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As&nbsp;HR Business Partner - Manufacturing, you will work closely with the HR, Operations &amp; Payroll team, to ensure smooth HR operations, confidentiality and punctuality regarding all HR processes and policies. This position plays a key role in providing both operational and strategic human resources support to develop and coordinate programs which directly support the achievement of business objectives. This position supports the site managers in managing the day-to-day Human Resources functions including recruiting and selection, performance management, talent development, employee relations, total rewards, onboarding, policy implementation, employee engagement, communication activities, and employment law compliance.&nbsp;What you'll do:&nbsp;HR Services&nbsp;<ul><li>Participate in developing department goals, objectives and systems</li><li>Assist in evaluation of reports, decisions and results of department in relation to established goals</li><li>Recommend innovative approaches, policies and procedures to affect continual improvements in efficiency to the department and service performed</li><li>Assist in preparation and review of Annual HC Planning and Annual Budget</li><li>Support annual HR processes (merit cycle, talent reviews, calibration).</li><li>Implement global HR initiatives and ensure local activities are aligned to the global HR strategy</li><li>Partner with HR Centers of Excellence (COEs) including Talent Acquisition, Total Rewards, People &amp; Culture, and HR Operations</li></ul><ul><li>Ensure compliance with BIC requirements</li><li>Follow up of the EHS group guideline</li></ul>&nbsp;Recruitment&nbsp;<ul><li>Collaborates closely with the Talent Acquisition Center of Excellence and the Manufacturing Recruiter to ensure timely and effective staffing of all manufacturing positions.</li><li>Acts as the strategic liaison between Manufacturing and the TA teams, ensuring full alignment between workforce planning needs and recruitment priorities.</li><li>Opens and manages requisitions in SuccessFactors (SF), ensuring accuracy of job information, approval flows, and coordination with TA teams for a smooth hiring process.</li><li>Supports the development of talent pipelines for critical and hard‑to‑fill manufacturing roles, providing insights on market trends, skill gaps, and talent availability.</li><li>Ensures effective communication and collaboration across functions to optimize sourcing strategies, interview panels, and hiring decisions.</li><li>Monitors progress of active searches, proactively escalating risks or delays, and driving actions to meet business deadlines and staffing goals.</li></ul>&nbsp;Performance Management / Talent Development&nbsp;<ul><li>Drive the Talent and Performance Management processes, talent identification and succession plans management, and elaboration of individual development plans</li><li>Manage the annual objective process and support the Business Performance Management System (SAP SuccessFactors)</li><li>Work closely with Managers to assess training and organization development needs</li><li>Detect and analyze the training needs for each area aligned with the priorities and business strategy and create the training schedule</li><li>Coordinate all practicalities with training providers</li><li>Administer and provide customer support of BIC’s Learning Management Software and Performance Management tool (SAP SuccessFactors)</li><li>Responsible for Engagement Surveys implementation &nbsp;</li></ul>&nbsp;Employee Relations / Engagement&nbsp;<ul><li>Support all aspects of labor and employee relations including investigations; grievances; counseling to management; conflict mediation and resolution; disciplinary procedures etc.</li><li>Responsible for remaining up to date on relevant employment laws and other human resources compliance issues</li><li>Communicate engagement results, develop and execute the functional engagement action plans</li><li>Partner with Group HR and Corporate Communications on company event planning, execution and feedback for BIC</li><li>Participate actively in Corporate Social Responsibility Actions (Global &amp; Local)</li><li>Responsible for the creation and distribution of internal announcements through the company’s corporate communication platform</li><li>Represent HR team in various hearings</li></ul>&nbsp;Reporting&nbsp;<ul><li>Maintain human resource information systems records ensuring data accuracy and compiles reports from the database</li><li>Handle HR Reporting and Dashboard (i.e. SF, Power BI)</li><li>Prepare, deliver and analyze HR and operational data (turnover, absenteeism, training hours, productivity trends) to identify people-related risks and opportunities.</li></ul>&nbsp;&nbsp;Site-Level HR Responsibilities&nbsp;<ul><li>Coordinate and deliver site-wide events (e.g., town halls, recognition events, health &amp; wellness activities, CSR initiatives).</li><li>Manage site communication, ensuring clarity, consistency, and alignment with corporate messages.</li><li>Act as the site policy owner: implement HR policies, communicate updates, ensure compliance, and provide training when needed.</li><li>Serve as a central HR point of contact for ad hoc requests, queries, and employee needs.Knowledge &amp; skills&nbsp;</li></ul>&nbsp;What you'll bring to BIC:&nbsp;<ul><li>B.Sc. Degree in Human Resources or Business Administration, or related discipline. M.Sc. in relevant field will be considered as a plus</li><li>At least 3 years of working experience in a similar role, preferably in a multinational environment.</li><li>Previous HR experience in a Plant is a mandatory requirement</li><li>Proven experience with tools and technology including an Applicant Tracking System, Local Job Boards, Human Capital Management System (preferably SAP SuccessFactors)</li><li>Excellent command of English language (both written and verbal)</li><li>Advanced PC literacy (especially MS Office)</li><li>Strong knowledge of employment law and labor relationsCompetencies</li><li>Business acumen with understanding of manufacturing operations</li><li>Strong sense of ownership and accountability</li><li>Team player, proactive, creative and able to multi-task</li><li>Ability to work autonomously in a fast-paced, dynamic environment.</li><li>Written and oral communication skills, excellent organizational and interpersonal skills</li><li>Analytic and problem-solving skills</li><li>Ability to prioritize workload and demonstrate agility in decision making</li><li>Ability to learn new systems &amp; processes</li><li>Results orientation and proactive mindset</li><li>Adaptability and resilience</li><li>Ability to handle sensitive issues with a high degree of confidentiality</li></ul>

HR Business Partner, Manufacturing

As a Mass Segment Officer, reporting to the Branch Manager, you will manage and all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships and informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage service flow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests and escalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products and services• Monitor the market and competition and liaise with relevant departments on product and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes and overdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financial transactions• Manage branch organizational and operational matters, ensuring proper documentation and customer approval, before submission to Central Services; promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal Commercial and operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to the related credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, Business Administration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit, and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Mass Segment Officer

Commercial at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the omni-channel team that’s driving our huge commercial transformation. Job description:<ul><li>Leads and manages Inbound remote service channels (Voice &amp; Chat) and the B2B remote channel (retailer support line), acting as the key coordinator between the external vendor and internal stakeholders.</li><li>Accountable for delivering best-in-class experience to consumers and retailers, while overseeing the deployment and reporting of commercial programs, projects, and business initiatives.</li><li>Working closely with internal channels and CX departments to ensure the right initiatives are deployed.</li><li>Implement strategic priorities and adapt needs based on current commercialization initiatives to maintain / improve our Consumers and Retailers experience and satisfaction while making sure decision process considers NPS/ mystery shopper/ VOC.</li><li>Ensure a high quality, engaged and skilled front line (indirectly employed) applying to all people management levers (communication, recognition, reward, training, performance management, etc.)</li><li>Monitoring performance &amp; KPI's (SLA, AHT, QA, Occupancy, Replacement etc.) providing the necessary tools to achieve them.</li><li>Accountable for CSC partner management (operations, contract management, FTE management, Training programs, QA processes etc.).</li><li>Work closely with Regional CSC Team to ensure effective localization of regionally initiated projects.</li><li>Overseeing operating systems including policies, procedures, service level, operating structure, and information flow.</li></ul>&nbsp;Who we’re looking for, Education and Work experience: <ul><li>Bachelor’s degree in Business Administration, Marketing, Economics or other related fields</li><li>Minimum 2 years of experience in Commercial Roles (B2C) with focus in Call Centers Operations, Field Sales or Trade Marketing</li><li>Experience in managing 3rd parties or external teams will be considered an asset</li><li>Knowledge of CRM systems (eg. Salesforce, DCS) and Twilio will be considered as an asset</li><li>Consumer centric approach, confidence for exposure in higher management, presentation / impactful communication and high collaboration skills</li><li>Good understanding of commercial engagement &amp; execution, as well as digital savvy</li><li>Consumer Experience Savvy</li><li>Strong data analysis capability to identify trends, extract key insights, and highlight improvement opportunities across overall performance</li><li>Fluency in Greek and English both written &amp; verbal</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What we offer:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Inbound & B2B Coordinator 27060

In this role, you will be responsible for implementing operational processes for&nbsp;Rewards, Organizational Effectiveness and Performance Management Center of Excellence (CoE)&nbsp;programs and initiatives, ensuring a focus on operational excellence and employee experience.&nbsp;Deliver consistent and high-quality first-line HR support to employees addressing HR-related queries and ensuring&nbsp;timely,&nbsp;accurate&nbsp;resolutions through the ticketing system.&nbsp;&nbsp;Your role will encompass:  <ul><li>Implement and manage operational processes for Rewards, OE &amp; PM CoE programs (e.g., performance management, onboarding), ensuring a focus on excellence and a positive employee experience</li><li>Ensure data accuracy, policy compliance, and consistency across all Rewards, OE &amp; PM CoE procedures and processes&nbsp;</li><li>Serve as a liaison between People Services and Rewards, OE &amp; PM CoE teams by sharing insights from employee queries, identifying trends, and highlighting potential gaps</li><li>Support continuous improvement by implementing enhancements to Rewards, OE &amp; PM CoE activities and offering training and troubleshooting on HR systems and tools to promote employee and manager self-sufficiency</li><li>Ensure the integrity of data in the system by conducting accurate system updates and providing ongoing support for various data needs&nbsp;like MJM data, assignment of Performance cycle Forms etc</li><li>Facilitate the launch of communications via official Rewards, OE &amp; PM CoEs channels to ensure high-quality service experience&nbsp;</li></ul>&nbsp;What you bring to the role:  &nbsp;<ul><li>Bachelor's degree in HR, Business Administration, Psychology, Organizational Development, Social Sciences, or a related field&nbsp;</li></ul><ul><li>1+ years of experience in HR operations, service delivery, or employee services&nbsp;</li></ul><ul><li>Proficient in HR systems for data entry, troubleshooting, and reporting&nbsp;</li></ul><ul><li>Skilled in managing employee queries via ticketing systems, ensuring timely resolution&nbsp;</li></ul><ul><li>Strong customer service skills, providing timely and helpful support with a positive approach&nbsp;</li></ul><ul><li>Ensure data accuracy in HR processes and generate required reports&nbsp;</li></ul><ul><li>Ability to identify and suggest process improvements for greater efficiency and results&nbsp;</li></ul>&nbsp;Share the same Value Based Behaviors:  &nbsp;<ul><li>People &amp; Personal growth  &nbsp;</li></ul><ul><li>Results orientation &amp; Safety excellence  &nbsp;</li></ul><ul><li>Collaboration &amp; Trust  &nbsp;</li></ul><ul><li>Empathy &amp; Effective communication  &nbsp;</li></ul><ul><li>Flexibility &amp; Adaptability &nbsp;</li></ul>&nbsp;Your Benefits:• Competitive remuneration package • Ticket Restaurant Card • Group Health Insurance Plan • Preferential household electricity plan • Pension Plan&nbsp;

HR Service Delivery Associate Rewards

Interbeton, part of TITAN Greece has an excellent opportunity for an Electrical Engineer reporting to the Aggregates Technical Support Manager. The primary scope of this role is to support quarry operations through hands-on electrical supervision, maintenance planning, and execution of projects, ensuring operational continuity, compliance, and technical excellence across all quarry sites.Responsibilities<ul><li>Provide hands-on technical support for the supervision, planning, and maintenance of electrical equipment and installations within quarry operations.</li><li>Plan, coordinate, and monitor maintenance-related CAPEX projects for quarry electrical infrastructure, including cost control and timelines.</li><li>Act as the main electrical reference for Quarry Engineers, providing practical guidance and solutions for electrical issues on site.</li><li>Schedule and coordinate all electrical-related works and projects across quarry sites to ensure operational continuity.</li><li>Ensure full compliance with Health &amp; Safety standards, procedures, and legal requirements related to electrical equipment and installations in quarries.</li><li>Perform and support Health &amp; Safety audits focused on quarry electrical infrastructure and field installations.</li><li>Plan, monitor, and maintain electrical maintenance plans, equipment records, and technical documentation for quarry assets.</li><li>Manage upgrades, modifications, and improvements of quarry electrical systems, including integration with central and site electrical networks.</li><li>Execute and monitor SAP-related activities (PRs, RFQs, procurement of spare parts and services) related to quarry electrical equipment.</li><li>Supervise and coordinate contractors working on quarry electrical infrastructure, ensuring adherence to safety rules, technical specifications, and project timelines</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Electrical Engineering or equivalent technical qualification.</li><li>3–5 years of experience in electrical maintenance and projects within industrial environments, preferably in quarries, mining, cement, aggregates, or heavy industry.</li><li>Strong knowledge of electrical systems, power distribution, motors, MCCs, PLC interfaces, and industrial installations.</li><li>Proven experience in managing electrical contractors and supervising site works in operational environments.</li><li>Solid understanding of Health &amp; Safety regulations related to electrical installations and industrial operations.</li><li>Experience in CAPEX project coordination and budget monitoring.</li><li>Hands-on experience with SAP or similar ERP systems for maintenance and procurement activities.</li><li>Ability to work in field conditions and interact effectively with quarry site teams and engineers.</li><li>Strong planning, problem-solving, and communication skills.</li><li>Fluency in Greek; working knowledge of English is required</li></ul>What we offer<ul><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Private health insurance and annual checkup</li><li>Learning and Development opportunities</li><li>Summer schools for employees’ children</li><li>Wellness programs</li></ul>

Electrical Engineer 25819

Responsibilities:<ul><li>Organizes and coordinates the purchasing of supplies required by the Technical and Marine, Safety &amp; Quality Department, in an efficient and effective manner and based on the required specifications.</li><li>Obtains quotations from the “approved” suppliers, prepares comparison tables and submits to the Supplies Manager and the Procurement Director.</li><li>Maintains and expands the “Approved Vendors” list.</li><li>Negotiates prices, if required, and prepares the relevant evaluation forms.</li><li>Places orders in accordance with the approvals obtained and ensures that each purchase order is recorded to the electronic purchasing system and that the supply cycle operates effectively.</li><li>Cooperates with the Forwarding department for the delivery of the supplies onboard the vessel and instructs suppliers, Master and Agents accordingly.</li><li>Verifies completion of delivery and collects all supporting documentation.</li><li>Checks the relevant invoices and attaches the vessels’ confirmation of receipt for relevant supplies in order to proceed with the payment process.</li><li>Follows up until the vessel confirms that the supplies have been delivered onboard.</li><li>Creates and maintains systems, subsystems, items and the database for supplies in Navision application electronic system.</li></ul>Qualifications / Experience:<ul><li>Bachelor degree in any discipline, preferably in Shipping.</li><li>Minimum 3 years of experience in a similar position.</li><li>Fluency in English.</li><li>MS Office literacy.</li><li>Knowledge of Navision will be an asset.</li><li>Excellent communication and negotiation skills.</li></ul>

Supplies Operator

HERACLES Group, Greece’s leading company in the field of building materials and a member of Holcim, is seeking to cover the position Process &amp; Maintenance Coordinator to join LAFARGE BETON, one of the fastest growing and most dynamic companies in the aggregates and concrete sector.The Process &amp; Maintenance Coordinator will be based at the Quarry site in Mandra. Role &amp; Key AccountabilitiesThe&nbsp;Process &amp; Maintenance Coordinator is responsible for coordinating the operation and maintenance of the Crushing &amp; Screening Plant, ensuring safe, efficient, and uninterrupted production through the implementation of preventive and corrective maintenance programs. The role focuses on maximizing equipment availability and plant productivity while minimizing downtime and operational disruptions.● &nbsp; &nbsp;Production Plant Operations: Coordinate the daily operation of the crushing &amp; screening plant, ensuring production efficiency, product quality and compliance with operational and safety standards ● &nbsp; &nbsp;Maintenance &amp; Technical Support: Coordinate preventive and corrective maintenance activities, monitor equipment performance and manage spare parts availability to minimize downtime and improve reliability ● &nbsp; &nbsp;Health &amp; Safety: Maintain a zero-harm environment for employees, contractors, and suppliers ● &nbsp; &nbsp;Team Management &amp; Coordination: Organize and supervise operators, technicians, and maintenance personnel, ensuring effective daily planning and team performance ● &nbsp; &nbsp;Quality &amp; Compliance: Ensure compliance with ISO procedures, site regulations, and production documentation requirements, supporting continuous operational improvement&nbsp; Qualifications &amp; Skills● &nbsp; &nbsp;Education: Degree in Mechanical Engineering, Electrical Engineering or a related technical field is preferred ● &nbsp; &nbsp;Experience: 2-5 years of experience in production plants, quarries, crushing plants or heavy industry environments ● &nbsp; &nbsp;Languages: Fluency in English (written and verbal) ● &nbsp; &nbsp;Soft Skills: A proactive, self-driven professional with a results-oriented mindset and a strong commitment to Safety ● &nbsp; &nbsp;Communication: Exceptional interpersonal skills and the ability to foster team spirit&nbsp; The company offers: ● &nbsp; &nbsp;A unique opportunity to work for a leading company in the building materials industry ● &nbsp; &nbsp;Continuous training and career growth opportunities within an international GroupApplications: All applications will be treated with strict confidentiality.

Process & Maintenance Coordinator

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

As a Linux Systems Engineer, you’ll play a key role in ensuring the stability, scalability, and security of our corporate and gaming systems.&nbsp;Your day to day will include:• &nbsp; &nbsp;Supporting the assessment of the capabilities and limitations of the system and servers infrastructure, recommending solutions to facilitate the planning, design and development of a scalable and agile system architecture • &nbsp; &nbsp;Providing upgrade recommendations and technical direction to IT support staff to ensure systems’ integrity and availability • &nbsp; &nbsp;Automating and configuring management solutions and implementing improvements in deployment automation. • &nbsp; &nbsp;Managing, maintaining and monitoring all installed systems and infrastructure as well as identifying and resolving technical problems (2nd or 3rd level of support) in coordination with vendors and other IT personnel to achieve accurate system operation&nbsp; • &nbsp; &nbsp;Accurately, effectively and proactively executing migration and configuration changes to support business efficiency with minimum interruption of daily operations • &nbsp; &nbsp;Implementing security, backup, updates, and disaster recovery solutions to ensure the highest level of services and systems availability • &nbsp; &nbsp;Collaborating with security and networking teams to implement, expand and fine-tune security policies on central resources and applications configuring user access and permissions in line with approved levels of authority What you need to succeed:• &nbsp; &nbsp;Bachelor’s degree in Computer Science, Information Systems Management or relevant field&nbsp; • &nbsp; &nbsp;Minimum 3 years of hands-on experience in managing operating systems and databases • &nbsp; &nbsp;Proven working experience in installing, configuring, and troubleshooting of Linux operating systems • &nbsp; &nbsp;Proven experience in Virtualization administration (VMware &amp; Hyper-V &amp; KVM) • &nbsp; &nbsp;Deep knowledge of core IP services (DNS, DHCP, LDAP, NTP, SMTP etc.) • &nbsp; &nbsp;Strong experience with load balancing (HAProxy, Nginx)&nbsp; • &nbsp; &nbsp;Good knowledge of Azure administration • &nbsp; &nbsp;Working knowledge of a variety of hardware platforms and software applications • &nbsp; &nbsp;Knowledge of database management processes, tools and platforms (SQL, Oracle, Sybase etc.) • &nbsp; &nbsp;Proficiency in scripting and automation for routine tasks and deployments. • &nbsp; &nbsp;Experience with CI/CD pipelines and tools like Jenkins, GitLab CI, or CircleCI. • &nbsp; &nbsp;Familiarity with configuration management tools (Ansible, Puppet, Chef). • &nbsp; &nbsp;Good analytical thinking and strong attention to detail • &nbsp; &nbsp;Strong achievement orientation and a can-do mentality • &nbsp; &nbsp;Team player&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Linux Systems Engineer (3801)

We are looking for a Senior Security Engineer with demonstrated expertise across enterprise security engineering, Microsoft Azure and on-premises infrastructure protection, incident response, and compliance frameworks including ISO 27001:2022 and CMMC. This role requires hands-on technical execution alongside architectural oversight — you will design and operate security controls, drive threat detection capabilities, and own compliance program delivery end-to-end. Security operations must align with NATO cybersecurity standards and requirements.Key Responsibilities<ul><li>Security Engineering &amp; Architecture</li></ul>Design and operationalize enterprise security controls spanning network, endpoint, cloud, and application layers. Lead security architecture reviews for new systems and infrastructure. Implement Zero Trust architectures, network segmentation, IAM, MFA, and least-privilege access models across Microsoft Azure and on-premises/local resource environments. Ensure security configurations align with NATO security standards and requirements.<ul><li>Threat Detection &amp; Incident Response</li></ul>Develop and tune SIEM detection logic, correlation rules, and alerting pipelines. Lead investigation and containment of security incidents including phishing, malware, unauthorized access, and data exfiltration. Own post-incident reviews, root cause analysis, and remediation tracking. Perform digital forensics as required.<ul><li>Vulnerability Management</li></ul>Operate vulnerability scanning programs using tools such as Nessus, Qualys, or Tenable. Conduct risk assessments, prioritize findings by exploitability and business impact, and drive remediation with IT and DevOps teams. Track patching cadence and configuration hardening progress.<ul><li>DevSecOps &amp; Automation</li></ul>Integrate security controls into CI/CD pipelines. Develop automation using Python, Bash, PowerShell, or Terraform for security operations, alerting, and remediation workflows. Implement secrets management, SAST/DAST scanning, and container security controls.<ul><li>CMMC &amp; ISO 27001:2022 Compliance</li></ul>Lead implementation and operational alignment with ISO 27001:2022, including Annex A control mapping, ISMS policy and procedure ownership, internal and external audit coordination, and management reviews. Support CMMC assessment readiness, including control gap analysis, evidence collection, corrective action tracking, and continuous improvement activities. Ensure ongoing compliance with applicable regulatory, contractual, NATO, and customer cybersecurity requirements.<ul><li>Technical Leadership</li></ul>Mentor junior engineers and analysts. Provide technical leadership across security projects and incident response efforts. Collaborate cross-functionally with Engineering, IT, Product, and Leadership on security-by-design initiatives. Work closely with IT and external consultants to achieve security targets and program objectives.Required Qualifications&nbsp;<ul><li>5+ years in cybersecurity engineering or security operations roles</li><li>Strong proficiency in network security fundamentals: firewalls, IDS/IPS, VPN, DNS, TCP/IP</li><li>Hands-on experience with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or Elastic)</li><li>Deep knowledge of Windows, Linux, Active Directory, Microsoft Azure, and local on-premises infrastructure security</li><li>Practical experience with vulnerability management tools (Nessus, Qualys, or Tenable)</li><li>Demonstrated experience implementing or auditing ISO 27001 ISMS frameworks</li><li>Working knowledge of CMMC or equivalent cybersecurity maturity frameworks</li><li>Familiarity with NATO cybersecurity standards and information security requirements</li><li>Scripting proficiency in Python, PowerShell, or Bash</li><li>Experience with IAM, MFA, SSO, and RBAC implementations</li><li>Strong analytical reasoning and documented written communication skills</li></ul>

Senior Security Engineer

We are looking for an Information Security Officer to join our team. In this role, you will lead the company’s cybersecurity governance and ensure the protection of enterprise information assets. Working with key stakeholders, you will oversee security frameworks, risk management processes, incident response operations, and business continuity readiness to strengthen SKY express’s overall cyber resilience.Responsibilities:<ul><li>Lead the company’s Information Security governance and strategy, ensuring effective policies and frameworks.</li><li>Manage risk, compliance, and alignment with ISO 27001, NIST, and EU regulatory standards.</li><li>Monitor security operations and coordinate incident response activities.</li><li>Support IT projects and Data Protection (GDPR) activities with security best practices.</li><li>Oversee Business Continuity and Disaster Recovery planning and testing.</li><li>Manage security audits, third-party risks, and drive security awareness across the organization.</li></ul>Competencies: <ul><li>Excellent interpersonal and communication skills.</li><li>Solid project management and leadership capabilities.</li><li>Strong analytical and problem-solving mindset with high attention to detail.</li><li>Ability to work independently and collaboratively in cross-functional environments.</li><li>Competent to perform effectively under pressure and tight deadlines.</li></ul>Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field. Master’s degree in Information Security or Cyber Security or professional certifications (such as CISSP, CISM, CISA, CDPSE, ISO 27001 Lead Auditor) will be considered an asset.</li><li>Minimum 5 years of experience in Information Security, including risk management and incident response.</li><li>Proven experience implementing cybersecurity and compliance programs (covering frameworks such as ISO 27001, NIST, and EU security/privacy legislation).</li><li>Fluency in Greek and English (verbal and written).</li><li>Proficient in IT applications (MS Office suite).</li></ul>Why Join Us?: <ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (extended to first-degree family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational&nbsp;excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Information Security Officer

Our Sales Support Team plays a crucial role in ensuring that both restaurant and retail partners have everything they need to succeed on Wolt. From onboarding new partners to updating menus and product lists, based on the Wolt brand and standards, our team makes sure everything runs smoothly for our partners and customers.As a member of the Sales Support team, you will play a key role in both onboarding new partners and providing ongoing support to ensure a smooth and high-quality experience. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices.What you’ll be doing<ul><li>Venue Onboarding – Successfully onboarding new partner venues onto the Wolt platform and ensuring optimal access at necessary times;</li><li>Training &amp; Support – Training our partner venues on how to use Wolt’s tools and equipment to operate effectively and independently;</li><li>Quality &amp; Satisfaction Checks – Ensuring our portfolio of stores reach the highest Wolt service standards by conducting regular quality and satisfaction assessments;</li><li>Sales &amp; Operational Support – Assisting the Account Management and Merchant teams with partner-related administrative tasks, coordination, and performance-boosting initiatives;</li><li>Merchant Requests &amp; Issue Resolution – Responding to partner inquiries and resolving onboarding, contract, and operational issues in collaboration with our Support team;</li><li>Menu &amp; Assortment Management – Leading updates and improvements to restaurant menus and retail assortments on the platform;</li><li>Equipment &amp; Tech Management – Overseeing equipment enrollment, inventory tracking, and resolving technical issues related to merchant operations;</li><li>Process Improvement – Identifying bottlenecks, suggesting improvements, and taking ownership of projects aimed at enhancing partner satisfaction and operational efficiency;</li><li>Collaboration – Working closely with internal teams to ensure a seamless and high-quality experience for both new and existing partners, while staying agile as the company continues to grow.</li></ul>Our humble expectations&nbsp;<ul><li>Detail-Oriented &amp; Organized – You enjoy structure and keeping things running smoothly;</li><li>Customer-Focused – Previous experience in customer service, administration, or sales support is a plus;</li><li>Tech-Savvy – Comfortable working with digital tools and managing data;</li><li>Great Communicator – You’ll be in regular contact with merchants and internal teams;</li><li>Fluent in Greek &amp; English – Both languages are essential;</li><li>Valid Driver's License – Ability to travel for onsite partner visits and training sessions;</li><li>Bonus Points – Experience in the restaurant, retail, or e-commerce industry is a plus!</li></ul>What we offer<ul><li>✨ A Fun &amp; Dynamic Work Environment – Work with a supportive, international team;</li><li>📈 Career Growth – Opportunities to learn and develop within Wolt;</li><li>🍔 Wolt Perks – Discounts on Wolt orders &amp; modern work equipment;</li><li>⚖️ Work-Life Balance – Enjoy flexibility in your work routine.</li></ul>

Sales Support Associate

SKY express is currently seeking a Crew Control Officer, based in Athens Greece. As a Crew Control Officer, you will ensure the effective planning, monitoring, and management of flight crew schedules in compliance with EASA, HCCA &amp; company’s policies. You will play a key role in supporting flight operations by preparing rosters, coordinating with multiple departments, and handling day-to-day operational challenges.Responsibilities:<ul><li>Monitoring of daily flight operation and respond to irregularities (ex. Crew Changes, Aircraft Changes, flight time limitations).</li><li>Handling crew requests and last-minute changes by maintaining safety.</li><li>Managing day-to-day flight activities of crew members, in accordance with EASA and company’s flight and duty limitations.</li><li>Monitoring required trainings and make any changes needed, in cooperation with Training Department.</li><li>Collaborate with Hotel &amp; Accommodation Admin for out of base duties (duty tickets, transportation, hotel accommodation).</li><li>Create &amp; distribute reports regarding crew flight data.</li></ul>Competencies: <ul><li>Strong organizational and multitasking skills with attention to detail.</li><li>Problem solver, analytical way of thinking, excellent communication skills.</li><li>Ability to work under pressure.</li><li>Teamwork and collaboration mindset.</li><li>Able to work in 24/7 rotating shifts (including weekends &amp; bank holidays)</li></ul>Requirements: <ul><li>Bachelor’s degree or experience in airline operations.</li><li>Knowledge of EASA regulations is preferred.</li><li>Fluency in English (verbal and written).</li><li>IT literate (MS Office)</li></ul>Why Join Us?: <ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Medical Private Insurance.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Crew Control Officer

The Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp; Your day to day will include:<ul><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Maintaining monitoring tools, proposing improvements to optimize system functionality, supervising relevant contractors, and ensuring control over their performance to uphold service standards</li><li>Addressing tickets submitted by Allwyn's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the Allwyn Services Portal, collaborating with Allwyn Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications to end users regarding the procedure followed</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency</li></ul> What you need to succeed:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>3+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Strong customer service culture</li><li>Effective communication and team player</li><li>Excellent organizational and prioritization skills</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Technical Operations (TOC) Engineer (3915)

The University of Nicosia invites applications for UNIC Athens Campus for the role of Senior Finance Project Manager.The Senior Finance Project Manager will lead the financial management of a major, multi-phase university capital project in Athens involving the development of new teaching and research facilities for UNIC Athens.The postholder will be responsible for end-to-end financial oversight across the project lifecycle, including financial planning, budget control, integrated cash flow and liquidity management, funding coordination, financial governance, lender and funding-party interface, procurement support, contract-related financial oversight, risk monitoring, and executive reporting.In addition, the role is expected to actively contribute to broader financial decision-making, particularly in relation to funding strategy, liquidity positioning, investment structuring, and financial risk.This is a highly collaborative and non-standalone role, requiring the ability to operate through and coordinate a multidisciplinary network of finance, accounting, legal, procurement, and administrative stakeholders, ensuring consistent financial oversight across a complex and evolving project environment.The role requires a senior finance professional with substantial experience in large-scale, complex capital projects, capable of working closely with executive leadership, project teams, consultants, contractors, external advisors, and funding counterparties.Key Responsibilities:&nbsp;Financial Planning and Control<ul><li>Lead integrated financial planning across project phases, ensuring that budget, forecast, and funding</li><li>assumptions remain aligned as the project evolves across multiple project entities</li><li>Develop and maintain medium-term and long-term liquidity projections to support strategic decision-making and delivery planning</li><li>Lead the preparation and maintenance of the overall project budget</li><li>Develop cost forecasts, cash flow projections, and financial scenarios</li><li>Monitor actual spend against approved budgets and committed costs</li><li>Identify variances, cost pressures, and financial risks; recommend corrective action</li><li>Maintain accurate forecasts of final project cost and funding requirements</li></ul>&nbsp;&nbsp;&nbsp;Project Finance and Funding<ul><li>Oversee project cash flow and liquidity planning</li><li>Coordinate funding requests, drawdowns, and supporting financial documentation</li><li>Monitor payment schedules, contractual obligations, retention balances, and approvals</li><li>Ensure timely and accurate processing of project-related financial commitments</li><li>Act as a key finance contact in relation to lenders and other funding stakeholders</li><li>Monitor compliance with funding requirements, reporting obligations, and approval conditions</li><li>Support the financial structuring of project phases and the alignment of funding availability with delivery milestones, including contribution to funding strategy</li></ul>Procurement and Contract Support<ul><li>Support procurement activity through financial analysis of tenders, pricing, and commercial terms</li><li>Review the financial implications of contractor and consultant appointments</li><li>Assess variations, claims, change orders, and other cost events in coordination with project and legal teams</li><li>Maintain oversight of committed costs and future financial exposure</li><li>Provide financial input into major procurement and contracting decisions, with particular focus on affordability, risk allocation, payment structures, and long-term cost exposure</li></ul>Governance, Reporting, and Compliance<ul><li>Establish and maintain strong financial controls across the project and across relevant entities</li><li>Ensure compliance with company policies, approval procedures, and relevant statutory</li><li>requirements</li><li>Prepare regular financial reports for senior leadership, committees, and other stakeholders</li><li>Support audit activity and maintain clear, accurate, and complete financial records</li><li>Contribute to financial decision-making by providing clear analysis and recommendations.</li><li>Support a demanding governance framework through high-quality reporting, decision papers, and financial analysis for senior internal stakeholders and external parties.</li><li>Ensure that financial oversight keeps pace with project complexity, programme phasing, and evolving investment requirements</li></ul>Stakeholder Management<ul><li>Act as the principal finance contact for the project.</li><li>Work closely with internal stakeholders, external consultants, contractors, and advisors.</li><li>Support leadership discussions on affordability, cost risk, contingency use, and funding sufficiency.</li><li>Work closely with executive stakeholders on project affordability, funding strategy, liquidity risk, and financial implications of major delivery decisions.</li><li>Coordinate effectively across multiple workstreams and stakeholders to ensure consistent financial information, reporting, and control.</li><li>Coordinate effectively across multiple entities and multidisciplinary teams finance, accounting, legal, administrative.</li></ul>&nbsp;Professional Qualifications and Experience:<ul><li>Professional accounting or finance qualification such as ACA, ACCA, CIMA, CPA, or equivalent</li><li>Significant senior-level finance experience in construction, infrastructure, real estate development, or major capital projects</li><li>Strong experience in budgeting, forecasting, cash flow management, cost control, and financial reporting</li><li>Knowledge of Greek regulatory, tax, and reporting requirements relevant to capital projects</li><li>Experience supporting procurement, contract management, and commercial decision-making</li><li>Strong understanding of financial governance, internal controls, audit, and compliance</li><li>Proven experience in large, high-value, multi-phase capital programmes</li><li>Experience operating within multi-entity project structures</li><li>Strong experience in liquidity planning, funding coordination, and financially supporting projects operating within complex governance frameworks</li><li>Experience engaging with lenders, external funding parties, or similarly demanding financial counterparties</li><li>Ability to operate credibly at executive level and provide financial leadership in a complex, evolving project environment</li><li>Ability to work effectively with senior stakeholders and multidisciplinary project teams</li><li>Ability to coordinate and influence multidisciplinary teams in a non-standalone role</li><li>Excellent written and spoken Greek and English</li></ul>Personal Attributes:&nbsp;<ul><li>Ability to manage financial complexity while maintaining clarity, control, and delivery focus</li><li>Strong judgement in balancing project needs, funding constraints, governance requirements, and commercial risk</li><li>High level of integrity and accountability</li><li>Clear and concise reporting skills</li><li>Strong analytical capability</li><li>Effective stakeholder management</li><li>Ability to operate confidently in a complex project environment</li><li>Strong organisational and problem-solving skills</li></ul>

Senior Finance Project Manager – UNIC Athens

Assist the Manager of Reservations in guiding the reservations team to achieve departmental objectives and core values. Enhance guest experience and repeat clientele by supporting the implementation of procedures to maximize revenue and other selling opportunities. Ensure adherence to company standard operating procedures while delivering high-quality services.&nbsp;Key Duties and Responsibilities • &nbsp; &nbsp;Assist in achieving departmental annual objectives and support the team in working together towards these goals. • &nbsp; &nbsp;Support in conducting regular one on one meetings with the reservations colleagues • &nbsp; &nbsp;Lead the departmental champions program and provide regular updates to the reservations manager • &nbsp; &nbsp;Address guest complaints by reviewing and responding within 24 hours, ensuring satisfactory resolution for both the guest and the organization. • &nbsp; &nbsp;Monitor and control Reservations operations according to departmental standards. • &nbsp; &nbsp;Assist&nbsp; • &nbsp; &nbsp;Ensure all incoming calls to the Reservations department are handled promptly, courteously, and professionally, reflecting the highest standards of service and maximizing conversion opportunities. • &nbsp; &nbsp;Actively take reservations calls when required, supporting the team during peak periods and ensuring seamless service delivery. Ensure the proper functioning of all communication systems, Alice, SAGA, Review Pro, and telephone equipment. Report any malfunctions to IT or Engineering promptly • &nbsp; &nbsp;Monitor the reservations inbox and ensure that global standards for response time is maintained • &nbsp; &nbsp;Oversee extranet reservations&nbsp; • &nbsp; &nbsp;Coordinate agent commission payment with finance • &nbsp; &nbsp;Attend management meetings when required • &nbsp; &nbsp;Support the management of third-party sites and ensure proper implementation of reservations procedures. • &nbsp; &nbsp;Ensure the team is aware of all promotional rates and packages and support the use of effective selling techniques such as up-selling, cross-selling, and suggestive selling. • &nbsp; &nbsp;Monitor telephone call volumes and report trends to the Manager of Reservations. • &nbsp; &nbsp;Assist in processing daily correspondence checks and ensure all guest information and requests are accurately entered in the system. • &nbsp; &nbsp;Conduct regular spot checks within the department to ensure adherence to Standard Operating Procedures. • &nbsp; &nbsp;Update account profiles regularly to maintain a healthy database. • &nbsp; &nbsp;Support team development to maintain high standards for relationship building, customer service, and selling techniques. • &nbsp; &nbsp;Oversee no-show and late cancellation processes with colleagues to ensure incremental revenue is booked daily. • &nbsp; &nbsp;Maintain a comprehensive filing system in the Reservations department. • &nbsp; &nbsp;Conduct on-the-job training and appraisal sessions with the team, under the supervision of the Manager of Reservations. • &nbsp; &nbsp;Assist with any other duties as required by the Manager of Reservations or another member of the management team. • &nbsp; &nbsp;Submit monthly departmental schedule&nbsp; Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;Bachelor’s degree • &nbsp; &nbsp;Minimum 4 years’ experience in a similar role within Reservations or significant experience in a contact center or similar field • &nbsp; &nbsp;Proficiency in English; knowledge of another language is an advantage • &nbsp; &nbsp;Excellent communication skills • &nbsp; &nbsp;Customer service oriented • &nbsp; &nbsp;Financial understanding

Assistant Manager, Reservations | One&Only Aesthesis, Athens (19788)

Our team is looking for a Regional Operations Coordinator to join our Ops team. In this role, you will work closely with the Regional Ops Lead, taking ownership of specific areas and ensuring our daily machinery runs like clockwork. You will balance live monitoring with strategic supply planning, ensuring that our fleet is always where it needs to be, when it needs to be there.Through your role, you will manage "middle impact" zones, handle escalations, and contribute to the strategy that keeps our operations ahead of the curve. Your daily routine will be a mix of real-time troubleshooting and data-driven optimization.What you’ll do:<ul><li>Monitor Daily Operations: Keep a close eye on live tracking and availability, ensuring shift compliance and solving live issues as they arise.</li><li>Support our Riders: Be the go-to person for our fleet, handling tickets, emails, and app issues to ensure a seamless experience for our partners.</li><li>Optimize Supply Planning: Implement strategic plans that fit our fleet mix, meet economic targets, and boost performance during peak hours.</li><li>Handle Incidents: Take charge of escalation management and crisis handling to maintain service stability.</li><li>Manage Strategic Zones: Oversee middle-impact zones, balancing daily performance and economics according to strategic guidelines.</li><li>Reporting &amp; Analysis: Monitor performance metrics and provide reports that help us grow and improve.</li></ul> What you need to be successful <ul><li>Data Literacy: Proficiency in Excel or Google Sheets and a solid grasp of basic data analysis to drive your decisions.</li><li>Problem-Solving Skills: A natural ability to identify issues and find efficient solutions on the fly.</li><li>Communication: Excellent verbal and written communication skills to effectively collaborate with the team and support our partners.</li><li>Efficiency under pressure: The ability to stay focused and deliver results in a fast-paced, high-demand environment.</li></ul>Who you are:<ul><li>Proactive &amp; Reliable: You don’t wait for things to happen; you make them happen. You take ownership and follow through on your responsibilities.</li><li>Growth Mindset: You have an appetite for learning and an open mindset toward new challenges and feedback.</li><li>Positive "Can-do" Attitude: You are a positive thinker who brings energy to the team and looks for opportunities in every challenge.</li><li>Team Player: You believe in winning as a team and are always ready to support your colleagues.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Fleet Operations Coordinator

The&nbsp;Operational&nbsp;Technology&nbsp;(OT)&nbsp;Specialist&nbsp;will&nbsp;support&nbsp;and&nbsp;enhance&nbsp;our&nbsp;manufacturing&nbsp;and&nbsp;production&nbsp;systems&nbsp;within&nbsp;a&nbsp;regulated&nbsp;pharmaceutical&nbsp;environment.&nbsp;&nbsp;The&nbsp;role&nbsp;will&nbsp;be&nbsp;responsible&nbsp;for&nbsp;managing&nbsp;and&nbsp;maintaining&nbsp;the&nbsp;hardware&nbsp;and&nbsp;software&nbsp;that&nbsp;controls&nbsp;industrial&nbsp;equipment&nbsp;and&nbsp;processes.&nbsp;Main&nbsp;Responsibilities<ul><li>Support&nbsp;and&nbsp;maintain&nbsp;industrial&nbsp;IT&nbsp;infrastructure&nbsp;including&nbsp;MES,&nbsp;HPLC&nbsp;and&nbsp;Serialization&nbsp;systems.</li><li>Collaborate&nbsp;with&nbsp;engineering&nbsp;and&nbsp;production&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;system&nbsp;reliability,&nbsp;data&nbsp;integrity,&nbsp;and&nbsp;compliance&nbsp;with&nbsp;GMP&nbsp;and&nbsp;GAMP&nbsp;guidelines.</li><li>Provide&nbsp;expert-level&nbsp;support&nbsp;for&nbsp;hardware&nbsp;and&nbsp;software&nbsp;issues&nbsp;related&nbsp;to&nbsp;industrial&nbsp;PCs,&nbsp;servers&nbsp;and&nbsp;specialized&nbsp;instrumentation</li><li>Participate&nbsp;in&nbsp;validation&nbsp;and&nbsp;qualification&nbsp;of&nbsp;computerized&nbsp;systems&nbsp;(CSV),&nbsp;including&nbsp;documentation&nbsp;and&nbsp;audit&nbsp;support.</li><li>Lead&nbsp;or&nbsp;support&nbsp;projects&nbsp;involving&nbsp;system&nbsp;upgrades,&nbsp;migrations,&nbsp;and&nbsp;new&nbsp;technology&nbsp;deployments.</li></ul>Key&nbsp;Requirements<ul><li>Bachelor’s&nbsp;degree&nbsp;in&nbsp;Computer&nbsp;Science,&nbsp;Information&nbsp;Technology,&nbsp;Automation&nbsp;Engineering,&nbsp;or&nbsp;related&nbsp;field.</li><li>Fluent&nbsp;English&nbsp;(written&nbsp;and&nbsp;verbal)</li><li>Strong&nbsp;organizational,&nbsp;analytical,&nbsp;and&nbsp;problem‑solving&nbsp;skills.</li><li>3+&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;industrial&nbsp;IT&nbsp;or&nbsp;automation&nbsp;within&nbsp;a&nbsp;regulated&nbsp;manufacturing&nbsp;environment&nbsp;(pharmaceutical&nbsp;preferred).</li><li>Military&nbsp;obligations&nbsp;fulfilled,&nbsp;where&nbsp;applicable</li></ul>Desirable&nbsp;Skills<ul><li>Knowledge&nbsp;of&nbsp;GMP,&nbsp;GAMP&nbsp;5&nbsp;and&nbsp;other&nbsp;regulatory&nbsp;requirements.</li><li>Knowledge&nbsp;of&nbsp;SCADA&nbsp;and&nbsp;PLC&nbsp;systems</li><li>Familiarity&nbsp;with&nbsp;IT/OT&nbsp;convergence,&nbsp;industrial&nbsp;networking,&nbsp;and&nbsp;cybersecurity.</li><li>Knowledge&nbsp;of&nbsp;Windows&nbsp;server&nbsp;environments,&nbsp;virtualization&nbsp;(VMware),&nbsp;and&nbsp;backup&nbsp;systems.</li><li>Knowledge&nbsp;of&nbsp;cloud-based&nbsp;solutions&nbsp;and&nbsp;IoT&nbsp;in&nbsp;manufacturing.</li><li>Excellent&nbsp;problem-solving,&nbsp;communication,&nbsp;and&nbsp;documentation&nbsp;skills.</li></ul>&nbsp;

OPERATIONAL TECHNOLOGY SPECIALIST

The job holder will&nbsp;be responsible for&nbsp;maintaining,&nbsp;supporting&nbsp;and&nbsp;improving Operational&nbsp;Technology systems&nbsp;to ensure&nbsp;reliability and compliance&nbsp;of&nbsp;brewery&nbsp;automation&nbsp;systems in alignment with&nbsp;safety,&nbsp;cybersecurity&nbsp;and networking.&nbsp;&nbsp;Detailed tasks specification:&nbsp;<ul><li>Perform system upgrades,&nbsp;backups&nbsp;and configuration equipment&nbsp;</li></ul><ul><li>Monitor, troubleshoot and&nbsp;maintain&nbsp;OT systems&nbsp;</li></ul><ul><li>Implement&nbsp;and&nbsp;maintain&nbsp;cybersecurity controls&nbsp;aligned&nbsp;with standards&nbsp;&nbsp;</li></ul><ul><li>Maintain secure&nbsp;remote-access solutions and network segmentation between OT and IT networks&nbsp;</li></ul><ul><li>Manage and&nbsp;troubleshoot&nbsp;industrial communication networks&nbsp;</li></ul><ul><li>Ensure company standards implementation and processes compliance&nbsp;</li></ul><ul><li>Support&nbsp;networks&nbsp;switches. Firewalls and routing within OT zones&nbsp;</li></ul>&nbsp;What we are looking for&nbsp;<ul><li>University Degree in&nbsp;Electrical&nbsp;Engineering,&nbsp;Automation,&nbsp;Computer&nbsp;Engineering&nbsp;or relevant&nbsp;technical&nbsp;field.&nbsp;</li></ul><ul><li>Master’s degree will be considered as an asset&nbsp;</li></ul><ul><li>At least&nbsp;2 years&nbsp;of&nbsp;experience in&nbsp;OT, automation, industrial systems, or related roles, preferably in FMCG industry&nbsp;</li></ul><ul><li>Fluency in English&nbsp;</li></ul><ul><li>Excellent user of MS Office (Word, Excel, PowerPoint)&nbsp;</li></ul><ul><li>Strong understanding of industrial control systems (PLCs, SCADA,&nbsp;etc)&nbsp;</li></ul><ul><li>Strong analytical and&nbsp;problem-solving ability&nbsp;</li></ul>&nbsp;What you can expect from us&nbsp;We foster an open communication and feedback culture&nbsp;in order to&nbsp;deal with our daily challenges. In addition to this, we also offer:&nbsp;<ul><li>Competitive&nbsp;remuneration&nbsp;package&nbsp;</li></ul><ul><li>Continuous Training&nbsp;</li></ul><ul><li>Opportunities for development&nbsp;</li></ul>&nbsp;

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