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ΤΙ ΘΑ ΚΑΝΕΙΣ &nbsp; Ως Υπεύθυνος/η Τμήματος, θα είσαι το άτομο που υποστηρίζει και ενθαρρύνει την ομάδα σου. Προάγοντας μια κουλτούρα χωρίς αποκλεισμούς, θα δημιουργήσεις ένα περιβάλλον όπου όλοι μπορούν να εξελιχθούν. Ενεργώντας σύμφωνα με τις αξίες μας, θα συμβάλλεις τόσο στη δική σου επιτυχία, όσο και στην επιτυχία της εταιρείας.&nbsp;Πιο συγκεκριμένα, θα:&nbsp;<ul><li>Καθοδηγείς την ομάδα σου, ώστε να προσφέρει εξαιρετική εξυπηρέτηση στους πελάτες, διασφαλίζοντας την αισθητική αρτιότητα του τμήματος και προωθώντας ενεργά τις πωλήσεις.&nbsp;</li><li>Έχεις την ευθύνη για τα δυνατά σημεία του καταστήματος και του τμήματός σου, αναλύοντας τις πωλήσεις, εντοπίζοντας εμπορικές ευκαιρίες, θέτοντας στόχους και δημιουργώντας πλάνα για τη βελτιστοποίηση των αποτελεσμάτων, των κερδών και των αποθεμάτων.&nbsp;</li><li>Διαμορφώνεις το πρόγραμμα και το πλάνο της ομάδας, για να εξασφαλίσεις τις διαδικασίες ανοίγματος και κλεισίματος.&nbsp;</li><li>Αναπτύξεις την ομάδα σου, καλλιεργώντας παράλληλα μια κουλτούρα χωρίς αποκλεισμούς και μια συνεργασία που προωθεί την ανάπτυξη και την καινοτομία.&nbsp;</li><li>Ενημερώνεσαι για τις τάσεις της μόδας, τις προτιμήσεις των πελατών και τους ανταγωνιστές για να διατηρήσετε το ανταγωνιστικό πλεονέκτημα.&nbsp;</li><li>Εκπροσωπείς την εταιρεία με θετικό τρόπο κατά τη διάρκεια όλων των αλληλεπιδράσεων με τους πελάτες.&nbsp;</li></ul><ul><li>Διασφαλίζεις τη γενικότερη εμπειρία των πελατών, προωθώντας ενεργά το πρόγραμμα επιβράβευσής μας.&nbsp;&nbsp;</li></ul>ΜΕ ΠΟΙΟΥΣ ΘΑ ΣΥΝΕΡΓΑΣΤΕΙΣ&nbsp;Τα καταστήματά μας είναι η καρδιά της εταιρείας μας, όπου οι πελάτες γνωρίζουν πρωταρχικά το brand μας. Ως μέρος της δυναμικής ομάδας καταστήματος, κάθε ρόλος—— από τους Συμβούλους Πωλήσεων, Υπεύθυνους/ες Τμήματος, Διευθυντές/ριες Καταστημάτων και Διακοσμητές/ριες έως τους Υπεύθυνους/ες Κεντρικού Ταμείου —συμβάλλει στη δημιουργία ενός ευχάριστου περιβάλλοντος που αποτελεί έμπνευση. Επιπρόσθετα, θα έρχεσαι σε επαφή με το Area Team της περιοχής σου, για να μοιράζεστε πληροφορίες και να επιτύχετε μαζί τους στόχους σας. Μαζί με την ομάδα σου, θα παίξεις σημαντικό ρόλο βοηθώντας τους πελάτες να εκφράσουν την προσωπικότητα τους με τις τελευταίες τάσεις και το διαχρονικό στυλ. Χτίζοντας ουσιαστικές σχέσεις με τους πελάτες στα καταστήματά μας, θα κάνουμε μαζί τη μόδα προσιτή και βιώσιμη για όλους.&nbsp;ΠΟΙΟΙ ΕΙΣΤΕ&nbsp;Αναζητούμε άτομα με …&nbsp;<ul><li>Εμπειρία στις διαδικασίες και τη διοίκηση σε καταστήματα λιανικής.&nbsp;&nbsp;</li><li>Εξειδίκευση στον προγραμματισμό, την ανάλυση και την παρακολούθηση των πωλήσεων, χρησιμοποιώντας σχετικά εργαλεία και αναφορές.&nbsp;</li></ul>Που είναι…&nbsp;<ul><li>Γεμάτα αυτοπεποίθηση, που εμπνέουν, καθοδηγούν και αναπτύσσουν τις ομάδες τους, ενώ αποτελούν παράδειγμα των εταιρικών αξιών και κουλτούρας.&nbsp;</li></ul><ul><li>Υποστηρικτικά και αξιόπιστα, με αποτελεσματική επικοινωνία και ομαδική διάθεση, που απολαμβάνουν τα ομαδικά και δυναμικά περιβάλλοντα.&nbsp;</li></ul><ul><li>Πρόθυμα να παρέχουν εξαιρετική εξυπηρέτηση στους πελάτες κατά την προώθηση και την πώληση των προϊόντων μας.&nbsp;</li></ul><ul><li>Ενημερωμένα για τον ανταγωνισμό και έχουν έντονο ενδιαφέρον για τις τάσεις της μόδας.&nbsp;</li></ul><ul><li>Επικοινωνιακά, δημιουργικά και με όρεξη για μάθηση.&nbsp;</li></ul><ul><li>Ευέλικτα, αναλυτικά, που εστιάζουν στους στόχους και είναι ικανά να διαχειρίζονται στατιστικές και να δουλεύουν με αριθμούς.&nbsp;</li></ul>ΠΟΙΟΙ ΕΙΜΑΣΤΕ&nbsp;Ο Όμιλος H&amp;M είναι ένας παγκόσμιος όμιλος εταιρειών που αποτελείται από ισχυρά εμπορικά brands. Στόχος μας είναι να αποδείξουμε ότι δεν χρειάζεται συμβιβασμός μεταξύ της εξαιρετικής σχεδίασης, των προσιτών τιμών και των βιώσιμων λύσεων. Θέλουμε να απελευθερώσουμε τη μόδα για όλους και οι πελάτες μας να βρίσκονται στο επίκεντρο κάθε απόφασης που παίρνουμε.&nbsp;Είμαστε μία μεγάλη ομάδα από χιλιάδες ταλαντούχα άτομα, με το ίδιο πάθος, που ενώνονται μέσω της κοινής μας κουλτούρας και τις αξίες μας. Θέλουμε να χρησιμοποιήσουμε τη δύναμή μας, τα εργαλεία και τις γνώσεις μας για να ωθήσουμε μαζί τη βιομηχανία της μόδας προς ένα βιώσιμο μέλλον χωρίς αποκλεισμούς.&nbsp;ΕΛΑ ΜΑΖΙ ΜΑΣ&nbsp;Η μοναδικότητά μας προέρχεται από έναν συνδυασμό πολλών στοιχείων– της συμπεριληπτικής και ομαδικής κουλτούρας μας, των ισχυρών μας αξιών και των ευκαιριών για ανάπτυξη.&nbsp;&nbsp;Αλλά πάνω από όλα, είναι οι άνθρωποί μας που μας κάνουν αυτό που είμαστε.&nbsp;Υπέβαλε την αίτησή σου άμεσα, στέλνοντας το βιογραφικό σου σημείωμα έως τη Δευτέρα 5 Ιανουαρίου. Λόγω της πολιτικής προστασίας προσωπικών δεδομένων, δεχόμαστε αιτήσεις μόνο μέσω της σελίδας καριέρας μας.&nbsp;Κάνε το επόμενο βήμα στην καριέρα σου μαζί μας. Το ταξίδι ξεκινάει εδώ.&nbsp;

Υπεύθυνος/η Τμήματος

We’re looking for a detail-driven and organized Product Information Manager with ~2 years of experience to join our client’s growing team in the FMCG. If you’re passionate about product data, digital content, and driving impact across both B2B and retail channels, this role is for you! You’ll be working cross-functionally with marketing, sales, and e-commerce teams to ensure product content is accurate, consistent, and optimized across platforms — from PIM and ERP to e-shops and marketplaces. Ready to make an impact? Apply now for this Product Information Manager position!Department:e-commerceProject Location(s):ThessalonikiEducation:BSc Information Systems, Marketing, Business AdministrationYou are responsible for<ul><li>Collect, create, and manage product data (titles, descriptions, attributes, images, prices, etc.) across PIM/ERP/e-commerce systems</li><li>Collaborate with Product, Marketing, and Sales teams to ensure accurate and up-to-date information</li><li>Identify gaps or inconsistencies in product content and take corrective action</li><li>Optimize product information for improved customer experience and SEO performance</li><li>Handle data imports/exports across e-commerce platforms, marketplaces, and catalogs</li><li>Support the product launch process by ensuring timely updates of product data</li><li>Maintain internal standards for naming conventions, taxonomies, and category structures</li></ul>Your Education &amp; Qualifications are<ul><li>BSc in Information Systems, Marketing, Business Administration, or a related field</li><li>At least 2 years of experience in a similar role or in product content management</li><li>Good knowledge of PIM systems, Excel, and CMS/e-commerce platforms (e.g., Magento, Shopify, WooCommerce)</li><li>Ability to manage large volumes of data with accuracy and attention to detail</li><li>Understanding of SEO best practices for product content</li><li>Proficient in English (written and spoken)</li></ul>You are a professional with<ul><li>Excellent communication, negotiation, and interpersonal skills</li><li>Strong organizational and analytical skills with a collaborative mindset</li><li>Creative approach to presenting and marketing products</li></ul>The company offers<ul><li>Highly competitive salary</li><li>Extra benefits according to Compensation &amp; Benefits Strategy</li><li>Culture that promotes professional growth and development</li><li>Continuous training opportunities</li><li>Team-oriented work space</li><li>A friendly and International working environment</li></ul>

Product Information Manager

Everllence Hellas Ltd. is looking for an&nbsp;Account Manager for our offices in Piraeus.The Account Manager duty is to handle and to be responsible for a specific number of customer accounts in the Greek territory and will promote product and service portfolio for all Strategic Business Units represented by&nbsp;Everllence Hellas.Your responsibilities include<ul><li>Developing and implementing strategic plans for assigned accounts, in line with company objectives, to grow revenue in a profitable and sustainable way both short and long term.</li><li>Organize meetings, presentations and demonstrations to Business customers promoting epic services.</li><li>Promoting and Selling Diesel Engine Components, Upgrade Systems, Academy courses, technical service and similar packages</li><li>Prepare and provide required sales documentation and promotional material to customers.</li><li>Coordinating with functional groups and different levels of employees throughout the global organization to effectively and professionally achieve results</li><li>Meeting annual sales targets plus other Key performance indicators</li><li>Following up on sales quotations, negotiating and visiting customers based on a weekly plan and company processes</li><li>Closely liaising with ship owner and vessel management companies, handling their questions and disputes, and providing technical support in coordination with technical department</li><li>Resolving conflicts and providing solutions to customers in a timely manner</li><li>Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.</li><li>Conduct all sales activities with the highest degree of professionalism and integrity.</li><li>Assist in structuring business channel’s strategy and recommend ideas to enhance market competitiveness.</li><li>Identification of new business opportunities through market analysis and customer feedback</li><li>Identifying and developing prospect opportunities for the complete portfolio of products and services</li></ul>You can help us with these qualifications<ul><li>University degree in Marine or Mechanical Engineering</li><li>Minimum 5 years of Sales experience, preferably in Maritime industry or multinational company therefore Strong customer-focus and sales-driven</li><li>Knowledge of diesel engine(s)&nbsp;</li><li>Strong interpersonal, communication, influencing and negotiation skills</li><li>Autonomy and proactiveness capacity</li><li>Good analysis and problem-solving capacity</li><li>Good team work and corporation skills</li><li>Master or Business Management Degree will be considered an asset</li><li>Excellent knowledge of MS Office applications</li><li>Excellent command of English language, oral and written</li></ul>Benefits &amp; Learning OpportunitiesWe offer you a fun and challenging job in a driven and exciting environment. We are a team that have a corporate culture and a flexible working environment. Everllence offers great opportunities to develop and grow on a professional and personal level.

Account Manager

Our Red&nbsp;Bull Student Marketeers are part of the most dynamic and empowered brand and product ambassador program in the world. They understand Red&nbsp;Bull's target group and are responsible for driving the brand image and product understanding on their campus and in their region. The goal of the Student Marketeer program is to reach new consumers, excite university students, increase sales and manage the Red&nbsp;Bull brand at their campus. This includes direct contact with consumers and customers, inviting product trial, in addition to working at Red&nbsp;Bull events to ensure an unforgettable brand experience for consumers. Student Marketeers value flexibility over a 9 to 5 job and love to work in a creative working atmosphere.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>BE A BRAND &amp; PRODUCT AMBASSADOR<ul><li>Live and breathe the brand personality traits and company values, representing the brand in a premium way through everyday interactions with consumers or customers.</li><li>Grow the user base by inviting positive trial and awareness of Red&nbsp;Bull through product sampling to consumers at the right place and right time - competently answering any questions from consumers.</li><li>Build and execute a tailored and innovative campus plan which engages students and brings the brand to life at university.</li><li>Create a strong network, establishing and maintaining relationships with key local individuals.</li><li>Drive the brand engagement on your Social Media handles via authentic content.</li><li>Work at Red&nbsp;Bull events and supported events to help ensure an unforgettable brand experience for consumers.</li></ul></li><li>EXECUTIONAL EXCELLENCE<ul><li>Deliver executional excellence and show love for the details in all areas of your role.</li><li>Share ideas and collaborate with the team through regular face-to-face and online interaction.</li><li>Plan &amp; report your activities via the dedicated online platform in a timely manner and with accuracy.</li><li>Contribute to develop the Red&nbsp;Bull media business by providing local insights, trends and overall opportunities</li></ul></li><li>BE A SALES EXPERT<ul><li>Build relationships with local sales account managers and ensure Red&nbsp;Bull is available and visible in outlet.</li><li>Collaborate with sales to open new distribution points for Red&nbsp;Bull within your university campus and beyond.</li><li>Leverage relevant assets from the world of Red&nbsp;Bull in order to keep Red&nbsp;Bull top of mind in sales accounts.</li><li>Ensure perfect execution of defined store standards.</li></ul></li></ul>

Student Marketeer

Job Description:<ul><li>Research and map international charter markets, identify key players and business opportunities</li><li>Analyze competition and market trends to support competitive product positioning</li><li>Approach potential clients via outreach, calls, and meetings — and represent Lalizas at international marine/yachting events</li><li>Present our marine and life-saving equipment to prospects and existing clients, highlighting benefits and value</li><li>Build and maintain long-term relationships with charter companies, brokers and partners</li><li>Offer excellent pre- and after-sales customer service, supporting clients before, during and after purchase</li><li>Work across departments to ensure customer satisfaction and smooth processes</li><li>Travel regularly to meet clients, attend events and grow our international network</li></ul>&nbsp;Skills and Experience:<ul><li>University degree — ideally in Business, Marketing, Maritime Studies or similar</li><li>Strong background (3+ years) in sales, business development or chartering/marine industry</li><li>Fluent/native-level English; knowledge of additional languages (especially French) is a plus</li><li>Excellent communication, negotiation and networking skills</li><li>Good knowledge of MS Excel and comfort with CRM tools</li><li>Willingness to travel frequently for business</li><li>Results-driven, organized, able to manage multiple tasks, work well under pressure and cooperate with different teams</li></ul>

International Chartering Business Developer

The Manager, Sales Development Representative is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product. This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions. It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams.<h2>Responsibilities</h2><ul><li>Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement.</li><li>Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets.</li><li>Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices.</li><li>Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement.</li><li>Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion.</li><li>Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers.</li><li>Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions.</li><li>Identify process improvements to increase SDR efficiency, productivity, and operational scalability.</li><li>Motivate the team through recognition, incentives, and transparent communication of expectations and results.</li><li>Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools.</li><li>Support career path development and succession planning for SDRs.</li></ul><h2>Qualifications</h2><ul><li>3+ years of experience in sales or sales leadership, ideally within SDR, BDR, or pipeline-focused functions.</li><li>Proven success leading or scaling SDR teams in fast-paced, high-growth environments.</li><li>Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks.</li><li>Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity.</li><li>Excellent coaching, mentoring, and talent development skills.</li><li>Strong communication and interpersonal skills, able to influence across teams and collaborate effectively.</li><li>Highly organized, proactive, and able to operate independently while managing multiple priorities.</li><li>Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot) preferred.</li><li>Ability to motivate and inspire SDRs to consistently meet and exceed performance targets.</li><li>Comfortable working in dynamic environments with evolving processes and priorities.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Manager, SDR, SMB | DACH

The Manager, Sales Development Representative is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product. This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions. It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams.<h2>Responsibilities</h2><ul><li>Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement.</li><li>Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets.</li><li>Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices.</li><li>Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement.</li><li>Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion.</li><li>Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers.</li><li>Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions.</li><li>Identify process improvements to increase SDR efficiency, productivity, and operational scalability.</li><li>Motivate the team through recognition, incentives, and transparent communication of expectations and results.</li><li>Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools.</li><li>Support career path development and succession planning for SDRs.</li></ul><h2>Qualifications</h2><ul><li>3+ years of experience in sales or sales leadership, ideally within SDR, BDR, or pipeline-focused functions.</li><li>Proven success leading or scaling SDR teams in fast-paced, high-growth environments.</li><li>Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks.</li><li>Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity.</li><li>Excellent coaching, mentoring, and talent development skills.</li><li>Strong communication and interpersonal skills, able to influence across teams and collaborate effectively.</li><li>Highly organized, proactive, and able to operate independently while managing multiple priorities.</li><li>Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot) preferred.</li><li>Ability to motivate and inspire SDRs to consistently meet and exceed performance targets.</li><li>Comfortable working in dynamic environments with evolving processes and priorities.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>Apply for this Job

Manager, SDR, Deel IT | UKI

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Proven commercial and negotiation expertise, with the ability to close deals effectively.</li><li>Previous experience in an international or matrix organization is highly desirable.</li><li>Analytical thinking, able to interpret data and identify growth opportunities.</li><li>Ability to manage complex accounts, including contract renewals, pricing strategies, and upselling opportunities.</li><li>Customer-centric approach, ensuring exceptional service and satisfaction.</li><li>Strong interpersonal and communication skills to build trust and maintain long-term customer relationships.</li><li>Results-oriented mindset, consistently focused on achieving and exceeding business objectives.</li><li>Team player, capable of collaborating across functions to deliver seamless customer solutions.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning skills.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

The Head of Sales drives commercial performance, stabilises event operations, and builds a strong pipeline of qualified leads across all Scorpios locations. This role blends strategic sales &amp; events leadership with hands-on event execution, ensuring every guest experience aligns with the brand’s culture, values, and aesthetic standards. Acting as a cross-functional leader, the Head of Sales &amp; Events designs concepts, manages teams, and supports multiple verticals—including F&amp;B, wellness, and hospitality. This role requires a creative, non-traditional mindset to identify and expand commercial opportunities beyond conventional event spaces, transforming them into meaningful expressions of the Scorpios world. The Head of Sales &amp; Events establishes internal processes, trains and mentors local teams, serves as the central communication link between departments, and carries full revenue accountability—owning seasonal sales targets, driving performance, and leading lead generation, nurturing, and conversion efforts across all properties.Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.ResponsibilitiesSales &amp; Lead Generation<ul><li>Develop and implement multi-location sales strategies to attract events, brand collaborations, wellness activations, retreats, partnerships, and F&amp;B experiences etc.</li><li>Build and maintain a strong lead pipeline through proactive outreach, networking, and strategic relationship management, including trade shows and industry events.</li><li>Manage client relationships from first contact through event execution, ensuring alignment with Scorpios’ brand values.</li><li>Guide teams to deliver personalized service while implementing effective sales strategies to maximize revenue.</li><li>Develop targeted outreach for key markets (EU, US, Middle East etc) and build relationships with agencies, planners, DMCs, and HNW networks.</li><li>Implement upsell and cross-sell initiatives across F&amp;B, hotel stays, wellness, and cultural programming.</li><li>Develop location-specific strategies aligned with market trends, ensuring local teams can execute effectively.</li></ul>Event Planning &amp; Execution<ul><li>Develop innovative concepts to drive sales activations and enhance engagement.</li><li>Oversee the full lifecycle of events, including planning, contracting, budgeting, logistics, and post-event evaluation.</li><li>Coordinate with all scorpios departments: F&amp;B, Operations, Music, PR/Marketing, and Guest Experience teams for seamless execution of the strategic sales and event plans.</li><li>Maintain consistency in event quality and brand presentation across all locations and scorpios properties.</li><li>Collaborate with third-party vendors to create a Scorpios vendor blueprint while ensuring operational alignment; in a global and local level.</li><li>Identify upsell opportunities during planning and execution to maximize revenue, for all scorpios locations.</li><li>Lead post-event commercial follow-up to secure repeat business and partnerships.</li></ul>Stabilisation &amp; Process Building<ul><li>Create templates, workflows, and communication flows to streamline processes.</li><li>Implement a CRM-driven strategy to track leads, client communication, follow-ups, and conversion metrics.</li></ul>Team and Training Development<ul><li>Train local teams on sales protocols, event standards, client communication, and brand ethos.</li><li>Mentor teams to ensure professionalism, storytelling, and service excellence.</li><li>Support onboarding on new members.</li></ul>Communication &amp; Cross-Functional Collaboration<ul><li>Serve as the communication bridge between departments involved in event creation and delivery.</li><li>Provide clear reporting on sales status, leads, contracts, and event outcomes.</li></ul>360° Lifestyle Brand Experience<ul><li>Create seamless multi-concept guest experiences across F&amp;B, Wellness and Hospitality.</li><li>Design bundled experience offerings to drive incremental revenue and increase average event value.</li></ul>Revenue &amp; Performance Management<ul><li>Own full event P&amp;L and ensure profitable execution.</li><li>Analyse sales performance and implement corrective strategies.</li><li>Monitor competitor pricing and market trends to adjust positioning and packages.</li><li>Collaborate with Finance on revenue forecasting and tracking.</li></ul>&nbsp;Rooms Commercial Strategy &amp; Performance<ul><li>Develop and execute room sales strategies for Scorpios hotel component.</li><li>Collaborate with Head of Hotels and Revenue teams on pricing, segmentation, and distribution channels.</li><li>Drive improvements in ADR, RevPAR, and occupancy across all openings and existing properties.</li><li>Identify commercial opportunities for peak periods, long stays, prepayment packages, and buyouts.</li></ul>Pre-Opening Sales<ul><li>Lead creation of sales materials (fact sheets, floor plans, rate cards, villa specifications, visual assets) in collaboration with Marketing team.</li><li>Lead creation of Sales Materials</li></ul>Distribution &amp; Agency Management<ul><li>Ensure Scorpios is accurately represented across GDS, the website, OTA-light channels, and agency platforms.</li><li>Manage relationships with luxury networks, DMCs, UHNW agencies, and travel advisors.</li></ul>Requirements&nbsp;<ul><li>Internal drive and willingness to work in a challenging, and fast-paced work environment</li><li>Sales-driven mindset with proven ability to convert leads into revenue</li><li>Strong negotiation skills, including pricing, contracting, and yield optimization</li><li>Strategic approach to sales planning, forecasting, and identifying new revenue streams.</li><li>Technical proficiency with CRM platforms (Salesforce, Revinate, HubSpot) and workflow tools (Asana)</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>High-achiever mindset with a sense of work perfectionism</li></ul>Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values diversity and is committed towards its employees.

Head of Sales

Intellectica is recruiting a strategic and results-driven&nbsp;Senior&nbsp;Advertising Manager&nbsp;on behalf of a leading business media brand and part of a global network, delivering strategic content and innovative solutions to top industry leaders. Based in Athens, Greece and reporting directly to the Chief Revenue Officer, the successful candidate will play a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized advertising initiatives across print, digital, and experiential platforms.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Representing the company brand with professionalism and integrity in all marketplace activities</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 4 years of professional experience in advertising sales within media, publishing, or related industries</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel</li><li>Digital and social media savvy</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Entrepreneurial mindset with a growth-driven approach</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

Senior Advertising Manager int-0383

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growthWe’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>You Have<ul><li>Fluency in French with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Digital Marketing Account Manager with French– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in German with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with German– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in Italian with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Digital Marketing Account Manager with Italian– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in Spanish with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with Spanish– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with English– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in French with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

The Strategic Accounts Executive is responsible for creating and providing additional value to Ayvens’ existing Strategic Accounts. Focus of his/her responsibilities is to develop and extend business with existing Customers by cultivating relationship and offering recognizable added value.The individual selected for the role will be concerned with the company’s external facing, consistency, customer satisfaction, new products launching, and ongoing provision of accurate and timely vehicle fleet performance data and analysis to the assigned accounts.Key Responsibilities:<ul><li>Build long-term relationships with existing Strategic Accounts that focus on delivering added value and result on increasing customer satisfaction index.</li><li>Develop deep knowledge of company’s propositions, products, and tools. &nbsp;</li><li>Excellent knowledge of the automotive industry.</li><li>Develop &amp; implement Yearly Strategic Account Plan.</li><li>Involve the company’s senior management where necessary.&nbsp;</li><li>Conduct meetings with clientele according to yearly plan, aiming to cultivate relationship both in depth and breadth.</li><li>Pro-actively and methodically identify customer needs and create plan to provide adequate fleet management solutions through the company’s propositions suite.</li><li>Introduce clientele to the company’s digital platforms.</li><li>Manage sales opportunities with persistency.</li><li>Orchestrate internally and externally an effective tender management process according to timelines and SLA’s.</li><li>Ensure high sales conversion ratio which will lead to renewal fleet successfully &amp; will enable further penetration.</li><li>Provide excellent customer service.</li><li>Take ownership for all queries and complaints and ensure they are resolved within agreed timescales and performance standards.</li><li>Liaise with internal departments to ensure adherence to Service level agreements.</li><li>Identify potential trends and threats and take all actions necessary to avoid customer service disruptions.</li><li>Act internally as clients advocate ensuring that the voice of the customer is communicated with responsibility and embedded at the organization.</li><li>Obtain full and sufficient information from customers to enable the progress of all regulatory processes and enable activities to be completed successfully.</li><li>Be involved in any other ad hoc projects / team activities as may be required.</li><li>Manage commercial CRM with attention to detail, emphasize on top and updated data quality.</li><li>Along with the account management team, take all actions to accelerate the completion of all administrative tasks.</li><li>Ensure that CRM automations are functioning properly and report all relevant issues.</li></ul>Qualifications &amp; Skills:<ul><li>Professional experience with a minimum of five (5) years in an equivalent level, preferably in B2B services or in a complex commercial environment.</li><li>University degree in Business Administration or Marketing.</li><li>Excellent interpersonal and communication skills</li><li>Strong Commercial awareness</li><li>Able to communicate persuasively across a range of different stakeholders.</li><li>Strong listening skills</li><li>Strong written communication skills</li><li>Ability to present effectively.</li><li>Teamwork skills</li><li>Challenger mentality with strong negotiation skills.</li><li>Tech Savviness and new technology adaptiveness.</li><li>An entrepreneurial mind-set with strong self-motivation and the ability to work both independently as well as a member of a high performing teams.</li><li>Solid quantitative (numerical and problem solving) skills.</li><li>Highly structured combined with a pragmatic ‘can do’ mentality.</li><li>Motivated with a strong track record of delivery.</li><li>Fluency in English (speaking and writing)</li></ul>

Strategic Accounts Executive

Join Shopify as a Technical Account Manager (TAM) and be the primary technical contact for our enterprise merchants in EMEA. In this role, you'll simplify complex environments and take actionable steps to support these merchants, leveraging your extensive knowledge and customer-facing skills. Act as a critical bridge between Shopify and our enterprise merchants, driving product adoption and innovation. You'll work with some of the most influential companies worldwide, helping them harness the power of Shopify to transform their business.Key Responsibilities:<ul><li>Provide strategic technical guidance to merchants, enhancing application health and aligning with business roadmaps.</li><li>Develop and maintain close relationships with merchants, increasing adoption and utilization of Shopify products.</li><li>Lead discussions with senior merchant leadership on technical strategy and incident management.</li><li>Deliver real-time support during high-stakes events and manage cross-functional project timelines.</li><li>Own the technical relationship with strategic clients, advocating for merchant needs to influence the product roadmap.</li><li>Design solutions and demonstrate the platform’s value to technical and non-technical clients.</li><li>Anticipate merchant needs, transitioning from reactive to proactive service delivery.</li><li>Manage on-site engagements, conduct technical health reviews, and support critical launches.</li></ul>Qualifications:<ul><li>Experience in Account Management, Solutions Engineering, or Technical Support, with a background in ecommerce, IT services, sales, consulting, or project management.</li><li>Proven track record working with commerce customers in D2C, Retail, or B2B.</li><li>Solid understanding of technical strategy for commerce businesses.</li><li>Strong communication and project management skills, adept at working with cross-functional teams.</li><li>Ability to travel for customer on-site visits (15-25%).</li><li>Technical proficiency in Observe/Splunk queries, GitHub, SQL/BigQuery, web technologies (HTML, CSS), HTTP Protocol, DNS/Domains, SSL provisioning, RESTful APIs, GraphQL, and JSON/XML.</li><li>Knowledge of Liquid and familiarity with development lifecycles and version control systems (git/Github).</li><li>Experience with Bugsnag and Observe dashboards and understanding of Shopify platform for decision-making.</li></ul>

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