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Guest Experience Management: Design and oversee tailored hospitality experiences, ensuring high-quality, elegant, and seamless service for all deluxe guests.Team Leadership: Supervise and guide team members, identify training needs, monitor performance, and foster professional growth.Feedback &amp; Quality Control: Monitor guest feedback and reviews, taking proactive measures to resolve issues and continuously enhance service standards.Interdepartmental Collaboration: Work closely with other departments to ensure coordinated and exceptional guest experiences.Strategy &amp; Improvement: Develop and implement strategies to enhance guest satisfaction, loyalty, and overall deluxe service standards.Qualifications &amp; ExperienceProven&nbsp;experience in a&nbsp;similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language.Knowledge of luxury service standards and guest experience enhancement strategies.Strong leadership, coaching, and interpersonal skills.Excellent problem-solving abilities and attention to detail.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Deluxe Collection Manager Halkidiki

Deluxe Collection Manager Kos 

At Sani/Ikos Group, the F&amp;B department is about more than just serving food; it's about creating unforgettable gastronomical experiences. From anticipating guests' preferences to suggesting exquisite culinary delights, every interaction is a chance to make each meal memorable.Our F&amp;B Team focuses on the finest details and ensures a seamless flow of service, taking pride in the smiles of satisfaction we witness every day.If you have a passion for hospitality and excellence, join us in crafting exceptional gastronomical experiences!Qualifications &amp; ExperiencePrevious experience in a restaurant, preferably in a hotel or fine dining environment.Fluency in English, with an additional language being a plus.Solid knowledge of food and beverage service; wine knowledge is a plus.Degree/Diploma in Hospitality/Tourism would be a plus.Excellent communication and customer service skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Food & Beverage Careers Halkidiki 

Food & Beverage Careers Crete

Food & Beverage Careers Corfu

Food & Beverage Careers Kos

Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally.&nbsp;Guest Service: Provide information, answer inquiries, and assist guests with any special requests.&nbsp;Reservations: Manage bookings, cancellations, and room allocations accurately.&nbsp;Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely.&nbsp;Coordination:&nbsp;Communicate effectively with housekeeping and other departments to ensure smooth guest experiences.&nbsp;Standards &amp; Compliance:&nbsp;Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Agent

Mission: As a Front Office Agent, you will design tailored welcome experiences for our guests by providing friendly, efficient, and elegant service.Arrival: Greet all arriving in-house on personalized service. Undertake check-in. Provide information to guests regarding facilities, events and services.Departure: Ensure guest experience was aligned with their expectations before vacation was over at the hotel. Undertake check-out &amp; payment transactionsWhat will you bring?Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Friendly and passionate personality, capable of seeing value in everyone and everything.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Services Management: Oversee front office operations including check-in, check-out to ensure smooth and exceptional service.Team Leadership: Recruit, train, supervise, and motivate front office employees, fostering a culture of professionalism and high performance.Operational Oversight: Monitor daily operations, ensure adherence to hotel standards, and resolve operational issues promptly.Guest Satisfaction: Handle guest complaints and feedback, implementing improvements to enhance overall guest experience.Coordination: Collaborate with other departments (housekeeping, maintenance, F&amp;B, etc.) to ensure seamless guest services.Reporting &amp; Analysis: Prepare performance reports, analyze guest feedback, and implement strategies to increase efficiency and satisfaction.Qualifications &amp; ExperiencePrevious experience as a Front Office Manager or similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language (Russian, German, French).Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Manager 

Job Ads Ελλάδα - Page 21

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Sani / Ikos Group

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Sani / Ikos Group

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Sani / Ikos Group

front office agent

Sani / Ikos Group

front office manager

Sani / Ikos Group

front office manager

Sani / Ikos Group

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