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The F&amp;B administrator provides high-level administrative support to the Executive Chef and Director of Food &amp; Beverage at One&amp;Only Aesthesis. This role ensures efficient operation of the department by handling administrative tasks, maintaining confidentiality, and fostering a positive working environment.Key Duties and Responsibilities • &nbsp; &nbsp;Provide comprehensive administrative support to the Executive Chef and Director of Food &amp; Beverage. • &nbsp; &nbsp;Prepare reports, correspondence, and presentations as required. • &nbsp; &nbsp;Maintain accurate filing systems, especially for confidential documents related to the Food &amp; Beverage department. • &nbsp; &nbsp;Handle all administrative work efficiently and proactively. • &nbsp; &nbsp;Coordinate communications and correspondence for the Director of Food and Beverage. • &nbsp; &nbsp;Ensure effective communication within the Food &amp; Beverage department and with other departments. • &nbsp; &nbsp;Practice proper telephone etiquette with colleagues and resort guests. • &nbsp; &nbsp;Assist in managing special projects and initiatives as assigned by the Executive Chef and Director of Food &amp; Beverage. • &nbsp; &nbsp;Constantly suggesting new creative ideas for the improvement of operations in the Food &amp; Beverage department. • &nbsp; &nbsp;Support employee welfare concerns and career development/succession plans. • &nbsp; &nbsp;Assist in orientation and training for new employees in the Food &amp; Beverage department. • &nbsp; &nbsp;Participated in team events and required training related to the job. • &nbsp; &nbsp;Maintain confidentiality of all resort information. • &nbsp; &nbsp;Adhere to company policies, procedures, and statutory hygiene standards. • &nbsp; &nbsp;Ensure all activities are conducted ethically and in compliance with Greek law. • &nbsp; &nbsp;Maintain highest levels of personal hygiene, appearance, and grooming as per One&amp;Only standards. • &nbsp; &nbsp;Project a favorable image of One&amp;Only Aesthesis and One&amp;Only Resorts always.Skills, Experience &amp; Educational Requirements &nbsp; • &nbsp; &nbsp;Bachelor's degree in hospitality management, Business Administration, or related field preferred. • &nbsp; &nbsp;Proven experience as an Executive Assistant or similar administrative role, preferably in a hospitality setting. • &nbsp; &nbsp;Excellent organizational and time-management skills with the ability to prioritize tasks. • &nbsp; &nbsp;Strong interpersonal and communication skills, both verbal and written. • &nbsp; &nbsp;Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and other relevant software. • &nbsp; &nbsp;Ability to handle confidential information with discretion. • &nbsp; &nbsp;Knowledge of food and beverage operations and terminology is advantageous. • &nbsp; &nbsp;Familiarity with employee welfare and training programs. • &nbsp; &nbsp;Understanding of health, safety, and emergency procedures. • &nbsp; &nbsp;Fluency in spoken and written English; additional languages are a plus.What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Food & Beverage Administrator | One&Only Aesthesis, Athens (16380)

The Chef de Cuisine – Banquet is responsible for the strategic culinary management of all banquet functions, ensuring operational excellence in food quality, production efficiency, cost control, and team development. This role requires a hands-on leader who will drive innovation in menu creation, maintain the highest food safety standards, and deliver an exceptional culinary experience across all catered events, weddings, corporate functions, and high-volume F&amp;B activations.Key Duties and Responsibilities • &nbsp; &nbsp;Lead all aspects of culinary production for banquet events, including planning, execution, and post-event analysis. • &nbsp; &nbsp;Develop bespoke menus tailored to a wide variety of functions and clientele, in alignment with event themes and dietary requirements. • &nbsp; &nbsp;Collaborate with the Events, Sales, and F&amp;B teams to understand client needs and translate them into creative culinary solutions. • &nbsp; &nbsp;Ensure culinary deliverables align with contractual obligations, quality benchmarks, and brand standards. • &nbsp; &nbsp;Maintain operational oversight on food procurement, kitchen logistics, and inventory control specific to banquet operations. • &nbsp; &nbsp;Direct banquet kitchen staffing and scheduling to optimize labor while ensuring adequate coverage for concurrent events. • &nbsp; &nbsp;Conduct detailed pre-function briefings and post-function evaluations with culinary and service teams to reinforce continuous improvement. • &nbsp; &nbsp;Foster a culture of mentorship, training, and professional development for junior staff members. • &nbsp; &nbsp;Ensure full compliance with HACCP, Diversey, and other food hygiene and safety systems across all banquet kitchen operations. • &nbsp; &nbsp;Proactively manage and report on equipment maintenance, kitchen readiness, and operational risk mitigation. • &nbsp; &nbsp;Engage in cross-functional initiatives and support all resort's culinary departments as directed by the Executive Chef. • &nbsp; &nbsp;Maintain accurate costings and budget adherence while contributing to profit maximization strategies for the banquet segment. • &nbsp; &nbsp;Uphold company values and lead by example in professional conduct, grooming, punctuality, and work ethic. Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;Professional culinary certification or diploma from a recognized culinary institution. • &nbsp; &nbsp;Minimum 4 years of experience in a leadership role focused on banquet or large-scale event catering. • &nbsp; &nbsp;A minimum of 10 years' progressive culinary experience in high-volume hospitality environments. • &nbsp; &nbsp;Strong knowledge of international cuisines, buffet concepts, plated banquet service, and live-action station trends. • &nbsp; &nbsp;Proven experience managing diverse teams and fostering a culture of excellence and accountability. • &nbsp; &nbsp;Advanced English communication skills, both written and verbal. • &nbsp; &nbsp;High level of organization, multitasking ability, and attention to detail. • &nbsp; &nbsp;Solid experience in food cost control, purchasing processes, and vendor management. • &nbsp; &nbsp;Prior experience with kitchen management systems and compliance-based software is a plus.What we offer<ul><li>Competitive salary and benefits</li><li>Comprehensive training and development opportunities</li><li>Complimentary staff meals during shifts</li><li>Private health insurance and prepaid bonus card</li><li>Special discounts at partnered businesses</li><li>An exciting work environment in one of the world’s most exclusive destinations</li></ul>

Chef de Cuisine, Banquet Kitchen | One&Only Aesthesis, Athens (16627)

Seeking to offer our guests the experience of the famed Greek hospitality, at&nbsp;Doryssa Hotels &amp; Resorts&nbsp;we have identified that a huge part of that experience has to do with our people.For this reason, we consider our personnel our most valuable asset. We invest in the people of our teams and cultivate fruitful working relations that, in some cases, count as many as three decades, something which we consider a huge success. As we continue to grow, we are constantly on the lookout for hospitality professionals who are motivated and inspired to contribute in turning people’s holiday dreams into holiday realities.Join our team! If you are passionate about hospitality and have a genuine interest in making guests’ vacation time an unforgettable one, then we will be thrilled to hear from you.Job description&nbsp;As a&nbsp;Guest Relations Agent&nbsp;your responsibilities include:<ul><li>Providing guests with a memorable experience</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Building a rapport with guests and colleagues</li><li>Providing information about the hotel facilities programs and services</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.

Guest Relations Agent

As a&nbsp;Front Office Agent&nbsp;your responsibilities include:<ul><li>Assisting guests with check in and check out process</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Maintaining a balanced bank</li><li>Making reservations changes and cancellations on behalf of the reservations team</li><li>Answering guest calls and handle</li><li>Providing personalized customer service</li><li>Problem Resolution</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Front Office Agent

As a&nbsp;Lifeguard&nbsp;your responsibilities include:<ul><li>Supervising swimmers</li><li>Maintaining hygienic condition of pools</li><li>Spotting hazards and preventing accidents</li><li>Building a rapport with guests and colleagues</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li><li>First aid including CPR</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Lifeguard certification as per local legislation</li><li>Work well in a team</li><li>Awareness of health and safety procedures</li><li>Fluent in English and Greek</li><li>Good physical fitness</li><li>Alertness and a sense of responsibility</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.grApply now

Lifeguard

Το ξενοδοχείο 5* Doryssa Seaside Resort στο Πυθαγόρειο Σάμου επιθυμεί να προσλάβει για τη νέα σεζόν Γ΄ΜΑΓΕΙΡΑ ΚΕΝΤΡΙΚΗΣ ΚΟΥΖΙΝΑΣΣΤΟΧΟΣ ΘΕΣΗΣ :<ul><li>Τήρηση και Διασφάλιση των εσωτερικών διαδικασιών λειτουργίας της εταιρίας.</li><li>Συμβολή στην Επίτευξη Στόχων (έλεγχο του κόστους λειτουργίας του τμήματος του).</li><li>Συμβολή στη διαμόρφωση λειτουργικής και αποτελεσματικής ομάδας με πνεύμα συνεργασίας.</li><li>Διασφάλιση της ορθής κατάστασης των μηχανημάτων και του εξοπλισμού του τμήματος του.</li></ul>ΚΑΘΗΚΟΝΤΑ :<ul><li>Τηρεί το πλάνο εργασίας και το ωράριο.</li><li>Εκτελεί τις εντολές, οδηγίες των προϊστάμενών του.</li><li>Μεταφέρει καθημερινά φρέσκα – κατεψυγμένα &amp; αναλώσιμα είδη.</li><li>Φροντίζει για τη σωστή επεξεργασία των φρέσκων προϊόντων.</li><li>Βοηθάει στην προετοιμασία εδεσμάτων</li><li>Διατηρεί την καθαριότητα στους χώρους εργασίας του.</li><li>Προσέχει την στολή του &amp; φοράει πάντα την κονκάρδα του.</li><li>Λειτουργεί με επαγγελματισμό &amp; συνέπεια διατηρώντας πάντα την ομαλή λειτουργία του πόστου του.</li><li>Φυλάει τα σκεύη σε προκαθορισμένους χώρους και φροντίζει για την καθαριότητά τους.</li><li>Οποιεσδήποτε αμφιβολίες για την εργασία του τις συζητάει με τον Α΄&amp; Β΄ Μάγειρα.</li><li>Οτιδήποτε ελλείψεις, βλάβες υποπέσουν στην αντίληψή του τις αναφέρει στον Α΄&amp; Β΄ Μάγειρα.</li><li>Προσέχει της παραλαβές από την κεντρική αποθήκη &amp; είναι υποχρεωμένος στην σωστή τοποθέτηση των προϊόντων στις αποθήκες.</li></ul>ΑΠΑΙΤΟΥΜΕΝΑ ΠΡΟΣΟΝΤΑ :<ul><li>Εμπειρία σε παρόμοια θέση.</li><li>Ικανότητα επικοινωνίας και συνεργασίας με όλα τα τμήματα του ξενοδοχείου και με συνεργάτες( ανάπτυξη ομαδικής εργασίας).</li><li>Δυναμική και ευχάριστη προσωπικότητα.</li><li>Γρήγοροι ρυθμοί εργασίας.</li></ul>ΠΡΟΑΙΡΕΤΙΚΑ ΠΡΟΣΟΝΤΑ :Χρήση Μηχανημάτων.Apply now

Γ’ Μάγειρας Κεντρικής Κουζίνας

As a&nbsp;Watersports Supervisor&nbsp;your responsibilities include:<ul><li>Carrying out day to day operations</li><li>Implementing and overseeing all safety procedures</li><li>Ensuring equipment levels meet operational needs each day</li><li>Dealing with customer enquiries</li><li>Carrying out first aid duties</li></ul>To be successful, we are looking for the following:<ul><li>Speed Boat Licence (Mandatory)</li><li>Experience working within a watersports operation</li><li>Experience of being responsible for safety standards</li><li>Valid First Aid Certificate</li><li>Self-motivated, enthusiastic and customer – oriented</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Watersports Supervisor

Pilot Beach Resort is the pioneer of Tourism in the area of Georgioupoli in Chania.With over 30 years of operations, is established in the European market with many International awards.The resort spans an area of 150 hectares, between the beach and the mountains.450 rooms in 9 different categories with 4 restaurants, 2 bars, 5 pools, a spa center, a conference center and sports facilities.Over 350 employees seize the opportunity to work in a pleasant, professional environment with opportunities to develop.The&nbsp;Pool Lifeguard&nbsp;is responsible for the day-to-day operation and safety of the swimming pool, the surrounding areas and supervising pool activitiesDuties - Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To be present around the pool/beach at all times, to ensure the safety and meet the needs of guests and members.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To maintain the pool/beach area in a tidy and clean manner at all times.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To maintain good working relationships with colleagues and all other departments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To have a complete understanding of and adhere to the hotel's policies relating to fire, hygiene, health and safety.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To maintain a high standard of personal appearance and hygiene at all times.

Ναυαγοσώστης

Requirements:<ul><li>Previous experience in a similar position.</li><li>Excellent knowledge of the English language</li><li>Knowledge of the German language is desirable</li><li>Professional appearance and demeanor</li><li>Commitment to customer service</li><li>Very good communication skills</li></ul>

Receptionist

The Connectivity Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments of the resort (FO, Hosts, restaurants, housekeeping, maintenance, SPA, activities etc.). They take and enter all guests’ requests and proficiently communicates to the proper departments by radio, ALICE, phone, or email, and monitors the request until proper completion.The Connectivity Agent plays a major role in the pre-arrival journey of our guests by being the main contact with the guest, creating any itinerary and making all reservations and booking as per guest’s request according to One&amp;Only Brand standard.Finally, Connectivity Agents have a high sense of customer service and communication, fluent in English (written and spoken), and know how to work under pressure. The use of computer, including Microsoft Office products and systems, seven rooms/Open Table, ALICE, SAGA as well as the ability to write with high speed and in a professional manner is highly required.Key Responsibilities:Call Center Management:<ul><li>Handle all incoming calls to the resort’s call center, providing prompt, professional, and courteous assistance to guests and potential visitors.</li><li>Coordinate with various resort departments to ensure accurate and up-to-date information is provided to guests.</li><li>Supporting with the oparation of the guest messaging HUB</li></ul>Restaurant Reservations:<ul><li>Manage restaurant reservations over the phone and via email for external guests, in-house guests, and last-minute requests.</li><li>Confirm reservation details, including date, time, party size, and special requests or dietary restrictions.</li><li>Liaise with restaurant staff to ensure reservations are accurately recorded and special requests are met.</li></ul>Pre-Arrival Communication &amp; Concierge Arrangements:<ul><li>Send pre-arrival emails to guests, confirming booking details and providing information on available services and activities.</li><li>Update relevant systems with guest preferences, allergies, estimated time of arrival, and other pertinent information.</li><li>Coordinate with purchasing to ensure requested items (e.g., baby jumpers, baby food, potty, etc.) are ordered and provided on time.</li><li>Handle transfer requests and book activities, dining, boats, helicopters, special amenities, spa appointments, tennis sessions, kids club enrollment, babysitting services, and other special requests.</li><li>Provide recommendations and make arrangements for services outside the hotel, such as barber shops, shisha, boxing equipment, etc.</li><li>Follow up with guests to confirm estimated time of arrival and in-room guest sharing.</li></ul>Special Event Coordination:<ul><li>Collaborate with the culinary, F&amp;B, and host teams to facilitate special events such as wedding proposals, birthday parties, and private dinners.</li><li>Ensure all event details are meticulously planned and executed to deliver memorable guest experiences.</li></ul>Mailbox Monitoring:<ul><li>Monitor and manage five shared mailboxes, ensuring timely responses to all guest inquiries and requests.</li><li>Prioritize and organize email correspondence to maintain efficient communication.</li></ul>VIP Member Bookings:<ul><li>Manage and coordinate bookings for over 91 VIP members within the resort.</li></ul>Operational Duties:<ul><li>Provide administrative support to Hosts, Sales, Marketing, Events, and Accounting departments as needed.</li><li>Know how to use ALICE systems, GMH ReviewPro, OPERA, seven room/OpenTable and SAGA perfectly to ensure a smooth operation and effective communication</li><li>Carefully read the handover to verify pending tasks from previous day and/or shift and to follow up accordingly</li><li>Know how to use ALICE systems, GMH ReviewPro, OPERA, seven room/OpenTable and SAGA perfectly to ensure a smooth operation and effective communication</li><li>Have a full knowledge of room categories, rates, locations, activities, amenities on property and their respective schedules</li><li>Have a complete knowledge of the groups in house, pre and post arrival of groups, functions, and events within the resort or elsewhere, to keep the guests informed</li><li>Gain a comprehensive understanding of all outlets, opening hours, menus, amenities, activities</li><li>Always keep an attitude of cooperation and collaboration to ensure the development of the objectives of the hotel and the company and as well as guest’s satisfaction</li><li>Have a complete knowledge on all food and beverage products available for room delivery</li><li>Maintain excellent communication between the Connectivity Center and the rest of the departments to ensure the regular update of the information</li><li>Modify and communicate the most up-to-date extensions, direct numbers, and fax numbers</li><li>Adhere to the tasks delegated by Supervisor / Manager</li><li>Observing proper and professional email and telephone etiquette</li><li>Effective in complaint handling and problem resolution</li></ul>&nbsp;Skills, Qualifications &amp; Requirements• High School Diploma• Minimum of 1 year experience with in contact centre or similar field• Good knowledge of English. Additional language skills will be advantageous.• Must be computer literate, knowledge of MS Office, Excel and Opera is essential.• General good etiquette and very good communication skills.• Able to work flexible hours including overnight shifts&nbsp; What We Offer•&nbsp;&nbsp;&nbsp;A dynamic and collaborative work environment in a world-class luxury resort.•&nbsp;&nbsp;&nbsp;Career growth opportunities within One&amp;Only Resorts.•&nbsp;&nbsp;&nbsp;Continuous training and professional development.•&nbsp;&nbsp;&nbsp;Competitive salary and benefits package.•&nbsp;&nbsp;&nbsp;Private health insurance.•&nbsp;&nbsp;&nbsp;Exclusive discounts at partner businesses.

Agent, Communications | One&Only Aesthesis (15489)

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agent, communications | one&only aesthesis (15489)

One&Only Resorts