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<h2></h2>At Kotsovolos, we believe in your uniqueness and everything you have to offer! Here, you create your own current! &nbsp;&nbsp;📈 Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles &amp; 49 Business Units &nbsp;&nbsp;🎯 Our purpose Better Living. Everywhere. for Everyone!&nbsp;💼 Your everyday work-life<ul><li>Mentoring, training and developing the team</li><li>Ensuring the proper operation of the store according to company standards</li><li>Maximize sales opportunities and monitor store KPIs to achieve profitability</li><li>Promote a customer-centric culture by ensuring a high level of service</li><li>Participate in code reviews, fostering code quality and team collaboration</li><li>Contribute to the enhancement of development processes and tools</li></ul>&nbsp;🚀 As an ideal fit, you should have<ul><li>Bachelor’s degree in Business administration or relevant field/work experience</li><li>At least 2 years of experience in sales, ideally in a retail environment</li><li>Tech and sales oriented</li><li>Communication and negotiation skills&nbsp;</li><li>People management and development skills</li></ul>&nbsp;💎 What we offer<ul><li>Continuous training in new technologies and tools</li><li>Career development and growth opportunities</li><li>Competitive bonus scheme, performance-based</li><li>Group health/medical insurance package</li><li>Internal wellbeing actions</li></ul>&nbsp;⭐ Join #teamKotsovolos&nbsp;and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society!

Deputy Store Manager - Attiki

At Kotsovolos, we believe in your uniqueness and everything you have to offer! Here, you create your own current!&nbsp;📈 Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles &amp; 49 Business Units &nbsp;🎯 Our purpose Better Living. Everywhere. for Everyone!&nbsp;💼 Your everyday work-life&nbsp;<ul><li>Lead organizational design initiatives and structural validation</li><li>Govern role architecture, layering and span-of-control effectiveness</li><li>Assess structural cost implications of reorganization proposals</li><li>Own SAP SuccessFactors organizational structure integrity</li><li>Validate and control implementation of approved organizational changes</li><li>Provide structural analytics and decision support to leadership</li></ul>&nbsp;🚀 As an ideal fit, you should have<ul><li>Bachelor’s degree in Business Administration, HR, Economics or related field</li><li>5+ years of experience in Organizational Effectiveness</li><li>Proven involvement in reorganization or operating model initiatives within complex environments</li><li>Experience with SAP SuccessFactors (Organization &amp; Position Management modules preferred)</li><li>Advanced analytical and workforce modelling skills</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools</li><li>Career development and growth opportunities</li><li>Competitive bonus scheme, performance-based</li><li>Group health/medical insurance package</li><li>Hybrid working model</li><li>Internal wellbeing actions &nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.

Organizational Effectiveness Manager

The Deputy Chief Security Officer position demands extensive experience in maritime environments and a deep understanding of the ISPS code, maritime security laws, and security equipment measures. This role is designed for leaders capable of overseeing, teaching, and coaching within the security department. Key responsibilities include filling in for the Chief Security Officer when necessary, preparing shift schedules, organizing searches, and ensuring the security team is properly equipped and trained. The Deputy Chief Security Officer acts as a bridge between the security team and higher management, ensuring the vessel's security strategy is effectively implemented and maintained according to the highest standards.Deputy Chief Security Officer Job Summary: The Deputy Chief Security Officer (DCSEC) has a pivotal role in the leadership and management of security operations on the ship, prioritizing the safety and security of passengers, crew members, and the vessel. This position entails aiding the Chief Security Officer in executing security strategies/procedures, supervising security teams, and promptly addressing emergencies to establish a secure onboard environment, in line with the ISPS Code.Key Requirements<ul><li>Extensive experience in maritime security, law enforcement, or military roles.</li><li>Extensive Knowledge of the ISPS code, Ship Security Plan, and the international code of conduct.</li><li>Extensive Knowledge of Maritime Security laws, regulations and the Maritime Labour Convention (MLC).</li><li>Proficiency in security technology, systems, and equipment.</li><li>Ability to conduct proper security investigations, records, and prepare reports.</li><li>Ability to formulate statements / documents that encompass all the information in an effective, inclusive manner.</li><li>Excellent knowledge of Microsoft Office, Otalio/Fidelio, OPnet, X-ray Machine, WTMD and Simfox Management Systems.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Proficiency in leadership, supervision, instruction, and mentoring.</li><li>Demonstrated leadership expertise in managing security teams in dynamic and multicultural environments.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy / requirements.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book/ Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Collaborate with the Chief Security Officer to create, propose, execute, and refine effective security strategies, policies, and procedures customized for the cruise environment, upon company’s approval, ensuring compliance with the ISPS Code and Ship Security Plan.</li><li>Prepare shifts schedule and working / resting arrangements according to MLC (must be first approved by Chief Security Officer).</li><li>Organize Stowaway Prevention searches prior to departures.</li><li>Provide training and tutoring to new security team members in accordance with the training procedures/checklist.</li><li>Hold consecutive communication with the Chief Security Officer for constant updates and assignment of tasks.</li><li>Confirm operation of CCTV recorders and cameras (in vessels without CCTV operators).</li><li>Update the Security team regarding service order for the following day.</li><li>Check and maintain the security equipment, including X-ray machines, WTMD, HHMD, handcuffs, batons, and pepper gels.</li><li>Establish an environment of transparent communication and identify any team-related concerns necessitating special attention from the Chief Security Officer, subsequently reporting them as required.</li><li>Assist the Chief Security Officer and SSO in planning and executing regular drills effectively, pinpointing vulnerabilities and devising swift resolution plans.</li><li>Engage and cooperate with various ship departments to guarantee adherence to safety and security protocols.</li></ul>

Deputy Chief Security

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Reservations Manager you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage all rooms reservations processes for the hotel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all email traffic is monitored and reservations appropriately recorded and checked – dates, price, market segmentation, sources et·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling Online Booking Engine and the group’s multi-PMS·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling incoming requests (e-mail, phone calls and website)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Processing all reservation requests, changes, and cancellations received by phone or email·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Having knowledge of all major Extranets (Β2Β, B2C, OTAs)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Room Allocation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicating with the Sales and Accounting Departments regarding offers or following up on payments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answering questions about property facilities/services and room accommodations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare reports for the upper management team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling and monitoring&nbsp;commission invoices for the travel agencies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaising with travel agents·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Train reservation agents to meet its standard·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with Front Office staff to coordinate a smooth operationEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the English language, both oral and verbal·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of any other language will be considered an asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Multi-tasking·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to effectively working under pressure·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 2 years experience in a relevant position·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in a multi-property management system will be considered an asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in Opera PMS and Pylon·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiar with Forbes standards will be considered an asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MS Office Suite skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Teamwork spirit and customer service attitude·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to motivate and lead a team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong attention to detail

Reservations Manager

Manage and initiate continuous operation improvements to verify and improve operational effectiveness of ERP services.Key Accountabilities:&nbsp; • &nbsp; &nbsp;Administrate, configure and monitor ERP applications, ensuring system’s integrity • &nbsp; &nbsp;Act as second level support, processing incoming incidents, problems and requests through Service Desk ensuring alignment with business users • &nbsp; &nbsp;Perform health and quality checks to verify operational excellence • &nbsp; &nbsp;Collaborate with vendors and CRM delivery teams in the development and deployment of new functionalities • &nbsp; &nbsp;Ensure operations related activities are performed in compliance with company processes and regulationsWho you are• &nbsp; &nbsp;At least 4+ years of professional experience in a relevant role&nbsp; • &nbsp; &nbsp;Bachelor’s Degree in Computer Science or Engineering. Master’s Degree will be considered an asset. • &nbsp; &nbsp;Strong experience with SAP applications with knowledge in SAP SD, MM or FI modules. • &nbsp; &nbsp;Significant understanding of the accounting, logistics and integrated functionality of SAP • &nbsp; &nbsp;Capable to understand the technical aspect of complex systems with strong analytical and problem-solving skills • &nbsp; &nbsp;Experience with SAP Rise will be considered a plus • &nbsp; &nbsp;Good understanding of live monitoring tools (eg Splunk, Dynatrace) • &nbsp; &nbsp;ITIL Certification is preferred • &nbsp; &nbsp;Ability to influence, mentor, and collaborate with agile development teams • &nbsp; &nbsp;Self – motivated with strong time-management skills and the ability to juggle multiple balls • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; English, with both technical and business audiences &nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Sr. ERP Support Engineer

Responsible for the installation, maintenance, and repair of the hotel’s plumbing systems, ensuring that all facilities operate efficiently and meet the highest standards of quality and service. This role involves working on both guest and service areas, addressing any plumbing issues promptly to maintain an exceptional guest experience. The plumber will collaborate with other maintenance staff, respond to emergencies, and contribute to the hotel’s sustainability initiatives.Key Duties and Responsibilities o &nbsp; &nbsp;Installation of Plumbing Systems: Install and replace plumbing fixtures, piping, and drainage systems in guest rooms, restrooms, kitchens, and laundry facilities. o &nbsp; &nbsp;Maintenance and Repairs: Perform regular inspections and maintenance of plumbing systems to identify and resolve leaks, clogs, and other issues. o &nbsp; &nbsp;Troubleshooting: Diagnose plumbing problems and carry out repairs quickly to minimize disruption to hotel operations. o &nbsp; &nbsp;Emergency Response: Respond promptly to plumbing emergencies, including burst pipes and sewage issues, ensuring minimal impact on guests and operations. o &nbsp; &nbsp;Collaboration with Other Departments: Work closely with the maintenance and engineering teams to coordinate repairs and renovations, ensuring timely completion of projects. o &nbsp; &nbsp;Water Efficiency Initiatives: Implement water-saving technologies and practices to enhance the hotel's sustainability efforts. o &nbsp; &nbsp;Compliance with Regulations: Ensure all plumbing work complies with local building codes and health regulations. o &nbsp; &nbsp;Guest Interaction: Occasionally interact with guests to address plumbing-related concerns, ensuring a high level of customer service. o &nbsp; &nbsp;Documentation: Maintain accurate records of plumbing repairs, service requests, and maintenance schedules. o &nbsp; &nbsp;Training and Supervision: Train and supervise junior plumbing staff or apprentices, ensuring adherence to best practices and safety standards. o &nbsp; &nbsp;Inventory Management: Monitor and manage inventory of plumbing supplies and tools, ensuring availability for repairs and maintenance. o &nbsp; &nbsp;Preventive Maintenance: Conduct routine preventive maintenance on plumbing systems to ensure long-term reliability and performance. o &nbsp; &nbsp;Attend departmental meetings and lineups. o &nbsp; &nbsp;Perform other duties related but not limited to new projects, preventive and corrective maintenance, troubleshooting, as may be required by immediate superiors and undertake any works and tasks that are assigned to promote and/or ensure the smooth operation of the resort. Skills, Experience &amp; Educational Requirements&nbsp; o &nbsp; &nbsp;Professional license o &nbsp; &nbsp;Strong technical knowledge. o &nbsp; &nbsp;Proven experience as an electrician in commercial and/or industrial electrical systems. o &nbsp; &nbsp;Ability to read and interpret engineering drawings and technical manuals. o &nbsp; &nbsp;Excellent problem-solving ability. o &nbsp; &nbsp;Good spoken and written English. o &nbsp; &nbsp;Computer literate.&nbsp;

Plumber | One&Only Aesthesis, Athens (19575)

We are currently looking for a&nbsp;Laboratory Supervisor for our new project in BOAK.&nbsp;&nbsp;Your role will encompass:&nbsp;<ul><li>Participates in the Implementation of Project Quality Plan and Project Quality System and monitors the proper adherence to procedures to ensure and control compliance of construction projects with regulations, codes, specifications, contractual and quality requirements.</li><li>Participates in the development of Site Laboratory’s quality documents and forms (Laboratory Procedures, Quality Control Forms, Method Statements etc). Ensures all laboratory testing services are conducted in accordance with company protocols and industry standards (e.g., ASTM, AASHTO, DPWH).</li><li>Conduct on-site inspections of materials and workmanship (e.g., structural, MEP, finishes) to ensure adherence to drawings and specifications.</li><li>Oversees laboratory operations, including the testing of soils, aggregates, concrete, and asphalt, and ensure the laboratory is kept clean and orderly.</li><li>Inspect incoming materials and verify they meet project specifications and standards.</li><li>Trains, mentors, and supervise laboratory technicians and field staff.</li><li>Manages calibration, verification, and maintenance of all lab equipment to ensure reliable results.</li><li>Reviews and signs off on laboratory test reports and maintains organized, compliant records.</li><li>Liaise with 2nd party agencies and conducts QC Inspections &amp; Audits to Construction Sites &amp; Subcontractor’s facilities (e.g batching plants, steel structure manufacturers etc) to monitor the compliance with QA/QC Management System, Company Policies, standards, and legislation.</li><li>Provides Technical support and guidance to Project team &amp; subcontractors for effective management of Site Quality issues.</li><li>Participates in managing Non-Conformities in proposition and evaluation of corrective &amp; preventive actions. Assists in planning of necessary measures to remove QC deviations and non-conformities and to prevent reoccurrence. Follows up on any observation recorded in collaboration with Site team.</li><li>Manages external Laboratories for material testing (soil, aggregate, concrete etc) and on-site testing, according to project Inspection &amp; Test Plans.</li><li>Carries out technical review of procurement documentation, materials &amp; equipment regarding Quality issues. Participates in the procedure for Material Evaluation &amp; Submission to Client in collaboration with Site teams.</li><li>Participates in Site meetings and meetings with the Client regarding Quality issues when required.</li><li>Preparess QC and Site Laboratory reports (daily, weekly, monthly).</li><li>Participates in the Implementation of ISO 9001:2015 standard.</li></ul>&nbsp;What you bring to the role:&nbsp;<ul><li>Degree in Civil Engineering or equivalent qualifications.</li><li>Minimum 5 to 7 years of evidenced experience in the QC Sector as a Laboratory Supervisor.</li><li>Current Construction Quality Control Management certifications.</li><li>Good knowledge and hands-on experience in External &amp; Internal Quality Audits.</li><li>Sound knowledge and experience in ISO 9001:2015 Quality Management System.</li><li>Strong analytical and technical troubleshooting skills</li><li>Team player with the ability to work independently.</li><li>Good communication skills, both written and oral.</li><li>Ability to identify and intervene in problem areas, well-developed problem-solving skills.</li><li>Ability to interface seamlessly with engineering, construction, and operations contractors.</li><li>Fluency in English (verbal and written) is necessary.</li></ul>&nbsp;Your Benefits:&nbsp;<ul><li>Competitive remuneration package</li><li>Group Health Insurance program</li><li>Discount on the household electricity bill</li><li>Pension Plan</li><li>Ticket Restaurant</li></ul>

Laboratory Supervisor | METKA ATE

PURPOSE OF POSITION<ul><li>The Sous Chef assists the Chef de Cuisine and/or Executive Chef to oversee the entire assigned Galley operation, by consistently monitoring and checking all food preparation areas over the course of the day and controlling the opening &amp; service hours of the Service Line.</li><li>You are required to be in charge and in full control of the Galley operation of the assigned area in the absence of the Chef de Cuisine or/and Executive Chef.&nbsp;</li><li>It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Hold excellent cooking skill, with the flair and creativeness to enhance buffet presentations; control the breakdown after each service, in conjunction with the Chef de Partie.</li><li>Work closely with the Kitchen Steward in order to accomplish tasks related to inventory, equipment control &amp; maintenance etc.; countercheck daily Storeroom deliveries, for accuracy; regularly check fresh produce chillers, together with Galley Management, to avoid shortages/wastage during the cruise; ensure proper use of the menu checklist and recipe reviews.</li><li>Ensure that all Galley personnel transport their provisions with the correct utensils.</li><li>Assist in conducting the Dinner Service Line, which includes but is not limited to, ensuring smooth and efficient service, presentation, and final plating; and tour all outlets during service hours.</li><li>Minimize equipment loss/damage and maintain immaculate cleanliness standards by enforcing “clean as you go” work habits in relevant areas, and by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be present during loadings for quality control and assurance; assist the Executive Chef with supervising the Galley operation and preparing requisitions for all Catering equipment.</li><li>Ensure that the Galley/adjacent areas are ready for any announced and/or unannounced Public Health inspections, done either by the Ships’ Management or local authorities (public health inspectors). The Sous Chef must be present for all inspections; ensure that all menus, recipes, methods, and specifications are adhered to, and are in line with the quality and cleanliness of all Public Health Policies and Viking’s STAR Service Standards.</li><li>Assist the Executive Chef with preparing additional working schedules (Embarkation Day, Special Functions, etc.) for Galley personnel; have an in-depth understanding of the working hours policies and procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Sous Chef and establish the manner and means to train personnel.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Always uphold impeccable grooming standards within your team by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, to prevent unnecessary loss or damage.</li><li>Positively contribute to achieving/succeeding Culinary KPI goals (quality &amp; financial) for the Culinary Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Temporarily replace/takeover the Chef de Cuisine’s position (with necessary training), at any given time.</li><li>This document describes the primary activities, duties, and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.</li></ul>&nbsp;YOUR PROFILE<ul><li>A required minimum of eight years’ culinary experience, including three years as a Sous Chef or similar position, within a premium brand hospitality environment; advanced culinary skills are required.</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes.</li><li>Must have experience in leading multi-cultural teams; flexible, stress management (how stress is brought into the team) abilities, committed team player, exceptional work ethic, effective communications skill; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies</li><li>Team builder with effective motivational skills and coaching abilities, with a demonstrable comprehensive knowledge of Public Health and Sanitation compliance</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li><li>Previous cruise industry experience is an advantage.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sous Chef&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive ChefDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Partie, Assistant Chef de Partie, Cook, Assistant CookLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Cuisine or/and Executive Chef&nbsp;&nbsp;

OCEAN - Sous Chef

Enorme Hotels is seeking a Front Office Manager who embodies friendliness, patience, and professionalism to join our dynamic team. As the face of our hotel, you will create welcoming experiences for every guest while efficiently managing the front desk operations. We value a candidate who is knowledgeable, helpful, and always maintains a positive attitude, ensuring each visitor feels valued and well cared for.Your main duties will be 🛎️<ol><li>Greet all guests warmly and assist with the check-in and check-out processes</li><li>Maintain a positive attitude and friendly demeanor at all times</li><li>Respond promptly to all guest questions and requests</li><li>Handle travel arrangements for guests</li><li>Manage queries and complaints via phone, email, and general correspondence</li><li>Answer, forward phone calls, and manage communication professionally</li><li>Keep the front desk and workspace tidy and orderly</li><li>Assist with various administrative tasks as needed, including receiving, sorting, and dispatching daily mail</li><li>Perform transcription, printing, and photocopying duties</li><li>Maintain safety and hygiene standards of the reception area</li><li>Handle walk-in guests and manage last-minute reservations efficiently</li></ol>Qualifications ✔️<ol><li>Education in Tourism Services</li><li>Minimum of two (2) years’ experience in a similar front office management role</li><li>Solid written and verbal communication skills</li><li>Fluency in English; knowledge of German or French is preferred</li><li>Ability to maintain a positive, friendly attitude even under high pressure situations</li><li>Excellent knowledge of PMS (Property Management Systems) and Microsoft Office</li><li>Professional appearance and demeanor</li></ol>Why join Enorme Hotels?We offer a competitive remuneration package along with a professional working environment. You will have access to continuous education and training to advance your career, plus accommodation opportunities at our long-distance hotels. Join us and be part of a hotel brand that values your expertise and dedication.

Front Office Manager Sissi

We are seeking an&nbsp;IT Digital Project Manager&nbsp;to join our IT Project Management&nbsp;team part of our&nbsp;Information Technology &amp; Digital Strategy&nbsp;Division, based in&nbsp;Athens.This role is key to driving digital transformation and business process digitization initiatives.Your role will encompass:<ul><li>Collaborates with internal and external stakeholders across various departments and levels to assess, capture, and accelerate the digitization of business processes.</li><li>Coordinates the generation of operational analysis and technical specification documents (Blueprints) for the BPD solutions under their responsibility.</li><li>Participates in the preparation of RFI, RFP, and RFQ processes for the selection of IT solutions and vendors within the organization’s ecosystem.</li><li>Assigns tasks and monitors progress across project teams, ensuring alignment with priorities and effective workload management.</li><li>Manages ongoing project changes, proactively identifying risks and issues, and proposing appropriate mitigation plans.</li><li>Understands and translates business needs into structured project plans, ensuring a clear and well-defined project scope.</li><li>Participates in continuous improvement initiatives in collaboration with the IT PMO team.</li><li>Provides regular project status updates and briefings to senior management and Steering Committees.</li></ul>What you bring to the role:<ul><li>Bachelor’s degree in Information Technology or a relevant field</li><li>Master’s degree in a related discipline will be considered an asset</li><li>+4 years of relevant working experience</li><li>Experience in the Energy sector will be considered an asset</li><li>Strong project management skills. Relevant certificates will be considered an asset</li><li>Excellent verbal and written communication in English</li><li>Hands on experience with Agile methodology</li><li>Vendor Management and RFI/RFQ/RFP composing skills</li><li>Excellent communication and interpersonal skills, throughout all levels of seniority</li><li>Analytical and inquisitive with strong problem-solving skills</li></ul>Share the same Value Based Behaviors:&nbsp;<ul><li>People &amp; Personal growth&nbsp;</li><li>Results orientation &amp; Safety excellence&nbsp;</li><li>Collaboration &amp; Trust&nbsp;</li><li>Empathy &amp; Effective communication&nbsp;</li><li>Flexibility &amp; Adaptability&nbsp;</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant Card</li><li>Group Health Insurance Plan</li><li>Preferential household electricity plan&nbsp;</li><li>Pension Plan&nbsp; &nbsp;</li></ul>

IT Digital Project Manager

We are seeking an organised, professional, and welcoming individual to join our Senior School team as a Receptionist on a one-year maternity cover contract starting in September 2026. The successful candidate will be the first point of contact for students, parents, staff, and visitors and will play a key role in supporting the smooth day-to-day operation of the Senior School.Key Responsibilities:<ul><li>Act as the first point of contact for students, parents, staff, and visitors, providing a warm and professional welcome.</li><li>Answer and direct incoming telephone calls, emails, and general enquiries.</li><li>Coordinate communication between staff, students, and parents.</li><li>Manage reception and front desk operations, ensuring a secure, organised, and professional environment.</li><li>Ensure visitor sign-in procedures and safeguarding/security protocols are followed.</li><li>Support daily Senior School attendance procedures, including late lists, sign-in/sign-out logs, sports and trip lists, and communication of attendance information to staff.</li><li>Prepare and distribute daily morning announcements and weekly staff bulletins.</li><li>Assist with the organisation and administration of Parent-Teacher Meetings, including appointment systems and parent enquiries.</li><li>Provide general administrative support to the Senior School Leadership Team and teaching staff.</li><li>Prepare letters, certificates, attendance confirmations, and other school documentation in English and Greek.</li><li>Support the organisation of school events, performances, concerts, productions, and ceremonies, including the preparation of programmes and materials.</li><li>Assist with examination administration, including mock and external examinations.</li><li>Support emergency and evacuation procedures by preparing and maintaining required documentation and registers.</li><li>Manage school correspondence, newsletters, mail distribution, and internal communications.</li><li>Maintain accurate records, filing systems, and databases.</li><li>Liaise effectively with the school nurse, academic departments, and administrative teams.</li><li>Carry out additional administrative duties as required to support the smooth operation of the Senior School.</li></ul>The Ideal Candidate Will Have<ul><li>Excellent interpersonal and communication skills.</li><li>A friendly, calm, and professional manner.</li><li>Strong organisational and multitasking abilities.</li><li>High attention to detail and confidentiality.</li><li>Excellent written and spoken English and Greek.</li><li>Strong IT skills, including Microsoft Office and online administrative systems.</li><li>The ability to work independently and collaboratively in a busy school environment.</li><li>Previous reception or administrative experience, preferably in a school setting.</li></ul>

Senior School Receptionist

We are looking for a detail-oriented and proactive Office Dispatch Coordinator to join our team in Spata. This role is key to ensuring smooth operations and seamless communication between our airline partners and internal teams.What You’ll Do :<ul><li>Manage and process daily orders according to flight schedules and operational priorities.</li><li>Coordinate closely with airline clients to guarantee accurate and timely service.</li><li>Update and monitor data in the company’s ERP system.</li><li>Work collaboratively with internal departments to maintain information accuracy and workflow efficiency.</li><li>Ensure compliance with company procedures and high service standards.</li></ul>ProfileWhat We’re Looking For :<ul><li>Excellent English communication skills (spoken &amp; written).</li><li>Familiarity with ERP systems (experience is a strong plus).</li><li>Strong organizational skills, accuracy, and attention to detail.</li><li>Flexibility to work on a rotating schedule (5-day work week, including weekends &amp; shifts).</li><li>Team spirit and ability to perform in a fast-paced environment.</li></ul>What We Offer :<ul><li>Competitive salary and benefits package.</li><li>Free daily meals at our on-site company restaurant.</li><li>Transportation allowance (OASA card).</li><li>A modern, international, and supportive workplace.</li><li>Continuous training and clear career progression opportunities within a fast-growing global group.</li></ul>Ready to take off with us? If you are passionate about operational excellence and eager to play a key role in aviation services, we’d love to hear from you.

Office Dispatch Coordinator

As a Senior Database Administrator (DBA), you will be leading the&nbsp; database management strategies, ensuring exceptional levels of performance and security. Your focus will be on providing technical direction and spearheading the development of advanced solutions.&nbsp;Your Responsibilities:<ul><li>Guiding the Way: Utilize your expertise to guide our team towards effective database management strategies that align with our company's goals and values.</li><li>Managing Databases: Take charge of installing, configuring, and maintaining complex database systems in various environments, ensuring they run smoothly whether they're On-Premises, in the Cloud, or Hybrid.</li><li>Boosting Performance: Lead efforts to optimize performance by fine-tuning operations, improving queries, and ensuring our database operations can scale effectively.</li><li>Ensuring Security and Compliance: Uphold strong security measures to protect our data and ensure compliance with regulatory standards like GDPR and the esteemed WLA Responsible Gaming Framework Certification.</li><li>Supporting and Mentoring: Take on the role of mentor for the team members, offering guidance, sharing your technical knowledge, and nurturing an environment of ongoing learning and growth.</li><li>Collaborating with Stakeholders: Work closely with teams across the organization, such as Software Development, Infrastructure, and Quality Assurance, to achieve impactful business outcomes through seamless collaboration.</li></ul>Job requirementsYour Qualifications:<ul><li>Extensive Experience: Bring at least six (6) years of hands-on experience in database administration, with a focus on enterprise-level deployments and mission-critical systems.</li><li>Specialization: Mastery in MySQL or Oracle RDBMS, complemented by desirable proficiency in other databases including PostgreSQL, MongoDB, MS SQL Server, and more</li><li>&nbsp;Cloud Experience: Familiarity with Azure and AWS database ecosystems, including managed services (e.g., RDS, Azure SQL), and an understanding of how to design for scalability, resilience, and performance in cloud and hybrid setups</li><li>Influence Opportunity: Demonstrate leadership prowess, spearheading technical projects, mentoring team members, and influencing strategic direction.</li><li>Automation Mindset: Fluent in scripting and automation tools (e.g., Bash, Python, Ansible), committed to championing Infrastructure as Code (IaC) principles.</li><li>Stellar Communication: Convey complex technical concepts to diverse stakeholders with clarity and confidence.</li><li>Lifelong Learning: Embrace a passion for continuous learning and growth, staying abreast of emerging technologies and industry best practices.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Database Administrator

We are currently seeking a Senior Project Engineer to join our Engineering Department at the Xanthi Factory. In this key role, you will lead and deliver complex engineering projects within a dynamic manufacturing environment, ensuring full alignment with JTI standards, safety regulations, and strategic business objectives. This is an exciting opportunity for a passionate professional who thrives on innovation, enjoys technical challenges, and wants to make a meaningful impact on our operations. Join our team and help us drive the future of our engineering processes!&nbsp;Position:&nbsp;As a Senior Project Engineer in the Engineering Department, you will:&nbsp;<ul><li>Lead end-to-end project management activities, from concept development to commissioning and handover.</li><li>Coordinate multidisciplinary teams and external contractors to ensure timely and successful project execution.</li><li>Develop project scopes, budgets, schedules, and risk assessments.</li><li>Ensure compliance with engineering standards, safety policies, and regulatory requirements.</li><li>Prepare and present project updates, technical reports, and performance analyses to stakeholders.</li><li>Drive continuous improvement initiatives and contribute to the optimization of manufacturing processes and technical systems.</li></ul>&nbsp;Within 6 months, you will:&nbsp;<ul><li>Gain an in‑depth understanding of factory operations, key equipment, and active engineering projects</li><li>Define project scope, timelines, and deliverables, and align plans with cross‑functional stakeholders</li><li>Lead technical assessments, ensure compliance with JTI standards, and coordinate with suppliers and internal teams</li><li>Deliver early project milestones, manage risks and budgets, and contribute to continuous improvement initiatives</li></ul>&nbsp;Requirements:&nbsp;&nbsp;<ul><li>University degree in Mechanical or Electrical Engineering; a Master’s degree (MSc or equivalent) in a relevant engineering field will be considered an asset.</li><li>Minimum of 5 years’ experience in project management, preferably within an industrial or manufacturing environment.</li><li>Strong technical background with proven experience managing complex technical projects.</li><li>Excellent communication, organizational, and problem‑solving skills.</li><li>Proficiency in English and Greek, both written and spoken.</li><li>Familiarity with international engineering standards and best practices is considered an asset.</li></ul>&nbsp;What to expect:&nbsp;&nbsp;Growth opportunities worldwide, continuous training, continuous development, opportunity to work with different cultures, good compensation package, social security package, experience in one of the biggest and successful tobacco company in the word. For more details on local policies, speak with the Talent Advisor.

Senior Project Engineer- Engineering Department

Intellectica is seeking a Corporate Law Counselor on behalf of its client, a fast-growing provider of integrated telecommunications and energy solutions. With long-standing strategic partnerships with leading providers in both sectors, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Metamorphosis, Attiki and reporting directly to the CEO, the ideal candidate will support day-to-day business decisions by ensuring all corporate and commercial activities are legally sound, clearly documented, and aligned with the company’s operational needs.Key activities and responsibilities of this role include:&nbsp;<ul><li>Serve as the primary legal point of contact for day-to-day corporate and commercial matters, supporting effective business operations</li><li>Provide practical and commercially focused legal guidance to the CEO and management team</li><li>Contribute to the establishment and improvement of legal processes and workflows to support business growth</li><li>Coordinate with external legal advisors, facilitating timely and relevant legal input when required</li><li>·Review and manage the lifecycle of commercial agreements and contracts, ensuring consistency and alignment with business objectives</li><li>Ensure that all agreements are internally vetted and clearly presented, with full visibility on scope, key terms, and associated risks, prior to CEO approval</li><li>Prepare and maintain Board documentation and corporate records, ensuring accuracy and regulatory compliance</li><li>Oversee the organization and integrity of corporate documentation, ensuring accessibility and proper record-keeping</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Law, along with the required certifications to practice law in Greece</li><li>1–3 years of professional experience in a corporate environment or law firm, with exposure to business-related legal matters</li><li>Solid background in Corporate and Commercial Law</li><li>Hands-on experience in reviewing and managing commercial contracts and agreements</li><li>Familiarity with corporate governance documentation and Board-related materials</li><li>Fluent in Greek and English, both written and verbal</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Exceptional communication and interpersonal skills, with the ability to engage effectively at all levels</li><li>Ability to work independently or with minimal supervision, efficiently managing and delivering multiple projects simultaneously</li><li>A hands-on, proactive approach to tasks, demonstrating ownership and accountability, particularly under tight deadlines</li><li>Adaptability to thrive in dynamic, fast-paced environments, with a solution-oriented mindset and strong business acumen</li></ul>

Corporate Law Counselor

Intellectica is recruiting a Financial Controller on behalf of its client, a leading medical aesthetics and regenerative medicine group headquartered in Glyfada, operating under an on-site work model. The company is renowned for its innovative treatments, clinical excellence, and commitment to enhancing natural beauty and well-being. Based in Glyfada, Attiki, this role reports directly to the Managing Director and is central to the financial management and strategic planning of the organization.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Participating in the financial management of all four branches, ensuring consistency and control across locations</li><li>Organising and overseeing the daily cash flow of the business, ensuring that all income collected at the front desk is properly tracked, reconciled and allocated</li><li>Managing payments to suppliers, doctors, hospitals and employees, while coordinating with the external accountant for payroll processing and statutory filings</li><li>Preparing and maintaining financial reports including profit and loss statements, budgets and cash flow forecasts to support operational and strategic decision-making</li><li>Monitoring internal expense entries and collaborating with the admin and accounting teams to ensure accuracy in managerial accounts and internal records</li><li>Acting as the main point of contact for the external accounting office, ensuring smooth cooperation and timely financial processing</li><li>Supporting the preparation of ESPA funding documentation in collaboration with external consultants, ensuring completeness and accuracy of financial data</li><li>Handling financial agreements and settlements with suppliers and healthcare professionals, based on individual contractual terms</li><li>Using SAP ERP and Excel to analyse financial data, generate reports and provide insights that support the company’s financial planning</li><li>Contributing to the continuous improvement of internal finance procedures and tools to enhance clarity, compliance and efficiency</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Accounting, Finance, or a related discipline; Master’s degree is a plus</li><li>A minimum of 3 years of professional experience in financial controlling or related roles, ideally within a small to medium-sized business environment</li><li>Proven experience working in financial reporting and budgeting processes</li><li>Familiarity with ERP systems - experience with SAP is preferred</li><li>Strong understanding of GAAP and interaction with external accounting firms</li><li>Proficiency in Microsoft Excel; comfort with data analysis and report building</li><li>Fluent in Greek with professional-level English communication skills</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Detail-oriented and structured thinker</li><li>Discreet, ethical, and trustworthy</li><li>Solution-driven with a process mindset</li><li>Able to communicate clearly across teams</li><li>Proactive, reliable, and hands-on</li></ul>

Financial Controller

We are seeking a UI/UX Designer to contribute to the design of mission-critical Command &amp; Control (C2 / C4ISR) systems used in real-time operational environments.In this role, you will design user experiences that support situational awareness, fast decision-making, and operator confidence in complex, data-intensive systems. The focus is on clarity, usability, and resilience under demanding conditions.You will collaborate closely with system engineers, software developers, and domain experts to transform complex operational workflows and sensor data into intuitive, effective user interfaces.What You’ll Do<ul><li>Design operator-centric UI/UX for mission-critical command, control, and monitoring systems</li><li>Translate complex, real-time data into clear, actionable visual representations</li><li>Create user flows, wireframes, interaction models, and prototypes for complex applications</li><li>Apply human-machine interaction (HMI) and usability principles in time-critical environments</li><li>Work with engineering teams to align UI behavior with operational concepts (CONOPS)</li><li>Support usability evaluations, operator feedback sessions, and iterative design refinement</li><li>Ensure consistency, clarity, and robustness across interfaces and system states</li><li>Contribute to and maintain a design system for long-lifecycle platforms</li></ul>What We’re Looking For<ul><li>5+ years of experience in UI/UX design for complex or technical systems</li><li>Bachelor's or Master's degree in a relevant design field or equivalent practical experience</li><li>Strong understanding of usability and human factors in operational or safety-critical contexts</li><li>Experience designing data-dense interfaces (dashboards, control panels, monitoring tools)</li><li>Proficiency with design tools such as Figma or similar</li><li>Ability to explain and defend design decisions to multidisciplinary teams</li><li>High attention to detail and consistency</li><li>Comfortable working within structured, regulated development processes</li></ul>Nice to Have<ul><li>Experience with C2, defense, security, aerospace, or industrial control systems</li><li>Background in human factors engineering, HCI, or cognitive ergonomics</li><li>Experience with dark-mode, low-light, or night-operation UI design</li><li>Familiarity with alarm management, alerts, and system state visualization</li><li>Knowledge of standards such as MIL-STD-1472, ISO 9241, or similar</li></ul>What we offer<ul><li>Competitive remuneration package</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

UI/UX Designer – Mission-Critical C2 Systems

The Customer Care Supervisor is responsible for ensuring the delivery of an outstanding after-sales customer experience by leading customer service activities, overseeing the effective resolution of customer inquiries and complaints, and supporting the continuous improvement of customer satisfaction. Acting as the primary escalation point, the role ensures that customer cases are managed efficiently, professionally, and in line with company standards.Key Responsibilities<ul><li>Supervise and support the Customer Care team to ensure high levels of customer satisfaction and service quality.</li><li>Act as the primary escalation point for complex customer inquiries, complaints, and after-sales issues.</li><li>Monitor, track, and follow up on customer cases to ensure timely and effective resolution.</li><li>Ensure all customer interactions are handled professionally, accurately, and in accordance with company procedures.</li><li>Provide expert guidance and information regarding products, services, and automotive-related matters.</li><li>Analyze customer feedback and identify opportunities to improve customer experience and operational processes.</li><li>Monitor team performance through KPIs and service standards, implementing corrective actions where necessary.</li><li>Collaborate with internal departments to resolve customer issues and improve service delivery.</li><li>Prepare reports and maintain accurate records of customer interactions, complaints, and resolutions.</li><li>Support administrative and operational activities related to customer care functions.</li><li>Foster a customer-centric culture and promote continuous improvement initiatives within the team.</li></ul>Qualifications &amp; Skills<ul><li>University degree in Business Administration, Customer Service Management, Marketing, or a related field.</li><li>Proven experience in customer service, customer care, or after-sales support, with previous supervisory experience considered an advantage.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Strong leadership and team management abilities.</li><li>Customer-focused mindset with a strong commitment to service excellence.</li><li>Results-oriented approach with the ability to achieve performance targets and KPIs.</li><li>Strong organizational and time-management skills.</li><li>Ability to perform effectively under pressure and manage multiple priorities.</li><li>Proactive, dynamic, and solution-oriented working style.</li><li>Technical background and familiarity with the automotive industry will be considered an asset.</li><li>Very good command of English, both written and spoken.</li><li>Excellent knowledge of Microsoft Office applications.</li></ul>What You’ll Get:💰 Competitive salary &amp; benefits package🛍️ Access to our exclusive corporate portal with special discounts just for our Group people🛡️ Private health insurance for peace of mind📈 Pension plan (depending on role/level) – planning ahead made easier🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters!🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously!🏓Corporate ping-pong and football tournaments🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Customer Care Supervisor

The Guest Experience colleague is responsible for delivering seamless, personalized, and exceptional service throughout the entire guest journey—pre-arrival, arrival, in-house, and post-stay. This role combines the responsibilities of guest communication, concierge services, call center management, reservations support, and in-person host duties. &nbsp;Guest Journey Management:&nbsp;<ul><li>Manage and support all stages of the guest journey: pre-arrival, arrival, in-house, and post-stay.</li><li>Send pre-arrival communication, gather guest preferences, prepare itineraries.</li><li>Organize warm welcomes and fond farewells.</li><li>Conduct in-room check-ins and collect preferences during the stay.</li><li>Ensure all guest expectations are met and exceeded.&nbsp;</li></ul>Call Center &amp; Communication Hub:&nbsp;<ul><li>Handle all incoming calls and emails promptly and professionally.</li><li>Support the operation of the guest messaging hub.</li><li>Manage communication between guests and departments using ALICE, Opera, OpenTable/SevenRooms, radio, phone, and email.&nbsp;</li></ul>Reservations &amp; Concierge Services:&nbsp;<ul><li>Manage dining reservations and book activities, spa, transfers, boats, helicopters, kids club, babysitting.</li><li>Coordinate amenities and special items with departments.</li><li>Provide recommendations for external services.&nbsp;</li></ul>Guest Relations &amp; Service Delivery:&nbsp;<ul><li>Provide immediate assistance with guest requests and deliver items or services directly to rooms.</li><li>Maintain high standards in performing host services such as welcome drink, wake-up service, in-room check-in, unpacking, aromatic bath, cigar service, etc.&nbsp;</li></ul>Operational Excellence:&nbsp;<ul><li>Maintain strong collaboration with all resort departments.</li><li>Use all required systems with proficiency.</li><li>Maintain knowledge of room categories, rates, amenities, schedules, events, VIP movements.</li><li>Record guest issues and ensure complaints are resolved.</li><li>Follow LQA &amp; Forbes service standards.&nbsp; &nbsp;</li></ul>Skills, Qualifications &amp; Requirements:&nbsp;<ul><li>Bachelor’s degree or High School Diploma.</li><li>Minimum 1–2 years’ experience in guest relations, concierge, contact center, or luxury service roles.</li><li>Strong English communication; additional languages beneficial.</li><li>Computer literacy: Opera, ALICE, MS Office, OpenTable/SevenRooms.</li><li>Ability to multitask and work under pressure.</li><li>Excellent grooming and customer service.&nbsp;</li></ul> What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Guest Experience Agent | One&Only Aesthesis, Athens (18917)

We see each new colleague as a unique team member and a major investment for our company’s future, and now we are looking for a talented and highly motivated&nbsp;Fiber Optic Maintenance Engineer&nbsp;to join our teamYou have a challenging mission to:Ensuring the availability and reliability of the fiber optic network through effective supervision of subcontractors, fault restoration coordination, and performance monitoring. Key duties include developing maintenance guidelines, managing emergency and scheduled works, evaluating subcontractor KPIs, overseeing inventory, and generating operational reports. The role also involves coordinating internal and external resources for rapid fault resolution and working in rotating shifts to provide continuous 24/7/365 network support.What will you do:<ul><li>Provide detailed and well-structured guidelines for fiber optic maintenance.</li><li>Coordinate subcontractors during emergency and scheduled maintenance works.</li><li>Supervise subcontractors’ restoration activities to ensure quality and compliance.</li><li>Investigate and coordinate contractor field crews for the restoration of faults reported on the fiber optic network.</li><li>Monitor and evaluate all subcontractor KPIs to ensure service level compliance.</li><li>Track remaining resources and manage materials inventory in collaboration with the contractors.</li><li>Generate RFO (reason for outage) reports on emergencies and scheduled works based on agreed KPIs.</li><li>Manage subcontractor certification and invoicing processes.</li><li>Coordinate internal and external resources to accelerate network restoration.</li><li>Perform duties in a shift-based system designed to maintain seamless coverage for network fault resolution and critical tasks.</li><li>Maintain uninterrupted service by working in shifts to handle high-priority incidents and safeguard network performance.</li></ul>It would be great if you have:<ul><li>Bachelor’s or Master’s degree in Electrical, Telecommunications, or related Engineering field.</li><li>CFOT (Certified Fiber Optic Technician) certification is considered an asset.</li><li>Knowledge and hands-on experience on ArcGIS and network ticketing systems (e.g. Atlassian JIRA, Remedy).</li><li>Knowledge of safety procedures, techniques, and equipment.</li><li>Knowledge of fiber network construction and splicing.</li><li>Experience in civil works related to fiber optic network deployment or maintenance.</li><li>Strong analytical skills and ability to design and optimize operational processes.&nbsp;</li><li>Project Management, time management and problem-solving skills.</li><li>Negotiation and analytical skills to assess special situations.</li><li>Ability to coordinate cross-functional work teams toward emergencies or scheduled works completion.</li><li>Adaptive, team spirit, good interpersonal skills.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

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