front office manager
Oct 9, 2026 · NUMO Hotels & Resorts
What you'll do
- Oversee and coordinate daily Front Office operations across Reception, Guest Relations, and Night Audit
- Ensure excellent guest service throughout arrival, stay, and departure
- Monitor KPIs, budgets, daily financial transactions, and reports
- Lead, train, and evaluate the Front Office team and prepare work schedules
- Handle guest complaints, feedback, and online reviews professionally
- Ensure compliance with company policies, safety, and quality standards
- Collaborate with Housekeeping, Maintenance, Reservations, and Guest Experience
Key requirements
- 3+ years' experience
- Front Office Operations Management and Hotel Management Software
- Leadership, Staff Training and Development, and Scheduling Flexibility
- Customer Service and Guest Complaint Handling
- Budget and KPI Monitoring and Microsoft Office Suite
- English Language Proficiency
- Problem Solving, Communication, Interpersonal Skills, and Organizational Skills
- Quality and Safety Compliance
- Hospitality Management / Any Field
Benefits
- Competitive pay, on-the-job training and workshops, career growth opportunities, staff accommodation, daily meals, outlet discounts, uniform, laundry allowance, access to global training platforms and a library, exclusive hotel rates, and winter work abroad opportunities.
About the job
Conrad Corfu, opening in 2026, is the latest addition to the Numo Hotels & Resorts portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other. Key Responsibilities - Oversee…
About the company
At Numo Hotels & Resorts, we exist to redefine the essence of hospitality, bringing you a fresh and modern twist—just like our name suggests! We blend a unique, elegant atmosphere with a vibe that goes beyond expectations, all while creating a welcoming and secure space for our amazing team. Our company is built on a foundation of key values: integrity, teamwork, respect, kindness, and creativity. These values drive our actions, foster collaboration and inspire innovation in all that we do.
About the company
At Numo Hotels & Resorts, we exist to redefine the essence of hospitality, bringing you a fresh and modern twist—just like our name suggests! We blend a unique, elegant atmosphere with a vibe that goes beyond expectations, all while creating a welcoming and secure space for our amazing team. Our company is built on a foundation of key values: integrity, teamwork, respect, kindness, and creativity. These values drive our actions, foster collaboration and inspire innovation in all that we do.