υπάλληλος υποδοχής b - santorini / zaffron
Sep 23, 2026 · Mitsis Group
What you'll do
- Deliver reception services according to group standards
- Keep the workplace clean and organized
- Manage guest check-ins, check-outs, and related information filing
- Assist guests and handle their requests, needs, and concerns
- Manage the switchboard
- Manage email correspondence
- Report and receive updates on guest-room issues through the relevant supervisors
- Follow shift managers’ instructions
- Advise and guide guests on the island, hotel, and available services
Key requirements
- 2+ years' experience
- Hotel operations: Excellent knowledge of Protel hotel software
- Computer skills: Excellent computer proficiency, Microsoft Word, Microsoft Excel
- Guest services: Guest check-in and check-out management, Guest service
- Communication: Switchboard management, Email management
- Administration: Data entry and filing
- Tourism: Tourism education, Hotel and destination information
- Languages: English language
- Tourism
Benefits
- Competitive compensation package, variable bonus for achieving monthly targets, continuous and personalized training, and opportunities for professional development.
- Shared accommodation and full board are provided.
About the job
Ως Υπάλληλος Υποδοχής Β θα παρέχετε υπηρεσίες στο χώρο της ρεσεψιόν σύμφωνα με τα πρότυπα του Ομίλου, θα διατηρείτε καθαρό και τακτοποιημένο το χώρο εργασίας και θα εξυπηρετείτε τους φιλοξενούμενους του ξενοδοχείου σε συνεργασία με τον άμεσο προϊστάμενο σας. Αρμοδιότητες: · Διαχειρίζεται τις…
About the company
As Greece’s largest privately-owned hotel chain, Mitsis Group has been a tourism pioneer for 50 years now, making its own mark on Greece’s tourist industry, driven by a customer - centered philosophy and the promise of an unparalleled holiday experience.
With 24 hotels in our portfolio in Athens, Chalkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Piraeus and Santorini, we aspire to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for our clientele.
We bring to life enriching experiences for our guests, making the most of our unparalleled family touch and genuine Greek essence, always seeking to be flexible and adaptable to individual customer needs and the mindset of new generations.
Transforming each visitor into a special guest is the key to our success.
Mitsis Group has been awarded several prizes by local and international tour operators and travel organizations in recognition of the high quality of the services provided, its contribution to upgrading local tourism and its respect for the environment.
About the company
As Greece’s largest privately-owned hotel chain, Mitsis Group has been a tourism pioneer for 50 years now, making its own mark on Greece’s tourist industry, driven by a customer - centered philosophy and the promise of an unparalleled holiday experience.
With 24 hotels in our portfolio in Athens, Chalkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Piraeus and Santorini, we aspire to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for our clientele.
We bring to life enriching experiences for our guests, making the most of our unparalleled family touch and genuine Greek essence, always seeking to be flexible and adaptable to individual customer needs and the mindset of new generations.
Transforming each visitor into a special guest is the key to our success.
Mitsis Group has been awarded several prizes by local and international tour operators and travel organizations in recognition of the high quality of the services provided, its contribution to upgrading local tourism and its respect for the environment.