guest experience agent | parilio, a member of design hotels (season 2026) 2fca178242

Sep 14, 2026 · Marriott Bonvoy

Πάρος·Sep 14, 2026

ΠάροςOn SiteΤουρισμός / ΞενοδοχείαSeasonalFull Time

JOBILY AI SUMMARY

What you'll do

Deliver exceptional, personalized guest service that meets and exceeds expectations
Welcome guests and support the check-in process with relevant information
Anticipate guest needs and offer tailored recommendations and solutions
Handle guest feedback and special requests with professionalism and efficiency
Communicate guest preferences and requests clearly to other departments
Collaborate with Concierge, Housekeeping, Front Desk, and Reservations teams
Maintain knowledge of hotel services, promotions, and offerings
Support front desk operations including check-out and billing inquiries

Key requirements

2+ years' experience
Guest service excellence in 5-star or luxury hotel environments
Proficiency in PMS systems and Microsoft Office
Strong communication, complaint handling, and negotiation skills
Fluent English language proficiency
Team collaboration skills
Hospitality Management / Tourism

Benefits

Staff accommodation with Wi-Fi and air conditioning.
Half-board meal plan (Breakfast & Lunch).
Continuous training and development opportunities with career growth potential within Empiria Group and Marriott International properties worldwide.

About the job

The Guest Experience Agent is responsible for delivering a consistently high level of guest service and supporting front office operations to ensure a seamless and personalized guest experience. The role focuses on proactive guest engagement, effective communication, and timely resolution of guest…

Marriott Bonvoy

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