concierge

Oct 7, 2026 · Conrad Athens The Ilisian

Αθήνα·Oct 7, 2026

ΑθήναOn SiteΤουρισμός / ΞενοδοχείαPermanentFull Time

JOBILY AI SUMMARY

What you'll do

Provide personalized recommendations and respond promptly to guest inquiries
Manage guest check-ins and check-outs with professionalism and hospitality
Coordinate and manage reservations for dining, attractions, transportation, and experiences
Maintain up-to-date knowledge of hotel amenities, local events, and Athens attractions
Fulfill special guest requests with urgency and courtesy
Build rapport with guests during arrival and departure and gather feedback
Collaborate with Head Concierge and team to optimize concierge operations
Stay informed about local events, festivals, and cultural happenings
Oversee inventory management of brochures, tickets, and guest resources
Adhere to Hilton and hotel operational standards fostering teamwork and service excellence

Key requirements

2+ years' experience
Customer service skills in a luxury hotel setting
Knowledge of Athens local attractions, restaurants, and transportation
Communication skills in Greek and English; multilingual proficiency is a plus
Proactive problem-solving and guest inquiry management
Interpersonal skills and professionalism with hospitality focus
Shift flexibility including weekends and holidays
Basic technology skills with hotel reservation and concierge systems

Benefits

At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated.
We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.

About the job

As a Concierge at Conrad Athens The Ilisian, you will be the ultimate source of local knowledge and assistance for our guests, providing them with a personalized and memorable experience. Your role is to engage with guests, anticipate their needs, and ensure their requests are executed with the…

Conrad Athens The Ilisian

Company Profile