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A Guest Relations Agents needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Guest Relations Office engaging in all related tasks and procedures</li><li>Respond to special requests from guests and follow up to ensure that their needs have been met successfully</li><li>Listen to and address possible complaints effectively</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably German, Russian, French, Italian or Hebrew) would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Knowledge of hotel management software (Protel) is an advantage.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Guest Relations Agent

Η ομάδα της οροφοκομίας αποτελείται από καμαριέρες και καμαριέρους, λινοθηκάριους, βοηθούς προϊσταμένου/ης ορόφων και προϊστάμενο/η ορόφων. Είναι ένα διαδραστικό και δυναμικό περιβάλλον. Όλοι οι επισκέπτες λαμβάνουν επαγγελματική εξυπηρέτηση σε σωστό χρόνο και η εξυπηρέτηση αυτή μπορεί να περιλαμβάνει από το καθάρισμα του δωματίου και τη φροντίδα των ενδυμάτων, έως και την καθαριότητα των κοινόχρηστων χώρων και την εξασφάλιση ενός καθαρού περιβάλλοντος.&nbsp;Περιγραφή θέσης:&nbsp;Η/Ο βοηθός Προϊσταμένης/ου Ορόφων είναι υπεύθυνη/ος για την εν γένει εύρυθμη λειτουργία του τμήματος της οροφοκομίας. Συγκεκριμένα, διασφαλίζει ότι τα δωμάτια και όλοι οι κοινόχρηστοι χώροι του ξενοδοχείου διατηρούνται σε υψηλά επίπεδα καθαριότητας. Επιπρόσθετα, επιβλέπει τη λειτουργία της λινοθήκης και της διανομής υλικού.&nbsp;Κύριες Αρμοδιότητες:&nbsp;<ul><li>Συντελεί στην οργάνωση και κατανομή του προσωπικού του τμήματος του/της ανάλογα με τις εκάστοτε ανάγκες πληρότητας, αφίξεις/αναχωρήσεις, κ.λπ.&nbsp;</li><li>Επιβλέπει σχολαστικά τον καθαρισμό των δωματίων.&nbsp;</li><li>Επιβλέπει σχολαστικά τον καθαρισμό των γραφείων και κοινόχρηστων χώρων.&nbsp;</li><li>Γνωρίζει τους κανόνες/αρχές του συστήματος HACCP και υγειονομικών πρωτοκόλλων και μεριμνά για την εφαρμογή τους.&nbsp;</li><li>Μεριμνά για τα requests πελατών και άλλων ιδιαιτεροτήτων (π.χ. anniversary, honeymoon, birthday))&nbsp;</li><li>Ελέγχει τακτικά τα office ως προς την οργάνωσή τους.&nbsp;</li><li>Διανέμει τις παραγγελίες επιπλέον ειδών στα δωμάτια (λινών, μαξιλαριών, ειδών μπάνιου κ.ά.) ακολουθώντας τα standards εξυπηρέτησης του ξενοδοχείου.&nbsp;</li><li>Ενημερώνει άμεσα τον υπεύθυνο της συντήρησης για τυχόν βλάβες είτε ζημιές που εντοπίζονται στα δωμάτια.&nbsp;</li></ul>Απαραίτητα προσόντα:&nbsp;<ul><li>Τουλάχιστον 3 χρόνια προϋπηρεσίας σε ανάλογη θέση σε τεσσάρων / πέντε αστέρων ξενοδοχειακή μονάδα.&nbsp;</li><li>Καλή γνώση της Αγγλικής γλώσσας.&nbsp;&nbsp;</li><li>Πτυχίο Τουριστικής Εκπαίδευσης (θα θεωρηθεί επιπλέον προσόν).&nbsp;</li><li>Γνώση λογισμικού διαχείρισης ξενοδοχείων (θα θεωρηθεί επιπλέον προσόν).&nbsp;</li></ul>Απαραίτητες δεξιότητες και αξίες:&nbsp;<ul><li>Καλή και άνετη επικοινωνία με πελάτες&nbsp;</li><li>Επαγγελματισμός / Υπευθυνότητα&nbsp;</li><li>Κριτική σκέψη και ικανότητα επίλυσης προβλημάτων&nbsp;</li><li>Ηγετικές ικανότητες και πνεύμα ομαδικότητας&nbsp;</li></ul>

Assistant Housekeeping Manager

Ως Housekeeping Assistant Manager, θα υποστηρίζετε ενεργά τον/την Housekeeping Manager στη διαχείριση της καθημερινής λειτουργίας του τμήματος. Ο ρόλος σας είναι καθοριστικός για τη διασφάλιση υψηλών προτύπων καθαριότητας, άνεσης και εξυπηρέτησης σε όλους τους χώρους του ξενοδοχείου.Με έμφαση στη λεπτομέρεια, την οργάνωση και τη συνεργασία, θα συμβάλλετε στη δημιουργία μιας άψογης εμπειρίας φιλοξενίας για τους επισκέπτες μας.Η καθημερινότητά σας στην ομάδαΚαμία ημέρα δεν είναι ίδια. Από τον συντονισμό της ομάδας και τους ποιοτικούς ελέγχους, μέχρι τη συνεργασία με άλλα τμήματα και την επίλυση αιτημάτων επισκεπτών, θα βρίσκεστε στο επίκεντρο της λειτουργίας του Housekeeping.Θα είστε το σημείο αναφοράς που διασφαλίζει ότι κάθε χώρος αντικατοπτρίζει τα πρότυπα ποιότητας και φιλοξενίας του Ομίλου.Καθήκοντα<ul><li>Εποπτεία Ομάδας: Υποστήριξη στη διαχείριση και τον συντονισμό της ομάδας Housekeeping, ανάθεση καθηκόντων και διασφάλιση έγκαιρης ολοκλήρωσης εργασιών</li><li>Λειτουργική Υποστήριξη: Έλεγχος καθαριότητας δωματίων, κοινόχρηστων και βοηθητικών χώρων σύμφωνα με τα πρότυπα της εταιρείας</li><li>Εκπαίδευση &amp; Ανάπτυξη: Υποστήριξη στην ένταξη νέων μελών και στη συνεχή εκπαίδευση της ομάδας</li><li>Ποιοτικός Έλεγχος: Διενέργεια επιθεωρήσεων και παροχή εποικοδομητικής ανατροφοδότησης</li><li>Διαχείριση Αποθεμάτων: Παρακολούθηση και αναπλήρωση καθαριστικών, ιματισμού και amenities</li><li>Συνεργασία Τμημάτων: Συντονισμός με Front Office, Συντήρηση και άλλα τμήματα για την άμεση εξυπηρέτηση των επισκεπτών</li><li>Επικοινωνία με Επισκέπτες: Διαχείριση ερωτημάτων ή παραπόνων με επαγγελματισμό και στόχο τη μέγιστη ικανοποίηση</li><li>Διοικητική Υποστήριξη: Συμμετοχή στη σύνταξη αναφορών, προγραμμάτων εργασίας και αξιολογήσεων</li><li>Υγεία &amp; Ασφάλεια: Διασφάλιση τήρησης κανονισμών υγιεινής, ασφάλειας και εταιρικών πολιτικών</li></ul>Τι αναζητούμεΟι καλύτεροι Assistant Managers ξεχωρίζουν για την υπευθυνότητα, την ηγετική τους προσέγγιση και τη συνέπεια στην ποιότητα.Ιδανικά, θα έχετε:<ul><li>Προϋπηρεσία σε εποπτικό ρόλο στο τμήμα Housekeeping, κατά προτίμηση σε ξενοδοχειακό περιβάλλον</li><li>Ισχυρές οργανωτικές και διαχειριστικές δεξιότητες</li><li>Άριστη προσοχή στη λεπτομέρεια και προσήλωση στα υψηλά πρότυπα</li><li>Γνώση συστημάτων διαχείρισης Housekeeping και MS Office</li><li>Πολύ καλές επικοινωνιακές δεξιότητες (επιθυμητή η γνώση Ελληνικών &amp; Αγγλικών)</li><li>Ικανότητα καθοδήγησης και παρακίνησης ομάδας</li><li>Ευελιξία σε βάρδιες, Σαββατοκύριακα και αργίες</li></ul>Τι προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li><li>Υποστηρικτικό και συνεργατικό εργασιακό περιβάλλον</li><li>Διαμονή&nbsp; &amp; γεύμα</li></ul>&nbsp;

Βοηθός Προϊσταμένης Ορόφων

As a Front Office Agent you will welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure their satisfaction.Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet and welcome guests as soon as they arrive at the hotel</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)</li><li>Register and check guests in</li><li>Escort the guests to their rooms</li><li>Answer and direct incoming calls</li><li>Verify guests’ payment method</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Close guests accounts and check guests out</li><li>Maintain a neat and orderly Front Desk and Reception area</li><li>Keep inventory of Front Office supplies stock</li><li>Perform other clerical Receptionist duties such as filing, photocopying, etc</li></ul>What we are looking for<ul><li>Previous work experience as a Front Office Receptionist, Guest Relations Agent, Concierge or similar role, ideally in a 5* hotel environment</li><li>Excellent command of the English language</li><li>Knowledge of any additional language will be considered as an asset</li><li>Experience in Hotel Program (PMS)</li><li>Computer literacy (Outlook, Excel, Word etc)</li><li>Solid written and verbal communication skills</li><li>Excellent interpersonal skills</li><li>Teamwork spirit and customer service attitude</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Front Office Agent

OROS Luxury Beach Resort follows the tradition of Pilot Hotels, a pioneer of Tourism in Crete.With over 30 years of operations, is established in the European market with many International awards.The resort spans an area of 100 hectares, between the beach and the mountains.300 rooms in 10 different categories with 4 restaurants, 3 bars, SPA &amp; Wellness, conference center and recreation facilities.Over 200 employees seize the opportunity to work in a pleasant, professional environment with opportunities to develop.1. To constantly strive to meet guest's expectations2. To ensure through effective supervision that all services offered in the Housekeeping Department are available and carried out with the utmost efficiency and courtesy at all times.3. To liaise with the Laundry and Engineering Departments to ensure the smooth flow of linen supplies and repair work.4. To liaise with the Front Office on anticipated guest check-ins, check-outs, roomassignments and rooming list5. To conduct periodic inspections of all hotel areas to check the cleaning standard.6. To be responsible for the inventory of guest supplies, linen, uniforms, and the ordering and replacement when necessary.7. To be responsible for ordering cleaning supplies and guest supplies, and to check that they are handled, and stored correctly.8. To make recommendations to management for modernization of equipment, cleaning methods and the set-ups of guest supplies.9. To liaise with the hotel's contracted companies for pest control to ensure an effective programme is constituted and maintained.10. To ensure that all rooms are checked before the arrival of the guest for 100%readiness.11. To ensure that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by the employees.12. To ensure proper arrangement and maintenance of flowers and plants. in the guest rooms and Public Areas.13. To assist in the planning and implementation of the hotel's rehabilitation plans as appropriate.14. To conduct regular Housekeeping meetings to keep employees informed of policies and procedures, special events, further improvement plans and guest comments.

Housekeeping Manager

Ως&nbsp;βοηθός προϊσταμένης ορόφων, θα υποστηρίζετε ενεργά τον/την Housekeeping Manager στη διαχείριση της καθημερινής λειτουργίας του τμήματος. Ο ρόλος σας είναι καθοριστικός για τη διασφάλιση υψηλών προτύπων καθαριότητας, άνεσης και εξυπηρέτησης σε όλους τους χώρους του ξενοδοχείου.Με έμφαση στη λεπτομέρεια, την οργάνωση και τη συνεργασία, θα συμβάλλετε στη δημιουργία μιας άψογης εμπειρίας φιλοξενίας για τους επισκέπτες μας.Η καθημερινότητά σας στην ομάδαΚαμία ημέρα δεν είναι ίδια. Από τον συντονισμό της ομάδας και τους ποιοτικούς ελέγχους, μέχρι τη συνεργασία με άλλα τμήματα και την επίλυση αιτημάτων επισκεπτών, θα βρίσκεστε στο επίκεντρο της λειτουργίας του Housekeeping.Θα είστε το σημείο αναφοράς που διασφαλίζει ότι κάθε χώρος αντικατοπτρίζει τα πρότυπα ποιότητας και φιλοξενίας του Ομίλου.Τι θα κάνετε<ul><li>Εποπτεία Ομάδας:&nbsp;Υποστήριξη στη διαχείριση και τον συντονισμό της ομάδας Housekeeping, ανάθεση καθηκόντων και διασφάλιση έγκαιρης ολοκλήρωσης εργασιών</li><li>Λειτουργική Υποστήριξη:&nbsp;Έλεγχος καθαριότητας δωματίων, κοινόχρηστων και βοηθητικών χώρων σύμφωνα με τα πρότυπα της εταιρείας</li><li>Εκπαίδευση &amp; Ανάπτυξη:&nbsp;Υποστήριξη στην ένταξη νέων μελών και στη συνεχή εκπαίδευση της ομάδας</li><li>Ποιοτικός Έλεγχος:&nbsp;Διενέργεια επιθεωρήσεων και παροχή εποικοδομητικής ανατροφοδότησης</li><li>Διαχείριση Αποθεμάτων:&nbsp;Παρακολούθηση και αναπλήρωση καθαριστικών, ιματισμού και amenities</li><li>Συνεργασία Τμημάτων:&nbsp;Συντονισμός με Front Office, Συντήρηση και άλλα τμήματα για την άμεση εξυπηρέτηση των επισκεπτών</li><li>Επικοινωνία με Επισκέπτες:&nbsp;Διαχείριση ερωτημάτων ή παραπόνων με επαγγελματισμό και στόχο τη μέγιστη ικανοποίηση</li><li>Διοικητική Υποστήριξη:&nbsp;Συμμετοχή στη σύνταξη αναφορών, προγραμμάτων εργασίας και αξιολογήσεων</li><li>Υγεία &amp; Ασφάλεια:&nbsp;Διασφάλιση τήρησης κανονισμών υγιεινής, ασφάλειας και εταιρικών πολιτικών</li></ul>Τι αναζητούμεΟι καλύτεροι Assistant Managers ξεχωρίζουν για την υπευθυνότητα, την ηγετική τους προσέγγιση και τη συνέπεια στην ποιότητα.Ιδανικά, θα έχετε:<ul><li>Προϋπηρεσία σε εποπτικό ρόλο στο τμήμα Housekeeping, κατά προτίμηση σε ξενοδοχειακό περιβάλλον</li><li>Ισχυρές οργανωτικές και διαχειριστικές δεξιότητες</li><li>Άριστη προσοχή στη λεπτομέρεια και προσήλωση στα υψηλά πρότυπα</li><li>Γνώση συστημάτων διαχείρισης Housekeeping και MS Office</li><li>Πολύ καλές επικοινωνιακές δεξιότητες (επιθυμητή η γνώση Ελληνικών &amp; Αγγλικών)</li><li>Ικανότητα καθοδήγησης και παρακίνησης ομάδας</li><li>Ευελιξία σε βάρδιες, Σαββατοκύριακα και αργίες</li></ul>Τι προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li><li>Υποστηρικτικό και συνεργατικό εργασιακό περιβάλλον</li></ul>&nbsp;

Housekeeping Supervisor

As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Assists guests checking in or out during night hours.</li><li>Monitors the safety and security of the premises and reports any incidents.</li><li>Performs daily financial closing, including reports and balancing.</li><li>Compares data from POS and property management systems.</li><li>Prepares reports for various departments (front office log, shift reports).</li><li>Communicates with maintenance or other services in case of emergencies.</li></ul>Requirements<ul><li>2 years minimum experience in similar position in 5-star hotels’</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Experience in GDS, IDS, OTA’s extranets and Property Management systems, preferably Opera</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!

Night Auditor

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Coordinates requests for room attendants, cleaning supplies, and equipment.</li><li>Checks the readiness and availability of cleaning products and linens.</li><li>Collaborate with the Front Office to ensure prompt handling of guest requests.</li><li>Supports communication flow among department members.</li><li>Assists in maintaining records and reports (e.g., linens, lost &amp; found).</li><li>Updates the Housekeeping Manager on shortages or operational issues.</li><li>Supports adherence to hygiene and safety procedures.</li><li>Ensures the tidiness and cleanliness of department storerooms and offices.</li></ul>Requirements<ul><li>2 years minimum experience in similar position in 5-star hotels’</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!

Housekeeping Assistant

The Guest Experience colleague is responsible for delivering seamless, personalized, and exceptional service throughout the entire guest journey—pre-arrival, arrival, in-house, and post-stay. This role combines the responsibilities of guest communication, concierge services, call center management, reservations support, and in-person host duties. &nbsp;Guest Journey Management:&nbsp;<ul><li>Manage and support all stages of the guest journey: pre-arrival, arrival, in-house, and post-stay.</li><li>Send pre-arrival communication, gather guest preferences, prepare itineraries.</li><li>Organize warm welcomes and fond farewells.</li><li>Conduct in-room check-ins and collect preferences during the stay.</li><li>Ensure all guest expectations are met and exceeded.&nbsp;</li></ul>Call Center &amp; Communication Hub:&nbsp;<ul><li>Handle all incoming calls and emails promptly and professionally.</li><li>Support the operation of the guest messaging hub.</li><li>Manage communication between guests and departments using ALICE, Opera, OpenTable/SevenRooms, radio, phone, and email.&nbsp;</li></ul>Reservations &amp; Concierge Services:&nbsp;<ul><li>Manage dining reservations and book activities, spa, transfers, boats, helicopters, kids club, babysitting.</li><li>Coordinate amenities and special items with departments.</li><li>Provide recommendations for external services.&nbsp;</li></ul>Guest Relations &amp; Service Delivery:&nbsp;<ul><li>Provide immediate assistance with guest requests and deliver items or services directly to rooms.</li><li>Maintain high standards in performing host services such as welcome drink, wake-up service, in-room check-in, unpacking, aromatic bath, cigar service, etc.&nbsp;</li></ul>Operational Excellence:&nbsp;<ul><li>Maintain strong collaboration with all resort departments.</li><li>Use all required systems with proficiency.</li><li>Maintain knowledge of room categories, rates, amenities, schedules, events, VIP movements.</li><li>Record guest issues and ensure complaints are resolved.</li><li>Follow LQA &amp; Forbes service standards.&nbsp; &nbsp;</li></ul>Skills, Qualifications &amp; Requirements:&nbsp;<ul><li>Bachelor’s degree or High School Diploma.</li><li>Minimum 1–2 years’ experience in guest relations, concierge, contact center, or luxury service roles.</li><li>Strong English communication; additional languages beneficial.</li><li>Computer literacy: Opera, ALICE, MS Office, OpenTable/SevenRooms.</li><li>Ability to multitask and work under pressure.</li><li>Excellent grooming and customer service.&nbsp;</li></ul> What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Guest Experience Agent | One&Only Aesthesis, Athens (18917)

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Night Auditor you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greeting guests courteously upon arrival·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle guest needs, inquiries and requests·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Check figures, postings, and documents for accuracy·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Record, store, ace ss, and/or analyze computerized financial information·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that all pertinent information is recorded on registration cards, reports daily activity on logbook·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arrange and deliver luggage to guest roomsEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in a 5-star boutique hotel environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Additional language knowledge would be considered an extra asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Front office software, like Opera, Fidelio &amp; ProtelWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Night Auditor (Santorini & Paros)

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk - Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Handling walk-in guests &amp; last minute reservations - Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros)&nbsp;&amp; Microsoft Office - Accomodation in long dinstant hotels- Competitive remuneration package- Professional working environment- Continuous education and training

RECEPTIONIST

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities&nbsp;- Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Professional appearance- Handling walk-in guests &amp; last minute reservations Requirements- Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros) &amp; Microsoft Office Benefits- Competitive remuneration package- Professional working environment- Continuous education and training- Accomodation in long dinstant hotels

RECEPTIONIST / Υπάλληλος Υποδοχής

Job Responsibilities<ul><li>Performs direct sales and customer service,</li><li>Gives advice and guidance on product selection to customers,</li><li>Looking after the visual merchandising of the boutique,</li><li>Dealing with customer queries or complaints when required,</li><li>Be responsible for processing cash/card payments or refunds,</li><li>Balances cash registers with receipts,</li><li>Stocks shelves with merchandise,</li><li>Monitors sales, resolves discrepancies, and prepares sales reports,</li><li>Monitors and coordinates ordering, receipt, and return of merchandise and/or equipment,</li><li>Oversees area stock and merchandising, and take the physical inventory check on a monthly basis,</li><li>Be responsible for security within the store,</li><li>Keeps the store tidy and clean,</li><li>Works within Katikies’ guidelines and corporate policies &amp; procedures.</li></ul>Job Requirements<ul><li>Confident and engaging personality with ability to smile,</li><li>Helpful and polite,</li><li>Understanding of luxury goods’ retail sales,</li><li>Knowledge of inventory techniques.</li><li>Strong communication and interpersonal skills,</li><li>Excellent personal presentation,</li><li>Works harmoniously and professionally with co-workers and supervisors,</li><li>Fluency in English is required,</li><li>The knowledge of a second language will be considered as an asset,</li><li>Graduates Bachelor’s degree and/or diploma in hotel or another related field,</li><li>Computer Knowledge and experience in MS Office (or similar).</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation &amp; Daily meal,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Boutique Associate - GAR.BA

Boutique Associate - SAN.BA

We are seeking an exceptionally polished, knowledgeable and guest‑focused Concierge to join our Concierge opening team at Four Seasons Hotel Mykonos.As an ambassador of the hotel and a key part of our guest experience, you will ensure that every request is handled with warmth, precision and genuine care. You will provide personalised recommendations, curate unforgettable experiences, anticipate guest needs and uphold the legendary Four Seasons standards at all times.In this role, you will act as a trusted expert on the local area, build strong relationships with guests, collaborate closely with Front Office and other operational teams, and help create seamless, memorable stays from arrival to departure.What you will do<ul><li>Deliver world‑class concierge services, ensuring every guest receives exceptional, personalised attention and support.</li><li>Provide expert recommendations on dining, activities, transportation and local attractions, tailoring suggestions to individual guest preferences.</li><li>Manage reservations, tickets, transportation arrangements and bespoke itineraries with accuracy and efficiency.</li><li>Build strong rapport with guests, anticipating needs and offering thoughtful, proactive assistance.</li><li>Maintain excellent relationships with local partners, restaurants, attractions and vendors.</li><li>Collaborate closely with Front Office, Guest Experience, Bell team and all operational departments to ensure seamless communication and guest satisfaction.</li><li>Uphold Four Seasons service standards and the Golden Rule philosophy in every interaction.</li><li>Assist with guest arrivals and departures as needed, ensuring smooth transitions throughout the stay.</li><li>Handle guest enquiries, feedback and special requests promptly, professionally and with discretion.</li><li>Lead by example, fostering a warm, sophisticated and service‑driven team environment.</li></ul>What you will bring<ul><li>Previous experience as a Concierge or Front‑of‑House professional within a luxury hotel environment.</li><li>A passion for delivering exceptional guest service and creating memorable, personalised experiences.</li><li>Outstanding communication skills, with a warm, polished and confident manner.</li><li>Excellent organisational skills, attention to detail and the ability to multitask in a fast‑paced environment.</li><li>Proficiency in problem‑solving and handling guest situations with grace and professionalism.</li><li>Ability to build strong internal and external relationships with guests, colleagues and partners.</li><li>Flexibility to work varied schedules, including weekends and holidays, based on business needs.</li><li>Additional languages are an advantage.</li></ul>&nbsp;&nbsp; What we offer:&nbsp;<ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li><li>Staff accommodation is provided, along with transportation to and from the hotel.</li></ul>

Concierge Agent (Seasonal) REQ10378203

As an F&amp;B Reservation Agent, you will be the first point of contact for our guests regarding dining experiences across our outlets. You will ensure smooth and professional communication, manage reservations efficiently, and contribute to delivering exceptional service that reflects the Four Seasons standards.Key Responsibilities<ul><li>Handle all Food &amp; Beverage reservations via phone and email in line with Four Seasons standards</li><li>Respond to guest inquiries and provide accurate information about our restaurants and services</li><li>Ensure clear and effective communication between all F&amp;B outlets</li><li>Maintain organized records, files, and office supplies</li><li>Support daily administrative tasks, including correspondence and reporting</li><li>Stay informed about daily hotel operations and activities</li><li>Participate in meetings and training sessions as required</li><li>Assist in delivering a seamless guest experience and support other departments when needed</li></ul>What You Bring<ul><li>Strong communication skills and a professional telephone manner</li><li>Excellent organizational and multitasking abilities</li><li>Attention to detail and a guest-focused mindset</li><li>Ability to work in a fast-paced environment</li><li>Proficiency in English (additional languages will be considered an asset)</li><li>Previous experience in hospitality or reservations is a plus</li></ul>What We Offer<ul><li>Opportunity to be part of a world-class luxury hospitality brand</li><li>Continuous learning and development opportunities</li><li>A dynamic and supportive working environment</li><li>Career growth within Four Seasons globally</li></ul>

Dining Reservations Agent (Seasonal 2026) REQ10378976

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly motivated Guest Services Agent for the Season 2026 to join our Front Office team.This role is essential in delivering a seamless arrival and departure experience, ensuring guests feel welcomed, supported, and cared for from the very first moment until their departure. You will act as a key point of contact for guest luggage handling, information sharing, and coordination of guest requests across departments, always delivering service at the highest luxury standards.What You Will Do<ul><li>Handle guest arrivals and departures with efficiency, professionalism, and genuine hospitality.</li><li>Manage all luggage handling processes, ensuring safe, accurate, and timely delivery.</li><li>Create a warm and welcoming arrival experience for all guests.</li><li>Provide guests with detailed information about hotel services, facilities, and the surrounding area.</li><li>Assist with guest requests in close coordination with Front Desk and Concierge teams.</li><li>Maintain knowledge of hotel operations, room types, VIP arrivals, and daily activities.</li><li>Ensure accurate handling, storage, and tracking of luggage and guest belongings.</li><li>Deliver items such as messages, mail, packages, and special requests promptly.</li><li>Assist with room moves, rooming, and orientation when required.</li><li>Support valet parking operations and traffic management at hotel entrances.</li><li>Maintain cleanliness and organization of all front-of-house and luggage storage areas.</li><li>Ensure all guest interactions reflect the highest level of service and professionalism.</li><li>Assist other departments during busy operational periods to ensure smooth hotel flow.</li></ul>What You Bring<ul><li>A High School Diploma or equivalent is required.</li><li>Applicants must have a European Passport or legal right to work in Greece.</li><li>Fluency in English is essential; Greek is an advantage.</li><li>Previous experience in a similar guest-facing or hospitality role is an advantage.</li><li>Strong communication and interpersonal skills with a guest-first mindset.</li><li>Ability to work in a fast-paced, luxury hospitality environment.</li><li>Physically capable of handling luggage and operational demands of the role.</li></ul>What We Offer<ul><li>Competitive Salary &amp; Benefits Package</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services</li><li>Ticket Restaurant allowance of €100/month</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts worldwide</li><li>Employee Recognition Program</li><li>Global Travel opportunities through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development programs</li></ul>Schedule &amp; HoursSummer Seasonal Position – 5 working days per week, 2 days off. Schedule may vary weekly based on operational needs.

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