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We are seeking a&nbsp;Senior Manager&nbsp;with profound consulting and technological understanding to address our clients' pressing challenges in technology, strategy, and transformation from a Data Governance perspective.This role involves crafting influential strategies and implementing robust technology solutions to enhance data governance and management.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNIResponsibilities<ul><li>Develop, implement, and manage a comprehensive Data Governance framework that aligns with organizational goals</li><li>Set up governance policies, standards, and procedures to ensure uniform data quality, security, and management across departments</li><li>Address data privacy issues and maintain compliance with regulations such as GDPR and HIPAA</li><li>Drive resolution of data management challenges, including aspects related to quality, usage, and accessibility, in collaboration with key stakeholders</li><li>Oversee governance of Data Lakes, ensuring efficient data ingestion, storage, transformation, and analysis</li><li>Bridge business knowledge gaps across departments and enhance data utilization</li><li>Facilitate the integration of diverse data sources, like SAP, time series, transactional data, and SCADA systems</li><li>Govern the application of machine learning models for predictive analytics and forecasting</li><li>Collaborate closely with project managers, analysts, and delivery managers to synchronize data goals with business objectives</li><li>Conduct workshops and consultations to pinpoint department-specific data needs and devise customized governance solutions</li><li>Embed data governance protocols into tools such as Power BI and Databricks for effective visualization, analysis, and reporting</li><li>Ensure the integrity of data architecture on Microsoft Azure through collaboration with IT and data engineering teams</li><li>Promote and coordinate the adoption of Microsoft tools like Azure Data Factory, Power BI, and Databricks for data governance</li><li>Define data quality metrics, implement routine audits, and conduct data quality checks to uphold high standards across departments</li><li>Monitor data usage and compliance to maintain organizational standards in data handling</li></ul>Requirements<ul><li>Solid understanding of Data Governance, Data Architecture, and the Microsoft Azure ecosystem</li><li>Proven expertise with Data Lakes, Power BI, Databricks, and other Data Management tools</li><li>At least 2 years of experience in data governance leadership or a related field</li><li>Knowledge in regulatory compliance with standards such as GDPR and HIPAA</li><li>Skills in collaborating with diverse stakeholders such as project managers, business analysts, and technical teams</li><li>Background in integrating systems such as SAP, time series, transactional data, and SCADA</li><li>Proficiency in using machine learning models for predictive analytics and forecasting</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Senior Manager (Data Governance)

Our customer, a leading player in the Power &amp; Utilities domain, is undergoing a digital modernization and standardization of IT &amp; OT applications across all production sites in Greece. The goal is to increase productivity, enhance security operations, optimize costs, and achieve centralized control of IT applications.We are seeking a&nbsp;Cloud Solution Architect (GCP)&nbsp;to join our team and lead the design of the Cloud architecture to host applications after migration/modernization.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNIResponsibilities<ul><li>Architecture design of holistic Cloud ecosystem with a focus on Google Cloud Platform capabilities and features</li><li>Architecture design of Production, Staging/QA, and Development infrastructures running in 24/7 environments</li><li>Robust and consistent Cloud Strategy design aligned with business objectives</li><li>Provide guidelines for infrastructure migration approaches and techniques including numerous applications migrations into the cloud and implementation of hybrid cloud solutions within regulated enterprise environments</li><li>Evangelize Cloud computing expertise internally and externally to drive Cloud Adoption</li></ul>Requirements<ul><li>In-depth cloud professional, competent of quickly establishing connections and credibility in how to address the business needs via design and operate cloud-based architectures</li><li>Strong written, verbal communication skills</li><li>Experience in platform and cloud migrations</li><li>Google Cloud Certified Professional Cloud Architect</li><li>Implementation experience with identity management and networking segmentation in GCP across multiple VPC networks and multiple projects</li><li>In-depth understanding and knowledge of distributed version control systems like Git</li><li>Extensive experience with DevOps techniques and processes related to cloud solutions. CI/CD tools like Terraform, Ansible, Chef, GCP Deployment Manager</li><li>Broad knowledge of troubleshooting approaches and driving-to-resolution technical integration issues across various platforms</li><li>Experience with GCP based security hardening including IAM, ACL, firewall rules, data traffic encryption</li></ul>Nice to have<ul><li>Experience in Agile or PMI methodology managed projects</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.Apply For

Cloud Solution Architect (GCP)

We are looking for an experienced&nbsp;Data Delivery Manager&nbsp;to lead the design, development, and deployment of advanced Generative AI and Machine Learning solutions.This role is critical to the successful execution of a high-impact initiative and requires a strong background in data and analytics delivery, AI/ML, and cloud-based architectures.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNIResponsibilities<ul><li>Project Leadership: Oversee the end-to-end delivery of the AI/ML solution, from requirements gathering to deployment</li><li>Data &amp; Analytics: Data &amp; Analytics delivery, including data pipeline design, transformation, governance, and visualization across cloud and hybrid environments</li><li>Solution Design: Work closely with AI/ML engineers, data scientists, and cloud architects to define the architecture, ensuring scalability and efficiency</li><li>Stakeholder Management: Act as the primary interface between the business, IT teams, and external vendors to align objectives and ensure seamless delivery</li><li>Data Governance &amp; Security: Ensure compliance with industry standards, implementing best practices for data privacy, security, and governance in an AI-driven environment</li><li>Agile Execution: Drive project execution through Agile methodologies, ensuring timely delivery of milestones while maintaining flexibility for iterative improvements</li><li>Performance Monitoring: Implement KPIs to measure chatbot effectiveness, model accuracy, response times, and user engagement</li><li>Risk &amp; Issue Management: Identify potential risks, bottlenecks, and mitigation strategies throughout the project lifecycle</li></ul>Requirements<ul><li>Practical experience in delivery Data Analytics/ Data Science/AI/ML solutions</li><li>Knowledge of machine learning, deep learning, and generative AI techniques</li><li>Good understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption)</li><li>Awareness of Python, data mining, predictive analytics, data modeling, etc</li><li>Experience with data visualization, awareness of various tools and technologies</li><li>Understanding of data-related security challenges</li><li>Practical experience with one or more leading public cloud providers (Azure preferred); leading role in on-prem to cloud migration projects</li><li>Experience executing from ground-up solutions</li><li>Understanding of how to plan, resource, and deliver large-scale technical projects</li><li>Knowledge of software development/Product lifecycle methodologies (Scrum, Kanban, etc)</li><li>High degree of comfort to present both to large and small audiences</li><li>Ability to manage multiple tasks and projects in a fast-moving environment</li><li>Excellent interpersonal skills, and ability to work with diverse personality types</li><li>Excellent business communication skills</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>

Data Delivery Manager with Gen AI

We're seeking a&nbsp;Salesforce Delivery Manager&nbsp;who will play a vital role in leading the successful implementation of Salesforce solutionsThis role requires expertise in Salesforce, combined with excellent customer relationship and project management skills.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNI#LI-VC3Responsibilities<ul><li>Lead the delivery of Salesforce solutions, ensuring high-quality and on-time implementation</li><li>Serve as the main point of contact for clients during the project lifecycle, maintaining strong relationships and clear communication</li><li>Manage project resources, schedules, and budgets to ensure efficiency and effectiveness</li><li>Facilitate team and client meetings to gather project requirements, track progress, and address any issues</li><li>Collaborate with Salesforce developers and architects to understand and implement customer requirements</li><li>Manage risks and issues associated with project delivery, and coordinate the resolution of escalating issues</li><li>Apply best practice Salesforce and project management knowledge to client engagements</li><li>Ensure user acceptance testing and perform quality assurance checks</li><li>Understand and guide the stages an architecture undergoes in the Software Development Life Cycle (SDLC)</li><li>Establish and manage CI/CD processes in the Salesforce ecosystem, understanding different strategies and their pros and cons</li><li>Understand the various stages from pre-sales through to closing the sale and beyond, ensuring alignment of solutions with customers' needs</li><li>Apply margin calculation knowledge for effective budget planning and forecasting</li><li>Ensure the team's adherence to coding principles and standards, such as naming conventions and coding guidelines</li></ul>Requirements<ul><li>Proven experience in a Delivery Manager role with expertise in Salesforce</li><li>Strong project management skills, including Agile methodologies</li><li>Excellent customer relationship skills</li><li>Ability to manage multiple projects and meet deadlines</li><li>Proficiency in project management software tools</li><li>Salesforce certification is a plus</li><li>Solid understanding of SDLC, CI/CD processes, and the Salesforce ecosystem</li><li>Understanding of margin calculation and principles of team staffing</li><li>Basic understanding of coding principles and standards</li><li>Exceptional problem-solving skills</li><li>Excellent verbal/written communication skills</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Salesforce Delivery Manager

Our client, one of the systemic Greek banks, is enhancing the BPM system. According to the cooperation and growth plans,&nbsp;Project Manager&nbsp;will play a key leadership role in the digital transformation of the organization, being a part of the larger program.We are seeking professionals in Greece who are open to working from the office or following a hybrid schedule, with at least two days per week in the office required.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNI#EasyApplyResponsibilities<ul><li>Act as an on-site communicator and coordinator across multiple development teams</li><li>Manage expectations of stakeholders, ensuring alignment on project goals</li><li>Oversee planning, commitment, and delivery of the current project scope in partnership with the team</li><li>Proactively identify and mitigate project risks to maintain steady project progress</li><li>Engage in extensive communication with customer stakeholders to align on team-level requirements</li><li>Identify and address inefficiencies in the software development lifecycle (SDLC) and clarify team roles, optimizing team effectiveness</li><li>Coordinates product teams and ensures smooth delivery of technical solutions</li><li>Ensure coordination and alignment between delivery teams and migration teams</li></ul>Requirements<ul><li>5+ years of experience in project management</li><li>Proven experience executing fixed-price projects will be a plus</li><li>Ability to manage relationships with Director-level</li><li>Strong understanding of Agile methodologies</li><li>Knowledgeable in Business Process Management platforms (IBM FileNet or Camunda, Pega, Alfresco, IBM Business Process Automation, Appian) would be a big plus</li><li>Greek language proficiency and ability to travel to the customer’s office in Athens</li><li>Strong English language skills (B2+ level or higher)</li><li>Excellent communication skills and adaptability in dynamic project environments</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>

Project Manager

We are seeking a highly skilled and motivated&nbsp;Senior Data Software Engineer&nbsp;to join our innovative team.In this role, you will leverage cloud-native technologies, including Databricks, Azure DevOps, Delta Lake tables, Spark Structured Streaming, and Lakehouse architecture, within our Microsoft Azure environment. You will play a pivotal role in processing large volumes of financial data, driving innovative solutions that enhance scalability, reduce processing latency, and improve transparency.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNI#LI-IK2Responsibilities<ul><li>Engineer and maintain high-performance data solutions leveraging Python, Apache Spark, and Delta Lake</li><li>Participate in the full software development lifecycle, including requirements analysis, solution design, code reviews, and documentation</li><li>Collaborate with business partners, IT teams, and architects to ensure data pipelines meet complex and evolving requirements</li><li>Optimize financial data processing pipelines to improve scalability and reduce latency</li><li>Use automated testing to ensure reliability, stability, and accuracy in data processing</li><li>Break down complex data problems into achievable solutions through strong analytical skills</li><li>Support operations teams by troubleshooting and resolving complex pipeline issues</li><li>Identify opportunities for improvement and proactively address challenges</li><li>Design and implement robust relational data models and SQL-based solutions</li><li>Partner with the product owner and team members to deliver seamless data workflows</li><li>Build systems and pipelines that align with modern cloud-native architectural principles</li></ul>Requirements<ul><li>3+ years of professional experience in data engineering or software engineering roles</li><li>Strong core Python software engineering experience with proficiency in Apache Spark and Delta Lake</li><li>Expertise in relational data models and SQL for designing and managing large-scale data solutions</li><li>Knowledge of Azure Cloud Ecosystem, Databricks, and Azure DevOps</li><li>Background in financial data processing and handling large-scale analytics workloads</li><li>Familiarity with Spark Structured Streaming and its application to real-time data pipelines</li><li>Capability to develop, debug, and refine end-to-end automated testing processes</li><li>Experience with architectural practices related to Lakehouse platforms and data lake solutions</li><li>Fluency in English (B2 level) to collaborate effectively across remote and in-person teams</li></ul>Nice to have<ul><li>Understanding of modern big data processing techniques beyond Spark Structured Streaming</li><li>Background in optimizing Delta Lake and Lakehouse architectures for complex business needs</li><li>Showcase of delivering solutions in finance-specific domains or similar industries</li><li>Familiarity with designing and implementing pipelines in distributed systems with low latency</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Senior Data Software Engineer

We are seeking a&nbsp;Senior Data Software Engineer&nbsp;to join our Data &amp; Analytics team, focusing on utilizing cloud-native technologies in our Microsoft Azure environment.You will be pivotal in processing large volumes of financial data, innovating to enhance scalability, reduce processing latency, and increase processing transparency. The ideal candidate will be involved in every stage of the development lifecycle, from engineering robust solutions to collaborating with business partners and supporting operations.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNI#LI-YAROSLAVADIAKOVAResponsibilities<ul><li>Develop and maintain high-stability, performant solutions within the Microsoft Azure environment</li><li>Utilize Databricks, Azure DevOps, Delta Lake tables, and spark structured streaming in project implementations</li><li>Collaborate with business partners and IT experts to understand requirements and shape solutions</li><li>Participate in code reviews to ensure software quality</li><li>Ensure accurate and up-to-date documentation of processes and solutions</li><li>Support operations team in addressing complex problems</li><li>Improve and maintain data processing pipelines used in financial data analysis</li><li>Break down complex requirements into achievable tasks</li><li>Ensure solutions are effectively tested and aligned with business needs</li></ul>Requirements<ul><li>At least 3 years of experience in Data Software Engineering</li><li>Proven core Python software engineering skills, ideally in a finance data context</li><li>Proficiency in Apache Spark and familiarity with Delta Lake tables</li><li>Strong background in relational data models and SQL</li><li>Experience using automated testing to ensure software quality</li><li>Strong analytical skills with the ability to manage complexity</li><li>Self-driven and proactive in addressing issues and opportunities</li><li>Fluent in English with effective collaboration skills in both in-person and remote settings</li><li>Competency in working within a Cloud-native environment, specifically with Microsoft Azure technologies</li><li>Ability to work onsite approximately 3 days per week</li></ul>Nice to have<ul><li>Experience in Lakehouse architecture</li><li>Understanding of low latency processing mechanisms</li><li>Prior exposure to financial data processing systems</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

The&nbsp;Group Sales Support and Reservation Agent&nbsp;will be part of the Call Center team in the Commercial Department to support the French market. The role is responsible for providing excellent customer service, driving sales, and ensuring efficient operations within the airline industry. It is critical in driving business growth, increasing brand awareness, and ensuring the successful implementation of the company’s commercial strategies in France. The work location is in Greece with a remote working model<hr>Responsibilities: <ul><li>Handle on-time customers’ needs through e-mails and inbound calls, ensuring a seamless customer experience.</li><li>Manage and monitor group reservations (booking, payment, ticket issuance).</li><li>Provide accurate and timely information to passengers, agencies (mostly from France) agents, and airport stations.</li><li>Build and maintain relationships with external partners and travel agencies to generate group sales and revenue.</li><li>Support Group sales operations and reporting.</li><li>Cross-collaboration with internal teams.</li></ul><hr>Competences: <ul><li>Customer oriented with exceptional communication (verbal and written in French) and interpersonal skills.</li><li>Very good negotiation skills.</li><li>Excellent problem-solving skills with a calm and empathetic approach.</li><li>Time management skills and ability to work under pressure in a dynamic environment.</li><li>Teamwork and collaboration.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree in Tourism, Business Administration, or a related field.</li><li>Minimum 2 years working experience in the travel industry and in customer service.</li><li>Fluency in French (verbal and written) and English.</li><li>IT literate (MS Office)</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Ongoing Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 26 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.

Group Sales Support and Reservation Agent for French Market (Greece based, Remote)

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Call Center Agents living in Thessaloniki who will join remotely our Call Center team and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations. Key responsibilities:<ul><li>Respond to customers’ needs through e-mails and inbound calls</li><li>Book tickets</li><li>Perform booking changes and ticket cancellations</li><li>Provide information to customers, agents, and airport stations</li></ul>Skill set:<ul><li>Customer oriented</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service</li><li>Excellent command of the Greek &amp; English language</li><li>PC knowledge</li><li>A quiet place to work at home with a strong internet connection</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

REMOTE CALL CENTER AGENT (Thessaloniki based)

ELVALHALCOR - Copper &amp; Alloys Extrusion Division&nbsp; is searching for&nbsp;SALES EXECUTIVE ROMANIA&nbsp;with business acumen&nbsp;to join our dynamic Commercial Department in our plant in Oinofyta, Voiotia, Greece so as to be trained properly and then to be relocated to a subsidiary company in&nbsp;Romania.&nbsp;Role Description&nbsp;Key Responsibilities:&nbsp; •&nbsp;&nbsp; &nbsp;Prepare commercial proposals for our customers&nbsp; •&nbsp;&nbsp; &nbsp;Responsible for the tenders' preparation&nbsp; •&nbsp;&nbsp; &nbsp;Follow up on Customers' Orders and Order Confirmations/Contracts, products deliveries to customers •&nbsp;&nbsp; &nbsp;Proactive Seek of new Business Opportunities (new markets, new customers, new products, leads generation) •&nbsp;&nbsp; &nbsp;Ensure customer satisfaction and handle complaints •&nbsp;&nbsp; &nbsp;Distribute product information to relevant departments, update product database with technical and commercial specifications •&nbsp;&nbsp; &nbsp;Create monthly sales &amp; cost analysis reporting per customer, market, and product categories using the SAP system relevant modules •&nbsp;&nbsp; &nbsp;Negotiate contracts with customers •&nbsp;&nbsp; &nbsp;Attend trade exhibitions and conferences •&nbsp;&nbsp; &nbsp;Meet with clients virtually or in sales visits •&nbsp;&nbsp; &nbsp;Continuous Improvement of internal processes &amp; methods of work&nbsp; •&nbsp;&nbsp; &nbsp;Market research and competition analysis&nbsp;&nbsp;Requirements:&nbsp; •&nbsp;&nbsp; &nbsp;Bachelor's Degree in Business or Engineering. Master's degree will be considered an asset.&nbsp; •&nbsp;&nbsp; &nbsp;5-8 years experience in industrial sales •&nbsp;&nbsp; &nbsp;Fluency in English, both oral and written (second foreign language desired) •&nbsp;&nbsp; &nbsp;Proficiency in Microsoft Office •&nbsp;&nbsp; &nbsp;Excellent Communication and Interpersonal skills •&nbsp;&nbsp; &nbsp;Being Customer &amp; Result Oriented •&nbsp;&nbsp; &nbsp;Proactive &amp; Dedicated to Detail •&nbsp;&nbsp; &nbsp;Able to work within the timeframe •&nbsp;&nbsp; &nbsp;Highly energetic &amp; motivated •&nbsp;&nbsp; &nbsp;Strong ability to work in multi-disciplinary teams&nbsp;The company offers:&nbsp; •&nbsp;&nbsp; &nbsp;Dynamic work environment •&nbsp;&nbsp; &nbsp;Continuous Training •&nbsp;&nbsp; &nbsp;Competitive remuneration package •&nbsp;&nbsp; &nbsp;Life &amp; Health Insurance Plan •&nbsp;&nbsp; &nbsp;Annual Bonus based on results

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