customer service agent
Sep 24, 2026 · OPTIMAL - Human Reinforced
What you'll do
- Communicate with residential customers through inbound calls
- Provide specialized solutions
- Activate services
- Handle complaints
Key requirements
- CRM systems and computer skills, including MS Office and Internet browsers
- Good command of English
- Communication, negotiation and active listening skills
- Solution provision, complaint handling, customer service, inbound calls and service activation
Benefits
- Competitive benefits package and a performance-based rewards system tied to the achievement of targets.
- A comprehensive training program for new employees is provided, along with a friendly and pleasant working environment.
About the job
Η Optimal για λογαριασμό εταιρεία πελάτη της, ηγέτιδας στον χώρο των τηλεπικοινωνιών, αναζητεί Customer Service Agent. Πρόκειται για πενθήμερη εργασία, πλήρους απασχόλησης σε κυλιόμενες βάρδιες και remote μοντέλο εργασίας μετά τους πρώτους 3 μήνες. Ως Customer Service Agent, σκοπός είναι να παρέχει…
About the company
Since 2005, Optimal HR Group provides unparalleled, bespoke HR services to large organisations and SMEs operating in the EMEA region.
Our mission is to combine advisory and consulting services with the world's most innovative and respected tools in order to provide our clients bespoke HR solutions which will assist them to maximise the value of their human capital and strengthen their core business model.
We pride ourselves on delivering a 360° business support platform to our clients through 5 divisions:
Talent Acquisition
HR Strategy & Talent Development
Learning Services
Workforce Management
Outplacement
About the company
Since 2005, Optimal HR Group provides unparalleled, bespoke HR services to large organisations and SMEs operating in the EMEA region.
Our mission is to combine advisory and consulting services with the world's most innovative and respected tools in order to provide our clients bespoke HR solutions which will assist them to maximise the value of their human capital and strengthen their core business model.
We pride ourselves on delivering a 360° business support platform to our clients through 5 divisions:
Talent Acquisition
HR Strategy & Talent Development
Learning Services
Workforce Management
Outplacement