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Intellectica is recruiting a Full Stack Engineer on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space. Based in Athens, Attiki, Greece and reporting directly to the Technical Project Manager, the successful candidate will join a fast-paced engineering team, contributing to the development of scalable WordPress-based platforms, custom web applications, and integrated digital solutions.Key activities and responsibilities of this role include:<ul><li>Design, build, and maintain scalable WordPress-based platforms, including custom themes and plugins, using object-oriented PHP and modern JavaScript (ES6+)</li><li>Create modular ACF field groups and Gutenberg blocks to support flexible content structures and reusable codebases that scale across multiple projects</li><li>Collaborate closely with the UI/UX design team to implement responsive, user-friendly interfaces and interactive elements</li><li>Support design-driven implementations and maintaining visual consistency</li><li>Continuously improve platform performance by refactoring code, applying caching strategies, and ensuring alignment with Core Web Vitals</li><li>Develop and integrate RESTful APIs to enable seamless communication with external services such as CRMs, payment gateways, and newsletter platforms</li><li>Build custom endpoints and support headless or hybrid architecture where needed</li><li>Configure and optimize MySQL databases to support high-traffic environments and complex content structures, applying performance tuning techniques and caching mechanisms to ensure fast and reliable data access</li><li>Contribute to CI/CD pipelines and manage staging environments, ensuring smooth and secure deployments through Git-based workflows</li><li>Perform routine updates and QA testing across WordPress core, themes, and plugins</li><li>Diagnose and resolve bugs in staging and production environments, and support site migrations, backups, and server configurations</li><li>Conduct code reviews, manage merge requests, and track issues efficiently</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field</li><li>Minimum of 3 years’ experience full-stack development, ideally within content-heavy or high-traffic environments</li><li>Strong proficiency in PHP (OOP) and JavaScript (ES6+)</li><li>Hands-on experience with WordPress development, including custom themes, plugins, ACF, and WP-CLI</li><li>Familiarity with Git-based workflows and build tools (e.g., Gulp, Webpack, Vite)</li><li>Solid understanding of MySQL, including performance tuning and complex query design</li><li>Experience with SCSS/SASS and frontend frameworks is considered a strong plus</li><li>Fluency in both English and Greek, written and verbal</li></ul>Core competencies of a successful candidate:<ul><li>Strong problem-solving and system optimization capabilities</li><li>Ability to collaborate effectively across technical and non-technical teams</li><li>High attention to detail and commitment to code quality</li><li>Proactive approach to innovation and architectural improvement</li><li>Continuous engagement with emerging technologies and industry trends</li><li>Ownership of deliverables and accountability in project execution</li></ul>The company offers:<ul><li>Hybrid or remote work option</li><li>Collaborate with high-profile clients across diverse industries</li><li>Join a collaborative, innovation-driven team in a growing PaaS environment</li><li>Professional development opportunities in the evolving AI landscape</li></ul>

Full Stack Engineer int-0395

We are seeking talented and experienced banking Solution Consultants to join our team in Athens, Greece. Job DescriptionThe Banking Solution Consultants should have experience in Retail and Corporate banking, spanning areas such as Wealth-Investment Management and Core Banking.They will interact effectively with Client executives, be a part of high performing, multidisciplinary delivery teams as well as large transformation programs. This role will serve as a trusted advisor focusing on the Agile transformation of the Banking Industry in Greece and EMEA regions. Responsibilities:<ul><li>Participate as a member of the Solutions implementation team in discovery sessions to understand client's business objectives and system needs</li><li>Collaboration with Solutions Architects to design solutions that best meet the client's requirements</li><li>Support clients through the implementation and go-live process and play key role in promoting solution adoption</li><li>Work closely with the Project Leader to manage assigned project responsibilities and keep the projects on schedule</li><li>Communicate progress and expectations, escalating issues to Project Leader for awareness and/or resolution</li><li>Participate in weekly Status Meetings with the Project Leader and Consulting Directors</li></ul> Requirements<ul><li>5+ years of experience in consulting and/or business analysis or systems integration programs</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Experience in the European Banking industry, including knowledge of regulatory and localization requirements</li><li>Strong general consulting skills including team facilitation and business case development</li><li>Analysis skills, process mapping, and business process redesigning</li><li>Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support</li></ul>PersonalBesides the professional qualifications of the candidates, we place great importance on personality profile. These include:<ul><li>Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary</li><li>Analytical Abilities, a goal-oriented work approach, high quality awareness, good team player</li><li>A high degree of initiative and flexibility</li><li>Willingness to travel across Europe for project engagements (6-8 weeks)</li></ul> What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package.</li><li>Health is the most important asset, so we have you secured with a health insurance plan from day one</li><li>We are excited about challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them with vouchers for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that helps us have fun and enjoy working to our team</li></ul>This is an excellent opportunity for a motivated professional to join a growing organization and make a positive impact on our business. If you are interested in this position, please apply now!

Banking Solution Consultant [BAT_01]

<ul><li>Respond promptly to requests from guests and other departments. </li><li>Fill cart with supplies and transport cart to assigned area. </li><li>Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. </li><li>Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. </li><li>Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. </li><li>Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. </li><li>Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).</li></ul><ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Housekeeper

<ul><li>Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards.</li><li>Answer questions on menu selections.</li><li>Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.</li><li>Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order.</li><li>Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day.</li><li>Complete closing duties, including restocking items, turning off lights, etc.</li><li>Present physical and accurate check to guest and process payment.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Hostess

As an IT Solution Architect you will be responsible for designing and implementing technology solutions to meet specific business needs.Main tasks:<ul><li>Meet with stakeholders to understand their business requirements and translate them into technical specifications.</li><li>Create architectural designs and blueprints for IT solutions, considering factors like scalability, security, performance, availability and cost-effectiveness.</li><li>Research and evaluate new technologies, frameworks, and tools to determine their suitability for the organization's needs.</li><li>Work closely with other members of the IT team, including developers, engineers, and project managers, to ensure that the solution aligns with overall objectives and standards.</li><li>Document architectural decisions, design patterns, and technical specifications for reference and future maintenance.</li><li>Communicate technical concepts and solutions effectively to non-technical stakeholders, including clients and business executives, to assist the business in meeting their business objectives including technology transformation and changes to service, process and/or operating models</li><li>Stay updated on industry trends, best practices, and emerging technologies relevant to the field of IT architecture.</li><li>Work with external vendors and service providers to integrate third-party solutions into the overall architecture.</li><li>Analyze the performance and design of deployed solutions and make recommendations for optimizations or improvements as needed.</li><li>Provide guidance, mentorship, and training to junior architects and other team members to help them develop their skills and expertise.</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor’s degree in the field of Information Technology</li><li>Experience in similar presales position or in Senior IT engineer role</li><li>Excellent knowledge and experience in designing and integrating IT solutions (Infrastructure Modernization, HCI, Virtualization, Data Protection, CyberResilience, Disaster Recovery Cloud migrations / Hybrid implementation on Azure etc)</li><li>Excellent knowledge of English (both written &amp; spoken)</li></ul>&nbsp;Preferred qualifications:<ul><li>Experience in response to public and private sector tenders</li><li>Experience in implementation or PoCs of similar integration solutions</li><li>Experience in Hybrid/Cloud solutions (Azure or AWS)</li><li>Relevant vendor certifications</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Good Presentation skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

IT Solutions Architect

Are you passionate about sports and fashion? Do you thrive in a dynamic, customer-focused environment? Percassi is seeking enthusiastic individuals to join our team as&nbsp;Visual Merchandisers&nbsp;(Part-time position) for our Nike Store in Athens (Mall of Athens).&nbsp;What You’ll Do:<ul><li>Be responsible for the store image ensuring that it is attractive and commercial</li><li>Apply the VM company standards and guidelines</li><li>Perform store changes in a fast and orderly manner</li><li>Secure a high level of styling and fashion inspiration in windows &amp; indoor</li><li>Communicate with the team about new products, merchandising changes and make suggestions regarding out-of-stock garments</li><li>Continuously report to the management team and support them in specific managerial store duties</li><li>Determine additional commercial opportunities in the store</li><li>Contribute to achieving and exceeding sales targets, celebrating victories as a team.</li></ul>What We’re Looking For:<ul><li>At least 1-year previous experience in visual merchandising principles applied in retail</li><li>Remain up to date with current fashion trends and styling techniques to anticipate customers’ needs</li><li>Possess customer centric approach with proven results creating a great customer experience in a VM role</li><li>Flexibility and Adaptability</li><li>Prioritization skills with orientation in detail</li><li>Ability to work in a fast-paced environment and handle multiple tasks, within strict deadlines and short notice</li><li>Strong communication skills, with excellent interpersonal skills and team spirit.</li><li>Good knowledge of Greek and English.</li><li>Good knowledge of Microsoft Office</li></ul>What We Offer:<ul><li>Training Programs:&nbsp;Embark on a journey of continuous growth with our initial training course and ongoing skill development sessions.</li><li>Career Advancement Opportunities:&nbsp;Seize the potential for career growth within our company.</li></ul>&nbsp;Ready to elevate your career? Apply now to and join a team committed to your growth and success!All applications will be treated with the strictest confidentiality.

VISUAL MERCHANDISER - NIKE ATHENS (3565)

You have the opportunity to join Coca-Cola HBC's transformative trade marketing journey, where we are launching a cutting-edge promotion management platform designed to revolutionize trade spending, market investments, and overall market impact.A Product Functional Lead for Trade Promotions Management product within Digital &amp; Technology Platforms Services (DTPS) acts as the key player in analyzing the business requirement, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver a digital product that meets business expectations. They ensure long term solution design stability, maintainability, compliance, &amp; data integrity according to the CCH landscape &amp; standards.YOUR NEW KEY RESPONSIBILITIES:<ul><li>Contribute to the product lifecycle together with the product manager from conception to retirement (Business, information, data, systems, financials, delivery &amp; maintenance). Help product manager in driving backlog prioritization and sprint objective definition</li><li>Collaborate with business and analyses requirements. Turn them into functional/technical specifications, including effort estimation.</li><li>Configuration and customization of the Product, achieved, in line with agreed architecture and, where needed, in collaboration with developers. Consistency of master data, transactional data ensured across systems in line with reporting needs</li><li>Integration across Products and between technology components conforms to best architecture practices and serves the business process needs</li><li>UI/UX solution aspects aligned with an expert/vendor, with product owner and Business stakeholders as well as Countries; A/B testing when appropriate</li><li>All product quality gates passed with demonstrated end-to-end quality engineering mindset; timely corrective actions carried out where applicable.</li><li>Regular and reliable releases to production achieved along best practices of DevSecOps, and with no business disruption.</li><li>Act as a role model, strive towards adding value and inspire all stakeholders to deliver beyond set objectives (agility &amp; speed).</li><li>Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goals.</li><li>Create a great working environment through a positive mind-set and can-do attitude in the project team</li><li>Team of product configuration experts engaged and delivering as per job ticket.</li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>University Degree in a relevant area</li><li>5+ years’ experience with SAP S4, SAP OPPS, Promo Management Tools like SAP TPM and Xtel, D365 CRM</li><li>Hands-on design, configuration, testing and go-live experience with SAP S4, SAP OPPS, Promo Management Tools like SAP TPM and Xtel following company security standards.</li><li>Technical understanding of how various components are working together (e.g. API connectivity, middleware, etc.); understanding of cloud applications.</li><li>At least 1 year of experience in leading teams from a technical perspective.</li><li>Awareness of various project management practices (waterfall, agile, hybrid) with working experience with Scaled Agile or similar frameworks being an advantage</li><li>FMCG Commercial business process awareness will be considered as an advantage</li><li>Proven ability to work in a multi-cultural environment.</li><li>Strong communication and influencing skills and English proficiency.</li></ul>ABOUT YOUR NEW TEAM:We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC – one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve.AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Product Configuration Lead - Promo

We are looking for a Site Reliability Engineer for RGM to join our dynamic team. The Site Reliability Engineer (SRE) for RGM Team is responsible for enhancing the reliability, performance, and scalability of products with RGM and Customer Data Exchange Platform. This role emphasizes proactive incident analysis, automation, observability, and collaboration with cross-functional teams to ensure seamless customer experiences. As an SRE, you will work closely with product team, DevSecOps, and support teams to implement best practices in operational excellence, automation, and incident management within a complex, multi-cloud environment.YOUR NEW KEY RESPONSIBILITIES:• Proactive Incident Analysis &amp; Operational Improvements:o Analyze incident patterns and trends to gain insights into recurring issues, collaborating with product teams to drive their resolution.o Proactively manage alerts, identify potential problems, and work with cross-functional teams to enhance reliability and performance.o Collaborate with product teams to prioritize operational user stories focused on reliability and performance improvements.o Document operational workflows, and troubleshooting guides to support knowledge sharing and team efficiency.• Complex Troubleshooting &amp; Problem Management:o Lead efforts to troubleshoot complex issues in collaboration with L3 and L4 support partners, ensuring swift resolution and minimal downtime.o Participate in crisis management and response, including on-call rotations, to address critical incidents impacting the different products.• Automation for Efficiency:o Identify automation opportunities across operational tasks to improve efficiency and reduce manual workload.o Collaborate with the cybersecurity team to integrate automated security enhancements into the products’ operations and infrastructure.• Observability and Monitoring:o Use insights from observability tools to optimize incident resolution times, improve product performance, and drive continuous improvement.• Cross-functional Collaboration:o Work closely with architects, DevOps, and engineering teams to improve product stability and reduce incidents through proactive solutions.o Engage with the Central SRE team, SIAM (Service &amp; Integration Management) manager, and the SRE Community of Practice to share best practices and leverage synergies.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.• 5+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability.• Hands-on experience with complex technology stacks: SAP S/4 (ideally with SAP BTP, Pricing) and/or Trade Promotion Management platforms (Xtel TPM preferred), system interfaces/APIs maintenance, EDI· Promo and revenue growth management processes understanding and experience, preferably in FMCG industry• Experience with automation and scripting (e.g., Python, PowerShell, or similar) for operational efficiency and incident response is an advantage.• Knowledge of CI/CD pipelines and DevOps practices to streamline deployments and automate recovery processes.• Strong problem-solving skills and the ability to work under pressure during incidents.• Excellent communication and collaboration skills, with the ability to coordinate across cross-functional teams.• Fluent in English, with strong written and verbal communication skills.ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Site Reliability Engineer - RGM

As Senior Manager, Developer Experience (DX) &amp; Community Enablement Engineer (Individual Contributor), you will be the developer-first advocate for our pip-installable AI Capabilities SDK. Your mission is to make the SDK intuitive, discoverable, and delightful to use, while enabling a thriving internal and external contribution ecosystem. You will design DX standards, build quickstarts, sample apps, and scaffolding tools, and lead community enablement programs that accelerate adoption and reduce friction.You will collaborate closely with:<ul><li>Embedded AI Architecture and Solution Design Teams to ensure SDK ergonomics align with real-world solution patterns.</li><li>AI Engineering for PI increments and integration of external technologies.</li><li>Digital Creation Centers and Forward Impact Teams (FITs) as primary consumers, capturing feedback to improve usability.</li><li>Technical Writers, DevOps, and Evaluation &amp; QA Engineers to ensure documentation, pipelines, and quality gates support a seamless developer experience.</li></ul>Why this Role MattersEven the most powerful SDK fails without great developer experience. This role ensures our AI capabilities are easy to adopt, extend, and contribute to, reducing bespoke engineering and accelerating time-to-first-success across the enterprise. By combining DX engineering with community enablement, you create a multiplier effect for innovation and reuse.ROLE RESPONSIBILITIES1) Developer Experience Architecture<ul><li>Define DX standards for SDK ergonomics: API clarity, naming conventions, error models, configuration patterns, and backward compatibility.</li><li>Build quickstarts, sample apps, and notebooks for common AI patterns (RAG pipelines, agent workflows, tool integration).</li><li>Develop cookiecutters/CLI scaffolds that prewire tests, telemetry, and guardrails for new modules or contributions.</li></ul>2) Documentation &amp; Discoverability<ul><li>Collaborate with Technical Writers to produce developer-focused guides, tutorials, and code recipes.</li><li>Ensure API docs are complete, searchable, and versioned; integrate doc generation into CI/CD pipelines.</li><li>Maintain pattern libraries and exemplars that show “when, why, and how” to use SDK components.</li></ul>3) Community Enablement &amp; Contribution Workflows<ul><li>Design and maintain open-source-style contribution workflows: feature branches, PR checks, mandatory tests/docs, and review guidelines.</li><li>Build tooling and templates for contributors to extend SDK modules safely and consistently.</li><li>Run enablement programs (brown bags, office hours, pattern showcases) to onboard internal teams and external contributors.</li></ul>4) Feedback Loops &amp; Continuous Improvement<ul><li>Capture DX feedback from Digital Creation Centers, FITs, and community contributors; prioritize improvements in APIs, docs, and tooling.</li><li>Partner with DevOps to streamline build/release ergonomics (artifact discoverability, changelogs, migration guides).</li><li>Collaborate with Evaluation &amp; QA Engineers to surface evaluation results in developer-friendly formats (dashboards, diffs vs. baselines).</li></ul>5) Advocacy &amp; Evangelism<ul><li>Act as the voice of the developer in design reviews; ensure APIs and workflows minimize friction and cognitive load.</li><li>Promote reuse and contribution culture across the enterprise; highlight exemplars and celebrate community impact.</li><li>Partner with AI Capability Architecture Lead to align DX priorities with capability roadmap and strategic goals.</li></ul>MEASURES OF SUCCESS<ul><li>DX quality: Positive developer feedback; reduced onboarding time; faster time-to-first-success.</li><li>Adoption &amp; reuse: Increased SDK usage across products; higher contribution rates from internal teams and community.</li><li>Documentation completeness: API docs and guides consistently meet standards; discoverability improved.</li><li>Contribution workflow efficiency: PR cycle times reduced; compliance with tests/docs near 100%.</li><li>Community engagement: Active participation in enablement programs; measurable impact on SDK evolution.</li></ul>QUALIFICATIONSBasic Qualifications<ul><li>7+ years in software engineering or developer experience roles, with strong focus on SDK/API usability and enablement.</li><li>Proficiency in Python and experience building developer-facing libraries (packaging, semantic versioning, backward compatibility).</li><li>Hands-on experience with DX tooling (cookiecutters, CLI scaffolds, doc generators like Sphinx or MkDocs).</li><li>Strong understanding of CI/CD pipelines, contribution workflows, and automated doc/test integration.</li><li>Excellent communication skills; ability to translate complex technical concepts into clear, actionable guidance.</li></ul>Preferred Qualifications<ul><li>Familiarity with GenAI/LLM ecosystems (RAG, agent frameworks, MCP adaptors) and their developer integration patterns.</li><li>Familiarity in designing and implementing Developer Experience (DX) evaluation frameworks</li><li>Experience running developer enablement programs and managing community contribution workflows.</li><li>Background in open-source practices and multi-language SDK delivery (Python primary; TypeScript/Java nice-to-have).</li><li>Exposure to observability and security-by-design principles for developer-facing libraries.</li><li>Comfortable collaborating across architecture, QA, DevOps, DX, platform, and product teams in matrixed organizations.</li></ul>

Senior Manager, Developer Experience & Community Enablement Engineer 4949160

We are looking for a diligent engineer to be based on-site across central Greece. Join our dynamic construction team who have built photovoltaic plants with a total capacity of more than 350 megawatts (MW). Do you think innovatively, are a team player and have a passionate for sustainability. Does that sound like you? Then apply now. We look forward to getting to know you.&nbsp; full time - limitedYour contribution to the energy transitionAs our Substation Construction Manager, you will be responsible for on-site management and construction of HV substation for solar PV EPC projects in Greece, including full responsibility for technical, environmental and safety compliance, cost, quality, schedule, stakeholders’ integration, logistics and security. Focus on quality management and control is paramount. This position is regarded as a hands-on, site based, skilled construction management role.&nbsp;You can look forward to the following tasks;<ul><li>Accountable for the successful on-site execution of HV substation for solar PV EPC projects from construction planning and establishment through commissioning, energization and handover</li><li>Formal construction management in accordance with company procedures &amp; processes, legislation, standards and industry best practice; including technical, cost, schedule, quality, and stakeholder aspects &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Substation Construction Manager will report to the Construction Site manager</li><li>Responsible for management and reporting on construction and commissioning progress (schedule, costs, risk, quality, SHE, compliance etc.) &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Adopt, implement, and improve where necessary the juwi construction management standards/ processes to minimize project risk and maximize performance</li><li>Ensure compliance with all specifications and requirements in accordance with drawings and specification associated with construction, quality, testing, commissioning, and handover</li><li>Responsible for achieving construction schedule and payment milestones, including preparation / compilation of all supporting documentation</li><li>Coordination and cooperation with relevant internal and external interfaces</li><li>Ensure full compliance with the QHSE regulations, legislation, standards, codes, and requirements in the Region</li><li>Responsible for handover to O&amp;M and/or the Owner via Construction Site manager</li></ul>Your energy is requiredYou impress us with these qualifications;<ul><li>Engineering degree (civil, mechanical or electrical), or relevant</li><li>Minimum of 5 years construction management experience in Electrical infrastructure projects with overall responsibility, 4 years of which gained managing large scale solar PV plants with the emphasis on grid connection (HV Substation) &nbsp;</li><li>Excellent communication skills, able to communicate at all levels both internally and externally (suppliers and customers)</li><li>A proven track record in successfully delivering projects on time, on budget, safely and compliant with technical &amp; quality requirements and relevant standards</li><li>Experience of working autonomously, as the position requires leadership, decision making and problem solving &nbsp;</li><li>Conversant with construction management tools (i.e. &nbsp;Project controls, scheduling, monitoring and document control), MS Project, MS Planner, MS Office, Autodesk BIM, Procore etc.</li><li>Demonstrable experience of construction cost, schedule, risk, technical and quality management, and quality control</li><li>Conversant with construction, environmental and safety requirements, and legislation</li><li>An understanding of standard contract forms and contract management</li><li>English and Greek: fluent speaker &nbsp;</li><li>Demonstrable ability to work in matrix organizations and to operate in a culturally diverse international environment</li><li>Team player with demonstrable leadership qualities</li><li>Must have experience in reading grid works standard drawings</li><li>Substation Platform construction – Earthworks</li><li>Earth grid installation including copper joints and earth tails experience</li><li>Yard stone and Kerb stone installation experience&nbsp;</li><li>Transformer plinth construction knowledge</li><li>Transformer bund wall and Oil dam installation knowledge</li><li>Experience on transformer slipway construction</li><li>Transformer rigging experience</li><li>Subsoil drainage installation experience</li><li>Earth resistivity and earth continuity tests knowledge</li><li>Construction of the equipment support foundations and earth tails installation experience</li><li>Equipment steel support installation</li><li>Experience in reading lattice tower assembly drawings</li><li>Primary equipment installation experience</li><li>Stringing of conductor experience and termination knowledge</li><li>Installation of control cables and protection cables experience</li><li>Control plant installation experience</li><li>Indoor switchgear installation experience</li><li>Experience on assembling and erection of gantries&nbsp;</li><li>Experienced and knowledge on installation of tubular bus bars, electrical equipment, earthing,&nbsp;</li><li>Be authorised or licensed to do HV switching, very experience on isolation protocols and usage of earth links and substation barricading principles</li><li>Knowledge and experience on overhead transmission lines will be an added advantage.</li><li>Lock Out Tag Out procedure in depth knowledge</li><li>Substation Work Permit System in depth knowledge&nbsp;</li><li>Control building construction experience including false floors and cable ladders installation knowledge</li><li>Logistics and material management experience</li><li>Quality management experience</li><li>In addition to the duties mentioned above, the job holder is required to carry out other duties that are in essence part of his area of activity, according to his knowledge and abilities.</li><li>National and international travel will be required in line with business requirements&nbsp;</li></ul>&nbsp;Desirable Attributes<ul><li>Any further language, German, French, Italian</li><li>Possess a strong drive and have sharp analytical and problem-solving skills</li><li>Result and detailed-orientated approach</li><li>Engineering and Design abilities</li><li>RTK Drone experience</li><li>IOS experience</li></ul>You have more to offer? We will gladly consider it. You don't meet all the requirements? No problem. We look forward to receiving your application.Your energy booster at JUWIAt JUWI, an inspiring working environment awaits you. Our flexible working conditions creates the space for you to integrate your work into your life:<ul><li>Company culture: a space for creativity and innovation</li><li>International teams: collaborating and communicating continuously with teams across the JUWI group fosters professional growth in a culturally diverse environment</li><li>Structured environment: benefit from well thought out processes and procedures within our ISO 9001:2015 certified matrix organization</li><li>Professional development: access to a wide range of opportunities for advancing your career</li><li>Smart working: working from home opportunities is part of our commitment to cultivating a healthy work-life balance</li><li>Health insurance: we've got your back! Our private health insurance plan covers you</li><li>Performance-based bonus: work toward your best performance, with your bonus also reflecting the region's performance</li></ul>

Substation Construction Manager (m/f/d) Trikala

Substation Construction Manager (m/f/d) Grevena

Intellectica is recruiting a highly skilled Test &amp; Integration Engineer on behalf of a leading defense software development and systems integration company headquartered in Athens, with a global presence. With more than 30 years of expertise in the defense and security sectors, the company specializes in Tactical Data Links and Interoperability Solutions, Mission and Command &amp; Control Systems, and Surveillance technologies. Based in Athens, Greece, the successful candidate will join agile teams responsible for delivering high-quality solutions to domestic and international customers, and will report to the company’s engineering management. Occasional travel may be required, with all travel expenses fully covered.Key activities and responsibilities of this role include:<ul><li>Analyzing task requirements and verifying software and system specifications for testability</li><li>Defining and implementing test plans and procedures to verify user stories, software features, and system behaviors</li><li>Executing test cases and performing exploratory testing, identifying and reporting defects and anomalies</li><li>Debugging issues, analyzing abnormal system behavior, and coordinating root cause resolution</li><li>Writing test documentation in accordance with the company’s Engineering Documentation Standards</li><li>Participating in formal reviews, verification and acceptance activities, and providing support during operational testing</li><li>Integrating software and hardware components and supporting on-site and factory acceptance testing</li><li>Supporting installation, check-out, warranty services, upgrades, and customer hotline assistance</li><li>Providing technical input to management on system performance and software development challenges</li><li>Contributing to team goals and offering support across functions when needed, beyond the direct scope of testing</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Electrical/Electronics Engineering, or a related field</li><li>Minimum of&nbsp;5 years&nbsp;of professional experience in software systems testing within a structured test environment</li><li>Solid understanding and hands-on experience with both Windows and Linux operating systems</li><li>Strong knowledge of computer networking concepts and protocols (e.g., TCP, UDP, ICMP)</li><li>Experience with system-level testing, including performance, memory, and processor resource validation</li><li>Ability to interpret technical specifications and define thorough and traceable test cases</li><li>Skilled in executing and debugging complex test scenarios</li><li>Ability and willingness to travel</li><li>Proficient in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills to engage effectively with internal and external stakeholders across all levels</li><li>Analytical mindset with a focus on data-driven decision-making and continuous improvement</li><li>Adaptability to thrive in a fast-paced, dynamic environment and effectively lead change initiatives</li></ul>Benefits offered for the role include:<ul><li>Gas expenses coverage</li><li>Meal vouchers (ticket restaurant)</li><li>Private health insurance from day one</li><li>Company-provided equipment (laptop and headphones)</li><li>Annual performance-based bonus</li><li>Continuous training in new technologies</li><li>Opportunities to work on large-scale, high-impact projects</li><li>Covered travel expenses when travel is required</li></ul>

Test and Integrations Engineer int-0335

The Enterprise Engineering &amp; Solution (EES) department within Network Engineering is responsible for designing and developing enterprise solutions integrated into the Vodafone network. Within this department, the Enterprise Connectivity Service Engineering team designs and delivers connectivity services such as MPLS Layer 3 VPN (Company Net), Internet Access, and B2B WiFi Hotspot solutionsMore specifically, as an Enterprise Fixed Services Engineer you will: • &nbsp; &nbsp;Manage the life cycle and service responsibility for the network infrastructure of our business Wi-Fi solution implemented in the German market. • &nbsp; &nbsp;Oversee the full lifecycle of projects, including feasibility studies, development, testing, acceptance, and implementation of network platforms, across all technology areas needed to deliver services to business customers. • &nbsp; &nbsp;Design and implement solutions that include both hardware and software components, ensuring their delivery to the markets. • &nbsp; &nbsp;Work closely with local market teams (Sales, VBTS, Product) to assess the network impact of new service requests. • &nbsp; &nbsp;Define project plans in agreement with all involved parties, including external stakeholders. You will outline detailed project activities and continuously monitor and track progress. • &nbsp; &nbsp;Conduct testing activities, including analysing technical requirements, developing test specifications, executing tests, creating test reports, identifying errors, and troubleshooting or resolving problems for enterprise services.Who you are• &nbsp; &nbsp;Hold a university degree in Computer Science, Telecommunications, or a related field. • &nbsp; &nbsp;At least 3 years’ experience in the IP Networks sector; experience in the Enterprise Segment and Access Networks is an advantage. • &nbsp; &nbsp;Possess a good understanding of broader technology aspects in telecommunications and ICT. • &nbsp; &nbsp;Demonstrate advanced knowledge of IP Network, Routing technologies and their protocols. • &nbsp; &nbsp;Experience in solution design as part of engineering tasks. • &nbsp; &nbsp;Knowledge of Nokia SR is an advantage. • &nbsp; &nbsp;Knowledge and experience with WiFi access points and tunnelling protocols • &nbsp; &nbsp;Understanding of security considerations and market solutions in this area. • &nbsp; &nbsp;Familiarity with inter-functional relationships between network elements. • &nbsp; &nbsp;Financial awareness and acumen. • &nbsp; &nbsp;Project Management certification is considered a plus. • &nbsp; &nbsp;Ability to work within virtual teams and interface with multinational clients. • &nbsp; &nbsp;Ability to autonomously identify problems and develop solutions • &nbsp; &nbsp;Good knowledge of overall network architecture (all domains). • &nbsp; &nbsp;Very good command of English. German language skills are welcome. What's in it for you• &nbsp; &nbsp;Award-winning work environment -certified #1 Top Employer in Greece • &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package • &nbsp; &nbsp;Private Health &amp; Medical Insurance&nbsp; • &nbsp; &nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad • &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love • &nbsp; &nbsp;Unlimited access to learning resources and trainings • &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp; • &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp; • &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services • &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp; • &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking • &nbsp; &nbsp;Special employee offers and discounts

Senior Enterprise Engineer

<ul><li>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. </li><li>Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. </li><li>They are empowered to move about their space and do what needs to be done. </li><li>Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Guest Experience Expert

<ul><li>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. </li><li>Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. </li><li>Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. </li><li>Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. </li><li>Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Chef de Partie

Assistant Waiter

<ul><li>Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. </li><li>Answer questions on menu selections. </li><li>Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. </li><li>Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. </li><li>Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. </li><li>Complete closing duties, including restocking items, turning off lights, etc. </li><li>Present physical and accurate check to guest and process payment.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. </li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. </li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. </li><li>Speak with others using clear and professional language. </li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. </li><li>Ensure adherence to quality expectations and standards. </li><li>Read and visually verify information in a variety of formats (e.g., small print). </li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. </li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. </li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. </li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Waiter/Waitress

We are looking for inspired professionals that will be part of highly skilled teams who design, develop, deploy, and support complex Information Systems for our customers. The job holders will have the opportunity to be exposed to a wide variety of technologies to develop a solid background in the field of applications development.Required skills:<ul><li>Bachelor or Master in Computer Science or Computer Engineering or another relevant field</li><li>5+ years of experience in developing web applications with React.js</li><li>5+ years of experience in developing web applications with Relational Database.</li><li>Proficiency in Git and version control best practices</li><li>Good knowledge of state management libraries like Zustand or Redux and Redux Toolkit</li><li>Knowledge and practical experience using modern testing tools (Jest / React Testing Library / Cypress)</li><li>Ability to write clean, well-tested, and well-documented code, following SOLID principles</li><li>Excellent teamwork, communication, analytical thinking, and problem-solving skills</li></ul>Optional requirements:<ul><li>2+ years of experience developing applications with TypeScript</li><li>2+ years of experience developing web applications with Next.js</li><li>Experience with API consumption using tools like Swagger</li><li>Familiarity with CI/CD pipelines and deployment processes</li></ul>What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package</li><li>Health is the most important asset, so we have you secured with a health insurance plan from day one</li><li>We are excited about challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them voucher for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working with our team.</li></ul>

Senior REACT Developer [FET_06]

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritize, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Customer Service Representative (German)

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritise, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

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