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Internship

FullTime

OnSite

As the Assistant Food and Beverage Manager, you will play a pivotal role in supporting the seamless execution of our culinary and service operations. Working closely with the Food and Beverage Manager, you will contribute to the overall success of our establishment by assuming a range of responsibilities that span both managerial and operational domains.Responsibilities: -Assist in the day-to-day management of food and beverage operations, ensuring smooth and efficient service delivery. -Oversee the implementation of operational procedures, including inventory management, order processing, and quality control. -Contribute to maintaining high standards of customer service, addressing customer inquiries and concerns in a professional and timely manner. -Contribute to the maintenance of a high level of cleanliness and hygiene in both the kitchen and dining areas. -Collaborate with the Food and Beverage Manager on financial analysis and reporting related to F&amp;B operations. -Stay abreast of industry trends and customer preferences to keep our offerings fresh and exciting. -Lead by example, setting the standard for impeccable service. Work closely with the front-of-house team to create a seamless and memorable dining experience for our guests.Benefits: -Competitive salary and other benefits (as per local legislation) -Advanced opportunities for professional growth -Accommodation and board -Participation in educational programs -Diverse and multicultural environments -Professional skills development&nbsp;Requirements: -Bachelor's degree in hospitality management or related field -3 years of experience as an F&amp;B Assistant or similar role. Previous experience with Marriott brands or other luxury chains (preferred). -Extensive knowledge of food and beverage service, including industry trends and best practices -Strong leadership, communication, and interpersonal skills -Ability to work under pressure and handle multiple tasks simultaneously -Excellent organizational and time management skills, with the ability to prioritize tasks effectively -Proficient in English with an excellent command of the language -Proficient knowledge of MS Office -Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.Monthly payment, accommodation, meals provided, hotel uniform, arrival pick up, 2.100 euro net monthly&nbsp;

Assistant F&B Manager

Κύριες Αρμοδιότητες<ul><li>Συμμετοχή στην ανάπτυξη και υλοποίηση προγραμμάτων loyalty &amp; rewards.</li><li>Παρακολούθηση και ανάλυση δεδομένων για αναγνώριση τάσεων και ευκαιριών.</li><li>Ικανότητα διαχείρισης και ενημέρωσης της πλατφόρμας loyalty,</li><li>Συνεργασία με τα τμήματα Marketing, Sales και Customer Service για κοινές στρατηγικές.</li></ul>Απαραίτητα Προσόντα<ul><li>Πτυχίο Marketing, Διοίκησης Επιχειρήσεων, Τουρισμού ή συναφούς κλάδου.</li><li>Τουλάχιστον 1 χρόνος εμπειρίας σε loyalty programs</li><li>Αναλυτική σκέψη και ικανότητα αξιοποίησης δεδομένων πελατών.</li><li>Γνώση συστημάτων CRM / loyalty management.</li><li>Άριστες επικοινωνιακές και οργανωτικές δεξιότητες.</li><li>Πολύ καλή γνώση Αγγλικών.</li><li>Γνώση δεύτερης ξένης γλώσσας θα εκτιμηθεί</li></ul>___________________________________________________________Key Responsibilities<ul><li>Participate in the development and execution of loyalty and rewards programs.</li><li>Monitor and analyze data to identify trends and opportunities.</li><li>Manage and update the loyalty platform.</li><li>Collaborate with Marketing, Sales, and Customer Service teams to develop joint strategies.</li></ul>Required Qualifications<ul><li>Bachelor’s degree in Marketing, Business Administration, Tourism, or a related field.</li><li>Minimum of 1 year of experience in loyalty programs.</li><li>Strong analytical skills and ability to leverage customer data.</li><li>Knowledge of CRM and loyalty management systems.</li><li>Excellent communication and organizational skills.</li><li>Very good knowledge of English.</li><li>Knowledge of a second foreign language will be considered an asset.</li></ul>

Loyalty Specialist

Duties and Responsibilities:<ul><li>Support the operation of restaurants, bars, room service, and other F&amp;B departments.</li><li>Collaborate with kitchen and bar staff to ensure the accurate delivery of orders.</li><li>Monitor product availability and assist in ordering supplies.</li></ul>Required Qualifications:<ul><li>Previous experience in an F&amp;B department or customer service (preferred).</li><li>Good command of the English language (additional languages will be considered an asset).</li><li>Politeness, strong communication skills, and a customer service orientation.</li><li>Team spirit and the ability to work in a fast-paced environment.</li><li>Basic knowledge of food hygiene and safety regulations.</li><li>Professional appearance and behavior.</li></ul>______________________________Καθήκοντα και Αρμοδιότητες:<ul><li>Υποστήριξη στη λειτουργία των εστιατορίων, μπαρ, room service και άλλων F&amp;B τμημάτων.</li><li>Συνεργασία με το προσωπικό κουζίνας και μπαρ για τη σωστή παράδοση των παραγγελιών.</li><li>Έλεγχος διαθεσιμότητας προϊόντων και υποστήριξη στην παραγγελία αναλωσίμων.</li></ul>Απαραίτητα Προσόντα:<ul><li>Προϋπηρεσία σε τμήμα F&amp;B ή εξυπηρέτηση πελατών (επιθυμητή).</li><li>Καλή γνώση της αγγλικής γλώσσας (επιπλέον γλώσσες θα θεωρηθούν προσόν).</li><li>Ευγένεια, επικοινωνιακές δεξιότητες και προσανατολισμός στην εξυπηρέτηση πελατών.</li><li>Ομαδικό πνεύμα και ικανότητα εργασίας σε γρήγορο ρυθμό.</li><li>Βασική γνώση υγιεινής και ασφάλειας τροφίμων.</li><li>Προσεγμένη εμφάνιση και επαγγελματική συμπεριφορά.</li></ul>

F&B Assistant

As a&nbsp;Lifeguard&nbsp;your responsibilities include:<ul><li>Supervising swimmers</li><li>Maintaining hygienic condition of pools</li><li>Spotting hazards and preventing accidents</li><li>Building a rapport with guests and colleagues</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li><li>First aid including CPR</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Lifeguard certification as per local legislation</li><li>Work well in a team</li><li>Awareness of health and safety procedures</li><li>Fluent in English and Greek</li><li>Good physical fitness</li><li>Alertness and a sense of responsibility</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.grApply now

Lifeguard

•Welcome and escort VIP guests, Marriott Bonvoy Elite members, and special-category guests according to brand standards. •Ensure all guest preferences, profiles, and special requests are anticipated and fulfilled proactively. •Maintain strong guest engagement and personalized service delivery throughout the guest journey (pre-arrival, arrival, in-house, and departure). •Resolve guest concerns and service recovery cases promptly, diplomatically, and in alignment with Marriott’s “Brilliant Service” philosophy. •Conduct daily lobby presence to ensure smooth operations and enhanced guest interaction. •Ensure consistent delivery of The Luxury Collection’s signature rituals, personalized touches, and guest recognition programs. Operational &amp; Administrative Responsibilities •Coordinate with all operational departments (Housekeeping, F&amp;B, Spa, Engineering, Concierge, Sales) to ensure seamless service delivery. •Oversee daily VIP reports, arrival preparation, room inspections, and amenities placement. •Manage guest feedback through internal platforms: GXP, Medallia, GuestVoice, and TripAdvisor/Online Reputation Management tools. •Ensure proper documentation of guest preferences in the PMS and CRM systems for future stay personalization. •Support front office operations during peak periods when required. Brand Standards &amp; Compliance •Guarantee full adherence to Marriott Luxury Collection brand standards, operational guidelines, and guest service protocols. •Train team members on guest interaction standards, upselling techniques, and service recovery procedures. •Participate in quality audits (LRA, Brand Standard Audits) and implement improvement action plans where needed. Leadership &amp; Team Collaboration •Support the Front Office Manager in supervising and coaching Guest Relations Agents, Lobby Ambassadors, and Concierge teams. •Provide ongoing feedback, skill development, and performance support to ensure luxury-level service delivery. •Foster a culture of teamwork, empathy, and excellence in guest service. Guest Loyalty &amp; Recognition •Ensure correct implementation of Marriott Bonvoy Elite recognition benefits. •Promote loyalty program enrolments and educate guests about member benefits. •Review loyalty reports to ensure personalized engagement and targeted service enhancements.Education &amp; Experience •Bachelor’s degree in Hospitality Management or related field preferred. •Minimum 2–3 years of experience in guest relations, front office, or luxury hospitality roles. •Previous experience with Marriott brands or other luxury chains (preferred). Skills &amp; Competencies •Strong leadership, communication, and interpersonal skills. •Exceptional attention to detail and passion for personalized service. •Ability to manage guest situations with tact and diplomacy. •Strong knowledge of PMS systems (Opera Cloud/Opera PMS preferred). •Fluent in English; additional languages highly desirable (Greek, Russian, French, Arabic, etc.). •Professional grooming and presentation in line with luxury standards.Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.montly payment, accommodation, meals provided, hotel uniform, arrival pick up1.600 euro net monthly

Guest Relations Manager

Duties and Responsibilities:<ul><li>Welcome guests upon arrival and departure.</li><li>Transport luggage to and from guest rooms.</li><li>Escort guests to their rooms and provide basic information about their stay.</li><li>Ensure prompt customer service by answering inquiries or relaying requests to the reception.</li><li>Perform small tasks such as delivering messages or items within the hotel.</li></ul>Required Qualifications:<ul><li>Polite and friendly demeanor with a customer-oriented mindset.</li><li>Basic knowledge of English (additional foreign languages are a plus).</li><li>Neat appearance and professional behavior.</li></ul>________________________________Καθήκοντα και Αρμοδιότητες:<ul><li>Υποδοχή των πελατών κατά την άφιξη και αναχώρησή τους.</li><li>Μεταφορά αποσκευών από και προς τα δωμάτια.</li><li>Συνοδεία πελατών στα δωμάτιά τους και παροχή βασικών πληροφοριών για τη διαμονή τους.</li><li>Διασφάλιση της άμεσης εξυπηρέτησης των πελατών, απαντώντας σε ερωτήσεις ή μεταφέροντας αιτήματα στη ρεσεψιόν.</li><li>Διεκπεραίωση μικρών εργασιών όπως η μεταφορά μηνυμάτων ή αντικειμένων μέσα στο ξενοδοχείο.</li></ul>Απαραίτητα Προσόντα:<ul><li>Ευγενική και φιλική συμπεριφορά με πελατοκεντρική νοοτροπία.</li><li>Βασική γνώση Αγγλικών (γνώση επιπλέον ξένων γλωσσών είναι επιθυμητή).</li><li>Προσεγμένη εμφάνιση και επαγγελματική συμπεριφορά.</li></ul>

Groom/ Γκρουμ

Provide, achieve, maximise and exceed Guest’s satisfaction and organizational profitability by providing a very high-end personalized Resort service while still offer a warm, relaxed, yet refined ambiance with a sense of place. Organizes all aspects of Housekeeping to the highest professional standards, perform all tasks in accordance with the standards established and in accordance with the Standard Operating Procedures as per One&amp;Only Standards.Key Duties and Responsibilities<ul><li>Inspect all housekeeping work areas for cleanliness and neatness.</li><li>Check to ensure that all villas before arrival are prepared to standard.</li><li>Inform Director of Rooms and any other related departments of all guest complaints</li></ul><ul><li>Inform Resort Manager of any problems encountered during shift.</li><li>Assist with work schedules, payroll, and ensure that all other operational concerns are handled within the management guidelines of the company.</li><li>The cleanliness of the assigned areas of the hotel, the efficient running of the housekeeping, laundry and the purchase, storage, inventory and issuance of supplies and equipment.</li><li>Ensure that Guest Villas, corridors and public areas are properly cleaned daily.&nbsp; Inspect these areas on a daily basis and submit work orders to the Director of Engineering as and when required.</li><li>Ensure that the Laundry Department runs efficiently and that the proper chemicals are used.</li><li>Prepare Housekeeping Department’s Budget.</li><li>Ensure Housekeeping P&amp;L is ready monthly for monthly meeting with the Finance Department.</li><li>Ensure that an effective and complete training program is implemented and that all employees are well trained.&nbsp;</li><li>Ensure that the Standard and Procedures manual of the Housekeeping Department is updated as and when necessary</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 4 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership, organizational, analytical and interpersonal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Leadership qualities, along with strong organizational and decision-making skills</li><li>Strong professional communication skills, including ability to provide outstanding customer satisfaction,</li></ul>maintain positive employee relations and effectively train team members<ul><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>

Executive, Housekeeper (6563)

Responsibilities:<ul><li>Ensure the safety of swimmers by monitoring the pool area</li><li>Respond quickly and effectively to any emergencies</li><li>Enforce pool rules and regulations</li><li>Provide excellent customer service to pool patrons</li></ul>Requirements:<ul><li>Strong swimming skills and physical fitness</li><li>Excellent communication and interpersonal skills</li><li>Prior experience as a lifeguard is a plus</li><li>Certification in lifeguarding and CPR/AED is a plus</li></ul>If you are a dedicated and responsible individual with a passion for water safety, we want to hear from you!&nbsp;_________________________________________&nbsp;Καθήκοντα:<ul><li>Διασφάλιση της ασφάλειας των κολυμβητών μέσω συνεχούς επιτήρησης του χώρου της πισίνας</li><li>Άμεση και αποτελεσματική ανταπόκριση σε τυχόν έκτακτες ανάγκες</li><li>Εφαρμογή των κανόνων και κανονισμών της πισίνας</li><li>Παροχή εξαιρετικής εξυπηρέτησης στους επισκέπτες της πισίνας</li></ul>Απαιτήσεις:<ul><li>Ισχυρές κολυμβητικές ικανότητες και καλή φυσική κατάσταση</li><li>Άριστες επικοινωνιακές και διαπροσωπικές δεξιότητες</li><li>Προηγούμενη εμπειρία ως ναυαγοσώστης (θα θεωρηθεί επιπλέον προσόν)</li><li>Πιστοποίηση ναυαγοσωστικής και CPR/AED (θα θεωρηθεί επιπλεόν προσόν)</li></ul>Αν είστε ένα υπεύθυνο και αφοσιωμένο άτομο με πάθος για την ασφάλεια στο νερό, θα χαρούμε να σας γνωρίσουμε!

Lifeguard/ Ναυαγοσώστης

To ensure the efficient running of the Food and Beverage division through achieving budgeted revenues, Colleague Satisfaction, Guest Satisfaction and GOP results for each area of responsibility.Key Duties and Responsibilities<ul><li>Align management style, working practices and conduct with One&amp;Only and Kerzner’s vision, Global Support values, operating standards and policies.&nbsp; To always comply with Kerzner’s code of conduct.</li><li>Develop and implement creative strategies to maximize spend per guest</li><li>Ensure all LQA standards are consistently met, and colleagues are trained on LQA concept and associated standards</li><li>Personally build clear and open lines of communication with all departments</li><li>Play a proactive role as a member of the Resorts Executive Committee</li><li>Work closely with the Director of Sales and Marketing for groups and events</li><li>Understand and abide by all Government laws relating to the Food and Beverage division.</li><li>Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.</li><li>Be actively involved in maintaining the Food Safety and Hygiene Standards.</li><li>Be critical and demanding of operating standards.</li><li>Monitor and control all financial aspects of the business including the preparation of the annual business plan.</li><li>Implement and monitor programs to maintain the condition of hotel assets in all F&amp;B areas.</li><li>Develop and execute structured marketing, advertising and promotion strategies that are aligned with the One&amp;Only brand.</li><li>Be active member of festive committee to give great experience to all repeaters as well as new guest in the resort.</li><li>Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.&nbsp; Ensure colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.</li><li>Be innovative with everything you do.</li><li>Work with HR on all initiatives relating to Talent management and development</li><li>Create an environment that trains, develops, coaches and mentor’s colleagues.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University degree or Diploma in Hospitality Management</li><li>2 Years’ experience in a similar position in an executive committee capacity</li><li>Ability to lead, motivate and develop colleagues.</li><li>Be innovative, financially savvy, connect emotionally with guest and internal customer.</li><li>Be well versed in the Colleagues competencies of Kerzner International,</li><li>Excellent verbal and written communication skills, People Management Skills.</li><li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>Well verged with technology, which helps F&amp;B to take next level.</li></ul>

Job Ads Customer Service Manager Νησιά Αιγαίου, Tourism / Hotels

assistant f&b manager

Marriott Bonvoy

loyalty specialist

Esperia Group

f&b assistant

Esperia Group

lifeguard

Doryssa Hotels & Resorts

guest relations manager

Marriott Bonvoy

groom/ γκρουμ

Esperia Group

executive, housekeeper (6563)

One&Only Resorts

lifeguard/ ναυαγοσώστης

Esperia Group

director, food & beverage 17789

One&Only Resorts

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