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As an Expert Account Manager – Wholesalers Impulse, you will control the achievement of sales targets, maximize performance, and increase engagement of Hellenic Lotteries wholesalers through the provision of support, guidance, promotion of Allwyn interests and products, and effective relationship management.&nbsp;What your day to day will include:• &nbsp; &nbsp;Designing and implementing a strategic business plan to expand the customer base and strengthen market presence&nbsp; • &nbsp; &nbsp;Proposing sales targets for HL wholesale accounts and monitoring and supporting their achievement to drive performance and profitability&nbsp; • &nbsp; &nbsp;Building and maintaining strong relationships with HL wholesalers, guiding them toward sustainable growth through sales support, issue resolution, and improvement initiatives&nbsp; • &nbsp; &nbsp;Handling negotiations with current and potential HL wholesalers for the establishment of commercial agreements&nbsp; • &nbsp; &nbsp;Supporting commercial policy creation and overseeing compliance, including accurate SLA implementation&nbsp; • &nbsp; &nbsp;Developing new network wholesalers and contributing to the expansion of indirect sales channels to enhance market coverage&nbsp; • &nbsp; &nbsp;Monitoring product stock levels of key account partners and coordinating timely delivery of Hellenic Lotteries and TORA products&nbsp; • &nbsp; &nbsp;Ensuring that key account partners have the required knowledge and certifications to promote Allwyn products in line with standards&nbsp; • &nbsp; &nbsp;Collaborating with Allwyn teams on product, marketing, and merchandising initiatives and providing customer-driven feedback&nbsp; • &nbsp; &nbsp;Monitoring partners’ financial performance, including credit follow-up, and proposing improvements to support operational efficiency and financial health • &nbsp; &nbsp;Providing technical expertise and guidance to achieve set goals and improve operational performance&nbsp;What you’ll bring: • &nbsp; &nbsp;BSc in Business Administration, Marketing, Finance, or a related field; MBA or MSc in Sales / Marketing considered a plus&nbsp; • &nbsp; &nbsp;8+ years of hands-on experience in area / regional sales or Key Account Management within large retail networks (e.g. Retail, Telecoms, Banking, FMCG), including management of large accounts&nbsp; • &nbsp; &nbsp;Excellent communication, presentation, negotiation, and relationship management skills&nbsp; • &nbsp; &nbsp;Strong results-oriented and customer-focused mindset, with analytical and strategic thinking abilities&nbsp; • &nbsp; &nbsp;Solid knowledge of Allwyn products and services, as well as the regulatory framework and internal processes&nbsp; • &nbsp; &nbsp;Experience with reporting tools and ERP systems&nbsp; • &nbsp; &nbsp;Proven team management capabilities&nbsp; • &nbsp; &nbsp;Proficient user of MS Office, especially Excel and PowerPoint&nbsp;&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

HL Wholesalers - Expert Account manager (3925)

Reporting to the In store Logistics Manager of the Sales, Range &amp; Logistics Division you are responsible and accountable to:&nbsp;<ul><li>Drive cross-functional collaboration and knowledge sharing to ensure end-to-end product and F&amp;B quality, safety, and compliance</li><li>Ensure processes are in place for recalls in the GR-CY-BG market</li><li>Organize and update CASY training materials; support GR-CY-BG users</li><li>Keep market and F&amp;B stakeholders informed of product quality deviations/risks</li><li>Work across functions to boost customer satisfaction and reduce returns</li><li>Monitor handling compliance cases and local sales stops; support major safety/quality alarms</li><li>Collect, analyze, and report monthly Recovery KPIs from GR-CY-BG stores</li><li>Track sales stop quantities and relevant IKEA compensation across the supply chain</li></ul>What You Bring<ul><li>Minimum 2 years of experience in logistics, preferably in retail</li><li>Bachelor’s degree &nbsp;(will be considered as asset)</li><li>Good Knowledge in MS Office and Navision</li><li>Strong soft skills: communication, collaboration, teamwork, problem-solving, and analytical thinking</li><li>Fluent in English</li><li>Solid logistics background</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands.🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices. 🚗 Transportation Support: Transportation cards .🌍 Inclusive Environment: A welcoming, international &amp; diverse team.The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li></ul>Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Quality Administrator

We&nbsp;are&nbsp;seeking&nbsp;a&nbsp;highly&nbsp;motivated&nbsp;and&nbsp;resultsdriven&nbsp;Business&nbsp;Development&nbsp;Manager&nbsp;to&nbsp;join&nbsp;our&nbsp;local&nbsp;team&nbsp;in&nbsp;Greece, willing to travel internationally on a regular basis, as&nbsp; required.&nbsp;The&nbsp;successful&nbsp;candidate&nbsp;will&nbsp;play&nbsp;a&nbsp;key&nbsp;role&nbsp;in&nbsp;expanding&nbsp;our&nbsp;market&nbsp;presence,&nbsp;building&nbsp;strategic&nbsp;partnerships,&nbsp;and&nbsp;driving&nbsp;revenue&nbsp;growth&nbsp;in&nbsp;key&nbsp;international&nbsp;and&nbsp;domestic&nbsp;markets.Key&nbsp;Responsibilities<ul><li>Market&nbsp;Expansion:&nbsp;Identify,&nbsp;evaluate,&nbsp;and&nbsp;pursue&nbsp;new&nbsp;business&nbsp;opportunities&nbsp;in&nbsp;targeted&nbsp;markets.</li><li>Client&nbsp;Relationship&nbsp;Management:&nbsp;Build&nbsp;and&nbsp;maintain&nbsp;strong&nbsp;relationships&nbsp;with&nbsp;key&nbsp;clients,&nbsp;stakeholders,&nbsp;and&nbsp;industry&nbsp;partners.</li><li>Strategic&nbsp;Partnerships:&nbsp;Collaborate&nbsp;with&nbsp;cross-functional&nbsp;teams&nbsp;to&nbsp;identify&nbsp;and&nbsp;develop&nbsp;strategic&nbsp;alliances&nbsp;that&nbsp;align&nbsp;with&nbsp;company&nbsp;objectives.</li><li>Sales&nbsp;Growth:&nbsp;Develop&nbsp;and&nbsp;execute&nbsp;sales&nbsp;strategies&nbsp;to&nbsp;achieve&nbsp;revenue&nbsp;targets&nbsp;and&nbsp;business&nbsp;goals.</li><li>Market&nbsp;Analysis:&nbsp;Monitor&nbsp;market&nbsp;trends,&nbsp;competitor&nbsp;activities,&nbsp;and&nbsp;emerging&nbsp;technologies&nbsp;to&nbsp;identify&nbsp;opportunities&nbsp;for&nbsp;growth.</li><li>Proposal&nbsp;Development:&nbsp;Prepare&nbsp;and&nbsp;present&nbsp;compelling&nbsp;business&nbsp;proposals,&nbsp;tenders,&nbsp;and&nbsp;presentations&nbsp;to&nbsp;potential&nbsp;clients.</li><li>Trade&nbsp;Shows&nbsp;and&nbsp;Events:&nbsp;Represent&nbsp;Theon&nbsp;Group&nbsp;at&nbsp;industry&nbsp;events,&nbsp;trade&nbsp;shows,&nbsp;and&nbsp;conferences&nbsp;to&nbsp;promote&nbsp;our&nbsp;products&nbsp;and&nbsp;capabilities.</li></ul>Qualifications<ul><li>Bachelor’s&nbsp;degree&nbsp;in&nbsp;Engineering,&nbsp;or&nbsp;a&nbsp;related&nbsp;field&nbsp;(Master’s&nbsp;degree&nbsp;preferred).</li><li>Minimum&nbsp;of&nbsp;3&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;business&nbsp;development,&nbsp;sales,&nbsp;or&nbsp;related&nbsp;roles&nbsp;within&nbsp;the&nbsp;defense,&nbsp;security,&nbsp;or&nbsp;high-tech&nbsp;industry.</li><li>Familiarity&nbsp;with&nbsp;the&nbsp;defense&nbsp;and&nbsp;security&nbsp;market&nbsp;in&nbsp;Europe,&nbsp;Middle&nbsp;East,&nbsp;APAC&nbsp;or&nbsp;other&nbsp;relevant&nbsp;regions.</li><li>Strong&nbsp;negotiation,&nbsp;communication,&nbsp;and&nbsp;presentation&nbsp;skills.</li><li>Proven&nbsp;ability&nbsp;to&nbsp;build&nbsp;and&nbsp;maintain&nbsp;long-term&nbsp;client&nbsp;relationships.</li><li>Analytical&nbsp;mindset&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;assess&nbsp;market&nbsp;trends&nbsp;and&nbsp;data.</li><li>Proficiency&nbsp;in&nbsp;CRM&nbsp;software&nbsp;and&nbsp;Microsoft&nbsp;Office&nbsp;Suite.</li><li>Fluency&nbsp;in&nbsp;English&nbsp;is&nbsp;essential;&nbsp;knowledge&nbsp;of&nbsp;additional&nbsp;languages&nbsp;is&nbsp;a&nbsp;plus.</li><li>Willingness&nbsp;to&nbsp;travel&nbsp;domestically&nbsp;and&nbsp;internationally&nbsp;as&nbsp;required.</li></ul>

Business Development Manager

We are seeking a highly motivated and results-driven&nbsp;Business Development Manager&nbsp;to join our team in Greece. The successful candidate will play a key role in expanding our market presence, building strategic partnerships, and driving revenue growth in key international and domestic markets.Key Responsibilities<ul><li>Market Expansion: Identify, evaluate, and pursue new business opportunities in targeted markets.</li><li>Client Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and industry partners.</li><li>Strategic Partnerships: Collaborate with cross-functional teams to identify and develop strategic alliances that align with company objectives.</li><li>Sales Growth: Develop and execute sales strategies to achieve revenue targets and business goals.</li><li>Market Analysis: Monitor market trends, competitor activities, and emerging technologies to identify opportunities for growth.</li><li>Proposal Development: Prepare and present compelling business proposals, tenders, and presentations to potential clients.</li><li>Trade Shows and Events: Represent Theon Sensors at industry events, trade shows, and conferences to promote our products and capabilities.</li></ul>Qualifications<ul><li>Educational Background: Bachelor’s degree in Engineering, or a related field (Master’s degree preferred).</li><li>Experience: Minimum of 3&nbsp;years of experience in business development, sales, or related roles within the defense, security, or high-tech industry.</li><li>Market Knowledge: Familiarity with the defense and security market in Europe, Middle East, or other relevant regions.</li><li>Skills:</li><li>Strong negotiation, communication, and presentation skills.</li><li>Proven ability to build and maintain long-term client relationships.</li><li>Analytical mindset with the ability to assess market trends and data.</li><li>Proficiency in CRM software and Microsoft Office Suite.</li><li>Language: Fluency in English is essential; knowledge of additional languages is a plus.</li><li>Travel: Willingness to travel domestically and internationally as required.</li></ul>

Intellectica is seeking a Customer Care Agent on behalf of its client, a fast-growing provider of integrated telecommunications and energy solutions. With long-standing strategic partnerships with leading providers in both sectors, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dedicated Customer Care team and play a key role in supporting customers across telecom and energy services, ensuring a consistently high level of service and customer satisfaction.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Respond to incoming customer calls, emails, or messages regarding telecom and energy services</li><li>Provide clear information about plans, billing, payments, and service details</li><li>Assist with basic technical issues (e.g., SIM activation, internet connection checks) and coordinate with the technical team when needed</li><li>Support customers during onboarding, service activation, or plan changes</li><li>Record customer requests and updates accurately in the CRM system</li><li>Follow company guidelines and procedures to ensure consistent and helpful service</li><li>Collaborate with internal teams, such as Sales, Billing, and Technical Support, to resolve customer issues</li><li>Identify simple opportunities for upgrades or additional services when relevant</li><li>Maintain a polite, patient, and professional tone in all interactions</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>&nbsp;</li><li>High school diploma or higher; a Bachelor’s degree is a plus</li><li>1–2 years of experience in customer care, call center, retail, or another service-related role</li><li>Experience in telecommunications or energy services is strongly preferred</li><li>Proficiency in CRM Systems and MS Office</li><li>Fluent in both English and Greek</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Clear and effective communication skills</li><li>Strong customer‑focused approach</li><li>Patience and attentive listening ability</li><li>Positive and practical problem‑solving mindset</li><li>Cooperative and supportive team attitude</li><li>Professional, consistent, and reliable behavior</li><li>Calm and steady under pressure</li><li>Careful and accurate attention to detail</li></ul>

Customer Care Agent

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Engineering, Business, or a related technical field.</li><li>2–3 years’ experience in consultative sales of technical products or services, with strong commercial and negotiation skills.</li><li>Technical aptitude with the ability to explain and advise on complex solutions.</li><li>Fluency in Greek and English. Additional languages are an advantage.</li><li>Experience working in an international or matrix organization is highly desirable.</li><li>Strong analytical, communication, and relationship‑building skills with a customer‑centric mindset.</li><li>Proven ability to manage complex accounts, including pricing, renewals, and upselling.</li><li>Proficiency in CRM tools and MS Office, with strong organizational and planning abilities.</li><li>Results‑driven team player who collaborates effectively across functions.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Account Manager 20147535

Intellectica is recruiting an experienced and purpose-driven Business Development &amp; Sales Lead on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a track record in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the CEO and will own the commercial strategy across multiple ventures and lead a small, high-impact sales function.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Owning and evolving the commercial strategy across the venture portfolio, including definition of ICPs, target segments, value proposition, pricing &amp; packaging, go-to-market approach and success metrics per venture</li><li>Leading and developing the sales function, including team management, target setting, coaching on messaging, objection handling and closing techniques, while actively stepping in to support or unblock high-value opportunities</li><li>Designing and driving the commercial operating model, translating strategic priorities into actionable sales plans with quarterly objectives, activity KPIs, and a structured cadence (weekly pipeline reviews, monthly performance tracking, and bi-weekly reporting to the CEO)</li><li>Leading end-to-end sales execution and business development activities, including lead generation, prospecting, discovery, demos, proposals, negotiations, and deal closure, with active involvement in key deals</li><li>&nbsp;Managing pipeline governance and CRM infrastructure, ensuring accurate tracking of activities, forecasting, reporting on conversion rates and deal velocity, and maintaining full commercial visibility for leadership</li><li>Building and managing B2B partnerships and corporate client relationships, promoting the organization’s venture portfolio, platforms, and commercial offerings across target audiences</li><li>Driving employer sales for the B2B talent platform, leveraging existing networks and strategic introductions to secure paying clients and validate early commercial traction</li><li>Supporting the commercial scaling of additional ventures (e.g. B2B catering spin-off), by enabling sales execution, coaching, and opening access to strategic corporate accounts</li><li>Collaborating closely with Product teams to provide structured market and customer feedback, supporting product development, pilots, and commercial readiness</li><li>Any other task that may be required from time to time</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business Administration, or a related field</li><li>Proven experience in B2B sales or business development, ideally within SaaS, tech‑enabled platforms, HR tech, talent solutions or startup / venture environments</li><li>Proven experience in a player‑coach or sales leadership role, with responsibility for setting targets, mentoring team members and driving performance</li><li>Demonstrated ability to close deals in consultative, relationship‑driven sales cycles</li><li>Familiarity with CRM systems, pipeline management and sales reporting, with a data‑driven approach to forecasting and performance tracking</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;&nbsp;Core competencies of a successful candidate:<ul><li>Results-driven with a proactive, can-do approach</li><li>Strong leadership skills with demonstrated ability to manage teams and cross-functional projects</li><li>Pipeline &amp; CRM discipline</li><li>Relationship building</li><li>Ownership &amp; accountability</li><li>Strategic thinker with excellent organizational ability</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Able to represent the organization professionally in external settings</li></ul>

Business Development Lead

Αν σας ενδιαφέρει να συμμετέχετε ενεργά στη διαμόρφωση εμπορικής στρατηγικής και να μετατρέπετε τα market insights σε πραγματική ανάπτυξη πωλήσεων, αυτή η θέση μπορεί να σας ενδιαφέρει. Δυναμική εμπορική εταιρεία με διεθνή δραστηριότητα αναζητά στέλεχος Commercial Strategy &amp; Growth Manager που θα συμβάλει στη διαμόρφωση και υλοποίηση Στρατηγικής, συνεργαζόμενο στενά με τα τμήματα Sales, Marketing και τη Διοίκηση.Department:ΔιοίκησηProject Location(s):ΘεσσαλονίκηEducation:Διοίκηση Επιχειρήσεων, Marketing, EngineeringΑρμοδιότητες<ul><li>Συμβάλλει στη διαμόρφωση και υλοποίηση της Commercial &amp; Growth Strategy</li><li>Συνδέει τις ενέργειες Marketing με τους στόχους Sales και ανάπτυξης εσόδων</li><li>Συμμετέχει στον καθορισμό product positioning και εμπορικής κατεύθυνσης</li><li>Παρακολουθεί την αγορά, τον ανταγωνισμό και τα consumer insights</li><li>Υποστηρίζει τον σχεδιασμό στρατηγικών ανάπτυξης προϊόντων, κατηγοριών και αγορών</li><li>Συμβάλλει στη βελτιστοποίηση των καναλιών πωλήσεων και εμπορικών συνεργασιών</li><li>Συμμετέχει στον σχεδιασμό marketing και εμπορικών ενεργειών</li><li>Παρακολουθεί την απόδοση των ενεργειών marketing και sales και προτείνει βελτιώσεις</li><li>Συνεργάζεται στενά με τα τμήματα Sales, Marketing και Product για την επίτευξη των εμπορικών στόχων</li><li>Υποστηρίζει πρωτοβουλίες ανάπτυξης σε νέες αγορές ή διεθνείς συνεργασίες</li></ul>Εμπειρία &amp; γνώσεις<ul><li>6–10 χρόνια εμπειρίας σε ρόλους Marketing, Commercial ή Business Development</li><li>Καλή κατανόηση εμπορικών στρατηγικών και ανάπτυξης αγορών</li><li>Εμπειρία σε εμπορικό περιβάλλον (Retail, Wholesale, FMCG, B2B κ.λπ.)</li><li>Ικανότητα σύνδεσης marketing ενεργειών με αποτελέσματα πωλήσεων</li><li>Πολύ καλή κατανόηση δεδομένων αγοράς και εμπορικών δεικτών απόδοσης</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Strategic &amp; business-oriented mindset</li><li>Ισχυρή εμπορική αντίληψη</li><li>Αναλυτική σκέψη και data-driven προσέγγιση</li><li>Ικανότητα συνεργασίας με πολλαπλές ομάδες</li><li>Προσανατολισμός στην ανάπτυξη και τα αποτελέσματα</li></ul>Παροχές<ul><li>Υψηλό πακέτο αποδοχών και παροχών</li><li>Δυνατότητα ενεργής συμμετοχής στη διαμόρφωση της εμπορικής στρατηγικής</li><li>Δυναμικό και σύγχρονο εργασιακό περιβάλλον</li><li>Ευκαιρίες επαγγελματικής ανάπτυξης σε έναν οργανισμό με αναπτυξιακή πορεία</li></ul>

Commercial Strategy & Growth Manager

The Head of Customer Service will be&nbsp;responsible for delivering a seamless customer experience across all channels (Physical Stores &amp; E-commerce Platform) , ensuring compliance with Greek and EU consumer regulations while supporting business growth and brand loyalty. Additionally, this role will manage an internal team of approximately 5 people and an external team of around 20 individuals.Key Accountabilities:<ul><li>Develop and execute customer service strategy, based on best practices for the Department Store/Retail industry.</li><li>Lead and develop teams across stores and digital channels in Greece.</li><li>Promote a strong customer-first culture.</li><li>Ensure consistent service across physical stores and e-shop.</li><li>Optimize customer journeys considering Greek consumer behavior.</li><li>Collaborate with retail and e-commerce teams.</li><li>Oversee store service desks, call center, and online support.</li><li>Track KPIs such as CSAT, NPS, and response times.</li><li>Manage staffing and seasonal demand (e.g., holidays, sales periods).</li><li>Analyze feedback from Greek customers.</li><li>Improve processes and policies accordingly.</li><li>Define the strategy around the appropriate CRM and service platforms.</li><li>Support digital transformation (chatbots, self-service tools).</li><li>Ensure compliance with Greek consumer law and EU directives.</li><li>Handle escalations and sensitive cases.</li><li>Train teams in service excellence and local customer expectations.</li><li>Work with Marketing, Logistics, and Merchandising teams locally.</li><li>Work with DPO and other departments to ensure GDPR compliance and manage relevant documentation.</li></ul>Skills Required:<ul><li>Bachelor’s degree&nbsp;(Master’s preferred).</li><li>8–12 years relevant experience with a retail/ e-commerce background.</li><li>Experience in technology solutions enabling Customer Service efficiency, including CRM platforms, Contact Center/Helpdesk and AI &amp; Automation tools.</li><li>Knowledge of Greek consumer law.</li><li>KPIs &amp; Performance Metrics; Monitor and drive performance across key customer experience indicators, including CSAT, NPS, and CES.</li><li>Ensure timely and effective customer support by optimizing response and resolution times.</li><li>Oversee complaint handling efficiency, ensuring fast, fair, and compliant resolution of customer issues.</li><li>Foster high levels of team engagement and performance, aligned with service excellence standards.</li></ul>What we offer:<ul><li>Competitive compensation package.</li><li>Modern and pleasant working environment.</li><li>Induction to company policies, procedures, and culture.</li><li>Structured onboarding program.</li><li>Continuous training and professional development opportunities.</li><li>Exclusive employee discounts at attica department stores.</li><li>Additional privileged discounts at partner businesses (e.g., cafés, pastry shops, wellness services, etc.)</li><li>Participation in well-being events and initiatives.</li><li>Opportunity to actively contribute to the CSR team and internal community projects.</li></ul>

Head of Customer Service

As an In-Store Communications Sr. Specialist, you'll revolutionize in-store experiences with cutting-edge digital tools and interactive solutions to captivate customers and elevate store performance. You’ll Create impactful customer journeys with In Store Touchpoints that drive engagement, elevate store performance, and unlock new monetization opportunities through Retail Media Networks.&nbsp;Your day to day will include:<ul><li>Assisting with in-store marketing initiatives and campaigns to boost market impact and customer appeal.</li><li>Executing immersive experiences to enhance customer engagement.</li><li>Creating content for in Store touchpoints (Digital screens etc) and adapting Brand Campaigns into in store commercial communication messages.</li><li>Adapting key visuals into valuable content for screens, audio, and interactive formats. Treating in-store screens as performance channels, optimizing loops by mission and moment (entrance acquisition, dwell engagement, point-of-sale impulse).</li><li>Establishing content taxonomy and mission-based frameworks for Digital touchpoints (Screens).</li><li>Working closely with Marketing, Product, Brand, and external partners (agencies, vendors, tech providers) to deliver creative and execution excellence.</li><li>Developing multimedia content (video) per the commercial plan.</li><li>Supporting brief development and communication with advertising agencies.</li><li>Creating reports on marketing impact on retail KPIs.</li><li>Define and implement operating standards for in-store communication touchpoints, ensuring alignment with brand guidelines and commercial objectives.</li></ul>What you need to succeed:<ul><li>5+ years of professional experience in Communications/Marketing/Retail Marketing</li><li>BSc in Marketing, Communications, or related field</li><li>Sound knowledge of marketing operations and standards</li><li>Experience in creative &amp; high-quality digital material development</li><li>Strong problem-solving skills</li><li>Experience in highly-matrixed or complex organizations is a plus</li><li>Proficient in Microsoft Office (Word, PowerPoint, Excel)</li><li>Excellent English &amp; Greek (written and oral)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

In-Store Communications Sr. Specialist (3832)

As an Assistant Buyer, you will play a key role in providing effective &amp; efficient support in our Commercial Department. To be successful, it is essential that you can work at pace, have excellent administration skills and an eye for detail.Key Accountabilities:<ul><li>Actively support Buyers with a solid understanding of the Commercial Department and its operations.</li><li>Analyze sales data through sell-out reports to identify the need for stock transfers between stores.</li><li>Generate weekly and monthly sales reports for vendors, providing insights that support buying strategies.</li><li>Maintain close communication with stores and sales teams to stay updated on product performance and needs.</li><li>Monitor delivery schedules of new collections, ensuring timely product placement in stores.</li><li>Organize and maintain all buying-related files before and after buying appointments.</li><li>Communicate with vendors to coordinate merchandise reorders, product exchanges, and returns.</li></ul>Skills Required:<ul><li>Previous experience in the retail industry.</li><li>Excellent command of English, both verbal and written.</li><li>High proficiency in Microsoft Office, with advanced skills in Excel.</li><li>Familiarity with systems such as Access and SAP is an asset.</li><li>Knowledge of French and Italian will be considered a plus.</li><li>Strong communication and interpersonal skills.</li><li>Strong organizational skills and attention to detail.</li><li>Analytical thinking and problem-solving ability.</li><li>Effective time management and ability to work under pressure.</li></ul>What we offer:<ul><li>Competitive compensation package.</li><li>Modern and pleasant working environment.</li><li>Induction to company policies, procedures, and culture.</li><li>Structured onboarding program.</li><li>Continuous training and professional development opportunities.</li><li>Exclusive employee discounts at attica department stores.</li><li>Additional privileged discounts at partner businesses (e.g., cafés, pastry shops, wellness services, etc.)</li><li>Participation in well-being events and initiatives.</li><li>Opportunity to actively contribute to the CSR team and internal community projects.</li></ul>

Assistant Buyer | Commercial Department

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales.Duties and ResponsibilitiesResearch and Outreach:<ul><li>Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).</li><li>Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.</li></ul>Lead Qualification and Management:<ul><li>Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings.</li><li>Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.&nbsp;</li><li>Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.</li></ul>Customer Engagement:<ul><li>Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.</li><li>Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.</li><li>Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.</li></ul> &nbsp;Collaboration and Feedback:<ul><li>Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions.</li><li>Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs.</li></ul>Sales Execution:<ul><li>Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention.</li><li>Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system.</li><li>Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos.</li></ul>Training and Compliance:<ul><li>Participate in training sessions as required and adhere to company policies and procedures.</li><li>Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards.</li></ul>Reporting:<ul><li>Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.</li></ul> &nbsp;Competencies and Skills:<ul><li>Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs.</li><li>Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes.</li><li>Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements.</li><li>Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs.</li><li>System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency.</li><li>Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions.</li><li>Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities.</li><li>Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.</li></ul> &nbsp;We Would Really Like You to Have:<ul><li>Sales Environment Understanding: A strong grasp of the sales landscape and dynamics.</li><li>Sales Experience: Prior experience in a sales environment is advantageous.</li><li>Fintech Experience: Familiarity with fintech products or services is a plus.</li><li>Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment.</li><li>Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications.</li><li>Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport.</li><li>Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail.</li><li>Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration.</li><li>Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty.</li><li>Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively.</li><li>Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.</li></ul> &nbsp;What can you expect from this role?<ul><li>Competitive salary</li><li>Comprehensive benefits package</li><li>Ample opportunities for professional development and learning from various departments</li><li>A vibrant and inclusive work environment</li></ul> &nbsp;Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team. &nbsp;How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

B2B Sales Specialist- German/English

H TES COSMETICS, αποκλειστικός διανομέας της ALFAPARF MILANO PROFESSIONAL στην Ελλάδα, της Νο 1 Ιταλικής μάρκας επαγγελματικών προϊοντων κομμωτηρίου παγκοσμίως, επιθυμεί να προσλάβει Υπεύθυνο Πωλήσεων (Sales Representative)με έδρα τη Θεσσαλονίκη.Ο/Η κατάλληλος/η υποψήφιος/α θα πρέπει να εφαρμόσει το πλάνο πωλήσεων και διανομής στην περιοχή ευθύνης, αναζητώντας νέα σημεία πωλήσεων, αξιοποιώντας τα ήδη υπάρχοντα και δημιουργώντας σταθερές σχέσεις με τους πελάτες προκειμένου να επιτευχθούν οι στόχοι της εταιρίας.Βασικές Αρμοδιότητες:<ul><li>Ανάπτυξη πελατολογίου στην περιοχή ευθύνης</li><li>Εφαρμογή της εμπορικής και πιστωτικής πολιτικής</li><li>Αξιολόγηση και αξιοποίηση των ευκαιριών στις περιοχές/πελάτες ευθύνης με στόχο την αύξηση των πωλήσεων</li><li>Σωστή και έγκαιρη εφαρμογή των πλάνων της εταιρείας στη περιοχή ευθύνης.</li></ul>Απαραίτητα Προσόντα:<ul><li>Ελάχιστη προϋπηρεσία 3 ετών σε αντίστοιχο ρόλο</li><li>Καλή γνώση και χρήση Η/Υ (Microsoft Office)</li><li>Πελατοκεντρική Φιλοσοφία</li><li>Ικανότητα πειθούς και ανάπτυξης διαπροσωπικών σχέσεων</li><li>Αυτοπαρακίνηση</li><li>Οργάνωση, συνέπεια, υπευθυνότητα</li></ul>Θα εκτιμηθούν:<ul><li>Γνώση του κλάδου κομμωτηρίων</li><li>Πτυχίο ανώτερης / ανώτατης εκπαίδευσης</li><li>Γνώση της αγγλικής γλώσσας</li><li>Γνώση χειρισμού πληροφοριακού συστήματος ERP (ιδανικά Soft1)</li></ul>Προσφέρονται:<ul><li>Ανταγωνιστικό Πακέτο Αποδοχών και Μπόνους Επίτευξης Στόχων</li><li>Εταιρικό όχημα και κάρτα καυσίμων</li><li>Κινητό και tablet</li><li>Ιδιωτική Ασφάλιση Ζωής &amp; Υγείας</li><li>Διατακτική Κάρτα Σίτισης</li><li>Προοπτικές εξέλιξης&nbsp; σε ένα δυναμικά αναπτυσσόμενο αλλά και ανθρώπινο περιβάλλον.</li></ul>Οι ενδιαφερόμενοι παρακαλούνται να στείλουν βιογραφικό σημείωμα, υπόψιν Διεύθυνσης Ανθρώπινου Δυναμικούμε την ένδειξη&nbsp;TES.SbT.0225στην ηλεκτρονική διεύθυνση:hr@tesco.gr

Υπεύθυνος πωλήσεων Θεσσαλονίκη

H TES COSMETICS, αποκλειστικός διανομέας της ALFAPARF MILANO PROFESSIONAL στην Ελλάδα, της Νο 1 Ιταλικής μάρκας επαγγελματικών προϊοντων κομμωτηρίου παγκοσμίως, επιθυμεί να προσλάβει Υπεύθυνο Πωλήσεων (Sales Representative) με έδρα την Αθήνα.Ο/Η κατάλληλος/η υποψήφιος/α θα πρέπει να εφαρμόσει το πλάνο πωλήσεων και διανομής στην περιοχή ευθύνης, αναζητώντας νέα σημεία πωλήσεων, αξιοποιώντας τα ήδη υπάρχοντα και δημιουργώντας σταθερές σχέσεις με τους πελάτες προκειμένου να επιτευχθούν οι στόχοι της εταιρίας.Βασικές Αρμοδιότητες:<ul><li>Ανάπτυξη πελατολογίου στην περιοχή ευθύνης</li><li>Εφαρμογή της εμπορικής και πιστωτικής πολιτικής</li><li>Αξιολόγηση και αξιοποίηση των ευκαιριών στις περιοχές/πελάτες ευθύνης με στόχο την αύξηση των πωλήσεων</li><li>Σωστή και έγκαιρη εφαρμογή των πλάνων της εταιρείας στη περιοχή ευθύνης.</li></ul>Απαραίτητα Προσόντα:<ul><li>Ελάχιστη προϋπηρεσία 3 ετών σε αντίστοιχο ρόλο</li><li>Γνώση τουκλάδου κομμωτηρίων</li><li>Καλή γνώση και χρήση Η/Υ (Microsoft Office)</li><li>Πελατοκεντρική Φιλοσοφία</li><li>Ικανότητα πειθούς και ανάπτυξης διαπροσωπικών σχέσεων</li><li>Αυτοπαρακίνηση</li><li>Οργάνωση, συνέπεια, υπευθυνότητα</li></ul>Θα εκτιμηθούν:<ul><li>Πτυχίο ανώτερης / ανώτατης εκπαίδευσης</li><li>Γνώση της αγγλικής γλώσσας</li><li>Γνώση χειρισμού πληροφοριακού συστήματος ERP (ιδανικά Soft1)</li></ul>Προσφέρονται:<ul><li>Ανταγωνιστικό Πακέτο Αποδοχών και Μπόνους Επίτευξης Στόχων</li><li>Εταιρικό όχημα και κάρτα καυσίμων</li><li>Κινητό και tablet</li><li>Ιδιωτική Ασφάλιση Ζωής &amp; Υγείας</li><li>Διατακτική Κάρτα Σίτισης</li><li>Προοπτικές εξέλιξης&nbsp; σε ένα δυναμικά αναπτυσσόμενο αλλά και ανθρώπινο περιβάλλον.</li></ul>Οι ενδιαφερόμενοι παρακαλούνται να στείλουν βιογραφικό σημείωμα, υπόψιν Διεύθυνσης Ανθρώπινου Δυναμικούμε την ένδειξηTES.Sb0225στην ηλεκτρονική διεύθυνση:hr@tesco.gr

Υπεύθυνος πωλήσεων Αττικής

Intellectica is recruiting a&nbsp;Project Manager&nbsp;on behalf of its client, a long‑established engineering company that provides integrated processing, cooling and packaging solutions for the food &amp; beverage industry in Greece and the wider region, supported by more than six decades of experience in delivering complete production lines, advanced equipment and after‑sales service. As part of a broader industrial group active in food technology and engineering solutions, the company represents leading international manufacturers and executes turnkey projects across Greece and Southeastern Europe. The Project Manager will report to the head of the Production function and work closely with the Sales, Engineering, Service, Procurement, Operations and Finance teams, taking full ownership of production line projects and frequently traveling to client sites in Greece and Cyprus.Key activities and responsibilities of this role include:<ul><li>Leading the full lifecycle of production line projects for food &amp; beverage clients, ensuring delivery within scope, timeline and budget</li><li>Translating project requirements into structured plans with clear milestones and deliverables, while coordinating day‑to‑day progress across clients, engineering teams, suppliers and internal stakeholders</li><li>Monitoring timelines, identifying risks early, implementing corrective actions and preparing concise status updates to maintain transparent communication</li><li>Reviewing equipment specifications to verify technical compliance and alignment with project needs</li><li>Overseeing installation, testing and commissioning activities at client sites in Greece and Cyprus, ensuring smooth transition from installation to operational use</li><li>Participating in Factory Acceptance Tests (FAT) with international suppliers when required</li><li>Serving as the central point of contact for all project‑related communication</li><li>Managing suppliers to ensure accurate technical delivery, timely shipments and adequate on‑site support</li><li>Facilitating effective collaboration with Sales, Engineering, Service, Procurement and Operations</li><li>Preparing technical documentation, providing clarifications and supporting cost estimations when needed</li><li>Maintaining accurate project records and updates within ERP/CRM systems</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering,&nbsp;Mechanical or Chemical Engineering preferred</li><li>Certification in Agile Project Management (e.g., PMI-PMP, IPMA) is highly desirable</li><li>Minimum&nbsp;3 years of experience in project management&nbsp;within industrial, engineering or technical environments</li><li>Experience with industrial machinery, production equipment or food &amp; beverage processing/packaging lines is strongly advantageous</li><li>Solid understanding of technical specifications, equipment compliance and installation/commissioning processes</li><li>Proven ability to coordinate multiple stakeholders and manage complex projects with significant onsite presence</li><li>Fluency in Greek and proficiency in English, both written and spoken</li><li>Willingness to travel frequently across Greece and Cyprus (approx. 50% of the time)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and cross‑functional coordination</li><li>Solid planning, prioritization and organizational discipline</li><li>Analytical mindset and problem‑solving orientation</li><li>Attention to detail and technical accuracy</li><li>Accountability, ownership and reliability</li><li>Team collaboration and customer‑focused approach</li></ul>

Proect Manager

We are currently looking for B2C Partner Support Agent&nbsp;to join our&nbsp;B2C&nbsp;Team part of our&nbsp;Fully Integrated Energy Utility&nbsp;Division in our&nbsp;Paiania&nbsp;Offices.&nbsp;By joining this role, you'll play a crucial part in building strong dealer relationships, supporting sales effectiveness, and ensuring overall customer satisfaction through proactive support and collaboration.&nbsp;Your Role Will &nbsp;Encompass:<ul><li>Providing product information and support on promotions, discounts, or updates to help dealers sell more effectively.</li><li>Assisting in troubleshooting product or service issues dealers might face, offering quick solutions to ensure sales remain on track.</li><li>Coordinating with other teams to ensure dealers receive the necessary support to meet customer demand.</li><li>Ensuring customer satisfaction by resolving any dealer-related issues that impact the customer experience.</li></ul>&nbsp;What you bring to the role:<ul><li>Bachelor’s Degree in Business Administration, Communication, Economics, or related fields.</li><li>1+ &nbsp;years of experience in a customer support or dealer-facing role, ideally within the B2C or retail sector.</li><li>Proficiency in MS Office.</li><li>Experience with Reporting and Dashboarding tools (e.g., BI).</li><li>Excellent communication and interpersonal skills.</li><li>Goal-oriented mindset with a focus on results.</li><li>Completed military obligations (for male candidates).</li><li>Self-motivation and ability to work independently.</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth.</li><li>Results orientation &amp; Safety excellence.&nbsp;</li><li>Collaboration &amp; Trust.&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication.&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability.&nbsp;</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package.&nbsp;</li><li>Ticket Restaurant.&nbsp;</li><li>Preferential household electricity plan.&nbsp;</li><li>Group Health Insurance program.&nbsp;</li><li>Pension Plan.</li><li>Transportation allowance</li></ul>&nbsp;

B2C Partner Support Agent

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Our People, Our Energy!The CompanyCoral Gas A.E.B.E.Y., part of the&nbsp;Motor Oil Group, is active in the market for gas storage and marketing. Through its 4 facilities in Athens, Thessaloniki, Ioannina and Crete, it serves over 1,000,000 customers, supplying them with reliability and safety of gas, constantly investing in innovation and security.&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are seeking to hire for a Bulk&nbsp;Account Manager&nbsp;to &nbsp;to develop, manage and oversee sales network .<h2>During your day you will:</h2><ul><li>Be responsible for implementing the annual target plan as set; follow up existing customers;develop, guide &amp; monitor sales; intervene promptly when results may not be achieved,taking timely decisions and appropriate action to bring things back on course&nbsp;</li><li>Execute brand communication plan in order to engage stakeholders to new company’s values</li><li>Systematic follow up of&nbsp; his portfolio in terms of credit, HSSE, volume and unit C1.Study company’s monthly results in the area of responsibility (in terms of volume, unit C1, C1, DSO, overdues)</li><li>Manage all aspects of the bulk business including, sales, pricing policy, on going projects, promotions, administration, and customer service.</li><li>Be aware of competitors movements in his area of responsibility and of their strengths/weaknesses</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering or in an Economics-related field</li><li>MBA or additional relevant studies will be considered a plus</li><li>At least 3 years of experience in years in retail or in wholesaling or industrial sales area&nbsp;</li><li>Excellent command of the Greek and English language (oral and written)</li><li>Proficient use of MS Office tools</li><li>Travel flexibility is required</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Bulk Account Manager

Η εταιρία Συμβούλων UPGRADE για λογαριασμό πελάτη της, δυναμικά αναπτυσσόμενης εταιρείας στον χώρο του premium distribution και του e-commerce αλκοολούχων ποτών, αναζητά (1) ένα άτομο για τη στελέχωση της παρακάτω θέσης:Head of Commercial &amp; E-Commerce (Έδρα: Αθήνα)Κωδικός Θέσης: HCE-0526Αρμοδιότητες• Διαμόρφωση και υλοποίηση της εμπορικής και e-commerce στρατηγικής της εταιρείας, σε ευθυγράμμιση με το συνολικό επιχειρηματικό πλάνο. • Ανάλυση αγοράς, καταναλωτικών τάσεων, καναλιών πώλησης και ανταγωνισμού με αξιοποίηση δεδομένων και reporting. • Καθορισμός στόχων πωλήσεων, budget και KPI’s ανά κανάλι (e-commerce, retail, χονδρική κ.λπ.) και παρακολούθηση της απόδοσής τους. • Ανάπτυξη στρατηγικών συνεργασιών, key accounts και νέων εμπορικών ευκαιριών. • Συνεργασία με Buying, Marketing και Operations για τη βέλτιστη υλοποίηση της εμπορικής στρατηγικής. • Συμμετοχή στη διαμόρφωση νέων συνεργασιών με brands και ανάπτυξη portfolio. • Ενεργή συμμετοχή στη διοικητική ομάδα και συμβολή στη λήψη στρατηγικών αποφάσεων.Απαραίτητα Προσόντα• Αποδεδειγμένη εμπειρία σε senior εμπορικό ρόλο (π.χ. Commercial Manager, Head of Sales, Head of E-Commerce ή αντίστοιχη θέση). • Ικανότητα στρατηγικού σχεδιασμού και μετατροπής του σε εφαρμόσιμα επιχειρησιακά πλάνα. • Ισχυρή αναλυτική σκέψη και άνεση με δεδομένα, reporting, KPI’s και budget management. • Εμπειρία στη διαχείριση και ανάπτυξη ομάδας. • Κατανόηση καναλιών διανομής και ηλεκτρονικού εμπορίου (FMCG, E-Commerce, Online Retail ή αντίστοιχο περιβάλλον). • Ηγετικό προφίλ με επιχειρηματική νοοτροπία και προσανατολισμό στην ανάπτυξη. • Άριστες διαπραγματευτικές και επικοινωνιακές δεξιότητες. • Πολύ καλή γνώση Αγγλικών.Επιθυμητά Προσόντα• Εμπειρία σε περιβάλλον ταχείας ανάπτυξης (scale-up / growth environment). • Εμπειρία στη διαμόρφωση και ανάπτυξη portfolio brands. • Εμπειρία στη διαχείριση ή ανάπτυξη e-commerce καναλιών. • Ικανότητα γρήγορης κατανόησης αγοράς και προσαρμογής σε νέα δεδομένα.Η εταιρεία προσφέρει• Κεντρική θέση στη διαμόρφωση της εμπορικής και e-commerce στρατηγικής της εταιρείας. • Συμμετοχή στη διοικητική ομάδα με ουσιαστικό ρόλο στη λήψη αποφάσεων. • Δυνατότητα σημαντικού αποτυπώματος στην ανάπτυξη και οργάνωση της εταιρείας. • Ανταγωνιστικό πακέτο αποδοχών.Όλες οι αιτήσεις θεωρούνται απόλυτα εμπιστευτικές.

Head of Commercial & E-Commerce

s the E-Commerce &amp; Analytics Lead for the Pharmacy Channel, you will be responsible for driving and accelerating NHSc’s online commercial performance across all pharmacy e commerce partners. You will ensure flawless digital execution, optimize online visibility and availability, and generate actionable insights that support strategic decisions and growth. Position Snapshot Location: Nestlé Head Office, Athens, Greece Reporting to: Trade Marketing Lead Market/Cluster: NHSc Greece Function: Sales / Trade Marketing Contract: Permanent (Full time) A Day in the Life…<ul><li>Manage day to day operations and joint business plans with key online pharmacy accounts.</li><li>Ensure perfect online execution: accurate product content, strong imagery, availability, pricing consistency and optimal visibility placements.</li><li>Monitor key digital KPIs such as sales performance, conversion rates, digital shelf share, and search visibility.</li><li>Use digital analytics tools (e.g., Convert Group, Project Agora, marketplace dashboards) to extract insights and guide decision making.</li><li>Collaborate closely with Trade Marketing, Sales, Marketing and Medical teams to align online strategy with broader business goals.</li><li>Track market and competitor performance, identifying opportunities and risks.</li><li>Maintain dashboards and reports that support strategic planning and execution excellence.</li></ul>What Makes You Successful<ul><li>Digitally savvy with strong analytical and problem solving skills.</li><li>Solid understanding of e pharmacy dynamics and online retail mechanics.</li><li>2–3 years of relevant experience in e commerce, analytics or digital trade roles is considered a strong asset.</li><li>Strong proficiency in Excel and familiarity with Power BI or other reporting tools.</li><li>Degree in Business, Marketing, Economics, or a related field.</li><li>Fluency in Greek &amp; English.</li><li>A proactive, data driven mindset with attention to detail and execution excellence. </li></ul>Why you should applyEnjoy the wide range of Nestlé benefits such as:<ul><li>competitive salary &amp; performance bonus</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>in-house restaurant and mini market</li><li>participation to health and wellness activities and much more</li></ul>

E-Commerce & Analytics Lead - Pharmacy Channel

Commercial at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the omni-channel team that’s driving our huge commercial transformation. Job description:<ul><li>Leads and manages Inbound remote service channels (Voice &amp; Chat) and the B2B remote channel (retailer support line), acting as the key coordinator between the external vendor and internal stakeholders.</li><li>Accountable for delivering best-in-class experience to consumers and retailers, while overseeing the deployment and reporting of commercial programs, projects, and business initiatives.</li><li>Working closely with internal channels and CX departments to ensure the right initiatives are deployed.</li><li>Implement strategic priorities and adapt needs based on current commercialization initiatives to maintain / improve our Consumers and Retailers experience and satisfaction while making sure decision process considers NPS/ mystery shopper/ VOC.</li><li>Ensure a high quality, engaged and skilled front line (indirectly employed) applying to all people management levers (communication, recognition, reward, training, performance management, etc.)</li><li>Monitoring performance &amp; KPI's (SLA, AHT, QA, Occupancy, Replacement etc.) providing the necessary tools to achieve them.</li><li>Accountable for CSC partner management (operations, contract management, FTE management, Training programs, QA processes etc.).</li><li>Work closely with Regional CSC Team to ensure effective localization of regionally initiated projects.</li><li>Overseeing operating systems including policies, procedures, service level, operating structure, and information flow.</li></ul>&nbsp;Who we’re looking for, Education and Work experience: <ul><li>Bachelor’s degree in Business Administration, Marketing, Economics or other related fields</li><li>Minimum 2 years of experience in Commercial Roles (B2C) with focus in Call Centers Operations, Field Sales or Trade Marketing</li><li>Experience in managing 3rd parties or external teams will be considered an asset</li><li>Knowledge of CRM systems (eg. Salesforce, DCS) and Twilio will be considered as an asset</li><li>Consumer centric approach, confidence for exposure in higher management, presentation / impactful communication and high collaboration skills</li><li>Good understanding of commercial engagement &amp; execution, as well as digital savvy</li><li>Consumer Experience Savvy</li><li>Strong data analysis capability to identify trends, extract key insights, and highlight improvement opportunities across overall performance</li><li>Fluency in Greek and English both written &amp; verbal</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What we offer:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

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