What you'll do
- Find prospects, understand their needs, recommend suitable products, and drive revenue
- Research customer contracts and history to identify upselling and cross-selling opportunities
- Deliver product demonstrations and create customer-specific use cases
- Manage your pipeline and provide management with accurate progress and forecast updates
- Collaborate with internal teams to resolve customer issues and expand product adoption
- Build long-term customer relationships, understand business objectives, and advise customers
Key requirements
- Dutch and English language proficiency
- Outbound sales, prospecting, lead qualification, negotiation, and objection handling
- Upselling and cross-selling, pipeline management, and customer relationship management
- Cloud-based solutions and subscription models
- Product demonstrations and customer data analysis
- Market trend analysis
Benefits
- Monday–Friday work week with no weekend shifts, professional development and career growth opportunities, paid time off, wellness and healthcare benefits including private insurance, medical and dental coverage, compensation and performance bonus opportunities, and hundreds of free career-development courses.
About the job
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Dutch-English Customer Success Account Manager working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose…
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.