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We are currently looking for B2C Partner Support Agent&nbsp;to join our&nbsp;B2C&nbsp;Team part of our&nbsp;Fully Integrated Energy Utility&nbsp;Division in our&nbsp;Paiania&nbsp;Offices.&nbsp;By joining this role, you'll play a crucial part in building strong dealer relationships, supporting sales effectiveness, and ensuring overall customer satisfaction through proactive support and collaboration.&nbsp;Your Role Will &nbsp;Encompass:<ul><li>Providing product information and support on promotions, discounts, or updates to help dealers sell more effectively.</li><li>Assisting in troubleshooting product or service issues dealers might face, offering quick solutions to ensure sales remain on track.</li><li>Coordinating with other teams to ensure dealers receive the necessary support to meet customer demand.</li><li>Ensuring customer satisfaction by resolving any dealer-related issues that impact the customer experience.</li></ul>&nbsp;What you bring to the role:<ul><li>Bachelor’s Degree in Business Administration, Communication, Economics, or related fields.</li><li>1+ &nbsp;years of experience in a customer support or dealer-facing role, ideally within the B2C or retail sector.</li><li>Proficiency in MS Office.</li><li>Experience with Reporting and Dashboarding tools (e.g., BI).</li><li>Excellent communication and interpersonal skills.</li><li>Goal-oriented mindset with a focus on results.</li><li>Completed military obligations (for male candidates).</li><li>Self-motivation and ability to work independently.</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth.</li><li>Results orientation &amp; Safety excellence.&nbsp;</li><li>Collaboration &amp; Trust.&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication.&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability.&nbsp;</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package.&nbsp;</li><li>Ticket Restaurant.&nbsp;</li><li>Preferential household electricity plan.&nbsp;</li><li>Group Health Insurance program.&nbsp;</li><li>Pension Plan.</li><li>Transportation allowance</li></ul>&nbsp;

B2C Partner Support Agent

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Our People, Our Energy!The CompanyCoral Gas A.E.B.E.Y., part of the&nbsp;Motor Oil Group, is active in the market for gas storage and marketing. Through its 4 facilities in Athens, Thessaloniki, Ioannina and Crete, it serves over 1,000,000 customers, supplying them with reliability and safety of gas, constantly investing in innovation and security.&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are seeking to hire for a Bulk&nbsp;Account Manager&nbsp;to &nbsp;to develop, manage and oversee sales network .<h2>During your day you will:</h2><ul><li>Be responsible for implementing the annual target plan as set; follow up existing customers;develop, guide &amp; monitor sales; intervene promptly when results may not be achieved,taking timely decisions and appropriate action to bring things back on course&nbsp;</li><li>Execute brand communication plan in order to engage stakeholders to new company’s values</li><li>Systematic follow up of&nbsp; his portfolio in terms of credit, HSSE, volume and unit C1.Study company’s monthly results in the area of responsibility (in terms of volume, unit C1, C1, DSO, overdues)</li><li>Manage all aspects of the bulk business including, sales, pricing policy, on going projects, promotions, administration, and customer service.</li><li>Be aware of competitors movements in his area of responsibility and of their strengths/weaknesses</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering or in an Economics-related field</li><li>MBA or additional relevant studies will be considered a plus</li><li>At least 3 years of experience in years in retail or in wholesaling or industrial sales area&nbsp;</li><li>Excellent command of the Greek and English language (oral and written)</li><li>Proficient use of MS Office tools</li><li>Travel flexibility is required</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Bulk Account Manager

Commercial at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the omni-channel team that’s driving our huge commercial transformation. Job description:<ul><li>Leads and manages Inbound remote service channels (Voice &amp; Chat) and the B2B remote channel (retailer support line), acting as the key coordinator between the external vendor and internal stakeholders.</li><li>Accountable for delivering best-in-class experience to consumers and retailers, while overseeing the deployment and reporting of commercial programs, projects, and business initiatives.</li><li>Working closely with internal channels and CX departments to ensure the right initiatives are deployed.</li><li>Implement strategic priorities and adapt needs based on current commercialization initiatives to maintain / improve our Consumers and Retailers experience and satisfaction while making sure decision process considers NPS/ mystery shopper/ VOC.</li><li>Ensure a high quality, engaged and skilled front line (indirectly employed) applying to all people management levers (communication, recognition, reward, training, performance management, etc.)</li><li>Monitoring performance &amp; KPI's (SLA, AHT, QA, Occupancy, Replacement etc.) providing the necessary tools to achieve them.</li><li>Accountable for CSC partner management (operations, contract management, FTE management, Training programs, QA processes etc.).</li><li>Work closely with Regional CSC Team to ensure effective localization of regionally initiated projects.</li><li>Overseeing operating systems including policies, procedures, service level, operating structure, and information flow.</li></ul>&nbsp;Who we’re looking for, Education and Work experience: <ul><li>Bachelor’s degree in Business Administration, Marketing, Economics or other related fields</li><li>Minimum 2 years of experience in Commercial Roles (B2C) with focus in Call Centers Operations, Field Sales or Trade Marketing</li><li>Experience in managing 3rd parties or external teams will be considered an asset</li><li>Knowledge of CRM systems (eg. Salesforce, DCS) and Twilio will be considered as an asset</li><li>Consumer centric approach, confidence for exposure in higher management, presentation / impactful communication and high collaboration skills</li><li>Good understanding of commercial engagement &amp; execution, as well as digital savvy</li><li>Consumer Experience Savvy</li><li>Strong data analysis capability to identify trends, extract key insights, and highlight improvement opportunities across overall performance</li><li>Fluency in Greek and English both written &amp; verbal</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What we offer:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Inbound & B2B Coordinator 27060

Intellectica is recruiting an experienced and purpose-driven Business Development Specialist on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a 30-year presence in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the Community &amp; Development Manager and will drive strategic partnerships, corporate collaborations and initiatives that align with the organization’s mission and long-term goals.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Identify, approach, and develop new corporate partnerships through proactive outreach, networking, and market research</li><li>Manage the full business development cycle, including lead generation, discovery calls, pitching, and closing strategic collaborations</li><li>Design and present customized proposals that align the organization’s social impact objectives with corporate ESG goals</li><li>Maintain and grow relationships with existing partners, ensuring high retention and identifying opportunities for expanded engagement</li><li>Utilize CRM systems to track interactions, manage pipelines, and ensure accurate reporting on partnership activities</li><li>Prepare professional presentations and communication materials for C-level executives</li><li>Monitor and report on KPIs, tracking success metrics for corporate engagement and social impact</li><li>Collaborate cross-functionally with Marketing and Operations teams to create sales enablement materials and ensure smooth delivery of partnership agreements</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business or a related field</li><li>3–5 years of proven experience in B2B sales and business development, ideally with exposure to CSR, corporate giving, or fundraising as a plus</li><li>Experience in NGOs, tech startups, research institutions, or consultancy firms is a plus</li><li>Proficiency in Microsoft Office, as well as familiarity with CRM systems (e.g. Salesforce, HubSpot, Zoho) and digital tools</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills, with the ability to translate social impact into business value</li><li>Results-driven with a proactive, can-do approach</li><li>Strong commercial acumen</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Able to represent the organization professionally in external settings</li></ul>

Business Development Specialist

As an Industrial Presales Engineer, you will play a pivotal role in managing customer orders and supporting the delivery of industrial products and solutions. The role involves guiding clients and collaborating with internal teams and suppliers toward optimal outcomes, while ensuring high-quality service in line with KAFKAS’s standards.Key Responsibilities:<ul><li>Preparation of technical and commercial offers and execution of customer orders</li><li>Proactive customer communication regarding order status and delivery progress</li><li>Close collaboration with internal teams, including B2B Sales, Retail Network, Order Flow &amp; Supply Chain, Product Management, Lighting Department, Purchasing, and the Industrial Solutions &amp; e-Mobility BU</li><li>Communication and negotiation with suppliers to secure optimal commercial terms and ensure efficient order fulfillment</li></ul>Previous experience is not mandatory. A strong willingness to learn, technical curiosity, and motivation for development are key success factors for this role.Required Qualifications:<ul><li>Strong commercial awareness and strategic way of thinking</li><li>Bachelor’s degree from a Technical University or Institute (A postgraduate degree in a technological field or an MBA will be considered an asset)</li><li>Excellent knowledge of SAP and MS Office</li><li>Very good command of English (written and spoken)</li><li>Excellent communication and organizational skills</li><li>Strong analytical abilities and initiative-taking mindset</li><li>Interest and ease in understanding industrial products (Power distribution, motion control and automation systems sensors etc.) will be highly considered</li></ul>What We Offer:<ul><li>Competitive salary &amp; benefits package</li><li>Work in an award-winning company (Best Workplace in Greece for 11 years)</li><li>A dynamic and collaborative work environment</li><li>Opportunities for professional growth and development</li></ul>Training &amp; Development at KAFKASKAFKAS offers high-level training delivered by the engineers of the Industrial Solutions Business Unit, including:<ul><li>In-depth specialization in industrial products and their applications</li><li>Training in negotiation techniques</li><li>Training in modern customer management and sales methodologies and other internationally recognized best practices</li></ul>This development program combines technical expertise and commercial skills, through close collaboration with experienced Business Unit professionals, shaping a well-rounded professional profile in the field of industrial solutions.

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b2c partner support agent

Metlen

bulk account manager

Motor Oil

inbound & b2b coordinator 27060

Philip Morris International

business development specialist

Intellectica

industrial presales engineer

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