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Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Team Lead working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits

Croatian Speaking Team Lead, Service Delivery - Bilingual

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

German Speaking Team Lead, Service Delivery - Bilingual

Are you passionate about luxury products?&nbsp; Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!&nbsp; At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.&nbsp; Now we are looking for a Beauty Advisor! &nbsp; You will… As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp; Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize. &nbsp; &nbsp; Responsibilities · &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience&nbsp; · &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling&nbsp; · &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities&nbsp; · &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers&nbsp; · &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability&nbsp; · &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures &nbsp; · &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues&nbsp; · &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS&nbsp; · &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managersUsing live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store&nbsp; If you feel excited by this job opportunity, then go through the below job&nbsp;criteria and you are one step closer to joining L’Oréal Hellas: &nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)&nbsp; · &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store&nbsp; · &nbsp; &nbsp; &nbsp; Strong customer service mindset&nbsp; · &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s&nbsp; · &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate&nbsp; · &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store&nbsp; · &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media&nbsp; · &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate&nbsp; · &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing&nbsp; · &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele&nbsp; · &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays&nbsp; We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait and apply for a&nbsp;position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.&nbsp;

Beauty Advisor for Luxury Products Division

Accident Operations Advisor plays a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction &amp; service quality for Ayvens clients through effective communication and operational excellence.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.Qualifications &amp; Skills: • University degree will be considered as an asset• Technical knowledge of automotive systems, including repair, and maintenance.• At least 5-7 years of experience in automotive markets• Body repair workshop experience will be considered as a plus • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented

Accident Operations Advisor

As a Sales Specialist – German Market (m/f/d), you will become an integral part of our experienced sales team to bring our Cloud and Cyber Security solutions in the German market.You will be at the front line of our sales efforts: proactively reaching out to potential customers, generating and hunting qualified leads and working side by side throughout the whole sales process with experienced professionals. The following activities are within your area of responsibility:<ul><li>Identify and engage potential clients through cold calling and emailing</li><li>Drive the sales pipeline by transforming leads into active opportunities and closed deals</li><li>Precise analysis of customer requirements, preparation and management of offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cloud, Cyber Security Solutions or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.</li><li>Structured and independent way of working with great presentation skills.</li><li>Excellent written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Sales Specialist - German Market (m/f/d) Thessaloniki

Sales Specialist - German Market (m/f/d) Athens

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Spanish/Portuguese Team Lead, Sales Service Delivery

ΤΙ ΘΑ ΚΑΝΕΙΣ &nbsp; Ως Υπεύθυνος/η Τμήματος, θα είσαι το άτομο που υποστηρίζει και ενθαρρύνει την ομάδα σου. Προάγοντας μια κουλτούρα χωρίς αποκλεισμούς, θα δημιουργήσεις ένα περιβάλλον όπου όλοι μπορούν να εξελιχθούν. Ενεργώντας σύμφωνα με τις αξίες μας, θα συμβάλλεις τόσο στη δική σου επιτυχία, όσο και στην επιτυχία της εταιρείας.&nbsp;Πιο συγκεκριμένα, θα:&nbsp;<ul><li>Καθοδηγείς την ομάδα σου, ώστε να προσφέρει εξαιρετική εξυπηρέτηση στους πελάτες, διασφαλίζοντας την αισθητική αρτιότητα του τμήματος και προωθώντας ενεργά τις πωλήσεις.&nbsp;</li><li>Έχεις την ευθύνη για τα δυνατά σημεία του καταστήματος και του τμήματός σου, αναλύοντας τις πωλήσεις, εντοπίζοντας εμπορικές ευκαιρίες, θέτοντας στόχους και δημιουργώντας πλάνα για τη βελτιστοποίηση των αποτελεσμάτων, των κερδών και των αποθεμάτων.&nbsp;</li><li>Διαμορφώνεις το πρόγραμμα και το πλάνο της ομάδας, για να εξασφαλίσεις τις διαδικασίες ανοίγματος και κλεισίματος.&nbsp;</li><li>Αναπτύξεις την ομάδα σου, καλλιεργώντας παράλληλα μια κουλτούρα χωρίς αποκλεισμούς και μια συνεργασία που προωθεί την ανάπτυξη και την καινοτομία.&nbsp;</li><li>Ενημερώνεσαι για τις τάσεις της μόδας, τις προτιμήσεις των πελατών και τους ανταγωνιστές για να διατηρήσετε το ανταγωνιστικό πλεονέκτημα.&nbsp;</li><li>Εκπροσωπείς την εταιρεία με θετικό τρόπο κατά τη διάρκεια όλων των αλληλεπιδράσεων με τους πελάτες.&nbsp;</li></ul><ul><li>Διασφαλίζεις τη γενικότερη εμπειρία των πελατών, προωθώντας ενεργά το πρόγραμμα επιβράβευσής μας.&nbsp;&nbsp;</li></ul>ΜΕ ΠΟΙΟΥΣ ΘΑ ΣΥΝΕΡΓΑΣΤΕΙΣ&nbsp;Τα καταστήματά μας είναι η καρδιά της εταιρείας μας, όπου οι πελάτες γνωρίζουν πρωταρχικά το brand μας. Ως μέρος της δυναμικής ομάδας καταστήματος, κάθε ρόλος—— από τους Συμβούλους Πωλήσεων, Υπεύθυνους/ες Τμήματος, Διευθυντές/ριες Καταστημάτων και Διακοσμητές/ριες έως τους Υπεύθυνους/ες Κεντρικού Ταμείου —συμβάλλει στη δημιουργία ενός ευχάριστου περιβάλλοντος που αποτελεί έμπνευση. Επιπρόσθετα, θα έρχεσαι σε επαφή με το Area Team της περιοχής σου, για να μοιράζεστε πληροφορίες και να επιτύχετε μαζί τους στόχους σας. Μαζί με την ομάδα σου, θα παίξεις σημαντικό ρόλο βοηθώντας τους πελάτες να εκφράσουν την προσωπικότητα τους με τις τελευταίες τάσεις και το διαχρονικό στυλ. Χτίζοντας ουσιαστικές σχέσεις με τους πελάτες στα καταστήματά μας, θα κάνουμε μαζί τη μόδα προσιτή και βιώσιμη για όλους.&nbsp;ΠΟΙΟΙ ΕΙΣΤΕ&nbsp;Αναζητούμε άτομα με …&nbsp;<ul><li>Εμπειρία στις διαδικασίες και τη διοίκηση σε καταστήματα λιανικής.&nbsp;&nbsp;</li><li>Εξειδίκευση στον προγραμματισμό, την ανάλυση και την παρακολούθηση των πωλήσεων, χρησιμοποιώντας σχετικά εργαλεία και αναφορές.&nbsp;</li></ul>Που είναι…&nbsp;<ul><li>Γεμάτα αυτοπεποίθηση, που εμπνέουν, καθοδηγούν και αναπτύσσουν τις ομάδες τους, ενώ αποτελούν παράδειγμα των εταιρικών αξιών και κουλτούρας.&nbsp;</li></ul><ul><li>Υποστηρικτικά και αξιόπιστα, με αποτελεσματική επικοινωνία και ομαδική διάθεση, που απολαμβάνουν τα ομαδικά και δυναμικά περιβάλλοντα.&nbsp;</li></ul><ul><li>Πρόθυμα να παρέχουν εξαιρετική εξυπηρέτηση στους πελάτες κατά την προώθηση και την πώληση των προϊόντων μας.&nbsp;</li></ul><ul><li>Ενημερωμένα για τον ανταγωνισμό και έχουν έντονο ενδιαφέρον για τις τάσεις της μόδας.&nbsp;</li></ul><ul><li>Επικοινωνιακά, δημιουργικά και με όρεξη για μάθηση.&nbsp;</li></ul><ul><li>Ευέλικτα, αναλυτικά, που εστιάζουν στους στόχους και είναι ικανά να διαχειρίζονται στατιστικές και να δουλεύουν με αριθμούς.&nbsp;</li></ul>ΠΟΙΟΙ ΕΙΜΑΣΤΕ&nbsp;Ο Όμιλος H&amp;M είναι ένας παγκόσμιος όμιλος εταιρειών που αποτελείται από ισχυρά εμπορικά brands. Στόχος μας είναι να αποδείξουμε ότι δεν χρειάζεται συμβιβασμός μεταξύ της εξαιρετικής σχεδίασης, των προσιτών τιμών και των βιώσιμων λύσεων. Θέλουμε να απελευθερώσουμε τη μόδα για όλους και οι πελάτες μας να βρίσκονται στο επίκεντρο κάθε απόφασης που παίρνουμε.&nbsp;Είμαστε μία μεγάλη ομάδα από χιλιάδες ταλαντούχα άτομα, με το ίδιο πάθος, που ενώνονται μέσω της κοινής μας κουλτούρας και τις αξίες μας. Θέλουμε να χρησιμοποιήσουμε τη δύναμή μας, τα εργαλεία και τις γνώσεις μας για να ωθήσουμε μαζί τη βιομηχανία της μόδας προς ένα βιώσιμο μέλλον χωρίς αποκλεισμούς.&nbsp;ΕΛΑ ΜΑΖΙ ΜΑΣ&nbsp;Η μοναδικότητά μας προέρχεται από έναν συνδυασμό πολλών στοιχείων– της συμπεριληπτικής και ομαδικής κουλτούρας μας, των ισχυρών μας αξιών και των ευκαιριών για ανάπτυξη.&nbsp;&nbsp;Αλλά πάνω από όλα, είναι οι άνθρωποί μας που μας κάνουν αυτό που είμαστε.&nbsp;Υπέβαλε την αίτησή σου άμεσα, στέλνοντας το βιογραφικό σου σημείωμα έως τη Δευτέρα 5 Ιανουαρίου. Λόγω της πολιτικής προστασίας προσωπικών δεδομένων, δεχόμαστε αιτήσεις μόνο μέσω της σελίδας καριέρας μας.&nbsp;Κάνε το επόμενο βήμα στην καριέρα σου μαζί μας. Το ταξίδι ξεκινάει εδώ.&nbsp;

Υπεύθυνος/η Τμήματος

For our Nike store located in Athenian Region, we are looking for a Store Manager that will report to the Retail Coordinator&nbsp;As a Store Manager, your mission is results-driven and KPIs focused. You will be responsible for managing, motivating and promoting your team growth, leading the sales floor and product display according to the brand's Visual Merchandising guidelines and managing the flow of goods in store and in stock.&nbsp;What you need to have:<ul><li>Previous experience of at least 3&nbsp;years as a Store Manager in structured retail contexts</li><li>Knowledge of the main sales KPIs and analytical skills</li><li>Excellent communication and interpersonal skills, with a customer-centric mindset</li><li>Ability to thrive in a fast-paced environment and adapt to change</li><li>Willingness to lead people's development</li><li>Passion for sport; our ideal store manager is a competitive or amateur sportsman, with a strong drive for the best customer service and great interpersonal relations</li><li>Greek native level speaker and fluent in English (knowledge of other languages is considered a plus)</li></ul>&nbsp;What we offer you:<ul><li>Competitive Salary</li><li>Results-based incentive</li><li>Flexibility in worked hours</li><li>Initial training course and ongoing training for the development of your skills</li><li>Opportunities for career growth and professional development</li><li>Employee discount</li><li>Dynamic and international context: you’ll be part of our international expansion by working in a stimulating and rapidly changing environment</li><li>A challenging job: our targets are very ambitious</li></ul>&nbsp;If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position of Store Manager in our Nike Store.&nbsp;

STORE MANAGER NIKE ATHENS (4367)

The American College of Greece is seeking a Specialist – Support Services to join the International Student Services Office. The successful candidate will support international and study abroad students throughout their pre-arrival, transition, and on-campus experience, contributing to their smooth adjustment and overall engagement with college life.Job Responsibilities:<ul><li>Provide pre-arrival support to all international and study abroad students by answering emails received and managing all necessary pre-arrival forms.</li><li>Support the International Student Services Office through advanced administrative and operational functions related to student support, internal operations, and promotional material development.</li><li>Assist international and study abroad students with international program services and activities.</li><li>Contribute to the organization and implementation of events and excursions for international and study abroad students.</li><li>Develop, manage, and update social media platforms for the International Student Services Office to promote college life, events, and student engagement initiatives.</li><li>Maintain contact with all international and study abroad students, supporting their integration and adjustment to college life throughout their stay.</li><li>Assist with the administration and coordination of student satisfaction surveys for residential students at the beginning and end of each semester/session.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor Degree</li><li>1-2 years’ work experience in counselling/advising, sales or customer care positions</li><li>Excellent oral and written communication skills in Greek &amp; English</li><li>Strong computer literacy (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer-service orientation and student-centered approach</li><li>Effective Interpersonal and communication Skills</li><li>Attention to detail</li><li>Discretion and confidentiality of sensitive information</li><li>Team Work</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively</li><li>Strong time management skills</li><li>Demonstrated ability to work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Flexibility in work schedule to support departmental needs as required.</li></ul>

Specialist – Support Services, International Student Services

We are looking for anAREA SALES MANAGERto join our team&nbsp;at Oinofyta, Viotia, focused on driving sales growth and expanding our market share&nbsp;globally.&nbsp;&nbsp;As a Sales Area Manager, your primary responsibility will be to drive sales within a designated geographic area, focusing on both existing and potential customers. You will work closely with the Sales Team and report directly to the Sales Director, contributing to the company's continued success by meeting and exceeding sales targets.&nbsp;Responsibilities<ul><li>Identify and target potential customers and partnerships that reach across multiple channels and geographic areas.</li><li>Build and maintain strong customer relationships, understanding their needs and providing product solutions.</li><li>Effectively communicate the value of our products and close sales deals.</li><li>Stay informed about market trends, competitor activities, and customer preferences.</li><li>Provide insights and recommendations to the Sales Director based on market analysis.</li><li>Address customer inquiries, concerns, and technical questions promptly and professionally.</li><li>Organize &amp; attend trade exhibitions, conferences and meetings with clients overseas.</li><li>Collaborate with the customer support team to ensure exceptional customer service.</li><li>Ensures coordination with Marketing department to monitor initiatives for the company.</li><li>Maintain accurate records of sales activities, customer interactions, and sales forecasts.</li><li>Provide regular sales reports and updates to the Sales Director.</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Engineering, Business Administration, Marketing or other related field</li><li>Excellent command of English &amp; German language, both verbally and written</li><li>Two to three years of&nbsp;proven professional experience in similar position in international industrial sales</li><li>Willing to travel</li></ul>&nbsp;Skills<ul><li>Excellent communication, presentation, interpersonal and negotiation skills</li><li>Project management, organization and results orientation mindset</li><li>Ability to work independently and as part of a team</li><li>Business acumen with strong focus in goals’ achievement</li><li>Multi-tasking and ability to work under tight deadlines</li></ul>&nbsp;Benefits<ul><li>Competitive compensation package and a wide range of benefits</li><li>Continuous training</li></ul>&nbsp;

AREA SALES MANAGER (2407)

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Operations Advisor play a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction for Ayvens clients through effective communication and operational excellence. The RMT acts as a key liaison between the Mobility team and service providers, ensuring seamless coordination and timely execution of maintenance and body repair services. The role is dedicated to enhancing service quality and ensuring cost efficiency, while actively driving continuous improvement across all operational processes.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction. &nbsp;Qualifications &amp; Skills • University degree will be considered as an asset • At least 5-7 years of experience in automotive markets • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented &nbsp;

Operations Advisor

Η&nbsp;Aποστολή&nbsp;μας είναι να χτίζουμε μια καλύτερη και βιώσιμη&nbsp;ζωή στο «σπίτι» για όλους!&nbsp;Αυτή την περίοδο αναζητούμε:&nbsp;«Store Installation Specialist Leader»Ο ρόλος :<ul><li>Επικοινωνείς καθημερινά με πελάτες του καταστήματος που έχουν αγοράσει την Υπηρεσία Τοποθέτησης και αναλαμβάνεις την επίλυση τυχόν προβλημάτων στο project τους και στην επικοινωνία με τα συνεργεία</li><li>Έχεις την ευθύνη της συνεχής παρακολούθησης της προόδου των εργασιών στους χώρους τοποθέτησης (επισκέψεις κατοικιών πελατών με υπηρεσία τοποθέτησης), επικοινωνείτε καθημερινά με τα συνεργεία τοποθέτησης και ελέγχεις/ αξιολογείς την ποιότητα εργασιών τους</li><li>Κάνεις έρευνα ανταγωνισμού υπηρεσιών τοποθέτησης, αναλύεις τις ανάγκες των πελατών μας σε νέες υπηρεσίες και συμβάλλεις στη δημιουργία νέων τοποθετήσεων</li><li>Αναλύεις τις ανάγκες σε συμπληρωματικά προϊόντα κάθε τοποθέτησης και κάνεις τις προτάσεις σε περίπτωση που δεν υπάρχει κατάλληλη γκάμα</li><li>Βρίσκεις συνεργεία τοποθέτησης για την περιοχή του καταστήματος και προετοιμάζεις τα συμβόλαια σε συνεργασία με τον manager σας και τον Οικονομικό Διευθυντή</li><li>Διατηρείς καλή επικοινωνία με όλα τα εμπορικά τμήματα του καταστήματος και τους αρμόδιους για την υπηρεσία τοποθέτησης κάθε τμήματος και εμψυχώνεις τις ομάδες πώλησης γύρω από αυτήν</li><li>Έχεις την ευθύνη για τη σωστή χρήση των αρχείων τοποθέτησης, την έγκαιρη πληρωμή των συνεργείων και είσαι σε τακτική επικοινωνία με το λογιστήριο και το τμήμα εξυπηρέτησης πελατών του καταστήματος</li></ul> Θα είναι ο τέλειος συνδυασμός αν έχεις:<ul><li>Προϋπηρεσία σε συνεργασία με συνεργεία ή τεχνίτες</li><li>Ικανότητα επικοινωνίας και προσανατολισμός στον πελάτη</li><li>Ικανότητα προγραμματισμού και οργάνωσης</li><li>Ομαδικό πνεύμα και άνεση στις επαγγελματικές σχέσεις (διπλωματία)</li><li>Ευελιξία και ικανότητα διαχείρισης προβλημάτων</li><li>Κριτική ικανότητα εφόσον εμπλέκεται στην επιλογή των συνεργαζόμενων συνεργείων του καταστήματος</li><li>Γνώση Αγγλικών</li><li>Γνώση Η/Υ</li></ul>Εμείς προσφέρουμε:<ul><li>Εξαιρετικό περιβάλλον εργασίας</li><li>Συνεχείς ευκαιρίες για εκπαίδευση στο ρόλο</li><li>Ελκυστικό πακέτο αποδοχών</li><li>Επιπλέον ιατροφαρμακευτική περίθαλψη</li><li>Εταιρικές εκπτώσεις</li></ul>#eisai_mesa&nbsp;για μια συναρπαστική νέα σταδιοδρομία;Κάνε το επόμενο βήμα και έλα στην ομάδα μας!

Store Installation Specialist Leader

Do you thrive on building strong client relationships and delivering security solutions that make a difference? Are you passionate about technology and its role in safeguarding people and property? If so, then we want to hear from you! G4S, a member of Allied Universal®, a leading global security company, is seeking a motivated and results-oriented Sales Consultant to join our Security Systems and Monitoring division. Role is based in Athens In this role, you will play a pivotal role in:<ul><li>Helping our businesses win new customers and retain existing ones</li><li>Building exceptional, long-term relationships with private consumers, small medium companies on security systems and services from G4S.</li><li>Presenting, promoting and selling products and services using proven risk analysis methodologies to existing and prospective customers within the area of your responsibility.</li><li>Establishing, developing and maintaining positive business and customer relationships</li><li>Achieving/Coordinating sales effort with team members and other departments upon agreed sales targets and outcomes within schedule</li><li>Successfully navigating the sales cycle, from opportunity identification to proposal development and closing deals</li><li>Collaborating with colleagues to win tenders and quotations</li><li>Attending meetings with major customers' representatives within specific areas/branches.</li><li>Managing assigned Security Monitoring (SM) projects within budget and timeline, ensuring team collaboration</li><li>Conducting regular quality inspections and reporting findings to management</li><li>Exceeding customer expectations by delivering high-quality security solutions at a competitive cost</li><li>Continuously developing your knowledge and skills through training and performance reviews</li><li>Maintaining the division's quality standards through established processes and tools</li><li>Representing G4S professionally by fostering strong relationships with key customer representatives</li></ul>Job requirementsTo be successful in this role, you will possess:<ul><li>A strong understanding of security systems and technology trends able to analyze risks and demands for any opportunity to ensure optimum solution is offered for total customer satisfaction.</li><li>Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients according to G4S standards</li><li>Proven sales experience and a results-oriented mindset</li><li>The ability to analyze customer needs and translate them into customized solutions</li><li>Project management and organizational skills</li><li>Know and apply the company values and code of ethics.</li><li>Seeking personal growth attending periodic training sessions and reviews</li></ul>We offer:A competitive compensation package which includes attractive salary, quarterly commission based on results, private health and life insurance, company car and travel expenses.Industry leading sales training and a portfolio of innovative products and services, across a broad range of security solutions and above all a collaborative modern work environment with unlimited possibilities for future advancement.

SMP Sales Consultant - Athens

As a Sales Development Executive, you will drive customer acquisition by identifying new business opportunities, qualifying leads, and managing them through the sales pipeline, while working closely with the Sales team to achieve our sales targets.Your contribution to the success of the team· Identify and research potential customers and new business opportunities· &nbsp;Reach out to and qualify leads through Lead generation calls, emails, and LinkedIn&nbsp;· Schedule, coordinate, and follow up on meetings between prospective clients and the Sales team.· Track the status and performance of leads and report progress toward achieving agreed sales goals&nbsp;· Collaborate with the Sales team to develop and execute effective sales &nbsp;approaches.&nbsp;· Manage leads and sales activities using CRM software· Stay up to date with market trends, competitors, and industry developments· Prepare and deliver regular reports on sales activities and results to managementYour Qualifications &amp; Skills· 2+ years in B2B sales or customer service, ideally in technology (i.e. in business software company).· Proven hands-on experience with CRM tools and customer relationship management processes· Excellent verbal and written communication skills in both Greek and English· Strong ability to build, develop, and maintain long-term professional relationships· Solid understanding of modern sales techniques and strategies· Strong negotiation, analytical, and problem-solving skills· Excellent organizational skills with the ability to manage time and priorities effectivelyYour Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Sales Development Executive

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

This position plays a critical role within the Commercial department to secure the smooth progression of all processes related to the Account Management of the Corporate Segment. The role is responsible to provide support to the members of Account Management team in several tasks such as the preparation of client proposals and reporting. The role is part of the Account Management Team which is comprised by Account Managers &amp; Executives as well as the Head of the team. &nbsp;&nbsp;Position Summary:<ul><li>Distribute communications to related departments in a timely manner when needed</li><li>Ensure records are accurately updated and stored responsibly in accordance with company policy</li><li>Update daily and / or weekly all CRM systems, with the respected contracts and or terms for our clients</li><li>Maintain a professional rapport with external and internal customers</li><li>Work alongside other departments to ensure protocol is being followed in compliance with company policy</li><li>Have a close cooperation with Legal Department as far as terms &amp; conditions for external clients is concerned</li><li>Perform administrative duties such as making reports, printing, photocopying and sending emails, and ordering office supplies</li></ul>&nbsp;Qualifications &amp; Skills:<ul><li>Academic background: general education degree or equivalent (University Degree will be preferred)</li><li>Minimum 2 years in a similar position, preferably in a complex commercial environment</li><li>Very good command of English - verbal and written</li><li>IT literate with excellent command of MS Office suite</li><li>Customer service experience</li><li>Excellent Customer service skills</li><li>Knowledge of CRM tools and relevant system applications</li><li>Knowledge of supporting and administrative processes</li><li>Effective on rapport building to develop trust and strong relationships with clients&nbsp;</li><li>Ability to manage data collection and filing</li><li>Ability to multitask</li><li>Strong listening skills</li><li>Being able to use empathy (Interpersonal sensitivity)&nbsp;</li><li>Be able to divert pressure and keep calm under stressful conditions</li></ul>

Commercial Support Agent

Intellectica is recruiting a dedicated and dynamic&nbsp;Import Operator&nbsp;on behalf of a leading freight forwarding company. Based in Thessaloniki, Greece and reporting directly to the Line Manager, the ideal candidate will play a vital role in ensuring the seamless and efficient importation of goods while maintaining compliance with customs regulations and company policies.Key activities and responsibilities of this role include:<ul><li>Scheduling and booking shipments from overseas, ensuring that goods are picked up, transported, and delivered on time</li><li>Preparing and verifying all necessary import documentation to meet customs and regulatory requirements, helping to secure smooth and compliant customs clearance</li><li>Acting as the primary point of contact between customers, carriers, customs brokers, and internal teams to resolve any issues, provide updates, and ensure effective shipment tracking</li><li>Maintaining accurate records of shipments in internal systems and generating reports on the status and performance of import operations</li><li>Ensuring that all operations adhere to both internal standards and external regulatory requirements, thereby supporting the company’s commitment to reliable and on-time deliveries</li><li>Maintaining accurate and up-to-date records of customer interactions, and service issues in the CRM system</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>1-3 years of experience in an import/export, customer support, or a similar role, preferably in the logistics or freight forwarding industry</li><li>A bachelor’s degree in Supply Chain Management will be considered a plus</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Fluency in Greek, English, and Italian is required</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with a passion for delivering exceptional service</li><li>Proactive, problem-solving approach</li><li>Ability to prioritize tasks and work effectively in a dynamic environment</li></ul>

Import Operator int-0292

We are looking for a Key Account Manager to join our high-caliber team, with a primary role in developing and managing clients around e-invoicing solutions.Your contribution to the success of the team:<ul><li>Develop new business and manage key accounts through long-term strategic relationships</li><li>Identify new sales opportunities and market prospects</li><li>Accurately forecast monthly and quarterly sales performance and achieve revenue targets</li><li>Participate in contract negotiations to secure favorable terms</li><li>Capture customer feedback to drive product improvements and new offerings</li><li>Maintain strong knowledge of the market, competition, and industry trends</li><li>Support commercial activities during RFI/RFP processes</li><li>Collaborate closely with Professional Services to ensure high-quality proposals and delivery</li><li>Ensure exceptional customer service and maintain a strong professional company image</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor’s or Master’s degree in Business Administration, Marketing, Information Systems, or a related field</li><li>Minimum of 3 years of experience in Sales, preferably in the IT industry (Business Software Solutions)</li><li>Understanding of B2B sales techniques and strategies within the software industry</li><li>Excellent verbal and written communication skills in both Greek and English</li><li>Ability to build and maintain strong professional relationships with B2B clients</li><li>Strong presentation and product demonstration skills</li><li>Results-driven mindset with a strong focus on achieving targets</li><li>Ability to work independently as well as collaboratively within a team</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package&nbsp; ❤️Private health insurance plan&nbsp; 🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor&nbsp; 🚍Transportation with company’s bus from central stations&nbsp; 📖 Funded training &amp; development opportunities&nbsp; 🥪Catering food services

Key Account Manager

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team at Eurolife FFH Life Insurance. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

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