What you'll do
- Find prospects to understand their business needs and provide tailored product recommendations
- Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo
- Deliver product demonstrations and create customer-specific use cases
- Manage sales pipeline and provide accurate updates to management
- Collaborate with internal teams to resolve customer issues and expand product adoption
- Cultivate and nurture long-term customer relationships while advising on business objectives
- Qualify opportunities and skillfully close deals
- Upsell and cross sell to existing clients to drive additional revenue
Key requirements
- German and English language proficiency with excellent verbal and written communication
- Outbound sales experience including prospecting, lead qualification, negotiation, and objection handling
- Experience in upselling and cross selling to generate new business opportunities
- Strong knowledge of cloud-based solutions and subscription models
- Research skills using Sales Navigator and ZoomInfo
- Sales pipeline management and data analysis to identify growth opportunities
- Presentation skills and ability to advise C-suite decision makers
- Collaboration with internal teams and customer relationship management
Benefits
- Monday - Friday work week (no weekend shifts!).
- Supportive of your professional development, career growth initiatives and opportunities.
- An inclusive culture and community minded organization where giving back is encouraged.
About the job
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a German-English Customer Success Account Manager working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose…
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.