lead program manager
About the job
As a Lead Program Manager, you will own and scale high-volume hiring operations for Wolt Market across international locations. Based in Greece, you will lead a team of recruiters and sourcers responsible for delivering hiring outcomes at scale through Greenhouse and Fountain (including automated assessments).
This is a hands-on leadership role where you will balance team management with program ownership—driving execution while continuously improving processes, workflows, and funnel performance. You will focus on building repeatable, scalable hiring systems that reduce manual effort and increase speed, quality, and consistency.
This role is ideal for someone with a Talent Acquisition background who is looking to grow into Program Management, and who brings a strong analytical mindset, ownership mentality, and passion for process improvement.
You’re excited about this opportunity because you will…
Lead and develop a team of recruiters and sourcers delivering high-volume hiring across international markets
Own hiring delivery through Greenhouse and Fountain, including automated screening and assessments
Drive end-to-end pipeline performance, from application through onboarding
Identify bottlenecks in the hiring funnel and implement scalable process improvements
Standardize workflows across markets while adapting to local nuances
Leverage data to monitor performance, improve conversion rates, and reduce drop-off (e.g., NCNS, early attrition)
Partner with cross-functional stakeholders (Operations, Workforce Planning, HR) to align hiring with business needs
Build and document processes, playbooks, and best practices to enable consistency at scale
Contribute to the broader transformation toward a more automated, efficient hiring model
We’re excited about you because…
You have 5+ years of experience in Talent Acquisition, Recruiting Operations, Program Management, or similar
You have experience in high-volume hiring environments and understand pipeline management at scale
You have people management experience (leading recruiters, coordinators, or sourcers)
You bring a strong analytical mindset and are comfortable using data to drive decisions
You have a track record of continuous improvement and optimizing processes
You are comfortable working with tools like Greenhouse, Fountain, or similar systems
You are highly organized and able to manage both team execution and program-level initiatives
You are comfortable writing clear documentation, building playbooks, and standardizing ways of working
You are adaptable and thrive in a fast-paced, evolving environment
Experience working across multiple countries or international markets is a plus
About the company
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.
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lead program manager
Wolt Greece
Αττική
Αττική
On Site
Ανθρώπινο Δυναμικό / HR
Permanent
Full Time
About the job
As a Lead Program Manager, you will own and scale high-volume hiring operations for Wolt Market across international locations. Based in Greece, you will lead a team of recruiters and sourcers responsible for delivering hiring outcomes at scale through Greenhouse and Fountain (including automated assessments).
This is a hands-on leadership role where you will balance team management with program ownership—driving execution while continuously improving processes, workflows, and funnel performance. You will focus on building repeatable, scalable hiring systems that reduce manual effort and increase speed, quality, and consistency.
This role is ideal for someone with a Talent Acquisition background who is looking to grow into Program Management, and who brings a strong analytical mindset, ownership mentality, and passion for process improvement.
You’re excited about this opportunity because you will…
Lead and develop a team of recruiters and sourcers delivering high-volume hiring across international markets
Own hiring delivery through Greenhouse and Fountain, including automated screening and assessments
Drive end-to-end pipeline performance, from application through onboarding
Identify bottlenecks in the hiring funnel and implement scalable process improvements
Standardize workflows across markets while adapting to local nuances
Leverage data to monitor performance, improve conversion rates, and reduce drop-off (e.g., NCNS, early attrition)
Partner with cross-functional stakeholders (Operations, Workforce Planning, HR) to align hiring with business needs
Build and document processes, playbooks, and best practices to enable consistency at scale
Contribute to the broader transformation toward a more automated, efficient hiring model
We’re excited about you because…
You have 5+ years of experience in Talent Acquisition, Recruiting Operations, Program Management, or similar
You have experience in high-volume hiring environments and understand pipeline management at scale
You have people management experience (leading recruiters, coordinators, or sourcers)
You bring a strong analytical mindset and are comfortable using data to drive decisions
You have a track record of continuous improvement and optimizing processes
You are comfortable working with tools like Greenhouse, Fountain, or similar systems
You are highly organized and able to manage both team execution and program-level initiatives
You are comfortable writing clear documentation, building playbooks, and standardizing ways of working
You are adaptable and thrive in a fast-paced, evolving environment
Experience working across multiple countries or international markets is a plus
On Site
Ανθρώπινο Δυναμικό / HR
Permanent
Full Time
About the company
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.