20188 field service technician
Oct 8, 2026 · Hemmersbach
What you'll do
- Provide daily local and remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot hardware, software and application issues
- Document troubleshooting steps in a ticketing system
- Provide daily support at customer locations across assigned regions
- Support customers with technical problems affecting their equipment
Key requirements
- Hardware, software and application troubleshooting
- OS, applications and hardware installation
- Desktop support
- Ticketing systems
- Technical customer support and inbound call handling
- Driving licence
Benefits
- Unlimited employment contract, onboarding and buddy programs, staff discounts, health/medical insurance, cafeteria, company events, and gym facilities.
About the job
Your skills - Experience in OS, Apps and H/W installation and troubleshooting depending on project products - Problem Solving - Driving licence - Customer Focus - Resilience - Analytical thinking Your tasks - Provide day to day local/remote desktop support - Handle inbound calls and answer…
About the company
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
About the company
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.