Key Responsibilities: 

• Deliver superior service and maximize customer satisfaction.

• Respond efficiently and accurately to guests’ complaints.

• Organize and supervise shifts.

• Prepare shift schedules. 

• Appraise staff performance and provide feedback to improve productivity. 

• Estimate future needs for goods, kitchen utensils and cleaning products. 

• Ensure compliance with sanitation and safety regulations. 

• Manage restaurant’s good image and suggest ways to improve it.

• Control operational costs and identify measures to cut waste. 

• Create detailed reports on weekly, monthly and annual revenues and expenses.

• Train new and current employees in proper customer service practices.

• Implement policies and protocols that will maintain future restaurant operations.

• Performing any other related duties as required by the F&B department.

Requirements:

• Proven 4+ years of working experience in a similar position in 5* Luxury Resorts or High-End Restaurants.

• Extensive food and beverage (F&B) knowledge.

• Familiarity with restaurant management software, like Micros, Exclusivi etc. 

• Excellent knowledge of food safety and hygiene (HACCP principles preferred)

• Strong leadership, motivational and people skills.

• Acute financial management skills. 

• A BSc degree in Business Administration or Hospitality Management will be considered as a plus. 

• Excellent knowledge of the Greek and the English language – knowledge of other language will be considered as a plus.

• Maintain a positive attitude under pressure and motivate team

Compensation and Benefits:

• Fixed Term Contract (season 2026)

• Career development opportunities.

• Competitive salary based on experience.

• Excellent working environment.

• Accommodation and meals on all working days.

• Transportation from/to staff houses