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Your Tasks<ul><li>End user support for customers (remote)</li><li>Qualification and dispatching of incoming support requests</li><li>Incident solution (1st Level)</li><li>Microsoft client system support and adaptations to existing systems in the Microsoft server environment</li><li>Support IMAC for Customers</li><li>IT-support (1st Level) for colleagues</li></ul>Your Profile&nbsp;Your Know-how<ul><li>Fluency in spoken and written German</li><li>Fluency in spoken and written English</li><li>Completed training or studies in the field of IT or comparable professional experience</li><li>Basic knowledge of network technology, DNS/DHCP and Windows Server operating systems</li><li>Experience in supporting Microsoft Office and Windows client operating systems</li></ul>&nbsp;Your Personality<ul><li>Distinct customer and service orientation</li><li>Self-sufficient and organized way of working</li><li>Strong team and communication skills</li><li>Solution-oriented mindset and reliable manner</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>

German Speaking IT Support / Helpdesk 1st/2nd Level (m/f/d) - Athens

German Speaking IT Support / Helpdesk 1st/2nd Level (m/f/d) - Thessaloniki

We are looking for a Business Intelligence (BI) Analyst who will use and enhance our BI and Analytics solutions that turn data into information, information into insight and insight into business decisions. If you have a background in data and business analysis, you are analytical and an excellent communicator, then challenge yourself by joining our #BIteam and make an impact!This is a chance to be part of a rapidly growing team in a company that is changing the food delivery landscape, and be able to influence, execute and see the impact of your work at the end of the day.What you’ll do:<ul><li>Work closely with cross-functional teams across the business to understand data needs and come up with creative analytical solutions</li><li>Understand business strategy, provide recommendations and leverage technical skills to create insightful BI solutions that will take team to the next level</li><li>Take ownership of the data processing pipeline, including data import, cleaning and processing of large amounts of data</li><li>Perform complex data analysis to identify trends, patterns, and insights that drive business decisions &amp; communicate your findings</li><li>Design, develop and deliver data-flows, dashboards and reports.</li><li>Optimize &amp; enhance our BI stack &amp; processes</li></ul> What you need to be successful &nbsp;<ul><li>Bachelor's in a quantitative field (e.g. Computer Science, Management Science and Technology, Statistics, Mathematics, Physics or Engineering)</li><li>At least 2 years of working experience in a similar role</li><li>Good knowledge &amp; expertise in SQL and building ETL pipelines</li><li>Experience using Python and/or BI/Data Visualization tools (Power BI, Tableau, Looker Studio)</li><li>Familiarity with version control systems (ie Git)</li><li>Ability to write well-documented, reusable code</li><li>Excellent presentation skills in both Greek and English language</li><li>A continuous improvement mindset with high attention to detail and commitment to quality.</li></ul>Awesome if you have:<ul><li>MSc in Data Science/Business Analytics or similar quantitative field will be considered a plus</li><li>Experience using data orchestration &amp; transformation tools (ie Airflow, dbt)</li><li>Experience on cloud computing, especially Google Cloud Platform</li><li>Familiarity with Data Science and Machine Learning Algorithms</li><li>Familiarity with working with APIs</li><li>An interest to learn and apply knowledge in the AI field</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you &nbsp;<ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!</li></ul>&nbsp;

Business Intelligence (BI) Analyst

Steelmet S.A., the corporate services arm of the Viohalco Group, is seeking a visionary&nbsp;PMO Senior Manager&nbsp;to restructure and elevate an existing PMO function. We are looking for a leader with a proven track record of transforming project execution from "medium maturity" to a center of excellence. You will drive governance, standardize methodologies, and ensure the successful delivery of strategic initiatives across IT, Operations, HR, and Supply Chain.&nbsp;Key Responsibilities<ul><li>PMO Transformation: Redefine and mature PMO methodologies, processes, and tools to align with industry best practices and organizational strategy.</li><li>Portfolio Governance: Oversee the entire project portfolio, ensuring strategic alignment, optimal resource allocation, and strict financial control.</li><li>Leadership: Lead, mentor, and grow a team of 3-5 Project Managers, fostering a culture of transparency and accountability.</li><li>Execution &amp; Standards: Drive the adoption of standard methodologies (Waterfall, Agile, Hybrid) and optimize the use of tools, specifically ServiceNow.</li><li>Visibility: Implement comprehensive dashboards to provide real-time insights into project health, risks, and value realization for senior stakeholders.</li><li>Risk Management: Establish robust risk mitigation strategies across the portfolio to ensure on-time, on-budget delivery.</li></ul>&nbsp;Required Qualifications<ul><li>Experience: 10-15 years in project/program management, with at least 5 years in a PMO Leadership role (Head of PMO/Manager).</li><li>Track Record: Demonstrated success in restructuring or significantly maturing an existing PMO.</li><li>Education: Bachelor’s degree in Engineering, Business, or related field (Master’s preferred).</li><li>Certification: PMP or PRINCE2, PgMP is a plus.</li><li>Technical Skills: Proficiency in project management software; experience with ServiceNow SPM is highly desirable.</li><li>Exceptional leadership, communication, negotiation, and interpersonal skills, with the ability to influence and collaborate at all levels of the organization.&nbsp;</li><li>Strong analytical and problem-solving abilities, with a strategic mindset focused on driving transparency and accountability.&nbsp;</li><li>Languages: Fluent in English and Greek.</li></ul>&nbsp;Preferred Qualifications:<ul><li>Experience with large-scale capital expenditure projects.</li><li>Familiarity with ERP implementation projects (e.g., SAP).</li><li>Previous experience in manufacturing or industrial environment.</li></ul>&nbsp;&nbsp;The Company offers<ul><li>Competitive remuneration package</li><li>Private Health Insurance</li><li>Pension Plan</li><li>Continuous Learning and development</li></ul>&nbsp;

PMO SENIOR MANAGER (3684)

Steelmet S.A., the corporate services arm of the Viohalco Group, is seeking a visionary&nbsp;PMO Senior Manager&nbsp;to restructure and elevate an existing PMO function. We are looking for a leader with a proven track record of transforming project execution from "medium maturity" to a center of excellence. You will drive governance, standardize methodologies, and ensure the successful delivery of strategic initiatives across IT, Operations, HR, and Supply Chain.&nbsp;Key Responsibilities<ul><li>PMO Transformation: Redefine and mature PMO methodologies, processes, and tools to align with industry best practices and organizational strategy.</li><li>Portfolio Governance: Oversee the entire project portfolio, ensuring strategic alignment, optimal resource allocation, and strict financial control.</li><li>Leadership: Lead, mentor, and grow a team of 3-5 Project Managers, fostering a culture of transparency and accountability.</li><li>Execution &amp; Standards: Drive the adoption of standard methodologies (Waterfall, Agile, Hybrid) and optimize the use of tools, specifically ServiceNow.</li><li>Visibility: Implement comprehensive dashboards to provide real-time insights into project health, risks, and value realization for senior stakeholders.</li><li>Risk Management: Establish robust risk mitigation strategies across the portfolio to ensure on-time, on-budget delivery.</li></ul>&nbsp;Required Qualifications<ul><li>Experience: 10-15 years in project/program management, with at least 5 years in a PMO Leadership role (Head of PMO/Manager).</li><li>Track Record: Demonstrated success in restructuring or significantly maturing an existing PMO.</li><li>Education: Bachelor’s degree in Engineering, Business, or related field (Master’s preferred).</li><li>Certification: PMP or PRINCE2, PgMP is a plus.</li><li>Technical Skills: Proficiency in project management software; experience with ServiceNow SPM is highly desirable.</li><li>Exceptional leadership, communication, negotiation, and interpersonal skills, with the ability to influence and collaborate at all levels of the organization.&nbsp;</li><li>Strong analytical and problem-solving abilities, with a strategic mindset focused on driving transparency and accountability.&nbsp;</li><li>Languages: Fluent in English and Greek.</li></ul>&nbsp;Preferred Qualifications:<ul><li>Experience with large-scale capital expenditure projects.</li><li>Familiarity with ERP implementation projects (e.g., SAP).</li><li>Previous experience in manufacturing or industrial environment.</li></ul>&nbsp;&nbsp;The Company offers<ul><li>Competitive remuneration package</li><li>Private Health Insurance</li><li>Pension Plan</li><li>Continuous Learning and development</li></ul>

We are seeking talented and experienced banking Solution Consultants to join our team in Athens, Greece. Job DescriptionThe Banking Solution Consultants should have experience in Retail and Corporate banking, spanning areas such as Wealth-Investment Management and Core Banking.They will interact effectively with Client executives, be a part of high performing, multidisciplinary delivery teams as well as large transformation programs. This role will serve as a trusted advisor focusing on the Agile transformation of the Banking Industry in Greece and EMEA regions. Responsibilities:<ul><li>Participate as a member of the Solutions implementation team in discovery sessions to understand client's business objectives and system needs</li><li>Collaboration with Solutions Architects to design solutions that best meet the client's requirements</li><li>Support clients through the implementation and go-live process and play key role in promoting solution adoption</li><li>Work closely with the Project Leader to manage assigned project responsibilities and keep the projects on schedule</li><li>Communicate progress and expectations, escalating issues to Project Leader for awareness and/or resolution</li><li>Participate in weekly Status Meetings with the Project Leader and Consulting Directors</li></ul> Requirements<ul><li>5+ years of experience in consulting and/or business analysis or systems integration programs</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Experience in the European Banking industry, including knowledge of regulatory and localization requirements</li><li>Strong general consulting skills including team facilitation and business case development</li><li>Analysis skills, process mapping, and business process redesigning</li><li>Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support</li></ul>PersonalBesides the professional qualifications of the candidates, we place great importance on personality profile. These include:<ul><li>Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary</li><li>Analytical Abilities, a goal-oriented work approach, high quality awareness, good team player</li><li>A high degree of initiative and flexibility</li><li>Willingness to travel across Europe for project engagements (6-8 weeks)</li></ul> What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package.</li><li>Health is the most important asset, so we have you secured with a health insurance plan from day one</li><li>We are excited about challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them with vouchers for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that helps us have fun and enjoy working to our team</li></ul>This is an excellent opportunity for a motivated professional to join a growing organization and make a positive impact on our business. If you are interested in this position, please apply now!

Banking Solution Consultant [BAT_01]

We are looking for a passionate Senior Business Intelligence Analyst to join the Commercial Intelligence &amp; Insights team at SKY express. In this role, you will transform complex data into clear insights, dashboards, and analytical outputs that strengthen decision-making and improve commercial performance. The key responsibility is to design, build, and maintain the BI foundation that enables data-driven strategies across the commercial organization.Responsibilities:<ul><li>Foster an insight-driven commercial culture by enabling consistent performance&nbsp;measurement and decision-making across teams</li><li>Design, build, and deliver user-friendly dashboards, reports, and analytical&nbsp;models by partnering with stakeholders, aligning on KPIs, and providing&nbsp;actionable insights.</li><li>Analyse data to identify trends and opportunities by performing deep-dive&nbsp;analyses, and translating findings into clear recommendations.</li><li>Design and optimize business-ready datasets using SQL to support reporting and&nbsp;analytics</li><li>Ensure data accuracy and reporting automation by validating data sources,&nbsp;maintaining BI consistency, and implementing automated workflows.</li><li>Own the end-to-end delivery of BI initiatives, from requirements to&nbsp;implementation and adoption</li></ul>Competencies: <ul><li>Excellent communication skills and cross-functional collaboration with diverse teams.</li><li>Strong business acumen with the ability to understand business needs and frame ambiguous challenges into clear, actionable objectives.</li><li>High attention to detail with a results driven mindset.</li><li>Highly effective at prioritizing and managing workloads</li><li>Team player with the ability to work in a fast-paced environment.</li></ul>Requirements: <ul><li>Bachelor’s Degree in a quantitative field.</li><li>Minimum 3 years of working experience in BI, Analytics or a similar role with large datasets management in cloud environments.</li><li>Knowledge of data modelling &amp; ETL concepts. Exposure to machine learning or AI concepts (e.g. forecasting, predictive or optimization use cases) is a plus.</li><li>Fluency in English (verbal and written) and Greek.</li><li>Proficient in IT (MS Office suite, SQL, data visualization tools e.g. Power BI, Tableau or similar). Familiarity with Python or similar analytical programming languages will be considered a plus.</li></ul>Why Join Us?: <ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (extended to first-degree family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational&nbsp;excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Senior Business Intelligence Analyst

Our Sportsbook Platform is ours – from our Architecture to our Trading teams – we have an in-house platform which hosts our brands offering Sportsbetting for our customers. From the tools our traders use to the cutting edge features our customers use to bet on various sports – our teams are the backbone to making this happen! Our aim is to create the best performance, functionality and user experience in the iGaming industry! As part of our Sportsbook tech team – a high performance, throughout and availability product serving many brands (20+), you will be key in ensuring that the team delivers the required business value.Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Maintaining and evolving our Data Structures</li><li>Build new ETL flows and maintain/improve existing ones</li><li>Be part of designing new data structures and data modelling concepts</li><li>Ensure data quality by verifying data consistency and accuracy – being able to create data validation methods</li><li>Write, optimize, and maintain stored procedures</li><li>Investigate, assess, and develop message-based architectures for data streams</li><li>Comfortable working under Agile Framework (Scrum 2-week iterations)</li><li>Have an investigative mindset to be able to troubleshoot – being creative when it comes to troubleshooting problems and incident management</li><li>Document necessary processes and procedures (creating KBs, runbooks, topology etc)</li><li>Taking full ownership of projects and tasks with being able to work within the team</li><li>Work closely with stakeholders to deliver accurate and timely insights to our business partners</li></ul>&nbsp;What we are looking for<ul><li>Advanced T-SQL Coding and Python for data engineering is a must</li><li>Relational and non-relational DBs (proven experience in MSSQL 2014 – 2019)</li><li>Familiar with cloud-based ETL tools (AWS Glue or Azure data factory)</li><li>Familiar with DWH and ETL concepts</li><li>Familiar with Data Modelling concepts</li><li>Familiar with Reporting and Analytical Tools (Snowflake, PowerBI) , previous BI experience is considered a plus</li><li>Familiar with Amazon Web Services or similar cloud environments, cloud data engineering certifications will be a plus</li><li>Familiar with software versioning tools like Git</li><li>Be experienced and knowledgeable in core database development tuning techniques</li><li>Automation scripting and experience with SQLServer and PostgreSQL will be a plus</li><li>Additional programming skills will be a plus (.NET, Python, R, Scala)</li><li>Knowledge around Big Data concepts and data streaming architectures will be a plus</li><li>Experience in sportsbook/betting or fintech sectors is considered a plus</li><li>Continuous learning mindset</li><li>Can effectively prioritize and handle multiple tasks and projects</li><li>Excellent verbal and written English communication skills</li></ul>What we offerMuch like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Sportsbook – Data Engineer

We are currently looking for a Business Consultant to join our Team! As a Business Consultant, you are expected to undertake the following&nbsp;responsibilities:<ul><li>Participate in requirements gathering and further business analysis</li><li>Undertake small to medium size business components write up</li><li>Translate the business requirements to functional specifications</li><li>Deliver product configuration to meet client needs</li><li>Work with the technical delivery teams for custom solution implementation for more complex functional requirements, understand technical difficulties and gaps and refine the proposed solution</li><li>Design user stories, workflows, and functional specifications, ensuring that they align with business objectives</li><li>Assess proposed solutions to ensure they meet business needs and align with requirements</li><li>Participate in the testing process to validate that solutions meet the specified requirements</li><li>Participate in training sessions to ensure system adaptation and increase system utilization and customer engagement</li></ul>Required skills:<ul><li>MSc or BSc degree in Information Technology (IT), Computer Science, Software Engineering, or related fields</li><li>Experience 2+ years in similar position, in preferably IT projects with usage of open-source frameworks, software, and tools</li><li>Experience with all aspects of the system implementation process of system design, configuration, customization, integration, testing, and support</li><li>Problem-solving and abstract thinking skills</li><li>Excellent communication and interpersonal skills</li><li>Excellent written and verbal communication skills in Greek and English</li></ul>Desired skills:<ul><li>Experience with communicating requirements in writing and using technical design means (such as architecture diagrams, use case and activity diagrams, data/information flows, sequence diagrams, and system component diagrams)</li><li>Experience in Public Sector will be considered as a plus</li><li>Experience in working with Jira suite will be considered as a plus</li></ul>What is there for you:<ul><li>We want our people to be well compensated, so we offer an attractive salary package</li><li>Health is the most important asset, so we have you secured with a health insurance plan from day one</li><li>We are excited about challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them Udemy Online Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working with our team</li></ul>

Junior-Mid Software Business Consultant [TLT_12]

As a Linux Systems Engineer, you’ll play a key role in ensuring the stability, scalability, and security of our corporate and gaming systems.&nbsp;Your day to day will include:• &nbsp; &nbsp;Supporting the assessment of the capabilities and limitations of the system and servers infrastructure, recommending solutions to facilitate the planning, design and development of a scalable and agile system architecture • &nbsp; &nbsp;Providing upgrade recommendations and technical direction to IT support staff to ensure systems’ integrity and availability • &nbsp; &nbsp;Automating and configuring management solutions and implementing improvements in deployment automation. • &nbsp; &nbsp;Managing, maintaining and monitoring all installed systems and infrastructure as well as identifying and resolving technical problems (2nd or 3rd level of support) in coordination with vendors and other IT personnel to achieve accurate system operation&nbsp; • &nbsp; &nbsp;Accurately, effectively and proactively executing migration and configuration changes to support business efficiency with minimum interruption of daily operations • &nbsp; &nbsp;Implementing security, backup, updates, and disaster recovery solutions to ensure the highest level of services and systems availability • &nbsp; &nbsp;Collaborating with security and networking teams to implement, expand and fine-tune security policies on central resources and applications configuring user access and permissions in line with approved levels of authority What you need to succeed:• &nbsp; &nbsp;Bachelor’s degree in Computer Science, Information Systems Management or relevant field&nbsp; • &nbsp; &nbsp;Minimum 3 years of hands-on experience in managing operating systems and databases • &nbsp; &nbsp;Proven working experience in installing, configuring, and troubleshooting of Linux operating systems • &nbsp; &nbsp;Proven experience in Virtualization administration (VMware &amp; Hyper-V &amp; KVM) • &nbsp; &nbsp;Deep knowledge of core IP services (DNS, DHCP, LDAP, NTP, SMTP etc.) • &nbsp; &nbsp;Strong experience with load balancing (HAProxy, Nginx)&nbsp; • &nbsp; &nbsp;Good knowledge of Azure administration • &nbsp; &nbsp;Working knowledge of a variety of hardware platforms and software applications • &nbsp; &nbsp;Knowledge of database management processes, tools and platforms (SQL, Oracle, Sybase etc.) • &nbsp; &nbsp;Proficiency in scripting and automation for routine tasks and deployments. • &nbsp; &nbsp;Experience with CI/CD pipelines and tools like Jenkins, GitLab CI, or CircleCI. • &nbsp; &nbsp;Familiarity with configuration management tools (Ansible, Puppet, Chef). • &nbsp; &nbsp;Good analytical thinking and strong attention to detail • &nbsp; &nbsp;Strong achievement orientation and a can-do mentality • &nbsp; &nbsp;Team player&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Linux Systems Engineer (3801)

The Director, AI Quality Engineering Lead ensures that AI systems across the enterprise are safe, fair, reliable, compliant, and observable from pre‑release through continuous operations. This role designs and operates enterprise evaluation frameworks (quality, bias/fairness, robustness, privacy), leads red‑teaming and guardrail development, encodes policy and regulatory requirements as automated checks, and drives metric reporting and post‑incident learning across AI programs. The lead partners closely with Enterprise Architecture, Compliance, Legal/Privacy, Security, Data Governance, and product/engineering teams to enforce quality and safety gates and enable responsible scale. (Aligned to Corporate Policy and Responsible AI principles.) Reporting into the Head of Applied AI Engineering, you will manage a team of QA Engineers and AI Engineers. This role blends deep technical leadership, product engineering strategy, and direct enablement of enterprise use cases and services. You will partner closely with business, legal and technical stakeholders to design and deliver robust, scalable solutions that demonstrate the value of AI across our enterprise in a safe and compliant way. This role is execution-oriented with strong influence on building AI solutions responsibly.Evaluation and Test Strategy<ul><li>Define and run evaluation frameworks for LLMs and multi-modal systems covering performance, fairness, bias, robustness, safety, and privacy.</li><li>Build automatic + human-in-the-loop evaluation pipelines with reproducible scoring, statistical significance, and error analysis.</li><li>Establish SLOs/SLIs for quality (e.g., grounded accuracy, hallucination rate, privacy leak rate, harmful-content rate).</li></ul>Red-Teaming &amp; Safety Guardrails<ul><li>Design and run red-teaming against prompt injection, jailbreaks, sensitive data leakage, tool-abuse, and retrieval abuse.</li><li>Develop guardrail solutions (classification, content safety, PII/PHI detection, grounding checks, allow/deny lists, rate limiting, output filtering) to mitigate hallucinations, leakage, and compliance violations.</li><li>Maintain attack libraries and scenario banks; simulate adversarial behavior and monitor adaptive attacks over time.</li></ul>Pre‑Release Gating &amp; Continuous Assurance<ul><li>Operate pre‑release evaluation gates with baselines, regression checks, canary/A–B testing, and rollback criteria.</li><li>Run continuous evaluation in production with synthetic &amp; real traffic (shadow/ghost testing) and drift, bias, and toxicity monitoring.</li></ul>Stakeholder Leadership &amp; Culture<ul><li>Coach product teams on responsible AI practices and establish quality ownership norms.</li><li>Build a community of practice across Engineering, Security, Data Governance, and Risk—standardizing test data, benchmarks, and review rituals.</li><li>Mentor engineers building evaluation, red-team, and guardrail capabilities.</li></ul>BASIC QUALIFICATIONS<ul><li>7+ years in ML/AI/Platform/Quality roles, including 3+ years evaluating production systems.</li><li>Advanced degree in Computer Science, Engineering or related discipline.</li><li>Proven design &amp; operation of evaluation harnesses and policy-as-code checks in CI/CD.</li><li>Hands-on Python and expertise with evaluation and safety tooling such as: OpenAI Evals, Ragas/LangSmith, DeepEval, Azure AI Content Safety / OpenAI Moderation, Presidio, Guardrails.ai, Nemo, MLFlow, Grafana, Kibana, Azure monitor</li><li>Cloud &amp; MLOps: Azure/AWS, CI/CD (GitHub Actions/Azure DevOps, feature stores, vector DBs (Azure AI Search, OpenSearch, Pinecone), testing in pipelines.</li><li>Excellent communication with executives and engineers</li><li>Experience leading an engineering team.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Led an AI safety/quality function or enterprise red-team program.</li><li>Prior work with AI based applications, tool use/orchestration, and enterprise data governance.</li><li>Regulatory literacy (e.g., GDPR, EU AI Act readiness), and experience collaborating with Compliance/Risk, Security, and Legal.</li><li>Strong grasp of red-team techniques (prompt/indirect injection, jailbreaks, training data extraction, membership inference, model poisoning, tool abuse).</li><li>Experience with retrieval grounding checks, memory governance, and multi-tenant safety controls.</li></ul>

Director, AI Quality Engineering Lead 4946565

As a Data Engineer, you’ll become a key player in our dynamic Data team, known for being very eager to learn, thriving for growth and creative solutions. You’ll have the opportunity to collaborate with not only several local stakeholders, but also our International Business Units. With several exciting global initiatives launching this year, you’ll be at the forefront of innovation, helping to shape the future of our practices.Your day-to-day:<ul><li>Work closely with a talented team of Data Engineers, BI developers and other Tech departments, to solve important and complex challenges for internal teams within Greece and abroad</li><li>Interpret written business requirements into technical specification documents</li><li>Analyze source data, understand relationships, hierarchies, groups, trends etc.</li><li>Understand our Data Warehousing concept and improve it (with a focus on Databricks)</li><li>Contribute to the Data solutions' architecture and select the right components</li><li>Implement, enhance and optimize ETL jobs and Data Models, leveraging Databricks for efficient data transformation and loading</li><li>Document and communicate your findings, as well as, share best practices within the team and stakeholders</li></ul>Qualifications:<ul><li>Bachelor’s degree in Computer Science, Information Systems Engineering or other similar fields</li><li>Minimum 3 years proven experience in Data Engineering</li><li>Hands-on experience with Databricks and Azure Data Factory</li><li>Proficiency in Python/PySpark</li><li>Extensive knowledge of relational database platforms and T-SQL</li><li>Familiarity with logical and conceptual data models</li><li>Experience with leading BI tools such as Power BI or Tableau is highly valued</li><li>Experience in working with large data sets is a plus</li><li>Experience with Enterprise applications (ERP, CRM, WMS, etc.) and Data Warehouse environments is a plus</li><li>Databricks Certified Data Engineer certification (or equivalent) is a plus</li><li>Knowledge of Insurance Industry is also a plus</li></ul>What we offer:• Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications (our Data team is the #1 team leading the training leadership!)• Partnership with multiple educational institutions across Greece for advanced education, with tuition support.• Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.• Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.• Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.• One-time budget for home-office equipment to make your work-from-home comfortable.• Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.• Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.• Recently renovated offices, central location, with easy accessIf the role sounds interesting to you and you believe you don’t fulfill all the requirements, feel free to still apply– we are happy to hear from you and discuss options.

Data Engineer ( Databricks/Azure ) (Fix-term) REQ2704912

We are looking for a&nbsp;Head of ΙΤ Retail who will be responsible for all aspects of information systems and digital initiatives for all the retail companies and ensures seamless operation of Retail stores in Greece and abroad, enhancing productivity, improving customer experience, and driving innovation through digital trends and technologies.The Head of IT Retail leads a team of professionals to ensure the seamless delivery of IT services and technical solutions, manages vendor relationships and leads IT innovation within the Retail companies. &nbsp;Furthermore, the Head of IT Retail oversees the smooth operations of Retail site systems, their integration with SAP &amp; other ERP systems, payment and other line of business (LoB) applications. The role manages the collaboration with other departments and external partners to deliver innovative and impactful solutions in alignment with the Retail business vision, strategy, goals and values.<h2>During your day you will:</h2><ul><li>Be responsible for the seamless IT service delivery for all Retail stores (indicatively fuels sites, convenience stores, pharmacies, car wash sites, energy (utilities) stores) over a number of countries.</li><li>Be responsible for the design, requirements analysis, planning, implementation and monitoring of new projects/ solutions for all Retail stores, ensuring the integrity/quality of the overall solutions.</li><li>Be responsible for planning and executing/monitoring of the corresponding budget in Retail.</li><li>Be responsible for the fiscal and legal compliance of all Retail stores cooperating closely with the tax and legal departments and tax authorities to monitor deadlines and timetables and schedule IT resources accordingly.</li><li>Evaluate current business processes to identify opportunities for digital enhancement and advises stakeholders on optimal digital investments to boost productivity and improve customer experience.</li><li>Analyze, evaluate and propose procurement of hardware, software &amp; IT services, considering current and future needs of the Retail stores.</li><li>Monitor vendors SLAs according to their contractual obligations and manages vendor relationships and escalations.</li><li>Stay abreast of emerging digital trends and technologies to maintain a competitive edge.</li><li>Supervise section staff, sets goals and evaluates performance</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field</li><li>Master of Science degree with relevant specialization would be considered a plus</li><li>At least 6 years of proven experience in similar role and fast paced environment&nbsp;</li><li>High level knowledge of Information systems and technology management. &nbsp;Knowledge of SAP business processes will be considered a plus.</li><li>Knowledge of Retail industry standards and practices. Experience in the Fuels Retail sector will be considered a plus.</li><li>Excellent communications skills both verbal and written, in Greek and English languages</li><li>Demonstrates clear leadership and supervisory skills.</li><li>Strategic vision and planning.</li><li>Ability to communicate effectively at all levels to both technical and non-technical audiences.</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Head of IT Retail

NTT Data Greece is looking for a Test Engineer in Athens with a strong background in business analysis, reporting, software delivery, and release management to join our IT Service Management team and to work with our clients in the European public sector. In this role, you will support the European Commission by coordinating key conformance testing and deployment activities with EU Member States. Acting as the central point of contact, you will ensure that IT systems comply with technical and functional specifications and are production-ready.Your role:<ul><li>Produce and maintain the required test design specifications – test cases.</li><li>Produce and maintain the Acceptance Test Plan (ATP) for formal test runs.</li><li>Execute the required test cases and analyze the result(s).</li><li>Produce regular progress test reports, status updates, and dashboards to inform all stakeholders.</li><li>Support stakeholders in understanding system specifications and testing processes.</li><li>Escalate critical issues to the Project Manager and the European Commission when needed.</li><li>Contribute to knowledge sharing, process standardization, and continuous improvement of testing cycles.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>﻿2–5 years of experience in software testing or large-scale IT deployments, preferably within EU Customs and/or Taxation or related business processes.</li><li>Solid knowledge of the software testing lifecycle and conformance testing best practices.</li><li>Proven experience in managing multi-stakeholder engagements and deployment activities.</li><li>Demonstrated ability to interpret complex business and technical requirements and communicate them clearly.</li><li>Experience in working with public administration or European institutions.</li><li>Excellent command of English (written and spoken).&nbsp;</li></ul>Nice to have:<ul><li>Familiarity with public sector IT systems.</li><li>Knowledge of testing and validation tools (e.g., SOAP, XML validation, Postman, API testing platforms).</li><li>Understanding of XML, XSD, and REST/SOAP services.</li><li>Experience with EU IT delivery methodologies and standards.</li><li>Additional EU languages are an asset.</li></ul>

Test Engineer

We are looking for a Product Manager to lead the evolution of our Quick Commerce vertical. This includes efood market and our rapidly expanding network of Local Shops (supermarkets, grocery, retail, and convenience). In this role, you will do more than just manage features; you will bridge the gap between the digital interface and the physical reality of a local shelf. You will solve complex problems regarding how users browse thousands of items, how we handle real-time inventory changes, and how we drive basket size in a high-velocity shopping environment. You will act as the vital link between agile development, commercial stakeholders, and our business objectives, ensuring that buying groceries or retail goods is as fast and intuitive as ordering a burger. Finally, you’ll collaborate across design, engineering, data, operations, and customer support teams, shaping solutions that make quick commerce more personal, more seamless, and more trustworthy at every step of the journey. What you’ll be doing:<ul><li>Drive, from a product perspective, a Scrum team and own the product backlog to deliver value for quick commerce customer.</li><li>Balance feature development, technical debt, and operational improvements to maximize product value and market competitiveness.</li><li>Collaborate closely with Product leadership, UX/UI designers, Engineering, Operations, and business stakeholders to maintain a prioritized backlog aligned with business value and OKRs.</li><li>Use data and experimentation to guide decisions and measure success</li><li>Βecome the domain expert on our suite of global tools for Catalog Management and Order Integration. You will ensure these complex tools are correctly integrated, configured, and optimized for the market.</li><li>Manage the end-to-end data flow—ensuring that massive updates (e.g., thousands of price changes or stock updates from a supermarket chain) reflect instantly and accurately on the user’s app without crashing performance.</li><li>You will serve as the central link between multiple business verticals. You will be responsible for defining a balanced product strategy that addresses the unique complexities of each sector while maintaining a cohesive user experience.</li></ul>Life @efood: At efood, no day is the same as the one before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us? What you need to be successful <ul><li>Minimum 3-5 years of product management experience, preferably in B2C, e-commerce, or marketplaces.</li><li>Proven track record of managing products with high complexity or large datasets.</li><li>Deep familiarity with Scrum best practices; ability to define clear requirements that bridge business challenges with technical solutions.</li><li>You are comfortable digging into metrics like Conversion Rate, AOV, and Retention to guide your roadmap.</li><li>Strong communication skills, able to articulate clearly across business and tech teams, and influence without formal authority.</li><li>Ability to work at pace and adapt to shifting priorities to meet event-driven product deadlines.</li></ul>Nice to Have<ul><li>Experience in Quick Commerce, Online Grocery, or Retail Tech.</li><li>Experience with experimentation (A/B testing) to optimize shopping funnels.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world🌎!</li></ul>

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