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We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts!At our client’s, they specialize in developing cutting-edge smart software solutions that empower defense forces, public safety organizations, and civil protection agencies worldwide. Their mission is to revolutionize decision-making and operational efficiency through advanced technologies, including artificial intelligence, natural language understanding, and real-time data analytics.With the ever-evolving landscape of global security and public safety challenges, they understand the need for innovative solutions that enhance situational awareness, streamline operations, and enable rapid, informed decision-making. Their AI-driven systems are designed to support critical missions, ensuring safety, security, and readiness in high-pressure environments.At the heart of their solutions is artificial intelligence (AI), which enables real-time data processing, predictive analytics, and natural language understanding (NLU). Their AI-driven decision support tools and multi-source intelligence platforms transform vast amounts of data into actionable insights, allowing commanders, public safety officers, and first responders to make informed decisions swiftly and confidently.As a member of their Development team, you will be:<ul><li>Developing and testing quality features from start to end using best practices and according to their standards</li><li>Writing clean, testable code and deliver fit for the purpose solutions</li><li>Proactively ensure scalability and performance of the deliverables</li><li>Complying with secure code development</li><li>Conduct regular, thorough pull request reviews, providing constructive feedback to help maintain high code quality and promote best practices within the team.</li><li>Play a key role in shaping the architecture of their systems, collaborating with the team to design scalable and innovative solutions that drive the future direction of their technology.</li><li>Code Refactoring</li><li>Sharing knowledge within the team</li><li>Keeping up to date with industry trends and technology developments</li></ul>Essential Qualifications/skills:<ul><li>BSc in Computer Science or a similar discipline</li><li>At least 5-7 years of hands-on coding experience in web applications</li><li>Strong understanding of RDBMS</li><li>Strong knowledge of C#/.NET Framework, and .NET Core</li><li>Experience with typescript and Angular framework</li><li>Strong understanding of object-oriented programming and design patterns</li><li>Strong understanding of stateless Single Page Applications and APIs (Rest, Soap etc)</li><li>Experience on real time data and asynchronous processing</li><li>Experience with containerization</li><li>Experience with Microsoft entity framework</li><li>Experience with Test frameworks</li><li>Foster a collaborative and productive team environment</li></ul>Preferred skills/experience:<ul><li>Experience with KAFKA stream management</li><li>Experience with Geospatial data management (GeoJSON, OGC standard)</li><li>Experience with No-Sql [MongoDB] or timeseries databases (InfluxDB)</li><li>Understanding of basic OWASP web security ruleset</li><li>Experience with Git</li><li>Experience with usage of task management tools like Jira, teamwork etc.</li></ul>They offer:<ul><li>Competitive compensation package</li><li>Continuous training and professional development opportunities</li><li>A friendly and vibrant workplace atmosphere</li><li>Opportunities to participate in cutting-edge projects</li></ul>

Senior Full-Stack Engineer

You provide software and application knowledge to support implementation of the given solutions.How you will contributeYou will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.Main Responsibilities&nbsp;<ul><li>Sets out DevOps Platform strategy and roadmap in line with wider Business &amp; IT strategy to facilitate effective software deployment across the organisation</li><li>Leads the design and implementation of processes, practices and tools enabling CI/CD, maximising the speed and quality of software delivery and minimising unit costs across digital platforms</li><li>Manages build automation, release, deployment, and configuration activities of the DevOps platform, setting appropriate milestones &amp; KPIs and working within an Agile framework</li><li>Define CICD / Automation security requirements (e.g. least privilege principle).</li><li>Define security testing requirements (such as static/dynamic analysis security testing, vulnerability scanning, penetration testing, etc.).</li><li>Promote "security-left" (security coding convention, unit tests, static analysers), so that security should be built into the product, rather than applied to the finished product.</li><li>Manages tool and vendor selection across development automation activities to ensure that tooling is fit for purpose for an enterprise-grade software deployment automation &amp; DevOps platform</li><li>Owns, leads and drives systems engineering, software delivery automation and CI/CD practices across all digital platforms</li><li>Follows industry trends and developments to better meet wider business &amp; IT goals and ensure that the DevOps platform ecosystem is at the cutting edge of enterprise-grade software development automation systems</li><li>Bringing in the right “DevOps” mindset among the teams developing software, which would mean conducting training on tools and processes that makes software development and testing easier.</li><li>Drive increased maturity on the cloud DevOps capabilities including advanced CI/CD and metrics</li></ul>Qualifications:<ul><li>Bachelor’s degree in computer science, Business, a related discipline, or equivalent work experience</li><li>Good knowledge of DevOps CI/CD workflows, tools and integration points and experience integrating security into SDLC</li><li>Proven track record of architecting/implementing end to end pipelines that cover the entire SDLC.</li><li>Experience of having Implemented CI / CD tools such as GitHub, Bamboo, Jenkins, Connect All and JFrog including the build of pipelines.</li><li>Drive continuous improvement for supported applications, in areas such as monitoring, operational task automation, continuous integration, deployments and performance tuning.</li><li>Investigate and resolve complex and multi-faceted issues, spanning the entire technology stack, which requires working across teams and technology boundaries.</li><li>Proactively improve key metrics, such as up-time, application performance, and other key operational SLOs, SLAs.</li><li>Organized and prioritized work to complete assignments in a timely, efficient manner.</li></ul>

DevOps Engineer

\We are currently seeking for ambitious team players&nbsp;to become part of our Cloud &amp; AI Security team within our&nbsp;Technology &amp; Transformation&nbsp;department&nbsp;in&nbsp;Thessaloniki.#YourServiceLine: Technology &amp; TransformationOur Technology &amp; Transformation teams empower organizations to navigate the future through technology-driven business transformation. Combining deep industry knowledge with cutting-edge technology, we deliver tailored solutions that drive innovation, enhance efficiency, promote cybersecurity, and foster sustainable growth. #Would you like to learn more AboutYourTeamOur team supports clients in both strategic and operational activities, including:<ul><li>Definition of strategies and business processes;</li><li>Analysis, design, and development of security architectures;</li><li>Research, development, and implementation of consolidated and emerging security solutions;</li><li>Operational management of implemented solutions.</li></ul>Activities are carried out on&nbsp;Cloud Security architectures and solutions, as well as on&nbsp;applications, infrastructures, and AI-based models. The team is composed of both&nbsp;functional (consulting) and technical professionals, offering the opportunity to gain experience in both areas and build a well-rounded career path. #Your roleYou will join a&nbsp;cohesive and collaborative team, characterized by a&nbsp;positive environment&nbsp;and a focus on&nbsp;shared growth. You will be&nbsp;guided by Senior colleagues, who will support you through&nbsp;mentorship&nbsp;and hands-on experience.Your activities will include:<ul><li>Contributing to&nbsp;cross-industry projects&nbsp;in&nbsp;Cloud Security&nbsp;and&nbsp;AI Security&nbsp;such as:<ul><li>Cloud Security Design and Implementation;</li><li>Cloud Platform Management;</li><li>GenAI Security &amp; GenAI Defence Support;</li></ul></li><li>Supporting the&nbsp;development of a technology observatory,&nbsp;interacting with international vendors, investment funds, and other market players, to identify innovative and emerging solutions in the Cyber landscape.</li></ul>In addition, you will benefit from:<ul><li>Dedicated&nbsp;training programs, with access to&nbsp;learning materials, digital platforms, and e-learning content;</li><li>The opportunity to earn&nbsp;industry-recognized certifications, strengthening both your technical and consulting skills.</li></ul>#OurRequirementsKey Qualifications<ul><li>Bachelor’s and/or Master’s degree&nbsp;in technical or scientific disciplines;</li><li>Curiosity and passion&nbsp;for cybersecurity and digital technologies;</li><li>Excellent&nbsp;communication skills&nbsp;in English;</li><li>Familiarity with basic concepts of&nbsp;IT and Networking.</li></ul>Bonus Qualifications<ul><li>Strong&nbsp;team spirit&nbsp;and proactive approach;</li><li>Open-mindedness and flexibility&nbsp;when facing new challenges and emerging technologies;</li><li>Problem-solving&nbsp;skills;</li></ul>If you're ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, both in Greece and abroad, you're ready for Deloitte! #WhatWeOfferAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:🏠&nbsp;Modern hybrid workplace, characterized by flexibility and Smart Working⚖&nbsp;Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements,&nbsp;extra days of leave,&nbsp;parental allowances)&nbsp;🌍&nbsp;Engagement within international large-scale teams and projects, with opportunities to travel&nbsp;for training or client purposes.&nbsp;📚&nbsp;Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored&nbsp;certificates&nbsp;aligned with business needs and technology trends&nbsp;🚀&nbsp;Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust&nbsp;?&nbsp;Diverse culture and active communities that enable you to bring yourself&nbsp;to&nbsp;work&nbsp;&nbsp;🎉&nbsp;Team Building and Corporate Social&nbsp;Responsibility Activities 🏃&nbsp;A buddy to support you with your onboarding 🌴&nbsp;Extra days of annual leave⚕&nbsp;Private medical health insurance plan&nbsp;💳&nbsp;Ticket restaurant card&nbsp;?&nbsp;Exclusive Discounts&nbsp;to several retail providers, restaurants and others&nbsp;📱&nbsp;&nbsp;Mobile phone&nbsp;🍏&nbsp;Fresh&nbsp;fruits&nbsp;and unlimited coffee&nbsp;everyday&nbsp;at our offices&nbsp;&nbsp; Please note that all the well-being benefits mentioned above are subject to annual review About Deloitte &nbsp; #OurServices Deloitte offers integrated services that include Audit, Technology &amp; Transformation, Strategy Risk &amp; Transactions Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. &nbsp; #OurPurpose We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent. &nbsp; #OurValues At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. &nbsp; #OurTalentExperience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.&nbsp;Location:&nbsp;ThessalonikiThis document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.&nbsp; Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.&nbsp; Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of&nbsp;member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.&nbsp; DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.&nbsp; Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 460,300 people make an impact that matters at www.deloitte.com.&nbsp; This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively. © 2025 For more information contact Deloitte Central Mediterranean.

Cloud & AI Security Analyst | Cyber @Thessaloniki

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “1st Level B2B Support Engineer – Platinum Technician” to be part of our successful team in our “B2B Support team”.&nbsp;What will you do:<ul><li>Provide first-level technical support to corporate users via phone, email, and ticketing system</li><li>Troubleshoot and resolve hardware, software, and basic network issues</li><li>Manage user accounts, permissions, and password resets (Active Directory)</li><li>Support corporate applications, email systems, VPN, and collaboration tools</li><li>Escalate unresolved or complex issues to 2nd/3rd level support following internal procedures</li><li>Monitor and update incident tickets, ensuring accurate documentation and timely resolution</li><li>Assist with workstation setup, configuration, and onboarding of new employees</li><li>Ensure compliance with IT policies, security standards, and SLAs</li><li>Provide user guidance and basic training on IT systems and tools</li><li>Maintain high levels of customer service and professionalism</li></ul>It would be nice if you have:<ul><li>BSc or MSc in Computer Science, Information Security or related degree&nbsp;</li><li>5 years of experience in a similar field is preferred</li><li>Certifications are desirable (Fortinet NSE2, Cisco CCNA)&nbsp;</li><li>Good knowledge of SDWAN , WIFI , CLOUD</li><li>Adaptability to new technologies and commitment to continuous improvement</li><li>Customer-focused mindset ensuring high-quality service delivery</li><li>Proven experience in troubleshooting and resolving technical issues</li><li>Hands-on experience with service activation and deactivation processes</li><li>Strong knowledge of corporate network services</li><li>Strong problem-solving and analytical skills with attention to detail</li><li>Ability to work effectively under pressure and during scheduled night-time maintenance activities</li><li>Team-oriented with excellent communication and collaboration skills</li></ul>&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

1st Level B2B Support Engineer

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a detail oriented and analytical Revenue Assurance Analyst be part of our successful Revenue Assurance team.You have a challenging mission to:safeguard revenue accuracy, enhance transparency, and strengthen data-driven decision making across the organization. The ideal candidate is analytical, detail-oriented and enjoys working with large datasets, automation tools and cross-functional stakeholdersWhat will you do:&nbsp;<ul><li>Monitor, analyze and maintain Revenue Assurance controls and KPIs, identifying anomalies, inconsistencies and potential revenue leakages</li><li>Perform large-scale data analysis and reconciliation using SQL, BI tools and analytical datasets, transforming raw data into validated business insights</li><li>Conduct record-level data tracing and anomaly investigation, applying statistical techniques and pattern detection logic to validate revenue-related events</li><li>Design, build and maintain automated controls, alerts and dashboards that reduce manual handling and improve monitoring effectiveness and process transparency</li><li>Develop analytical data models and automation workflows that strengthen revenue validation, exceptional handling and periodic reporting</li><li>Support testing and validation activities for new products, pricing updates or system releases, ensuring that RA controls operate correctly after deployment</li><li>Work collaboratively with technical and business stakeholders to enhance data quality, streamline reconciliation processes and improve overall revenue visibility</li><li>Prepare periodic analytical reports, dashboards and management presentations, translating complex findings into actionable recommendations</li></ul>It would be great if you have:&nbsp;<ul><li>BSc in Data Analytics, Computer Science, Engineering, Finance or another quantitative field (MSc is a plus)</li><li>Strong analytical mindset and hands-on experience with data analysis, data modeling and data validation techniques</li><li>Comfort working with SQL, Power BI, Excel automation or similar analytical tools, with the ability to structure, transform and interpret large datasets</li><li>Experience working with big data environments, automated reporting or complex datasets, ideally within a data-driven role</li><li>Strong attention to detail, with the ability to identify anomalies, inconsistencies and data integrity issues</li><li>Ability to collaborate with technical and non-technical stakeholders, contributing to a data-driven and agile working culture</li><li>A proactive, hands-on and result-oriented approach, combined with continuous learning and curiosity</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Revenue Assurance Analyst

Software engineerAs our business is growing, we are looking for a software engineer to join our team.DescriptionAs our Software Engineer, you will be part of our core development team, aiming to maintain and improve a fully scalable solution. You will be expected to develop key components of our software, take initiatives regarding product coding and effectively collaborate with the rest of the team. If code quality is one of your priorities when writing code, and you enjoy working with technologies such as Java, Spring Boot, react.js, python, terraform Postgres and AWS (or similar cloud) stack you will be a great fit.RequirementsThe right candidate should have experience in building web applications, including hands-on development using technologies such as Java, Spring Framework and javascript. The candidate should also have experience in being part of a software development team.<ul><li>At least 2 years of professional experience in a software engineering role</li><li>Relevant full-stack application development experience</li><li>Proven track record of developing and managing web applications</li><li>Experience in technologies like javascript, react.js, polymer or similar framework</li><li>Combination of high-level education and work experience will be considered a plus</li><li>Demonstration of a deep technical background and willingness to work hard &amp; undertake technical challenges</li><li>Excellent oral and written communication skills in both Greek &amp; English</li></ul>Responsibilities<ul><li>Interact with the pm team to develop specifications, functional requirements, and control flow charts</li><li>Develop the application based on design mock-ups and develop the core functionality of the product</li><li>Follow the software development process (Agile/SCRUM, QA) by setting short-term objectives and assessing progress</li><li>Provide quality assurance through testing and analysis of the developed components</li><li>Effectively cooperate with the other developers of the team</li><li>Communicate with clients about technical issues</li></ul>Benefits<ul><li>Attractive compensation package based on experience and skill-set</li><li>Career growth opportunities</li><li>Friendly and collaborative work environment</li><li>Various perks (health insurance etc)</li><li>Flexible hybrid working model after completion of the training period</li></ul>REQUIRED SKILLS<ul><li>2+ years software engineering</li><li>Full-stack web development</li><li>React.js or other UI framework</li><li>Java</li><li>JavaScript</li><li>Spring Boot</li><li>Spring Framework</li><li>Experience with at least one Cloud Provider (AWS, Azure, GCP)</li></ul>NICE TO HAVEFamiliarity with:<ul><li>CI/CD stack of Terraform and Jenkins Pipelines</li><li>LLM usage</li><li>Python</li></ul>

Software engineer

We’re seeking a Senior Financial Analyst to join our dynamic team and help drive strategic decision-making through insightful financial analysis. This role is ideal for someone who thrives in a fast-paced environment, enjoys working cross-functionally, and brings a strong analytical mindset with a collaborative spirit.If you're passionate about turning data into actionable insights and want to make a meaningful impact on business performance, we’d love to hear from you!What you’ll do:<ul><li>Analyze and consolidate financial data including forecasts, budgets, and long-term plans, aligned with company targets.</li><li>Develop ad-hoc business cases to support commercial initiatives.</li><li>Monitor financial performance and KPIs, identify trends, and recommend data-driven actions.</li><li>Partner with the VBU Finance Business Partner to support strategic priorities across business units.</li></ul>&nbsp;Who you are<ul><li>Bachelor’s and Master’s degree in Finance or equivalent professional certifications (e.g., CIMA, ACCA, CFA).</li><li>4+ years of experience in financial analysis or a related finance role.</li><li>Advanced skills in Microsoft Excel and PowerPoint; familiarity with data mining tools (e.g., SPSS, Access) is a plus.</li><li>Proven ability to manage complex projects and meet tight deadlines with strong analytical and controlling skills.</li><li>Experience in budgeting, forecasting, and financial reporting—especially within commercial functions.</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

Senior Financial Analyst

Are you fascinated by how people interact with digital products? Do you love uncovering insights that shape delightful user experiences? If you're nodding along, we want you on our team! We're on the lookout for a UX Researcher to help us deeply understand our users and design experiences that truly resonate.&nbsp;Your Day-to-Day<ul><li>Planning and conducting user research studies (interviews, surveys, usability testing, field research, etc.)</li><li>Analyzing findings and transforming data into actionable insights</li><li>Collaborating closely with designers, product managers, and developers to shape user-centered solutions</li><li>Advocating for the voice of the user across the product lifecycle</li><li>Presenting findings in a clear, engaging way to stakeholders</li></ul>&nbsp;Your Key Strengths<ul><li>3+ years of experience in UX research or related field</li><li>Proficiency in qualitative and quantitative research methods</li><li>Strong communication and storytelling skills</li><li>Ability to synthesize complex data into simple, compelling insights</li><li>A team player who’s curious, empathetic, and detail-oriented</li></ul>&nbsp;Why You’ll Love Working with Us &nbsp;🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals. &nbsp;🏥 Health First: Private health and life insurance—because your well-being matters. &nbsp;💻 Gadgets Galore: Get your own laptop and a phone plan to keep you connected. &nbsp;📚 Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive. &nbsp;🚀 Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals. &nbsp;🎯 Work with the Best: Step up your game by collaborating with industry-leading clients. &nbsp;🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives.💸Performance pays off: Annual discretionary bonus based on your contributions throughout the year. &nbsp; &nbsp;&nbsp;Eager to Join Us? Jump in and apply today—we’re excited to see what you can bring to our team!&nbsp;

UX Researcher

Ready to help create impactful marketing experiences? As a Marketing Specialist, you’ll support the design and execution of marketing plans, ensuring daily activities resonate with audiences and deliver exceptional customer experiences.&nbsp;Your day to day will include:<ul><li>Reviewing market research reports and data insights to propose marketing initiatives.</li><li>Participating in the design and implementation of the Community Marketing Unit strategy and plan.</li><li>Designing and supporting the execution of go-to-market plans in collaboration with other teams.</li><li>Proposing clear, insightful &amp; analytical briefs to advertising agencies and reviewing agency deliverables in compliance with business and Marketing guidelines.</li><li>Aligning with other supportive Centers of Excellence (e.g. Communication, Media, Retail Engagement, etc.) securing the deliverables to be on time.</li><li>Designing and implementing in-store activations (e.g., promotions, events, etc.).</li><li>Monitoring campaign performance, budget, and marketing KPIs.</li><li>Performing market visits to evaluate commercial actions and proposing new retail formats.</li><li>Supporting regulatory submissions for HGC in collaboration with the regulatory team.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Communication, Marketing, Business Administration or any other relevant field; MSc in relevant topic is desirable</li><li>3+ years of hands-on experience in marketing/advertising within a consumer-oriented organization or advertising agency&nbsp;</li><li>Very good knowledge of marketing operations and standards</li><li>Experience in managing 360 marketing activities</li><li>Excellent communication and interpersonal skills</li><li>Strong achievement and results oriented mentality</li><li>Problem solving skills with attention to detail</li><li>Excellent communication skills in English and Greek&nbsp;</li><li>Proficient user of MS Office (Word, Excel, PowerPoint)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>

Marketing Specialist (3763)

We are looking for a passionate, organized, and dynamic People Development professional to support, deliver, and scale learning experiences that empower colleagues at all levels. In this role, you will help strengthen a culture of continuous growth, collaboration, and excellence. As a key ambassador of People Development, you will work closely with Global HR, Local HR teams, trainers, and subject-matter experts to bring engaging learning initiatives to life—online and in person. If you thrive in a multicultural environment and enjoy being at the heart of impactful learning programmes, this role is an excellent fit. Role Overview You will coordinate, prepare, facilitate, and support the regional implementation of various People Development initiatives—ranging from soft-skills development and business skills training to leadership programmes. Your focus will be on ensuring smooth execution, strong stakeholder engagement, and continuous improvement across all learning activities in the region. Key Responsibilities: Programme Coordination &amp; Facilitation -Coordinate and support a wide range of learning programmes, both virtual and in-person. -Prepare materials, organize logistics, update content, and ensure all administrative aspects run seamlessly. -Act as a facilitator for selected regional or global development programmes. Regional Support &amp; Collaboration Partner with Local HR teams to plan learning activities and support participant preparation. -Conduct participant readiness or proficiency checks when required. -Serve as a primary point of contact for learning-related matters within the region. -Liaise with training hubs on organizational needs such as travel arrangements, scheduling, and session materials. Follow-Up &amp; Development Tracking -Support programme observers or trainers by collecting participant evaluation insights. -Gather and monitor individual follow-up or development plans in collaboration with Local HR teams. -Maintain clear tracking systems and ensure consistency across the region. Programme Enablement -Contribute to the planning of regional and global development initiatives. -Assist in identifying and supporting Subject Matter Experts (SMEs) who may co-deliver training. -Provide Train-the-Trainer guidance to SMEs when needed. Reporting &amp; Analysis -Maintain regular reporting dashboards and documentation for all initiatives. -Collect and analyse participant feedback to strengthen programme quality and impact. -Develop and maintain standard procedures, manuals, and guidelines. Required Qualifications Qualifications: -English proficiency at C2 level. -Proven experience in Learning &amp; Development, training delivery, or facilitation. -Excellent organizational skills and ability to coordinate multiple initiatives. -Strong proficiency in Microsoft Office and good understanding of LMS platforms. -Excellent communication and presentation skills. -Experience working in regional, global, or multicultural environments. Key Competencies -Detail-oriented, proactive, and committed to delivering high quality. -Strong interpersonal and stakeholder management skills. -Ability to manage multiple projects simultaneously. -Tech-savvy, curious, and passionate about learning and development. -Collaborative, adaptable, and culturally aware. Travel Some regional travel may be required to support in-person learning programmes.

Regional People Development Coordinator & Facilitator

At Nova, a leading telecommunications, media and technology group, we are looking for a Sustainability &amp; ESG Officer to join our Corporate Affairs team, reporting directly to the Corporate Affairs Executive Director.Nova is committed to driving sustainable growth, innovation, and positive societal impact, contributing to the sustainability objectives of United Group. The role offers hands-on involvement in shaping and implementing Nova’s sustainability agenda, with exposure to senior leadership, group-level initiatives, and key external stakeholders.You have a challenging mission to:Accelerate Nova’s sustainability and ESG agenda, embedding sustainability across business operations, strategy, and culture, while coordinating critical initiatives such as the annual Sustainability Report, materiality analysis, and flagship CSR programs, with measurable impact on performance, compliance readiness, and reputation.What you will do<ul><li>Coordinate the 2026 materiality analysis, stakeholder mapping, and prioritization of ESG topics</li><li>Lead the coordination of sustainability reporting, including data collection, collaboration with external providers, editing, validation, and assurance, ensuring alignment with GRI Standards</li><li>Support the integration of sustainability into corporate strategy, risk management, and business processes</li></ul>Enabling &amp; development activities<ul><li>Monitor EU and global ESG regulatory and market developments (ESRS, CSRD, climate and sustainability trends) and translate them into actionable insights</li><li>Drive internal engagement, ESG awareness, and training initiatives across functions (energy efficiency, carbon reduction, e-waste, inclusion, ethics)</li><li>Contribute to the development of policies, tools, dashboards, and KPIs to track sustainability performance</li><li>Coordinate flagship CSR initiatives, collaborating closely with NGOs, academic institutions, authorities, local communities, and youth-focused programs</li><li>Act as a connector between internal teams and external sustainability partners</li></ul>What we are looking for<ul><li>Bachelor’s degree in Sustainability, Environmental Science, Engineering, Business, Economics, or a related field (Master’s degree is a plus)</li><li>3–7 years of professional experience in Sustainability / ESG roles, ideally within telecoms, technology, media, or other fast-paced corporate environments</li><li>Hands-on knowledge of GRI Standards, sustainability reporting, and materiality assessments</li><li>Familiarity with emerging frameworks such as ESRS, TCFD, SASB, SDGs, SBTi (practical experience with some of them is sufficient)</li><li>Experience in multi-stakeholder project coordination, CSR, or social impact initiatives</li><li>Strong project management, analytical, and communication skills in Greek and English</li><li>Strategic thinking combined with attention to detail and the ability to translate ESG concepts into practical actions</li><li>Relationship-building mindset, adaptability, and creativity</li><li>High ethical standards and genuine passion for sustainability and positive societal impact</li></ul>&nbsp;What you will get:<ul><li>Annual Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check-up your health</li><li>Toddlers allowance to daycare your kids</li><li>Exposure to group-level sustainability strategy</li><li>Direct collaboration with senior leadership</li><li>Opportunity to actively shape Nova’s sustainability agenda</li></ul>

Sustainability & ESG Officer

Change Management Experienced Professionals - Organizational Transformation - Human CapitalWhat Impact will you make?#YourOpportunityAt Deloitte, the&nbsp;spirit of the excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way.Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society.We believe that our differences enable us to&nbsp;#makeanimpactthatmatters. We are currently seeking enthusiastic change management professionals with exceptional analytical and presentation skills and a creative personality to join our dynamic&nbsp;Technology &amp; Transformation&nbsp;function in our offices in Athens. Deloitte’s&nbsp;Human Capital’ Organizational Transformation team&nbsp;offers&nbsp;services that leverage research, analytics, and industry insights to help design and execute leadership, organization redesign, and change management programs that enable business performance through people.Deloitte’s&nbsp;Organizational Change Management (OCM) offering enables an organization to manage effectively their transformational journey in support of their business strategy. OCM can occur at the enterprise, business unit or functional level, and leverages behavioral analytics, actuarial capabilities and research insights to drive change across the organization of our clients.&nbsp;#YourRoleYour role will focus on the delivery of client engagements by understanding expectations and demonstrating personal accountability for keeping performance on track, exercising effective communication and relationship-building skills and contributing to the priorities of the team and the business. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.During your tenure you will demonstrate and develop your ability to:<ul><li>Lead or support clients’ workstreams and projects on a wide range of transformational initiatives, with a focus on organizational change management</li><li>Participate in presales activities by contributing to proposals and supporting client discussions on transformation needs</li><li>Manage own work against the project plan to ensure a superior client experience and smooth change adoption</li><li>Present a cogent idea or case using clear and concise messaging, supported by relevant data and change management tools</li><li>Effectively collaborate with colleagues and clients to support the successful execution of transformation projects</li><li>Recognize technology as a business enabler and integrate it into daily work to facilitate efficient change adoption and data-driven insights</li></ul> #WinningRequirements<ul><li>University Degree, preferably in Business Administration, Management Science and Technology, Social Sciences, Finance or Psychology</li><li>A Master’s Degree in Business Administration or Human Resources Management will be highly appreciated</li><li>2 or more years of prior relevant work experience in organizational change management (including agile change) at a high-profile consulting firm or related professional areas with increasing responsibility based on seniority</li><li>Prior experience in fundamental organizational change management frameworks or approaches such as ADKAR</li><li>A change management practitioner qualification from recognized bodies such as PROSCI will be highly appreciated</li><li>Strong writing skills with the ability to produce concise and engaging content tailored to client needs&nbsp;</li><li>Ability to work effectively in teams and contribute to collective success</li><li>Proven ability to manage multiple priorities, ensuring quality deliverables are met on time in fast-paced environments</li><li>Strong business acumen, with the ability to quickly translate theoretical change concepts into practical, value-driven business outcomes</li></ul>&nbsp;#ChooseDeloitteif:At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTEOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.&nbsp;We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our Purpose&nbsp;Our purpose, "To make an impact that matters for our clients, our people and society "- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our values&nbsp;At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.© 2023 For more information contact Deloitte Central Mediterranean.

Change Management Experienced Professionals - Organizational Transformation - Human Capital

We are seeking an experienced Microsoft 365 Engineer with deep expertise across the full Microsoft 365 suite. The ideal candidate will have a strong track record of delivering M365 environments, performing migrations from on-premises to cloud, and executing tenant-to-tenant transitions. This role requires hands-on technical proficiency in Exchange Online, Intune, Teams, OneDrive, SharePoint, and Microsoft Purview (compliance and data governance).&nbsp;Key Responsibilities Design and Deployment<ul><li>Plan, design, and implement Microsoft 365 environments, including Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.</li><li>Lead and execute end-to-end migrations from on-premises infrastructure (Exchange, SharePoint, File Servers, AD) to Microsoft 365 cloud.</li><li>Manage tenant-to-tenant migrations, including mail, Teams, OneDrive, and SharePoint content.</li><li>Configure and Administer Azure Entra Connect.</li><li>Configure and administer Microsoft Intune for endpoint management, device compliance, and application deployment.</li><li>Design and deliver Azure Virtual Desktop environments.</li><li>Be knowledgeable on M365 Copilot, governance and security best practices.</li></ul>&nbsp;Administration and Optimization<ul><li>Maintain and optimize Microsoft 365 services, ensuring performance, reliability, and scalability.</li><li>Implement security, compliance, and governance policies using Microsoft Purview (DLP, retention policies, insider risk management, etc.).</li><li>Integrate identity and access management through Azure Active Directory / Entra ID and conditional access policies.</li><li>Automate routine operations using PowerShell and modern management tools.</li></ul>&nbsp;Support and Collaboration<ul><li>Provide expert-level support for M365-related incidents and service requests.</li><li>Collaborate with cross-functional teams to ensure smooth operation and adoption of M365 tools.</li><li>Deliver technical documentation, standard operating procedures (SOPs), and user training materials.</li></ul>Candidate Profile<ul><li>Proven experience in designing, deploying, and administering Microsoft 365 environments.</li><li>Hands-on experience with Exchange Online migrations, SharePoint Online, Teams, OneDrive, and Intune.</li><li>Strong knowledge of Microsoft Purview, data protection, and compliance frameworks.</li><li>Experience in on-premises to cloud and tenant-to-tenant migrations using Microsoft native tools and third-party solutions (e.g., Quest, BitTitan, etc.).</li><li>Strong understanding of Entra ID, PowerShell scripting, and modern authentication (MFA, conditional access).</li><li>Excellent troubleshooting, communication, and documentation skills.</li><li>Microsoft Certified: M365 Certified: Enterprise Administrator Expert or equivalent certifications, is considered a plus.</li><li>Experience integrating M365 with Azure services and third-party identity providers, is considered a plus.</li><li>Familiarity with Microsoft Security &amp; Compliance Center, Defender for 365, and Entra ID, is considered a plus.</li><li>Previous experience in enterprise-scale deployments and global environments, is considered a plus.</li></ul> What We Offer Throughout your journey within KPMG Greece enjoy the following advantages:<ul><li>Engage in ongoing, structured training sessions to enhance your soft and technical business skills, such as professional qualifications.</li><li>Collaborate with a diverse and skilled team of professionals on a wide range of projects for prestigious clients.</li><li>Gain exposure to the KPMG Global Network and the opportunity to work alongside individuals from across the globe.</li><li>Experience flexibility and well-being initiatives, engage in ESG activities, and participate in team-building events.</li><li>Access a competitive compensation and benefits package.</li></ul>

Senior Microsoft 365 Engineer

DescriptionThe Deputy Chief Security Officer position demands extensive experience in maritime environments and a deep understanding of the ISPS code, maritime security laws, and security equipment measures. This role is designed for leaders capable of overseeing, teaching, and coaching within the security department. Key responsibilities include filling in for the Chief Security Officer when necessary, preparing shift schedules, organizing searches, and ensuring the security team is properly equipped and trained. The Deputy Chief Security Officer acts as a bridge between the security team and higher management, ensuring the vessel's security strategy is effectively implemented and maintained according to the highest standards.Deputy Chief Security Officer Job Summary:The Deputy Chief Security Officer (DCSEC) has a pivotal role in the leadership and management of security operations on the ship, prioritizing the safety and security of passengers, crew members, and the vessel. This position entails aiding the Chief Security Officer in executing security strategies/procedures, supervising security teams, and promptly addressing emergencies to establish a secure onboard environment, in line with the ISPS Code.Key Requirements<ul><li>Extensive experience in maritime security, law enforcement, or military roles.</li><li>Extensive Knowledge of the ISPS code, Ship Security Plan, and the international code of conduct.</li><li>Extensive Knowledge of Maritime Security laws, regulations and the Maritime Labour Convention (MLC).</li><li>Proficiency in security technology, systems, and equipment.</li><li>Ability to conduct proper security investigations, records, and prepare reports.</li><li>Ability to formulate statements / documents that encompass all the information in an effective, inclusive manner.</li><li>Excellent knowledge of Microsoft Office, Otalio/Fidelio, OPnet, X-ray Machine, WTMD and Simfox Management Systems.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Proficiency in leadership, supervision, instruction, and mentoring.</li><li>Demonstrated leadership expertise in managing security teams in dynamic and multicultural environments.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy / requirements.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book/ Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Collaborate with the Chief Security Officer to create, propose, execute, and refine effective security strategies, policies, and procedures customized for the cruise environment, upon</li><li>company’s approval, ensuring compliance with the ISPS Code and Ship Security Plan.</li><li>Prepare shifts schedule and working / resting arrangements according to MLC (must be first approved by Chief Security Officer).</li><li>Organize Stowaway Prevention searches prior to departures.</li><li>Provide training and tutoring to new security team members in accordance with the training procedures/checklist.</li><li>Hold consecutive communication with the Chief Security Officer for constant updates and assignment of tasks.</li><li>Confirm operation of CCTV recorders and cameras (in vessels without CCTV operators).</li><li>Update the Security team regarding service order for the following day.</li><li>Check and maintain the security equipment, including X-ray machines, WTMD, HHMD, handcuffs, batons, and pepper gels.</li><li>Establish an environment of transparent communication and identify any team-related concerns necessitating special attention from the Chief Security Officer, subsequently reporting</li><li>them as required.</li><li>Assist the Chief Security Officer and SSO in planning and executing regular drills effectively, pinpointing vulnerabilities and devising swift resolution plans.</li><li>Engage and cooperate with various ship departments to guarantee adherence to safety and security protocols.</li></ul>

Deputy Chief Security Officer

What Impact will you make? Are you looking for an&nbsp;opportunity&nbsp;in&nbsp;Thessaloniki/Patras/Heraklion/Ioannina,&nbsp;that offers you a&nbsp;hybrid working model?Are you ready to work on&nbsp;international projects for industry-leading clients&nbsp;around the world and elevate your&nbsp;tech consulting career&nbsp;to an&nbsp;international level?If so, check below for more info about this career&nbsp;opportunity!You bring passion, we bring opportunities! #YourOpportunity&nbsp;Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape.&nbsp; Deloitte is an ideal working environment for&nbsp;both young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team.&nbsp;We are currently seeking for ambitious team players&nbsp;to become part of our dynamic Cyber Strategy &amp; Transformation team within our&nbsp;Technology &amp; Transformation&nbsp;department&nbsp;in&nbsp;Thessaloniki. #YourServiceLine:&nbsp;Technology &amp; TransformationOur Technology &amp; Transformation teams empower organizations to navigate the future through technology-driven business transformation. Combining deep industry knowledge with cutting-edge technology, we deliver tailored solutions that drive innovation, enhance efficiency, promote cybersecurity, and foster sustainable growth.Job OverviewWe are seeking a highly motivated and detail-oriented TPRM (Third-Party Risk Management) Analyst to join our growing TPRM Managed Services team. In this role, you will play a key role in delivering high-quality risk intelligence and analysis to support our clients' third-party risk management programs.Our TeamThe success of third-party relationships is critical to our clients. Our Extended Enterprise professionals help maximise the benefits gained from the relationships our clients have with various business partners including:<ul><li>Suppliers</li><li>Customers</li><li>Franchisees</li><li>Licensees</li><li>Distributors</li></ul>In Extended Enterprise we perform a huge variety of projects helping our clients with their third-party relationships. This ranges from advising our clients on how to risk assess, manage and monitor populations of sometimes over 100,000 third parties, helping perform due diligence on individual third parties as well as entire supply chains, and supporting to build sustainability and resilience into their supply chain operations. We help clients across a wide range of regulatory, reputational, operational and ethical risks. Key Responsibilities Risk Intelligence and Data Analysis:<ul><li>Conduct risk assessments on third parties, leveraging data from various sources to identify, analyse, and evaluate potential risks.</li><li>Perform due diligence activities, including background checks, financial analysis, and reputational reviews.</li><li>Monitor third-party performance and risk profiles on an ongoing basis, identifying and escalating potential issues.</li><li>Develop and maintain risk intelligence dashboards and reports, providing actionable insights to clients and internal stakeholders.</li><li>Remote Audit Execution: Skilfully conduct remote audits and assessments of third parties, leveraging technology and virtual communication tools to effectively evaluate controls and identify potential risks.</li><li>Third-Party Engagement: Confidently engage directly with third-party representatives to gather information, conduct interviews, and perform on-site or remote risk assessments, demonstrating strong interpersonal and communication skills.</li></ul>TPRM Program Support:<ul><li>Assist in the implementation and management of TPRM programs for clients, including policy development, process improvement, and technology implementation.</li><li>Support the delivery of TPRM training and awareness programs to clients.</li><li>Stay abreast of industry best practices, regulatory changes, and emerging trends in TPRM.</li></ul> Client Service and Communication:<ul><li>Interact with clients on a regular basis, providing updates, responding to inquiries, and addressing concerns.</li><li>Prepare and deliver presentations and reports to clients on TPRM-related topics.</li><li>Build and maintain strong relationships with clients, demonstrating a commitment to their success.</li></ul>Qualifications and Experience<ul><li>Bachelor's degree in business administration, finance, information technology, or a related field.</li><li>1-3 years of experience in a risk management, compliance, audit, or related field.</li><li>Strong understanding of TPRM principles, methodologies, and best practices.</li><li>Experience with data analysis techniques and tools, including data mining, statistical analysis, and visualization.</li><li>Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.</li><li>Strong attention to detail and a commitment to accuracy.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Qualifications<ul><li>Experience with TPRM (Third Party Risk and Compliance) platforms.</li><li>Relevant industry certifications.</li></ul> If you're ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, both in Greece and abroad, you're ready for Deloitte! #WhatWeOfferAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:🏠&nbsp;Modern hybrid workplace, characterized by flexibility and Smart Working⚖&nbsp;Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements,&nbsp;extra days of leave,&nbsp;parental allowances)&nbsp;🌍&nbsp;Engagement within international large-scale teams and projects, with opportunities to travel&nbsp;for training or client purposes.&nbsp;📚&nbsp;Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored&nbsp;certificates&nbsp;aligned with business needs and technology trends&nbsp;🚀&nbsp;Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust&nbsp;?&nbsp;Diverse culture and active communities that enable you to bring yourself&nbsp;to&nbsp;work&nbsp;&nbsp;🎉&nbsp;Team Building and Corporate Social&nbsp;Responsibility Activities 🏃&nbsp;A buddy to support you with your onboarding 🌴&nbsp;Extra days of annual leave⚕&nbsp;Private medical health insurance plan&nbsp;💳&nbsp;Ticket restaurant card&nbsp;?&nbsp;Exclusive Discounts&nbsp;to several retail providers, restaurants and others&nbsp;📱&nbsp;&nbsp;Mobile phone&nbsp;🍏&nbsp;Fresh&nbsp;fruits&nbsp;and unlimited coffee&nbsp;everyday&nbsp;at our offices&nbsp;&nbsp; About Deloitte &nbsp; #OurServices Deloitte offers integrated services that include Audit, Technology &amp; Transformation, Strategy Risk &amp; Transactions Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. &nbsp; #OurPurpose We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent. &nbsp; #OurValues At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. &nbsp; #OurTalentExperience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.&nbsp;Location:&nbsp;Thessaloniki

Third-Party Risk Management Consultant @ Thessaloniki

M&amp;S is changing, and it's changing fast. We are working hard to ensure our store estate is fit for the future, that will offer our customers a new and innovative shopping experience, whilst maintaining the traditional&nbsp;M&amp;S values our customers love.&nbsp;Our role is to make sure we attract the very best talent to our business and provide a really great place to work so our colleagues can reach their full potential. After all, it's our people who make us who we are. M&amp;S is going through rapid change, and here in HR we’re planning for the future in a big way! With the People Agenda at the heart of it all, now is our time to really make an impact. Think you can rise to the challenge?As HR Business Partner you will play a significant role in this tranformation journey by&nbsp;ensuring&nbsp;&nbsp;that the HR Strategy for retail is in place to help the business deliver the desired results, providing support and leadership on the people aspects of business plans and provide input on people and organizational issues, driving implementation of all HR policies and practices and strengthen employees, leading the talent development and succession planning for Retail, enabling leaders to unlock the power of retail employees by having the best talent, leaders, environment and culture to drive growth.Your key accountabilities will include:Key accountabilities and measures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving implementation of the HR Plan·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on store staffing on a regular basis and ensure staffing capacity is fulfilled·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive recruitment for all store-based roles·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the design of the HR plan·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Comp &amp; Ben Manager throughout business planning and forecast updates·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive change through digital solutions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving implementation of HR systems and policies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular store visits according to the relevant visits plan·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive the performance management process for all retail colleagues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive and coordinate the talent review and succession planning processes for Retail·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Comp &amp; Ben Manager to deliver the annual pay review process·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Secure the objective implementation of all HR policies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with Comp &amp; Ben Manager to ensure legal compliance in handling any employee relations issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist and contribute to the maintenance of the HRMS·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Using people MI and data·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capability development·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advise, challenge and support managers in their role on people-related processes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organise and ensure that all Performance Management processes are in place·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in Performance Management trainings·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that ER in stores are being handled timely, legally and effectively.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Builds core capability through talent planning, succession plans &amp; development interventions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support learning and development·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strengthen employee engagement·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cooperate with the HR team in order to utilize the full range of talent sourcing tools·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Agree and maintain stretching targets in line with the Business Plan objectives·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Own your part in a committed team who feel fully engaged, supported and recognized for their contribution·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take ownership for own development&nbsp;What We Offer:<ul><li>Opportunities for professional development &amp; career advancement.</li><li>Private Health Insurance</li><li>Employee Assistance Program</li><li>Corporate mobile phone subscription</li><li>Discount on the products of our company</li><li>Bonus scheme</li></ul>We are looking for people&nbsp;who are not only ambitious for themselves, but for the business and their colleagues.Job requirementsAbout youEducation and Work Experience<ul><li>Graduate (Bachelor / MSc) in Business Administration or similar degree</li><li>Excellent command of the English language</li><li>3 years minimum experience in leading a team</li><li>Proven experience of 4-6 years in full life cycle of employee</li><li>Labour law knowledge</li><li>MS Office – excellent command of Excel and Powerpoint , Power BI</li><li>HRMS previous experience will&nbsp; be considered an asset</li></ul>Key skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective business partnering demonstrating the right level of challenge and influence to drive results·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Is relevant and innovative in their HR expertise through keeping abreast of HR trends and practices·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experienced in HR practice, reward practice and employment law·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commercial acumen and understanding of the operational levers which drive success in the organisation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understands and can influence the levers to effectively deliver organisational change (structure and culture)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work at pace and with agility·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical &amp; syntheses skills to use data to identify trends and to influence and drive corrective action·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication, stakeholder management and organisational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong coaching and mentoring skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactiveness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer orientation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Facilitation skills

HR Business Partner

Intellectica is seeking a Senior UI/UX Designer on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space based in Athens, Greece. Known for its creative excellence in digital transformation, the company partners with leading media organizations to deliver high-impact, user-centric digital products. As part of its continued growth, the company is seeking a Senior UI/UX Designer to take on a pivotal leadership role within the design team. Reporting to the Creative Director, the successful candidate will not only shape intuitive and visually compelling user experiences, but also mentor and guide a team of designers, ensuring design quality, consistency, and innovation across projects.Key activities and responsibilities of this role include:<ul><li>Managing and mentoring a small design team, fostering growth and maintaining high design standards</li><li>Lead and contribute to all phases of the design process, from user research to final UI design</li><li>Conducting user research and usability testing to inform design decisions and validate user experience improvements</li><li>Develop user personas, information architecture, user flows, wireframes, and prototypes that translate complex requirements into intuitive user experiences</li><li>Reviewing and refining deliverables to ensure high-quality output that meets brand standards and user needs</li><li>Ensure designs adhere to responsive design principles, mobile app design standards, and accessibility best practices</li><li>Collaborating directly with cross-functional teams, including developers and project managers to ensure seamless implementation of design solutions and resolve technical challenges</li><li>Shaping and evolving design systems to support scalability, consistency, and efficiency across projects</li><li>Staying up to date with industry trends, tools, and best practices to continuously improve design processes and outcomes</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Design or a related field</li><li>Proven experience in UI/UX design, ideally within a digital agency or media environment</li><li>Proven ability to lead design teams or demonstrated potential to step into a leadership role</li><li>Strong understanding of user-centered design principles and usability best practices</li><li>Demonstrated experience conducting user research and usability testing</li><li>Excellent visual design skills with a solid grasp of color theory, typography, and layout principles</li><li>Proven ability to create and manage design systems while ensuring media visuals and brand consistency</li><li>Familiarity with responsive design, mobile app design guidelines, and accessibility design specifications and best practices</li><li>Hands-on expertise with industry-standard tools, including Adobe Creative Suite and Figma</li><li>Strong portfolio showcasing end-to-end design work across web and mobile platforms</li><li>Fluency in Greek and proficiency in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Creative and detail-oriented</li><li>Leadership and mentoring mindset</li><li>Excellent problem-solving mindset</li><li>Collaborative team player</li><li>Flexible and adaptable</li><li>Passion for user-centric design</li></ul>Apply Now

Senior UI/UX Designer int-0417

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

The Transformation, Infrastructure and Enterprise Solutions (TIES) inspires innovations and powers Pfizer’s growth as the technology engine that makes our enterprise operations possible.The role is responsible for managing and delivering network infrastructure projects (LAN/WLAN, WAN, and Unified Communications/Telephony) across Pfizer Commercial, R&amp;D, and PGS sites in the EMEA region, including full ownership of project planning, scoping, design, costing, execution, and coordination.This role reports and partners with the TIES Real Estate Infrastructure Regional Lead for EMEA on overall planning and will collaborate with the GWE, R&amp;D, and PGS sites, network engineering SMEs and external vendors.This role will work primarily on real estate portfolio including but not limited to new site buildouts, existing site modifications, site closures, site disposition activities, new infrastructure technology rollouts and changes to existing service offerings.This role ensures operational requirements are captured within project plans, changes are completed in a controlled manner, and there is a formal operational acceptance process during project close-out.This position helps drive continuous improvement to our service offerings, standard patterns, and overall project execution process. Additionally brings an innovative mindset to the team with the goal of leveraging AI through all facets of our work processes and project management methodologies.ROLE RESPONSIBILITIESPartner with TIES Real Estate Solutions Management Infrastructure Lead - EMEA to capture project and ongoing costs before work is committed.<ul><li>Leads planning and scheduling of real estate initiatives across Digital Creation Centers, overseeing all phases from design and execution to successful project closeout.</li><li>Identify and escalate cross‑project dependencies, risks, and issues.</li><li>Maintain accurate project plans, portfolio tracker data, and weekly status reporting.</li><li>Lead weekly project meetings to align timelines, deliverables, and actions.</li><li>Provide regional weekly portfolio updates to ensure transparency and alignment.</li><li>Manage ATC processes and ensure smooth transition to operational teams.</li><li>Oversee vendor engagement, including quotes, deliverables, and invoicing.</li><li>Ensure all project costs are reviewed and approved before work begins.</li><li>Initiate and track Purchase Requisitions and Purchase Orders through completion.</li><li>Manage scope, cost, and timeline changes throughout the project lifecycle.</li><li>Ensure complete project documentation and proper closeout.</li><li>Manage end‑to‑end project budgets and update financial trackers.</li><li>Drive continuous process improvement and integration across TIES Service Areas.</li><li>Mentor and support junior team members.</li></ul>BASIC QUALIFICATIONS<ul><li>Degree in Information Technology, Engineering or related technical field, or equivalent experience.</li><li>At least 4-6 years in IT Project Management/Service Lifecycle, including infrastructure transformation projects.</li><li>Network knowledge desired.</li><li>Proven capability leading projects in agile environment; Scrum Master or Product Owner certification preferred.</li><li>Experience in managing medium to large scale and global IT projects.</li><li>Knowledge and experience in: Project Management, managing external service providers, ITIL Service Management Lifecycle framework &amp; processes, and IT Financial Management.</li><li>PMP &amp; ITIL Certifications desired.</li><li>Expertise in Microsoft Office suite and experience with Microsoft Project &amp; SharePoint.</li><li>Excellent oral and written communication skills.</li><li>Diplomatic and customer serviced focused; ability to manage key stakeholders in positive, poised, and effective manner.</li><li>Ability to manage issues very high and very detailed level to facilitate services and infrastructure operations and transitioning.</li><li>Proven experience in effectively communicating technical issues/challenges with non-technical people.</li><li>Solid stakeholder management, negotiation and influencing skills.</li><li>Must be self-motivated, must have an ability to work well in a geographically dispersed, virtual team environment, must exhibit a positive and professional attitude, and a strong team player.</li><li>Provides coaching to junior members of the team.</li></ul>PREFERRED QUALIFICATIONSTechnology Competence &amp; Scale:<ul><li>Good understanding of the specific technology/network engineering areas and a working knowledge across related digital infrastructure components.</li><li>Experience with Jira, including building workflows and automations to streamline processes.</li><li>Experience in creating BI dashboards for data visualization and actionable insights.</li><li>Knowledge of AI‑driven workflows, including tools like Microsoft Copilot, with a strong interest in learning and applying emerging AI technologies.</li></ul>Vendor Management:<ul><li>Demonstrated ability to develop/maintain a deep operational relationship with multiple vendors and holding them accountable for the delivery of various IT service disciplines.</li><li>Ability to partner with vendors to identify solutions / workarounds / alternatives to business needs or to address problems.</li></ul>

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