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Essential Functions &amp; Core Responsibilities<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving individual T&amp;Q performance metrics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations. Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation&nbsp;</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis&nbsp;</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Actively support the Team Leader&nbsp;with quality tasks (evaluations, coaching sessions, calibration sessions) in compliance with CNX T&amp;Q processes, policies and guidelines</li><li>Support the implementation and correct use of global T&amp;Q tools (e.g. PULSE, ALBA, Training AI, SimCX)</li></ul>&nbsp;&nbsp;Candidate Profile• At least 9 months experience within Concentrix or 6 months within the targeted role• Fintech experience would be considered an advantage• Proficient in advanced functionality Microsoft Office• Effective communication skills, both written and verbal (German C1 and English B2 Language)• Demonstrated ability to communicate effectively and professionally with internal and external associates• Ability to multi-task and meet timelines on deliverables• Demonstrated ability to work with and lead a team• Detail and customer service oriented• Willingness to work fully on site from our office in Athens Monday - Friday 9-5/10-6

Training and Quality Specialist with German

Key Responsibilities:&nbsp;<ul><li>Deliver superior service and maximize customer satisfaction.</li><li>Respond efficiently and accurately to guests’ complaints.</li><li>Organize and supervise shifts.</li><li>Prepare shift schedules.&nbsp;</li><li>Appraise staff performance and provide feedback to improve productivity.&nbsp;</li><li>Estimate future needs for goods, kitchen utensils and cleaning products.&nbsp;</li><li>Ensure compliance with sanitation and safety regulations.&nbsp;</li><li>Manage restaurant’s good image and suggest ways to improve it.</li><li>Control operational costs and identify measures to cut waste.&nbsp;</li><li>Create detailed reports on weekly, monthly and annual revenues and expenses.</li><li>Train new and current employees in proper customer service practices.</li><li>Implement policies and protocols that will maintain future restaurant operations.</li><li>Performing any other related duties as required by the F&amp;B department.</li></ul>&nbsp;Requirements:<ul><li>Proven 4+ years of working experience in a similar position in 5* Luxury Resorts or High-End Restaurants.</li><li>Extensive food and beverage (F&amp;B) knowledge.</li><li>Familiarity with restaurant management software, like Micros, Exclusivi etc.&nbsp;</li><li>Excellent knowledge of food safety and hygiene (HACCP principles preferred)</li><li>Strong leadership, motivational and people skills.</li><li>Acute financial management skills.&nbsp;</li><li>A BSc degree in Business Administration or Hospitality Management will be considered as a plus.&nbsp;</li><li>Excellent knowledge of the Greek and the English language – knowledge of other language will be considered as a plus.</li><li>Maintain a positive attitude under pressure and motivate team</li></ul>&nbsp;Compensation and Benefits:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Competitive salary based on experience.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses</li></ul>

Restaurant Manager- Luxury Resort, Santorini

The&nbsp;Trade Marketing Manager&nbsp;will play a crucial role in driving&nbsp;brand visibility, increasing&nbsp;market share, and&nbsp;maximizing sales growth.&nbsp;This position involves&nbsp;collaborating closely with sales, brand, and product teams to create and implement effective trade marketing plans&nbsp;that align with the&nbsp;company's overall business objectives. This role requires&nbsp;strategic thinking&nbsp;and involves leveraging a&nbsp;strong analytical background&nbsp;to understand&nbsp;market &amp; retail dynamics, consumer behavior, and&nbsp;sales data&nbsp;to optimize trade marketing efforts. The ideal candidate will have&nbsp;strong leadership skills&nbsp;and will possess&nbsp;expertise in sales analysis, business insights&nbsp;and&nbsp;trade marketing best practices&nbsp;to support the company's overall business objectives.&nbsp;Key Responsibilities:Market and Competitor Analysis:&nbsp;Perform ongoing&nbsp;market research&nbsp;and&nbsp;mapping, customer segmentation&nbsp;as well as&nbsp;competitor analysis&nbsp;to identify market trends,&nbsp;consumer preferences, and&nbsp;competitive positioning, providing actionable insights to the sales, product and marketing teams including&nbsp;new product/range proposals and pricing policies.Sales and Business Analysis &amp; Forecasting:&nbsp;Develop and maintain&nbsp;dashboards and reports, utilizing data analytics tools. Conduct&nbsp;in-depth sales analysis&nbsp;(turnover, sales volume per SKU / brand / category/ market/ key account etc) and&nbsp;the impact of trade marketing activities on sales performance&nbsp;to identify trends, opportunities, and areas for improvement as regards trade marketing &amp; pricing strategies, promotional activities&nbsp;to drive business growth and improve market shares &amp; penetration.Trade Planning:&nbsp;Develop and execute&nbsp;comprehensive trade marketing plans that support the company’s sales and marketing objectives, in close collaboration with sales, marketing, and product teams&nbsp;to align&nbsp;with brand and product strategies&nbsp;and&nbsp;overall business goals.Campaign Management &amp; Retail Execution:&nbsp;Lead the&nbsp;development&nbsp;and implementation of&nbsp;retail execution plans,&nbsp;including&nbsp;merchandising, promotions, events and in-store activations, to drive product visibility, engagement, and sales. Collaborate with sales and marketing teams to develop&nbsp;promotional materials, point-of-sale (POS) displays, and sales collateral&nbsp;to support product launches and seasonal campaigns.&nbsp;Sales team training&nbsp;on all relevant initiatives.Relationship Building:&nbsp;Build and maintain&nbsp;strong relationships with key retail partners, distributors, and other stakeholders&nbsp;to ensure successful execution of trade initiatives.&nbsp;Support key accounts&nbsp;with&nbsp;marketing plans&nbsp;and campaigns in collaboration with Brand teamInnovation and Best Practices:&nbsp;Stay&nbsp;current with industry trends, innovations, and best practices in shopper marketing. Introduce&nbsp;new tools, techniques, and approaches to enhance campaign effectiveness and shopper engagement.Budget Management:&nbsp;Develop and manage trade marketing budgets, ensuring&nbsp;effective allocation&nbsp;of resources to&nbsp;maximize ROI on trade marketing initiatives.Team Leadership:&nbsp;Mentor and&nbsp;guide team members,&nbsp;fostering a&nbsp;collaborative&nbsp;and&nbsp;high-performance&nbsp;culture not only within the trade marketing team, but&nbsp;also cross-functional&nbsp;between sales, marketing, product teams&nbsp;Requirements:<ul><li>Bachelor’s degree&nbsp;in business administration, Marketing or related field from&nbsp;a well reputable University&nbsp;with&nbsp;excellent academic record</li><li>MBA or master’s degree will be preferred</li><li>Minimum of&nbsp;7-10 years of experience in trade marketing,&nbsp;sales analysis, business insights, or related roles</li><li>Previous experience in the&nbsp;tools, machinery&nbsp;or&nbsp;chemicals&nbsp;industry will be preferred</li><li>Proven&nbsp;track record&nbsp;of developing and executing&nbsp;successful trade marketing plans&nbsp;and campaigns.</li><li>Experience in an&nbsp;omni-channel retail</li><li>Outstanding&nbsp;written and verbal communication skills in&nbsp;Greek &amp; English</li><li>Proficiency in&nbsp;data analysis tools and platforms&nbsp;(e.g., Nielsen, IRI, Power BI, Tableau).</li><li>Proficiency in&nbsp;ERP – CRM&nbsp;tools and&nbsp;Microsoft Office&nbsp;Suite</li><li>Internet and technology savvy&nbsp;and always up to date with the latest trends and technologies</li><li>Leadership experience&nbsp;with a demonstrated ability to manage and develop a team</li><li>Other&nbsp;EU language&nbsp;knowledge would be an advantage</li></ul>&nbsp;Qualifications:<ul><li>Strong&nbsp;understanding of retail dynamics, shopper behavior, and consumer psychology.</li><li>Excellent&nbsp;project management skills, with the ability to manage multiple projects simultaneously.</li><li>Strong&nbsp;analytical skills&nbsp;with a proven ability to&nbsp;interpret complex data&nbsp;and translate it into actionable business strategies.</li><li>Exceptional&nbsp;communication and interpersonal skills,&nbsp;with the ability to influence and build strong relationships with internal and external stakeholders.</li><li>Ability&nbsp;to thrive in a fast-paced, dynamic environment&nbsp;and adapt to changing priorities.</li><li>Passion for&nbsp;all things Digital</li><li>DIY enthusiasts will be preferred</li></ul>&nbsp;What we offer:<ul><li>Excellent&nbsp;working&nbsp;environment</li><li>Competitive&nbsp;remuneration&nbsp;package&nbsp;&amp;&nbsp;extra benefits</li><li>Commuting&nbsp;expenses</li><li>Potential for&nbsp;expansion of role and opportunity for professional development&nbsp;due to company growth</li><li>The chance to be&nbsp;part of a team&nbsp;that will contribute to our company and&nbsp;brands stand out&nbsp;in the&nbsp;European tools market</li></ul>

Trade Marketing Manager

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for Dutch speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix is a great match if you:<ul><li>Are fluent in Dutch</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix, we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

Dutch speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills.Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for French speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix , there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix&nbsp;is a great match if you:<ul><li>Are fluent in French</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix , we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix&nbsp;their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

French speaking Customer Service Representative

Operational Leadership: Oversee the daily operations of multiple F&amp;B outlets, ensuring smooth service and alignment with brand and company standards.Team Management: Lead, train, and motivate outlet managers, supervisors, and service teams to achieve high performance and exceptional guest experience.Guest Experience: Ensure each outlet delivers personalized, efficient, and high-quality service in line with 5-star hospitality standards.Financial Performance: Monitor budgets, control costs, and analyze sales reports to maximize profitability while maintaining service excellence.Quality &amp; Standards: Enforce hygiene, safety, and service procedures across all outlets, conducting regular audits and training sessions.Coordination: Collaborate with the Culinary, Events, and Beverage teams to support menu development, promotions, and special events.Continuous Improvement: Review guest feedback and implement action plans to drive service enhancement and operational efficiency.Reporting: Provide performance updates, forecasts, and recommendations to the Food &amp; Beverage Manager and Executive Team.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Senior Manager Corfu 

Outlet Senior Manager Crete 

Outlet Senior Manager Kos  

NTT Data&nbsp;Greece is looking for a&nbsp;Business Analyst&nbsp;in Athens to work with our clients in the&nbsp;European public sector.You will be supporting a high-impact project with the European Commission, to advise and assist both the Commission and EU Member States in ensuring the effective operation, deployment, and continuous improvement. The position places a strong focus on service monitoring, performance reporting, and data-driven business analysis. As the designated subject matter expert for specific applications, you will offer strategic and operational guidance across both business and technical areas, becoming a trusted advisor to stakeholders and playing a critical role in daily operations.Your role:<ul><li>Support the monitoring of IT services for availability, performance, and anomalies.</li><li>Assist with incident detection, classification, and follow-up using ITIL-aligned processes.</li><li>Participate in the preparation of service performance and availability reports.</li><li>Contribute to on-demand data analysis and quality checks of service operations.</li><li>Help monitor KPIs and service levels, identifying trends and improvement opportunities.</li><li>Assist in coordinating testing activities for national and EU-wide customs applications.</li><li>Collaborate with stakeholders from EU Member States and internal teams.</li><li>Document support procedures, incident logs, and test results.</li><li>Participate in meetings and workshops as a supporting consultant.</li><li>Continuously learn and build knowledge in the domain of the client's IT systems.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>2–5 years of experience in business analysis or IT service operations, preferably within EU Customs and/or Taxation or related business processes.</li><li>Basic understanding of incident and problem management processes (ITIL familiarity is a plus).</li><li>Exposure to service reporting, performance metrics or dashboards.</li><li>Comfortable with tools like Excel, Word, PowerPoint, Outlook.</li><li>Some knowledge of web technologies such as XML, JSON, or APIs is a plus.</li><li>Strong interest in working in an EU policy or public administration environment.</li><li>Excellent written and spoken English.</li></ul>Nice to have:<ul><li>Familiarity with public sector IT systems.</li><li>Awareness of ITIL concepts or certification (Foundation level is a plus).</li><li>Knowledge of any additional EU language.</li><li>Exposure to automated testing or monitoring tools.</li><li>Experience working in a multicultural or international setting.</li></ul>

Business Analyst

ob Description:<ul><li>Identify and evaluate public &amp; international tenders (ESIDIS, KIMDIS, TED/Europe, sector platforms).</li><li>Review tender documentation, technical specifications, and compliance requirements.</li><li>Prepare and validate technical and financial proposals.</li><li>Calculate the cost &amp; profit margin of the tender</li><li>Maintain communication with agents/branches for international tender submissions.</li></ul>&nbsp;Requirements:<ul><li>Degree in Mechanical Engineering.</li><li>Minimum 3 years of experience in public and/or international tenders.</li><li>Experience in the marine safety / lifesaving equipment sector.</li><li>Solid knowledge of public procurement procedures and legal framework.</li><li>Strong ability to analyze technical specifications and prepare technical submissions.</li><li>Excellent command of English (both written &amp; spoken).</li><li>Strong project management and time management skills.</li></ul>&nbsp;

Public Administration (P.A) Sales Executive

Our Red&nbsp;Bull Student Marketeers are part of the most dynamic and empowered brand and product ambassador program in the world. They understand Red&nbsp;Bull's target group and are responsible for driving the brand image and product understanding on their campus and in their region. The goal of the Student Marketeer program is to reach new consumers, excite university students, increase sales and manage the Red&nbsp;Bull brand at their campus. This includes direct contact with consumers and customers, inviting product trial, in addition to working at Red&nbsp;Bull events to ensure an unforgettable brand experience for consumers. Student Marketeers value flexibility over a 9 to 5 job and love to work in a creative working atmosphere.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>BE A BRAND &amp; PRODUCT AMBASSADOR<ul><li>Live and breathe the brand personality traits and company values, representing the brand in a premium way through everyday interactions with consumers or customers.</li><li>Grow the user base by inviting positive trial and awareness of Red&nbsp;Bull through product sampling to consumers at the right place and right time - competently answering any questions from consumers.</li><li>Build and execute a tailored and innovative campus plan which engages students and brings the brand to life at university.</li><li>Create a strong network, establishing and maintaining relationships with key local individuals.</li><li>Drive the brand engagement on your Social Media handles via authentic content.</li><li>Work at Red&nbsp;Bull events and supported events to help ensure an unforgettable brand experience for consumers.</li></ul></li><li>EXECUTIONAL EXCELLENCE<ul><li>Deliver executional excellence and show love for the details in all areas of your role.</li><li>Share ideas and collaborate with the team through regular face-to-face and online interaction.</li><li>Plan &amp; report your activities via the dedicated online platform in a timely manner and with accuracy.</li><li>Contribute to develop the Red&nbsp;Bull media business by providing local insights, trends and overall opportunities</li></ul></li><li>BE A SALES EXPERT<ul><li>Build relationships with local sales account managers and ensure Red&nbsp;Bull is available and visible in outlet.</li><li>Collaborate with sales to open new distribution points for Red&nbsp;Bull within your university campus and beyond.</li><li>Leverage relevant assets from the world of Red&nbsp;Bull in order to keep Red&nbsp;Bull top of mind in sales accounts.</li><li>Ensure perfect execution of defined store standards.</li></ul></li></ul>

Student Marketeer

We are currently looking for dedicated individuals in the role of Senior Advanced Analyst/Data Scientist who excel in data analytics and are passionate about analyzing large amounts of raw information, aiming to improve the IQOS Consumer Journey.&nbsp;Your ‘day to day’:&nbsp;<ol><li>Loyalty Platform Ownership &amp; Enhancement</li></ol>Own the IQOS Loyalty Club platform roadmap. Collaborate with IT teams to prioritize and implement new features, upgrades, and fixes. Champion engagement mechanics (e.g., badges, gamification, personalization engines) and oversee their development from concept to launch. Ensure the platform remains innovative, reliable, and aligned with business needs.&nbsp;<ol start="2"><li>Innovation &amp; Idea Incubation</li></ol>Proactively generate ideas to elevate the Loyalty Club experience. Pilot creative campaigns and digital tools (e.g., interactive challenges, partner integrations) using consumer insights and tech trends to propose initiatives that differentiate our offering.&nbsp;<ol start="3"><li>Technical Liaison &amp; Issue Resolution</li></ol>Act as the bridge between business and IT. Translate business needs into technical briefs and coordinate with internal teams or vendors for implementation. Communicate technical constraints and opportunities clearly to business stakeholders. Support and advise on troubleshooting and crisis management for both member and system issues.&nbsp;<ol start="4"><li>Vendor &amp; Partner Coordination</li></ol>Manage relationships with technology vendors and promotional agencies. Ensure compliance with technical standards and collaborate on deploying new features or campaigns, such as integrating a contest microsite into the main platform.&nbsp;<ol start="5"><li>Budget Oversight</li></ol>Manage the Loyalty Club budget to support planned activities. Maintain financial discipline and work closely with Finance to monitor and control spending.Each of these responsibilities ensures the role goes beyond maintenance into proactive development of our Loyalty Club. By covering both commercial and technical spheres, this Specialist becomes a key driver of our Loyalty Club’s evolution, directly contributing to its strategic ambition to become a Brand Powerhouse by providing long-term meaningful value.&nbsp;Who we’re looking for:<ul><li>3-5 years of experience in loyalty program management, consumer engagement, or brand activation</li><li>Bachelor’s or Master’s degree in Business Administration, Digital Marketing, or a related field</li><li>Additional education in Information Systems would be an asset&nbsp;</li><li>Certifications in Agile, Scrum, or Product Ownership would be an asset</li><li>Familiarity with Project Management tools&nbsp;</li><li>Experience collaborating with IT teams or vendors to implement platform features (e.g., gamification, personalization)</li><li>Ability to translate business needs into technical briefs and vice versa</li><li>Fluency in Greek and English</li><li>Strong soft skills, including:<ul><li>Problem-solving</li><li>Innovation &amp; creativity</li><li>Adaptability &amp; resilience</li><li>Empathy and a consumer-centric mindset</li></ul></li></ul>&nbsp;What we offer:Our success depends on colleagues who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to improve the lives of a billion smokers.</li></ul>&nbsp;&nbsp;

Loyalty Club Commercialisation & Platform Specialist

We are looking for a motivated and customer-oriented individual to join our sales team as a Sales Associate. In this role, you will be responsible for supporting our existing clients, training new clients, assisting with business development, and handling the day-to-day needs of the sales department. Key Responsibilities<ul><li>Provide excellent customer service to existing clients, including answering questions, resolving issues, and upselling products and services.</li><li>Train new clients on our products and services, and help them get the most out of them.</li><li>Assist the Account Manager with business development, including prospecting new clients, qualifying leads, and closing deals.</li><li>Handle the day-to-day needs of the sales department, including managing the CRM system, generating reports, and preparing presentations.</li></ul>Requirements<ul><li>Minimum 1-2 years of experience in a sales or customer service role.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Solid presentation skills.</li><li>Proactive with a strong drive to succeed.</li><li>Fluency in both Greek and English.</li></ul>Benefits<ul><li>A relaxed and modern workplace environment.</li><li>The opportunity to be part of a growing and leading digital team in Greece.</li><li>Private Health Care insurance plan.</li></ul>

Sales Associate

SeaCrete Hotels operate in Chania since 1990 in the area of Apokoronas.SeaCrete Hotels is a fast growing business entity, currently operating with 3 hotels, targeting All inclusive, Beach, Family, 5 stars' vacations.Currently SeaCrete Hotels are looking to hire a successful Assistant Operations Manager.As an Assistant Operations Manager, you'll be looking to maximize the potential of your assigned business goals by cooperating closely with the Operations Manager of SCH delivering excellence in execution.This is a key role for someone who wishes to become a mature hospitality professional within the industry, in a growing and challenging marketplace.If you have talent and motivation, you'll find support and encouragement in every step of the way.Key Accountabilities• Achieve annual Operations KPIs targets with specific focus on:<ol><li>People management,</li><li>Food &amp; Beverage</li><li>Reviews (1000 clients per day on a full basis from April to November)</li></ol>• Ensure with the support of the HR department that the staff is equipped and performs at maximum level• Continuously monitor and improve ratings• Execute the operational plan to meet business and people objectives as well as client requirements.• Meet goals and KPIs for operational excellence in execution. Monitor closely the implementation and results.• Drive competitive performance in Client Satisfaction Survey.Essential Requirements• Bachelor's Degree in Hospitality Industry or other related field.• Excellent command of written and spoken English.• Proven Record in TripAdvisor and holιday check.• Use of KPIs with the help of Review Pro.• Use of technology for F&amp;B cost and salary cost.• Use of technology for on-line sales.• 5-7 years of Resort Operation Experience in a reputable and progressive or similar Resort (All inclusive, 4+ / 5 stars).• Local end to end operational plan development and implementation.Skills &amp; Capabilities• Eye for detail and excellence in execution.• Cooperation competencies &amp; people management.• High level of communication, influencing and negotiation skills.• Analytical skills and problem solving capability.• Developing and maintaining relationships with external suppliers and internal stakeholders.• Strategic thinking and decision making.• Ability to maintain a high level of professionalism and confidentiality.

ASSISTANT OPERATIONS MANAGER

Intellectica is seeking an experienced and highly motivated Senior SAP BW/SAC Analyst on behalf of a leading European healthcare provider. Based in Kefalari, Attiki and reporting directly to the Head of Financial Controlling, the successful candidate will play a pivotal role in strengthening the organization’s data-driven culture by delivering reliable analytics, identifying improvement opportunities, and supporting strategic decision-making at the highest management level. As the SAP BI landscape expands, this position will also contribute to shaping a scalable and sustainable analytics architecture.Key activities and responsibilities of this role include:<ul><li>Design, develop, and maintain SAP BW data models, process chains, and BI reports</li><li>Create modern, interactive dashboards and reports in SAP Analytics Cloud (SAC)</li><li>Gather, analyze, and translate business requirements into comprehensive BI solutions</li><li>Ensure the quality, accuracy, and completeness of data feeding into reports and dashboards</li><li>Collaborate with cross-functional teams (Finance, IT, and Operations) to identify needs and deliver optimal solutions</li><li>Contribute to the long-term BI roadmap and identify opportunities for automation and advanced analytics (predictive insights, planning, forecasting)</li><li>Monitor, troubleshoot, and optimize BW and SAC performance, including query optimization and data load management</li><li>Maintain documentation for data models, reports, and BI processes, ensuring clarity and compliance with governance standards</li><li>Support user acceptance testing (UAT) and provide guidance or training to business users as needed</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Economics, or a related field</li><li>SAP certifications (e.g., SAC, BW/4HANA) will be considered an asset</li><li>At least 4 years of hands-on experience in SAP BW and SAP Analytics Cloud projects</li><li>Proven track record of contributing to or leading Business Intelligence (BI) initiatives from design to delivery</li><li>Experience with data governance, security models and compliance is a plus</li><li>Fluency in Greek and English</li></ul>Core competencies of successful candidate:<ul><li>Detail-oriented and quality-focused</li><li>Problem-solving mindset and adaptability</li><li>Strong communication and collaboration skills</li><li>Team-oriented with collaborative mindset</li><li>Leadership potential with a vision for team development</li><li>Adaptability to evolving needs</li></ul>

SAP BW/SAC Analyst int-0433

Intellectica is recruiting an&nbsp;Advertising Manager&nbsp;on behalf of its client, a prominent media organization with a strong footprint across print, digital, and other content platforms. Renowned for its influential portfolio and commitment to innovation, the company is evolving into a dynamic, tech-driven media group dedicated to delivering high-quality content. Based in Athens, Greece, this role reports directly to senior commercial leadership and plays a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized, cross-platform media solutions.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 5 years of professional experience in advertising sales within media, publishing, or related industries</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel (XLS)</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

Advertising Manager int-0323

Iaponiki S.A., a leading company in the independent automotive Aftermarket in Greece, with a nationwide network of stores and international collaborations, is seeking a Business Development Supervisor, based in Pallini, Attica:−Main Responsibilities:<ul><li>Support sales and ensure adherence to agreements with Key Account customers.</li><li>Expand the company’s customer base by promoting new products within the Business Development Department.</li><li>Provide customer support for the product portfolio under the department’s responsibility.</li><li>Monitor market competition and update the Business Development Manager on product range developments and new market opportunities.</li><li>Execute and contribute to projects assigned to the Business Development Department.</li><li>Prepare proposals for the company's participation in public or private tenders.</li></ul> Requirements:<ul><li>University or Technological Educational Institute (TEI) degree in Science or Economics.</li><li>3+ years of experience in a sales department.</li><li>Proficiency in English.</li><li>Strong communication skills.</li><li>Organizational and time management skills.</li><li>Motivation.</li><li>Team spirit.</li></ul> The Company offers:<ul><li>Competitive remuneration package.</li><li>Private Health Insurance.</li><li>Company car.</li><li>Professional Development.</li><li>Friendly and challenging working environment.</li><li>Career opportunity in a steadily growing company.</li></ul> To apply this job, please send your CV to hr@iaponiki.gr by using the reference code: BDS1

Business Development Supervisor

Intellectica is recruiting an experienced&nbsp;Dispatch Manager&nbsp;on behalf of a dynamic and well-established freight forwarding company specializing in road logistics solutions across Greece and key markets. The role is based in Thessaloniki, Greece, and reports directly to the CEO. The ideal candidate will be responsible for overseeing and optimizing daily transportation planning and dispatch operations.Key activities and responsibilities of this role include:<ul><li>Managing end-to-end freight forwarding operations by ensuring smooth coordination of shipments, from planning and execution to delivery</li><li>Planning and dispatching daily transport schedules for road freight operations, ensuring timely and cost-efficient deliveries</li><li>Monitoring transport progress and updating internal systems to reflect accurate movement statuses</li><li>Communicating proactively with customers regarding schedules, delays, and delivery confirmations</li><li>Managing and maintaining transport documentation, waybills, and compliance with regulatory requirements</li><li>Collaborating with internal departments such as customer service and accounting to streamline processes</li><li>Identifying and addressing any deviations from planned routes or service standards</li><li>Contributing to continuous improvement initiatives aimed at enhancing dispatch efficiency and customer satisfaction</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum of&nbsp;5 years&nbsp;of experience in a dispatch or transport coordination role within the freight forwarding or logistics sector</li><li>Familiarity with international trade regulations, customs procedures, and compliance requirements</li><li>Strong understanding of road freight operations, routing, and transport regulations</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP and CRM systems</li><li>Fluency in English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Dispatch Manager int-0321

Angelicoussis Group, one of the world’s leading ship management organizations, is looking for an experienced and motivated professional to cover a permanent position as an Insurance Officer. Key Responsibilities<ul><li>Manages insurance databases and spreadsheets for marine and non-marine covers, ensuring accuracy and completeness;</li><li>Completes application forms and distributes insurance documents internally;</li><li>Inputs insurance contracts into relevant software systems;</li><li>Maintains insurance-related statistics and conducts market research;</li><li>Processes financial transactions and payments within the SAP system;</li><li>Handles calls to War Risks AP areas and manages additional premiums;</li><li>Maintains claims database, submits reimbursement requests, and monitors collections;</li><li>Provides internal support on insurance queries;</li><li>Prepares insurance-related spreadsheets and presentations, and maintains department intranet section;</li><li>Conducts sanctions checks to ensure compliance and maintain records of findings;</li></ul>Candidate must have<ul><li>Bachelor’s degree in Maritime Studies or Business Administration</li><li>Minimum of 3 years of experience in marine insurance underwriting, claims handling, brokerage or with an insurance team of a shipmanagement company</li><li>Strong knowledge of marine insurance products, terminology and industry practices</li><li>Fluency with numbers and good command of MS Office (especially MS Excel)</li><li>Very good command of the English language</li><li>Team spirit, excellent communication skills</li></ul>The Company offers an attractive compensation and benefits package, as well as career opportunities. All applications will be treated as strictly confidential.

Insurance Officer

Intellectica&nbsp;is recruiting a data-oriented&nbsp;Technical &amp; Facilities Manager&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Chief Environmental Officer, the successful candidate will be responsible for overseeing the maintenance of equipment and building infrastructure, managing technical projects, and ensuring adherence to health, safety, and environmental standards. This role plays a vital part in optimizing the technical and operational efficiency of facilities while supporting company-wide sustainability goals.&nbsp;Key activities and responsibilities of this role include:<ul><li>Overseeing the maintenance and technical operation of facilities, infrastructure, and equipment, ensuring continuity and efficiency</li><li>Managing technical projects, upgrades, and expansions, including coordination with external contractors and vendors</li><li>Leading health and safety compliance across all departments, including internal protocols, staff training, and regulatory updates</li><li>Driving sustainability initiatives and reporting, while promoting environmental awareness across the organization</li><li>Monitoring departmental budgets, maintaining technical documentation, and supporting executive reporting as required</li><li>Ensuring security measures and insurance coverage are in place for buildings and technical assets</li><li>Keeping up to date with changes in building regulations, licensing requirements, and compliance frameworks</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Civil, Mechanical, Electrical Engineering, or a related field</li><li>At least 6 years of experience in a similar role with solid knowledge of building and warehouse licensing frameworks</li><li>Proven experience in managing teams and overseeing complex projects</li><li>Proficiency in MS Office and AutoCAD</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong problem-solving and analytical skills</li><li>Ability to take initiative and drive decision-making under pressure</li><li>Excellent communication skills and collaborative mindset</li><li>High level of time management and deadline adherence</li><li>Integrity, accountability, and a strong sense of professional responsibility</li></ul>The company offers:<ul><li>Competitive salary</li><li>Private health insurance program</li><li>Friendly and dynamic working environment</li><li>Opportunities for career advancement and growth</li></ul>

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