What you'll do
- Find prospects to understand their business needs and provide tailored product recommendations
- Conduct research on customer contracts and history to uncover upselling and cross-selling opportunities
- Deliver product demonstrations and create customer-specific use cases
- Manage your pipeline and provide accurate updates on progress and forecasts
- Collaborate with internal teams to resolve customer issues and expand product adoption
- Cultivate and nurture long-term customer relationships by understanding business objectives and advising customers
Key requirements
- Dutch and English language proficiency
- Outbound sales including prospecting, lead qualification, negotiation, objection handling, upselling and cross selling
- Strong understanding of cloud-based solutions and subscription models
- Ability to engage decision-makers, identify customer needs and close deals via phone, email, and social media
- Sales pipeline management and meeting sales targets
- Customer data analysis and presentation skills
Benefits
- Monday - Friday work week (no weekend shifts!).
- Supportive of your professional development, career growth initiatives and opportunities.
- An inclusive culture and community minded organization where giving back is encouraged.
About the job
Your potential has a place here with TTEC’s award-winning employment experience. As a Dutch-English Customer Success Account Manager working remotely in Greece, you’ll be a part of bringing humanity to business. #experienceTTEC Our purpose, team, and company culture are amazing, and our Great Place…
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.