As an F&B Reservation Agent, you will be the first point of contact for our guests regarding dining experiences across our outlets. You will ensure smooth and professional communication, manage reservations efficiently, and contribute to delivering exceptional service that reflects the Four Seasons standards.

Key Responsibilities

• Handle all Food & Beverage reservations via phone and email in line with Four Seasons standards

• Respond to guest inquiries and provide accurate information about our restaurants and services

• Ensure clear and effective communication between all F&B outlets

• Maintain organized records, files, and office supplies

• Support daily administrative tasks, including correspondence and reporting

• Stay informed about daily hotel operations and activities

• Participate in meetings and training sessions as required

• Assist in delivering a seamless guest experience and support other departments when needed

What You Bring

• Strong communication skills and a professional telephone manner

• Excellent organizational and multitasking abilities

• Attention to detail and a guest-focused mindset

• Ability to work in a fast-paced environment

• Proficiency in English (additional languages will be considered an asset)

• Previous experience in hospitality or reservations is a plus

What We Offer

• Opportunity to be part of a world-class luxury hospitality brand

• Continuous learning and development opportunities

• A dynamic and supportive working environment

• Career growth within Four Seasons globally