rooms division manager - aulus lindos rhodes
Aug 5, 2026 · Domes Resorts
What you'll do
- Manage front office, housekeeping, guest relations, and back of the house departments
- Conduct spot checks of rooms to ensure standards are constantly met
- Control expenditures and budgets
- Ensure timely, efficient, and professional guest welcome and check-in by front office staff
- Oversee maintenance and configuration of the Opera system
- Monitor customer service levels using Guest Satisfaction Reports
- Collaborate with Guest Services, Reservations, Sales, and Housekeeping to exceed guest room requirements
- Ensure all employees adhere to 5-star grooming standards
- Lead and empower effective team working relationships
Key requirements
- Expertise in Opera system and property management software
- Skills in front office, housekeeping, and guest relations management
- Strong customer service monitoring abilities
- Budget control and organizational skills
- Excellent communication skills and English language proficiency
- Multitasking, stress management, and teamwork abilities
- General Education
Benefits
- Competitive Remuneration Package.
- Continuous Training & Development opportunities.
- Friendly Work environment.
About the job
We are looking for a highly energetic, results driven and experienced Rooms Division Manager to join our hospitality group, which is focused on offering a luxurious experience for our guests.
Some of the responsibilities you will be entrusted with:
Manage front office, housekeeping, guest relations departments and back of the house departments.
Conduct spot checking of rooms to ensure standards are cnstantly met.
Ensure control of expenditures as well as budgets set.
Ensure timely, efficient & professional welcome and check-in is provided by all front office colleagues.
Oversee the maintenance and configuration of the Opera system.
Monitor level of customer service (i.e. by analyzing the Guest Satisfaction Reports).
Work in partnership with Guest Services, Reservations, Sales & Housekeeping to ensure guests' needs are exceeded regarding room requirements.
Ensure all employees adhere to company 5* grooming standards.
Lead by example, empowering effective team working relationships.
Requirements
Useful to have:
High School diploma, general education degree or international equivalent required. College degree preferred.
Proven work experience as Rooms Divison in supervisory/management capacity in a luxury property required. Previous guest service and general computer experience preferred. Property Management Software experience preferred.
Language Skills: Excellent knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to listen to, read and/or write instructions, memos, short correspondences and messages. Second language preferred.
Expertise in Opera.
What you will bring:
Excellent communication and people skills.
Good organizational and multitasking abilities.
Successfully manage stress, anxiety, and pressure associated with tight deadlines, heavy workload, and hotel emergency situations.
Detail Orientation
A team player with a positive can-do attitude and a hands-on, results-driven approach
Must be able to manage multiple priorities in a fast-paced environment.
Benefits
You will benefit from:
Competitive Remuneration Package
Continuous Training & Development opportunities
Friendly Work environment
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.