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FullTime

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Guest Experience Management: Design and oversee tailored hospitality experiences, ensuring high-quality, elegant, and seamless service for all deluxe guests.Team Leadership: Supervise and guide team members, identify training needs, monitor performance, and foster professional growth.Feedback &amp; Quality Control: Monitor guest feedback and reviews, taking proactive measures to resolve issues and continuously enhance service standards.Interdepartmental Collaboration: Work closely with other departments to ensure coordinated and exceptional guest experiences.Strategy &amp; Improvement: Develop and implement strategies to enhance guest satisfaction, loyalty, and overall deluxe service standards.Qualifications &amp; ExperienceProven&nbsp;experience in a&nbsp;similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language.Knowledge of luxury service standards and guest experience enhancement strategies.Strong leadership, coaching, and interpersonal skills.Excellent problem-solving abilities and attention to detail.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Deluxe Collection Manager Kos 

Duties and Responsibilities:<ul><li>Welcome guests upon arrival and departure.</li><li>Transport luggage to and from guest rooms.</li><li>Escort guests to their rooms and provide basic information about their stay.</li><li>Ensure prompt customer service by answering inquiries or relaying requests to the reception.</li><li>Perform small tasks such as delivering messages or items within the hotel.</li></ul>Required Qualifications:<ul><li>Polite and friendly demeanor with a customer-oriented mindset.</li><li>Basic knowledge of English (additional foreign languages are a plus).</li><li>Neat appearance and professional behavior.</li></ul>________________________________Καθήκοντα και Αρμοδιότητες:<ul><li>Υποδοχή των πελατών κατά την άφιξη και αναχώρησή τους.</li><li>Μεταφορά αποσκευών από και προς τα δωμάτια.</li><li>Συνοδεία πελατών στα δωμάτιά τους και παροχή βασικών πληροφοριών για τη διαμονή τους.</li><li>Διασφάλιση της άμεσης εξυπηρέτησης των πελατών, απαντώντας σε ερωτήσεις ή μεταφέροντας αιτήματα στη ρεσεψιόν.</li><li>Διεκπεραίωση μικρών εργασιών όπως η μεταφορά μηνυμάτων ή αντικειμένων μέσα στο ξενοδοχείο.</li></ul>Απαραίτητα Προσόντα:<ul><li>Ευγενική και φιλική συμπεριφορά με πελατοκεντρική νοοτροπία.</li><li>Βασική γνώση Αγγλικών (γνώση επιπλέον ξένων γλωσσών είναι επιθυμητή).</li><li>Προσεγμένη εμφάνιση και επαγγελματική συμπεριφορά.</li></ul>

Groom/ Γκρουμ

Guest Service: Support the Guest Relations Manager in overseeing guest interactions, ensuring all needs, requests, and complaints are handled promptly and effectively.VIP &amp; Special Requests: Assist in managing VIP arrivals, special occasions, and personalized services to create memorable guest experiences.Team Support: Supervise, guide, and motivate Guest Relations Officers and Agents to maintain excellent service standards.Operations: Ensure smooth daily operations of the Guest Relations desk in compliance with company standards and procedures.Coordination: Work closely with Reception, Housekeeping, F&amp;B, and other departments to ensure seamless communication and guest satisfaction.Feedback &amp; Improvement: Monitor guest feedback, compile reports, and support initiatives to improve service quality.Qualifications &amp; ExperiencePrevious experience as a Guest Relations Supervisor or similar role in luxury hospitality.Excellent communication and interpersonal skills with a guest-centric mindset.Strong problem-solving skills and the ability to remain calm under pressure.Fluent in English (spoken &amp; written); knowledge of other languages is a plus.Familiarity with guest management systems and hotel software.Leadership abilities with a focus on training, motivation, and team development.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Assistant Manager Kos 

As a Front Office Agent you will…<ul><li>Greet guests courteously upon arrival</li><li>Promote in house and sister properties’ services and facilities</li><li>Handle guest needs, inquiries and requests</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, access, and/or analyze computerized financial information</li><li>Ensure that all pertinent information is recorded on registration card, reports daily activity on log book</li><li>Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards</li></ul>Entry Requirements:<ul><li>Experience in a 4 or 5 stars boutique hotel environment</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Upselling&nbsp;and organizational skills</li><li>Experience with Front office software, like Opera, Fidelio &amp; Protel</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Front Office Agent

Provide, achieve, maximise and exceed Guest’s satisfaction and organizational profitability by providing a very high-end personalized Resort service while still offer a warm, relaxed, yet refined ambiance with a sense of place. Organizes all aspects of Housekeeping to the highest professional standards, perform all tasks in accordance with the standards established and in accordance with the Standard Operating Procedures as per One&amp;Only Standards.Key Duties and Responsibilities<ul><li>Inspect all housekeeping work areas for cleanliness and neatness.</li><li>Check to ensure that all villas before arrival are prepared to standard.</li><li>Inform Director of Rooms and any other related departments of all guest complaints</li></ul><ul><li>Inform Resort Manager of any problems encountered during shift.</li><li>Assist with work schedules, payroll, and ensure that all other operational concerns are handled within the management guidelines of the company.</li><li>The cleanliness of the assigned areas of the hotel, the efficient running of the housekeeping, laundry and the purchase, storage, inventory and issuance of supplies and equipment.</li><li>Ensure that Guest Villas, corridors and public areas are properly cleaned daily.&nbsp; Inspect these areas on a daily basis and submit work orders to the Director of Engineering as and when required.</li><li>Ensure that the Laundry Department runs efficiently and that the proper chemicals are used.</li><li>Prepare Housekeeping Department’s Budget.</li><li>Ensure Housekeeping P&amp;L is ready monthly for monthly meeting with the Finance Department.</li><li>Ensure that an effective and complete training program is implemented and that all employees are well trained.&nbsp;</li><li>Ensure that the Standard and Procedures manual of the Housekeeping Department is updated as and when necessary</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 4 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership, organizational, analytical and interpersonal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Leadership qualities, along with strong organizational and decision-making skills</li><li>Strong professional communication skills, including ability to provide outstanding customer satisfaction,</li></ul>maintain positive employee relations and effectively train team members<ul><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>

Executive, Housekeeper (6563)

The Rooms Division Manager oversees the overall operations of Front of House, Housekeeping, and Laundry departments, ensuring the highest standards of personalized guest service and operational efficiency. This role ensures every aspect of the guest journey, from arrival to departure is handled with warmth, precision, and professionalism that reflects the One&amp;Only brand.By leading, training, and motivating a diverse team, the Rooms Division Manager is responsible for maximizing guest satisfaction, departmental performance, and profitability, while maintaining a refined and welcoming atmosphere across all guest touchpoints.&nbsp;Key Duties and Responsibilities<ul><li>Define and implement a seamless and personalized service standard across Front Office, Housekeeping, and Laundry.</li><li>Ensure all guest arrivals and departures are executed flawlessly, unique to the One&amp;Only Kea Island experience.</li><li>Oversee the handling of guest requests, preferences, and special occasions, ensuring timely and thoughtful responses.</li><li>Actively engage with guests throughout their stay, building relationships and ensuring personalized attention.</li><li>Promote, plan, and coordinate special experiences such as private dinners, weddings, and vow renewals.</li><li>Review guest feedback and implement continuous improvement initiatives to enhance service quality.</li><li>Manage all aspects of Front Office functions including Reception, Concierge, Bell/Door, and Guest Relations.</li></ul><ul><li>Ensure professional handling of all guest communications, both internal and external.</li><li>Supervise room assignments, upgrades, and allocation to optimize occupancy and guest satisfaction.</li><li>Maintain accurate guest profiles and histories in Opera PMS.</li></ul><ul><li>Oversee billing, check-in/check-out processes, and ensure accuracy in financial transactions.</li><li>Coordinate with Transportation and Buggy Service Teams for guest arrivals, departures, and transfers.</li></ul>Housekeeping Operations<ul><li>Oversee the cleanliness and maintenance of all guest rooms, villas, and public areas, ensuring they meet One&amp;Only standards.</li><li>Implement effective room inspection and quality control systems.</li><li>Manage daily room allocations, turndown services, and special cleaning requests.</li><li>Ensure the Housekeeping team adheres to safety, hygiene, and uniform standards.</li><li>Collaborate with Engineering to report and follow up on maintenance issues.</li><li>Maintain adequate inventory of linens, amenities, and supplies with efficient cost control.</li></ul>Laundry Operations<ul><li>Supervise all laundry processes including guest laundry, staff uniforms, and linen operations.</li><li>Ensure quality control standards for cleanliness, stain treatment, and fabric care.</li><li>Oversee proper maintenance and operation of laundry machinery and equipment.</li><li>Implement sustainable and efficient laundry practices to reduce waste and operational costs.</li><li>Coordinate uniform issuance and ensure all staff uniforms are maintained to brand standard.</li></ul>Leadership &amp; Team Development<ul><li>Lead and motivate a diverse team across multiple departments to achieve high levels of engagement and performance.</li><li>Conduct regular training programs on service excellence, grooming, safety, and brand standards.</li><li>Foster teamwork, communication, and professional growth within and between departments.</li><li>Conduct regular meetings to review departmental performance, challenges, and action plans.</li><li>Maintain a visible management presence throughout the resort.</li></ul>Administration<ul><li>Develop departmental SOPs and ensure full compliance across Front Office, Housekeeping, and Laundry.</li><li>Manage departmental budgets, cost controls, and inventories to achieve financial goals.</li><li>Ensure all operations comply with health, safety, and environmental standards.</li><li>Handle emergency situations effectively and participate in crisis management and fire safety procedures.</li><li>Support the Resort Management Team by performing Duty Manager shifts as required.</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Degree or Diploma in Hospitality Management or a related field.</li><li>Minimum 3 years’ experience in a similar Rooms Division leadership role within luxury hospitality.</li><li>Strong knowledge of Front of House, Housekeeping, and Laundry operations.</li><li>Proficient in Opera PMS and Microsoft Office Suite.</li><li>Strong leadership, organizational, and communication skills.</li><li>Excellent command of English; additional languages are an advantage.</li><li>Proven ability to manage and motivate large teams with diverse skill sets.</li><li>Strong understanding of budgeting, inventory control, and cost management.</li><li>Passionate about delivering exceptional guest experiences with attention to detail and personalization.</li></ul>

Rooms Division Manager (17790)

At Sani/Ikos Group, the F&amp;B department is about more than just serving food; it's about creating unforgettable gastronomical experiences. From anticipating guests' preferences to suggesting exquisite culinary delights, every interaction is a chance to make each meal memorable.Our F&amp;B Team focuses on the finest details and ensures a seamless flow of service, taking pride in the smiles of satisfaction we witness every day.If you have a passion for hospitality and excellence, join us in crafting exceptional gastronomical experiences!Qualifications &amp; ExperiencePrevious experience in a restaurant, preferably in a hotel or fine dining environment.Fluency in English, with an additional language being a plus.Solid knowledge of food and beverage service; wine knowledge is a plus.Degree/Diploma in Hospitality/Tourism would be a plus.Excellent communication and customer service skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Food & Beverage Careers Kos

As a night auditor you will…<ul><li>Greet guests courteously upon arrival</li><li>Handle guest needs, inquiries and requests</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, ace ss, and/or analyze computerized financial information</li><li>Ensure that all pertinent information is recorded on registration card, reports daily activity on log book</li><li>Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards</li><li>Arrange and deliver luggage to guest rooms</li></ul>Entry Requirements:<ul><li>Experience in a 4 or 5 stars boutique hotel environment</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Organizational skills</li><li>Experience with Front office software, like Opera, Fidelio &amp; Protel</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Night Auditor

As a Kids’ Entertainer you will…<ul><li>Be responsible for creating fun and carefree moments such as organization games, outdoor activities and sports events, for the hotel guests’ kids and ensure their safety and wellbeing</li><li>Immediate and effective response to guest ‘s requests and complaints</li><li>Demonstrate understanding and aware of all company policies and procedures relating to Health &amp; Safety</li></ul>Entry Requirements:<ul><li>Bachelor’s degree in childcare, humanities or social science</li><li>2 or 3 years experience working in a similar position</li><li>Excellent command of the Greek &amp; English language, both spoken and written</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Be a great communicator with kids and their parents from all over the world</li><li>Be polite, pleasant and friendly with kids</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues, and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Kids’ Entertainer

Ios Palace Hotel &amp; Spa is seeking young, dynamic, and talented professionals for the 2025 season.Reservations AgentRequired Qualifications / Skills:<ul><li>Previous experience in a similar position at 5-star boutique hotels, either in Greece or abroad.</li><li>Excellent command of the English language and at least one additional foreign language.</li><li>Professional appearance.</li><li>Teamwork, adaptability, and organizational skills.</li><li>Strong communication and interpersonal skills, a positive attitude, and a genuine passion for service and learning.</li><li>Ability to work under pressure.</li><li>Dedication to providing high-standard hospitality services.</li><li>Proficiency in computer applications (Word, Excel, PowerPoint, Outlook) and advanced knowledge of the hotel management software&nbsp;Protel.</li><li>Graduate of a tourism management school.</li></ul>

Reservations Agent

Responsibilities:<ul><li>Ensure the safety of swimmers by monitoring the pool area</li><li>Respond quickly and effectively to any emergencies</li><li>Enforce pool rules and regulations</li><li>Provide excellent customer service to pool patrons</li></ul>Requirements:<ul><li>Strong swimming skills and physical fitness</li><li>Excellent communication and interpersonal skills</li><li>Prior experience as a lifeguard is a plus</li><li>Certification in lifeguarding and CPR/AED is a plus</li></ul>If you are a dedicated and responsible individual with a passion for water safety, we want to hear from you!&nbsp;_________________________________________&nbsp;Καθήκοντα:<ul><li>Διασφάλιση της ασφάλειας των κολυμβητών μέσω συνεχούς επιτήρησης του χώρου της πισίνας</li><li>Άμεση και αποτελεσματική ανταπόκριση σε τυχόν έκτακτες ανάγκες</li><li>Εφαρμογή των κανόνων και κανονισμών της πισίνας</li><li>Παροχή εξαιρετικής εξυπηρέτησης στους επισκέπτες της πισίνας</li></ul>Απαιτήσεις:<ul><li>Ισχυρές κολυμβητικές ικανότητες και καλή φυσική κατάσταση</li><li>Άριστες επικοινωνιακές και διαπροσωπικές δεξιότητες</li><li>Προηγούμενη εμπειρία ως ναυαγοσώστης (θα θεωρηθεί επιπλέον προσόν)</li><li>Πιστοποίηση ναυαγοσωστικής και CPR/AED (θα θεωρηθεί επιπλεόν προσόν)</li></ul>Αν είστε ένα υπεύθυνο και αφοσιωμένο άτομο με πάθος για την ασφάλεια στο νερό, θα χαρούμε να σας γνωρίσουμε!

Lifeguard/ Ναυαγοσώστης

The Executive Housekeeper is responsible for overseeing the cleanliness, orderliness, and overall presentation of the hotel. This role ensures that all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and hygiene. The Executive Housekeeper will lead a team of housekeeping staff, manage schedules, and maintain inventory of cleaning supplies and equipment.&nbsp;Key Responsibilities:<ul><li>Supervise and manage housekeeping staff, ensuring efficient operations and quality service.</li><li>Inspect guest rooms, corridors, public areas, and back-of-house spaces to ensure cleanliness standards are met.</li><li>Inspect employees’ rooms in the beginning and at the end of season.</li><li>Ensure proper inventory management of cleaning supplies, linens, and equipment.</li><li>Train and motivate housekeeping team members.</li><li>Manage and oversee room assignments, guest requests, and the overall guest experience.</li><li>Collaborate with other departments to ensure smooth operations.</li><li>Maintain health and safety standards in all housekeeping activities.</li><li>Handle guest complaints and requests related to housekeeping services in a professional manner.</li><li>Reports directly to the Rooms Division Manager and performs any additional tasks or duties assigned by him, in line with the department’s operational needs.&nbsp;</li></ul>&nbsp;Requirements:<ul><li>Tourism diploma or equivalent required. Additional certifications in hospitality or management are a plus.</li><li>Minimum of 3-5 years of experience in housekeeping, with at least 2 years in a supervisory or managerial role, preferably in a luxury hotel or resort.</li><li>Strong leadership skills with the ability to motivate and manage a diverse team.</li><li>Exceptional attention to detail and a commitment to maintaining high cleanliness standards.</li><li>Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment.</li><li>Knowledge of housekeeping management software and MS Office Suite.</li><li>Strong communication and interpersonal skills.</li><li>Awareness of health, safety, and sanitation regulations.</li><li>Ability to handle sensitive guest issues with discretion and professionalism.</li></ul>&nbsp;Compensation and Benefits:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Competitive salary based on experience.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Executive Housekeeper-Luxury Resort, Santorini

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents- Excursions&nbsp;in Rhodes.You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.If you have got the right to work in Greece, and speak English, keep on reading!ABOUT OUR OFFER&nbsp;<ul><li>A job at TUI offers more than your basic salary which already starts at 17.100 € gross per year.</li><li>1 day off per week.</li><li>40 working hours per week.</li><li>Additional, paid annual leave.</li><li>Seasonal contract starting 1st of March or 1st of April 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li></ul> ABOUT YOU<ul><li>Good administration skills, strong planning, organisation and confident with technology.&nbsp;</li><li>High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.&nbsp;</li><li>A genuinely helpful, flexible and professional personality.&nbsp;</li><li>A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment.&nbsp;</li><li>Excellent communication skills, both verbal and written, in English is required.</li><li>A collaborative team player who wants to learn, grow and embrace the digital culture.</li></ul>ABOUT THE JOB<ul><li>You ensure all reservations are managed in detail and suppliers receive them on time.&nbsp;</li><li>Monitor that the terms and conditions of excursions meet the quality and operations standards agreed.&nbsp;</li><li>Overseeing Operation during excursion day and support, gather and feedback information of any incidents or accident that may occur.&nbsp;</li><li>Managing and loading all bookings into the system and supplier relations and expectations.&nbsp;</li><li>Guarantee that all information is collected in a timely and efficient manner for invoicing purposes.&nbsp;</li><li>Managing amendments and communicating them to Service Delivery Team and suppliers, guaranteeing services as smoothly as possible and optimizing costs and load factor.&nbsp;</li></ul>

Operations Agent - Excursions Rhodes

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

Must oversee the day-to-day operations of the Housekeeping Department, with a primary focus on guest rooms. This role supports the daily operation of the department and acts as the Deputy in the absence of the Executive Housekeeper. The successful candidate will report directly to the Executive Housekeeper, always ensuring smooth departmental operations.&nbsp;Key Responsibilities:<ul><li>Ensure consistently high standards of cleanliness and guest service.</li><li>Maximize guest satisfaction by addressing all housekeeping-related needs.</li><li>Conduct regular inspections to ensure cleanliness and maintenance compliance.</li><li>Handle and resolve guest complaints related to housekeeping services.</li><li>Ensure timely and professional handling of guest requests.</li><li>Perform frequent room inspections to ensure standards apply.</li><li>Ensure compliance with Health &amp; Safety regulations and departmental standards.</li><li>Conduct staff performance evaluations and provide constructive feedback.</li><li>Create staff schedules based on hotel operations and departmental requirements.</li><li>Lead, motivate, train and manage the housekeeping team to achieve departmental goals.</li><li>Assist in carrying out the Linen inventories.</li><li>Perform any other task/project as assigned by the Exc-Housekeeper or Room Division Manager.</li></ul>&nbsp;Requirements:<ul><li>Degree in Hotel Management, Hospitality, or Tourism.</li><li>Fluency in English and Greek (spoken and written).</li><li>Previous experience in a similar position within a hotel environment.</li><li>Excellent organizational skills and attention to detail.</li><li>Team player with the ability to work under pressure.</li><li>Flexibility to work in shifts.</li><li>Knowledge of computer systems and hotel management software.</li></ul>&nbsp;Company offers:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Competitive salary based on experience.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Assistant Housekeeper- Luxury Resort, Santorini

Provides personalized service to guests, handles inquiries and complaints, and ensures a memorable experience. Acts as the main point of contact for VIPs and regular guests.&nbsp;Key Responsibilities:<ul><li>Greet and assist guests upon arrival and departure in a warm and friendly manner.</li><li>Address guest inquiries via e-mail before arrival and offer recommendations to enhance their stay.</li><li>Resolve guest complaints and concerns with professionalism, offering suitable solutions.</li><li>Maintain detailed knowledge of hotel services, amenities, and local attractions to assist guests.</li><li>Coordinate with other departments (Housekeeping, Front Desk, F&amp;B, etc.) to ensure seamless guest experiences.</li><li>Handle guest check-ins and check-outs, ensuring all information is accurate and up-to-date.</li><li>Manage VIP guests and special requests, ensuring a high level of service is provided.</li><li>Provide assistance with reservations and booking modifications.</li><li>Ensure all guest feedback is recorded and used to improve service quality.</li><li>Maintain a high level of professionalism and confidentiality.</li><li>Performing other related tasks based on the hotel's needs.</li></ul>&nbsp;Requirements:<ul><li>Proven experience in guest relations in the hospitality industry.</li><li>Strong communication and interpersonal skills.</li><li>Excellent problem-solving abilities and attention to detail.</li><li>Fluent in Greek and English (additional languages are a plus).</li><li>Ability to work in a fast-paced environment and remain calm under pressure.</li><li>A positive attitude and a passion for providing exceptional service.</li><li>Knowledge of a PMS will be an advantage (e.g., Opera, Fidelio).</li></ul>&nbsp;Company offers:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Guest Relations Agent-Luxury Resort, Santorini

The new&nbsp;Odera Tinos Autograph Collection&nbsp;hotel, featuring 77 rooms (including 2 restaurants, 3 bars, a spa, a conference center with a capacity of 120 people, and a beach bar), is seeking a:Guest Relations AgentRequired Qualifications &amp; Skills:<ul><li>Previous experience in a similar position at 5-star boutique hotels in Greece or abroad.</li><li>Communicating with guests prior to their arrival and welcoming them in accordance with established procedures.</li><li>Identifying guest needs and preparing for special requests.</li><li>Informing guests about the hotel facilities and promoting hotel services.</li><li>Ensuring guest satisfaction and addressing guest requirements effectively.</li><li>Excellent collaboration with the Reception and Reservations departments.</li><li>Experience in managing special guest requests effectively.</li><li>Proficiency in computer skills and knowledge of hotel management software.</li><li>Graduate of a Tourism Management School.</li></ul>What We Offer:<ul><li>Continuous training and professional development.</li><li>Competitive salary based on qualifications.</li><li>High-quality accommodation and meals.</li><li>A supportive and excellent working environment.</li><li>Career advancement opportunities within the company.</li></ul>If you meet the qualifications, we’d be delighted to welcome you to our team!

Guest Relations Agent

To ensure the efficient running of the Food and Beverage division through achieving budgeted revenues, Colleague Satisfaction, Guest Satisfaction and GOP results for each area of responsibility.Key Duties and Responsibilities<ul><li>Align management style, working practices and conduct with One&amp;Only and Kerzner’s vision, Global Support values, operating standards and policies.&nbsp; To always comply with Kerzner’s code of conduct.</li><li>Develop and implement creative strategies to maximize spend per guest</li><li>Ensure all LQA standards are consistently met, and colleagues are trained on LQA concept and associated standards</li><li>Personally build clear and open lines of communication with all departments</li><li>Play a proactive role as a member of the Resorts Executive Committee</li><li>Work closely with the Director of Sales and Marketing for groups and events</li><li>Understand and abide by all Government laws relating to the Food and Beverage division.</li><li>Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.</li><li>Be actively involved in maintaining the Food Safety and Hygiene Standards.</li><li>Be critical and demanding of operating standards.</li><li>Monitor and control all financial aspects of the business including the preparation of the annual business plan.</li><li>Implement and monitor programs to maintain the condition of hotel assets in all F&amp;B areas.</li><li>Develop and execute structured marketing, advertising and promotion strategies that are aligned with the One&amp;Only brand.</li><li>Be active member of festive committee to give great experience to all repeaters as well as new guest in the resort.</li><li>Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.&nbsp; Ensure colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.</li><li>Be innovative with everything you do.</li><li>Work with HR on all initiatives relating to Talent management and development</li><li>Create an environment that trains, develops, coaches and mentor’s colleagues.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University degree or Diploma in Hospitality Management</li><li>2 Years’ experience in a similar position in an executive committee capacity</li><li>Ability to lead, motivate and develop colleagues.</li><li>Be innovative, financially savvy, connect emotionally with guest and internal customer.</li><li>Be well versed in the Colleagues competencies of Kerzner International,</li><li>Excellent verbal and written communication skills, People Management Skills.</li><li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>Well verged with technology, which helps F&amp;B to take next level.</li></ul>

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