front office manager- mitsis selection azure
Oct 29, 2026 · Mitsis Group
What you'll do
- Coordinate daily Front Office operations, including scheduling, room allocation, arrival and departure planning, billing, and reporting
- Handle guest requests and service charges, and provide relevant information
- Communicate guest needs and allergy-related information effectively across departments
- Coordinate daily room plans with Housekeeping and technical issues with Maintenance
- Help set department objectives in line with the annual budget and service standards
- Maximize sales
- Participate in recruitment for hotel positions in line with company policy and values
- Monitor team members’ daily conduct and performance, and guide improvement
- Manage performance appraisals and propose training plans based on identified training needs
Key requirements
- 4+ years' experience
- Front Office operations management, Guest service, Hotel scheduling, Room allocation
- Billing and reporting, Health and safety standards, Sales maximization
- Recruitment, Team management, Performance appraisal, Training needs assessment
- English language proficiency, Second foreign language
- MS Office, Protel
- Tourism / Any Fieldpreferred
Benefits
- Competitive remuneration package with a performance-based bonus, accommodation, full board, and daily transportation to work.
- The role offers continuous training and career development opportunities within the Group.
About the job
As Front Office Manager, you are responsible for all operations related to the smooth running of the Front Office, maintaining high standards of guest service, monitoring health and safety standards, and achieving operational objectives. Responsibilities: - Participates in all activities related to…
About the company
As Greece’s largest privately-owned hotel chain, Mitsis Group has been a tourism pioneer for 50 years now, making its own mark on Greece’s tourist industry, driven by a customer - centered philosophy and the promise of an unparalleled holiday experience.
With 24 hotels in our portfolio in Athens, Chalkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Piraeus and Santorini, we aspire to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for our clientele.
We bring to life enriching experiences for our guests, making the most of our unparalleled family touch and genuine Greek essence, always seeking to be flexible and adaptable to individual customer needs and the mindset of new generations.
Transforming each visitor into a special guest is the key to our success.
Mitsis Group has been awarded several prizes by local and international tour operators and travel organizations in recognition of the high quality of the services provided, its contribution to upgrading local tourism and its respect for the environment.
About the company
As Greece’s largest privately-owned hotel chain, Mitsis Group has been a tourism pioneer for 50 years now, making its own mark on Greece’s tourist industry, driven by a customer - centered philosophy and the promise of an unparalleled holiday experience.
With 24 hotels in our portfolio in Athens, Chalkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Piraeus and Santorini, we aspire to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for our clientele.
We bring to life enriching experiences for our guests, making the most of our unparalleled family touch and genuine Greek essence, always seeking to be flexible and adaptable to individual customer needs and the mindset of new generations.
Transforming each visitor into a special guest is the key to our success.
Mitsis Group has been awarded several prizes by local and international tour operators and travel organizations in recognition of the high quality of the services provided, its contribution to upgrading local tourism and its respect for the environment.