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The System Administrator Lead will support and manage core systems, networks, and cloud services while helping improve reliability, security, and scalability. This role is a perfect match for someone with solid hands-on experience who is ready to take more ownership of systems and projects. The position will report to the ICT Supervisor. #YourRole in more detail&nbsp; ✅Administer and support Windows servers and enterprise applications.✅Manage identity, access, and security controls (Active Directory, Azure AD, SSO, MFA).✅Monitor and maintain network components, including switches, firewalls, and VPNs.✅Support virtualization environments (Hyper-V) and assist in capacity planning.✅Maintain backups, patching schedules, and system security practices.✅Troubleshoot and escalate when needed.✅Assist with cloud service management (Azure, O365).✅Document configurations and contribute to process improvements.✅Provide Tier 2/3 support and mentor junior team members when appropriate. What will you bring: ✅3–5 years of experience in system administration or a related IT role.✅Experience with Windows server administration.✅Solid working knowledge of networking concepts (DNS, DHCP, TCP/IP, VPN).✅Hands-on experience with virtualization environments.✅Familiarity with cloud platforms and identity management.✅Strong troubleshooting and diagnostic skills.✅Ability to independently manage tasks and small projects.The following will be highly appreciated:✅Relevant certifications (Microsoft, Cisco, etc.).✅Experience with scripting (PowerShell).✅Exposure to monitoring systems and configuration automation tools.✅Knowledge of IT security principles and best practices.&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;💸Competitive salary package and bonus scheme&nbsp;👩‍⚕️ Health and life insurance for you and your family&nbsp;🏝️ Flexible working model (hybrid model) and home equipment benefits&nbsp;🏢 Modern facilities, onsite occupational doctor, and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile, and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!&nbsp;⭐ Clear career paths and a developmental 360° feedback framework&nbsp;💰 Employee or Group product and services referral bonuses&nbsp;🎉 Financially supporting employees’ post-graduation studies, marriages, and newborns&nbsp;🛒 Discounts on our organization’s products and services&nbsp;🏃‍♀️ A variety of company activities and family perks&nbsp;&nbsp;

Systems Administration Lead

Epsilon Net,&nbsp;the Largest Group of Business Software in Greece&nbsp;with a full portfolio of specialized services and software solutions, offers you:Career Growth&nbsp;– Join a team where you can develop, learn, and evolve. Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence. Top Clients &amp; Technology&nbsp;– Work with the best professionals in the development sector and cutting-edge tools. 🟪Your Role As a Database Administrator, you will be responsible for managing and optimizing database infrastructures, tuning databases and queries, enforcing security and access controls, and ensuring high availability and reliability across all database environments.🟩&nbsp;Your Mission<ul><li>Install, configure and maintain database systems (SQL Server).</li><li>Install, upgrade and maintain the performance of database applications.</li><li>Manage user access, security policies, and permissions.</li><li>Troubleshoot database issues and provide timely solutions.</li><li>Collaborate with development and infrastructure teams to support ongoing projects.</li><li>Create and maintain documentation for database processes and procedures.</li></ul>🟨&nbsp;What You Offer<ul><li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li><li>Proven experience as a DBA or in a similar role.</li><li>Strong knowledge of SQL and database management systems (e.g., MySQL, PostgreSQL, SQL Server, Oracle).</li><li>Advanced knowledge of database security, backup and recovery, and performance monitoring standards.</li><li>Strong organizational skills and attention to detail.</li><li>Exceptional problem-solving and analytical skills.</li></ul>🟫&nbsp;What We Offer 💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Database Administrator

As a Senior Database Administrator (DBA), you will be leading the&nbsp; database management strategies, ensuring exceptional levels of performance and security. Your focus will be on providing technical direction and spearheading the development of advanced solutions.&nbsp;Your Responsibilities:<ul><li>Guiding the Way: Utilize your expertise to guide our team towards effective database management strategies that align with our company's goals and values.</li><li>Managing Databases: Take charge of installing, configuring, and maintaining complex database systems in various environments, ensuring they run smoothly whether they're On-Premises, in the Cloud, or Hybrid.</li><li>Boosting Performance: Lead efforts to optimize performance by fine-tuning operations, improving queries, and ensuring our database operations can scale effectively.</li><li>Ensuring Security and Compliance: Uphold strong security measures to protect our data and ensure compliance with regulatory standards like GDPR and the esteemed WLA Responsible Gaming Framework Certification.</li><li>Supporting and Mentoring: Take on the role of mentor for the team members, offering guidance, sharing your technical knowledge, and nurturing an environment of ongoing learning and growth.</li><li>Collaborating with Stakeholders: Work closely with teams across the organization, such as Software Development, Infrastructure, and Quality Assurance, to achieve impactful business outcomes through seamless collaboration.</li></ul>Job requirementsYour Qualifications:<ul><li>Extensive Experience: Bring at least six (6) years of hands-on experience in database administration, with a focus on enterprise-level deployments and mission-critical systems.</li><li>Specialization: Mastery in MySQL or Oracle RDBMS, complemented by desirable proficiency in other databases including PostgreSQL, MongoDB, MS SQL Server, and more</li><li>&nbsp;Cloud Experience: Familiarity with Azure and AWS database ecosystems, including managed services (e.g., RDS, Azure SQL), and an understanding of how to design for scalability, resilience, and performance in cloud and hybrid setups</li><li>Influence Opportunity: Demonstrate leadership prowess, spearheading technical projects, mentoring team members, and influencing strategic direction.</li><li>Automation Mindset: Fluent in scripting and automation tools (e.g., Bash, Python, Ansible), committed to championing Infrastructure as Code (IaC) principles.</li><li>Stellar Communication: Convey complex technical concepts to diverse stakeholders with clarity and confidence.</li><li>Lifelong Learning: Embrace a passion for continuous learning and growth, staying abreast of emerging technologies and industry best practices.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Database Administrator

We are seeking a skilled Cloud Engineer&nbsp;to design, implement, and optimize our cloud infrastructure at scale. You'll play a critical role in driving cloud adoption, automation, and operational excellence across the organization.Your contribution to the success of the team<ul><li>Design and architect scalable, secure, and highly available cloud solutions on Microsoft Azure, aligned with business requirements and best practices</li><li>Deploy and manage production-grade cloud infrastructure including IaaS, PaaS, and SaaS services with focus on performance, cost optimization, and resilience</li><li>Develop and maintain automation scripts and workflows to streamline infrastructure provisioning, configuration, and management</li><li>Monitor, optimize, and secure cloud&nbsp;environments using Azure Monitor, Log Analytics, Application Insights, and security tools (Azure Security Center, Sentinel, etc.)</li><li>Lead troubleshooting efforts for complex infrastructure issues, perform root cause analysis, and implement preventive measures</li><li>Collaborate cross-functionally with development, security, operations, and product teams to deliver integrated cloud solutions</li><li>Contribute to knowledge sharing, documentation, and the continuous improvement of cloud practices</li><li>Drive automation initiatives by developing scripts (PowerShell, Bash, Python) and workflows to reduce manual overhead and improve operational efficiency</li><li>Ensure compliance with security policies, governance frameworks, and industry standards (ISO, GDPR, NIS2, DORA etc.)</li></ul>Your Qualifications &amp; Competencies<ul><li>BSc/MSc in Computer Science, Engineering, or related field (or equivalent professional experience)</li><li>3+ years of hands-on experience in cloud engineering, DevOps, or infrastructure roles, with a strong focus on Microsoft Azure</li><li>Expertise in Azure services including Virtual Machines, App Services, Azure SQL, Storage, Networking (VNet, NSG, Load Balancers), Azure AD, Key Vault etc</li><li>Scripting and automation skills in PowerShell, Bash, Python, or Azure CLI</li><li>Experience in both Windows and Linux server administration and troubleshooting</li><li>Strong understanding&nbsp;of networking, security, and identity management in cloud environments</li><li>Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues independently</li><li>Fluent in English</li></ul>Nice to Have&nbsp;<ul><li>Experience with Infrastructure as Code (IaC) using Terraform, Bicep, ARM templates, or similar tools</li><li>Microsoft Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert, Azure DevOps Engineer Expert)</li><li>Experience with monitoring and observability tools (Prometheus, Grafana, ELK stack, Azure Monitor)</li><li>Knowledge of database administration (Azure SQL, PostgreSQL, MySQL, Cosmos DB)</li><li>Background in supporting&nbsp;enterprise-scale SaaS platforms or business-critical applications</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package🏠Hybrid working model❤️Private health insurance plan💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Cloud Engineer

To meet our current corporate needs, we would like to bring to our team a Senior Cyber Security Engineer&nbsp;In your role, you will undertake tasks, such as:<ul><li>Lead the engineering, design, and implementation of advanced security measures for the protection of systems, networks, applications, and information assets.</li></ul><ul><li>Implementation and Administration of Cyber Security Platforms (e.g., EDR, WAF, PAM, email security) including optimization, and vendor management.</li></ul><ul><li>Deployment and Administration of SIEM platforms, including development of detection use cases, correlation rules, dashboards and reports.</li></ul><ul><li>Threat detection, investigation, and incident response, ensuring timely containment, root cause analysis, and lessons learned.</li></ul><ul><li>Oversight and participation in vulnerability management programs, including infrastructure, application, and cloud environments; define remediation priorities and track closure with system owners.</li></ul><ul><li>Coordinate and guide penetration testing engagements, report and communicate findings to development teams and system owners.</li></ul><ul><li>Mentor and support colleagues and collaborate cross-functionally with IT, DevOps, and business teams.</li></ul>&nbsp;Job requirementsTo be a successful candidate, your professional profile should match the following criteria:<ul><li>&nbsp;&nbsp; University or College Degree in Computer Science, Information Security, or relevant technology-related field.</li><li>&nbsp;&nbsp;&nbsp; Proven working experience of 5+ years in the cyber security domain.</li><li>&nbsp;&nbsp;&nbsp; Deep expertise and hands-on experience with security technologies (EDR, SIEM, WAF, PAM, CASB, vulnerability management).</li><li>&nbsp;&nbsp;&nbsp; Strong experience with security architecture design, and cloud security.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Deep expertise in cyber security incident handling.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Recognized Cyber Security Certifications strongly preferred (OSCP, GPEN, eWPT, eCPPT, AZ-500, SC-200, CySA+, CEH, BTL1)</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English languages, both written and spoken&nbsp;</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Completed military obligations for male candidates</li></ul>On the personal side:&nbsp;<ul><li>Strong organizational and prioritization skills, with the ability to manage multiple projects simultaneously.</li></ul><ul><li>Excellent analytical and problem-solving skills, with a proven ability to assess risks, identify root causes, and drive effective solutions.</li><li>Quality-driven mindset with a focus on continuous improvement, innovation, and adoption of industry best practices.</li><li>Proactive and self-motivated, with the ability to take ownership and drive initiatives independently.</li><li>Strong communication and interpersonal skills, capable of building trust and influencing stakeholders across technical and business teams.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cyber Security Engineer

We are looking for an Information Security Engineer with a strong passion for security-at-scale to join our growing team.The Information Security Engineer will play a key role in ensuring our services, applications, systems, and websites are protected to the highest security standards. A core responsibility of this role is the administration of Web Application Firewall (WAF) and Bot Management systems. Additional responsibilities include system hardening, patching, and supporting the organization’s overall security posture.&nbsp;You will be working in a challenging, dynamic, and inspiring environment alongside talented colleagues and state-of-the-art technologies.<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Administer and manage WAF and Bot Management systems</li><li>Perform system hardening and ensure secure data handling during transmission, storage, and processing</li><li>Implement and manage access controls, including Privileged Access Management (PAM) solutions, to ensure secure and compliant access to critical systems</li><li>Review and enforce application control policies, ensuring only authorized software is executed and that software usage complies with organizational security standards</li><li>Review security violations and recommend procedures to prevent recurrence</li><li>Provide support to end users on security-related issues</li><li>Participate in incident management</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in information security or a related field</li><li>Minimum 3 years of experience in Information Security, with at least 1 year of hands-on experience with Akamai security products</li><li>Practical experience with Akamai WAF, BMP, and other related tools</li><li>Strong security expertise in Windows, Linux, virtualization environments and databases</li><li>Familiarity with access control mechanisms, such as Privileged Access Management (PAM)</li><li>Experience in implementing and managing application control policies and reviewing software execution to ensure compliance with organizational security standards</li><li>Solid understanding of networking and communication protocols (e.g., TCP/IP, UDP, SSL/TLS, HTTP, HTTPS)</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and collaboration abilities</li><li>Ability to quickly learn new technologies and adapt to evolving security challenges</li></ul><h2>The following will be considered an advantage:</h2><ul><li></li></ul><ul><li>Akamai certifications or completed courses</li><li>Experience with AWS Cloud Security</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Show Your Skills – Online Technical Challenge</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality!

Information Security Engineer

As part of Grant Thornton’s IT department, the Cloud Infrastructure Engineer&nbsp;will be responsible for maintaining and improving the organization’s technology environment by ensuring systems run efficiently, securely, and without interruption. This position focuses on managing both cloud-based and on-premise infrastructure, identifying opportunities to enhance performance, and implementing solutions that support growing business demands. The engineer is responsible for diagnosing and resolving technical issues, working closely with colleagues and external partners when needed, and helping drive infrastructure-related initiatives forward. They also stay informed about emerging technologies and apply best practices in areas such as cloud platforms, security, networking, and system administration, while using modern tools and AI-driven solutions to streamline operations and improve overall service quality.The key responsibilities of this role will include:<ul><li>Evaluating expanding or enhanced computer operations; makes recommendations for improvement and upgrading hardware and software to manage workload and system requirements.</li><li>Monitor system performance and ensure uptime and reliability.</li><li>Applying knowledge of computer software, hardware, and procedures to solve problems.</li><li>Collaborating with other employees to research and resolve problems.</li><li>Arranging service by software or hardware vendors to repair or replace defective products.</li><li>Developing and communicating department projects and goals.</li><li>Maintaining knowledge of technology innovations and trends.</li><li>Performing other related duties as assigned.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree (or equivalent) in Computer Science, Information Technology, or a related field</li><li>2-4 years of hands-on experience in IT Operations or a similar technical role</li><li>Advanced troubleshooting skills on Microsoft environments</li><li>Working knowledge of cloud architectures and services, with emphasis on Microsoft Azure</li><li>Basic knowledge of cybersecurity principles, supporting the implementation of security measures and best practices</li><li>Solid understanding of basic networking concepts (TCP/IP, DNS)</li><li>Hands-on experience with Linux and Windows system administration</li><li>Familiarity with support and monitoring tools (e.g. Jira, Grafana)</li><li>Experience with GenAI tools and with the installation and configuration of Microsoft Copilot and AI agents</li><li>Good understanding of database administration principles (SQL / NoSQL)</li></ul>Strong Asset:<ul><li>ITIL® Foundation certification or higher/ Microsoft Certified: Azure Administrator will be considered a strong plus</li><li>Strong analytical, problem-solving, and decision-making capabilities</li><li>Ability to manage sensitive information with discretion and professionalism</li><li>Strong work ethic, team spirit, and a high level of accountability</li><li>Strong communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders</li><li>Excellent interpersonal skills and the ability to interact confidently with all levels of management</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Cloud Infrastructure Engineer

To meet our current corporate needs, we would like to bring to our team an Cyber Security Engineer&nbsp;In your role, you will undertake tasks, such as:<ul><li>&nbsp;&nbsp;Support the deployment, administration, and optimization of core Cyber Security Platforms (e.g., EDR, WAF, PAM, email security).</li><li>Operate and administer SIEM platforms: manage log sources, assist in developing use cases, correlation rules, dashboards, and reports.</li></ul><ul><li>&nbsp;Participate in threat detection, investigation, and incident response, ensuring timely containment and documentation of findings.</li><li>&nbsp;Participate in vulnerability management processes across infrastructure, applications, and cloud environments, coordinate with system owners for remediation tracking.</li><li>&nbsp;Coordination of Penetration Tests.</li><li>&nbsp;Contribute to security configuration, hardening, and monitoring of systems and networks.</li><li>&nbsp;Collaborate with senior team members, IT, and DevOps teams to strengthen security controls and processes.</li></ul>Job requirementsTo be a successful candidate, your professional profile should match the following criteria:&nbsp; University or College Degree in Computer Science, Information Security, or relevant technology-related field.<ul><li>Proven working experience of 3+ years in the cyber security domain.</li></ul><ul><li>Working knowledge of key security technologies (EDR, SIEM, Vulnerability Management).</li><li>Experience&nbsp; in cyber security incident handling.</li><li>Information Security Certifications such as OSCP, GPEN, eWPT, eCPPT, AZ-500, SC-200, CySA+, CEH, BTL1 will be considered a plus!</li><li>Excellent command of the Greek &amp; English languages, both written and spoken&nbsp;</li></ul>On the personal side:&nbsp;<ul><li>Detail-oriented with strong organizational and prioritization skills.</li></ul><ul><li>Analytical, with the ability to identify risks and propose effective solutions.</li></ul><ul><li>Motivated to learn and grow, with a continuous improvement mindset.</li></ul><ul><li>&nbsp;&nbsp; A strong communicator, able to work effectively across teams and functions.</li></ul>&nbsp;&nbsp;About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Cyber Security Engineer

Ever wonder who keeps the digital world connected? The Network Engineer designs, builds, and maintains our IT and Datacenter infrastructure—making sure everything runs fast, smooth, and secure.&nbsp;Your day to day will include:<ul><li>Assessing business and system requirements and proposing resilient and secure networking solutions</li><li>Installing, configuring, and maintaining network infrastructure (load balancers, routers, switches, firewalls, IP voice) in line with IT security policies</li><li>Monitoring and optimizing network performance, troubleshooting issues, and managing upgrades, backups, and disaster recovery operations</li><li>Setting up and managing user and service accounts, granting access rights, and ensuring data protection and compliance</li><li>Cooperating with internal teams and vendors to implement approved network changes</li><li>Keeping up with technology trends and proposing improvements to enhance network operations</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc/MSc in IT, Networking &amp; Communication, or related field</li><li>3+ years of relevant experience in network engineering roles</li><li>Strong knowledge of network infrastructure, including design, configuration, troubleshooting, and maintenance of Cisco equipment and technologies</li><li>Hands-on experience with routing, switching, VPNs, wireless networks, QoS, network security, and Checkpoint firewalls</li><li>Familiarity with cloud networking (Azure a plus), Layer 7 protocols, and application load balancing for high availability</li><li>Solid understanding of IT security practices (firewalls, IDS/IPS, WAF, DDoS, malware protection) and HTTPS publishing via CDN</li><li>Scripting and Unix system administration skills, with ability to document and diagram network systems</li><li>Strong analytical thinking, problem-solving, and communication skills in both Greek and English</li><li>Self-starter with the ability to work independently and collaboratively across teams and stakeholders</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Network Engineer (3614)

We are seeking an experienced DevOps Engineer to design, automate, and continuously improve our modern, high-availability infrastructure. Our environment is built on open-source technologies and cloud-native practices, with a strong emphasis on reliability, observability, and scalable deployments. You will be a key contributor in bridging the gap between development and operations, ensuring our platforms run efficiently and resiliently at scale..Your contribution to the success of the team<ul><li>Design and manage robust, high-availability Linux-based infrastructure (Ubuntu), ensuring uptime, performance, and security across production environments.</li><li>Configure and maintain web infrastructure and reverse proxy solutions using Nginx, including load balancing, SSL termination, and traffic routing.</li><li>Administer and optimize relational databases (MySQL / MS SQL), including performance tuning, backup strategies, and high-availability configurations.</li><li>Automate infrastructure provisioning and configuration using Ansible, driving consistency and repeatability across environments.</li><li>Build, maintain, and improve CI/CD pipelines using GitLab CI and/or Jenkins, enabling fast, reliable, and automated software delivery workflows.</li><li>Manage containerized workloads using Docker, including image building, registry management, and container lifecycle operations.</li><li>Orchestrate and scale containerized applications with Kubernetes, managing deployments, services, ingress, autoscaling, and cluster health.</li><li>Implement and maintain monitoring and alerting systems using Prometheus and Grafana, ensuring full visibility into system health and proactive incident detection.</li><li>Manage centralized logging, troubleshooting, and data analysis using the ELK Stack (Elasticsearch, Logstash, Kibana), enabling fast root cause analysis and operational insights.</li><li>Collaborate closely with development, security, and product teams to support deployments, resolve incidents, and continuously improve platform reliability.</li><li>Champion DevOps culture by promoting automation-first thinking, documentation, and continuous improvement practices across the engineering organization.</li></ul>Your Qualifications &amp; Competencies<ul><li>3+ years of experience in a DevOps, Infrastructure, or SRE role in a production environment.</li><li>Strong Linux administration skills (Ubuntu), including system configuration, performance tuning, networking, and security hardening.</li><li>Solid understanding of networking fundamentals — DNS, TCP/IP, HTTP/S, load balancing, firewalls, and VPNs.</li><li>Hands-on experience with CI/CD tools (GitLab CI, Jenkins, or equivalent) and a deep understanding of automated delivery workflows.</li><li>Proficiency with Docker — image creation, multi-stage builds, Docker Compose, and container security best practices.</li><li>Working experience with Kubernetes — deployments, services, ConfigMaps, Secrets, Helm charts, and cluster operations.</li><li>Experience with configuration management and automation using Ansible or similar tools.</li><li>Familiarity with monitoring and observability stacks — Prometheus, Grafana, and ELK (Elasticsearch, Logstash, Kibana).</li><li>Database administration experience with MySQL and/or MS SQL, including query optimization and backup/recovery procedures.</li><li>Strong troubleshooting skills in production systems, with the ability to perform root cause analysis under pressure.</li><li>Fluent in English.</li></ul>Nice to Have<ul><li>Experience with cloud platforms (Microsoft Azure preferred) and cloud-native architectures.</li><li>Knowledge of Infrastructure as Code (IaC) tools such as Terraform or Bicep.</li><li>Familiarity with service mesh technologies (Istio, Linkerd).</li><li>Experience with GitOps workflows&nbsp;(ArgoCD, Flux).</li><li>Understanding of security best practices in DevOps (DevSecOps), including secrets management and vulnerability scanning.</li><li>Relevant certifications (e.g., CKA/CKAD, Azure DevOps Engineer Expert, AWS DevOps Professional).</li><li>Passion for open-source technologies and active engagement with the community.</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package🏠Hybrid working model❤️Private health insurance plan💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

DevΟps Engineer

The Cloud Engineer plays a key role within the Cloud Engineering organization, contributing to the design, implementation, and automation of secure, scalable, and modern cloud platforms. This role supports multicloud engineering initiatives and helps deliver reliable, well architected solutions that enable product teams across the enterprise.The ideal candidate has hands-on cloud engineering experience, strong Infrastructure as Code proficiency, and a passion for automation, cloud native technologies, and continuous improvement.ROLE RESPONSIBILITIESCloud Engineering &amp; Architecture<ul><li>Implement and enhance cloud infrastructure across AWS, Azure, and/or GCP following established engineering patterns and standards.</li><li>Build and maintain Infrastructure as Code using Terraform, OpenTofu, or similar tools.</li><li>Contribute to development of reusable cloud modules, patterns, and reference architectures.</li><li>Assist in designing secure, scalable, and resilient cloud environments aligned to enterprise best practices.</li></ul>Platform Automation &amp; Tooling<ul><li>Develop and maintain automation workflows using Python or other scripting languages.</li><li>Support CI/CD and IaC automation using platforms such as Spacelift, GitHub Actions, or equivalent tools.</li><li>Participate in improving configuration consistency, reducing drift, and enhancing deployment reliability.</li></ul>Security, Compliance &amp; Operations<ul><li>Implement guardrails, policies, and controls to ensure secure and compliant cloud platforms.</li><li>Monitor system health, reliability, and performance using cloud native and third-party observability tools.</li><li>Troubleshoot cloud infrastructure issues and collaborate with senior engineers on root cause analysis.</li></ul>Collaboration &amp; Continuous Improvement<ul><li>Work with application teams, SRE, security, and architecture groups to deliver end to end cloud solutions.</li><li>Contribute to platform modernization initiatives, identifying opportunities to automate, optimize, or simplify.</li><li>Share knowledge, documentation, and best practices to uplift engineering maturity across the organization.</li></ul>BASIC QUALIFICATIONS<ul><li>Bachelor’s Degree in Computer Science, Engineering, IT, or equivalent experience.</li><li>3+ years of hands-on cloud engineering or platform engineering experience.</li><li>Proficiency in at least one major cloud provider (AWS, Azure, or GCP).</li><li>Strong Infrastructure as Code experience (Terraform preferred).</li><li>Experience with automation and scripting (Python strongly preferred).</li><li>Solid understanding of networking, identity, security fundamentals, and cloud native services.</li><li>Ability to collaborate in global, cross functional engineering environments.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Multicloud familiarity (AWS + Azure or GCP).</li><li>Experience with Spacelift, OpenTofu, or similar IaC automation platforms.</li><li>Exposure to developing reusable IaC modules or patterns.</li><li>Experience with cloud security controls, compliance frameworks, or FinOps concepts.</li><li>Knowledge of containerization and orchestration (Docker, Kubernetes, ECS, AKS, or GKE).</li><li>Relevant cloud certifications (e.g., AWS Associate or Professional, Azure Administrator/Architect, GCP Professional Engineer).</li><li>Curious, self driven, and committed to continuous skill development.</li><li>Strong problem solving and analytical skills.</li><li>Works well in both independent and collaborative settings.</li><li>Comfortable contributing to architectural discussions and proposing improvements.</li><li>Customer focused mindset with strong communication abilities.</li></ul>&nbsp;&nbsp;

Senior Associate, Cloud Engineer 4951470

We are looking for an Systems Engineer to join the Core IT Systems &amp; Infrastructure team, supporting a geographically distributed organisation across Greece, Malta, London, and the US.<ul><li>Own, manage and improve the company’s corporate IT infrastructure, including Microsoft Entra, Windows Active Directory, virtualisation, security, IaaS, SaaS, SSO integration and cloud application management.</li><li>Lead Microsoft 365 operations, including automation (PowerShell), monitoring, troubleshooting, tenant administration, and migration activities.</li><li>Act as a senior escalation point (2nd / 3rd line) for complex infrastructure and identity-related incidents.</li><li>Design, document, and continuously improve systems to increase security, resilience, and operational efficiency.</li><li>Proactively monitor infrastructure health and address risks before service impact.</li><li>Support audit and compliance activities, driving remediation and control improvements.</li><li>Research, evaluate, and help introduce new infrastructure and platform technologies.</li><li>Actively participate in architecture and tooling decisions for infrastructure-related initiatives.</li></ul>Job requirementsRequired skills<ul><li>At least 4 years of strong hands-on experience managing Microsoft Entra, Active Directory, Windows server platforms and Microsoft 365 in mid-to-large environments.</li><li>Proven experience operating and supporting corporate IT infrastructure at scale (1,000+ users).</li><li>Strong PowerShell scripting skills, with a focus on automation and operational efficiency.</li><li>Solid understanding of identity and access management concepts, including SSO and conditional access.</li><li>Hands-on experience deploying and managing workloads across AWS and Azure, including IaaS, PaaS, and identity integration.</li><li>Practical Linux administration experience (RedHat/CentOS) and exposure to web services (e.g. Nginx).</li><li>Strong communication skills, with the ability to work effectively with technical and non-technical stakeholders.</li></ul>Desired skills<ul><li>Strong hands-on experience managing Microsoft Entra and Microsoft 365 — identity, conditional access, licensing, and tenant-level configuration.</li><li>Experience using AI tools to enhance productivity, automation and documentation.</li></ul>Education<ul><li>Bachelor’s degree in Engineering or IT</li><li>Recognised industry certifications across networking, cloud, virtualisation, or vendor platforms will be considered an asset.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.&nbsp;

Systems Engineer

At BestPrice we're on a mission to connect consumers, retailers and brands into a human-centric ecosystem. BestPrice.gr is processing more than 29 million products from 3.900+ merchants daily and it's being used by over 4 million users.As a Sysadmin - DevOps Engineer, you will be responsible for managing and optimizing the company's IT infrastructure, ensuring stability, security, and high performance. Additionally, you will play a key role in automating processes and developing solutions aligned with the DevOps model.Key Responsibilities<ul><li>Manage and maintain servers and networks</li><li>Automate processes in daily basis</li><li>Collaborate with development teams to implement CI/CD pipelines</li><li>Monitor and optimize systems using monitoring tools (e.g., Prometheus, Grafana)</li><li>Troubleshoot and resolve issues efficiently</li><li>Implement and manage security policies</li><li>Design and execute backup and disaster recovery strategies</li><li>Continuously improve infrastructure using innovative technologies and approaches</li></ul>Required Qualifications<ul><li>Proven experience as a System Administrator and/or DevOps Engineer</li><li>Strong knowledge of Linux/Unix and Windows operating systems</li><li>Proficiency in scripting languages (e.g., Bash, Python, or PowerShell)</li><li>Knowledge of containerization technologies (e.g., Docker)</li><li>Familiarity with monitoring systems</li><li>Solid understanding of networking protocols and tools (BIND, iptables, tcpdump)</li><li>Hands-on experience with CI/CD tools (Github CI/CD, Jenkins, etc.)</li><li>Familiar with orchestration tools like (Consul, Nomad)</li></ul>Preferred Qualifications<ul><li>Degree in Computer Science, Information Technology, or a related field</li><li>Knowledge of database systems (MySQL, replication etc.)</li><li>Experience with Google Workspace</li></ul>Skills<ul><li>Analytical thinking and problem-solving abilities</li><li>Ability to work under pressure</li><li>Teamwork and collaboration skills</li><li>Adaptability to new technologies</li></ul>Benefits<ul><li>Competitive salary package</li><li>Private Health Care insurance</li><li>Continuous training and professional development opportunities</li><li>Friendly and collaborative work environment</li></ul>

SysAdmin & DevOps Engineer

As a Cloud Engineer in our team, you will take a key role in managing cloud solutions within the dynamic gaming industry!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure and AWS.</li><li>Monitor and optimize cloud infrastructure performance.</li><li>Ensure security and compliance in line with industry’s best practices.</li><li>Collaborate with other teams for cloud service integration into enterprise applications.</li><li>Troubleshoot issues and contribute to cost optimization initiatives.</li><li>Note: Networking is handled by a dedicated team; only basic understanding is required for collaboration.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>2–3 years of IT-related experience.</li><li>Azure and AWS certifications (e.g., AZ-104, AZ-305, AWS Solutions Architect Associate).</li><li>Hands-on experience with Azure and AWS services.</li><li>Strong knowledge of computers, storage, and security services.</li><li>Familiarity with automation tools (Terraform, Ansible, ARM templates, CloudFormation).</li><li>Good understanding of Windows administration.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us<ul><li>💸 A competitive compensation package combined with additional benefits.</li><li>💻 Hybrid working model.</li><li>🏥 Private Insurance for you and your family.</li><li>🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.</li><li>📚 An extensive training program upon induction and throughout employment.</li><li>🚀 Exceptional opportunities to learn and develop in a multinational environment.</li><li>🌎 Prospects for professional growth both locally and globally.</li></ul>

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team!Product Development at Betsson GroupOur Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.&nbsp;A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li><li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li><li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>&nbsp;You’re good at<ul><li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li><li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li><li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li><li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li><li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li><li>Proven experience in building scalable and distributed database infrastructure.</li><li>Skill in version control to manage code changes effectively.</li><li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li><li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li><li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li><li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li><li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li><li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li><li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li></ul>&nbsp;Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;&nbsp;

Platform Database Engineer – Infra

As a Supply Chain Specialist at Bally’s Intralot, you'll play a key role in ensuring efficient procurement processes and optimizing costs across the Group. You'll be responsible for:• Participating in vendor negotiations, assisting in securing competitive pricing and favorable terms, and identifying new suppliers.• Conducting market research and supplier benchmarking to support sourcing decisions.• Coordinating procurement activities with internal stakeholders across different departments.• Monitoring purchase orders, invoices, and delivery timelines to ensure smooth operations.• Tracking procurement KPIs such as cost savings, supplier performance, and lead times.• Contributing to the development and execution of procurement strategies to maximize efficiency and achieve cost savings within assigned spend categories.• Preparing and delivering management reports, including spend analysis, supplier performance, budgeting insights, and cost-saving initiatives.• Supporting the procurement and management of additional indirect services and spend areas, such as Outsourced Services, Logistics, Fleet &amp; Asset Management, Telecom, and Facilities, based on evolving business requirements.Job requirementsWhat Will You Bring:• Bachelor’s degree in Supply Chain, Business Administration, or a related field.• 2–5 years of experience in procurement, supply chain, logistics, or vendor management.• Strong analytical and organizational skills with great attention to detail.• Experience working with ERP systems; SAP experience is considered a plus.• Excellent communication and stakeholder management skills.• Very good command of English, both written and spoken.• Proven hands-on experience in managing international shipments and cross-border transportation, including customs clearance procedures for imports and exports across multiple countries and transportation modes (road, air, and sea), while ensuring compliance with international trade regulations.Why Join Us:💸 A competitive compensation package combined with additional benefits.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Supply Chain Specialist

As a Senior Cloud Engineer in our Enterprise IT team, you will take a key role in managing cloud and enterprise IT solutions!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure.</li><li>Support Microsoft 365 (M365) services as part of enterprise IT operations.</li><li>Collaborate with IT Infrastructure teams to integrate cloud services into enterprise applications.</li><li>Monitor and optimize cloud and IT infrastructure performance.</li><li>Administer and optimize Jira for project and task management across IT teams.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>5+ years of IT-related experience, with strong hands-on experience in cloud and enterprise IT.</li><li>Azure certifications (e.g., AZ-104, AZ-305) and hands-on experience with Azure services.</li><li>Familiarity with Microsoft 365 (M365) services and strong knowledge of IT infrastructure: computers, storage, and security services.</li><li>Experience with automation tools (Terraform, Ansible).</li><li>Proven experience as a Jira Administrator or advanced user.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cloud Engineer

The ServiceNow ITOM Engineer is responsible for designing, implementing, and optimizing IT Operations Management (ITOM) solutions within the ServiceNow platform, ensuring seamless integration with Azure cloud and on-premise infrastructure. This role focuses on improving service visibility, automation, and operational efficiency by leveraging Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management capabilities.The ITOM Engineer collaborates with stakeholders, platform architects, and IT operations teams to enhance Configuration Management Database (CMDB) accuracy, automate IT operations, and drive service reliability improvements. This position reports to the ServiceNow Technical Lead and plays a critical role in advancing ITOM capabilities to support enterprise IT and cloud strategies.YOUR KEY RESPONSIBILITIES:ITOM Solution Design &amp; Implementation• Configure and implement ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.• Design and maintain an accurate and high-quality CMDB, ensuring proper data integrity and relationship mapping.• Integrate Azure cloud services (e.g., Azure VMs, Storage, Networking) with ServiceNow ITOM for real-time visibility and automation.• Develop event correlation and monitoring solutions using ServiceNow Event Management, integrating with tools like Azure Monitor, Dynatrace, and other observability platforms.• Implement Orchestration workflows to automate IT operations tasks, reducing manual efforts and improving operational efficiency.Technical Expertise &amp; Troubleshooting• Analyze business and IT requirements, translating them into scalable ITOM solutions.• Troubleshoot and resolve issues related to ITOM configurations, integrations, and CMDB.• Ensure adherence to ServiceNow best practices, security standards, and compliance requirements.• Optimize Service Mapping and Discovery schedules for performance and accuracy.Collaboration &amp; Stakeholder Engagement• Work closely with infrastructure, cloud, and application teams to ensure seamless integration between ServiceNow ITOM and Azure cloud.• Provide technical guidance and expertise to support teams using ServiceNow ITOM solutions.• Assist service owners and ITSM teams in leveraging ITOM insights for improved incident, problem, and change management.Continuous Improvement &amp; Innovation• Stay updated with ServiceNow releases, Azure cloud advancements, and ITOM best practices to continuously enhance the platform.• Identify and implement automation opportunities to improve service reliability and reduce manual intervention.• Contribute to ServiceNow platform governance, ensuring ITOM aligns with enterprise architecture and business objectives.Documentation &amp; Knowledge Sharing• Maintain technical documentation, including CMDB models, ITOM configurations, workflows, and integration details.• Conduct training sessions and knowledge sharing to enhance ITOM awareness across IT teams.• Support audits and compliance activities, ensuring proper documentation of ITOM processes.ARE THESE YOUR SECRET INGREDIENTS?• University Degree in computer science or equivalent.• 3-5 years of experience in ServiceNow ITOM implementation and configuration.• Hands-on experience with ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.• Strong understanding of Azure cloud services and their integration with ServiceNow ITOM.• Proficiency in networking concepts, including IP addressing, DNS, firewalls, and load balancers.• Experience with Windows and Linux system administration.• Knowledge of SQL and database technologies for data processing within ServiceNow.• Proficiency in scripting languages such as JavaScript, PowerShell, Python, or Bash for automation.• Fluent English communication skills (verbal and written), with the ability to interact with stakeholders.• Certified System Administrator (CSA) and ITOM Implementation Specialist certifications.• Experience working in enterprise environments, with exposure to multi-cloud architectures.• Understanding of CMDB data models, relationship mapping, and best practices.• Experience integrating ServiceNow with Azure Monitor, Dynatrace, or other observability tools.• Familiarity with ITIL processes, particularly Incident, Problem, and Change Management.• Exposure to automation frameworks for cloud and IT operations.

ServiceNow ITOM Engineer

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for an IT Ops Support Team Lead to play a key role in our IT Operations Support Team. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.&nbsp;Sounds great, what will I be doing? 🤔As our IT Ops Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU &amp; APAC region. The IT Operations team is responsible for delivering all the technologies required for GWI staff to deliver our products to clients. A few things you’ll be responsible for:&nbsp;👉 Leading comprehensive hardware and software management, from procurement to support, always with an eye towards efficiency.👉 Mentoring, and supporting the Ops Support team to foster high performance and continuous development. This role is considered player-coach; you will be required to support on an as-needed basis.👉 Building strong relationships throughout the organization, ensuring IT Operations is always seen as a trusted and reliable partner.👉 Coordinating day-to-day activities and allocating resources to ensure prompt, high-quality IT support. 👉 Leading a team of 2, with a primary remit to ensure IT operations continue smoothly both locally and globally.It’s also fun; shaking things up is what working for GWI is all about. You’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment.&nbsp;What do I need to bring with me? 🧳You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for in you:👉 Experience with cybersecurity tools and best practices, including next-generation antivirus, endpoint protection, DLP solutions, and disk encryption, SSO and MFA.👉 Familiarity with supporting multiple OS versions, including MacOS, iOS, Windows, Android etc.👉 Strong experience with configuring and supporting Identity Management Platforms such as Okta, OneLogin, Jumpcloud etc. Okta experience preferred.👉&nbsp;Deep technical proficiency in Google Workspace administration, security policy enforcement, and managing critical integrations with third-party tools, including Slack for organizational communication workflows, demonstrated through certifications, portfolio, or practical experience.👉 Strong experience automating repetitive tasks either through scripting or agentic flows.👉 Proven experience with Endpoint Management platforms like Jamf, Kandji.👉 A collaborative mindset and willingness to contribute to team culture and shared goals while maintaining a proactive working style.👉 Suitable qualifications or certifications such as A+, Network+, ITIL, Google Workspace Administraton etc preferred.&nbsp;Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they’re a big part of what we’re looking for in you.&nbsp;What’s in it for me? 🎁At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes:🌴 Time to recharge – 25 days’ annual leave, plus office closures over the holidays.🧘 Health &amp; wellbeing – Health cash plan, enhanced family benefits, carer days, and mental health support.💸 Financial benefits – Competitive salary, reward and recognition programs, and payroll giving options, plus a phone contract.💪 Career growth – Accredited learning, leadership development, and global career mobility.🌎 Community &amp; impact – DE&amp;I initiatives, volunteering opportunities, donation matching, and payroll giving.&nbsp;

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