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The Sales Executive’s responsibilities include identifying and pursuing new sales opportunities with clients and prospects, negotiating deals and maintaining high customer satisfaction. The relevant contact is primarily, but not limited, conducted through telephone. More precisely, the Sales Executive responds to a large number of prospects’ incoming calls regarding leasing services offered by Ayvens. In addition, this role requires a systematic follow-up until the conclusion of the sale and retaining a close relation with clients to increase penetration.This is an exciting role that will support you in growing as a professional, while achieving your ambitious sales targets and KPIs.The ideal candidate for this position will deliver high quality service and provide consultancy to customers on deciding on the vehicle that aligns perfectly with their needs.Responsibilities:<ul><li>Manage incoming clients’ requests and leads</li><li>Provide the most appropriate offer according to the customers &amp; prospects actual needs</li><li>Prepare all relative documentation in order to complete sales. This includes quotation, preparation of proposals for clients, acceptances, collection of clients’ financial documentation and client/prospect consultancy</li><li>Ensure all prospects and clients data is registered in a timely manner and with accuracy in the company's CRM system</li><li>Monitor and follow up all implementaton stages until car delivery</li></ul><ul><li>Identify product improvements or new products by remaining current on industry trends, market activities and competitors.</li></ul><ul><li>Handle all customers’ requests and resolve clients’ complaints</li></ul>Qualifications and skills:<ul><li>Previous experience in sales 3-5 years</li><li>Sales experience over the telephone would be consider as an asset</li><li>Strong listening skills</li><li>Excellent communication skills – verbal and written</li><li>PC Literacy</li><li>Must be familiar with digital technologies</li><li>Bachelor's Degree would be considered as an asset</li><li>Very Good command of Greek and English language (written &amp; oral)</li><li>Enthusiastic, dynamic and passionate about sales</li><li>Results oriented</li><li>Ability to perform well under pressure</li><li>Excellent negotiation skills</li><li>Ability to multi-task and prioritize</li></ul>

Sales Executive- Direct Retail

We are a talented and engaged team of more than 1,500 people. Each and every one of us is the secret ingredient of Coca-Cola Tria Epsilon, member of Coca-Cola HBC Group, the world’s largest bottler and partner of The Coca-Cola Company. Our every day mission is to delight our consumers.&nbsp;For the past 55 years we produce in our 6 plants in Greece &amp; Cyprus and deliver to our million consumers a unique 24/7 product portfolio. Our success comes from us working together as one team to make a positive difference for the local communities we serve.About your new Job:As a Trainee Business Developer, you will:<ul><li>Ensure business continuity by substituting and shadowing Business Developers in your Area Sales Manager’s (ASM) team.</li><li>Manage customer relationships, drive sales, and secure excellent in-store execution following Business Developer’s guidance.</li><li>Adapt quickly to different routes, priorities, and customer needs, making you a valuable partner to both the company and our clients.</li><li>Gain hands-on experience and relevant commercial capabilities that prepare you for future appointments into a Business Developer role through specialized internal academies.</li></ul>What You’ll Do:<ul><li>Visit customers daily, alongside another Business Developer to maintain strong relationships and identify opportunities for growth.</li><li>Execute sales activities, merchandising standards, and activations, ensuring brand visibility and availability according to Business Developer’s guidance.</li><li>Support the market with insights by collecting and sharing customer information.</li><li>Manage company assets placed in customer locations responsibly.</li><li>Use our digital tools to access real-time insights and maximize effectiveness in the field.</li><li>Collaborate with your Sales Team Leader (STL), ASM, and cross-functional teams (e.g., Trade Marketing) to deliver results.</li></ul>What You’ll Bring:<ul><li>University degree (AEI/TEI or equivalent).</li><li>Previous experience in sales, Horeca or in small retail will be considered an advantage.</li><li>Valid driving license.</li><li>Availability and flexibility to move across territories within your assigned ASM area.</li><li>Ability to work independently, always focusing on customer needs.</li><li>Strong results orientation, passion for sales, and ambition to grow your career.</li></ul>How We Will Support You:<ul><li>We will equip you with clear guidelines for market activation and best-in-class sales tools, enabling you to monitor your work and understand your progress.</li><li>You will continuously develop your selling skills through our Sales Academies, gaining access to the latest techniques and best practices in sales.</li></ul>

Trainee Business Developer Peloponnese

Are you excited about the future of AI? As an AI &amp; Automations Engineer, you will design and deploy AI solutions in predictive analytics and generative AI, bridging business needs with technical execution to deliver scalable, ethical, and efficient systems that drive innovation across the organization. Your day to day will include:<ul><li>Translate business needs into scalable AI solutions and technical implementation plans</li><li>Ensure safe and reliable GenAI outputs through testing frameworks and apply best practices for model lifecycle management, cost optimization, and observability</li><li>Design and deploy predictive models for customer behavior, game performance, personalization, and fraud detection</li><li>Perform data exploration, preprocessing, and feature engineering to support robust model development</li><li>Collaborate with data engineers to build and maintain high-quality data pipelines and feature stores</li><li>Define technical architecture and deliver GenAI solutions across retail, online gaming, and enterprise platforms</li><li>Work closely with AI Product Owners and external partners to translate requirements into GenAI-powered products</li><li>Support the full GenAI lifecycle from ideation to deployment, staying up to date with the latest advancements (e.g., LLMs, diffusion models, multimodal AI)</li></ul> What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology, Artificial Intelligence, Data Science, Statistics or a related field</li><li>MSc in relevant topic</li><li>Proven experience in GenAI solutions (LLMs, text-to-image, conversational AI) with strong understanding of architectures, best practices, and ethical considerations (privacy, security, compliance)</li><li>Proficiency in Python and SQL, and hands-on use of ML frameworks (TensorFlow, PyTorch, Scikit-learn, Hugging Face)</li><li>Experience with prompt engineering, fine-tuning, model evaluation, and post-deployment tuning using orchestration tools (e.g., LangChain, LlamaIndex)</li><li>Skilled in model monitoring, drift detection, and MLOps practices (CI/CD, versioning, monitoring) using tools like MLflow, SageMaker, Kubeflow</li><li>Hands-on with data processing (Spark, Apache Beam, Airflow) and storage systems (BigQuery, S3, Snowflake, Delta Lake)</li><li>Knowledge of customer analytics use cases (segmentation, churn, recommendations, real-time analytics) and strong analytical, problem-solving, and project management skills</li></ul> What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

AI & Automations Engineer (3700)

We are seeking a passionate and dedicated Pastry Commis Chef who embodies Aman’s values of creativity, refinement and exceptional service to join Amanzoe, in the Peloponnese, Greece. Reporting to the Pastry Chef, the Pastry Commis Chef plays an essential role in supporting the preparation of daily breads, pastries and dessert components. This hands-on position requires enthusiasm, precision and a genuine passion for pastry work, contributing to outstanding culinary experiences across the resort.Responsibilities<ul><li>Assist with the daily preparation of breads, pastries and dessert items in accordance with Aman standards.</li><li>Execute assigned pastry tasks with accuracy, consistency and attention to detail.</li><li>Maintain cleanliness, organisation and readiness within the pastry section at all times.</li><li>Follow food safety, hygiene and storage protocols meticulously.</li><li>Support the creation and presentation of refined pastry items for all dining areas.</li><li>Collaborate closely with the pastry and broader culinary team.</li><li>Monitor ingredient freshness and ensure proper handling and storage.</li><li>Contribute to an efficient and harmonious working environment.</li></ul>Requirements<ul><li>A degree in Culinary Arts from a recognised institution in Greece or abroad.</li><li>1–2 years of experience in a similar role in a luxury hotel or high-end restaurant.</li><li>Experience in Michelin-starred restaurants is considered an asset.</li><li>Fluency in English is desirable.</li><li>Strong organisational, time management and problem-solving skills.</li><li>A creative, detail-oriented and collaborative mindset aligned with Aman values.</li><li>Passion for pastry and a desire to develop skills continuously.</li><li>You must have the legal right to work in Greece.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.<ul><li>Discount on Food and Beverage outlets.</li><li>Discount on Aman Retail boutique.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis and Gym classes.</li><li>Amanzoe Elite Program with discounts at various restaurants and local stores.</li><li>Colleague events including Party and Family Day.</li><li>Access to Open Sesame training platform.</li><li>Accommodation.</li><li>Monthly utility allowance (electricity and water).</li><li>Meal and coffee breaks while on duty.</li><li>Colleague bus transport.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.

Pastry Commis Chef

We are seeking a talented and passionate Pastry Sous Chef who embodies Aman’s commitment to creativity and excellence to join Amanzoe, in the Peloponnese, Greece. Reporting to the Pastry Chef, the Pastry Sous Chef plays an important role in preparing refined and consistently high-quality pastry items for all dining areas. This hands-on position requires strong artistic flair, precision and a genuine passion for flavours, colours and textures, contributing to memorable culinary experiences that reflect Aman’s exceptional standards.Responsibilities<ul><li>Support the daily pastry preparation and production according to Aman quality standards.</li><li>Prepare pastries, desserts and baked goods with creativity, accuracy and attention to detail.</li><li>Ensure consistency in taste, texture and presentation across all pastry items.</li><li>Maintain cleanliness, organisation and readiness of the pastry section.</li><li>Uphold food safety, hygiene and storage guidelines at all times.</li><li>Collaborate closely with culinary and service teams to ensure seamless dining experiences.</li><li>Assist in recipe execution and seasonal menu offerings.</li><li>Monitor ingredient quality and ensure proper storage of all pastry components.</li><li>Contribute to training and guidance of junior pastry colleagues.</li></ul>Requirements<ul><li>A professional diploma in Food Production with pastry specialisation from a recognised institution in Greece or abroad.</li><li>1–2 years of experience in a similar position within a luxury hotel or high-end restaurant.</li><li>Fluency in English is desirable.</li><li>Strong creativity, work ethic and attention to detail.</li><li>Strong communication, organisational and time management skills.</li><li>A collaborative, detail-oriented and service-driven mindset aligned with Aman values.</li><li>You must have the legal right to work in Greece.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.<ul><li>Discount on Food and Beverage outlets.</li><li>Discount on Aman Retail boutique.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis and Gym classes.</li><li>Amanzoe Elite Program with discounts at various restaurants and local stores.</li><li>Colleague events including Party and Family Day.</li><li>Access to Open Sesame training platform.</li><li>Access to E-Cornell learning resources.</li><li>Single accommodation.</li><li>Monthly utility allowance (electricity and water).</li><li>Meal and coffee breaks while on duty.</li><li>Colleague bus transport.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.

Pastry Sous Chef

We are seeking a talented and passionate Chef de Partie who embodies Aman’s commitment to culinary excellence to join Amanzoe, in the Peloponnese, Greece. Reporting to the Executive Sous Chef and the Executive Chef, the Chef de Partie plays a key role in supporting daily kitchen operations, ensuring the preparation and presentation of high-quality dishes. This hands-on position requires creativity, precision and a commitment to delivering refined and memorable dining experiences that reflect Aman’s exceptional standards.Responsibilities<ul><li>Support daily food preparation and cooking tasks in accordance with Aman culinary standards.</li><li>Ensure consistency, quality and precise execution of assigned dishes and sections.</li><li>Maintain cleanliness, organisation and readiness of all kitchen work areas.</li><li>Follow food safety, hygiene and storage protocols meticulously.</li><li>Collaborate with the kitchen and service teams to ensure seamless and refined dining experiences.</li><li>Assist with menu execution and seasonal culinary offerings.</li><li>Monitor ingredient quality and freshness, ensuring proper preparation and storage.</li><li>Contribute to training and mentoring junior culinary colleagues.</li><li>Uphold Aman’s standards of presentation, timing and attention to detail.</li></ul>Requirements<ul><li>A degree in Culinary Arts from a recognised institution in Greece or abroad.</li><li>1–2 years of experience in a similar position within a luxury hotel or high-end restaurant.</li><li>Experience in Michelin-starred restaurants is considered an asset.</li><li>International exposure is an advantage.</li><li>Fluency in English is desirable.</li><li>Strong organisational, time management and problem-solving skills.</li><li>A creative, detail-oriented and collaborative mindset aligned with Aman values.</li><li>You must have the legal right to work in Greece.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.<ul><li>Discount on Food and Beverage outlets.</li><li>Discount on Aman Retail boutique.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis and Gym classes.</li><li>Amanzoe Elite Program with discounts at various restaurants and local stores.</li><li>Colleague events including Party and Family Day.</li><li>Access to Open Sesame training platform.</li><li>Accommodation.</li><li>Monthly utility allowance (electricity and water).</li><li>Meal and coffee breaks while on duty.</li><li>Colleague bus transport.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.

Chef De Partie

We are seeking an experienced and detail-oriented Housekeeping Supervisor to join the team at Amanzoe, in the Peloponnese, Greece. Reporting to the Executive Housekeeper, this role supports the daily operations of the Housekeeping Department to ensure the highest standards of cleanliness, organization, and guest satisfaction throughout the property.Responsibilities<ul><li>Supervise and coordinate the daily activities of the Housekeeping team to ensure all areas meet Aman standards.</li></ul><ul><li>Ensure guest rooms, public areas, and back-of-house spaces are maintained to a high standard of cleanliness and presentation.</li></ul><ul><li>Provide training, guidance, and motivation to Room Attendants and support staff.</li></ul><ul><li>Conduct regular inspections of rooms and public areas to ensure quality control.</li></ul><ul><li>Liaise with other departments to ensure seamless guest experiences.</li></ul><ul><li>Manage inventory levels for linen, amenities, and cleaning supplies.</li></ul><ul><li>Assist the Executive Housekeeper with administrative tasks, scheduling, and departmental planning.</li></ul><ul><li>Respond to guest requests and feedback with professionalism and efficiency.</li></ul><ul><li>Maintain compliance with health, safety, and hygiene regulations.</li></ul><ul><li>Support in budgeting, cost control, and operational efficiencies.</li></ul>Requirements<ul><li>Degree or diploma in Hospitality from a certified school in Greece or abroad.</li></ul><ul><li>Minimum 2 years of experience in a similar Housekeeping supervisory role, preferably in a 5* luxury hotel.</li></ul><ul><li>Excellent verbal and written communication skills in both Greek and English.</li></ul><ul><li>Strong leadership, interpersonal, and organizational skills.</li></ul><ul><li>Proficiency in MS Office; knowledge of Opera PMS or Fidelio is an asset.</li></ul><ul><li>A hands-on approach with strong attention to detail and problem-solving abilities.</li></ul><ul><li>Ability to work under pressure while maintaining service excellence.</li></ul><ul><li>Commitment to guest satisfaction and maintaining luxury service standards.</li></ul><ul><li>Right to live and work in Greece without company-supported work permit.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included and at home.<ul><li>Accommodation including monthly Utility Allowance (Electricity and Water).</li><li>Access to our Training Platforms: Open Sesame and E-Cornell.</li><li>Discount on F&amp;B Outlets.</li><li>Discount on Aman Retail Boutique.</li><li>Meal and Coffee breaks while on duty.</li><li>Provided Uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis, and Gym Classes.</li><li>Amanzoe Elite Program with discounts on local restaurants and stores.</li><li>Staff Party and Family Day events.</li><li>Staff Bus for daily transportation.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

Housekeeping Supervisor

Are you passionate about sports and fashion? Do you thrive in a dynamic, customer-focused environment? Percassi is seeking enthusiastic individuals to join our team as Sales Assistants at our Nike Store in Ermou.&nbsp;What You’ll Do:<ul><li>Create unforgettable moments for our customers, offering expert advice and personalized service.</li><li>Bring our products to life, showcasing the latest trends and helping customers express their individuality.</li><li>Contribute to achieving and exceeding sales targets, celebrating victories as a team.</li></ul>What We’re Looking For:<ul><li>Previous retail or customer service experience is a plus.</li><li>Ability to work in a fast-paced environment and handle multiple tasks, while collaborating seamlessly with your teammates.</li><li>Strong communication skills, engaging with customers with warmth.</li><li>Good knowledge of Greek and English.</li></ul>What We Offer:<ul><li>Training Programs:&nbsp;Embark on a journey of continuous growth with our initial training course and ongoing skill development sessions.</li><li>Flexibility in Work Hours:&nbsp;Embrace work-life harmony with our flexible hours and part or&nbsp;full time&nbsp;contract, designed to accommodate your schedule while contributing to the success of our dynamic and expanding company.</li><li>Career Advancement Opportunities:&nbsp;Seize the potential for career growth within our company.</li></ul>&nbsp;Ready to elevate your career? Apply now and join a team committed to your growth and success!

SALES ASSISTANT (ATHLETE) NIKE - GLYFADA (3421)

SALES ASSISTANT (ATHLETE) NIKE - ERMOU (3420)

SALES ASSISTANT (ATHLETE) NIKE - ATTICA (3419)

SALES ASSISTANT (ATHLETE) NIKE - PATRA (1781)

SALES ASSISTANT (ATHLETE) NIKE - THESSALONIKI (TSIMISKI) (3679)

SALES ASSISTANT (ATHLETE) NIKE - GOLDEN HALL (3418)

SALES ASSISTANT (ATHLETE) NIKE - MALL OF ATHENS (3417)

SALES ASSISTANT (ATHLETE) NIKE - RIVER WEST (3407)

Intellectica is recruiting a detail-oriented Accountant on behalf of its client, a leading home furnishing company. The company is recognised for its premium kitchen and home solutions, combining modern design with functionality to create elegant living spaces. Based in Athens, Greece and reporting to the company’s Managing Director, the successful candidate will work closely with the external accounting office, supporting the accounting and financial operations of multiple stores.Key activities and responsibilities of this role include:<ul><li>Recording, processing, and monitoring financial transactions, invoices, receipts, and collections in compliance with C-Category bookkeeping standards</li><li>Issuing and validating invoices, reconciling accounts, and resolving discrepancies</li><li>Managing supplier payments and banking transactions with accuracy and compliance</li><li>Organising and maintaining documentation for accessibility and regulatory adherence</li><li>Ensuring accuracy in customer and supplier account reconciliations</li><li>Collaborating with the external accountant to ensure smooth tax compliance</li><li>Communicating with branch stores and management regarding financial matters</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, or a related field</li><li>Minimum of 3 years’ experience with accounting principles, tax regulations, and financial reporting</li><li>Familiarity with ERP Software and MyData is highly valued</li><li>Advanced Microsoft Office Suite skills, particularly in Excel</li><li>Fluency in both Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Analytical and problem-solving abilities with a focus on accuracy</li><li>Clear communication and effective teamwork</li><li>Efficient task management to meet deadlines</li><li>Proactive and reliable approach with a commitment to precision</li></ul>

Accountant int-0436

Intellectica is recruiting a highly motivated&nbsp;Sales Manager&nbsp;on behalf of a distinguished company in the automotive industry. Recognized for its commitment to excellence and innovation, the company has established itself as a trusted partner for leading automotive brands, offering a comprehensive range of services, including authorized sales and after-sales support. The successful candidate will report directly to senior management and play a pivotal role in driving sales strategies, achieving business objectives in retail sales operations, and expanding B2B channels.Key activities and responsibilities of this role include:<ul><li>Developing and implementing comprehensive sales strategies that drive both retail and B2B revenue streams</li><li>Ensuring alignment with corporate goals and proactively adjust plans based on market trends and performance analysis</li><li>Leading and overseeing the entire sales process, from initial customer inquiries and leading generation to negotiation, closing deals, and post-sales engagement</li><li>Identifying and developing new business opportunities in the leasing and corporate fleet sales sector</li><li>Establishing strategic partnerships with businesses, car rental companies, and fleet operators to expand the company’s presence in the corporate market</li><li>Supervising, mentoring, and supporting a sales team of eight professionals; setting performance objectives, providing regular training and coaching, and fostering a culture of high performance, teamwork, and customer service excellence</li><li>Analyzing key performance indicators (KPIs) such as sales targets, revenue growth, customer acquisition rates, and conversion metrics</li><li>Working closely with marketing teams to develop targeted sales campaigns, promotions, and initiatives that enhance brand visibility and drive customer engagement</li><li>Keeping up to date with market trends, competitor activities, pricing strategies, and consumer preferences to maintain a competitive edge</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field</li><li>Relevant certifications in sales methodologies or techniques are a strong advantage</li><li>At least 5 years of experience in sales roles, including a minimum of two years in a managerial capacity</li><li>Experience in the automotive industry with a proven track record in both retail and B2B sales</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP and CRM systems</li><li>Fluency in Greek and English (both written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Excellent negotiation and communication skills, with the ability to collaborate within cross-functional teams</li><li>Analytical mindset with the ability to assess market trends and data</li><li>Strong capability to establish business networks and approach new customers</li><li>Self-motivated, results oriented and ambitious</li><li>Strong ability to handle pressure and deadlines with attention to detail</li><li>Strong sales planning skills with a focus on identifying customer needs and challenges</li></ul>

Sales Manager int-0304

SALES ASSISTANT (ATHLETE) NIKE - THESSALONIKI (MEDITERRANEAN COSMOS) (1783)

If you enjoy fieldwork, visiting points in the network, and building strong professional relationships, this role is for you! As a Partners Account Executive, you will be out in the field daily, supporting partners, executing commercial agreements, and ensuring top-notch product presentation.What you’ll do<ul><li>Visit points in our network and inform partners about commercial agreements, benefits, incentives, obligations, and promotional activities.</li><li>Execute and monitor the implementation of commercial agreements on-site.</li><li>Ensure excellent merchandising presentation for products included in central agreements.</li><li>Support partners with operational needs (e.g. equipment, materials).</li><li>Document each point’s setup and merchandising with photos.</li><li>Monitor competitors and provide useful insights to the team.</li><li>Build and strengthen professional relationships through consistent communication.</li><li>Clearly explain the benefits and added value partners receive through our programs.</li><li>Take responsibility for achieving qualitative and quantitative targets in your area.</li><li>Communicate and implement advertising agreements at network points.</li><li>Advise partners on product placement and stock optimization to maximize profitability.</li></ul> What you need to be successful <ul><li>Previous experience in a Sales Field or Merchandising&nbsp;role.</li><li>Strong organizational and communication skills, with a hands-on attitude.</li><li>Understanding of key retail KPIs and the ability to analyze store performance.</li><li>Flexibility to travel frequently and visit stores.</li><li>Proficiency in Excel and reporting tools.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Partners Account Executive

We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

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