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We are seeking a highly skilled Procurement Buyer to join our dynamic procurement team. The ideal candidate will have extensive experience in purchasing electronic components and materials, managing supplier relationships, and optimizing procurement strategies to ensure quality, cost efficiency, and timely delivery.Key Responsibilities<ul><li>Source, negotiate, and procure electronic components and materials for manufacturing operations.</li><li>Develop and maintain strong relationships with key suppliers and vendors.</li><li>Evaluate supplier performance and ensure compliance with quality, cost, and delivery requirements.</li><li>Collaborate with engineering and production teams to ensure materials meet technical and operational specifications.</li><li>Monitor market trends and identify cost-saving opportunities.</li><li>Manage procurement contracts and agreements, ensuring best terms and conditions.</li><li>Work closely with inventory and logistics teams to optimize stock levels and supply chain efficiency.</li><li>Ensure compliance with company policies, industry standards, and regulatory requirements.</li></ul>Requirements<ul><li>Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or a related field.</li><li>Minimum of 5-7 years of experience in procurement, with a strong focus on electronics and electronic components.</li><li>Solid understanding of supply chain management, vendor negotiations, and cost optimization.</li><li>Experience in the defense or high-tech manufacturing industry is a plus.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Excellent communication and negotiation abilities.</li><li>Proficiency in ERP systems and procurement software.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>

Procurement Buyer

The FPGA team&nbsp;operates within a multi-disciplined group of Optical, Mechanical, Software, and Electrical Engineers. The candidate will closely collaborate with experts from all fields to develop advanced FPGA designs and be responsible for the automatic verification of the FPGA-SoC operation. This position is an excellent opportunity to participate in the development of advanced FPGA-SoC based embedded products and have an impact on the group and company growth.Responsibilities<ul><li>Participate in the definition of the FPGA SoC architecture.</li><li>Develop code and verify core IP blocks for embedded vision algorithms.</li><li>Design the verification strategies for IP blocks and complete FPGA-SoC systems.</li><li>Develop testbenches, simulation blocks, and hardware in the loop designs for the automatic verification, and regression test of FPGA-SoCs.</li><li>Perform synthesis, place-route, and timing closure on FPGAs.</li></ul>Qualifications<ul><li>Degree qualified in Computer Engineering, Electrical Engineering or equivalent.</li><li>Experience developing at least one of Xilinx/Altera/Microsemi programmable devices along with timing closure skills.</li><li>Experience with RTL coding (VHDL preferred) and simulation tools (Mentor graphics preferred)</li><li>Hands-on experience with designing FPGA SoC with microcontrollers and embedded processors.</li><li>Experience with verification methodologies and verification environments.</li><li>Experience with lab tools like oscilloscopes for HW debugging and testing.</li></ul>Preferred Skills<ul><li>Experience with version control systems like Git or SVN.</li><li>Experience with DevOps like processes for FPGA-SoC verification.</li></ul>

FPGA-SoC Engineer

Main Duties &amp; Responsibilities<ul><li>Serving as part of the team of the business relationship link between the eCommerce team, IT and related agencies at the executive level</li><li>Overseeing the launch of solutions and helping to maximize the positive impact on the eCommerce team</li><li>Sharing knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of the eCommerce functionalities</li><li>Defining opportunities and identifying and prioritizing projects based on predefined criteria in partnership with the eCommerce team</li><li>Providing support in delivering technology products that meet the needs of the business</li><li>Working hands-on to deliver small scale, but urgent, development projects (e.g., custom landing pages), taking advantage of CMS platform (Magento2 Enterprise)</li><li>Working with all relevant technical teams to meet Business needs, according to organizational standards and compliance objectives</li></ul>&nbsp;Prerequisites<ul><li>A University or Technical University Degree related to Information Technology, Computer Science</li><li>2+ years of proven experience in Digital / eCommerce Business Solutions in a challenging organization</li><li>Proven track record of delivering successful IT ecommerce projects with an impact on business.</li><li>Experience in Magento e-Commerce CMS Solution administration and Web Design technologies</li><li>Understanding of front/backend Web methodologies.</li><li>Business Analytical skills</li><li>Communication and collaboration skills</li><li>Fluency in Greek and English (written and oral)</li></ul>The Company offers&nbsp;<ul><li>Competitive Salary</li><li>Private Medical Plan</li><li>Prospects of development</li><li>Continuous training and working on latest technology platforms</li></ul>

e-Commerce Magento Developer

Participates in digital transformation initiatives within manufacturing operations. Focuses on automation, system integration, and Industry 4.0 solutions, bridging IT and operational technology (OT) environments. The position requires a strong technical background, particularly in software development, to effectively manage complex manufacturing-related IT projects.Responsibilities:<ul><li>Designing, developing, and testing automation solutions within machinery and industrial environments</li><li>Identifying opportunities for process optimization through digital technologies</li><li>Supporting and contributing to Industry 4.0 initiatives, including smart factory concepts and data-driven manufacturing</li><li>Eliminating defects and errors within product and software development</li><li>Participating in and complying with quality and IT standards, cybersecurity requirements, and industrial best practices</li><li>Implementation and maintenance of custom software solutions, including machine-to-machine (M2M) integration</li><li>Collaborating with cross-functional teams to implement Manufacturing Execution Systems (MES)</li></ul>Qualifications:<ul><li>Bachelor’s degree in electrical engineering, software engineering, or a similar field</li><li>Advanced English skills (verbal and written communication)</li><li>Proficiency in maintaining automation systems and industrial IT/OT integrations</li><li>Understanding of robotics (ROS), AI, and machine learning</li><li>Advanced troubleshooting, multitasking, and analytical skills</li><li>Proficiency in a compiled programming language such as Python, C#, VBA, Java, or other selected languages</li><li>Familiarity with IoT, OPC UA, MQTT, or similar industrial communication protocols</li><li>Exposure to lean manufacturing or continuous improvement initiatives</li><li>Strong willingness to adapt and overcome challenging situations, and ability to keep up with the latest technologies</li></ul>

IT Project Manager

Customer Service Representative to manage customer accounts and provide excellent support throughout the order and communication process. The ideal candidate must have strong English language skills, solid knowledge of Excel, and excellent written and verbal communication abilities. Additional knowledge of ERP systems will be evaluated. &nbsp;Key Responsibility AreasHandle communication with export customers via email and phoneProcess and follow up on customer orders and inquiriesMaintain accurate customer records and reportsCoordinate with internal departments to ensure timely order fulfillmentProvide professional and efficient customer supportPrepare and update sales and shipment documentationBuild and maintain positive customer relationshipsAchieving assigned quarterly sales goalsCommunicate new products and innovation Reporting sales progress, maintaining sales records on daily, weekly, and monthly basis, to include sales call reports, weekly preview reports, expense reports, and other reports as directed by the managementSet yourself apartYou possess the following qualifications, background and abilities:<ul><li>College business or related field degree</li><li>Professional inside sales or/and customer service experience strongly preferred</li><li>Positive, enthusiastic and energetic</li><li>Strong negotiation skills and written and verbal communication skills</li><li>Conflict resolution and problem solving skills</li><li>Ability to thrive in a team environment required</li><li>Fluent in English</li></ul>

Customer Service Assistant

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team.&nbsp;We are looking for a&nbsp;Technical Service &amp; Recall Operations Coordinator&nbsp;at the&nbsp;Technical Department.&nbsp;# YourRole in more detail✅Continuous reporting and communication with the Technical Manager.✅Optimization of communication and technical services provided to Partners and Customers.✅Coordinate and manage Recall Campaigns for Auto &amp; Moto brands, track recall KPIs, and develop action plans to improve completion performance.✅Search for and update customer information to increase recall completion rates.✅Monitor availability and stock levels of recall spare parts.✅Maintain continuous communication with the authorized dealer network and relevant authorities (Ministries, Technical Inspection Centers, insurance companies, etc.).✅Conduct visits and audits at authorized workshops nationwide.✅Ensure dealer compliance with manufacturer standards (Auto &amp; Moto).✅Review warranties and pending warranty claims.✅Manage dealer agreements, including preparation, monitoring, and compliance with corporate standards.✅Manage and monitor CSI (Customer Satisfaction Index) programs.✅Participate in digitalization projects related to dealer assessments and after-sales processes.&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠✅ Degree in Mechanical Engineering (University / Technological Institute / Vocational Institute).✅Previous experience in a similar position within the automotive or motorcycle industry.✅Basic knowledge of modern vehicle technical operations and systems.✅Valid car and/or motorcycle driving license.✅Experience with Customer Relationship Management (CRM) systems, Electronic Parts Catalogs (EPC), and Enterprise Resource Planning (ERP) systems will be considered an additional asset.✅Availability for regular business travel.✅Excellent command of the English language, both written and spoken.✅Very good computer skills, including MS Office.✅Completed military obligations (applicable to male candidates).✅Strong communication and organizational skills, with attention to detail and the ability to effectively manage multiple tasks.✅Experience in Complaint Management and Customer Service.✅Dynamic personality with excellent organizational, communication, and presentation skills.✅Strong organizational abilities with emphasis on detail and multitasking.✅Ability to take initiative and make decisions that contribute to positive outcomes.✅Strong problem-solving skills with a results-oriented mindset.&nbsp;&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor, and indoor parking💻 Cutting-edge IT equipment, mobile, and data plan📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG, and volunteering activities.🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.💰 Discounts on our company’s products.🏃‍♀️ A variety of company activities and family perks.

Technical Service & Recall Operations Coordinator

Room Service order takers represents the first point of contact to in room dining for all guests and are responsible to coordinate all service requirements addressed to room service department, Primarily responsible for guest orders via phone in order to provide guests with a memorable in-room dining experience, Inputs the orders through Micros, coordinates guest amenities, and organizes guest trays pick-ups on completion of meals in a timely manner Key Duties and Responsibilities<ul><li>Has excellent telephone skills; always adheres to the standard of telephone etiquette and&nbsp; uses the guests name whenever possible.</li><li>Ensures the phones are always covered by a trained staff member during breaks and meal periods</li><li>Ensure that the workplace and surrounding area are kept clean and organized.</li><li>Directly involved in the order taking and order placing process while dealing with guest requests and&nbsp; orders, courteously, efficiently and promptly</li><li>Input Guest orders in Micros and issue guest check for each order</li><li>Double checks each order to insure it is correct and complete</li><li>Ensure all special guest requests are very well explained to the kitchen via Micros.</li><li>In case of guests with dietary restrictions inform the Chef and all person concerned accordingly</li><li>Monitor guest orders and ensure that all guest orders are delivered within the quoted time.</li><li>Coordinate with housekeeping for pick-up of guest trays after completion of guest meals &amp;&nbsp; maintain the pick-up log and follow up with service staff for tray pick-ups.</li><li>Coordinate guest amenities with kitchen team and follow up with front desk and</li><li>Housekeeping of any room changes, cancelations, do not disturb rooms.</li><li>Be thoroughly familiar with all F&amp;B outlet menus, ingredients and method of preparation&nbsp; for each dish, wine list, as well as hours of operation for all the outlets</li><li>Be knowledgeable of all services, facilities and products offered by the hotel.</li><li>Accurately take F&amp;B orders by means of Phone, ensure that guest name, room number,&nbsp; time of order and delivery timings are clearly registered.</li><li>Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service always</li><li>Display excellent conversation skills and always selling techniques</li><li>Communicate with the kitchen regarding menu questions, the length of wait and product availability</li><li>If the order has not been sent by the expected time, a call must be placed to the guest to apologies and&nbsp; re-evaluate the delivery time.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned by supervisor/Manager</li><li>Flexible to work in other areas when required by the immediate supervisor/IRD Manager</li><li>Is familiar with various forms and communication essential to IRD operations (amenity forms,&nbsp; cakes, flowers etc.), informing all departments involved</li><li>Assist the IRD staff during peak times and help in coordinating and setting up MEP.</li><li>Takes the initiative to complete various tasks and assists colleagues during slow periods (polish silverware, glasses, folding napkins. etc.)</li><li>Maintain guest history (allergies, preferences etc)</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>High school diploma or equivalent preferred.</li><li>Minimum 2 years of relevant experience</li><li>Excellent knowledge of English</li><li>Excellent oral communication skills required.</li><li>Positive interpersonal skills required.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

In Residence Dining, Order Taker | One&Only Aesthesis, Athens (18959)

Intellectica is recruiting an experienced and purpose-driven Business Development &amp; Sales Lead on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a track record in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the CEO and will own the commercial strategy across multiple ventures and lead a small, high-impact sales function.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Owning and evolving the commercial strategy across the venture portfolio, including definition of ICPs, target segments, value proposition, pricing &amp; packaging, go-to-market approach and success metrics per venture</li><li>Leading and developing the sales function, including team management, target setting, coaching on messaging, objection handling and closing techniques, while actively stepping in to support or unblock high-value opportunities</li><li>Designing and driving the commercial operating model, translating strategic priorities into actionable sales plans with quarterly objectives, activity KPIs, and a structured cadence (weekly pipeline reviews, monthly performance tracking, and bi-weekly reporting to the CEO)</li><li>Leading end-to-end sales execution and business development activities, including lead generation, prospecting, discovery, demos, proposals, negotiations, and deal closure, with active involvement in key deals</li><li>&nbsp;Managing pipeline governance and CRM infrastructure, ensuring accurate tracking of activities, forecasting, reporting on conversion rates and deal velocity, and maintaining full commercial visibility for leadership</li><li>Building and managing B2B partnerships and corporate client relationships, promoting the organization’s venture portfolio, platforms, and commercial offerings across target audiences</li><li>Driving employer sales for the B2B talent platform, leveraging existing networks and strategic introductions to secure paying clients and validate early commercial traction</li><li>Supporting the commercial scaling of additional ventures (e.g. B2B catering spin-off), by enabling sales execution, coaching, and opening access to strategic corporate accounts</li><li>Collaborating closely with Product teams to provide structured market and customer feedback, supporting product development, pilots, and commercial readiness</li><li>Any other task that may be required from time to time</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business Administration, or a related field</li><li>Proven experience in B2B sales or business development, ideally within SaaS, tech‑enabled platforms, HR tech, talent solutions or startup / venture environments</li><li>Proven experience in a player‑coach or sales leadership role, with responsibility for setting targets, mentoring team members and driving performance</li><li>Demonstrated ability to close deals in consultative, relationship‑driven sales cycles</li><li>Familiarity with CRM systems, pipeline management and sales reporting, with a data‑driven approach to forecasting and performance tracking</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;&nbsp;Core competencies of a successful candidate:<ul><li>Results-driven with a proactive, can-do approach</li><li>Strong leadership skills with demonstrated ability to manage teams and cross-functional projects</li><li>Pipeline &amp; CRM discipline</li><li>Relationship building</li><li>Ownership &amp; accountability</li><li>Strategic thinker with excellent organizational ability</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Able to represent the organization professionally in external settings</li></ul>

Business Development Lead

Intellectica is recruiting an experienced Mechanical Site Engineer on behalf of its client, a leading engineering &amp; construction group with nationwide operations and a strong footprint in energy, industrial and infrastructure projects. The position is based in Lavrio, Attiki and will report to the Technical Director. The successful candidate will oversee the mechanical scope of works across a multi‑building redevelopment project, ensuring high‑quality execution, technical compliance and seamless coordination with civil, electrical and H&amp;S teams.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Overseeing the mechanical engineering scope of a large‑scale reconstruction and production‑facility project, ensuring safe, timely and technically sound execution across all phases</li></ul>Mechanical Design Review &amp; Technical Alignment<ul><li>Reviewing mechanical designs, equipment layouts, and installation requirements related to fire safety, HVAC, ventilation, hydraulics and industrial‑production systems</li><li>Ensuring full alignment between mechanical studies and civil, structural and electrical designs throughout the project lifecycle</li><li>Identifying design gaps or constructability issues and proposing practical engineering solutions</li></ul>On‑Site Supervision &amp; Quality Assurance<ul><li>Monitoring daily work on site to verify adherence to technical specifications, project timelines and quality standards</li><li>Supervising subcontractors and ensuring proper installation, testing and commissioning of mechanical systems across all buildings under reconstruction</li><li>Conducting inspections, validating method statements, and ensuring compliance with safety protocols and regulatory requirements</li><li>Maintaining accurate records including site logs, inspection reports, material approvals and handover documentation</li></ul>Coordination &amp; Stakeholder Management<ul><li>Collaborating closely with civil engineers, electrical engineers, the Quality Controller, and the Health &amp; Safety team to ensure cohesive project delivery</li><li>Liaising with vendors and suppliers to verify technical compatibility and timely delivery of mechanical materials and equipment</li><li>Supporting resolution of on‑site technical issues by providing clear direction and engineering judgment</li></ul>&nbsp;Project Support &amp; Operational Contribution<ul><li>Assisting the Technical Director in progress monitoring, reporting, planning updates and risk identification</li><li>Contributing to continuous improvement of site processes, documentation and coordination practices</li><li>Any other work that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>BSc in Mechanical Engineering, or a related field</li><li>MSc or MBA will be considered a strong asset; additional technical certifications will be considered a plus</li><li>At least 8 years of experience in construction, industrial or large‑facility projects with strong exposure to mechanical installations</li><li>Solid understanding of fire safety systems, HVAC, ventilation, hydraulics and mechanical design principles</li><li>Demonstrated experience supervising on‑site mechanical works and coordinating effectively with civil, structural and electrical teams</li><li>Proficiency in AutoCAD for reviewing and interpreting technical drawings</li><li>Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint), with prior experience in ERP systems considered an advantage</li><li>Familiarity with project‑management tools (e.g., Primavera, MS Project) will be viewed positively</li><li>Excellent documentation, reporting and organizational capabilities</li><li>Valid driver’s license</li><li>Fluent in English and Greek (both written and verbal)</li><li>Flexibility and ability to work across project sites throughout Greece, as required</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong ownership mindset and accountability</li><li>Excellent communication and coordination skills</li><li>Structured, detail‑oriented and safety‑focused</li><li>Ability to resolve issues quickly and effectively</li><li>Team‑oriented with potential to grow into a leadership role</li></ul>

Mechanical Site Engineer

We are currently looking for a Brand Manager based in Greece to join our Vitam team. Vitam is the leading brand of YF category in Greece and the biggest brand of Flora Food Group SEE portfolio.&nbsp;This role is a maternity cover position offered under a fixed‑term contract (12-18 months)&nbsp;As a Brand Manager, working together cross-functionally with Sales, Trade Marketing, supply chain and finance teams, you will leverage and translate the full capability of the Global Flora Food Group organization into a localized marketing plan to drive sustainable growth. Working in a local brand you will have the opportunity to build the strategy and communication from scratch. The position will report to the Marketing Manager of Greece.&nbsp;Your strong motivation and your knowledge within the FMCG or retail landscape will enable you to shape how consumers experience and engage with our products every day. You should have excellent analytics skills and you love looking at the data and coming up with insights and recommendations on how to grow and push the business into the right direction. You are a great communicator in English, able to build relationships with both the internal teams but also our external partners. You are determined to deliver on the commitments you make.&nbsp;We’re looking for someone who thrives in a fast-paced environment, enjoys end‑to‑end ownership, and has the determination to make an impact. A self-starter, able to work autonomously and integrate into the wider team with ease to really start supporting the function from Day 1. &nbsp;&nbsp;More details?&nbsp;&nbsp;Main Responsibilities:<ul><li>Responsible for the development, coordination, and implementation of the brand strategy</li><li>Develop consumer-first growth plans across the 7Ps, rooted in insights and market trends</li><li>Lead and support new product launches and relaunches</li><li>Oversee portfolio performance and RGM initiatives to drive profitability and reduce complexity</li><li>Responsible for budget monitoring and control</li><li>Analyze P&amp;L results and own your brands' performance</li><li>Contribute to the S&amp;OP process and gap-filling initiatives</li><li>Analyze brand performance (category trends, market share, competition, consumer behavior) and initiate corrective actions when needed</li><li>Develop seasonal and thematic activations (e.g., holiday recipes and activations)</li><li>Present brand plans to internal stakeholders</li><li>Plan and execute ATL (TV, OOH, print) and BTL (in-store, sampling, events) campaigns</li><li>Collaborating with digital teams on social media and influencer marketing</li><li>Track campaign KPIs, including reach, engagement, and ROI</li></ul>&nbsp;So, what does it take to be successful in this role?<ul><li>You have a proven track record of 3–5 years in Marketing/Brand Management within FMCG</li><li>You have a strong understanding of business financials and solid analytical skills</li><li>You have excellent communication and presentation skills</li><li>You have a hands-on, entrepreneurial mindset with a strong consumer focus</li><li>You are able to work both independently and as part of a team</li><li>You have excellent proficiency in Microsoft Office (Excel, PowerPoint)</li><li>You are fluent in English</li></ul>Your strong personality and entrepreneurial spirit will enable you to identify and develop collaboration opportunities to drive growth. Your drive to get things done and your willingness to challenge the status quo will be highly valued. If you naturally spot growth opportunities and are motivated to make a real impact, Flora Food Group is the right place for you.Additionally, your flexibility and proactive mindset will enable you to thrive at Flora Food Group.

Brand Manager Vitam

Στην Tesla, οι Service Advisors διασφαλίζουν διαρκώς μια άψογη εμπειρία για τους πελάτες στην τεχνική υποστήριξη των οχημάτων τους. Αποτελούν την πρώτη γραμμή της Tesla και είναι οι πρεσβευτές του brand μας, υποστηρίζοντας την αποστολή μας να επιταχύνουμε τη μετάβαση του κόσμου στη βιώσιμη ενέργεια.Ως Senior Service Advisor, θα υποστηρίζετε τους πελάτες από τη στιγμή που θα περάσουν την πόρτα μας ή θα προγραμματίσουν μια επίσκεψη για σέρβις, μέχρι την επιστροφή του οχήματός τους, διαχειρίζοντας την επικοινωνία μέσω φυσικών και ψηφιακών καναλιών.Έχουμε δημιουργήσει ένα από τα πιο καινοτόμα οχήματα που κατασκευάστηκαν ποτέ, και εσείς θα συμβάλετε στο να διασφαλίσουμε μια εξίσου καινοτόμα εμπειρία εξυπηρέτησης.Για να πετύχετε στην Tesla, πρέπει να είστε δραστήριοι, ιδιαίτερα οργανωτικοί και να εργάζεστε έξυπνα. Είναι σημαντικό να έχετε πάθος για το brand και να μπορείτε να προσφέρετε μια μοναδική εμπειρία στους πελάτες.At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.As a Senior Service Advisor, you will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience.To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences.Τι θα κάνετε<ul><li>Σίγουρη και επαγγελματική επικοινωνία με τους πελάτες ως πρεσβευτής της Tesla, τόσο διαδικτυακά όσο και δια ζώσης, παρέχοντας ενημερώσεις για τον προγραμματισμό, την εξέλιξη της εξυπηρέτησης, την αναμονή και τις πληρωμές</li><li>Διαχείριση κλιμακούμενων ζητημάτων, επιλύοντας με αυτοπεποίθηση και ηρεμία δύσκολες συνομιλίες σε όλα τα κανάλια επικοινωνίας. Ενημέρωση και συμβουλευτική υποστήριξη των πελατών σχετικά με τις πολιτικές εγγύησης της Tesla.</li><li>Ενημέρωση των πελατών για τα προϊόντα και την εφαρμογή Tesla App, τις επισκευές, τις πληρωμές και τα τιμολόγια, απαντώντας σε ερωτήσεις με φιλική και κατανοητή γλώσσα</li><li>Διαχείριση των διαδικασιών χρέωσης και τιμολόγησης στον χώρο, παρακολούθηση εκκρεμοτήτων με πελάτες, λήψη εγκρίσεων για επαγγελματικούς πελάτες και ασφαλιστικές υποθέσεις, καθώς και υποστήριξη του τμήματος εισπράξεων (AR).</li><li>Διατήρηση ενός τακτοποιημένου, αντιπροσωπευτικου χώρου εξυπηρέτησης πελατών (σαλόνι πελατών, είσοδος εξυπηρέτησης) και οργάνωση του χώρου στάθμευσης</li><li>Διαχείριση του στόλου.</li><li>Διoργάνωση test drives, εκπροσωπώντας τα νέα προϊόντα και συμβάλλοντας στην ενίσχυση των πωλήσεων</li><li>Διαχείριση των αφίξεων χωρίς ραντεβού και των απρόβλεπτων περιστατικών στον χώρο, διασφαλίζοντας&nbsp;μία ομαλή λειτουργία του χώρου εργασίας</li><li>Πλήρης κατανόηση των προϊόντων και των διαδικασιών εξυπηρέτησης της Tesla, για την εκτέλεση βασικών, οπτικών διαγνωστικών ελέγχων και την ακριβή καταγραφή εντολών επισκευής στα συστήματα</li><li>Στενή συνεργασία με εσωτερικές ομάδες (π.χ. τεχνικούς) για να διασφαλίσετε ότι τα αυτοκίνητα των πελατών εξυπηρετούνται αποτελεσματικά και χωρίς προβλήματα</li><li>Ανάληψη πρόσθετων καθηκόντων, σύμφωνα με τις ανάγκες της επιχείρησης</li></ul><ul><li>Confidently communicate with customers as a Tesla ambassador through digital channels, and face-to-face to provide: Scheduling/status updates, waiter updates, and payment requirements</li><li>Manage escalations, confidently resolving and defusing difficult conversations across all communication channels. Advise and educate your customer on Tesla warranty policies</li><li>Educate customers on Product, Tesla App, repairs, billing and invoicing and answer any questions using customer friendly language</li><li>Manage billing and invoicing processes at the location, following up with customers, getting approvals for business customer and insurance cases and support AR.</li><li>Maintain a tidy, representable customer facing area (customer lounge, service entrance), and organize the parking lot.</li><li>Manage the service fleet.</li><li>Facilitate test drives in service, being an ambassador for new products and support in generating additional sales</li><li>Manage arrival of unscheduled appointments and any surprises on site – ensuring smooth operations of the workshop</li><li>Possess in-depth knowledge of Tesla’s products and service operations to perform basic, visual diagnostics and accurately record repair orders into systems</li><li>Partner closely with internal teams (e.g. technicians) to guarantee customers' cars are serviced efficiently and seamlessly</li><li>Perform additional responsibilities as assigned to meet business needs</li></ul>Τι θα έχετε μαζί σας<ul><li>Σχετική εμπειρία σε ρόλο που αφορά την εξυπηρέτηση των πελατών, κατά προτίμηση σε τεχνικό περιβάλλον ή περιβάλλον αυτοκινητοβιομηχανίας</li><li>Ικανότητα να ανταποκρίνεστε αποτελεσματικά σε ένα δυναμικό και συνεχώς μεταβαλλόμενο περιβάλλον με πολλαπλές προτεραιότητες, διατηρώντας παράλληλα προσοχή στη λεπτομέρεια.</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και ικανότητα ανάπτυξης και διατήρησης ισχυρών επαγγελματικών σχέσεων με εσωτερικούς συνεργάτες και πελάτες</li><li>Ικανότητα να εργάζεστε αποδοτικά σε ένα ομαδικό περιβάλλον και να επιτυγχάνετε κοινούς στόχους.</li><li>Άριστες δεξιότητες επίλυσης προβλημάτων και ισχυρή ικανότητα ανάληψης πρωτοβουλιών και προληπτικής δράσης</li><li>Ψηφιακή ευχέρεια – ικανότητα γρήγορης προσαρμογής και εξοικείωσης με νέες τεχνολογίες και συστήματα</li><li>Καλή γνώση του MS Office</li><li>Ικανότητα αποτελεσματικής επικοινωνίας, ανάγνωσης και γραφής στην αγγλική και την τοπική γλώσσα</li><li>Απαιτείται έγκυρο δίπλωμα οδήγησης και διατήρηση ασφαλούς ιστορικού οδήγησης</li></ul><ul><li>Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment</li><li>Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail</li><li>Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers</li><li>Ability to excel in a team-based environment and achieve common goals</li><li>Excellent problem-solving skills, and strong ability to take initiative and be proactive</li><li>Digitally savvy – ability to adopt and adapt quickly to new technology and systems</li><li>Good knowledge of MS Office</li><li>Able to communicate, read, and write effectively in the English language, and Greek</li><li>Must have and continue to maintain a valid driving license and safe driving record</li></ul>

Senior Service Advisor , Athens

WINGS is looking for an experienced AI/ML Engineer to join its product expansion internationally and locally.The main responsibilities of the role will include:<ul><li>Working as part of a growing team, while also being independent</li><li>Resolving interesting problems and gaining expertise in state-of-the-art technologies</li><li>Using Machine Learning techniques and Artificial Intelligence algorithms</li><li>Having the opportunity to be involved in the design, implementation, of solutions&nbsp;</li></ul>Requirements&nbsp; Educational requirements:<ul><li>Candidates must have a Bachelor’s Diploma in Computer Science, Electrical &amp; Computer/Electronic engineering, Networks, Telecommunications or other relevant fields</li><li>Master’s Degree in the afore-mentioned areas will be considered as a plus</li></ul>Necessary skills:<ul><li>At least 3 years of experience in a similar role as a Data Scientist with focus on computer vision solutions&nbsp;</li><li>Deep understanding of ML techniques and AI algorithms</li><li>Extensive programming skills in Python and relevant tools (e.g. PyTorch, TensorFlow etc.)</li><li>Experience in handling structured and unstructured data from various sources</li></ul>Other Qualifications:<ul><li>Excellent verbal and written communication skills in English</li><li>Native or fluent Greek, oral and written</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

AI/ML Engineer

We are offering a great work experience in amazing Thessaloniki, Greece, for a role as a Polish Back Office Email Support for Video Game Platform.&nbsp;Why this role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Video Game Platform</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look:&nbsp;Specialist training for the product/service, which will be a vibrant and innovative video game platform You will:<ul><li></li></ul><ul><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving, with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Polish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>&nbsp;BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>

Polish Back Office Email Support

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Portuguese Back Office E-mail Support for Video Game Platform.&nbsp;Why this role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Video Game Platform</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look:&nbsp;Specialist training for the product/service, which will be a vibrant and innovative video game platform You will:<ul><li></li></ul><ul><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving, with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Portuguese , good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>&nbsp;BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>&nbsp;

Portuguese Back Office E-mail Support

We are seeking an experienced and proactive Customer Care Supervisor to oversee the performance and daily operations of our outsourced customer support partner (BPO). The ideal candidate will act as the main point of contact between our company and the BPO team, ensuring service quality, operational efficiency, and excellent customer experience standards.&nbsp;Key Responsibilities<ul><li>Monitor and manage the performance of the outsourced customer service provider (BPO)</li><li>Track KPIs including SLA, CSAT, AHT, quality scores, productivity, and response times</li><li>Conduct regular performance reviews and operational meetings with the BPO management team</li><li>Identify operational gaps and implement improvement plans</li><li>Ensure customer interactions align with company policies and standards</li><li>Analyze reports and customer feedback to improve service delivery</li><li>Coordinate training requirements and process updates with the BPO</li><li>Escalate critical customer issues and ensure timely resolution</li><li>Prepare weekly and monthly operational reports for management</li><li>Support workforce planning and volume forecasting activities</li><li>&nbsp;</li></ul>Requirements<ul><li>Previous experience in customer service supervision, team leadership, or BPO/vendor management</li><li>Strong understanding of call center KPIs and customer support operations</li><li>Experience working with outsourced customer support teams is highly preferred</li><li>Excellent communication and stakeholder management skills</li><li>Strong analytical and reporting abilities</li><li>Ability to work independently and manage external partners effectively</li></ul>&nbsp;Preferred Qualifications<ul><li>Experience managing multi-channel support operations (calls, chats, escalations)</li><li>Knowledge of quality assurance and performance management processes</li><li>Experience in vendor management or outsourcing environments</li></ul>

Customer Care Supervisor

We are looking for a hands-on Marketing Generalist who thrives in a fast-paced environment and enjoys wearing multiple hats. This role is perfect for someone who combines creativity with analytical thinking, wants to actively shape brand presence, and contribute directly to business growth. You won’t just “support” marketing activities — you’ll be part of building and evolving them.Key Responsibilities:<ul><li>Execute multi-channel marketing campaigns (digital and offline)</li><li>Support content development for website, newsletters, and marketing materials</li><li>Coordinate email marketing campaigns and maintain CRM lists</li><li>Monitor and analyze campaign performance (KPIs, ROI, engagement metrics)</li><li>Collaborate with internal teams (sales, product) to align messaging and campaigns</li><li>Support event planning, exhibitions, and promotional activities</li><li>Conduct market research and competitor analysis</li><li>Work with external partners and vendors when needed (media, etc.)</li></ul>Skills &amp; Experience:<ul><li>Bachelor’s degree in Marketing, Business Administration, Communications, or related field will be considered an asset</li><li>1-2 years of experience in a marketing role</li><li>Strong understanding of digital marketing (social media, email, SEO basics)</li><li>Experience with marketing tools (e.g., Google Analytics, Meta Business Suite, email platforms like Mailchimp) is a plus</li><li>Excellent written and verbal communication skills in English</li><li>Strong organizational and project management skills</li><li>Ability to multitask and manage multiple projects simultaneously</li><li>Analytical mindset with attention to detail</li><li>Creative thinking and problem-solving ability</li><li>Proficiency in Microsoft Office / Google Workspace</li><li>Basic design skills (Canva, Adobe Suite) are a plus</li></ul>

Marketing Generalist

We are looking for a motivated and detail-oriented IT Support Specialist to join our IT team. This is an excellent opportunity for someone eager to learn and grow within a dynamic&nbsp;logistics&nbsp;environment. You will play a key role in providing first-level technical support and ensuring that systems and equipment&nbsp;operate&nbsp;smoothly and securely across all locations.&nbsp;&nbsp;What You’ll Be Doing:<ul><li>Provide technical&nbsp;assistance&nbsp;and support for computer systems, software, and hardware.&nbsp;&nbsp;</li></ul><ul><li>Diagnose, troubleshoot, and resolve technical issues both remotely and on-site across BOX NOW sites.&nbsp;&nbsp;</li></ul><ul><li>Install, configure,&nbsp;modify, and&nbsp;maintain&nbsp;computer hardware and software.&nbsp;&nbsp;</li></ul><ul><li>Document support requests, actions taken, and resolutions in ticketing systems,&nbsp;maintaining&nbsp;accurate&nbsp;records.&nbsp;&nbsp;</li></ul><ul><li>Collaborate with partners and internal teams to resolve daily technical challenges.&nbsp;&nbsp;</li></ul><ul><li>Assist&nbsp;in deploying and&nbsp;maintaining&nbsp;network systems, ensuring reliability and security.&nbsp;&nbsp;</li></ul><ul><li>Participate in product UAT and QA processes to ensure high-quality deliverables.&nbsp;&nbsp;</li></ul><ul><li>Provide user training on systems, tools, and IT best practices.&nbsp;&nbsp;</li></ul><ul><li>Support and&nbsp;maintain&nbsp;enterprise antivirus platforms to ensure system security.&nbsp;&nbsp;</li></ul>&nbsp;What We’re Looking For:<ul><li>Bachelor’s degree in IT, Computer Science, or a related field, or equivalent work experience.&nbsp;&nbsp;</li></ul><ul><li>Proficiency&nbsp;with Microsoft 365 platforms, including Entra, Intune, and Exchange Online.&nbsp;&nbsp;</li></ul><ul><li>Familiarity with enterprise antivirus platforms.&nbsp;&nbsp;</li></ul><ul><li>Solid understanding of networking concepts, including configurations and security.&nbsp;&nbsp;</li></ul><ul><li>Strong organizational skills, attention to detail, and ability to multitask in a dynamic environment.&nbsp;&nbsp;</li></ul><ul><li>Excellent communication and relationship-building skills in both Greek and English.&nbsp;</li></ul>

IT Support Specialist

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

Insurance Relationship Manager

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team at Eurolife FFH Life Insurance. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

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