front office manager- mitsis ramira
Oct 29, 2026 · Mitsis Group
What you'll do
- Coordinate daily Front Office operations, including scheduling, room allocation, arrivals, departures, billing, and reporting
- Handle guest requests and provide information about service charges
- Share guest needs and allergy-related information effectively across departments
- Coordinate room-related plans with Housekeeping and technical issues with Maintenance
- Help set department objectives in line with the annual budget and service standards
- Maximize sales
- Support recruitment for hotel positions in line with company policy and values
- Monitor team conduct and performance, and guide improvement
- Manage performance appraisals and propose training plans based on identified needs
Key requirements
- 4+ years' experience
- Front office operations management and Guest service
- Health and safety standards and Sales maximization
- Recruitment, Team management, Leadership, and Performance appraisal
- English language proficiency and Second foreign language
- MS Office and Protel
- Communication, Problem solving, and Attention to detail
- Tourism / Any Fieldpreferred
Benefits
- Competitive remuneration package and performance-based bonus, continuous training, career development opportunities, accommodation, full board, and daily transportation to work.
About the job
As Front Office Manager, you are responsible for all operations related to the smooth running of the Front Office, maintaining high standards of guest service, monitoring health and safety standards, and achieving operational objectives. Responsibilities: - Participates in all activities related to…
About the company
As Greece’s largest privately-owned hotel chain, Mitsis Group has been a tourism pioneer for 50 years now, making its own mark on Greece’s tourist industry, driven by a customer - centered philosophy and the promise of an unparalleled holiday experience.
With 24 hotels in our portfolio in Athens, Chalkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Piraeus and Santorini, we aspire to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for our clientele.
We bring to life enriching experiences for our guests, making the most of our unparalleled family touch and genuine Greek essence, always seeking to be flexible and adaptable to individual customer needs and the mindset of new generations.
Transforming each visitor into a special guest is the key to our success.
Mitsis Group has been awarded several prizes by local and international tour operators and travel organizations in recognition of the high quality of the services provided, its contribution to upgrading local tourism and its respect for the environment.
About the company
As Greece’s largest privately-owned hotel chain, Mitsis Group has been a tourism pioneer for 50 years now, making its own mark on Greece’s tourist industry, driven by a customer - centered philosophy and the promise of an unparalleled holiday experience.
With 24 hotels in our portfolio in Athens, Chalkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Piraeus and Santorini, we aspire to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for our clientele.
We bring to life enriching experiences for our guests, making the most of our unparalleled family touch and genuine Greek essence, always seeking to be flexible and adaptable to individual customer needs and the mindset of new generations.
Transforming each visitor into a special guest is the key to our success.
Mitsis Group has been awarded several prizes by local and international tour operators and travel organizations in recognition of the high quality of the services provided, its contribution to upgrading local tourism and its respect for the environment.