junior customer excellence officer
Sep 17, 2026 · Grant Thornton Greece
What you'll do
- Support Customer Excellence department functions
- Act as primary administrator for CRM systems, managing configurations and updates
- Manage user roles and permissions within CRM systems
- Maintain high-quality master data and oversee setup of CRM functionalities
- Onboard new users and provide training
- Support issue resolution for CRM users
- Ensure new CRM capabilities are effectively implemented
- Ensure data accuracy and compliance across platforms
- Support brand teams with ad-hoc data analysis and provide insights
- Collect data from agreed sources
Key requirements
- 1+ years' experience
- Experience with CRM systems and SAP capabilities
- Advanced Excel and MS Office skills
- Data analysis and ensuring data accuracy
- User training and support
- Customer centric mentality and advanced communication skills
- Problem solving and attention to detail
- Business Administration / Data Science
About the job
Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to…
About the company
Grant Thornton SA provides personalised assurance, tax and advisory services to listed entities, privately-held businesses and public sector businesses.
We are a member firm within Grant Thornton International, one of the world’s leading international organisations of independently owned and managed accounting and consulting firms. Clients of member and correspondent firms can access the knowledge and experience of more than 2500 partners in over 140 countries and consistently receive a distinctive, high quality and personalised service wherever they choose to do business.
About the company
Grant Thornton SA provides personalised assurance, tax and advisory services to listed entities, privately-held businesses and public sector businesses.
We are a member firm within Grant Thornton International, one of the world’s leading international organisations of independently owned and managed accounting and consulting firms. Clients of member and correspondent firms can access the knowledge and experience of more than 2500 partners in over 140 countries and consistently receive a distinctive, high quality and personalised service wherever they choose to do business.