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At BestPrice we're on a mission to connect consumers, retailers and brands into a human-centric ecosystem. BestPrice.gr is processing more than 29 million products from 3.900+ merchants daily and it's being used by over 4 million users.As a Sysadmin - DevOps Engineer, you will be responsible for managing and optimizing the company's IT infrastructure, ensuring stability, security, and high performance. Additionally, you will play a key role in automating processes and developing solutions aligned with the DevOps model.Key Responsibilities<ul><li>Manage and maintain servers and networks</li><li>Automate processes in daily basis</li><li>Collaborate with development teams to implement CI/CD pipelines</li><li>Monitor and optimize systems using monitoring tools (e.g., Prometheus, Grafana)</li><li>Troubleshoot and resolve issues efficiently</li><li>Implement and manage security policies</li><li>Design and execute backup and disaster recovery strategies</li><li>Continuously improve infrastructure using innovative technologies and approaches</li></ul>Required Qualifications<ul><li>Proven experience as a System Administrator and/or DevOps Engineer</li><li>Strong knowledge of Linux/Unix and Windows operating systems</li><li>Proficiency in scripting languages (e.g., Bash, Python, or PowerShell)</li><li>Knowledge of containerization technologies (e.g., Docker)</li><li>Familiarity with monitoring systems</li><li>Solid understanding of networking protocols and tools (BIND, iptables, tcpdump)</li><li>Hands-on experience with CI/CD tools (Github CI/CD, Jenkins, etc.)</li><li>Familiar with orchestration tools like (Consul, Nomad)</li></ul>Preferred Qualifications<ul><li>Degree in Computer Science, Information Technology, or a related field</li><li>Knowledge of database systems (MySQL, replication etc.)</li><li>Experience with Google Workspace</li></ul>Skills<ul><li>Analytical thinking and problem-solving abilities</li><li>Ability to work under pressure</li><li>Teamwork and collaboration skills</li><li>Adaptability to new technologies</li></ul>Benefits<ul><li>Competitive salary package</li><li>Private Health Care insurance</li><li>Continuous training and professional development opportunities</li><li>Friendly and collaborative work environment</li></ul>

SysAdmin & DevOps Engineer

Our organization is seeking an experienced Microsoft&nbsp; Specialist to oversee and optimize its Microsoft ecosystem within a manufacturing environment. This role is responsible for managing Microsoft Intune (endpoint/device management) and Microsoft Entra ID (cloud identity and access management), ensuring that users and devices are secure, compliant, and efficiently managed.The specialist will also support a range of Microsoft 365 services (Teams, Office 365 applications, etc.), contribute to IT service management processes, and play a key role in driving digital transformation initiatives.This full-time position offers a hybrid work model, combining on-site presence at the production facilities with remote work flexibility. The role involves close collaboration with cross-functional teams to maintain a robust, highly available IT infrastructure that supports business operations.&nbsp;Key Responsibilities<ul><li>Intune Administration Manage and configure Microsoft Intune for enterprise device and application management. Responsibilities include setting up mobile device management (MDM) and mobile application management (MAM) policies, deploying software and updates, configuring Windows Autopilot for new devices, and enforcing compliance and security policies across endpoints</li><li>Microsoft 365 Services Support Maintain and support Microsoft 365 collaboration tools and services. Monitor and manage Microsoft Teams, SharePoint/OneDrive, Copilot for Microsoft 365, and other Office 365 products to ensure proper configuration and alignment with user needs. Troubleshoot issues related to Teams meetings, Exchange mail flow, or SharePoint access in collaboration with the Corporate IT team, and liaise with Microsoft support when necessary</li><li>Azure AD / Entra ID Management Demonstrate strong working knowledge of Azure Active Directory (Microsoft Entra ID), including user and group management in a hybrid environment, configuration of authentication methods (MFA, password policies), and administration of services such as conditional access, enterprise application registrations, and single sign-on</li><li>Power Platform &amp; Microsoft Fabric Integration Provide basic oversight and support for Microsoft Power Platform (Power Apps, Power Automate, Power BI) usage and integration. While not directly responsible for solution development, ensure the platform is enabled and governed according to organizational policies and best practices. Maintain a basic understanding of Microsoft SQL Server and Microsoft Fabric to support data-related initiatives and coordinate with the data and analytics team on infrastructure changes</li><li>ITSM &amp; Process Orientation Demonstrate experience with IT Service Management tools and processes, including incident management, request fulfillment and structured change management. Familiarity with ITIL best practices or certification is beneficial. Experience with service desk platforms such as ServiceNow or similar tools is a plus</li><li>Communication &amp; Documentation Exhibit excellent communication skills. Fluency in Greek is required to support local staff and document policies and procedures. Proficiency in English is necessary for reading technical documentation, understanding IT terminology, and communicating with global vendors. The ability to to communicate effectively with non-technical staff is essential. Strong writing skills are required for producing documentation and reports</li></ul>Knowledge, Qualifications and Experience<ul><li>Education A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly preferred. A solid foundational knowledge of computer systems, networks, and security is expected due to the critical nature of this role in a production environment</li><li>Manufacturing/Industry Experience Prior experience in a manufacturing or industrial environment is highly desirable. Experience in industries with high availability and resilient operational requirements is also beneficial</li><li>Microsoft Certifications Possession of relevant Microsoft certifications that demonstrate technical expertise is considered an asset</li><li>Additional Technical Skills Familiarity with on-premises Windows Server infrastructure (Active Directory Domain Services, Group Policy, etc.) and its integration with Entra ID in a hybrid setup. Experience with tools such as Microsoft Endpoint Configuration Manager (SCCM/MECM) is advantageous</li><li>Soft Skills Proven ability to work collaboratively within a team, a proactive approach to problem-solving, and a customer-focused mindset. The ability to manage priorities effectively in a dynamic environment is essential</li></ul>

MIDDLEWARE SPECIALIST

Η Creta Farms Τροφίμων μία από τις δυναμικότερες Εταιρείες στο χώρο των τροφίμων, ζητά να προσλάβει:IT SYSTEM ADMINISTRATOR (Code: CF_IT250)με έδρα, το&nbsp;ΚρυονέριΠεριγραφή Θέσης:Ο κατάλληλος υποψήφιος θα είναι υπεύθυνος για την εξασφάλιση της αδειάλειπτης λειτουργίας των υπολογιστικών συστημάτων, επίλυση τεχνικών θεμάτων, προβλήματα hardware, software. Διατήρηση υψηλού επιπέδου ασφάλειας δεδομένων και υποδομών. Να συμβάλλει στην βελτιστοποίηση των τεχνολογικών πόρων ώστε να υποστηρίζονται επιχειριασιακοί στόχοι.Με κυριότερες αρμοδιότητες:<ul><li>Διαχείριση συστήματος και δικτύου.</li><li>Εγκατάσταση και συντήρηση των Servers.</li><li>Εφαρμογή πολιτικών ασφαλείας. Αντιμετώπιση περιστατικών ασφαλείας.(Cyber attack)</li><li>Αντιμετώπιση καθημερινών τεχνικών προβλημάτων.</li><li>Εκπαίδευση προσωπικού σε χρήση συστημάτων και εργαλειών.</li><li>Παρακολούθηση απόδοσης συστημάτων. Αναβάθμιση software και hardware</li></ul>Απαραίτητα προσόντα :<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ πληροφορικής</li><li>Προϋπηρεσία σε αντίστοιχη θέση 4+ έτη</li><li>Πολύ καλή γνώση προγραμμάτων MS Office 365</li><li>Καλή γνώση ERP ή και προγράμματος διαχείρισης αποθήκης WMS (η γνώση ABERON θα θεωρηθεί πρόσθετο προσόν)</li><li>Microsoft Certified, Cisco (επιθυμητά)</li><li>Ικανότητες οργάνωσης και τήρησης χρονοδιαγραμμάτων</li><li>Αναλυτική σκέψη, γρήγορη επίλυση προβλημάτων</li><li>Οργάνωση και διαχείριση χρόνου</li><li>Ικανότητα επικοινωνίας με μη τεχνικούς χρήστες</li></ul>Η Εταιρεία προσφέρει:<ul><li>Σύγχρονο &amp; δυναμικό εργασιακό περιβάλλον</li><li>Συνεχή υποστήριξη, ανάπτυξη και εκπαίδευση</li><li>Πακέτο αποδοχών βασισμένο στις ανάγκες της θέσης</li></ul>

IT SYSTEM ADMINISTRATOR (Code: CF_IT250)

As a Cloud Engineer in our team, you will take a key role in managing cloud solutions within the dynamic gaming industry!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure and AWS.</li><li>Monitor and optimize cloud infrastructure performance.</li><li>Ensure security and compliance in line with industry’s best practices.</li><li>Collaborate with other teams for cloud service integration into enterprise applications.</li><li>Troubleshoot issues and contribute to cost optimization initiatives.</li><li>Note: Networking is handled by a dedicated team; only basic understanding is required for collaboration.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>2–3 years of IT-related experience.</li><li>Azure and AWS certifications (e.g., AZ-104, AZ-305, AWS Solutions Architect Associate).</li><li>Hands-on experience with Azure and AWS services.</li><li>Strong knowledge of computers, storage, and security services.</li><li>Familiarity with automation tools (Terraform, Ansible, ARM templates, CloudFormation).</li><li>Good understanding of Windows administration.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us<ul><li>💸 A competitive compensation package combined with additional benefits.</li><li>💻 Hybrid working model.</li><li>🏥 Private Insurance for you and your family.</li><li>🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.</li><li>📚 An extensive training program upon induction and throughout employment.</li><li>🚀 Exceptional opportunities to learn and develop in a multinational environment.</li><li>🌎 Prospects for professional growth both locally and globally.</li></ul>

Cloud Engineer

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team!Product Development at Betsson GroupOur Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.&nbsp;A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li><li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li><li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>&nbsp;You’re good at<ul><li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li><li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li><li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li><li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li><li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li><li>Proven experience in building scalable and distributed database infrastructure.</li><li>Skill in version control to manage code changes effectively.</li><li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li><li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li><li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li><li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li><li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li><li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li><li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li></ul>&nbsp;Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;&nbsp;

Platform Database Engineer – Infra

Θέση εργασίας: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IT Support AgentRef: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HH/ HOTEL/ITSΤοποθεσία: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Νότια ΡόδοςΕταιρεία: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONΣχετικά με εμάς:Στην H Hotels Collection λειτουργούμε με καινοτομία και αποφασιστικότητα, στηρίζουμε τους ανθρώπους μας, τις τοπικές κοινωνίες και το περιβάλλον. Το πάθος μας είναι να εξελισσόμαστε, να διαμορφώνουμε πρότυπα και να ξεπερνάμε τον εαυτό μας, δημιουργώντας μοναδικές εμπειρίες και σχέσεις. Εγκαθιδρύουμε σχέσεις ασφάλειας και αξιοπιστίας με όλους, προάγουμε την αυθεντικότητα, λειτουργούμε με ειλικρίνεια και θεμελιώνουμε σχέσεις εμπιστοσύνης πάνω στις οποίες κτίζουμε το μέλλον και την ανάπτυξή μας.Περιγραφή εργασίας:Αναζητούμε έναν IT Support Agent για να ενταχθεί στην ομάδα μας. Ο κατάλληλος υποψήφιος θα είναι υπεύθυνος για την παροχή τεχνικής υποστήριξης στους χρήστες, την επίλυση προβλημάτων λογισμικού και υλισμικού, καθώς και τη διασφάλιση της ομαλής λειτουργίας των συστημάτων μαςΒασικές αρμοδιότητες:<ul><li>Παρέχει τεχνική υποστήριξη στους χρήστες όσον αφορά τους υπολογιστές, εκτυπωτές κ.λπ.</li><li>&nbsp;Διεξάγει τακτικούς ελέγχους συστημάτων.</li><li>Εγκαθιστά και ελέγχει τις λειτουργίες hardware &amp; software.</li><li>&nbsp;Παρέχει πρωτοβάθμια υποστήριξη στις ξενοδοχειακές εφαρμογές όπως συστήματα. PMS και ERP, σε εταιρικές εφαρμογές όπως websites, mobile applications, σε εμπορικές εφαρμογές και συστήματα access control, surveillance, ήχου, εικόνας και ενέργειας.</li><li>&nbsp;Eφαρμόζει τα νέα IT Projects.</li><li>Ακολουθεί τα πρότυπα συμμόρφωσης με το GDPR.</li><li>&nbsp;Διαχειρίζεται έγγραφα και τεχνικές προδιαγραφές και εσωτερικές διαδικασίες.</li></ul>Προσόντα:<ul><li>&nbsp;Πτυχίο ΙΕΚ / ΤΕΙ Κατεύθυνσης Πληροφορικής.</li><li>Τουλάχιστον 1 έτος προϋπηρεσία σε αντίστοιχη θέση.</li><li>Καλή γνώση τεχνολογιών Microsoft (Office, Server, Exchange, Windows).</li><li>Καλή γνώση ξενοδοχειακών προγραμμάτων (POS, PMS).</li><li>Πολύ καλή γνώση Αγγλικών (προφορική και γραπτή).</li><li>Καλή γνώση της ασφάλειας στο διαδίκτυο και των αρχών απορρήτου δεδομένων.</li></ul>Δεξιότητες και εμπειρία:<ul><li>&nbsp;Δεξιότητες διάγνωσης και επίλυσης προβλημάτων.</li><li>Οργανωτικές και επικοινωνιακές δεξιότητες.</li><li>&nbsp;Ικανότητα να διαχειρίζεται το χρόνο του αποτελεσματικά και να θέτει προτεραιότητες.</li><li>Πελατοκεντρική αντίληψη.</li><li>Ευελιξία &amp; προσαρμοστικότητα..</li></ul>&nbsp;Στο πλαίσιο της παραπάνω θέσης, η εταιρία προσφέρει:<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών.</li><li>&nbsp; Διαμονή (για κατοίκους εκτός περιοχής).</li><li>&nbsp;Ευκαιρίες επαγγελματικής εξέλιξης σε έναν συνεχώς αναπτυσσόμενο Όμιλο.</li><li>&nbsp;Θετικό και υποστηρικτικό περιβάλλον εργασίας σε έναν οργανισμό που σέβεται τους ανθρώπους του, το περιβάλλον και τις τοπικές κοινωνίες.</li></ul>&nbsp;Για όλες τις αιτήσεις και τα στοιχεία που θα υποβληθούν, θα τηρηθεί απόλυτη εμπιστευτικότητα.

IT Support Agent

As a Supply Chain Specialist at Bally’s Intralot, you'll play a key role in ensuring efficient procurement processes and optimizing costs across the Group. You'll be responsible for:• Participating in vendor negotiations, assisting in securing competitive pricing and favorable terms, and identifying new suppliers.• Conducting market research and supplier benchmarking to support sourcing decisions.• Coordinating procurement activities with internal stakeholders across different departments.• Monitoring purchase orders, invoices, and delivery timelines to ensure smooth operations.• Tracking procurement KPIs such as cost savings, supplier performance, and lead times.• Contributing to the development and execution of procurement strategies to maximize efficiency and achieve cost savings within assigned spend categories.• Preparing and delivering management reports, including spend analysis, supplier performance, budgeting insights, and cost-saving initiatives.• Supporting the procurement and management of additional indirect services and spend areas, such as Outsourced Services, Logistics, Fleet &amp; Asset Management, Telecom, and Facilities, based on evolving business requirements.Job requirementsWhat Will You Bring:• Bachelor’s degree in Supply Chain, Business Administration, or a related field.• 2–5 years of experience in procurement, supply chain, logistics, or vendor management.• Strong analytical and organizational skills with great attention to detail.• Experience working with ERP systems; SAP experience is considered a plus.• Excellent communication and stakeholder management skills.• Very good command of English, both written and spoken.• Proven hands-on experience in managing international shipments and cross-border transportation, including customs clearance procedures for imports and exports across multiple countries and transportation modes (road, air, and sea), while ensuring compliance with international trade regulations.Why Join Us:💸 A competitive compensation package combined with additional benefits.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Supply Chain Specialist

As a Senior Cloud Engineer in our Enterprise IT team, you will take a key role in managing cloud and enterprise IT solutions!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure.</li><li>Support Microsoft 365 (M365) services as part of enterprise IT operations.</li><li>Collaborate with IT Infrastructure teams to integrate cloud services into enterprise applications.</li><li>Monitor and optimize cloud and IT infrastructure performance.</li><li>Administer and optimize Jira for project and task management across IT teams.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>5+ years of IT-related experience, with strong hands-on experience in cloud and enterprise IT.</li><li>Azure certifications (e.g., AZ-104, AZ-305) and hands-on experience with Azure services.</li><li>Familiarity with Microsoft 365 (M365) services and strong knowledge of IT infrastructure: computers, storage, and security services.</li><li>Experience with automation tools (Terraform, Ansible).</li><li>Proven experience as a Jira Administrator or advanced user.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cloud Engineer

The ServiceNow ITOM Engineer is responsible for designing, implementing, and optimizing IT Operations Management (ITOM) solutions within the ServiceNow platform, ensuring seamless integration with Azure cloud and on-premise infrastructure. This role focuses on improving service visibility, automation, and operational efficiency by leveraging Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management capabilities.The ITOM Engineer collaborates with stakeholders, platform architects, and IT operations teams to enhance Configuration Management Database (CMDB) accuracy, automate IT operations, and drive service reliability improvements. This position reports to the ServiceNow Technical Lead and plays a critical role in advancing ITOM capabilities to support enterprise IT and cloud strategies.YOUR KEY RESPONSIBILITIES:ITOM Solution Design &amp; Implementation• Configure and implement ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.• Design and maintain an accurate and high-quality CMDB, ensuring proper data integrity and relationship mapping.• Integrate Azure cloud services (e.g., Azure VMs, Storage, Networking) with ServiceNow ITOM for real-time visibility and automation.• Develop event correlation and monitoring solutions using ServiceNow Event Management, integrating with tools like Azure Monitor, Dynatrace, and other observability platforms.• Implement Orchestration workflows to automate IT operations tasks, reducing manual efforts and improving operational efficiency.Technical Expertise &amp; Troubleshooting• Analyze business and IT requirements, translating them into scalable ITOM solutions.• Troubleshoot and resolve issues related to ITOM configurations, integrations, and CMDB.• Ensure adherence to ServiceNow best practices, security standards, and compliance requirements.• Optimize Service Mapping and Discovery schedules for performance and accuracy.Collaboration &amp; Stakeholder Engagement• Work closely with infrastructure, cloud, and application teams to ensure seamless integration between ServiceNow ITOM and Azure cloud.• Provide technical guidance and expertise to support teams using ServiceNow ITOM solutions.• Assist service owners and ITSM teams in leveraging ITOM insights for improved incident, problem, and change management.Continuous Improvement &amp; Innovation• Stay updated with ServiceNow releases, Azure cloud advancements, and ITOM best practices to continuously enhance the platform.• Identify and implement automation opportunities to improve service reliability and reduce manual intervention.• Contribute to ServiceNow platform governance, ensuring ITOM aligns with enterprise architecture and business objectives.Documentation &amp; Knowledge Sharing• Maintain technical documentation, including CMDB models, ITOM configurations, workflows, and integration details.• Conduct training sessions and knowledge sharing to enhance ITOM awareness across IT teams.• Support audits and compliance activities, ensuring proper documentation of ITOM processes.ARE THESE YOUR SECRET INGREDIENTS?• University Degree in computer science or equivalent.• 3-5 years of experience in ServiceNow ITOM implementation and configuration.• Hands-on experience with ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.• Strong understanding of Azure cloud services and their integration with ServiceNow ITOM.• Proficiency in networking concepts, including IP addressing, DNS, firewalls, and load balancers.• Experience with Windows and Linux system administration.• Knowledge of SQL and database technologies for data processing within ServiceNow.• Proficiency in scripting languages such as JavaScript, PowerShell, Python, or Bash for automation.• Fluent English communication skills (verbal and written), with the ability to interact with stakeholders.• Certified System Administrator (CSA) and ITOM Implementation Specialist certifications.• Experience working in enterprise environments, with exposure to multi-cloud architectures.• Understanding of CMDB data models, relationship mapping, and best practices.• Experience integrating ServiceNow with Azure Monitor, Dynatrace, or other observability tools.• Familiarity with ITIL processes, particularly Incident, Problem, and Change Management.• Exposure to automation frameworks for cloud and IT operations.

ServiceNow ITOM Engineer

SCYTALYS&nbsp;is a leading software development and system integration company, operating internationally with its main offices in Athens. The company counts more than 30 years of operation in the Defense and Security sectors, where it specializes in the specification, design, development, integration, installation, testing and follow-on support of:<ul><li>Tactical Data Links and Interoperability Solutions</li><li>Mission and Command &amp; Control Systems</li><li>Surveillance solutions</li></ul>&nbsp;SCYTALYS&nbsp;is currently looking for a skilled&nbsp;Senior&nbsp;Software Engineer&nbsp;passionate about their field of work.&nbsp;(Responsibilities) About the role / What you can expect:&nbsp;<ul><li>Perform detailed analyses of task(s) requirements</li><li>Write software development documents in accordance with the Company’s Engineering Documentation Standards</li><li>Code software in accordance with the Company’s Software Development and Coding Standards</li><li>Test and debug software (standalone test environment) with predefined test cases and verify predicted performance, memory, processor, and other requirements identified as requirements for the software</li><li>Integrate software (Company designed and purchased) with other software to form a complete system or enhance system capabilities and performance</li><li>Support test teams through the system integration and acceptance test phases</li><li>Advise Company management regarding perceived and/or recognized problems with performance of designed software and/or system development</li><li>Support installation and check-out on-site and hotline service or warranty/upgrade works at the installed systems</li><li>Should the need arise, work towards your team’s goals carrying out tasks that may befall outside your field of expertise as best as you can</li></ul>&nbsp;Required Skills:&nbsp;<ul><li>BSc or equivalent in Computer Science or Electrical/Electronics Engineering or related field</li><li>Software programming skills in&nbsp;Java 8 and Java 11 (C/C++ knowledge desirable)</li><li>At least 3 years of professional experience in systems programming and the development of native applications using Java 8 or 11, Java Swing GUI development and good understanding of TCP/IP, UDP/IP networking.</li><li>Ability to read technical specifications, identify requirements, and provide software design to satisfy these requirements</li><li>Ability to work on Windows and Linux systems and perform basic administration / automation tasks (e.g., shell scripting to create / debug installation and configuration scripts etc.)</li><li>Good knowledge of Computer networking concepts and devices</li><li>Solid understanding of XML and JSON</li><li>Good knowledge of SQL, and experience with RDBMSs (SQLite, PostgreSQL) and NoSQL databases (Redis)</li><li>Application compile, debugging, profiling, and optimization</li><li>Good interpersonal skills to work effectively within a team</li></ul>&nbsp;We offer:<ul><li>Competitive remuneration package</li><li>Ticket vouchers</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

Senior Software Engineer

About the Role: At KAFKAS, Building Technology Solutions are about enabling smarter, safer and more efficient buildings through reliable electrical, automation, connectivity and protection solutions.We are looking for an Assistant Product Manager – Building Technology Solutions to join our Buying team and support the development and commercial performance of product categories related to building automation, UPS, DIN rail components, electrical panels, access control, security, fire detection and structured cabling.This is a great opportunity for a professional with analytical thinking, commercial mindset, and interest in smart building technologies, who wants to grow in product management and develop expertise in building infrastructure and technology solutions.Key Responsibilities:<ul><li>Support Product Managers in the daily monitoring and development of building technology &nbsp;product categories.</li><li>Analyze sales, pricing, stock and market data to identify trends, opportunities and areas for improvement</li><li>Assist in product portfolio management, including product updates, new product launches and category performance tracking</li><li>Participate in pricing, margin and commercial actions through data preparation and analysis</li><li>Collaborate with suppliers and internal stakeholders to collect product information, technical specifications and commercial updates</li><li>Work closely with Demand Planning, Sales, Marketing and other teams to strengthen product availability, promotional actions and category performance</li><li>Prepare reports, presentations and product-related material to enable business decisions and internal communication</li><li>Gradually develop solid understanding of the category, its products and market dynamics, while gradually taking on increased responsibilities.</li></ul>What We’re Looking For:<ul><li>1–2 years of experience in product management, category management, procurement, sales support, marketing, business analysis or a related commercial role</li><li>Bachelor’s degree in Business Administration, Marketing, Economics, Engineering, Electrical Engineering or a related field</li><li>Interest in building technology solutions, smart building systems, electrical equipment, technical products or B2B commercial environments</li><li>Very good knowledge of Microsoft Excel and ability to work with data in a structured way</li><li>Very good command of English, both written and spoken</li><li>Analytical thinking, attention to detail and problem-solving mindset</li><li>Strong communication and collaboration skills, with the ability to work effectively with different teams.</li><li>Commercial perception, curiosity and willingness to learn</li><li>Knowledge of Power BI, SAP, CRM or previous experience in the lighting/electrical equipment market will be considered an asset.</li></ul>What to Expect from Us:<ul><li>Competitive salary &amp; benefits package</li><li>Work in an award-winning company (Best Workplace in Greece for 12 years)</li><li>Be part of an organization leading global industry trends</li><li>Career growth and learning opportunities in a dynamic environment.</li></ul>

Assistant Product Manager – Building Technology Solutions

Our team is looking for a&nbsp;motivated&nbsp;and&nbsp;experienced IT Transition PM&nbsp;in&nbsp;Athens&nbsp;to&nbsp;support our client on a European institution project.As an IT Service Transition Manager, you will play a key role in leading the controlled, compliant, and low-risk transition of services into and out of the client’s delivery model. You will coordinate complex transition activities across multiple stakeholders, ensuring operational continuity, service readiness, and successful knowledge transfer without disruption to business operations.You will work closely with internal teams, suppliers, incumbent providers, and client stakeholders to ensure services are transitioned efficiently, transparently, and in line with governance and operational requirementsYour role:<ul><li>Lead end-to-end service transition activities, including transition planning, mobilization, onboarding, operational readiness, and service handover.</li><li>Own and maintain the Transition Plan, including scope, milestones, deliverables, dependencies, assumptions, resource planning, and acceptance criteria.</li><li>Establish and manage transition governance, including reporting cadence, stakeholder reviews, escalation management, workshops, checkpoints, and decision forums.</li><li>Coordinate transition-in and transition-out activities across multiple teams, suppliers, and stakeholders in complex multi-vendor environments.</li><li>Ensure operational readiness through validation of processes, tooling, support models, SLAs, KPIs, reporting mechanisms, and service acceptance criteria.</li><li>Drive knowledge transfer activities, including documentation quality assurance, runbooks, inventories, shadowing/reverse-shadowing sessions, and formal sign-offs.</li><li>Identify and manage transition risks, issues, dependencies, and change impacts, ensuring mitigation plans are implemented and tracked.</li><li>Support service stabilization and hypercare activities following go-live or handover phases.</li><li>Ensure compliance with governance, security, contractual, and operational requirements throughout the transition lifecycle.&nbsp;</li></ul>Your profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business Administration, Engineering, or related field (or equivalent experience).</li><li>8-10 years of experience managing complex IT service transitions, mobilizations, or transformation programs within large enterprise, regulated, or governance-driven environments.</li><li>Strong experience in transition-in, transition-out, operational readiness, and knowledge transfer management.</li><li>Experience coordinating multiple stakeholders, suppliers, incumbent providers, and cross-functional teams in international or multi-vendor environments.</li><li>Solid understanding of IT service management principles, operational governance, and managed services delivery models.</li><li>Strong capability in risk, issue, dependency, compliance, and change management.</li><li>Experience defining and managing transition governance structures, reporting mechanisms, and service acceptance processes.</li><li>Excellent stakeholder management, communication, facilitation, and organizational skills.</li><li>Relevant certifications or methodologies such as PMP, PRINCE2, MSP, and/or ITIL are highly valued.</li><li>Experience working within international organizations is considered a strong advantage.</li><li>Fluent in English (written and spoken).</li></ul>

IT Project Manager - Transition Projects

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for an IT Ops Support Team Lead to play a key role in our IT Operations Support Team. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.&nbsp;Sounds great, what will I be doing? 🤔As our IT Ops Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU &amp; APAC region. The IT Operations team is responsible for delivering all the technologies required for GWI staff to deliver our products to clients. A few things you’ll be responsible for:&nbsp;👉 Leading comprehensive hardware and software management, from procurement to support, always with an eye towards efficiency.👉 Mentoring, and supporting the Ops Support team to foster high performance and continuous development. This role is considered player-coach; you will be required to support on an as-needed basis.👉 Building strong relationships throughout the organization, ensuring IT Operations is always seen as a trusted and reliable partner.👉 Coordinating day-to-day activities and allocating resources to ensure prompt, high-quality IT support. 👉 Leading a team of 2, with a primary remit to ensure IT operations continue smoothly both locally and globally.It’s also fun; shaking things up is what working for GWI is all about. You’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment.&nbsp;What do I need to bring with me? 🧳You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for in you:👉 Experience with cybersecurity tools and best practices, including next-generation antivirus, endpoint protection, DLP solutions, and disk encryption, SSO and MFA.👉 Familiarity with supporting multiple OS versions, including MacOS, iOS, Windows, Android etc.👉 Strong experience with configuring and supporting Identity Management Platforms such as Okta, OneLogin, Jumpcloud etc. Okta experience preferred.👉&nbsp;Deep technical proficiency in Google Workspace administration, security policy enforcement, and managing critical integrations with third-party tools, including Slack for organizational communication workflows, demonstrated through certifications, portfolio, or practical experience.👉 Strong experience automating repetitive tasks either through scripting or agentic flows.👉 Proven experience with Endpoint Management platforms like Jamf, Kandji.👉 A collaborative mindset and willingness to contribute to team culture and shared goals while maintaining a proactive working style.👉 Suitable qualifications or certifications such as A+, Network+, ITIL, Google Workspace Administraton etc preferred.&nbsp;Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they’re a big part of what we’re looking for in you.&nbsp;What’s in it for me? 🎁At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes:🌴 Time to recharge – 25 days’ annual leave, plus office closures over the holidays.🧘 Health &amp; wellbeing – Health cash plan, enhanced family benefits, carer days, and mental health support.💸 Financial benefits – Competitive salary, reward and recognition programs, and payroll giving options, plus a phone contract.💪 Career growth – Accredited learning, leadership development, and global career mobility.🌎 Community &amp; impact – DE&amp;I initiatives, volunteering opportunities, donation matching, and payroll giving.&nbsp;

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