHEL and debian based flavours
Cloud - Oracle Cloud
CI/CD - gitlab-ci, jenkins, ansible, terraform, Helm, Fluxcd
Web servers - nginx
Caching - Redis
Messaging queues - Kafka
Monitoring and Observability - ELK, Grafana, Prometheus, Thanos
Traffic Management - Haproxy, Keepalived, Cloud Load Balancing, etc..
Scripting - bash, python
Virtualisation and Orchestration - docker, kubernetes
Databases - Cloud Managed MySql
Desireable
OS Administration - Linux - debian based flavours
Cloud - Google Cloud
Web servers - Apache,
Caching - Varnish
Messaging queues - rabbitmq
CI/CD - jenkins, Hashicorp toolkit
Virtualisation and Orchestration - vmware
APIs - REST, JSON

** We only invite applications in English

We are looking to hire an Engineer to join our global team in Technology.This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area. We are looking for an Engineer to join the Platform Engineering team to proactively ensure the stability, resilience and scale of our core on-prem and cloud infrastructure The Engineer will play a pivotal role alongside all areas of technology to ensure that technical solutions are aligned across teams, deliver value to the customers as well as ensuring consistent monitoring, logging and alerting. The key values that we strive towards in the Technology are:<ul><li>Ownership</li><li>Continuous Improvement Mindset</li><li>Trust</li><li>Honesty</li></ul> Key Responsibilities:&nbsp;<ul><li>Take ownership and pride in the work you deliver, ensure what is delivered is of quality and takes into account security, capacity and performance</li><li>Continuously iterate and improve on existing technologies whilst keeping up-to-date with the latest trends to keep us ahead of the game</li><li>Foster a culture of open exchange of ideas, innovation and continuous improvements</li><li>Balance the commercial needs of the business against the ideal technical design, proposing sound phased or tactical implementations where appropriate</li><li>Improve the team skill set by increasing and sharing knowledge thus setting the benchmark of quality and precision engineering</li><li>Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging etc</li></ul> &nbsp;Qualifications:&nbsp;List of skills you need:<ul><li>Ability to deep dive into problems to find the underlying issues</li><li>Leads on live production issues</li><li>Attention to detail, Dig into understanding what is actually needed rather than what may be requested</li><li>Proficient in agile practices</li><li>Advocating and practising continuous improvement and handling challenging situations</li><li>Dealing with changes on a daily basis</li><li>Ability to demonstrate the value of changes introduced</li><li>Proven communication and collaborative skills while working with 3rd parties</li></ul>Technical Skills:Essential<ul><li>OS Administration - Linux - RHEL and debian based flavours</li><li>Cloud - Oracle Cloud</li><li>CI/CD - gitlab-ci, jenkins, ansible, terraform, Helm, Fluxcd</li><li>Web servers - nginx</li><li>Caching - Redis</li><li>Messaging queues - Kafka</li><li>Monitoring and Observability - ELK, Grafana, Prometheus, Thanos</li><li>Traffic Management - Haproxy, Keepalived, Cloud Load Balancing, etc..</li><li>Scripting - bash, python</li><li>Virtualisation and Orchestration - docker, kubernetes</li><li>Databases - Cloud Managed MySql</li></ul>Desireable<ul><li>OS Administration - Linux - debian based flavours</li><li>Cloud - Google Cloud</li><li>Web servers - Apache,</li><li>Caching - Varnish</li><li>Messaging queues - rabbitmq</li><li>CI/CD - jenkins, Hashicorp toolkit</li><li>Virtualisation and Orchestration - vmware</li><li>APIs - REST, JSON</li></ul> ** We only invite applications in English

Engineer (Platform Engineering)

We are looking to hire a Senior Application Support Engineer to contribute in keeping our customer-facing systems running smoothly 24/7 by responding to alerts and at times actively monitoring the applications and systems.
Responsibilities:
Mitigate production incidents.
Participate in incident triage and post-mortem reviews and document any findings.
Proactively identify any potential issues to production.
Track and document all issues and resolutions in detail through the ticketing system.
Follow and create standard operating procedures (SOPs) to address recurring issues.
Mentor colleagues.
Participate in on-call rotation.
Requirements:
Experience in supporting large-scale applications and systems.
Solid debugging and troubleshooting skills including analyzing logs and audit trails.
Experience in using and configuring monitoring tools such as Grafana and ELK.
Experience in configuring, maintaining and routing alerts.
Experience in executing automated tasks and scripts to remediate production issues or collect information.

We are looking to hire a Senior Application Support Engineer to contribute in keeping our customer-facing systems running smoothly 24/7 by responding to alerts and at times actively monitoring the applications and systems.Responsibilities:<ul><li>Mitigate production incidents.</li><li>Participate in incident triage and post-mortem reviews and document any findings.</li><li>Proactively identify any potential issues to production.</li><li>Track and document all issues and resolutions in detail through the ticketing system.</li><li>Follow and create standard operating procedures (SOPs) to address recurring issues.</li><li>Mentor colleagues.</li><li>Participate in on-call rotation.</li></ul>Requirements:<ul><li>Experience in supporting large-scale applications and systems.</li><li>Solid debugging and troubleshooting skills including analyzing logs and audit trails.</li><li>Experience in using and configuring monitoring tools such as Grafana and ELK.</li><li>Experience in configuring, maintaining and routing alerts.</li><li>Experience in executing automated tasks and scripts to remediate production issues or collect information.</li></ul>

Senior Application Support Engineer

As Head of Product, you will be the primary overseeing the product roadmaps and the user experience for Core Pages across Sportserve. Your main responsibility will be to create and implement the medium and long-term product vision, ensuring it aligns with the commercial strategy developed by the executive management team. You will play a key role in gathering and generating innovative product ideas and enhancing the features of our current offerings. It will be essential for you to comprehend the strategic direction, requirements, and challenges that the business faces, as well as those posed by the external market and competitors, to ensure continuous improvement of our products for maximum business value.
What you'll be getting up to:
Product ownership:
Own the vision and roadmap for the registration, entry, my account and cashier pages, aligning them with company objectives and user needs.
Define clear KPIs to measure the performance and success of these pages and drive continuous improvement.
Stay ahead of industry trends, competitor strategies, and technological advancements to inform strategic decisions.
Product Development:
Prioritise and manage the product backlog for registration, my account, entry and cashier pages, ensuring alignment with broader business goals.
Collaborate with stakeholders, including marketing, operations, and customer support teams, to gather requirements and define features.
Lead cross-functional teams through the product lifecycle, from ideation to launch and optimisation.
User Experience Focus:
Ensure all design decisions are customer focused, balancing aesthetic appeal with functionality and performance.
Oversee the creation of wireframes, prototypes, and final designs for entry and cashier pages.
Conduct user research, A/B testing, and usability testing to validate design and feature decisions.
Data-Driven Optimisation:
Analyse user behaviour, conversion rates, and other key metrics to identify improvement opportunities.
Implement data-driven changes to enhance user satisfaction, retention, and revenue generation.
Regularly report on the performance of entry and cashier pages and recommend strategic adjustments.
Qualifications
Proven experience as a Product Owner, Product Manager, or similar role in a digital product environment.
Strong background in UI/UX design, with a portfolio showcasing user-centered designs and measurable outcomes.
Excellent understanding of agile methodologies and experience with tools like Jira or Trello.
Strong analytical skills with experience using tools like Google Analytics, Mixpanel, or similar.
Exceptional communication and collaboration skills to align diverse teams and stakeholders.
Ability to balance strategic thinking with hands-on execution.
Strong leadership, communication, and project management skills.
A natural strategic leader, with a talent for empowering and inspiring teams.
An excellent communicator, effectively collaborating with diverse stakeholders.
Flexible and adaptable, thriving in a dynamic and fast-paced environment.
**We warmly invite applications in English.

As Head of Product, you will be the primary overseeing the product roadmaps and the user experience for Core Pages across Sportserve. Your main responsibility will be to create and implement the medium and long-term product vision, ensuring it aligns with the commercial strategy developed by the executive management team. You will play a key role in gathering and generating innovative product ideas and enhancing the features of our current offerings. It will be essential for you to comprehend the strategic direction, requirements, and challenges that the business faces, as well as those posed by the external market and competitors, to ensure continuous improvement of our products for maximum business value.What you'll be getting up to:Product ownership:<ul><li>Own the vision and roadmap for the registration, entry, my account and cashier pages, aligning them with company objectives and user needs.</li><li>Define clear KPIs to measure the performance and success of these pages and drive continuous improvement.</li><li>Stay ahead of industry trends, competitor strategies, and technological advancements to inform strategic decisions.</li></ul>Product Development:<ul><li>Prioritise and manage the product backlog for registration, my account, entry and cashier pages, ensuring alignment with broader business goals.</li><li>Collaborate with stakeholders, including marketing, operations, and customer support teams, to gather requirements and define features.</li><li>Lead cross-functional teams through the product lifecycle, from ideation to launch and optimisation.</li></ul>User Experience Focus:<ul><li>Ensure all design decisions are customer focused, balancing aesthetic appeal with functionality and performance.</li><li>Oversee the creation of wireframes, prototypes, and final designs for entry and cashier pages.</li><li>Conduct user research, A/B testing, and usability testing to validate design and feature decisions.</li></ul>Data-Driven Optimisation:<ul><li>Analyse user behaviour, conversion rates, and other key metrics to identify improvement opportunities.</li><li>Implement data-driven changes to enhance user satisfaction, retention, and revenue generation.</li><li>Regularly report on the performance of entry and cashier pages and recommend strategic adjustments.</li></ul>Qualifications<ul><li>Proven experience as a Product Owner, Product Manager, or similar role in a digital product environment.</li><li>Strong background in UI/UX design, with a portfolio showcasing user-centered designs and measurable outcomes.</li><li>Excellent understanding of agile methodologies and experience with tools like Jira or Trello.</li><li>Strong analytical skills with experience using tools like Google Analytics, Mixpanel, or similar.</li><li>Exceptional communication and collaboration skills to align diverse teams and stakeholders.</li><li>Ability to balance strategic thinking with hands-on execution.</li><li>Strong leadership, communication, and project management skills.</li><li>A natural strategic leader, with a talent for empowering and inspiring teams.</li><li>An excellent communicator, effectively collaborating with diverse stakeholders.</li><li>Flexible and adaptable, thriving in a dynamic and fast-paced environment.</li></ul>**We warmly invite applications in English.

Head of Product - Core Pages

We are looking to hire a Lead Application Support Engineer to join our Platform and Infrastructure department. This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence the technology area.
In this role, you will lead the Application Support team in keeping our customer-facing systems running smoothly 24/7 by responding to alerts and at times actively monitoring the applications and systems. Our remit revolves around mitigating incidents but to succeed you will need to also manage people, create processes and maintain documentation.
Responsibilities
Proactively identify any potential issues to production.
Create and present incident reports.
Engage with development and operations teams to adequately prepare for upcoming releases.
Arrange on-call rotation schedules and shift patterns.
Mentor and line manage colleagues.
Participate in the hiring process for Application Support Engineers
Participate in on-call rotation. 
Requirements:
Strong verbal, written, and interpersonal communication skills.
Experience in supporting large-scale applications and systems.
Solid debugging and troubleshooting skills including analyzing logs and audit trails.
Experience in using and configuring monitoring tools such as Grafana and ELK.
Experience in configuring, maintaining and routing alerts.
Experience in executing automated tasks and scripts to remediate production issues or collect information.
**We warmly invite applications in English.

We are looking to hire a Lead Application Support Engineer to join our Platform and Infrastructure department. This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence the technology area.In this role, you will lead the Application Support team in keeping our customer-facing systems running smoothly 24/7 by responding to alerts and at times actively monitoring the applications and systems. Our remit revolves around mitigating incidents but to succeed you will need to also manage people, create processes and maintain documentation.Responsibilities<ul><li>Proactively identify any potential issues to production.</li><li>Create and present incident reports.</li><li>Engage with development and operations teams to adequately prepare for upcoming releases.</li><li>Arrange on-call rotation schedules and shift patterns.</li><li>Mentor and line manage colleagues.</li><li>Participate in the hiring process for Application Support Engineers</li><li>Participate in on-call rotation.&nbsp;</li></ul>Requirements:<ul><li>Strong verbal, written, and interpersonal communication skills.</li><li>Experience in supporting large-scale applications and systems.</li><li>Solid debugging and troubleshooting skills including analyzing logs and audit trails.</li><li>Experience in using and configuring monitoring tools such as Grafana and ELK.</li><li>Experience in configuring, maintaining and routing alerts.</li><li>Experience in executing automated tasks and scripts to remediate production issues or collect information.</li></ul>**We warmly invite applications in English.

Lead Application Support Engineer

When it comes to being successful at Sportserve, there's more to it than just being really good at the technical stuff. It's also your ability to be an awesome problem solver. And here's the thing, we totally get that we can't all be experts in everything, right? So, it's all about having that thirst for knowledge and being passionate about learning. You'll also need amazing attention to detail, so if something seems off, you won't rest until you've figured out what's going on. We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you'll fit right in.
What you will be getting up to:
We are looking for someone to work closely with our product owners to help shape and build the future of our Marketing ecosystem for the leading online gambling operator in Asia.
Key Responsibilities
You’d spend most of your time developing new exciting projects, for example:
Building a new back-office application from scratch
Building a new front-facing application from scratch
Taking part in new payment provider integrations

We’d also do a ton of work together like:
Architecting and developing new features
Prototyping and evaluating potential implementations
Meeting business stakeholders to understand the problems they wish to address
You would spend a lot of time programming, brainstorming on challenging problems and prototyping different ideas. You wouldn’t be just churning through tickets in the backlog — you’d be helping to design entirely new products, figuring out what exactly we’re even building and why.
While being a somewhat big company, we’re split into small teams which means that even though we each have our areas of expertise, we all wear many hats. We’re looking for a programmer, but you’d also help out with things like:
Writing and improving the documentation for the products and tools we make
Helping customer support answer customer questions
Maintaining the ownership of our product
Assisting in troubleshooting production incidents
Take part in OOH on-call application support rota
If you’ve ever maintained a large project, working with us carries a lot of the same responsibilities.
Required Qualifications
List of skills we think you need
Great English skills verbal & written
Team spirit & team player
Problem solving attitude
JavaScript
React
Node.js
Next.js
npm or yarn
Git (branching, creating pull requests, resolving merge conflict)
Bash and Linux in general, SSH
HTTP and REST
Tools we think you need to be familiar with
npm (beyond “npm install” and “npm test”)
Babel
Eslint
Webpack
separation of concerns - controller, services, repository patterns
Docker & docker-compose
Gitlab with CI/CD
TailwindCSS
OpenAPI
Markdown (for documentation)
Experience with Kibana and Grafana
List of skills we’d love you to have
Redux
Caching: cache replication, TTL, poisoning, hit and miss, debugging
Varnish or HTTP accelerators in general
TDD
SOLID
Microservices architecture
Domain Driven Design
OOP and design patterns

Other
We’re looking for someone with strong front‐end skills who is familiar with a modern component framework like React or Vue, with experience in a back‐end framework like NextJS (preferably) or Express. More important than specific technical skills though is that you’re a strong problem solver who loves to learn — we’re not experts in everything and we don’t expect you to be either..
You know great architecture and design when you see it and you know when something isn’t up to par. Details matter to you, and if something is off — you will go to the end of the universe to figure out why. We just care about what you can do and how you do it. We’re all just makers and tinkerers, so as long as you love to build awesome stuff you’ll fit right in.

**We warmly invite applications in English.

When it comes to being successful at Sportserve, there's more to it than just being really good at the technical stuff. It's also your ability to be an awesome problem solver. And here's the thing, we totally get that we can't all be experts in everything, right? So, it's all about having that thirst for knowledge and being passionate about learning. You'll also need amazing attention to detail, so if something seems off, you won't rest until you've figured out what's going on. We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you'll fit right in.What you will be getting up to:We are looking for someone to work closely with our product owners to help shape and build the future of our Marketing ecosystem for the leading online gambling operator in Asia.Key ResponsibilitiesYou’d spend most of your time developing new exciting projects, for example:<ul><li>Building a new back-office application from scratch</li><li>Building a new front-facing application from scratch</li><li>Taking part in new payment provider integrations</li></ul> We’d also do a ton of work together like:<ul><li>Architecting and developing new features</li><li>Prototyping and evaluating potential implementations</li><li>Meeting business stakeholders to understand the problems they wish to address</li></ul>You would spend a lot of time programming, brainstorming on challenging problems and prototyping different ideas. You wouldn’t be just churning through tickets in the backlog — you’d be helping to design entirely new products, figuring out what exactly we’re even building and why.While being a somewhat big company, we’re split into small teams which means that even though we each have our areas of expertise, we all wear many hats. We’re looking for a programmer, but you’d also help out with things like:<ul><li>Writing and improving the documentation for the products and tools we make</li><li>Helping customer support answer customer questions</li><li>Maintaining the ownership of our product</li><li>Assisting in troubleshooting production incidents</li><li>Take part in OOH on-call application support rota</li></ul>If you’ve ever maintained a large project, working with us carries a lot of the same responsibilities.Required QualificationsList of skills we think you need<ul><li>Great English skills verbal &amp; written</li><li>Team spirit &amp; team player</li><li>Problem solving attitude</li><li>JavaScript</li><li>React</li><li>Node.js</li><li>Next.js</li><li>npm or yarn</li><li>Git (branching, creating pull requests, resolving merge conflict)</li><li>Bash and Linux in general, SSH</li><li>HTTP and REST</li></ul>Tools we think you need to be familiar with<ul><li>npm (beyond “npm install” and “npm test”)</li><li>Babel</li><li>Eslint</li><li>Webpack</li><li>separation of concerns - controller, services, repository patterns</li><li>Docker &amp; docker-compose</li><li>Gitlab with CI/CD</li><li>TailwindCSS</li><li>OpenAPI</li><li>Markdown (for documentation)</li><li>Experience with Kibana and Grafana</li></ul>List of skills we’d love you to have<ul><li>Redux</li><li>Caching: cache replication, TTL, poisoning, hit and miss, debugging</li><li>Varnish or HTTP accelerators in general</li><li>TDD</li><li>SOLID</li><li>Microservices architecture</li><li>Domain Driven Design</li><li>OOP and design patterns</li></ul> OtherWe’re looking for someone with strong front‐end skills who is familiar with a modern component framework like React or Vue, with experience in a back‐end framework like NextJS (preferably) or Express. More important than specific technical skills though is that you’re a strong problem solver who loves to learn — we’re not experts in everything and we don’t expect you to be either..You know great architecture and design when you see it and you know when something isn’t up to par. Details matter to you, and if something is off — you will go to the end of the universe to figure out why. We just care about what you can do and how you do it. We’re all just makers and tinkerers, so as long as you love to build awesome stuff you’ll fit right in. **We warmly invite applications in English.

Junior Fullstack Developer (React, Node.js, Next.js)

This is an exciting position for an Junior Agile Delivery Lead who will play a key role in the introduction and evolution of agile techniques into our global software and IT Technology teams. The Agile delivery Lead will focus on optimising the team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team. The Agile Delivery Lead will work together with the Agile Delivery Manager to drive forward the introduction and evolution of agile techniques while building the Agile mindset and maturity within and across the teams.
What you'll be getting up to: 
 Scrum adoption, the Junior Agile Delivery Lead will be a full-time scrum master; as scrum master you will help the teams understand the way they should interact with each other also helping the teams in removing impediments to the normal flow of work.
Ensure that all Scrum events/ceremonies take place and are positive, productive, and kept within the timebox.
Lead, coach, train and help a number of Scrum Teams in adoption of a truly agile mindset.
Facilitate the teams to self-organise, enabling continuous improvement that is aligned to the product/technology roadmaps and customer expectations.
Help find and formulate techniques for effective Product Goal definition and Product Backlog management.
Provide clear feedback and reporting for the team’s status and work progress back to the organisation.
Collaborate with Product and Technology management, so as to identify patterns in impediments, resolve issues and formulate improvement steps and best practices in a unified and common approach.
Track the available capacity of the team so as to help the Product Owner and the team plan backlog items and forecast delivery.
Report, escalate horizontal on critical impediments that are above and beyond the boundaries of a team.
Represent the scrum teams in horizontal or organisation level processes and events.
Requirements:
Bachelor's degree in Computer Science or any related technical field.
1+ years of experience with Jira and Confluence.
1+ years of Project Delivery experience within IT.
Understanding of Agile principles and frameworks.
Experience as an Agile Delivery Lead, Scrum Master or Agile Project Manager is an advantage.
**We warmly invite applications in English.

This is an exciting position for an Junior Agile Delivery Lead who will play a key role in the introduction and evolution of agile techniques into our global software and IT Technology teams. The Agile delivery Lead will focus on optimising the team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team. The Agile Delivery Lead will work together with the Agile Delivery Manager to drive forward the introduction and evolution of agile techniques while building the Agile mindset and maturity within and across the teams.What you'll be getting up to:&nbsp;<ul><li>&nbsp;Scrum adoption, the Junior Agile Delivery Lead will be a full-time scrum master; as&nbsp;scrum master you will help the teams understand the way they should interact&nbsp;with each other also helping the teams in removing impediments to the normal&nbsp;flow of work.</li><li>Ensure that all Scrum events/ceremonies take place and are positive, productive, and kept within the timebox.</li><li>Lead, coach, train and help a number of Scrum Teams in adoption of a truly&nbsp;agile mindset.</li><li>Facilitate the teams to self-organise, enabling continuous improvement that is&nbsp;aligned to the product/technology roadmaps and customer expectations.</li><li>Help find and formulate techniques for effective Product Goal definition and&nbsp;Product Backlog management.</li><li>Provide clear feedback and reporting for the team’s status and work progress&nbsp;back to the organisation.</li><li>Collaborate with Product and Technology management, so as to identify&nbsp;patterns in impediments, resolve issues and formulate improvement steps and&nbsp;best practices in a unified and common approach.</li><li>Track the available capacity of the team so as to help the Product Owner and&nbsp;the&nbsp;team plan backlog items and forecast delivery.</li><li>Report, escalate horizontal on critical impediments that are above and&nbsp;beyond the boundaries of a team.</li><li>Represent the scrum teams in horizontal or organisation level processes and events.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science or any related technical field.</li><li>1+ years of experience with Jira and Confluence.</li><li>1+ years of Project Delivery experience within IT.</li><li>Understanding of Agile principles and frameworks.</li><li>Experience as an Agile Delivery Lead, Scrum Master or Agile Project Manager is an advantage.</li></ul>**We warmly invite applications in English.

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Θέσεις Εργασίας - Αττική - Information Technology It

(476 Αποτελέσματα)

Αορίστου - Υβρυδική

Sportserve

information security & compliance specialist

Αγία Παρασκευή

Sportserve

senior site reliability engineer

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Sportserve

engineer (global service desk)

Αγία Παρασκευή

Sportserve

ai bots developer

Αγία Παρασκευή

Sportserve

engineer (platform engineering)

Αγία Παρασκευή

Sportserve

senior application support engineer

Αγία Παρασκευή

Sportserve

head of product - core pages

Αγία Παρασκευή

Sportserve

lead application support engineer

Αγία Παρασκευή

Sportserve

junior fullstack developer (react, node.js, next.js)

Αγία Παρασκευή

Sportserve

junior agile delivery lead

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