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Affidea Greece, one of the leading healthcare providers in the country, is expanding and looking for experienced&nbsp;Center Managers&nbsp;to join our growing team in Attica. With several&nbsp;brand-new&nbsp;Diagnostic Centers opening this year, we are seeking dynamic individuals to oversee their development and operations. Responsibility to staff and direct the team to:<ul><li>Manage the center ensuring high quality business activities with maximum quality, service and profitability for the organization.</li><li>Understands that the center's profits and achievements are reflected in all its operations and activities– including relationships and risk management</li><li>Meet your targets and those of the team as a whole</li><li>Manage the smooth running of the team</li><li>Contribute to the training and development of the results-driven team to achieve revenue targets in line with business plans</li><li>Maintain overall center responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification</li></ul> Day to day responsibilities&nbsp;agreed with your manager to include:<ul><li>Manage, direct and monitor the overall performance of the center</li><li>Maintain and improve mechanisms for center activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities</li><li>Direct the development of plans for the center to include management to achieve targets</li><li>Developing plans for the center's progress and growth</li><li>Subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met</li><li>Reporting (content and format as agreed) monthly as agreed</li><li>Delegate authority and responsibility to team with supervision, accountability and review</li><li>Set an example for team members of commitment, center process and activities, work ethics and habits and personal character</li><li>Maintain accurate records</li><li>Responsibly use resources and control expenses to meet agreed budgetary controls</li><li>Adhere to all organization policies and procedures</li><li>Interact and co-operate with all members of the organization, its suppliers and customers</li><li>From time to time, you may be expected to be part of special projects as are reasonably required of your job role</li></ul>Job requirements<ul><li>At least 3 years&nbsp;of experience in a similar role</li><li>Bachelor's degree in business administration &amp; management</li><li>Excellent verbal and written communication skills both in Greek and English</li><li>Good understanding of business process and management, requirements and dynamics</li><li>Proficient in using MS Office</li><li>Proven ability to drive effectively a center and team</li><li>Ability to coach and develop others</li><li>Excellent interpersonal, organizational and communication skills</li><li>Ability to work in flexible hours</li></ul> What We Offer<ul><li>Attractive salary package and bonus scheme</li><li>Private Health Insurance</li><li>Professional skill development</li><li>Excellent professional environment</li><li>Ongoing career growth and skill development</li></ul>

Center Manager

We are seeking a Talent Acquisition Specialist who will be responsible for end-to-end recruitment across all roles and seniority levels, with a strong focus on administrative and specialist positions.This role is ideal for a hands-on recruiter who thrives in a scale-up environment, combines strong execution with process thinking, and wants exposure to HR Operations, workforce planning and People initiatives.Key Responsibilities<ul><li>Manage the full recruitment lifecycle for business, operational and support roles</li><li>Partner closely with hiring managers to translate business needs into effective hiring plans</li><li>Own sourcing strategies using LinkedIn, job boards, referrals and direct search</li><li>Screen, interview and assess candidates, ensuring a high-quality candidate experience</li><li>Coordinate offers and support hiring decisions in collaboration with HR Lead</li><li>Process, Data &amp; HR Operations</li><li>Actively utilize the ATS, ensuring data accuracy and tracking KPIs</li><li>Support onboarding coordination and collaboration with HR Operations</li><li>Support People projects as the organization scales</li></ul>&nbsp;What We’re Looking For<ul><li>3+ years of experience in Talent Acquisition and People Operations</li><li>Proven experience hiring administrative and specialist roles in fast-paced environments</li><li>Hands-on experience working with an ATS and recruitment data</li><li>Strong organizational and stakeholder management skills</li><li>Ability to operate autonomously while collaborating closely with senior leadership</li><li>Fluency in Greek &amp; English</li></ul>

Talent Acquisition Specialist

Site Reliability Engineer (SRE) for Integrated Order Management (IOM) is responsible for maintaining and improving the reliability, availability, performance, and scalability of the IOM platform and provided services. This includes designing, implementing, and maintaining the infrastructure, tools, and processes necessary to support the platform operations. The SRE will work closely with development and operation teams, from the core IOM platform based on SAP S/4 Order To Cash (OTC, former SD) as well as cross-platform ones, covering various sales order entry channels and integrations, to ensure that the platform is scalable, secure, and highly available. SRE will also be responsible for monitoring the platform, identifying and resolving complex issues, and implementing improvements to prevent future incidents. The SRE will be expected to have a strong understanding of the SAP S/4 OTC configuration and systems operations, experienced with highly-integrated order management landscapes, DevOps practices, and cloud infrastructure with a focus on automating operations and resolving complex technical challenges.YOUR KEY RESPONSIBILITIES:• Availability &amp; Performance Monitoring:o Monitor product systems health, availability, and performance to ensure services meet defined service-level objectives (SLOs) and service-level agreements (SLAs).Work on system reliability engineering by designing and implementing system that is resilient, fault-tolerant, and capable of withstanding both expected and unexpected failures.o Proactively identify, troubleshoot, and resolve issues affecting the stability of the platform and its integrations.o Implement and maintain monitoring and alerting systems to provide visibility on performance, application health, and user experience.o Leverage observability tools (e.g., Azure Monitor, Application Insights, Power Platform Monitor, Dynatrace) to enhance real-time visibility.• Problem Management &amp; Root Cause Analysis:o Lead troubleshooting efforts for complex issues (problems), diagnose root causes, and drive improvements to prevent recurrence in collaboration with Development teams and Product Mgr. partners. Ensure proactive management of alerts and participation in crisis management teams as requiredo Perform root cause analyses with the relevant Development &amp; Operations teams to identify and resolve recurring issues, documenting findings, and driving systemic changes to prevent future failures. Lead post-incident reviews to document learnings and work with teams to implement long-term fixes.• Automation &amp; Continuous Improvement:o Implement processes and practices that continuously improve the reliability, performance, and scalability of the system.o Develop &amp; maintain automations for repetitive tasks to increase efficiency, reduce manual effort, and improve response times.o Collaborate with DevOps teams ensuring that releases follow testing and quality assurance standards.o Ensure the platform can scale efficiently, meet growing user demand, and plan for future capacity needs.• Collaboration &amp; Cross-Functional Coordination:o Collaborate with product development teams, cloud operations, integration, and other platform teams to define reliability requirements and prioritize improvement initiatives.o Partner with the security team to implement best practices and maintain compliance within the environment.o Provide training and support to team members and users on incident response protocols, monitoring tools, and troubleshooting techniques.o Share insights and best practices with other SREs to foster knowledge sharing and improve reliability across the organization.Work with SRE Manager and other Platform SREs, SIAM (Service &amp; Integration Management) team, and the SRE Community of Practice to leverage synergies and share best practices to ensure Operational Excellence.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.• 5+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability.• 3+ years of experience with SAP S/4 OTC/SD and D365 CRM, and order management interfaces within B2B or B2C preferably in the FMCG industry, including understanding its architecture, configuration, and integrations.• Hands-on experience with systems monitoring, alerting, and observability tools, especially within the Microsoft ecosystem (e.g., xx-xx-xx).• Strong knowledge of cloud infrastructure, data structures and algorithms• Experience with SAP TMS, Azure DevOps CD/CI Pipelines (ALM)• Excellent troubleshooting and problem-solving skills, with a focus on improving long-term reliability and efficiency.• Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Fluent in written and verbal English• Detail-oriented and capable of managing multiple priorities in a fast-paced environment.• English proficiency

Site Reliability Engineer - Integrated Order Management

•Welcome and escort VIP guests, Marriott Bonvoy Elite members, and special-category guests according to brand standards. •Ensure all guest preferences, profiles, and special requests are anticipated and fulfilled proactively. •Maintain strong guest engagement and personalized service delivery throughout the guest journey (pre-arrival, arrival, in-house, and departure). •Resolve guest concerns and service recovery cases promptly, diplomatically, and in alignment with Marriott’s “Brilliant Service” philosophy. •Conduct daily lobby presence to ensure smooth operations and enhanced guest interaction. •Ensure consistent delivery of The Luxury Collection’s signature rituals, personalized touches, and guest recognition programs. Operational &amp; Administrative Responsibilities •Coordinate with all operational departments (Housekeeping, F&amp;B, Spa, Engineering, Concierge, Sales) to ensure seamless service delivery. •Oversee daily VIP reports, arrival preparation, room inspections, and amenities placement. •Manage guest feedback through internal platforms: GXP, Medallia, GuestVoice, and TripAdvisor/Online Reputation Management tools. •Ensure proper documentation of guest preferences in the PMS and CRM systems for future stay personalization. •Support front office operations during peak periods when required. Brand Standards &amp; Compliance •Guarantee full adherence to Marriott Luxury Collection brand standards, operational guidelines, and guest service protocols. •Train team members on guest interaction standards, upselling techniques, and service recovery procedures. •Participate in quality audits (LRA, Brand Standard Audits) and implement improvement action plans where needed. Leadership &amp; Team Collaboration •Support the Front Office Manager in supervising and coaching Guest Relations Agents, Lobby Ambassadors, and Concierge teams. •Provide ongoing feedback, skill development, and performance support to ensure luxury-level service delivery. •Foster a culture of teamwork, empathy, and excellence in guest service. Guest Loyalty &amp; Recognition •Ensure correct implementation of Marriott Bonvoy Elite recognition benefits. •Promote loyalty program enrolments and educate guests about member benefits. •Review loyalty reports to ensure personalized engagement and targeted service enhancements.Education &amp; Experience •Bachelor’s degree in Hospitality Management or related field preferred. •Minimum 2–3 years of experience in guest relations, front office, or luxury hospitality roles. •Previous experience with Marriott brands or other luxury chains (preferred). Skills &amp; Competencies •Strong leadership, communication, and interpersonal skills. •Exceptional attention to detail and passion for personalized service. •Ability to manage guest situations with tact and diplomacy. •Strong knowledge of PMS systems (Opera Cloud/Opera PMS preferred). •Fluent in English; additional languages highly desirable (Greek, Russian, French, Arabic, etc.). •Professional grooming and presentation in line with luxury standards.Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.montly payment, accommodation, meals provided, hotel uniform, arrival pick up1.600 euro net monthly

Guest Relations Manager

We’re currently in search of a talented and resourceful:PAYROLL &amp; HR OPERATIONS SPECIALISTResponsibilities of the Role:<ul><li>Run the full payroll process cycle (including data collection, organization &amp; administration).</li><li>Gather information regarding employee payroll changes, such as sick leaves, overtime, etc.</li><li>Ensure calculations and filings fully comply with laws and payroll/HR standards.</li><li>&nbsp;Manage the hiring/termination process and prepare necessary forms.</li><li>Enter data into payroll, administrative databases, and software programs.</li><li>Administer employee benefits (private medical insurance plan, fuel cards, meal tickets, etc.).</li><li>&nbsp;Handle public authorities’ tasks (Ergani platform, Sepenet, etc.).</li><li>Provide administrative assistance and coordinate the day-to-day operations of the HR function and duties.</li><li>Leverage digital technology capabilities to simplify the HR workflows, propose ways to improve the efficiency of the HR department and organization, and enhance employee experience.</li></ul>&nbsp;Qualifications and skills:<ul><li>Bachelor’s degree in Business, Economics, or Finance.</li><li>Master’s degree in HR will be considered as a strong plus.</li><li>Over years&nbsp;of experience in an organized HR department, ideally in a payroll role.</li><li>Knowledge of employment law, contracts management, operations, and shifts management.</li><li>Robust skills in data analytics and Systems thinking (analyze and recognize how a system's constituent parts interrelate and how sub-systems work within the context of larger systems).</li><li>Agility in learning new technological tools and systems when needed.</li><li>Additional knowledge of digital tools will be considered a plus.</li><li>Strong computer literacy, including Microsoft Office applications.</li><li>Excellent command of the Greek and English languages.</li><li>Inherent interpersonal and communication skills, ethical principles, and cultural awareness.</li><li>Self-motivated and resourceful, with problem-solving aptitude.</li><li>Excellent organizational skills and attention to detail.</li><li>Military obligations fulfilled (for male applicants).</li></ul>&nbsp;Our company offers: &nbsp;<ul><li>Competitive compensation package (incl. performance Yearly Bonus and non-monetary Benefits and Perks)</li><li>Life &amp; Medical Insurance</li><li>Strong training, career development prospects, and growth</li><li>Modern, human-centric, and friendly working environment</li></ul>&nbsp;Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;All applications are considered strictly confidential.

PAYROLL & HR OPERATIONS SPECIALIST

The Transportation Senior Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities&nbsp;<ul><li>Coordinate and arrange the shipment of goods by identifying the most suitable transport carriers.</li><li>Collaborate closely with all Supply Chain and Logistics departments across Viohalco companies.</li><li>Manage transportation operations efficiently while ensuring adherence to budget constraints.</li><li>Serve as SAP TMS Key User, providing expertise and operational support.</li><li>Execute RFQs and e-auctions for land, air, and courier transport services.</li><li>Ensure full compliance of transportation operations with applicable laws, transport regulations, safety standards, environmental policies, risk management guidelines, and corporate policies.</li><li>Maintain accurate departmental records, reports, and key performance indicators (KPIs) related to carrier performance and transportation costs.</li><li>Identify and qualify new suppliers capable of meeting the company’s cost, quality, and service requirements.</li><li>Operate and provide support for logistics software systems (ANITA and related web applications).</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 6 years of relevant professional experience.</li><li>Strong understanding of the international logistics market.</li><li>Solid knowledge of supply chain processes for metal products.</li><li>In-depth expertise in the transportation industry.</li><li>IT literate, with proficiency in logistics management software (e.g., SAP and other systems).</li><li>Excellent negotiation and time management skills.</li><li>Fluent in English, with outstanding verbal and written communication abilities.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

TRANSPORTATION SENIOR SPECIALIST (3580)

The Transportation Senior Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities&nbsp;<ul><li>Coordinate and arrange the shipment of goods by identifying the most suitable transport carriers.</li><li>Collaborate closely with all Supply Chain and Logistics departments across Viohalco companies.</li><li>Manage transportation operations efficiently while ensuring adherence to budget constraints.</li><li>Serve as SAP TMS Key User, providing expertise and operational support.</li><li>Execute RFQs and e-auctions for land, air, and courier transport services.</li><li>Ensure full compliance of transportation operations with applicable laws, transport regulations, safety standards, environmental policies, risk management guidelines, and corporate policies.</li><li>Maintain accurate departmental records, reports, and key performance indicators (KPIs) related to carrier performance and transportation costs.</li><li>Identify and qualify new suppliers capable of meeting the company’s cost, quality, and service requirements.</li><li>Operate and provide support for logistics software systems (ANITA and related web applications).</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 6 years of relevant professional experience.</li><li>Strong understanding of the international logistics market.</li><li>Solid knowledge of supply chain processes for metal products.</li><li>In-depth expertise in the transportation industry.</li><li>IT literate, with proficiency in logistics management software (e.g., SAP and other systems).</li><li>Excellent negotiation and time management skills.</li><li>Fluent in English, with outstanding verbal and written communication abilities.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

Intellectica is recruiting an experienced and highly organized&nbsp;Logistics Manager&nbsp;on behalf of a leading dairy and cheese products retailer and producer with over 60-years’ presence in the field. Based in Athens, Greece, and reporting to the company’s CEO the successful candidate will have previous experience in overseeing all aspects of the supply chain including procurement, warehousing, logistics and distribution, ideally in temperature-controlled environments. The primary purpose of the role is to ensure the smooth and efficient flow of products from production to delivery, while optimizing costs and maintaining high quality standards.Key activities and responsibilities of this role include:<ul><li>Developing and implementing strategic plans to optimize the supply chain processes, inventory management, and distribution network efficiency</li><li>Collaborating with internal teams, including production, sales, and finance, to forecast demand, plan production schedules, and ensure on-time delivery of products</li><li>Designing and optimizing logistics processes, including route planning, load scheduling, and delivery methods to improve efficiency and reduce costs</li><li>Preparing and managing the logistics budget, track expenses, and implementing cost-saving initiatives</li><li>Overseeing inventory control and ensuring accurate stock levels are maintained to minimize shortages and excess inventory</li><li>Managing and maintaining supplier relationships, negotiate contracts, and monitor supplier performance to ensure reliable and cost-effective procurement of raw materials and packaging</li><li>Monitoring key performance indicators (KPIs) and implementing continuous improvement initiatives to enhance operational efficiency and productivity</li><li>Developing and implementing standard operating procedures (SOPs) for the supply chain department to ensure consistent and compliant operations</li><li>Leading and mentoring a team of supply chain professionals, providing guidance and support to improve individual and team performance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ Degree (AEI/TEI) in Business Administration, Logistics, Supply Chain Management or a related field</li><li>Proven experience of at least 7 years as a Logistics Manager, preferably in the dairy or food industry</li><li>Familiarity with regulatory requirements related to the food and beverage industry</li><li>Experience in managing temperature controlled environments is highly desirable</li><li>Strong Knowledge of supply chain management principles including procurement, inventory management and logistics</li><li>Knowledge of using supply chain management software and ERP systems</li><li>Knowledge of MS Office suite</li><li>Excellent knowledge of Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership skills with the ability to manage cross-functional teams</li><li>Strong organizational and analytical skills with the ability to manage multiple projects simultaneously</li><li>Excellent analytical and problem-solving skills, with the ability to make data-driven decisions</li><li>Excellent communication and interpersonal skills</li><li>Ability to operate within defined objectives, budgets and timeframes</li></ul>

Treasury Manager int-0363

Logistics Manager int-0352

At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.We are looking for an experienced Workforce Management Manager to own and drive the Workforce Management strategy.&nbsp;Reporting to the Head of Passenger and Driver Care, you will oversee precise forecasting and capacity planning for all Customer Care volumes, ensuring optimal staffing and efficiency. You will be instrumental in developing and delivering high-impact reporting, serving as the primary Subject Matter Expert (POC) for PDC partners, and leading all critical WFM management reviews. Furthermore, you will manage and mentor the WFM team as it expands.YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Forecasting: Generate precise forecasts for PDC volumes by analyzing historical data, identifying trends, and accounting for seasonality.</li><li>Capacity Planning: Estimate future capacity needs and implement strategies to ensure optimal staffing levels for PDC requirements while maintaining cost control.</li><li>Scheduling: Develop efficient agent schedules and continuously refine them to balance operational needs with agent preferences.</li><li>Real-Time Management: Proactively monitor real-time and intraday volumes and collaborate with the PDC management team to make necessary adjustments.</li><li>Reporting &amp; Analytics: Create easily digestible reports for PDC management, delivering actionable insights into performance and all key WFM metrics.</li><li>Stakeholder Collaboration: Partner closely with PDC management, Operations, Data Analytics, HR, and external partners to achieve the best possible outcomes for all WFM-impacting topics.</li><li>Internal Communication: Share key WFM insights regularly (weekly), convey important information, and recommend or negotiate changes with internal teams.</li><li>External Influence: Communicate PDC requirements (daily, weekly, monthly) to external partners, positively influencing outcomes and negotiating changes as needed.</li></ul>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>5 + years of experience in Workforce Management in a contact center, BPO, logistics, or similar high-volume operational environment.</li><li>High proficiency in industry-leading WFM tools, such as Tymeshift, Aspect, NICE, or equivalents.</li><li>High proficiency in data manipulation and reporting using tools like Excel, Tableau, Metabase, SQL, BI, or equivalent platforms.</li><li>Strong understanding of contact center metrics, technologies, and operational best practices.</li><li>Highly analytical capacity to identify trends, interpret complex data sets, and translate analysis into actionable business strategies.</li><li>Proven expertise in forecasting and statistical methodologies.</li><li>Demonstrated ability to work with, influence, and effectively collaborate with internal and external stakeholders across various functions.</li><li>Fluent in English and proficiency in other languages is a significant plus.</li></ul>&nbsp;BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Hybrid working models</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility budget for Freenow App</li></ul><ul><li>Health Insurance&nbsp;</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Workforce Management (WFM) Manager - Athens

As a Digital Infrastructure Manager, you will play a key role in designing, implementing, and optimizing our digital ecosystem across CRM, ERP, and other operational platforms. You will act as the link between business stakeholders and technical teams — ensuring that processes are well understood, solutions are correctly designed, and systems work together seamlessly.You will report directly to the Head of Digital Transformation and work closely with Business, Finance, Operations, and Technology teams to support the company’s end-to-end digital journey. Key Responsibilities<ul><li>Lead the implementation of the new ERP system of the company</li><li>Analyze business requirements and translate them into detailed functional specifications for ERP and CRM systems</li><li>Mapping and optimization of key business processes</li><li>Collaborate with external partners and integrators to ensure proper system design, data integrity, and timely delivery</li><li>Perform system testing, and user acceptance coordination</li><li>Create and maintain documentation: process diagrams, data flow maps, and configuration manuals</li><li>Train and support end-users during rollout and after go-live</li><li>Continuously identify improvement opportunities for automation and integration between platforms</li></ul>Job requirementsRequired Skills &amp; Experience<ul><li>5+ years of experience leading ERP and/or CRM implementation projects</li><li>Solid understanding of business processes such as Sales, Finance and Operations</li><li>Experience working with local or international ERPs or similar enterprise systems</li><li>Strong analytical and problem-solving skills — able to translate business needs into system solutions</li><li>Excellent communication and documentation skills in English and Greek </li></ul>We Offer&nbsp;<ul><li>Competitive remuneration package</li><li>Private health and life insurance</li><li>Career development opportunities</li><li>A collaborative and modern work environment</li></ul>

Digital Infrastructure Manager

The role reports to the Retail manager and includes the below responsibilities:<ul><li>Manages operations in the regions/stores for which he/she is in charge and makes proposals for improving the process within the Operations department.</li><li>Organizes work and is responsible for the results of work in his/her team: defines KPIs, delegates tasks to associates, monitors the results of associates, motivates employees, develops knowledge of associates, implements company rules, informs employees about all news at regular monthly meetings and regular visits actions.</li><li>Implements and controls the implementation of the company’s strategy in order to ensure a high level of customer satisfaction in the region for which is he/she in charge.</li><li>In cooperation with retail manager sets and monitors the implementation of action plans in order to improve the work process at the regional level he/she leads.</li><li>Provides constructive feedback to other departments on operational challenges, sales improvement and overall performance improvement (range, stock, promotions, innovations, deliveries) for the region he/she manages.</li><li>He/she is responsible for the implementation of all standard operating procedures in retail stores in order to ensure the execution of all necessary activities and processes&nbsp;</li><li>Implements and controls all standards related to the appearance of the facility in the stores (hygiene, equipment, devices, visual merchandising…).</li><li>He/she is responsible for improving the work of retail stores through improvements in the work process, financial performance indicators and customer relations.</li><li>Plans and controls sales targets and costs for the region in charge in order to achieve the annual business plan.</li><li>Regularly monitors the inventory turnover ratio and makes suggestions to ensure that the values ​​are in line with the defined business plan.</li><li>Ensures and is responsible that the write-off and deficit are in accordance with the values ​​defined by the business plan – the rulebook for the region he leads.</li><li>He/she is responsible for the availability and high level of service that employees in retail stores provide to consumers, in order to attract more consumers and retain existing ones.</li><li>With his/hers work and undertaken activities, he/she improves the experience of buying consumers in stores.</li><li>He/she is responsible for monitoring and managing the schedule of employees in retail stores, their absences, transfers between stores, respecting all legally prescribed elements and informing Retail manager.</li><li>Provides full support, in all segments of work, new and renovated stores. Organizes all activities and all services related to the opening, renovation, and relocation of stores.</li><li>Provides support, trains and is responsible for employee training through referral to appropriate training, monitors improvements in daily work and provides feedback regarding their development&nbsp;</li><li>Monitors and identifies competition activities, accordingly, proposes new activities&nbsp;</li></ul>&nbsp;Key Requirements:<ul><li>A bachelor’s degree in marketing, business, or supply chain management.</li><li>At least 3 years of experience in Regional manager or similar roles</li><li>An excellent grasp retail and cosmetics market.</li><li>Possess great organizational, team leading and interpersonal skills.</li><li>Responsible, analytical, fast reacting and acting, able to work towards a common result for the appointed area.</li><li>Proficient in ERP&nbsp;</li><li>Driving license</li><li>Fluent in English&nbsp;</li></ul>

Regional manager

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager

We're looking for a strategic and operationally-minded&nbsp;Pricing Manager (Revenue &amp; Commercial Excellence) to lead our revenue optimization initiatives across European operations. This is a unique opportunity to build enterprise-grade pricing frameworks, standardize best practices across multiple countries, and drive sustainable margin improvement through pricing discipline and process excellence.&nbsp;You'll be the architect of our pricing and revenue excellence capabilities, working at the heart of our commercial operations.You will lead the design and implementation of :<ul><li>Standardized pricing frameworks&nbsp;across countries, service lines, and client segments—including rate cards and indexation templates</li><li>End-to-end process orchestration&nbsp;for change request management—from intake through pricing, client response, invoicing, and contract compliance</li><li>Revenue protection mechanisms&nbsp;ensuring full application of contractual terms, including inflation adjustments and indexation clauses</li><li>Pricing analytics and governance&nbsp;that provide visibility and drive continuous improvement</li><li>Commercial enablement&nbsp;through tools, templates, and training across our European teams</li></ul>&nbsp;&nbsp;Day-to-Day Responsibilities&nbsp;Strategic Pricing &amp; Framework Design<ul><li>Develop and implement standardized rate cards across European markets</li><li>Create country-specific indexation clause templates that ensure automatic price adjustments</li><li>Design pricing methodologies for different engagement types (T&amp;M, fixed price, value-based)</li><li>Establish pricing governance and approval workflows with built-in compliance checks</li></ul>&nbsp;Revenue Protection &amp; Optimization<ul><li>Implement controls to ensure complete and accurate invoicing of delivered work</li><li>Design processes to systematically apply inflation clauses and indexation adjustments</li><li>Create monitoring mechanisms to track contract compliance and revenue realization</li><li>Develop analytics to identify and close revenue leakage gaps</li></ul>&nbsp;Process Excellence<ul><li>Build end-to-end processes for managing opportunities and change requests</li><li>Design templates, tools, and playbooks that embed pricing discipline across the organization</li><li>Implement checkpoints ensuring contractual terms (pricing, indexation, scope) are properly applied</li><li>Develop pricing and revenue analytics dashboards to track performance and inform decisions</li><li>Cross-Functional Leadership</li><li>Partner with country managers, delivery teams, and finance to align on commercial practices</li><li>Train and coach teams on pricing processes, contract management, and best practices</li><li>Serve as the pricing authority for complex or strategic opportunities</li><li>Drive adoption and behavioral change across the organization</li></ul>&nbsp;Continuous Improvement<ul><li>Monitor market trends, inflation indices, and competitive positioning</li><li>Gather stakeholder feedback to refine frameworks and processes</li><li>Identify automation and digitization opportunities</li><li>Stay current on pricing innovation and revenue optimization best practices</li></ul>&nbsp;Who are we looking for&nbsp;<ul><li>5 years minimum in management consulting&nbsp;(strategy, operations, or pricing practices preferred) or similar high-performing environment</li><li>Analytical rigor: Comfortable with data analysis, financial modeling, and translating insights into actionable strategies</li><li>Process design mindset: Proven ability to create scalable frameworks and drive operational transformation</li><li>Business acumen: Understanding of B2B pricing, margin dynamics, contract management, and value realization</li><li>Stakeholder management: Ability to influence and align cross-functional teams across geographies</li><li>Entrepreneurial executor: You identify opportunities and drive them to completion autonomously</li><li>Fluent English&nbsp;(additional European languages a plus)</li></ul>&nbsp;Nice to Have:<ul><li>Experience with rate card development, indexation mechanisms, or pricing tool implementation</li><li>Background in professional services, consulting, or project-based businesses</li><li>Understanding of inflation indexation and contract price adjustment mechanisms</li><li>Track record in change management and driving organizational adoption</li><li>Understanding of multi-country European operations and local market dynamics</li></ul>&nbsp;

Pricing Manager - Revenue & Commercial Excellence (F/H) Remote

Pricing Manager - Revenue & Commercial Excellence (F/H) Thessaloniki

Support the Hotel Business Partner Manager by assisting with financial analysis, monitoring operational performance, and preparing reports and presentation materials for internal use.Assist the Manager in coordinating with Budget Holders and Operational Teams by providing data, tracking performance, and preparing variance summaries.Contribute to the preparation of budgets and forecasts by gathering data, checking accuracy of inputs, and performing initial analytical work.Support the month-end close process by comparing actual results to budget, identifying key variances, and preparing summary findings for the Manager.Carry out preliminary financial and operational analysis to help the Manager identify risks, opportunities, and areas for corrective action.Prepare ad-hoc reports and analysis based on requests from the Manager, and help ensure smooth communication between Finance and Hotel Operations by supporting the Manager with day-to-day follow-up and information gathering.What will you bring?Business Economics University Degree.2–4 years of professional experience in Big 4 Consulting, Transaction/Assurance Services, or in Financial Controlling/FP&amp;A roles. Strong Analytical skills are required.Understanding of Accounting, Tax and Finance Principles. Payroll knowledge will be considered as a plus.Excellent Communication is required (Greek and English).Advanced Excel and Power Point user experience is required.Strong Analytical and problem-solving skills, with the ability to work independently and in a team environment.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Finance Hotel Business Partner

Accident Operations Advisor plays a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction &amp; service quality for Ayvens clients through effective communication and operational excellence.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.Qualifications &amp; Skills: • University degree will be considered as an asset• Technical knowledge of automotive systems, including repair, and maintenance.• At least 5-7 years of experience in automotive markets• Body repair workshop experience will be considered as a plus • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented

Accident Operations Advisor

The Transformation, Infrastructure and Enterprise Solutions (TIES) inspires innovations and powers Pfizer’s growth as the technology engine that makes our enterprise operations possible.The role is responsible for managing and delivering network infrastructure projects (LAN/WLAN, WAN, and Unified Communications/Telephony) across Pfizer Commercial, R&amp;D, and PGS sites in the EMEA region, including full ownership of project planning, scoping, design, costing, execution, and coordination.This role reports and partners with the TIES Real Estate Infrastructure Regional Lead for EMEA on overall planning and will collaborate with the GWE, R&amp;D, and PGS sites, network engineering SMEs and external vendors.This role will work primarily on real estate portfolio including but not limited to new site buildouts, existing site modifications, site closures, site disposition activities, new infrastructure technology rollouts and changes to existing service offerings.This role ensures operational requirements are captured within project plans, changes are completed in a controlled manner, and there is a formal operational acceptance process during project close-out.This position helps drive continuous improvement to our service offerings, standard patterns, and overall project execution process. Additionally brings an innovative mindset to the team with the goal of leveraging AI through all facets of our work processes and project management methodologies.ROLE RESPONSIBILITIESPartner with TIES Real Estate Solutions Management Infrastructure Lead - EMEA to capture project and ongoing costs before work is committed.<ul><li>Leads planning and scheduling of real estate initiatives across Digital Creation Centers, overseeing all phases from design and execution to successful project closeout.</li><li>Identify and escalate cross‑project dependencies, risks, and issues.</li><li>Maintain accurate project plans, portfolio tracker data, and weekly status reporting.</li><li>Lead weekly project meetings to align timelines, deliverables, and actions.</li><li>Provide regional weekly portfolio updates to ensure transparency and alignment.</li><li>Manage ATC processes and ensure smooth transition to operational teams.</li><li>Oversee vendor engagement, including quotes, deliverables, and invoicing.</li><li>Ensure all project costs are reviewed and approved before work begins.</li><li>Initiate and track Purchase Requisitions and Purchase Orders through completion.</li><li>Manage scope, cost, and timeline changes throughout the project lifecycle.</li><li>Ensure complete project documentation and proper closeout.</li><li>Manage end‑to‑end project budgets and update financial trackers.</li><li>Drive continuous process improvement and integration across TIES Service Areas.</li><li>Mentor and support junior team members.</li></ul>BASIC QUALIFICATIONS<ul><li>Degree in Information Technology, Engineering or related technical field, or equivalent experience.</li><li>At least 4-6 years in IT Project Management/Service Lifecycle, including infrastructure transformation projects.</li><li>Network knowledge desired.</li><li>Proven capability leading projects in agile environment; Scrum Master or Product Owner certification preferred.</li><li>Experience in managing medium to large scale and global IT projects.</li><li>Knowledge and experience in: Project Management, managing external service providers, ITIL Service Management Lifecycle framework &amp; processes, and IT Financial Management.</li><li>PMP &amp; ITIL Certifications desired.</li><li>Expertise in Microsoft Office suite and experience with Microsoft Project &amp; SharePoint.</li><li>Excellent oral and written communication skills.</li><li>Diplomatic and customer serviced focused; ability to manage key stakeholders in positive, poised, and effective manner.</li><li>Ability to manage issues very high and very detailed level to facilitate services and infrastructure operations and transitioning.</li><li>Proven experience in effectively communicating technical issues/challenges with non-technical people.</li><li>Solid stakeholder management, negotiation and influencing skills.</li><li>Must be self-motivated, must have an ability to work well in a geographically dispersed, virtual team environment, must exhibit a positive and professional attitude, and a strong team player.</li><li>Provides coaching to junior members of the team.</li></ul>PREFERRED QUALIFICATIONSTechnology Competence &amp; Scale:<ul><li>Good understanding of the specific technology/network engineering areas and a working knowledge across related digital infrastructure components.</li><li>Experience with Jira, including building workflows and automations to streamline processes.</li><li>Experience in creating BI dashboards for data visualization and actionable insights.</li><li>Knowledge of AI‑driven workflows, including tools like Microsoft Copilot, with a strong interest in learning and applying emerging AI technologies.</li></ul>Vendor Management:<ul><li>Demonstrated ability to develop/maintain a deep operational relationship with multiple vendors and holding them accountable for the delivery of various IT service disciplines.</li><li>Ability to partner with vendors to identify solutions / workarounds / alternatives to business needs or to address problems.</li></ul>

Manager, Real Estate Infrastructure - EMEA 4949551

Accenture’s Banking Strategy &amp; Consulting team is seeking professionals to help deliver large-scale AI transformation programs. As part of this initiative, you will work with leading banks to design and implement Agentic AI&nbsp;and GenAI&nbsp;solutions that fundamentally reshape how banking operations function. You’ll play a key role in process analysis, business analysis, and defining the user stories and requirements that drive impactful digital change.What You’ll Do<ul><li>Lead or contribute to AI-enabled transformation programs&nbsp;that reimagine core operational processes in banking.</li><li>Perform business and process analysis&nbsp;to identify improvement opportunities and design future-state operating models.</li><li>Translate business needs into user stories, functional specifications, and AI use case definitions.</li><li>Engage with senior banking stakeholders to understand challenges and co-create AI-powered solutions.</li><li>Provide project management and delivery support, ensuring alignment, quality, and timely outcomes.</li><li>Collaborate with cross-functional Accenture teams to implement transformation programs successfully.</li></ul>QualificationWho We’re Looking For<ul><li>Bachelor’s or Master’s degree&nbsp;in Business, Technology, or Engineering&nbsp;from a top university.</li><li>From 1 year of experience&nbsp;in consulting, banking, or operational transformation.</li><li>Strong experience in process redesign, business analysis and digital transformation initiatives.</li><li>Excellent communication and stakeholder management skills in Greek and English.</li><li>Passion for AI, automation, and the future of banking operations.</li><li>Domain expertise in back-office banking operations, specifically in Commercial Lending, KYC, Payments, or Custody Operations, will be considered a strong asset.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li></ul>

S&C Analysts & Consultants - Banking Transformation

Intellectica is recruiting a dedicated and dynamic&nbsp;Import Operator&nbsp;on behalf of a leading freight forwarding company. Based in Thessaloniki, Greece and reporting directly to the Line Manager, the ideal candidate will play a vital role in ensuring the seamless and efficient importation of goods while maintaining compliance with customs regulations and company policies.Key activities and responsibilities of this role include:<ul><li>Scheduling and booking shipments from overseas, ensuring that goods are picked up, transported, and delivered on time</li><li>Preparing and verifying all necessary import documentation to meet customs and regulatory requirements, helping to secure smooth and compliant customs clearance</li><li>Acting as the primary point of contact between customers, carriers, customs brokers, and internal teams to resolve any issues, provide updates, and ensure effective shipment tracking</li><li>Maintaining accurate records of shipments in internal systems and generating reports on the status and performance of import operations</li><li>Ensuring that all operations adhere to both internal standards and external regulatory requirements, thereby supporting the company’s commitment to reliable and on-time deliveries</li><li>Maintaining accurate and up-to-date records of customer interactions, and service issues in the CRM system</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>1-3 years of experience in an import/export, customer support, or a similar role, preferably in the logistics or freight forwarding industry</li><li>A bachelor’s degree in Supply Chain Management will be considered a plus</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Fluency in Greek, English, and Italian is required</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with a passion for delivering exceptional service</li><li>Proactive, problem-solving approach</li><li>Ability to prioritize tasks and work effectively in a dynamic environment</li></ul>

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