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Deree – The American College of Greece is seeking a qualified candidate for the position of Enrollment Data Specialist. The successful candidate will support the efficient and accurate processing of student applications and admissions data, while contributing to the smooth back-office operation of the Greek and International Admissions Offices.Job Responsibilities:<ul><li>Perform accurate and timely data entry and management of applications in Salesforce and Jenzabar, ensuring completeness and consistency of records</li><li>Review application data for errors or missing information and follow up internally when needed</li><li>Support the processing of admissions decisions, including the preparation and issuance of acceptance letters</li><li>Execute campaign activities in Salesforce, including updating lists, sending communications, and tracking responses</li><li>Run and extract standard reports to support Admissions and management needs</li><li>Maintain organized and up-to-date digital records of applicants and supporting documents</li><li>Provide administrative and operational support to both Greek and International Admissions Offices</li><li>Collaborate with the Admissions team to ensure smooth workflow and consistency of information</li><li>Create and manage events in the system (e.g. information sessions, open days), including setup, registration tracking, and maintenance of accurate participant data</li><li>Support Admissions events and related activities through administrative assistance and coordination tasks</li><li>Assist in handling internal requests related to application status and data verification</li><li>Ensure compliance with data accuracy standards and institutional procedures</li><li>Support general office functions when needed</li><li>Execute additional back-office tasks as assigned by the supervisor</li></ul>Required Qualifications:<ul><li>Bachelor’s degree, preferably in Information Technology, Computer Science, Business Administration, or a related field</li><li>Previous experience in data entry, admissions support, or administrative operations will be considered an asset</li><li>Experience with Salesforce, Jenzabar, or similar CRM/SIS platforms is considered a strong advantage</li><li>Very good command of the English language, both written and spoken</li><li>Proficiency in MS Office applications, especially Excel</li></ul>Required Skills:<ul><li>High level of accuracy and attention to detail</li><li>Strong organizational and time management skills</li><li>Ability to manage repetitive tasks with consistency and focus</li><li>Strong problem-solving ability, particularly in identifying data inconsistencies</li><li>Ability to work effectively under pressure during peak periods</li><li>Team-oriented mindset with a willingness to support colleagues</li><li>Clear written and verbal communication skills</li><li>Ability to follow processes and instructions carefully</li></ul>

Enrollment Data Specialist

We are seeking an experienced and highly skilled Electrical Engineer with a strong background in digital systems, specifically applied within the retail sector. The ideal candidate will possess expertise in designing, implementing, and maintaining digital and centralized control &amp; monitoring (CCM) systems in retail environments, with a particular focus on retail stores. This role requires a blend of technical proficiency, project management, and a keen understanding of the unique operational needs of retail outlets.&nbsp;What your day to day will include: <ul><li>Designing, developing, and implementing digital systems and solutions tailored for retail environments, ensuring seamless integration with existing store infrastructure.</li><li>Leading the installation, configuration, and maintenance of centralized control and monitoring (CCM) systems to optimize store operations, energy management, and security.</li><li>Collaborating with internal teams, vendors, and store managers to assess needs, troubleshoot issues, and provide technical support for deployed systems.</li><li>Conducting site surveys and technical evaluations to recommend upgrades or enhancements for digital systems within OPAP retail stores.</li><li>Ensuring all systems comply with relevant industry standards, safety regulations, and OPAP’s operational guidelines.</li><li>Preparing technical documentation, system diagrams, and user manuals for installed solutions.</li><li>Monitoring technological trends and proposing innovative solutions to enhance customer experience and store efficiency.</li><li>Managing the preparation of tenders and oversee procurement processes for digital and CCM system components, ensuring cost-effectiveness, quality, and timely delivery in alignment with project requirements.</li></ul>&nbsp;What you’ll bring: <ul><li>Bachelor’s or master’s degree in electrical engineering, Computer Engineering, or a related field.</li><li>Proven experience (5+ years) working with digital systems in retail or similar environments.</li><li>Strong knowledge of CCM systems, automation, and networked control solutions.</li><li>Familiarity with the operational aspects of OPAP retail stores is highly desirable.</li><li>Excellent problem-solving skills and the ability to work independently or as part of a multidisciplinary team.</li><li>Proficiency in relevant software tools for system design, simulation, and monitoring.</li><li>Effective communication skills for technical and non-technical stakeholders.</li><li>Ability to travel to various OPAP retail locations as required.</li><li>Experience with IoT devices and smart retail technologies.</li><li>Knowledge of energy management and security systems relevant to retail.</li><li>Project management certification or experience leading technical projects.</li><li>Understanding of Greek retail market and regulatory requirements (for OPAP stores in Greece).</li><li>Proficient user of the English language.</li><li>Strong skills in Microsoft Office applications.</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li></ul><ul><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Continuous learning with classroom/digital trainings by Allwyn Academy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Volunteering opportunities, including 2 extra days off to give back🌱</li><li>Well-Being activities&nbsp;💪</li><li>Monthly food allowance 🍴</li><li>Exclusive employee discounts across a range of partners 🛍️</li></ul>

Sr. Electrical & Automation Engineer (Fixed-Term / Subcontractor) (3819)

As an Administration Assistant, you will play a crucial role in supporting our Commerce &amp; Marketing department and ensuring smooth operations and coordination across departments. You will be immersed in a fast-paced, dynamic environment where every day presents new opportunities and challenges. If you thrive in an environment where making a positive impact on people's lives matters, we want to hear from you!What you will focus on<ul><li>Scheduling appointments and coordinating internal and external meetings.</li><li>Ensuring Office smooth operation, including maintenance &amp; supplies.</li><li>Supporting the organization of big events &amp; conferences</li><li>Travel arrangements and accommodations for business trips</li><li>Performing of additional administrative tasks and ad-hoc projects as assigned</li></ul>Who we are looking for<ul><li>Minimum of 3 years experience in a similar role</li><li>Excellent command of English Language, oral &amp; written</li><li>MS suite literate</li><li>BSc in Business administration or any related field is preferred</li></ul>The value you bring<ul><li>Organizational Mastery | Be on top of tasks, performing exceptional organizational and time management skills</li><li>Discretion | Handle sensitive and confidential information with responsibility and integrity</li><li>Authentic Communication | Deliver messages in a clear, compelling and concise manner to a variety of stakeholders&nbsp;</li><li>Stakeholder Engagement | Positively influence internal &amp; external stakeholders.&nbsp;&nbsp;</li><li>Togetherness | Value team’s ideas, uniqueness and safeguard belonging</li><li>Your authentic self!</li></ul>We care for you&nbsp;<ul><li>A buddy to support you during onboarding</li><li>Free lunch meals in our restaurant</li><li>Unlimited access to LinkedIn Learning programs</li><li>Health insurance</li><li>Available parking</li><li>Wellbeing Program</li></ul>

Office Administration Assistant (Fixed Term)

The American College of Greece is seeking a detail-oriented and service-driven Specialist to support the Financial Assistance &amp; Planning Office. The successful candidate will assist students and families throughout the financial assistance process, ensure accurate processing of aid applications, and contribute to the effective delivery of financial aid services across ACG divisions.Key Responsibilities:<ul><li>Process need-based financial assistance requests for ACG units (ALBA, DEREE, and PIERCE) in accordance with institutional policies and committee decisions.</li><li>Manage office correspondence and mass email communications, responding to inquiries and updating student financial records.</li><li>Administer Work Study Program applications and documentation, coordinating with campus offices.</li><li>Advise students and parents on financial assistance options, scholarship maintenance, and related processes.</li><li>Support scholarship award processes and assist with special projects and departmental initiatives.</li><li>Ensure smooth day-to-day office operations and support interdepartmental requests.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in Business Administration, Management Information Systems, Accounting &amp; Finance, or a related field.</li><li>3–5 years of relevant professional experience.</li><li>Excellent command of Greek and English (written and spoken).</li><li>Advanced knowledge of MS Excel and strong overall MS Office skills.</li><li>Strong communication, organizational, and multitasking abilities.</li></ul>Preferred Qualifications:<ul><li>Experience working in an academic institution.</li><li>Experience in financial assistance or student financial services.</li><li>Familiarity with ERP systems (preferably Navision) and student information systems (preferably Jenzabar).</li></ul>Required Skills:<ul><li>Strong interpersonal and customer-service orientation.</li><li>Attention to detail and commitment to accuracy.</li><li>Ability to prioritize and work effectively under pressure.</li><li>Team-oriented approach and ability to collaborate across departments.</li><li>Integrity, accountability, and respect for a diverse academic community.</li></ul>Other Requirements:<ul><li>Availability to work occasional weekends during peak periods.</li><li>Flexibility to adjust working hours during high-demand periods (late August–early September).</li></ul>

Specialist – Financial Assistance & Planning office (Maternity Cover)

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best, we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family. &nbsp;PURPOSE OF POSITION<ul><li>The Stateroom Steward/ess provides Guests with a professional, personalized housekeeping service at all times. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the Guest staterooms while providing our Guests with outstanding customer service.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Twice daily cleaning of 15 – 20 staterooms, which includes making beds, vacuuming &amp; dusting, cleaning of stateroom verandas, bathrooms, toilets, windows &amp; mirrors, replenishing linens, towels and room amenities.</li><li>Be familiar with all aspects of the stateroom and prepared to assist and guide the Assistant Stateroom Steward.</li><li>Ensure the general maintenance of staterooms and report all deficiencies for repair and maintenance using the Shipboard Reporting Systems; replace Stateroom glassware &amp; coffee machines.</li><li>Ensure the confidentiality &amp; security of all Guest staterooms and be competent in handling Guests complaints.</li><li>Make ice deliveries and provide a laundry pick-up &amp; delivery and shoeshine service for Guests.</li><li>Correctly handle cleaning products, materials and housekeeping equipment, separate &amp; remove garbage and place it in designated containers; clean garbage as often as needed, ensuring that separation procedures and all Public Health Standards are maintained.</li><li>Participate in luggage duty on embarkation &amp; disembarkation day.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Housekeeping Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Manage the stateroom minibars during each cruise, as required by the Executive Housekeeper.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>Must have a minimum of two years’ experience as a Stateroom Steward/ess or similar position.</li><li>Previous experience working in an operation with high standards of Guest services and cleanliness, such as premium brand ships, as well as previous cruise industry experience is required.</li><li>Must have experience cleaning at least 15 – 20 rooms twice daily.</li><li>Must be able to do extensive walking and stand on your feet for long periods of time; must be able to physically handle 50+ lbs.</li><li>Must have solid English communication skills to communicate effectively with native English-speaking guests.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be able to deal with confidential information with competence and discretion.</li><li>Must be able to work with various chemicals, hazardous materials, and cleaning tools</li><li>Must have a proven and comprehensive knowledge of all Public Health and Sanitary Policies compliance</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Follow Standard Operating Procedures &amp; STAR Service Standards.</li><li>Ensure appropriate clothing and appearance according to Viking’s Image &amp; Uniform Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during his/her employment.</li></ul>

OCEAN - Stateroom Steward/ess

ACS Athens, a student-centered international school embracing American educational philosophy, principles, and values, is seeking to recruit an Innovation Lab Technician. This role involves providing hands-on technical support for student projects across all school levels, guiding students in prototyping and problem-solving to bring their ideas to fruition.Key Responsibilities<ul><li>Provide Technical Guidance: Assist students engaged in innovation and entrepreneurship projects, offering support in prototyping, fabrication, and digital design, including 3D printing, laser cutting, and robotics.</li><li>Manage Innovation Lab Resources: Oversee the maintenance and organization of lab equipment, tools, and software, ensuring a safe and efficient workspace.</li><li>Support Coding and Electronics Projects: Guide students in coding, electronics, and engineering concepts pertinent to their projects.</li><li>Foster Student-Centered Learning: Encourage inquiry-based instruction and support students in developing their technical skills through hands-on experiences.</li><li>Collaborate Across Disciplines: Work with faculty members to integrate innovation lab activities into various subject areas, promoting interdisciplinary learning.</li><li>Stay Current with Emerging Technologies: Continuously update knowledge of makerspaces, digital fabrication tools, and prototyping technologies to enhance the lab's offerings.</li><li>Promote Innovation and Creativity: Cultivate an environment that encourages critical thinking, creativity, and problem-solving among students.</li><li>Additional Duties: Perform other responsibilities as assigned by the administration. </li></ul>Qualifications &amp; Requirements<ul><li>Educational Background: Bachelor's degree in engineering, computer science, industrial design, or a related technical field.</li><li>Technical Proficiency: Experience with makerspaces, digital fabrication tools, and prototyping technologies; proficiency in 3D modeling, coding (e.g., Python, Arduino), and robotics.</li><li>Mentorship Skills: Ability to mentor and guide students of varying ages in developing their technical skills.</li><li>Organizational Abilities: Strong organizational and communication skills, coupled with a collaborative mindset.</li><li>International Experience: Experience in an international or multicultural school setting is a plus.</li><li>Commitment to Student Development: Demonstrated dedication to fostering innovation, creativity, and problem-solving within an educational setting.</li><li>Child Safeguarding: Commitment to the safeguarding and protection of children. </li></ul>&nbsp;

Innovation Lab Technician

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team. ROLE RESPONSIBILITIES These responsibilities include but are not limited to the following: <ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. </li></ul><ul><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.) </li></ul><ul><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies. </li></ul><ul><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties. </li></ul><ul><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required. </li></ul><ul><li>Refund issuance (review, obtain approvals, and confirm). </li></ul><ul><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger. </li></ul><ul><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customerσ to support timely close-out of open disputes. </li></ul><ul><li>Effectively communicate to peers and management with regards to work tasks and deadlines. </li></ul><ul><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary. </li></ul><ul><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines. </li></ul><ul><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc. </li></ul><ul><li>Maintain receipt records, files and documentation in an organized manner. </li></ul><ul><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs. </li></ul><ul><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area. </li></ul><ul><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements. </li></ul>QUALIFICATIONS Education and Experience <ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred. </li></ul><ul><li>Fluent Greek, English, and Dutch language requirements to support effective engagement with Customers and colleagues/business partners as needed.</li></ul><ul><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li></ul><ul><li>Experience with financial shared services preferred. </li></ul><ul><li>Experience of working in cross-functional and multi-cultural team an advantage. </li></ul><ul><li>Ability to work in a high-performing team environment. </li></ul><ul><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals. </li></ul><ul><li>Demonstrated ability to work on own initiative. </li></ul><ul><li>Strong verbal and written communication skills. </li></ul><ul><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas </li></ul>Technical Skills Requirements <ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required </li></ul><ul><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt, S4 Hana, Power BI and ISC</li></ul>

Global O2C Collections Analyst & Dispute Mgt - Dutch Language (12 months fixed term)

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team. ROLE RESPONSIBILITIES These responsibilities include but are not limited to the following: <ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. </li></ul><ul><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.) </li></ul><ul><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies. </li></ul><ul><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties. </li></ul><ul><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required. </li></ul><ul><li>Refund issuance (review, obtain approvals, and confirm). </li></ul><ul><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger. </li></ul><ul><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customerσ to support timely close-out of open disputes. </li></ul><ul><li>Effectively communicate to peers and management with regards to work tasks and deadlines. </li></ul><ul><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary. </li></ul><ul><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines. </li></ul><ul><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc. </li></ul><ul><li>Maintain receipt records, files and documentation in an organized manner. </li></ul><ul><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs. </li></ul><ul><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area. </li></ul><ul><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements. </li></ul>QUALIFICATIONS Education and Experience <ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred. </li></ul><ul><li>Fluent English and Spanish language requirements to support effective engagement with Customers and colleagues/business partners as needed.</li></ul><ul><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li></ul><ul><li>Experience with financial shared services preferred. </li></ul><ul><li>Experience of working in cross-functional and multi-cultural team an advantage. </li></ul><ul><li>Ability to work in a high-performing team environment. </li></ul><ul><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals. </li></ul><ul><li>Demonstrated ability to work on own initiative. </li></ul><ul><li>Strong verbal and written communication skills. </li></ul><ul><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas </li></ul>Technical Skills Requirements <ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required </li></ul><ul><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt, S4 Hana, Power BI and ISC</li></ul>

Global O2C Collections Analyst & Dispute Mgt – Spanish language (12 months fixed term)

As an SOC Operator, you will monitor the Surveillance Operations Centre systems and records, identify, investigate and report security and non-compliant incidents and respond accordingly based on the regulatory compliance framework and on security protocol processes.&nbsp;Your day to day will include:<ul><li>Monitoring SOC systems to detect security and compliance incidents.</li><li>Reviewing CCTV footage and investigating complaints or alarms.</li><li>Preparing and submitting incident reports to relevant stakeholders.</li><li>Supporting the implementation and maintenance of security systems.</li><li>Managing databases related to security operations.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Hands-on experience in the security operations of large organizations (e.g. banking, telecoms, retail)</li><li>Bachelor's degree in any field</li><li>Excellent understanding of the surveillance and security protocol</li><li>Good knowledge of security monitoring systems and operations</li><li>Attention to detail and analytical thinking</li><li>Familiarity with the gaming legal &amp; regulatory framework will be considered an asset</li><li>Availability to work in shifts</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺 Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

SOC Operator (1 year, fixed-term contract) (3944)

PURPOSE OF POSITION<ul><li>The Chef de Cuisine (CDC) supervises and manages the entire Galley of the venue assigned to them, ensuring the smooth operation of all events, food preparation, presentation and delivery, over the course of service in that venue, and that the quality standards &amp; procedures are in line with Company Procedures and STAR Service Standards.</li><li>You are required to serve as a link between your assigned Galley and the Main Galley.</li><li>It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>In conjunction with the Sous Chef, the CDC is fully responsible for the entire Galley of the assigned venue, which includes but is not limited to food safety, creativity, cleanliness, staff management, time management, repair &amp; maintenance, public relations and guest interaction.</li><li>Visit the assigned Galley venue as often as possible during the course of service, in conjunction with the assigned Head Waiter, checking every table and ensuring that Guests are provided with the best meal/service possible; follow up on negative feedback received; monitor reports such as Voyage\Cruise Report, to identify opportunities to improve Guest service and satisfaction.</li><li>Assist the Executive Chef to prepare requisitions for all catering equipment to ensure a productive operation.</li><li>Assist all Section Heads in areas of responsibility to countercheck all food requisitions and make the necessary adjustments; regularly collect and enter all meal count figures from the assigned galley, into the meal count system; monitor/control flagged and expensive item requisitions; check meat, fish &amp; seafood ordering &amp; thawing procedures; tour all storerooms frequently and assist the Provisions Team; conduct menu briefings every two days or as often as required.</li><li>Countercheck daily deliveries from the Storeroom to ensure its accuracy.</li><li>Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues serving food on a daily basis to ensure that all food outlets &amp; displays are in line with the quality &amp; cleanliness of Viking’s Standards and all Public Health Policies. Visit various food preparation stations &amp; conduct random tastings to correct any discrepancies (quality/taste/appearance) immediately.</li><li>Be familiar with the Human Resources Manual &amp; Shipboard Training; have an in-depth understanding of the working hours policies &amp; procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Chef de Cuisine and establish the manner and means to train personnel.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Culinary KPI goals (quality &amp; financial) for the Culinary Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Demonstrate the ability to take over the Executive Chef’s position for a temporary period (with the necessary training) at any given time, assist with Cooking Demonstrations, as required.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of ten years’ culinary experience, including three to four years of experience as a Chef de Cuisine or similar position, within a premium brand hospitality environment; advanced culinary skills, are required. Previous haute-cuisine education is an advantage.</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes.</li><li>Must be able to effectively handle complex situations, including managing interactions with guests.</li><li>Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required.</li><li>Team builder with effective motivational skills and coaching abilities, with a demonstrable comprehensive knowledge of Public Health and Sanitation compliance</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li><li>Previous cruise industry experience is an advantage.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Cuisine&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive ChefDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sous Chef, CDP, Asst. CDP, Cook, Asst. CookLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive Chef

OCEAN - Chef de Cuisine

PURPOSE OF POSITION<ul><li>The Sous Chef assists the Chef de Cuisine and/or Executive Chef to oversee the entire assigned Galley operation, by consistently monitoring and checking all food preparation areas over the course of the day and controlling the opening &amp; service hours of the Service Line.</li><li>You are required to be in charge and in full control of the Galley operation of the assigned area in the absence of the Chef de Cuisine or/and Executive Chef.&nbsp;</li><li>It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Hold excellent cooking skill, with the flair and creativeness to enhance buffet presentations; control the breakdown after each service, in conjunction with the Chef de Partie.</li><li>Work closely with the Kitchen Steward in order to accomplish tasks related to inventory, equipment control &amp; maintenance etc.; countercheck daily Storeroom deliveries, for accuracy; regularly check fresh produce chillers, together with Galley Management, to avoid shortages/wastage during the cruise; ensure proper use of the menu checklist and recipe reviews.</li><li>Ensure that all Galley personnel transport their provisions with the correct utensils.</li><li>Assist in conducting the Dinner Service Line, which includes but is not limited to, ensuring smooth and efficient service, presentation, and final plating; and tour all outlets during service hours.</li><li>Minimize equipment loss/damage and maintain immaculate cleanliness standards by enforcing “clean as you go” work habits in relevant areas, and by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be present during loadings for quality control and assurance; assist the Executive Chef with supervising the Galley operation and preparing requisitions for all Catering equipment.</li><li>Ensure that the Galley/adjacent areas are ready for any announced and/or unannounced Public Health inspections, done either by the Ships’ Management or local authorities (public health inspectors). The Sous Chef must be present for all inspections; ensure that all menus, recipes, methods, and specifications are adhered to, and are in line with the quality and cleanliness of all Public Health Policies and Viking’s STAR Service Standards.</li><li>Assist the Executive Chef with preparing additional working schedules (Embarkation Day, Special Functions, etc.) for Galley personnel; have an in-depth understanding of the working hours policies and procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Sous Chef and establish the manner and means to train personnel.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Always uphold impeccable grooming standards within your team by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, to prevent unnecessary loss or damage.</li><li>Positively contribute to achieving/succeeding Culinary KPI goals (quality &amp; financial) for the Culinary Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Temporarily replace/takeover the Chef de Cuisine’s position (with necessary training), at any given time.</li><li>This document describes the primary activities, duties, and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.</li></ul>&nbsp;YOUR PROFILE<ul><li>A required minimum of eight years’ culinary experience, including three years as a Sous Chef or similar position, within a premium brand hospitality environment; advanced culinary skills are required.</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes.</li><li>Must have experience in leading multi-cultural teams; flexible, stress management (how stress is brought into the team) abilities, committed team player, exceptional work ethic, effective communications skill; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies</li><li>Team builder with effective motivational skills and coaching abilities, with a demonstrable comprehensive knowledge of Public Health and Sanitation compliance</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li><li>Previous cruise industry experience is an advantage.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sous Chef&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive ChefDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Partie, Assistant Chef de Partie, Cook, Assistant CookLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Cuisine or/and Executive Chef&nbsp;&nbsp;

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