technical support agent 1st level (business clients)
Sep 24, 2026 · OPTIMAL - Human Reinforced
What you'll do
- Handle inbound customer calls and provide specialized solutions
- Provide business advisory support on commercial and technical matters
- Renew contracts
- Activate services
Key requirements
- Knowledge of CRM systems
- Very good computer literacy, including MS Office and Internet browsers
- Good command of English
- Inbound customer service and technical support
- Business advisory support, contract renewals and service activation
- Negotiation skills
Benefits
- Competitive compensation package, a performance-based reward system, and a comprehensive training program for new employees.
- A friendly and pleasant work environment is provided.
About the job
Η Optimal για λογαριασμό πελάτη της, ηγέτιδας εταιρείας στον τομέα των τηλεπικοινωνιών, αναζητεί εκπροσώπους εξυπηρέτησης και τεχνικής υποστήριξης εταιρικών πελατών. Η εργασία αφορά πενθήμερη, πλήρη απασχόληση με κυλιόμενες βάρδιες. Τι θα κάνεις στην καθημερινότητά σου: - Επικοινωνία με πελάτες της…
About the company
Since 2005, Optimal HR Group provides unparalleled, bespoke HR services to large organisations and SMEs operating in the EMEA region.
Our mission is to combine advisory and consulting services with the world's most innovative and respected tools in order to provide our clients bespoke HR solutions which will assist them to maximise the value of their human capital and strengthen their core business model.
We pride ourselves on delivering a 360° business support platform to our clients through 5 divisions:
Talent Acquisition
HR Strategy & Talent Development
Learning Services
Workforce Management
Outplacement
About the company
Since 2005, Optimal HR Group provides unparalleled, bespoke HR services to large organisations and SMEs operating in the EMEA region.
Our mission is to combine advisory and consulting services with the world's most innovative and respected tools in order to provide our clients bespoke HR solutions which will assist them to maximise the value of their human capital and strengthen their core business model.
We pride ourselves on delivering a 360° business support platform to our clients through 5 divisions:
Talent Acquisition
HR Strategy & Talent Development
Learning Services
Workforce Management
Outplacement