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As an ITSM/ ESM Platform Administrator, you will be an integral part of our software development and support team. You will be responsible for configuring, maintaining, enhancing, and supporting No Code/Low Code Workflow Platform and its applications for implementing ESM/ITSM Framework. Your role involves collaborating with software engineers to deliver solutions aligned with user needs and business requirements. Additionally, you will provide technical support to customers, perform software upgrades, and ensure compliance with licensing agreements.&nbsp;Your Tasks:<ul><li>Configure, maintain, enhance, and support No Code/Low Code Workflow Platform and its applications.</li><li>Customize and add new features to software solutions based on business requirements.</li><li>Interact with customers to understand their processes and business needs.</li><li>Develop software using low-code and no-code platforms to address specific needs.</li><li>Support customer operations related to software packages and developed solutions.</li><li>Conduct tests for applications, troubleshoot problems, and assist with product launches. Be responsible for the solution validation and configuration.</li><li>Provide technical support to resolve application-related issues promptly.</li><li>Perform software upgrades and manage software licensing.</li><li>Identify and solve complex technical problems across the software development lifecycle.</li><li>Write scripts using JavaScript to implement business workflow and improve OTB functionality, while ensuring correctness and stability.</li><li>Be familiar with integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS.</li></ul>&nbsp;Your Skills &amp; Knowledge:<ul><li>1 to 3 years of experience as a Software Engineer or Software Developer.</li><li>Good knowledge of Java, JavaScript, REST API, HTML and CSS.</li><li>Familiarity with Apache Maven and Eclipse IDE is a plus.&nbsp;</li><li>Administrator or Developer experience on No Code/Low Code Workflow Platform or similar tools preferred.</li><li>Proficiency in test-driven development methodologies.</li><li>Ability to document requirements and specifications accurately.</li><li>Experience with relational database management systems (RDBMS).</li><li>Familiarity with reporting tools such as Grafana and YellowFin is advantageous.</li><li>Knowledge of Operations Management and Service Management tools is beneficial.</li><li>Strong problem-solving skills to address technical challenges effectively.</li><li>Excellent teamwork skills to collaborate with internal teams and customers.</li><li>Eagerness to take on new responsibilities and challenges.</li><li>ITIL v4 certification is a plus.</li><li>Bachelor’s degree in Computer Science, Software Engineering, Informatics, or related field.</li><li>Efficient knowledge of English.</li></ul>&nbsp;Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

ITSM/ ESM Platform Administrator

As an Atlassian Services Project Manager, you will oversee end-to-end delivery of Atlassian implementation, migration, and optimization projects — ensuring they are completed on time, within budget, and in alignment with customer goals and best practices. You will work closely with clients, technical consultants, and internal stakeholders to drive project success, ensuring exceptional service quality and long-term customer satisfaction.Responsibilities<ul><li>Lead Atlassian solution delivery projects (Jira Software, Jira Service Management, Confluence, etc.) from initiation through closure, managing scope, timelines, and budgets.</li><li>Coordinate cross-functional teams including solution architects, technical consultants, and client stakeholders to ensure seamless project execution.</li><li>Define and document project scope, requirements, and deliverables in collaboration with clients and the technical team.</li><li>Manage client expectations and proactively engage with stakeholders to maintain alignment throughout the project lifecycle.</li><li>Apply and adapt the company’s Project Delivery Framework to fit each project’s environment, methodology (Agile, hybrid, or waterfall), and scale.</li><li>Identify, assess, and mitigate risks and issues, ensuring proactive management and transparent communication.</li><li>Handle change requests efficiently, balancing customer needs and delivery constraints while maintaining project governance standards.</li><li>Monitor progress and success metrics, report key milestones and KPIs to internal and external stakeholders, and escalate as needed.</li><li>Develop executive-level project reports and presentations for clients and internal management.</li><li>Collaborate with Account Managers and Service Delivery Leads to ensure project health, client satisfaction, and opportunities for service improvement or expansion.</li><li>Contribute to continuous improvement initiatives in project management practices and Atlassian service delivery processes.</li></ul>Requirements<ul><li>3+ years of experience managing IT implementation or service delivery projects — preferably in software, consulting, or ITSM/DevOps environments.</li><li>Proven experience with Atlassian tools (Jira Software, Confluence, Jira Service Management) — configuration or project-level experience required.</li><li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.</li><li>PMP, Prince2, or Agile/Scrum certification is considered a strong asset.</li><li>Excellent client-facing, communication, and stakeholder management skills.</li><li>Strong analytical and problem-solving mindset with a structured approach to issue resolution.</li><li>Experience working in multi-disciplinary and geographically distributed teams.</li><li>Comfortable working in dynamic, changing environments with evolving client needs.</li><li>Excellent organizational skills and ability to manage multiple concurrent projects.</li><li>Experience in consulting or professional services delivery preferred.</li><li>Experience in migration or integration projects (e.g., Jira Cloud migration, Legacy ITSM tools-to-Jira transitions) is a plus.</li><li>Willingness to travel occasionally for client engagements or team collaboration.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Project Manager (Atlassian Services)

We’re developing a modern, cloud-native&nbsp;SaaS product, and we’re looking for a&nbsp;DevOps Engineer&nbsp;to help us scale, secure, and automate our infrastructure. As our DevOps Engineer, you’ll be instrumental in designing, implementing, and maintaining the infrastructure and CI/CD pipelines that power our cloud-native platform.You’ll work closely with our engineering teams to ensure smooth deployments, high availability, business continuity and secure operations across environments.Responsibilities<ul><li>Design and maintain Azure-based infrastructure using IaC (Terraform).</li><li>Build, maintain and evolve CI/CD pipelines (Azure DevOps, ArgoCD etc.).</li><li>Manage Kubernetes clusters and containerized workloads.</li><li>Implement observability and alerting (Azure Monitor, Application.</li><li>Insights,&nbsp;OpenTelemetry, Prometheus, Grafana, Loki, Jaeger, etc.).</li><li>Ensure security best practices across environments (networking, secrets, identity).</li><li>Support blue/green deployments, canary releases, and rollback strategies.</li></ul><ul><li>Collaborate with developers to streamline deployments and improve system reliability.</li><li>Contribute to tooling and automation using Golang and scripting languages.</li></ul>Requirements<ul><li>3+ years of experience in DevOps/SRE roles.</li><li>Strong experience with&nbsp;Azure services (Application Gateway, ACR, AKS, Key Vault, etc.).</li><li>Experience with Kubernetes, Docker, Helm, Kustomize and Terraform.</li></ul><ul><li>Solid understanding of monitoring, tracing, and logging in distributed systems.</li></ul><ul><li>Knowledge&nbsp;of networking, security, and observability in cloud environments.</li><li>Familiarity with&nbsp;Golang for tooling or operator development.</li></ul><ul><li>Excellent analytical and problem-solving abilities.</li><li>Strong communication skills and the ability to work collaboratively in a team environment.</li></ul>Nice to Have<ul><li>Experience with Spark on Kubernetes or data-intensive workloads.</li><li>Exposure to FinTech or regulated environments.</li><li>Familiarity with cost optimization strategies in Azure.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

DevOps Engineer

As a Front-End Developer – React (m/f/d), you will play a key role in designing and implementing intuitive, scalable, and high-performance user interfaces. Your responsibilities include:<ul><li>Develop and maintain modern, responsive web applications using React.js, Next.js and related technologies</li><li>Implement visually appealing, consistent interfaces with Tailwind CSS and modern CSS practices</li><li>Collaborate with designers to bring UI/UX concepts to life, ensuring design accuracy and performance</li><li>Optimize applications for performance, and accessibility (leveraging Next.js features like SSR and SSG)</li><li>Work closely with back-end developers to ensure seamless data flow and integration.</li><li>Participate in code reviews, testing, and continuous integration processes</li><li>Write clean, maintainable, and well-documented code following best practices and also keep up-to-date with the latest front-end technologies and advocate for best practices</li></ul>Your Profile<ul><li>Strong problem-solving skills with an eye for detail and quality</li><li>Extensive professional experience in front-end development, with a strong focus on React.js (3 years or more)</li><li>Solid experience with Next.js and component-driven styling techniques and skills in Tailwind CSS</li><li>Experience writing unit and integration tests with Jest, or React Testing Library</li><li>Proficiency in JavaScript (ES6+) and TypeScript with knowledge of Git, agile development practices, and CI/CD workflows</li><li>Understanding of web accessibility standards and responsive design principles</li><li>Excellent teamwork and communication skills with fluency in written and spoken English</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>

Front-End Developer - React Athens

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.You have a challenging mission for:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred).</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field.</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets.</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language.</li><li>A collaborative team player.</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Cyber Security Specialist” to be part of our successful team in our “Information Security Team”.You have a challenging mission for:Assist in daily operations of the department to ensure compliance with technical and operational security policies, standards, and procedures.What will you do:<ul><li>Participate in the security review of controls for new systems/ major modifications during design and implementation phases.</li><li>Participate in the development and maintenance of the Security and Risk Management Methodology, including risk assessment/ analysis process.</li><li>Support the security team regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks.</li><li>Perform security investigations on possible events and follow up with corrective actions and documentation.</li><li>Perform Root Cause Analysis of security incidents while proposing enhancements to existing tools.</li><li>Provide periodic reporting on Information Security issues and identify security issues and violations.&nbsp;</li><li>Stay up to date on the latest cyber security threats and the Tactics, Techniques &amp; Procedures (TTPs) attackers are currently using and report any new security threats/ vulnerabilities.</li><li>Design, develop and maintain custom SIEM content (onboard new systems, creation and tuning of rules &amp; use cases, reports, dashboards, etc.)</li><li>Participate in the Incident Monitoring and Response process, monitoring alerts and security events to identify potential security incidents or breaches. This involves analyzing and investigating suspicious activities, assessing the severity and impact of incidents, and providing timely and accurate recommendations for incident response.</li></ul>It would be great if you have:<ul><li>Bachelor’s degree in Cybersecurity, Computer Science,&nbsp;Electrical Engineering or other related discipline.</li><li>3 years’ experience in Cyber Security area (relevant sectors: Telecoms, Banks, Insurance and Technology).</li><li>Understanding of Cybersecurity domains such as Strategy, Risk, Compliance, Resilience, Data Protection, Identity &amp; Access Management, Penetration Testing, Red Teaming, Vulnerability Management and Security Operations.</li><li>Knowledge of Cybersecurity standards, framework, risk assessment methodologies.</li><li>Certifications/qualifications related to InfoSec (ISO27001 Lead Auditor, CompTIA+, CEH, CCNA Security, GSEC etc.) will be considered as a plus.</li><li>Ability to work under challenging conditions and harmoniously cooperate and contribute to a team.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Cyber Security Specialist

As a&nbsp;SQL Software Engineer&nbsp;at Relational Financial Solutions, you will be an integral member of our&nbsp;Debt Collection &amp; Recoveries&nbsp;software&nbsp;integration &amp; reporting team, contributing to the development, maintenance, and support of SQL-based systems. You will work across various stages of the project lifecycle, focusing on SQL code development, ETL procedures, and reporting, helping ensure our software solutions run smoothly and efficiently. This role requires a proactive and collaborative approach, as you will interact with cross-functional teams to address UAT and production support issues.Responsibilities:<ul><li>Develop and maintain&nbsp;SQL code&nbsp;using&nbsp;MS SQL Server.</li><li>Support, extend, and optimize&nbsp;ETL processes&nbsp;(MS SQL SSIS jobs and/or Stored Procedures).</li><li>Manage and enhance&nbsp;reporting solutions.</li><li>Perform&nbsp;application parameterization&nbsp;to meet evolving requirements.</li><li>Resolve&nbsp;UAT&nbsp;and&nbsp;production support tickets&nbsp;efficiently.</li></ul>&nbsp;Requirements:<ul><li>Bachelor degree in&nbsp;Computer Science, Information Technology (IT), Engineering, Mathematics or Statistics field.</li><li>Fluency in&nbsp;English Language&nbsp;(both oral and written).</li></ul>&nbsp;The following are considered as a plus:<ul><li>Proficiency in&nbsp;Transact-SQL.</li><li>Strong understanding of&nbsp;Database Design Concepts&nbsp;(e.g., MS SQL Stored Procedures).</li><li>Hands-on experience with&nbsp;ETL tools, specifically Microsoft SSIS.</li><li>Familiarity with&nbsp;Reporting tools, such as Microsoft SSRS.</li><li>Knowledge of&nbsp;banking and credit-related technologies, including&nbsp;Debt Collection &amp; Recoveries software.</li></ul> Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

SQL Software Engineer

As a mid-level ESM / ITSM Consultant, you will be an integral part of our Service Management Delivery team. You will be responsible for translating business requirements to technical specifics and developing software architecture and design based on client or company requirements. You will work with management to define software requirements and take the lead on operational and technical projects. The role requires the ability to work independently with little supervision. The goal is to build&nbsp;/configure high-quality software solutions using low-code platforms&nbsp;&nbsp;that are aligned with user needs and business goals.&nbsp;Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads in configuring, maintaining, enhancing, and supporting commercial software packages.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads in customizing and adding new features to commercial software according to end-user requests.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads the maintenance of day-to-day operations of various applications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads in designing and building new applications based on customer's requirements and specifications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Writes and performs tests for applications, fixes problems as they arise, and assists with product launches.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provides technical support and troubleshoots problems related to applications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Writes technical documentation and uses best development practices regarding version control and testing.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performs software upgrades and keeps track of software licensing.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct involvement with vendors, managing relationships,&nbsp;including scoping of application services and review of deliverables.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assists with presales activities and demonstrations.&nbsp;Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3+ years of work experience as a Software Engineer or Software Developer.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BSc degree in Computer Science, Engineering,&nbsp;or relevant field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with test-driven low code development, RDBMS,&nbsp;and ITIL v3 / ITIL v4.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in software engineering tools.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to document requirements and specifications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in reporting tools like Grafana&nbsp;will be appreciated.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in system administration is a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience working with Operations Management tools and Service Management tools will be appreciated.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enthusiastic to take new initiatives.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to guide lower-level engineers.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient in English.&nbsp;Benefits:As an equal-opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people&nbsp;-&nbsp;-centric and offers personalized benefits to each employee:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We want you to be well compensated for what you bring in, so we offer an attractive salary package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Your health matters to us, so all colleagues have a private health insurance plan from day one·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We are excited for challenges, so you are invited to take part in exciting projects·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities,&nbsp;and you will join our training sessions and online courses that we provide·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We love the Relational vibes,&nbsp;so we gather on smaller and bigger occasions to celebrate good times together!&nbsp;Relational Financial Solutions adheres to the General Data Protection Regulation principles by applying its Privacy Policy, which is published at https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions,&nbsp;you acknowledge and accept its Policy and authorize Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Mid-level ESM / ITSM Consultant

We are looking for a Senior Technical Support Engineer to join our team.&nbsp;The primary focus of this role is to&nbsp;provide extended BI – ETL support services and consultation to clients.&nbsp;&nbsp;Responsibilities:<ul><li>Troubleshoot SAP BI suite issues.</li><li>Troubleshoot Informatica Power Center issues.</li><li>Performing analysis of root causes.</li><li>Talking directly to the customer to determine the nature of the technical issue.</li><li>Connecting to the customer's computer system via remote access.</li><li>Install, implement and upgrade BI &amp; ETL applications.</li><li>Reporting on metrics regarding usage and performance.</li><li>Organizing and promoting training courses.</li></ul>&nbsp;&nbsp;Skills &amp; Knowledge:<ul><li>BS Degree in Computer Science, Information Technology, or related field.</li><li>ITIL Framework Knowledge.</li><li>5+ years of support expertise.</li><li>SQL skills.</li><li>5+ years of experience with SAP BI suite or similar application (certification is a plus).</li><li>5+ years of experience with Informatica Control Center or similar application&nbsp;(certification is a plus).</li><li>Middleware technology skills (IIS, Tomcat).</li><li>Capable of working under pressure.</li><li>Familiarity and experience with Critical Production Systems.</li><li>Fluent in Greek and English language.</li></ul>&nbsp;Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package.</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one.</li><li>Developer’s fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so you are invited to take part in exciting projects.</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide.</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul> Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Senior Technical Support Engineer (BI)

As an ESM / ITSM Consultant, you will be an integral part of our software development and support team. You will be responsible for configuring, maintaining, enhancing, and supporting BMC software products and similar tools. Your role involves collaborating with software engineers to deliver solutions aligned with user needs and business requirements. Additionally, you will provide technical support to customers, perform software upgrades, and ensure compliance with licensing agreements. Your Tasks:<ul><li>Configure, maintain, enhance, and support the top market vendors' ESM / ITSM software products.</li><li>Customize and add new features to software solutions based on business requirements.</li><li>Develop software using low-code and no-code platforms to address specific needs.</li><li>Support customer operations related to software packages and developed solutions.</li><li>Conduct tests for applications, troubleshoot problems, and assist with product launches.</li><li>Provide technical support to resolve application-related issues promptly.</li><li>Perform software upgrades and manage software licensing.</li></ul> Your Skills &amp; Knowledge:<ul><li>1 to 3 years of experience as a Software Engineer or Software Developer.</li><li>Good knowledge of Java, JavaScript, REST API, HTML and CSS.</li><li>Familiarity with Apache Maven and Eclipse IDE is a plus.&nbsp;</li><li>Administrator or Developer experience on BMC ITSM or similar tools preferred.</li><li>Proficiency in test-driven development methodologies.</li><li>Ability to document requirements and specifications accurately.</li><li>Experience with relational database management systems (RDBMS).</li><li>Familiarity with reporting tools such as Grafana and YellowFin is advantageous.</li><li>Knowledge of Operations Management and Service Management tools is beneficial.</li><li>Strong problem-solving skills to address technical challenges effectively.</li><li>Excellent teamwork skills to collaborate with internal teams and customers.</li><li>Eagerness to take on new responsibilities and challenges.</li><li>ITIL v4 certification is a plus.</li><li>Bachelor’s degree in Computer Science, Software Engineering, Informatics, or related field.</li></ul> Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>&nbsp;Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

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