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As a Security Engineer, you will join our highly skilled information security team with the mission to deliver high-quality, innovative cyber security services and solutions that reduce risk across the organization. In this role, you will receive structured mentoring, hands-on training, and exposure to enterprise-grade security technologies, building a solid foundation for a career in cybersecurity. You will gradually gain practical experience and deepen your technical expertise in multiple areas, such as network security, platform security, authentication/authorization systems, application security, and security frameworks. To succeed, you’ll need to demonstrate accountability, high motivation, a proactive attitude and a passion for rapid development in a challenging and regulated working environment.Responsibilities<ul><li>Contribute to building and maintaining the technical IT / cybersecurity capabilities necessary for safeguarding DIAS’s information systems and applications.</li><li>Support the administration of security-focused systems, such as data center firewalls, web application firewalls, database firewalls, hardware security modules, privileged access management, SMTP gateways, and managed PKI.</li><li>Assist in implementing security practices and tools throughout the Software Development Life Cycle (SDLC) / DevSecOps.</li><li>Explore and assess innovative technologies to solve daily cybersecurity challenges efficiently.</li><li>Perform vulnerability assessments to identify technical weaknesses.</li><li>Assist in the security risk analysis for current and new systems and recommend solutions for reducing exposure areas.</li><li>Contribute to audit preparation and compliance-related activities.</li><li>Assist in the creation of security processes, procedures, and performance metrics.</li><li>&nbsp;Work closely with other technical and operational teams to ensure effective security integration.</li></ul>Requirements<ul><li>Degree (or in the process of obtaining) in Computer Science, Mathematics, Physics, or a related field.</li><li>Knowledge of at least one programming language (Python preferred) for writing automation frameworks and relevant security tools</li><li>Understanding of Windows and Linux operating systems.</li><li>Passion for continuous learning and growth in cyber security</li><li>Good command of the English Language both written and oral</li><li>Excellent communication and interpersonal skills</li><li>Ability to work collaboratively in a team and independently when required</li></ul>Will be considered a plus:<ul><li>Certifications in Cybersecurity, Programming, or Linux administration.</li><li>Familiarity with enterprise security tools and frameworks.</li></ul>Why would you enjoy working with us ?As member of our team:<ul><li>You will work in a mission-critical fintech company shaping the future of digital payments in Greece.</li><li>You will experience a workplace built on meritocracy, transparency, and recognition.</li><li>You will receive mentoring, specialized training, and certifications to boost your career development.</li><li>You will work with cutting-edge security technologies in a regulated financial environment.</li></ul>What we offer:<ul><li>Strong mentoring and guidance</li><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

Security Engineer

As a Database Administrator, you will be a key member of our Technical Support Division, ensuring the high availability, security, and performance of our critical database systems. You will support and optimize MS SQL Server and Oracle databases, used by real-time payment services and financial infrastructure with nationwide impact. This role requires deep technical expertise, analytical thinking, and a commitment to operational excellence, within a high-performance and regulated environment.&nbsp;Responsibilities<ul><li>Database Administration: Ensure the reliable and efficient operation of mission-critical MS SQL Server and Oracle databases across production and non-production environments, supporting high-volume financial transactions with strict availability requirements.</li><li>Performance Optimization: Proactively analyze and fine-tune SQL queries, indexes, and overall database configurations, aiming for continuous performance enhancement and optimal resource utilization.</li><li>Automation &amp; Monitoring: Design, implement, and maintain automated workflows, scheduled jobs, and real-time monitoring tools that safeguard database health and contribute to operational resilience.</li><li>Backup &amp; Recovery: Develop and oversee robust backup, restore, high availability and disaster recovery processes to guarantee data integrity and business continuity, aligned with regulatory and internal RTO/RPO objectives.</li><li>Security &amp; Compliance: Apply security best practices, manage roles and access controls, and ensure all database environments meet compliance standards such as ISO 27001, GDPR, and CIS benchmarks.</li><li>Real-Time Troubleshooting: Rapidly identify, diagnose, and resolve performance issues or disruptions, ensuring real-time availability and reliability of critical services and payment infrastructures.</li></ul>Position Requirements<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>Minimum 4 years of professional experience as a Database Administrator (DBA) working with MS SQL &amp; Oracle</li><li>Strong experience in query optimization, indexing, and database performance tuning</li><li>Hands-on experience with backup mechanisms, high availability, and disaster recovery strategies using MS SQL FCI and SQL Always ON</li><li>Solid understanding of database security best practices, global security standards and access control (ISO 27001, CIS, etc)</li><li>Experience in monitoring, alerting, and automation of database operations</li><li>Familiarity with cloud platforms (AWS, Azure, Google Cloud) and modern deployment models</li><li>Excellent command of the English language, both written and oral</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong problem-solving and root cause analysis skills</li><li>Attention to detail and a mindset for high-quality, secure operations</li><li>Effective communication of technical concepts to non-technical stakeholders</li><li>Ability to work both independently and collaboratively in cross-functional teams</li><li>Familiarity with agile environments and continuous delivery pipelines is a plus</li></ul>Will be considered a plus<ul><li>Operating Systems: Hands-on experience with Windows Server operating systems, particularly in database hosting and administration environments</li><li>Other Databases: Working knowledge of PostgreSQL or similar relational database systems, demonstrating flexibility in managing diverse database technologies</li><li>Cloud Technologies: Familiarity with cloud-based database services (e.g. AWS RDS, Azure SQL, Google Cloud SQL), including migration, deployment, and monitoring of cloud-native or hybrid architectures</li><li>Data Warehouse: Experience in designing and maintaining data warehouse structures and processes to support historical data retention and business intelligence reporting</li><li>Real-Time Analytics: Ability to work with tools and platforms supporting real-time analytics, streaming data processing, or time-sensitive reporting use cases</li></ul>Why Would You Enjoy Working with Us?As a member of our team:<ul><li>You will be part of a mission-critical fintech company that plays a central role in digital payments in Greece</li><li>You will experience a work environment built on meritocracy, transparency, and recognition</li><li>You will participate in trainings, seminars, and certifications to continually enhance your technical and professional development</li><li>You will gain exposure to cutting-edge technologies, while working in one of the most critical infrastructure environments in the country</li></ul>What We Offer<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive, and inclusive work environment</li></ul>

Database Administrator

Currently, we are seeking to hire an &nbsp;System Engineer, to join our team.<h2>During your day you will:</h2>•&nbsp;&nbsp; &nbsp;Plan, design, and implement IT solutions for the organization and end users in alignment with the organization's IT strategy, standards, and objectives •&nbsp;&nbsp; &nbsp;Deliver precise technical troubleshooting and effective resolutions for complex IT issues •&nbsp;&nbsp; &nbsp;Contribute to the research and evaluation of new technologies and tools to enhance IT efficiency and optimize the end-user experience •&nbsp;&nbsp; &nbsp;Provide technical support and training to end users and IT support staff on IT systems and applications •&nbsp;&nbsp; &nbsp;Document and update IT processes, configuration and inventories&nbsp; •&nbsp;&nbsp; &nbsp;Collaborate and contact with internal and external stakeholders and vendors&nbsp; &nbsp;<h2>What you need to stand out:</h2>What you need to stand out: •&nbsp;&nbsp; &nbsp;Degree in Computer Science, Information Technology or related field&nbsp; •&nbsp;&nbsp; &nbsp;3 years of experience on IT operations and workplace engineering&nbsp; •&nbsp;&nbsp; &nbsp;Good understanding of the IT service operation and delivery framework&nbsp; •&nbsp;&nbsp; &nbsp;Proficient knowledge in Windows operating systems, Active Directory, Office 365, MS Exchange and other IT technologies •&nbsp;&nbsp; &nbsp;Strong knowledge of IT security principles and practices, including antivirus, encryption, VPN, and identity managementKey skill/attributes •&nbsp;&nbsp; &nbsp;Attention to detail &amp; organizational perception&nbsp; •&nbsp;&nbsp; &nbsp;Analytical &amp; problem solving skills &nbsp;&nbsp; •&nbsp;&nbsp; &nbsp;Time management skills&nbsp; •&nbsp;&nbsp; &nbsp;Interpersonal skills &nbsp; •&nbsp;&nbsp; &nbsp;Collaboration &nbsp; &nbsp;

System Engineer

As a&nbsp;Technical Lead - Commercial IoT&nbsp;within Digital &amp; Technology Platforms Services (DTPS) you will architect, lead, and deliver scalable and secure IoT solutions tailored for commercial environments. In this role, you will oversee the design and integration of IoT systems that enhance operational efficiency, enable real-time analytics, and drive data-informed decision-making across various commercial domains.You will work closely with product managers, hardware engineers, data engineers, cloud architects, and external vendors to build robust solutions that span edge devices, connectivity, cloud platforms, and front-end applications.YOUR KEY RESPONSIBILITIES<ul><li>Lead full‑cycle delivery of IoT solutions across commercial equipment (coffee machines, vending, coolers, post‑mixes, etc.).</li><li>Architect scalable systems integrating edge devices, gateways, Azure cloud, and applications.</li><li>Define technical requirements, use cases, and roadmaps with product stakeholders.</li><li>Mentor engineering teams across firmware, backend, cloud, and mobile/web.</li><li>Guide hardware/software integration including sensors, controllers, and embedded devices.</li><li>Ensure data pipeline accuracy from telemetry to cloud storage and analytics.</li><li>Champion security, scalability, and interoperability across the IoT ecosystem.</li><li>Maintain technical documentation, perform code reviews, and ensure QA standards.</li><li>Coordinate with vendors and manufacturers on solution integrations.</li><li>Select and manage communication protocols such as MQTT, CoAP, and HTTPS.</li><li>Handle performance optimization, troubleshooting, and deployment support.</li><li>Ensure high‑quality vendor deliverables and smooth transition to support.</li><li>Identify dependencies across Commercial IoT initiatives.</li><li>Act as a senior developer for complex tasks and lead by example.</li><li>Collect vendor feedback to drive continuous improvement and delivery maturity.</li><li>Automate build and deployment processes to support CI/CD frameworks.</li><li>Collaborate with DevOps, Product Managers, and Architects to define specs, refine backlog items, and estimate effort.</li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>Bachelor’s or Master’s in Computer Science, Electronics, Electrical Engineering, or related field.</li><li>5+ years in software/firmware/database development, including 2+ years in technical leadership.</li><li>Hands-on experience with embedded systems, edge computing, data streaming, and storage.</li><li>Knowledge of IoT protocols (MQTT, CoAP, HTTPS).</li><li>Experience with cloud platforms and services.</li><li>Strong skills in data processing, SQL, and API integration.</li><li>Proficiency in languages like C/C++, .NET, Python, JavaScript, or Node.js.</li><li>Understanding of IoT, cloud, and data security best practices.</li><li>Experience with CI/CD, DevOps, and agile delivery.</li><li>Strong problem-solving, communication, and leadership capabilities.</li><li>Familiarity with AI/ML for IoT analytics or edge intelligence.</li><li>Awareness of compliance frameworks (GDPR, ISO 27001, energy standards).</li><li>Background in startup/scale-up or product-driven environments.</li></ul>

Tech Lead – Commercial IoT

The ServiceNow ITOM Engineer is responsible for designing, implementing, and optimizing IT Operations Management (ITOM) solutions within the ServiceNow platform, ensuring seamless integration with Azure cloud and on-premise infrastructure. This role focuses on improving service visibility, automation, and operational efficiency by leveraging Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management capabilities.The ITOM Engineer collaborates with stakeholders, platform architects, and IT operations teams to enhance Configuration Management Database (CMDB) accuracy, automate IT operations, and drive service reliability improvements. This position reports to the ServiceNow Technical Lead and plays a critical role in advancing ITOM capabilities to support enterprise IT and cloud strategies.YOUR KEY RESPONSIBILITIES:ITOM Solution Design &amp; Implementation• Configure and implement ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.• Design and maintain an accurate and high-quality CMDB, ensuring proper data integrity and relationship mapping.• Integrate Azure cloud services (e.g., Azure VMs, Storage, Networking) with ServiceNow ITOM for real-time visibility and automation.• Develop event correlation and monitoring solutions using ServiceNow Event Management, integrating with tools like Azure Monitor, Dynatrace, and other observability platforms.• Implement Orchestration workflows to automate IT operations tasks, reducing manual efforts and improving operational efficiency.Technical Expertise &amp; Troubleshooting• Analyze business and IT requirements, translating them into scalable ITOM solutions.• Troubleshoot and resolve issues related to ITOM configurations, integrations, and CMDB.• Ensure adherence to ServiceNow best practices, security standards, and compliance requirements.• Optimize Service Mapping and Discovery schedules for performance and accuracy.Collaboration &amp; Stakeholder Engagement• Work closely with infrastructure, cloud, and application teams to ensure seamless integration between ServiceNow ITOM and Azure cloud.• Provide technical guidance and expertise to support teams using ServiceNow ITOM solutions.• Assist service owners and ITSM teams in leveraging ITOM insights for improved incident, problem, and change management.Continuous Improvement &amp; Innovation• Stay updated with ServiceNow releases, Azure cloud advancements, and ITOM best practices to continuously enhance the platform.• Identify and implement automation opportunities to improve service reliability and reduce manual intervention.• Contribute to ServiceNow platform governance, ensuring ITOM aligns with enterprise architecture and business objectives.Documentation &amp; Knowledge Sharing• Maintain technical documentation, including CMDB models, ITOM configurations, workflows, and integration details.• Conduct training sessions and knowledge sharing to enhance ITOM awareness across IT teams.• Support audits and compliance activities, ensuring proper documentation of ITOM processes.ARE THESE YOUR SECRET INGREDIENTS?• University Degree in computer science or equivalent.• 3-5 years of experience in ServiceNow ITOM implementation and configuration.• Hands-on experience with ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.• Strong understanding of Azure cloud services and their integration with ServiceNow ITOM.• Proficiency in networking concepts, including IP addressing, DNS, firewalls, and load balancers.• Experience with Windows and Linux system administration.• Knowledge of SQL and database technologies for data processing within ServiceNow.• Proficiency in scripting languages such as JavaScript, PowerShell, Python, or Bash for automation.• Fluent English communication skills (verbal and written), with the ability to interact with stakeholders.• Certified System Administrator (CSA) and ITOM Implementation Specialist certifications.• Experience working in enterprise environments, with exposure to multi-cloud architectures.• Understanding of CMDB data models, relationship mapping, and best practices.• Experience integrating ServiceNow with Azure Monitor, Dynatrace, or other observability tools.• Familiarity with ITIL processes, particularly Incident, Problem, and Change Management.• Exposure to automation frameworks for cloud and IT operations.

ServiceNow ITOM Engineer

As an Application Administrator, you will be a key member of the Operations Directorate, responsible for the effective administration, monitoring, and operational support of applications supporting the Payments System. The role combines technical expertise, operational awareness, and collaboration with internal and external stakeholders to ensure high availability, reliability, and seamless production operation of critical payment services.&nbsp;Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Configure and administer Payments System applications, including manual parameterization when required·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor application services to ensure continuous and correct system operation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support and monitor testing activities related to system changes and upgrades·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify, report, and follow up on application incidents and operational issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support production operations in collaboration with third parties (e.g. EBA/STEP2, Bank of Greece)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to technical proposals based on system and customer requirements&nbsp;Position Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in Computer Science or another relevant IT field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3–5 years of relevant professional experience in application or systems administration·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very good knowledge of IT systems and operational processes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very good command of the English language&nbsp;Required Knowledge, Skills, and Abilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong problem‑solving and incident management skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical expertise and analytical thinking·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective communication and collaboration skills&nbsp;Will Be Considered a Plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in payment systems, financial infrastructure, or regulated IT environments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience supporting high‑availability or mission‑critical systems&nbsp;Why Would You Enjoy Working with Us?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; As a member of our team:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will be part of a mission‑critical fintech organization at the core of the Greek payments ecosystem·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will work in an environment that values meritocracy, transparency, and accountability·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will gain exposure to national and European payment infrastructures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will have opportunities for continuous learning and professional development&nbsp;What We Offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private health &amp; life insurance plan for you and your family·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Children allowances·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Meal benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hybrid working model·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Training &amp; development opportunities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A stable, positive, and inclusive work environment

Application Administrator

Responsibilities:<ul><li>Organizes and coordinates the purchasing of supplies required by the Technical and Marine, Safety &amp; Quality Department, in an efficient and effective manner and based on the required specifications.</li><li>Obtains quotations from the “approved” suppliers, prepares comparison tables and submits to the Supplies Manager and the Procurement Director.</li><li>Maintains and expands the “Approved Vendors” list.</li><li>Negotiates prices, if required, and prepares the relevant evaluation forms.</li><li>Places orders in accordance with the approvals obtained and ensures that each purchase order is recorded to the electronic purchasing system and that the supply cycle operates effectively.</li><li>Cooperates with the Forwarding department for the delivery of the supplies onboard the vessel and instructs suppliers, Master and Agents accordingly.</li><li>Verifies completion of delivery and collects all supporting documentation.</li><li>Checks the relevant invoices and attaches the vessels’ confirmation of receipt for relevant supplies in order to proceed with the payment process.</li><li>Follows up until the vessel confirms that the supplies have been delivered onboard.</li><li>Creates and maintains systems, subsystems, items and the database for supplies in Navision application electronic system.</li></ul>Qualifications / Experience:<ul><li>Bachelor degree in any discipline, preferably in Shipping.</li><li>Minimum 3 years of experience in a similar position.</li><li>Fluency in English.</li><li>MS Office literacy.</li><li>Knowledge of Navision will be an asset.</li><li>Excellent communication and negotiation skills.</li></ul>

Supplies Operator

Στο πλαίσιο της ανάγκης κάλυψης επιχειρησιακών αναγκών, επιθυμούμε να εντάξουμε στην ομάδα μας&nbsp;Τεχνικό Βάρδιαςστην ειδικότητα ΗλεκτρολόγουΤhe Mall Athens&nbsp;O/Η νέος/α συνάδελφος θα είναι υπεύθυνος/η για τα παρακάτω:<ul><li>Εποπτεία του συνόλου των κτηριακών υποδομών και εγκαταστάσεων του συγκροτήματος και διενέργεια τακτικών ελέγχων.</li><li>Παρακολούθηση της εύρυθμης λειτουργίας του ηλεκτρομηχανολογικού εξοπλισμού των εγκαταστάσεων (πλήρεις ηλεκτρολογικές εγκαταστάσεις ισχυρών και ασθενών ρευμάτων, συστήματα ψύξης- θέρμανσης, πυρασφάλειας-πυρόσβεσης, υδραυλικά συστήματα και αποχέτευσης, ανυψωτικά μηχανήματα κλπ.).</li><li>Παρακολούθηση της προληπτικής συντήρησης των παραπάνω εγκαταστάσεων.</li><li>Παρακολούθηση και χειρισμός των συστημάτων κτηριακής διαχείρισης του συγκροτήματος (Building&nbsp;Management&nbsp;Systems).</li><li>Συνεργασία με εξωτερικούς συνεργάτες για εργασίες συντήρησης και τεχνικών έργων.</li><li>Συνεργασία µε τις εταιρείες Ασφάλειας και Καθαριότητας του συγκροτήματος, ώστε αυτές να επιτυγχάνουν το μέγιστο αποτέλεσμα</li><li>Διάγνωση και αποκατάσταση βλαβών του ηλεκτρομηχανολογικού εξοπλισμού και του συνόλου των κτηριακών υποδομών.&nbsp;</li><li>Έλεγχος των εγκαταστάσεων πυροπροστασίας (ενεργητικής και παθητικής) και συμμετοχή στις ομάδες πυροπροστασίας και εκτάκτων αναγκών.</li><li>Συντονισμός ενεργειών για την διαχείριση περιστατικών, με στόχο την απρόσκοπτη λειτουργία του Κέντρου, των καταστημάτων του και των χώρων στάθμευσης.</li><li>Παροχή βασικής τεχνικής υποστήριξης στα καταστήματα του Εμπορικού Κέντρου.</li></ul>&nbsp;Οι κατάλληλοι υποψήφιοι θα πρέπει να πληρούν τα παρακάτω κριτήρια:&nbsp;Απαιτούμενες Δεξιότητες, Γνώσεις και Εμπειρία:<ul><li>Πτυχίο από ΤΕΕ, ΙΕΚ ή ΤΕΙ στην ειδικότητα του ηλεκτρολόγου.</li><li>Προϋπηρεσία τουλάχιστον τριών (3) ετών σε επιχειρήσεις όπως: πολυτελείς ξενοδοχειακές μονάδες, μεγάλα κτίρια, σύγχρονους χώρους συνάθροισης κοινού (κινηματογράφους, θέατρα κλπ.).</li><li>Άδεια Άσκησης Επαγγέλματος, απαραίτητη.</li><li>Η γνώση της Αγγλικής Γλώσσας θα αξιολογηθεί ως επιπλέον προσόν.</li><li>Στρατιωτικές υποχρεώσεις απαραιτήτως εκπληρωμένες για τους άνδρες υποψήφιους.</li></ul>&nbsp;Σε προσωπικό επίπεδο, οι ιδανικοί υποψήφιοι θα πρέπει να διαθέτουν:<ul><li>Άριστες επικοινωνιακές δεξιότητες και πελατοκεντρική συμπεριφορά.</li><li>Ομαδικό πνεύμα.</li><li>Δυνατότητα εργασίας υπό συνθήκες πίεσης κι ευελιξία ως προς το ωράριο εργασίας.</li></ul>Θα θέλαμε να επισημάνουμε ότι η θέση εργασίας περιλαμβάνει βάρδιες και εργασία τα Σαββατοκύριακα.&nbsp;Η Εταιρία μας προσφέρει:Το όραμά μας είναι να υλοποιήσουμε το μεγαλύτερο αστικό πρόγραμμα ανάπτυξης στην Ευρώπη. Συνεπώς, θέλουμε να προσελκύσουμε τους πιο ταλαντούχους ανθρώπους στον κλάδο μας και να προσφέρουμε όλα τα απαραίτητα μέσα και διαδικασίες για να τους υποστηρίξουμε, όχι μόνο για να ανταπεξέλθουν στα καθήκοντά τους, αλλά και να ξεπεράσουν τις προσδοκίες!Έτσι, παρέχουμε:<ul><li>Ένα συνεχόμενα εξελισσόμενο εργασιακό περιβάλλον</li><li>Ένα ανταγωνιστικό πακέτο αποδοχών, σύμφωνα με την επαγγελματική εμπειρία, σε συνδυασμό με πρόσθετες παροχές</li><li>Μια εξαιρετική ευκαιρία για εργασία και ανάπτυξη σε μια από τα πιο δυναμικές εταιρίες στην Ελλάδα!</li></ul>

Technician (1609)

The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

Mobility Operations & Replacement Services Agent

We are seeking for a SAP Solutions Architect to join our dynamic team. The SAP Solution Architect is accountable for defining, governing, and delivering end-to-end SAP solution architectures that align business strategy with technology capabilities. The role bridges business, functional, and technical domains to design scalable, secure, and future-proof SAP S/4HANA solutions. The Solution Architect ensures architectural consistency, clean-core compliance, integration integrity, and long-term sustainability across complex SAP landscapes.YOUR KEY RESPONSIBILITIES:• Define, configure and own end-to-end SAP S4/HANA Warehouse Management solution architecture across business processes, applications, data, and integrations, ensuring alignment with enterprise architecture standards.• Translate warehouse business strategy and requirements into high-level and detailed solution designs, including process flows, system landscapes, and integration patterns.• Lead architecture governance for solutions, ensuring adherence to SAP best practices, Clean Core principles, security standards, and compliance requirements.• Collaborate closely with business stakeholders, functional leads, technical teams, and vendors (3rd party add-ons/integrated components) to align architectural decisions and resolve cross-stream dependencies.• Design, configure and oversee solution and integration architecture between SAP S4/HANA Warehouse Management module, and third-party systems, ensuring reliability and performance.• Provide hands-on configuration and guidance during design, build, testing, and deployment phases, reviewing business, functional and technical specifications for alignment with the target architecture.• Evaluate solution alternatives, assess risks and impacts, and recommend optimal approaches based on cost, scalability, performance, and maintainability.• Support data architecture and migration strategies, ensuring data integrity, consistency, and governance across systems.• Drive architecture decisions for SAP Warehouse Management transformations, rollouts, or migrations when needed aligning with business requirements.• Act as a trusted advisor to project leadership, supporting roadmap definition, release planning, and future enhancement strategies.• Mentor and guide solution designers and functional consultants, promoting architectural thinking and best practices across teams.ARE THESE YOUR SECRET INGREDIENTS?• 7+ years of SAP experience, with strong exposure to SAP S/4HANA solution architecture and deep focus on Warehouse Management.• Proven experience designing and governing end-to-end SAP Warehouse Management architecture for large or complex transformation programs.• Extensive experience with SAP integration patterns (SAP BTP Integration Suite, API...) and third-party add-ons/integrations.• Solid background in Warehouse Management and cross-module integration.• Strong analytical and communication skills, with the ability to explain complex architecture concepts to both technical and non-technical stakeholders.• Proven ability to produce architecture documents, solution diagrams, and design decision records.• University degree in a relevant area or equivalent work experience.• English language proficiency.• Experience in FMCG or Consumer Products environments and familiarity with large-scale global rollouts is a strong advantage.

SAP Solution Architect - Warehouse Management

We are seeking for a SAP Solutions Architect to join our dynamic team. The SAP Solution Architect is accountable for defining, governing, and delivering end-to-end SAP solution architectures that align business strategy with technology capabilities. The role bridges business, functional, and technical domains to design scalable, secure, and future-proof SAP S/4HANA solutions. The Solution Architect ensures architectural consistency, clean-core compliance, integration integrity, and long-term sustainability across complex SAP landscapes.YOUR KEY RESPONSIBILITIES:• Define, configure and own end-to-end SAP S4/HANA Transportation Management solution architecture across business processes, applications, data, and integrations, ensuring alignment with enterprise architecture standards.• Translate TM business strategy and requirements into high-level and detailed solution designs, including process flows, system landscapes, and integration patterns.• Lead architecture governance for solutions, ensuring adherence to SAP best practices, Clean Core principles, security standards, and compliance requirements.• Collaborate closely with business stakeholders, functional leads, technical teams, and vendors (3rd party add-ons/integrated components) to align architectural decisions and resolve cross-stream dependencies.• Design, configure and oversee solution and integration architecture between SAP S4/HANA Transportation Management module, and third-party systems, ensuring reliability and performance.• Provide hands-on configuration and guidance during design, build, testing, and deployment phases, reviewing business, functional and technical specifications for alignment with the target architecture.• Evaluate solution alternatives, assess risks and impacts, and recommend optimal approaches based on cost, scalability, performance, and maintainability.• Support data architecture and migration strategies, ensuring data integrity, consistency, and governance across systems.• Drive architecture decisions for SAP Transportation Management transformations, rollouts, or migrations when needed aligning with business requirements.• Act as a trusted advisor to project leadership, supporting roadmap definition, release planning, and future enhancement strategies.• Mentor and guide solution designers and functional consultants, promoting architectural thinking and best practices across teams.ARE THESE YOUR SECRET INGREDIENTS?• 7+ years of SAP experience, with strong exposure to SAP S/4HANA solution architecture and deep focus on Transportation Management.• Proven experience designing and governing end-to-end SAP Transportation Management architecture for large or complex transformation programs.• Extensive experience with SAP integration patterns (SAP BTP Integration Suite, API...) and third-party add-ons/integrations.• Solid background in Transportation Management and cross-module integration.• Strong analytical and communication skills, with the ability to explain complex architecture concepts to both technical and non-technical stakeholders.• Proven ability to produce architecture documents, solution diagrams, and design decision records.• University degree in a relevant area or equivalent work experience.• English language proficiency.• Experience in FMCG or Consumer Products environments and familiarity with large-scale global rollouts is a strong advantage.

SAP Solution Architect - Transportation Management

We are seeking for a SAP Solutions Architect to join our dynamic team. The SAP Solution Architect is accountable for defining, governing, and delivering end-to-end SAP solution architectures that align business strategy with technology capabilities. The role bridges business, functional, and technical domains to design scalable, secure, and future-proof SAP S/4HANA solutions. The Solution Architect ensures architectural consistency, clean-core compliance, integration, integrity, and long-term sustainability across complex SAP landscapes.YOUR KEY RESPONSIBILITIES:• Define, configure and own end-to-end SAP S4/HANA Route Settlement, Billing and Invoicing solution architecture across business processes, applications, data, and integrations, ensuring alignment with enterprise architecture standards.• Translate Route Settlement, Billing and Invoicing business strategy and requirements into high-level and detailed solution designs, including process flows, system landscapes, and integration patterns.• Lead architecture governance for solutions, ensuring adherence to SAP best practices, Clean Core principles, security standards, and compliance requirements.• Collaborate closely with business stakeholders, functional leads, technical teams, and vendors (3rd party add-ons/integrated components) to align architectural decisions and resolve cross-stream dependencies.• Design, configure and oversee solution and integration architecture between SAP S4/HANA Route Settlement, Billing and Invoicing module, and third-party systems, ensuring reliability and performance.• Provide hands-on configuration and guidance during design, build, testing, and deployment phases, reviewing business, functional and technical specifications for alignment with the target architecture.• Evaluate solution alternatives, assess risks and impacts, and recommend optimal approaches based on cost, scalability, performance, and maintainability.• Support data architecture and migration strategies, ensuring data integrity, consistency, and governance across systems.• Drive architecture decisions for SAP Route Settlement, Billing and Invoicing transformations, rollouts, or migrations when needed aligning with business requirements.• Act as a trusted advisor to project leadership, supporting roadmap definition, release planning, and future enhancement strategies.• Mentor and guide solution designers and functional consultants, promoting architectural thinking and best practices across teams.ARE THESE YOUR SECRET INGREDIENTS?• 7+ years of SAP experience, with strong exposure to SAP S/4HANA solution architecture and deep focus on Route Settlement, Billing and Invoicing.• Proven experience designing and governing end-to-end SAP Route Settlement, Billing and Invoicing architecture for large or complex transformation programs.• Extensive experience with SAP integration patterns (SAP BTP Integration Suite, API...) and third-party add-ons/integrations.• Solid background in Route Settlement, Billing and Invoicing and cross-module integration.• Strong analytical and communication skills, with the ability to explain complex architecture concepts to both technical and non-technical stakeholders.• Proven ability to produce architecture documents, solution diagrams, and design decision records.• University degree in a relevant area or equivalent work experience.• English language proficiency.• Experience in FMCG or Consumer Products environments and familiarity with large-scale global rollouts is a strong advantage.

SAP Solution Architect - Route Settlement, Billing and Invoicing

The RMT Coordinator is an essential member as he/she will be responsible for handling client's requests for service in an efficient manner while providing excellent customer service and minimizing operating costs. Take inbound calls from drivers, answer inquiries regarding the requests for scheduled and non-scheduled technical repairs, maintenance and tyre replacement, handle complaints and resolve problems. Responsibilities: • Handle drivers’ requests for car maintenance, tires or replacement by promptly providing approvals in accordance with the manufacturer’s guidelines. • Closely monitor costs related to repair, maintenance and tires replacement to achieve maximum savings. • Secure agreed prices with the vendor to ensure the client is aware of the repair total. • Negotiation for warranty recovery in cases where a vehicle is out of the normal factory warranty date or miles. • Handle and resolve drivers’ complaints. • Log all interactions with drivers in the relevant CRM tool and ensure that all tasks are completed. • Identify and escalate situations requiring attention. • Communicate with colleagues and external partners to control direct / indirect costs.• Drive continuous improvement and engage in action planning to improve operational effectiveness.Qualifications and skills:• University degree will be considered as an asset• At least 4-5 years of experience in automotive markets• Very good command of English language, both verbal and written• Organizational skills• Be able to work in teams• Customer oriented

RMT Coordinator

We are looking for a skilled and motivated .NET Developer to join our team and contribute to the enhancement and modernization of our internal applications. As a core member of our development team, you’ll work on impactful software solutions that support our sales and customer management functions in the beverage industry.YOUR KEY RESPONSIBILITIES:Development and Code Enhancement:• Participate in designing, developing, testing, and deploying software features and components.• Enhance existing .NET applications to improve usability, maintainability, and performance.• Collaborate with business analysts and team leads to understand requirements and implement robust technical solutions.Application Modernization:• Contribute to the implementation of CI/CD pipelines for efficient build and deployment cycles.• Embrace test-driven development (TDD) practices to boost code reliability.• Use tools such as SonarCloud and Aquasec to support quality and security standards.Technical Proficiency:• Proficient in .NET Framework, C#, ASP.NET, and RESTful APIs.• Experience with web technologies such as ASP.NET Core, Blazor, Angular, or React.• Solid understanding of OOP principles, software design patterns, and coding best practices.• Exposure to cloud environments (preferably Azure) and container tools like Docker or Kubernetes.Team Collaboration:• Work closely with fellow developers, UX designers, product owners, and analysts.• Participate in code reviews, collaborative debugging, and shared libraries integration.• Communicate technical ideas clearly to both technical and non-technical stakeholders.Problem-Solving and Innovation:• Contribute to solving technical challenges with a proactive mindset.• Stay current with the evolving .NET ecosystem and industry tools.• Suggest enhancements that improve system scalability and maintainability.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, or a related field.• 2–4 years of hands-on experience with .NET and Visual Studio.• 2–4 years of hands-on experience with React.• Understanding of REST APIs, clean code practices, and documentation standards.• Strong analytical and problem-solving abilities.• Experience with Git, Azure DevOps, or similar version control and CI/CD tools.• Awareness of cloud-native development principles.• Knowledge of basic security standards and code vulnerability scanning tools.• Fluency in English (written and verbal)

.NET Developer - Full Stack

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the&nbsp;Motor Oil Group&nbsp;and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects.At&nbsp;Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire a&nbsp;SCADA &amp; IT Specialist who will be responsible for ensuring the optimal performance and compliance of SCADA systems across various renewable energy installations while collaborating with different departments to gather requirements. This position also involves cybersecurity compliance monitoring, ensuring system connectivity, troubleshooting issues, and managing documentation related to network installations.<h2>During your day you will:</h2><ul><li>Collect and analyze the needs of various departments to accurately specify the SCADA system's capabilities.</li><li>Continuously monitor the connectivity and operational performance of SCADA systems across different renewable energy installations</li><li>Specify and manage Internet Service Provider (ISP) services to ensure stable and reliable data transmission for SCADA systems.</li><li>Provide guidance and support to site technicians and operational teams for the troubleshooting and resolution of SCADA-related issues.</li><li>Develop and maintain comprehensive documentation for all SCADA system installations, network architectures, and configuration settings.</li><li>Ensure seamless integration of SCADA systems with industrial equipment, such as PLCs (Programmable Logic Controllers), and industrial communication protocols, including Modbus, IEC-104, DNP3, and OPC UA.</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in information technology, Electrical Engineering, or a related field.</li><li>Master Degree in related fields will be considered an asset</li><li>Minimum of 5 years of experience in SCADA system management and IT infrastructure within the renewable energy sector.</li><li>In-depth knowledge of SCADA systems</li><li>Strong understanding of cybersecurity principles, especially in relation to industrial control systems (ICS).</li><li>Experience with ISP service specifications, network connectivity, and troubleshooting in a renewable energy context.</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Strong problem-solving skills and the ability to manage multiple tasks simultaneously.</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

SCADA & IT Specialist

Responsibilities:<ul><li>Analyzes complex datasets to generate insights for decision-making, strategic planning, and scenario analysis, using SQL and supporting AI data preparation and integration.</li><li>Ensures data accuracy, consistency, and governance by developing quality checks and improving data processes.</li><li>Collaborates on reporting frameworks and dashboards, while maintaining and enhancing reports (e.g., Targit) and coordinating with external providers.</li><li>Supports ERP users and systems to ensure smooth day-to-day business operations.</li></ul>Qualifications / Experience:<ul><li>Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics, Information Systems or any relevant field.</li><li>A Master’s degree in any of the above fields will be considered an asset.</li><li>Minimum 2 years of previous work experience in a similar position.</li><li>Previous work experience in IMOS and/or Navision will be considered an asset.</li><li>Fluency in English.</li><li>Excellent knowledge of MS Office and SQL.</li></ul>

Data Scientist

The International Key Accounts Coordinator plays a central role within the Commercial Department, ensuring the seamless execution of all operational processes related to International Key Account Management. The position supports the International Key Accounts team by managing client requests, maintaining high-quality service standards, and contributing to the overall strength of the commercial relationship in a 360° approach.The role works closely with International Key Account Executives and the Head of International Key Accounts to deliver exceptional client experience and ensure operational excellence. &nbsp;Key Responsibilities:<ul><li>Client Support &amp; Relationship Management<ul><li>Respond promptly and professionally to all incoming calls and email requests.</li><li>Support holistically the International Key Accounts Executive</li><li>Manage and follow up on client requests end-to-end, ensuring timely and accurate resolution.</li><li>Build and maintain strong, professional relationships with key client contacts.</li><li>Handle and resolve client complaints efficiently while ensuring a positive customer experience.</li><li>Promote, support, and train clients via our corporate digital tools.</li><li>Coordinate with internal departments to ensure the smooth handling of client needs and issues.</li><li>Assist with the preparation and coordination of client meetings and events.</li><li>Log all client interactions in the CRM system, ensuring data accuracy and completeness.</li><li>Identify areas requiring escalation and ensure critical matters are addressed appropriately.</li></ul></li></ul><ul><li>Operational Excellence<ul><li>Prepare and send client proposals/RFPs within agreed timelines.</li><li>Ensure accurate and timely order entry in our internal systems.</li><li>Support the preparation and submission of annual client credit lines.</li><li>Maintain up-to-date sales and customer data in all relevant information systems.</li><li>File and organize all client-related documentation in line with company standards.</li><li>Adhere to company policies, communication guidelines, and brand standards.</li></ul></li></ul><ul><li>Monitoring &amp; Reporting<ul><li>Meet all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li><li>Support the generation and delivery of reports to clients with accuracy and within deadline.</li></ul></li></ul>Qualifications &amp; Skills:<ul><li>Previous experience in customer support, preferably in a B2B environment.</li><li>Strong customer service and communication skills across phone and email channels.</li><li>Fast and accurate typing skills.</li><li>Strong numerical ability and basic financial literacy.</li><li>Proficiency with CRM tools and related business applications.</li><li>Familiarity with administrative and support processes.</li><li>Strong IT literacy across MS Office and digital platforms.</li><li>High emotional intelligence (EQ).</li><li>Good command of written and spoken English.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal skills with the ability to build trust and maintain long-term client relationships.</li><li>Strong active listening abilities.</li><li>Solid organizational skills, including data management and document handling.</li><li>Ability to negotiate and influence when needed.</li><li>Empathy and the ability to understand different perspectives.</li><li>Capability to remain calm and effective under pressure or in stressful situations.</li></ul>

International Key Accounts Coordinator JR_10038628

Vestas Service Department is responsible for Sales, Service and Maintenance of the Wind Turbines. It is a busy area where a lot of exciting challenges happen. Inside the Operation Area, the Planning Team is responsible for setting and managing planning activities connected to Wind Turbine life cycles.&nbsp;Responsibilities<ul><li>Create a comprehensive weekly package of prepared work orders for each service team</li><li>Service schedule is aligned with the obligations in service contracts</li><li>Timely communication with crews and customers</li><li>Key performance index and process performance indicator related to planning &amp; scheduling are balanced and under control</li></ul>&nbsp;Qualifications<ul><li>More than 2 years of experience in the wind industry experience</li><li>Professional experience in a technical service environment with a focus on planning &amp; scheduling</li><li>Professional IT skills and experience with information processing in databases and planning tools</li><li>Experience in coordinating smaller development/improvement projects</li><li>Advanced English, both written and spoken</li></ul>&nbsp;Competencies<ul><li>Planning and organizational skills</li><li>A systematic and analytical approach with attention to detail</li><li>Able to handle unexpected changes with a focus on problem-solving</li><li>Capacity to respond effectively to shifting priorities and manage a range of work demands</li><li>Demonstrated skill in analyzing numerical data and recognizing trends</li><li>Clear and concise oral and written communication skills</li><li>Self-organization/good time management and the ability to handle work challenges professionally</li></ul>&nbsp;What We OfferYou will be part of a regional team and be responsible for Service Dispatching in your own area. You will also play an important part in securing and delivering products and services to meet our customers' expectations. In order to be effective, we need skilled dispatchers who can handle changing situations with a methodical approach.

Dispatcher

As a D365 Customer Engagement (CE) Product Configuration Lead (PCL) you will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCL will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCL will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions.YOUR NEW KEY RESPONSIBILITIES:<ul><li>Consulting &amp; Requirement Gathering:<ul><li>Collaborate with the product team &amp; business partners to understand the business processes and requirements.</li><li>Provide guidance on best practices for implementing D365 CE solutions.</li><li>Works in close collaboration with DevOps Team, i.e. Product Managers and Solution Architects on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.</li></ul></li><li>System Implementation:<ul><li>Lead the configuration activities within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).</li><li>Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements</li><li>Support of Developers in D365 development team to deliver the agreed scope of work</li><li>Assure usage of Azure DevOps CD/CI Pipelines (ALM, YAML)</li><li>Integrate D365 CE with third-party applications and legacy systems,&nbsp;where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery</li><li>Troubleshoot and resolve complex technical issues that the development team encounters</li><li>Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.</li><li>Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki</li></ul></li><li>Support &amp; Continuous Improvement:<ul><li>Provide post-implementation support, troubleshooting, and user guidance.</li><li>Suggest enhancements to improve solutions and optimize performance.</li><li>Works very closely with Solution and Platform Architects on Performance Improvements opportunities and new functionalities architecture.</li><li>Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem</li></ul></li><li>Collaboration:<ul><li>Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.</li><li>Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.</li><li>Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle</li><li>Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.</li></ul></li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li><li>3-5 years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects</li><li>Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps</li><li>Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.</li><li>Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.</li><li>Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.</li><li>Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).</li><li>Кnowledge of programming languages such as C#, JavaScript or .NET.</li><li>Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.</li><li>Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.</li><li>Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.</li><li>Excellent problem-solving, analytical, and troubleshooting skills.</li><li>Excellent communication skills and the ability to collaborate effectively in a team environment.</li><li>FMCG Commercial business process awareness will be considered as an advantage</li></ul>

D365 Product Configuration Lead

You have the opportunity to join Coca-Cola HBC's transformative trade marketing journey, where we are launching a cutting-edge promotion management platform designed to revolutionize trade spending, market investments, and overall market impact.A Product Functional Expert for Trade Promotions Management product within Digital &amp; Technology Platforms Services (DTPS) acts as the key player in analyzing the business requirement, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver a digital product that meets business expectations. They ensure long-term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards.YOUR NEW KEY RESPONSIBILITIES:<ul><li>Contribute to the product lifecycle together with the product manager from conception to retirement (Business, information, data, systems, financials, delivery &amp; maintenance). Help product manager in driving backlog prioritization and sprint objective definition</li><li>Collaborate with business and analyses requirements. Turn them into functional/technical specifications, including effort estimation.</li><li>Configuration and customization of the Product, achieved, in line with agreed architecture and, where needed, in collaboration with developers. Consistency of master data, transactional data ensured across systems in line with reporting needs</li><li>Integration across Products and between technology components conforms to best architecture practices and serves the business process needs</li><li>UI/UX solution aspects aligned with an expert/vendor, with product owner and Business stakeholders as well as Countries; A/B testing when appropriate</li><li>All product quality gates passed with demonstrated end-to-end quality engineering mindset; timely corrective actions carried out where applicable.</li><li>Regular and reliable releases to production achieved along best practices of DevSecOps, and with no business disruption.</li><li>Act as a role model, strive towards adding value and inspire all stakeholders to deliver beyond set objectives (agility &amp; speed).</li><li>Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goals. </li><li>Create a great working environment through a positive mind-set and can-do attitude in the project team </li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>University Degree in a relevant area</li><li>3+ years’ experience with SAP S4, SAP OPPS, Promo Management Tools like SAP TPM and Xtel, D365 CRM</li><li>Hands-on design, configuration, testing and go-live experience with SAP S4, SAP OPPS, Promo Management Tools like SAP TPM and Xtel following company security standards.</li><li>Technical understanding of how various components are working together (e.g. API connectivity, middleware, etc.); understanding of cloud applications.</li><li>Awareness of various project management practices (waterfall, agile, hybrid) with working experience with Scaled Agile or similar frameworks being an advantage</li><li>FMCG Commercial business process awareness will be considered as an advantage</li><li>Proven ability to work in a multi-cultural environment.</li><li>Strong communication and influencing skills and English proficiency</li></ul>

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