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Χρηματοοικονομικά

Τουρισμός / Ξενοδοχεία

Αποθήκη / Logistics

Κέντρο Εξυπηρέτησης / Call Center

Βιομηχανική Παραγωγή

Διοίκηση Επιχειρήσεων

Άλλο

Επαγγέλματα Υγείας

Μεταφορές

Νομικές Υπηρεσίες

Ναυτιλία

Εκπαίδευση

Γραμματειακή Υποστήριξη

Ανθρώπινο Δυναμικό / HR

Αισθητική / Κομμωτήριο

Προσωπικό Ασφαλείας

Τέχνες / Πολιτισμός

Φροντίδα Κτιρίων / Σπιτιών

Δημοσιογραφία / ΜΜΕ

Αερομεταφορές

Αθλητισμός / Fitness

Εργάτες

Τηλεπικοινωνίες

Φροντίδα Ενήλικων / Παιδιών

Αγροτική Παραγωγή

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OnSite

Supplier Research &amp; Engagement:&nbsp;Identify new suppliers and products, negotiate terms, and communicate findings to stakeholders.Procurement &amp; Negotiation:&nbsp;Secure advantageous pricing and rebate conditions through skilled negotiation.Order Management:&nbsp;Execute product/service ordering processes in line with managerial requests.Market Analysis &amp; Supplier Visits:&nbsp;Keep aware of market trends through regular supplier engagements.ERP System Updates: Accurately introduce new products into the ERP system with detailed information.Invoice Reconciliation:&nbsp;Collaborate with the Accounts Payable department to ensure efficient invoice processing and timely supplier payments. What will you bring?Bachelor's degree in Business Administration or Hospitality.Minimum 2 years of experience in purchasing food and beverage (F&amp;B) products.Proficient in using Procurement ERP systems and Microsoft Office suite.Strong understanding of procurement processes and best practices.Skilled in negotiation techniques and supplier relationship management.Demonstrated ability to manage purchasing operations effectively in F&amp;B environments. What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Food & Beverages Buyer

Your main purposeDevelop and manage strong relationships with colleagues. Manage relationships and tasks across departments. Perform other duties as assigned.Support the Front Office team and the CRS department with Sani Rewards Programme information, including guests, stars, loyalty benefits and terms &amp; conditions. Updating of loyalty-related content across channels when required.Ensure that he/she can identify and recognize our loyal and repeat guests. Ability to interrogate guest profiles when needed. Management of guest information.Manage personalisation, printing and delivery of membership cards to operations teams. Manage card and collateral orders, stock levels, delivery to operations.Be the face of the “loyalty team”, and handle all aspects of communication, including negotiation and complaint handling from the guests. Proactively identify and address any potential service issues or guest concerns for loyalty members, ensuring swift and satisfactory resolution with minimal impact on the guest experience.Manage and coordinate all aspects of loyal member experience &amp; guest experience from pre-arrival, arrival and post-stay. Conduct regular training sessions for front-line staff and Loyalty Officers on loyalty programme benefits, recognition protocols, and service standards for elite guests. What will you bring?Minimum 3 years work experience preferably in the hospitality or tourism industry. CRM experience would be a plus.Knowledge of Opera. Proficient in Microsoft Office. Mid - Advanced level of computer literacy (Microsoft Office, Word, Excel).Excellent written and verbal skills (ENG). Understanding of GDPR.Time-management skills and the ability and willingness to multi-task.“Can do” attitude.Solution and service-driven individual. What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Loyalty Manager (14-Month Contract)

Your main purposeReservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standards What will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in French&nbsp;and EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptable What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Rooms Reservation Agent - French Speaker

Acts as the on-property liaison between the Sales &amp; Marketing department and the resort Operations team, and provides support to all Sales &amp; Marketing activities and on-site requirements. Handles all aspects of in-resort communications, ranging from content creation, brand collateral, PR &amp; media trips, sales visits, events and general sales support. Responsible for providing full administrative support to the Sales &amp; Marketing departments. An energetic and professional individual that will ensure the smooth operation of the Sales &amp; Marketing teams.&nbsp;This is a full-time role that is based on-site in Kéa when the resort is operational during the season, and in Athens office when it's not in operation during off-season.&nbsp;Key Duties &amp; Responsibilities<ul><li>Ongoing content updates, regular monitoring and reporting of collaterals and other in-resort promotional material (such as but not limited to the website, microsite, in-villa TV, and more) to ensure everything is in place and according to brand standards.</li><li>Conduct site tours &amp; inspections as and when required.</li><li>Manage, coordinate itinerary and host or provide support to media/PR, influencer visits &amp; FAM trips.</li><li>Online community and reviews management (i.e. Google, social media, post-stay surveys), through liaising with other departments as required.</li><li>Coordinate and manage in-resort events together with the Operations teams and support with content productions (photographers, videographers, and digital content creators).</li><li>Maintain up to date CRM system (Salesforce).</li><li>Tracking of the department budgets and expenditures.</li><li>Preparation of reports and presentations.</li><li>Follow up on queries, deadlines, and other projects assigned by the Director of Sales and the Director of Marketing &amp; Communications.</li></ul>&nbsp;Skills, Experience &amp; Qualifications<ul><li>Bachelor's degree in business, marketing, or related field (Master's degree will be considered an asset)</li><li>Minimum of 2-3 years’ experience in Sales &amp; Marketing/Communications in luxury hospitality</li><li>Excellent command of English</li><li>Strong written and verbal communication skills</li><li>Great presentation skills</li><li>Ability to manage multiple projects in a fast-paced environment</li><li>Comfortable, confident and enthusiastic when working with tight deadlines</li></ul>&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Executive, Sales & Marketing (6673)

The Concierge is a central point of contact for guests seeking information, services, or personalized experiences during their stay. This role requires a strong focus on proactive guest engagement, a deep knowledge of local attractions and services, and the ability to curate tailored experiences that elevate the overall guest journey. The Concierge is expected to consistently deliver anticipatory, intuitive service in alignment with luxury hospitality standards. Key Duties and Responsibilities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Serve as a primary point of contact for all guest inquiries, offering expert advice on local dining, entertainment, cultural activities, transportation, and other personal services.</li><li>Maintain a poised, courteous, and proactive demeanor, consistently demonstrating emotional intelligence and cultural sensitivity.</li><li>Coordinate and confirm reservations for dining, events, transportation, tours, and other guest requests in a timely and efficient manner.</li><li>Ensure seamless communication of guest needs and preferences to relevant departments, proactively managing follow-up to guarantee execution.</li><li>Curate personalized itineraries for guests and VIPs, taking into account their preferences, purpose of visit, and lifestyle.</li><li>Maintain a strong knowledge base of current and upcoming local events, restaurants, exhibitions, and excursions to provide up-to-date recommendations.</li><li>Assist with luggage handling, storage, and delivery in collaboration with Bell Services, as required.</li><li>Manage pre-arrival correspondence and offer concierge services prior to the guest’s check-in to enhance the guest journey.</li><li>Actively promote and support the hotel’s initiatives, experiences, and packages to enhance guest engagement and satisfaction.</li><li>Maintain accurate records of guest preferences, special requests, and service recovery instances using the appropriate tracking systems.</li><li>Ensure full compliance with Forbes Travel Guide and LQA service standards in all guest interactions.</li><li>Maintain cleanliness and organization of the Concierge desk and any shared guest service areas.</li><li>Support the Guest Relations/Concierge Team Leader in executing special projects, guest feedback loops, and continuous improvement initiatives.</li><li>Uphold the confidentiality and privacy of all guest information at all times.</li></ul> Education and Qualificaions<ul><li>Bachelor's degree</li><li>Must be computer literate, knowledge of MS Office, Excel and Opera is essential.&nbsp;</li><li>Must be able to work well under pressure and be able to multi-task.</li><li>Minimum of 2 years of experience in a luxury hotel or resort environment, preferably within Concierge, Guest Relations, or Front Office roles.</li><li>Exceptional organizational and communication skills, with a focus on active listening and empathy.</li><li>Strong multitasking capabilities and ability to perform under pressure in a fast-paced environment.</li><li>Fluency in English is mandatory; additional European or international languages are considered an asset.</li><li>Deep knowledge of the local area, including high-end restaurants, cultural landmarks, and premium services.</li></ul>&nbsp;What we offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort</li><li>Career growth opportunities within One&amp;Only Resorts</li><li>Continuous training and professional development</li><li>Competitive salary and benefits package</li><li>Private health insurance</li><li>Exclusive discounts at partner businesses</li></ul>&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Concierge | One&Only Aesthesis, Athens (15900)

Pilot Beach Resort is the pioneer of Tourism in the area of Georgioupoli in Chania.With over 30 years of operations, is established in the European market with many International awards.The resort spans an area of 150 hectares, between the beach and the mountains.450 rooms in 9 different categories with 4 restaurants, 2 bars, 5 pools, a spa center, a conference center and sports facilities.Over 350 employees seize the opportunity to work in a pleasant, professional environment with opportunities to develop.The&nbsp;Pool Lifeguard&nbsp;is responsible for the day-to-day operation and safety of the swimming pool, the surrounding areas and supervising pool activitiesDuties - Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To be present around the pool/beach at all times, to ensure the safety and meet the needs of guests and members.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To maintain the pool/beach area in a tidy and clean manner at all times.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To maintain good working relationships with colleagues and all other departments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To have a complete understanding of and adhere to the hotel's policies relating to fire, hygiene, health and safety.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To maintain a high standard of personal appearance and hygiene at all times.

Ναυαγοσώστης

Seeking to offer our guests the experience of the famed Greek hospitality, at&nbsp;Doryssa Hotels &amp; Resorts&nbsp;we have identified that a huge part of that experience has to do with our people.For this reason, we consider our personnel our most valuable asset. We invest in the people of our teams and cultivate fruitful working relations that, in some cases, count as many as three decades, something which we consider a huge success. As we continue to grow, we are constantly on the lookout for hospitality professionals who are motivated and inspired to contribute in turning people’s holiday dreams into holiday realities.Join our team! If you are passionate about hospitality and have a genuine interest in making guests’ vacation time an unforgettable one, then we will be thrilled to hear from you.Job description&nbsp;As a&nbsp;Guest Relations Agent&nbsp;your responsibilities include:<ul><li>Providing guests with a memorable experience</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Building a rapport with guests and colleagues</li><li>Providing information about the hotel facilities programs and services</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.

Guest Relations Agent

The houseman responsibility is to provide quality service in all Rooms and Guest Pubic Areas that exceeds Guest’s expectations.&nbsp;The Houseman must demonstrate genuine concern for Guests while ensuring friendly, safe, efficient and professional service. In order to consistently exceed Guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.&nbsp;Key Duties and Responsibilities<ul><li>Exceed Guest expectations of housekeeping services for the rooms and Public Areas&nbsp;</li><li>Meticulously adhere to the standard operating procedures&nbsp;</li><li>General and deep cleaning of toilets, corridors, trolleys, pantries and caddies as per the standard procedures.</li><li>Leans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.</li><li>Washes walls and ceiling, moves furniture and turn mattress.</li><li>Dusts and polishes metalwork and wooden surfaces</li><li>Removes trash collected by room attendants.&nbsp;</li><li>Perform duties of room attendant when necessary.</li><li>Help the house maids with the heavy lifting when super cleaning / spring cleaning of rooms.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;&nbsp;<ul><li>Education High School&nbsp;</li><li>Strong knowledge of cleaning supplies and procedures</li><li>Strong ability to follow verbal instructions&nbsp;</li><li>Ability to work independently without direct supervision&nbsp;</li><li>Previous cleaning experience may be an advantage, but not generally required&nbsp;</li><li>Must have the ability to communicate effectively with guests, co-workers and managers&nbsp;</li><li>Be ready for flexible schedule&nbsp;</li><li>Strong knowledge of all Hotel facilities, their service and working hours&nbsp;</li><li>Mantain posiive attitude and body language at all time&nbsp;</li></ul>&nbsp;Οροφοκόμος Σχετικά με το ρόλοΗ ευθύνη του οροφοκόμου είναι να παρέχει ποιοτικές υπηρεσίες σε όλα τα δωμάτια και τους χώρους του Guest Pubic που ξεπερνούν τις προσδοκίες των επισκεπτών.&nbsp;Ο οροφοκόμος πρέπει να επιδεικνύει γνήσιο ενδιαφέρον για τους επισκέπτες, εξασφαλίζοντας παράλληλα φιλική, ασφαλή, αποτελεσματική και επαγγελματική εξυπηρέτηση. Προκειμένου να υπερβεί σταθερά τις προσδοκίες των επισκεπτών και να παρέχει τα υψηλότερα επίπεδα προϊόντων και υπηρεσιών, ενδέχεται να ανατεθούν πρόσθετα καθήκοντα και ευθύνες ανάλογα με τις ανάγκες.&nbsp;Βασικά καθήκοντα και αρμοδιότητες<ul><li>Να υπερβαίνει τις προσδοκίες των επισκεπτών όσον αφορά τις υπηρεσίες καθαριότητας για τα δωμάτια και τους κοινόχρηστους χώρους.&nbsp;</li><li>Να τηρεί σχολαστικά τις τυποποιημένες διαδικασίες λειτουργίας&nbsp;</li><li>Είναι υπεύθυνος για τον γενικό και βαθύ καθαρισμό των τουαλετών, των διαδρόμων, των καροτσιών, των ντουλαπιών και των καλαθιών σύμφωνα με τις τυποποιημένες διαδικασίες.</li><li>Να καθαρίζει χαλιά, μοκέτες και επικαλυμμένα έπιπλα χρησιμοποιώντας ηλεκτρική σκούπα, σκούπα και μηχανή σαμπουάν για μοκέτες.</li><li>Να πλένει τοίχους και οροφές, να μετακινεί έπιπλα και να γυρίζει στρώματα.</li><li>Να ξεσκονίζει και να γυαλίζει μεταλλικές και ξύλινες επιφάνειες</li><li>Να απομακρύνει τα σκουπίδια που συλλέγονται από τους φροντιστές δωματίων.&nbsp;</li><li>Να εκτελεί καθήκοντα συνοδού δωματίου όταν είναι απαραίτητο.</li><li>Να βοηθά τις καμαριέρες με τα βαριά αντικείμενα όταν γίνεται υπερκαθαρισμός/ανοιξιάτικος καθαρισμός των δωματίων.</li><li>Να συνδράμει σε οποιαδήποτε άλλα καθήκοντα απαιτηθούν από τον διευθυντή ή άλλο μέλος της ομάδας διαχείρισης.</li></ul> Απαιτούμενα προσόντα<ul><li>Απόφοιτος Λυκείου</li><li>Γνώση των προμηθειών και των διαδικασιών καθαρισμού</li><li>Ικανότητα να ακολουθεί οδηγίες&nbsp;</li><li>Ικανότητα αυτόνομης εργασίας χωρίς άμεση επίβλεψη&nbsp;</li><li>Προηγούμενη εμπειρία στον καθαρισμό αποτελεί πλεονέκτημα&nbsp;</li><li>Ικανότητα αποτελεσματικής επικοινωνίας με τους επισκέπτες, τους συναδέλφους και τους διευθυντές&nbsp;</li><li>Ευελιξία για εργασία σε βάρδιες</li><li>Γνώση όλων των εγκαταστάσεων του ξενοδοχείου, των υπηρεσιών και των ωρών εργασίας τους&nbsp;</li><li>Διατήρηση θετικής διάθεσης</li></ul>

Houseman, One&Only Aesthesis, Athens (8029) Οροφοκόμος

To assist in maximizing Room Revenue and occupancy, entering reservations into Opera and follow up all reservations to ensure all bookings are guaranteed and confirmed, with complete booking details such as flights, passport copies, and preference. Be responsible for the entire reservation process by providing prompt, efficient and responsive service to guests, so as to achieve a high level of guest satisfaction and organizational profitability in an environment of high individual morale. In addition to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure highest level of personalized attention.&nbsp;Key Duties and Responsibilities<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Using the official templates in the inquiries and confirmation of reservations and have a knowledge of the reservation SOPs and procedures. Following the Forbes &amp; LQA standards</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 12 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Handles requests from companies and travel agents via phone or other platforms. Makes sure booking information is input correctly into the system.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>University Graduate preferred (minimum High School Graduation)</li><li>Minimum of 2 years experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent communication skills</li><li>Excellent knowledge of English&nbsp;</li><li>Experienced in using Opera system</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Strong interpersonal skills</li><li>&nbsp;</li></ul>What we Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li><li>Prepaid bonus card.</li></ul>

Reservations Agent (Seasonal) | One&Only Aesthesis, Athens (7298)

The Assistant Manager Laundry is primarily responsible for linen product quality, linen inventory control and the laundering process of the linen placed in the Guest rooms. The Assistant Manager Laundry is responsible for managing the laundering processes of staff and Guest Laundry that must be delivered on time. To ensure all Resort linen and uniforms are sent to the outsource laundry on time and receive on time and is accounted for.&nbsp;Will ensure storage of Linen is safe and in manner to keep linen.&nbsp;Key Duties and Responsibilities<ul><li>Monitor daily duties of the Team Leader Laundry, Attendant laundry, Attendant Uniform Room.</li><li>To schedule and plan the daily work for the laundry personnel and delegate the work depending on the workload and priority requirements.</li><li>The Assistant laundry manager in addition to the above responsibilities ensures that all the laundry equipment, machinery and premises are being maintained well.&nbsp;</li><li>Ensure that the Linen Counters count accurately by executing weekly checks and report to Executive Housekeeper.</li><li>Monitor staff productivity according to the Standard Operating Procedures.</li><li>To make requisition for any laundry supplies like detergents, soaps, bleaches, disinfectants, starches, etc., and to maintain proper records of the supplies and the items that have been laundered.</li><li>Ensure that high quality cleanliness is maintained and that all the standard regulatory policies are being followed.</li><li>Keep an accurate total of expenditure for the month.&nbsp;</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul> Skills, Qualifications and Requirements<ul><li>Education – Bachelor degree in Tourism</li><li>Knowledge of Greek and English</li><li>Basic computer skills and knowledge on Word, Excel and Opera</li><li>Must have basic accounting skills</li><li>Previous experience a luxury resort&nbsp;</li></ul>&nbsp;What we Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li><li>Prepaid bonus card.</li></ul>&nbsp;

Assistant Manager, Laundry | One&Only Aesthesis, Athens 
 (6645)

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